We have been going to Inwood Animal Clinic for many years now and I can't say enough wonderful things about them. Their doctors are top-notch, the nurses and assistants are always gentle and kind, and they offer treatments that are non-invasive and improve quality of life (such as cold laser therapy for elderly pets with arthritis).Prior to moving to Inwood, we lived on the UWS for many years and went to Westside Vet Center. For YEARS they told me that my dachshund needed to lose weight (and even put her on an Rx diet that caused her to eat her own feces...yes, it's gross, but when I did a little research into why animals do that it's because she wasn't getting the proper nutrients from the food they recommended -- which was ALL CORN. Dogs can't digest corn, so of course she was losing weight! Long story short, I put her on the Honest Kitchen and the problem resolved (thank heavens!), but her weight didn't budge. Fast forward a few years and we move to Inwood and see Dr. Tsung. She mentions Sophia's weight and I tell her the saga. She recommends we test for Cushing's and, lo and behold, we have an answer to Sophia's weight problem! I'm happy to report that her condition is well-managed and she has much more energy now...and it's all thanks to IAC! Read Less

I took my two cats exclusively to this vet for two years. I never had a problem with the service until today, and it was serious enough that I NEVER take my cats back there. In May 2019, we brought our 10-year-old cat for her annual check up and we were told she needed her teeth cleaned and a spot biopsy. This was stressful for us because of the cost ($851) and the risk of sedating an older cat, but we scheduled the procedure because it was in her best interest. Prior to the procedure, I asked specifically who would be performing the procedure. We were assured it would be done by Dr. Jennifer Tsung (who owns the clinic) and we felt comfortable she would be handling it. After picking up our cat after the procedure, I returned home and everything went from fine to horrifying. My cat had a bandage on her front leg the catheter. I took it off, but the catheter was still in her leg! The needle and tube was in her vein and hanging down, and her paw blood streaks that hadn't been cleaned off it! I didn’t know what to do! My cat was so shaken by the whole experience and by me trying to get a better look at the catheter, she starting running through the apartment, stepping on and jostling the catheter so it started leaking. Keep in mind, there was not a lot of blood, but there was smeared blood on her paw, on our floor, and on my arm--it was a shocking experience and caused major panic to see that. My cat was very distressed going back into the carrier and on the long walk back to the vet, but there was no other option. When I got there, I told the receptionist and technician what had happened. While my cat was whisked away again to get the catheter taken out, the technician was trying to save face in front of other clients and brought me into an empty room to apologize for the error. After my cat and I left the clinic (still distressed, but needle-free), my partner was upset to hear about the error (and that the vet herself didn’t even talk to me or apologize), he called the clinic. He was not angry, but he was firm and demanded to talk to Dr. Tsung. She apologized, but didn’t seem to take responsibility. When he talked to her, she disclosed we had been lied to by the receptionist: she did NOT perform the operation. In fact, to add insult to injury, during the phone conversation, she kept referring to our cat as a dog! How can you trust someone like that--someone who made a serious error (even if it was technician who didn’t take out the catheter, that’s her employee and she should be supervising)? How incredibly uncaring that she couldn’t even take a second to pull up our file to get the species of our pet right? Might I remind you, all this happened in a single day--it’s not like time went by and she may have forgotten the patient or the incident. Please note that everyone I encountered was kind. They apologized. And I has to accept that because what else can I do in the moment? But they are simply not competent. My cat could have gone into shock from the needle and we were told she will have extra bruising because they forgot to take it out in a timely manner. I had already paid for the removal of my cat’s paw stitches in two weeks, but after that I will NEVER set foot in there again. It’s just not safe. My cats are too precious to me to leave them in the care of people who (1.) Lie to my face about who will be treating them just to make me feel more secure. (2.) Fail to remove a catheter from my cat, causing panic, stress, and inconvenience. (3.) Don’t even care enough in a critical conversation to get my pet’s species correct. Really? I just spent $851 and you can’t feign professionalism? It was THE most dysfunctional experience ever. Sorry, fool me once, shame on you. I won’t be sticking around for something to happen again. It’s simply not acceptable for my cat’s care. Read Less

I can't say enough good things about Inwood Animal Clinic. All the doctors and staff are knowledgeable and skilled specialists, but what makes them so unique is their degree of giving and compassion for both the animals and their pet owners. Over 10 years, I've never had an animal health problem they couldn't handle successfully with kindness and competence. Dr Tsung and her team give 110% every time. And when was the last time a vet called you at 8 pm on a Friday night to see if you and your animal were doing ok?! Read Less

I've had a really good experience here with my kitten over the past year. I adopted her from ASPCA and brought her here to finish her vaccines since they're close to my house and have good reviews. Glad I did, because turned out she had a pretty persistent case of worms. After 2 rounds of deworming, it got cleared right up. Dr. Shimel is warm, gentle, and friendly, and knows his stuff. He has a great sense of humor as well! I recently came in to get my cat a health clearance before travel, and he answered all my questions and helped assuage my worries. The examination room is large and clean. Reception and technicians are friendly and gentle, and others in the waiting room are kind! I think that prices are reasonable and comparable to other quality vet offices.One important thing-- if at all possible, go during the week instead of on Saturdays. Saturday is their busiest day, and it's hectic, even early in the morning. You will have to wait. I came in on a Friday morning, right when they opened, and it was calm and I was seen right away. Thanks Inwood Animal Clinic!! Read Less

I am normally very happy when I bring my dog to the clinic but the other day I'm pretty sure I saw a guy bringing out dead dogs in a garbage bag. It was very disturbing. Why did he bring them out the front? Why during peak hours? Where was he taking them? Read Less

This has been the best clinic I have taken my dog to ever. The staff is kind and gentle with your pet and listen to you as an owner. The grooming there is good as well and if anything happens during the grooming process a vet will immediately check your animal. The doctor are all amazing, they know what they are doing and can handle anything your animal throws at them. I trust them fully with my dog. Read Less

I have been here maybe three to four times with my dog. Each time I was charged upwards of $300. The staff is very kind, but unfortunately I am sick & tired of having a series of unnecessary tests ran on my dog and paying out the ass for medications that fail to help him. I recall one time I went to get his bordetella vaccine & a mini checkup, something they informed me would be free of cost, but instead the appointment ran two hours and I ended up paying $363 total. Money is nothing when it comes to making sure my dog is happy and healthy, but I have no interest in bringing him into a business where i'm being sucked dry in spite of having an ultimately healthy pet. I would advise everyone to look elsewhere, and to bring their pet to a place where they are seen as people, not wallets. Read Less

Dr. Tsung is an amazing vet.  She went out of her way to try to find a way to save our Jane - even contacted other vets that specialize.  She feels deeply for the animals she treats and for their people. She never pressured us and she gave us choices in the treatment. Read Less

Our experience started bad but ended very well, we made an appointment for a general check up on our puppy, as soon as we walked in nobody greeted us even tho we were standing right in front of the front desk for a good 5 min without anyone saying hello or can I help you, the waiting room is veryyy small so we waited outside for a good 20 min as the place seemed busy, we were then told to walk to one of the rooms (by ourselves), as we walked in a guy was sitting at the computer and after saying hello again we were ignored and waited in silence for the vet to come, the lady who took care of us was nice as well as the vet, we felt a little rushed considering it was our first time there, our puppy is a rescue and we had some questions about her behavior, other then that the visit was ok, expensive but nice. My review is about their customer service, a simple hello can go a long way especially when you have first timers entering your office. Read Less

Cons: Don't do it. Brought my cat home with a swollen eye and an unexplained scar on her back below her neck that eventually became swollen and caused her to lose her hair in that spot.     Mind you the trip cost nearly 900$, which I realize the people I dealt with lost their initial drive for helping animals and are in it for the business. The vet techs aren't listed on the website but they work directly with Jennifer Tsoung. One of the tall male techs with long thin black colored hair was emotionless. The coldest one is a shorter woman with green eyes that works in the basement. Good luck with the woman at the front desk who is constantly making some weird throat scratching noise hoping to argue with you if possible.I went back a second time and confronted Jennifer Tsoung about the swollen eye and the scar that led to hair loss and her explanation for the swollen eye was "getting popped in the eye." Also had no explanation for the scar. Tried to muster up a lie but ended up with nothing. Also had to ask the vet tech -with the green eyes- that works in the basement, to leave after walking in with a giant towel and nearly suffocated my cat to simply put her on the scale. She tried telling me that my cat was going to attack me also and at that point I realized she was completely out of touch. After she left I was able to put her on the scale with ease and she was calm. An extremely bizarre and cold place. The one light in that office is Jackie. If you must go ask for Jackie to assist you.Don't say you weren't warned. Read Less

I really want to like Inwood animal clinic since it is in my neighborhood however it is rather average at best. As most people have expressed the prices seem high and the staff very eager to do a bunch of tests at the drop of a hat. I brought my dog in and they did a battery of tests that cost me over $300 and then they suggested they would look at his stool sample which only cost around $40, well that test showed my dog had worms. I asked the front desk why not do the $40 stool sample first before doing the more expensive elaborate tests and she didn't have an answer. I think the vet knows what she is doing but they are all test happy which leads to big bills. Some of the front desk people seem helpful and intelligent and others seem like they would rather work at the DMV. I was once in the wait-room and over heard the two front desk women make fun of a customer when she finished talking with them which isn't cool. I hope I can trust this place again because it would be great to go to a vet in the neighborhood but there are other places if need be. Read Less

Took in my puppy for a first time visit last week and didn't care I was charged almost 200$ for 10 minutes of work but what put me off was D.r Shimel. I felt like he just wanted to get rid of us as fast as possible. As first time puppy owners we knew nothing and asked him several things and he just blew us off with generalized answers nothing solid I could grasp and better help my puppy. I feel that as a Vet it is your responsibility to ask about everything regarding a puppy especially a first time  visit. They also forgot to give me my medicine so I was forced to go back and get it after getting home! I wont be coming back here. I will be going to the sister clinic in Riverside as I hear it's WAY better. Read Less

The only reason I didn't give it five is because I'm a new client and by nature very skeptical. I brought my kittens in for a consultation, nail trim, and microchipping. Dr. Tsung answered all my anxiety ridden questions, showed me how to trim their nails myself, and they registered them for microchipping within 24hrs. I had to give both kittens antibiotic and ointment and the first two days were so rough. Molly held my hand while I cried and David made a home visit and coached me on how to do it by myself. I am very appreciative so far of their services. Read Less

I love this place!! Dr. Tsung and Dr. Accime are both so caring and amazing ans Niles, my Burmese is pretty calm when he goes there. He is skittish when he does not know someone, but even first visit he was just fine and I have total confidence in them.  I am taking him today as he is not peeing normally and seems "off" so we will be going soon.  I would recommend them to anyone with no hesitation, really wonderful group of people all around :) Read Less

I had a rather lengthy conversation with Inwood Animal Clinic over the phone about whether or not I would be charged for an office visit if I was just coming in for vaccinations. I was told that as long as I provided my pet's medical history, I could forgo the office visit charge. I was even put on a brief hold, which I presume was to verify the policy and prices of certain vaccinations. Well, flash forward to today, just a few days after the initial conversation, and there is now no conceivable way they would ever administer vaccines without an office visit charge. This wouldn't be as big of a dealbreaker if the fee wasn't $65, which close to doubles the cost of this visit. The woman who broke this news to me was sympathetic but clearly not all that surprised that I was misinformed by the front desk, nor did it seem she could do anything about it. I ultimately decided to leave because the total cost was way above expectations and I simply wasn't prepared to spend that much. After calling ahead to ask these questions and confirm prices, and then coming in and waiting patiently for the next available appointment as a walk-in, I just want to know where I went wrong as a customer. There is no accountability; the information provided by different staff members will not reflect the actual policies of the clinic, and what you have been previously told will not count for anything. The result is the waste of an hour and a half of my time and unnecessary trauma for my pet. I just don't understand why, in the instance where the clinic is clearly in the wrong, there is absolutely no effort to recover a poorly handled situation. Why not make an exception to save a customer who is right in front of you and ready to purchase services? I won't be back. Read Less

I took my pet to get its nails trimmed. It was apparent they were more concerned with doing it quickly than with care. The result was bloody, cracked nails. Freddy Krueger could have done a better job. Never again. So upset and disappointed in the lack of care / service. Read Less

My kitten was not a patient at this clinic, but when our usual vet was unable to see us, I called Inwood Animal Clinic on a Saturday and they made an appointment for us. We saw Dr. Schimel and he was spectacular - very straight forward and to the point but definitely has a wonderful bedside manner. Our kitten was quite ill and Dr. Schimel made it clear what tests were needed and what the best path forward would be. We received several calls in the coming week from the office regarding lab test results. While we eventually had to put our kitten to sleep, Dr Schimel and the entire staff was wonderful, caring, compassionate, and understanding. They made a very terrible process much easier (and affordable). I cannot recommend these fine folks highly enough. They are truly amazing. Read Less

This veterinarian's office is really great on the surface level. The staff? They are awesome! They are all friendly and will provide helpful information and training tips. Dr. Tsung? She seems to really know her stuff and if I ever had a serious problem arise with me pet, I would likely bring him to her.However, I did not bring my pup in with a serious issue or health red flag, I came here to get my pup his first vet visit and to get his first sets of shots. I don't recommend doing this here, fyi! My issue with this clinic is the sky-high pricing and failure to follow-up. Each time you visit to get the these shots, you'll pay a $65 vet appointment fee just to have them administer the shots and weigh your pet, which takes less than 5 minutes and the shots aren't injections - so $195 just in exam fees after three visits for less than 15 minutes of time (you'll spend twice this just waiting for your pet to be seen even with an appointment), compared to other clinics which charge the vet fee once. It's not like Dr. Tsung had to diagnose my pet or do any real work. You'll pay the typical $15-$30 per shot, per round, on top of this. I paid $308 for the first two rounds and decided to have the last set done elsewhere to avoid a total cost of $475 - just for puppy shots. Also: if your pet receives any testing (i.e. worms, in our case), don't expect them to call you and let you know whether everything came through clean or to mention the results in your pet's next appointment. Read Less

Very friendly and knowledgable staff, very compassionate. We were in NYC staying with our son in Washington Heights due to my daughter’s health. Her service dog got very sick and we needed to find a vet. They took my records I had with me, contacted our vet in AR, and worked hard to try to save his life. When he worsened to the point we had to put him to sleep, they were so compassionate and helped us through a very painful day. Read Less

This is not our primary veterinarian but we took our pet in for emergency care (not life threatening just needed to be addressed immediately and our regular vet is not for emergency care) and we couldnt have been treated with more respect and concern for our pet. Service was quick, we were shown all our options for treatment along with pricing and were given the decision to keep or remove whatever we felt we didn't need (xrays, etc..), free treats were provided at reception and so were cans of bland dog food (included with treatment). Read Less

This is a veterinarian clinic. The same affbis friendly and respectful.. the doctors are friendly,professional and informative in all aspects if your pet..I have my dogs nails done by the staff who are wonderful.. Read Less

They have taken good care of my elderly cat. Have been a customer for 1 year and $2,000 to $3,000. Would recommend but make sure to read my notes below. Pro: -Good hours including Saturday and late on Tuesday -Have medicine in stock -Have done a good job to keep my cat alive Cons: -Once gave me mislabeled medication which may have contributed to my cat going blind -Not cheap -Some doctors can be a little pushy about getting expensive procedures done or prescribing expensive medication, even when cheaper options are also available Read Less

Doctor Sung is great! She is such an animal lover and it shows. l do worry a little about the groomers, since they have hanged quite often since i've been coming here but they do always leave my child looking excellent. Read Less

My first experience here was super uncomfortable as I felt the assistant to the vet was trying to sell me treatments, medication, and why I should get all of my puppy’s vaccination again because he was too young the first time (first 2 rounds were done elsewhere). I had an appointment again tonight for my pups last round of vaccines. Albeit I got there 10 mins late but they rushed him in and was about to administer him vaccines WITHOUT HIS MEDICAL RECORDS. When I told them that you guys don’t have his records yet and what are you administering to him without even telling me? They then went and got the correct vaccinations. What the actual hell?! After they were done, I went to the front to pay and noticed my pups eyes and face were swelling up. I brought this to the attention of the assistant and they took him to the back and administered yet another shot... without telling or asking me. I don’t even know what they gave him. I was told to wait in the front and 5 minutes later, the assistant came out and within 2 swift seconds told me this is antihistamine and gave him yet another shot without asking me. Who does that? While waiting for my pups face to go down, the receptionist walks over to give me a card with the number and address to a 24 hour emergency clinic. I will never again visit this place. Extremely insensitive, running what seems like a sales operation, and staff that has no idea how to deal with pet owners. Read Less

My first experience here was super uncomfortable as I felt the assistant to the vet was trying to sell me treatments, medication, and why I should get all of my puppy's vaccination again because he was too young the first time (first 2 rounds were done elsewhere). I had an appointment again tonight for my pups last round of vaccines. Albeit I got there 10 mins late but they rushed him in and was about to administer him vaccines WITHOUT HIS MEDICAL RECORDS. When I told them that you guys don't have his records yet and what are you administering to him without even telling me?  They then went and got the correct vaccinations. What the actual hell?!  After they were done, I went to the front to pay and noticed my pups eyes and face were swelling up. I brought this to the attention of the assistant and they took him to the back and administered yet another shot... without telling or asking me. I don't even know what they gave him. I was told to wait in the front and 5 minutes later, the assistant came out and within 2 swift seconds told me this is antihistamine and gave him yet another shot without asking me.  Who does that?  While waiting for my pups face to go down, the receptionist walks over to give me a card with the number and address to a 24 hour emergency clinic.  I will never again visit this place. Extremely insensitive, running what seems like a sales operation, and staff that has no idea how to deal with pet owners. Read Less

You will be charged a ridiculous amount of money for an inaccurate exam. A lot of the people in the area can't afford the robbery that these people perform but they love their pets and don't know what else to do but get into debt for misinformation from people who apparently either don't know what they're doing or just want to steal from people. After having visited another location we found out we were grossly overcharged and mis informed about our pets health. I would HIGHLY recommend going elsewhere. Read Less

My beautiful Moo Moo Cat has passed away this morning. We were unsure as to why because at this facility we were told "she MAY have kidney failure" and "she MAY have cancer." However, it was NEVER confirmed. When the blood work was back, I had asked about both kidney and cancer. Their response was "her kidneys seem fine but we won't be able to tell she has cancer unless we run a biopsy." A biopsy was never performed. This morning, when we bring her in, one of the assistants at the front desk said that her file stated that Moo Moo had aggressive mammary cancer. So if that's what her file said, why was this never confirmed with us? Not with myself, my sister, or my partner. I truly believed that I had finally found a good and dedicated vet, especially because the staff seemed so caring. However, my family, and my beloved cat were all let down. It's taking me so much strength not to file a lawsuit right now. Read Less

My adult pup Bella is a frequent visitor at Inwood Animal Clinic as we often find her in a pickle. I've tried out a number of vets and this is my favorite one and I'm sticking to it!!Every time I come here its courteous, calming, understanding, and easy on my pockets! They don't try to push products on you and I like that very much. My dog hates the place but I try to explain that its for her own good! She'll understand soon. Read Less

Dr. Tsung takes her time, and spends a while with your animal. Sometimes vets are in and out of the room, but not her. She answered all my questions, wasn't pushy for me to spend money on unnecessary things, and was so sweet to my dog. The vet techs are all great and clearly love animals. For the area, the prices are very reasonable. Not as expensive as vets downtown, but affordable for great care. I've been to other vets uptown, and Inwood animal is by far the best. Read Less

Not going to lie very pricey however Dr. Tsung was amazing. Shes very good with following up with your pet. My cat had a partial tail amputation everything was about 1,050. My mom was ready to put him down but i told her i would pay for everything. The healing was a pain in the butt being that my cat kept opening up the  wound but Dr. Tsung was patient I would see her 2-3 x a week to make sure it was healing. Overall this place works fast they communicate all very well and i'm very happy with maxi outcome however i'm still paying back all that money through a payment plan with care credit which is convenient if you have an emergency and have no idea how you're going to pay also to my knowledge its the only pet vet in the area of inwood. I would love to come back for check ups being that is so close to me but i can't afford it so i will just have to take a trip all the way downtown for cheaper pet clinics. Read Less

Our older lab had a tough bought with his arthritis as soon as we moved to the neighborhood. Everyone recommended Inwood Animal Clinic, so we gave it a go. After 6 months on a joint supplement, he is back to his old self. We also see the Vet for routine vaccines and nail trims. We love it there! Everyone is so nice and the vets are down to earth. Highly recommended! Read Less

Great vets and great prices. I have been bringing my boston terrier here for a year and I've had a great experience every time. My boston always had rashes and sometimes even fur loss and I  was going back and forth with vets and meds for a year before coming here and once Dr. Kevin saw him he knew what it was gave my pup the needed meds and he's been rash free since! Read Less

This is wonderful clinic for animals. My dog has had Dr. Tsung as his doctor for a few years now and she's been the best. She's always super sweet to my dog Dino and always takes her time to explain things to me, like the procedures or whatever is going on in the visit. She's super friendly and helpful. You can tell she really loves animals Read Less

My kitten was not a patient at this clinic, but when our usual vet was unable to see us, I called Inwood Animal Clinic on a Saturday and they made an appointment for us. We saw Dr. Schimel and he was spectacular - very straight forward and to the point but definitely has a wonderful bedside manner.  Our kitten was quite ill and Dr. Schimel made it clear what tests were needed and what the best path forward would be. We received several calls in the coming week from the office regarding lab test results. While we eventually had to put our kitten to sleep, Dr Schimel and the entire staff was wonderful, caring, compassionate, and understanding. They made a very terrible process much easier (and affordable). I cannot recommend these fine folks highly enough. They are truly amazing. Read Less

The staff are very warm and friendly. They were able to accommodate us on short notice when our dog had a scary looking skin infection. The doctor was friendly and answered all my questions and seemed very competent in her diagnosis and general suggestions. Read Less

Jury still out for us. Staff is super friendly. For sure. Doctors are knowledgeable. But almost $2,000 later and our doggie is sicker. They haven't been able to figure out what's wrong with her. But we're going back this week. Will return here to give a final review. Read Less

This is honestly so far my most favorite vet clinic ever! Archie loves it. Friendly people and they work fast yet efficient. I won't deny I sometimes do go to a vet in Boston, but that's because half of the year I spend it in the city and the other half in Boston. I do try that Archie's annual visits and check up are at inwood clinic, but the rest I do tend to get them done at Boston vet clinic only because I'm there when Archie needs thing. YET I honestly prefer Inwood animal clinic over every other clinic that I've gone to for my dogs. Luckily I'll move to NYC fully soon so I can just go this the inwood animal clinic only! Love this place. Read Less

5 stars because I feel that Dr. Tsung is an excellent vet, and my kind of vet.  I've had pets all of my life, and since I graduated from university I have had a dog.  My dogs tend to live long lives, maybe because I do everything I can to care for them and carry them through adulthood taking whatever measures necessary to keep them safe & comfortable.  What I appreciate about Dr. Tsung is that she understood my choices of how to treat (and not treat) my last pup, who I just had to let go about 15 1/2 years old.  A few of my philosophies are that after 12 years of age, I'm not going to have my dog operated on, or go through intensive procedures in the vein to try to improve something; and that while I think vets are very smart people, no one knows your dog better than you.  So despite being prescribed a certain drug, or dosage, if my dog is not responding how I think she should be, I'll dial back and see what happens after a day or two.  Thank you Dr. Tsung for your support.There are some inefficiencies with the front office, so you may have to stay on top of them regarding that you're there, or they promised to get back to you and they didn't.... Read Less

The staff here is very knowledgeable and take great care and responsibility for your pet. They even offer great advise for better care. Only problem being they are not open every day and their hours means you might need to skip work in order to see them.Read Less

The place is a little small, but the Staff and Doctors are very friendly, easy to talk to and joke with, and know exactly what they are doing. I brought my cat in for a worm check and vaccination updates. He's a pretty difficult cat, but they worked with him very easily and took really good care of him. We were in and out within an hour, only because we had to wait for test results. The cost was lower than I was expecting, considering he had a test, two shots, and then a medication added on. I definitely recommend Inwood Animal Clinic to anyone who lives in Inwood/Washington Heights. Read Less

They've done a great job taking care of my Miss Pixie, from checkups and labwork to surgical procedures. Never had a bad experience at Inwood Animal Clinic. Plus they're super close and convenient, and are open on Saturdays! Read Less

Dr. Tsung and the staff gave my Mom, Kiki (the best day ever), and myself the most professional level of care we have experienced in New York. Our girl Kiki needed some special service and the staff accommodated our every need. We are all extremely happy. We have found our vet. Read Less

I had an emergency with my dog, so I called to see if they accepted walk-ins. I was told that I could schedule an appointment for 11:15 AM, but it was already 11:00 AM, which was only giving me 15 minutes and I had to let my brother know what I was going to do. So I said that I would call back and schedule one... I spoke to my brother and called back within five minutes. This time a young man picked up and I briefly explained what was going on and he said I could have an appointment for 11:45 AM or 12:00 PM, so I asked for 11:45 AM. He explained that they were a little backed up, but to still go at that time. I arrive at 11:45  AM and a woman came in about fifteen minutes after me, and stated that she was there for her 12:00 appointment. So I put two and two together, and came to the conclusion that if her appointment was at 12 PM and mine was at 11:45 AM, I was first. After waiting about thirty minutes, I see that the 12 PM appointment was called. I went to the receptionist and asked why the 12 PM appointment was called before me (an 11:45 AM). The GIRL tells me that the 12 PM was called before me because she scheduled the appointment before me (days ago), and I had scheduled it that same day... I DO NOT UNDERSTAND WHAT LOGIC THIS GIRL WAS USING. So I was asked her why that mattered if the appointments were at different times... and she was talking non sense, trying to go back and forth with me. This girl was EXTREMELY UNPROFESSIONAL, and annoying. She is someone who gives this location a bad look.I really wanted to give this location a good rating... Dr Tsung and the young man (whose name I did not get) were very understanding and animal-friendly... as they understood how I was feeling. They explained everything to me and allowed me to ask questions. Read Less

While having great respect for Dr Tsung and most of the staff, I ultimately felt pressured and taken advantage of by Dr Shimel in making the decision to put my dog to sleep. I should have asked for a different vet or gone somewhere else when within the first 30 seconds Dr Shimel said, is it possible Steven lost 3lbs? My response, no when he was here in the summer he was 20lbs and now he's 18.5lbs. His response: well he used to be 21lbs. Excuse me, you weren't looking at an underweight pug. After Steven was put to sleep, and after I had time with him, as I was saying goodbye to my pup, and I opened the door, I believe I overheard Dr Shimel say "ok the memorial has gone on long enough." Sorry Dr, your voice carries. Even if I misheard this, I stand my disdain for this vet. Never again will we return but only to pick up our dog's ashes.Read Less

Decent clinic we take out Dog and Cat here, they are pretty friendly. The doctors and staff really seem to care about you and your pets. The biggest issue I have is that no matter what you want them to do, your animal has to have a physical if it's within just a few weeks.Read Less

Inwood Animal Clinic is so worth taking your fur babies because the staff and Vets there are so helpful with advice and treatment to help your fur babies live a longer life. Plus they really treat your fur babies in a caring and loving and gentle manner. Read Less

I take both of my dogs to this place i have 2 chihuahuas i must tell you these people are pricey, But they will get the job done and they will take there time with your dog no rush. This is the best place in the upper west side of manhattan to check your dog for what ever reason is that your taking them. Read Less

Took my dog Charlie to the clinic twice in the same day, once for a tick removal and then later for an unrelated allergic reaction. Charlie was seen almost immediately both times. The staff were very friendly and were very patient with both of us and answered all my questions. Charlie left feeling a lot better both times, and so did I. The price for treatment was very affordable both times. I highly recommend this clinic to all pet owners.Read Less

I have been fortunate enough to bring my two cats to Inwood Animal Clinic for the past 4 years. Dr. Tsung is AMAZING: knowledgeable, friendly, and clearly gifted with animals. On my most recent visit, I took in my kitten, who had been coughing up a bloody discharge. The previous evening, I had taken her to an emergency veterinary clinic for examination, and they told me that nothing appeared on their x-ray: they simply couldn't tell what was wrong. Within two minutes of the exam at Inwood, Dr. Tsang (using only her hands and a light-up scope!) saw a foreign object (a sewing needle my cat had somehow ingested) lodged in my kitty's throat. She removed it, shared before and after x-rays with me, and even shared advice in person and through email. I came in feeling scared, not knowing why my cat was in so much distress, and left feeling so much better about my cat's health. Not only did Dr. Tsung heal my kitty, but I was charged less than half the amount that I had paid the night before at the emergency vet--who had done nothing to help my cat or give me answers. Thank you Dr. Tsung and staff. I highly recommend this clinic to anyone. Read Less

It is great, i love the people there and the service is amazing, also, i live in the neighborhood , i am a dog lover and a real estate agent that helps people with dogs find homes for them and their babies :), if you also need assistance with that, feel free to reach out, ANYTIME, 617 755 9485 or email me : [email protected] Read Less

I walked in with my cat for the first time today, for an emergency appointment, and Dr. Fried saw us immediately. It wasn't good news, but Dr. Fried was marvelously sympathetic, patient, and encouraging. Read Less

she took care of my cat like no other vet! I too was skeptical after reading all the five star reviews on some of the other local search sites, but this place lives up to their reputation and works hard to give competent, sincere, caring service. For the first time in 3 years the doctor properly diagnosed my kitty with a sun burn on her nose. I had wondered and asked 3 other vets in Washington Heights why her nose was crusted over and not a one gave a response or course of action. Dr. Tsung pointed this out without prompting within seconds of the examination. In addition, she addressed all of my concerns and prescribed a reasonable treatment for our kitty. In the next few months I will be having her clean kitties teeth! Read Less