Dr. Fisse came to our home to put my cat of 14 years to sleep. She and the nurse were pleasant, and let me spend time with my cat on my lap until I was ready for euthanasia. It was a very peaceful, sad and yet beautiful experience, and not once did I feel that my cat was scared or in pain during the process. They were very gentle with her and I’m grateful for that. Cola passed away peacefully with me petting her head. I’m so glad they were able to come to my house so she could pass away in an environment she was comfortable with. Read Less

This is a good idea, but still needs a lot of work.  They don't seem to actually have any vets on call.  I contacted them because my cat was having an issue and they kept saying they'd get back to me within the hour.  I checked in several times until it became apparent they wouldn't be able to send anyone to my home and went to the ER.  If you're in an emergency situation, you're much better off going to a Blue Pearl or VERG.  If you're looking for a check up sometime in a week, this might work for you.  A vet's office didn't contact me for about 8 hours, when my cat was already checked into VERG.  They are picturing vets on their site that aren't actually working for them. Read Less

We all know our pets need to go to the vet for various shots and periodic sickies, but the hardest part is often the final moments. I have always been lucky to find vets who are really compassionate and caring - but it's hard to take an old, sick cat to a a place with barking dogs and weird smells, knowing that a stainless steel table is their final resting place.So when our 20+ year old cat was ready to go, my wife and I wondered: are there vets that will come to the house for euthanasia? And indeed, there are. InstaVet was helpful right from the start: quick response via chat on the computer, a phone call, and an easy and clear list of options with prices. The information provided was helpful and thoughtful - do we want to be with our cat while the sedative is administered, or out of the room? Do we want the cremains returned, or buried? Did we have any questions? When we were ready, so was InstaVet. We called, and a few hours later, the team arrived. We held our cat while the sedative was administered, and he curled up in my wife's lap as he fell asleep. When we - and he - was ready, we placed him on his favorite blanket, and the vet administered the final drugs. We could pet him as he took his last breath. Compared to the last time we had to put a pet to sleep, this was so calm! He wasn't confused or frightened, and the stress on us was really reduced, so we could mourn his passing without also feeling upset at his distress.Cost: $299 for the euthanasia, and $200 to remove and fill out the paperwork. This is totally in line with what we paid previously, while also taking our cat to the office.For our next pet, we will definitely use InstaVet for house calls, necessary vaccinations, and yes, for that last visit. Read Less

i can't be more thankful with Dr.Fissi i had my 13yo dog (Fresi) with a tumor under her tongue and after being dealing with the malpractice situation with Lower Cost Vet Movil (Dr. Rillen) for over 4months and when i released of what they were doing i went to look for other options and help but the 3 different vets i brought fresi said the same the there was nothing to do te tumor was spread it; after the advantage i got from LCVM i was devastated and i went to google and sa...w insta vet i read everything they have in their web page and was really clear for me and i showed to my partner he made the arrangements for last Sunday they came that they and i can't be asked for more they really do things quickly but at the same time really carefully and friendly im still devastated for my lost but i know my dog is not suffering and is in a better place and all i can say is THANK YOU so much for the great service you provide for my beloved dog . See More Read Less

I have been extremely impressed with the care and service received for my cat. All the interactions were timely, highly professional and it was wonderful having access through text and email while my cat was recovering. All the procedures were thoroughly explained and the care plan was discussed prior to initiation. I am so happy to have found this level of care and I am really relieved to have found such excellent and professional care. Read Less

Dr. Chapman came over at 9pm on a Sunday to take a look at Sybbie, my rescue dog, who I adopted just a day prior to her appointment. She had a scary wound on her stomach from the puppy mill she was rescued from, and needed a few other urgent care meds and vaccines. Dr. Chapman was prompt, professional and so caring toward Sybbie. She made me feel better, too! There was also a discount through the rescue center I adopted from, which made the price (already reasonable) well worth it! Read Less

Everyone was kind and sympathetic. We called instavet to set up in home euthanasia for our sweet Roxy. It was the most heart wrenching ordeal if our life but from start to finish Dr. Fisse, her assistant, and Quentin from Pet Haven crematory were amazing. Thank you for helping us on our horrible day. Read Less

Made a very late night "appointment" for my sweet kitty because it appeared she'd had a stroke. Followed up early the next morning because I was confused about whether I was supposed to go to a clinic or if someone was coming to my home. Person on the phone (Sharif, I believe) got all my info, assured me he would call within an hour or two to let me know if anyone could come. Several hours go by, Sharif calls again to let me know he hasn't forgotten about me, and then I receive nothing else for the rest of the night. Really? I ended up going to Harlem Animal Hospital who were nothing but prompt and professional. It's pretty infuriating to be forgotten about or brushed to the side. I get it if no one was available, but come on. A call to let me know would have been nice. Thanks for further ruining my already terrible day. Read Less

Our cat got weak yesterday due to diabetes. Contacted InstaVet around 9PM to get an appointment for house visit the next morning. Eli from InstaVet called us back shortly and told us that a vet suggested taking our cat to ER immediately. I extremely appreciated how Eli was willing to find us a vet at the late hours, as well as the compassion he has. I strongly recommend this service. Read Less

Our dog Quimby had been part of our family for 15 years, and it was incredibly painful to say goodbye. But I can't express how thankful I am that we chose to have her put down at home, before her heart failure brought her to an uncomfortable and scary end. It was awful to watch her suffer and not be able to help. The flexibility of Instavet's scheduling meant we were able to have a really good last day with Quimby and say goodbye at our own pace. Dr. Fisse and Sabrina were s...o kind, understanding, and compassionate. When they arrived they expressed their condolences and gave us as much time as we needed to say goodbye, and then they calmly and matter-of-factly led us through the process, showing great respect for us and for Quimby at the same time. They acknowledged how hard it was, and even hugged me when I was falling apart. The man who came to take Quimby afterwards was just as respectful and patient with us. This meant so much to our family. Losing a pet is unbelievably sad, but being able to do this in our home made it easier to handle. I think it helped our children to say goodbye too. Thank you, Dr. Fisse and Sabrina -- you made a really wrenching experience as good as it could possibly be. See More Read Less

In spite of my kitty passing on her own (which is what I prayed for) Eli from Instavet was so incredibly helpful.  My kitty was starting to suffer in spite of my efforts to make her comfortable at home.  While giving her resuscitation breaths to ease her I was feeling perhaps an in-home visit to help her pass was in order.  Everyone recommended in my area was booked.  I google in-home euthanasia services in NJ & a search engine came up with Instavets on the list.  It didn't specify that they are based out of NY which would've lead me to believe they'd only service north jersey (no fault of Instavets but they might want to see where they're listed to correct info). Anyway, I jump online & live chat turned into a phone conversation.  They were quick to get me a call back & they did.  When Eli realized I was located in Jersey, closer to Philadelphia he called back stating his apology but had already took liberty of emailing a well known place nearby to assist.  As a side bar Eli was gonna make exception to see if he could get someone down to me but was more concerned about talking me thru my situation cause he knew my cat was about to pass but would hate for her to do so prior to Dr arrival due to the fact they would still have to charge for their time.  He could've easily said he was sorry & ended call OR just agreed & took my $ knowing that's probably how it would've played out given what happened.  But he not only called me back coaching me of what's best but was already on the back up plan to help me in my time of need.  I don't get this much help in the hospitality business.  The service he contacted was one of the 1st one's I contacted that were booked but amazing enough Eli's magical email parted the sea cause they called me saying they received an email from another service of my situation & they have someone available to come over.... by then my Sukki already took her last breath.  I appreciated their call & offer & gracefully declined due to outcome.  However Eli was on the job to help from miles away & I had 2 other people including Eli himself contact me 2 days later to follow up on my situation.  What amazing compassion!  There really are good genuine people out here that aren't afraid to show it.  A follow up call for someone they never even serviced is something you never see.  It shows their concern for outreach of another & the circumstances that was at hand.  Keep to the compassionate road Instavet :) Read Less

When it came time to offer my cat Bene liberation from his cancer InstaVet and Dr. Josel offered their thoughtful and compassionate care. I knew I wanted this to take place in my home rather than a Vet's office and I am so grateful to InstaVet for sending Dr. Josel my way. As well, Bene's ashes were returned to me in a lovely little wooden box. Thank you so much for your beautiful work. I am filled with gratitude. Read Less

Yesterday I had to make the most difficult decision a pet parent can make, I had to put my fifteen year old cat Jeter to sleep. Instavet was a compassionate and loving service. They came right to the house so I did not have to put Jeter through an more stress and pain. She was able to pass peacefully in her home. Thank you so much Elijah, Dr. Fisse and her nurse . I would never hesitate to use these services in the future. I will never forget you. Read Less