Had a fantastic experience here with my dog. The staff are incredibly polite, welcoming and professional as soon as you walk in the door. My dog's doctor did a thorough check and walked me through various options for continued treatment. He took the time to explain each option for me and broke it down for me in terms that I could understand. I would definitely recommend this place for folks in search of a professional and caring vet clinic in the city. Read Less

They are the kindest sweetest people ever. I took my dog there for treatment and they treated us like family and called me in the following to check on us and make sure she healed properly. I would recommend this place to anyone who wants their pets to be treated just as well if not better than they would be.👍🐶 Read Less

Everyone from the doctors to the vet techs and receptionists are amazingly friendly and helpful. They all really know their stuff and remember my pets. They are almost always running on time and let you know what everything costs before they do it. They also provide acupuncture, which saved the life of one of my cats. Read Less

I went to the hospital on a Sunday because there was blood in my dogs urine. I arrived at 10am which is the time that they open, just for them to tell me that the doctor will not be in until 12:30pm. I came back and the doctor placed her on a scale and checked her stomach area. He walked out of the examination room and the assistant came in to provide a list of charges that totaled $1000.00. The staff was very unprofessional and I will never go back. I ended up walking out of the door paying $200 for bacterial medication and the emergency fee. The medication did not stop the bleeding and I plan to take her somewhere else. Highway robbery. Read Less

When my dog Zoe got sick on a Friday, Riverside Animal Hospital North was able to squeeze me in when my original vet didn't have openings until the following Monday. We met with Dr. Cawein, who I can't say enough positive things about. She talked me through all of my options for treatment, was very transparent about costs, and called me every day over the weekend to check in on Zoe. My dog was very well cared for by all members of the Riverside Animal Hospital, and I will definitely be switching to them as my primary vet! Read Less

I brought my pets in to see Dr. East in April because I was worried that they had bladder infections. She was friendly and very informative, although condescending in her tone at times-- I may not be a doctor, but I'm also not a 5-year-old. I was concerned that the amount of expensive testing that she wanted to perform seemed a bit excessive to do right off the bat. My conversations with 3 other vets confirmed this notion, but I went ahead and did it anyway out of concern for my pets. After the testing, Dr. East prescribed them both a lifelong prescription diet for urinary health, and recommended a few other affordable brands. I put them on one of the affordable brands and their health improved dramatically-- no further issues whatsoever and my pets are now happier than I have ever seen them. This alone could (and would) have earned Dr. East and Riverside 5 stars. I since moved much further away from Riverside Animal Hospital and needed to replenish my pets' food supply. It is a really hard brand to come by in NYC, but I was able to find it online... they merely required an updated prescription containing the affordable brand name that I had ended up going with over the expensive ones. Dr. East point blank REFUSED to fill it, requesting that I bring both my pets back for even more testing to confirm their improved health... despite having already written the more expensive prescriptions for their "lifelong" diet and despite their drastic, marked improvement. I told her that I simply couldn't rationalize transporting my very skittish pets an hour away (especially after Dr. East had also diagnosed one of them with a HEART MURMUR), when all I was requesting was a simple switch between brands of the food that SHE HAD ALREADY PRESCRIBED. She more or less implied that I was being negligent and was encouraging her to be irresponsible. Now, I am left with absolutely no means of getting my pets the food that they need to keep them healthy, unless I am able to get an emergency appointment with another vet for more expensive testing or unless I suddenly switch them to the more expensive prescription food, or worse, to a non-prescription brand because that's all that is available. THE HEALTH OF MY PETS SHOULD NOT BE THREATENED OR COMPROMISED BECAUSE RIVERSIDE ANIMAL HOSPITAL WANTS TO MAKE A PROFIT. MY PETS SHOULD NOT BE PUNISHED BECAUSE DR. EAST DIDN'T LIKE THAT I CHALLENGED HER. Makes me wonder if the same code of ethics "First do no harm" applies to vets... apparently not to Dr. East. Read Less

We currently have four cats and a Golden Retriever, varying in ages from 18 years to 10 weeks. They all receive excellent care at Riverside Animal Hospital. For those who complain about cost - please get pet insurance. It makes all the difference. Read Less

Amazing care! We couldn't be happier with how Dr K and the rest of the staff at Riverside Animal Hospital took care of our dog Tucker for the 11 years we were lucky enough to have him. They consistently went way above and beyond over and over again throughout his life. If you are looking for a vet that cares as much about your pet as you do and who will do everything they can to provide you and your pet with the best care possible, then I highly recommend Riverside Animal Hospital. Read Less

Took little 6 month old Biggie (Jack Russell) who unfortunately had a bit of a rash. The staff were pretty much like family members. Such love and care which made Biggie and I feel like home. Very informative and extremely helpful. Complimentary coffee (which tasted awesome by the way) for their customers which helped a lot since I was pretty nervous, worrying about Biggie. Free take home treats as well! I was explained by detail what my fees would be before getting charged. Before anything was done or applied. No surprises here whatsoever. One thing is for sure, hugs by the millions were waiting for Biggie there. Such a great staff and the doctor hit a home run. Explained the conditions and the effects of the medication which were prescribed for Biggie. Updated me every five minutes while I waited. What a wonderful place. We will definitely come back! Great job guys. A definite plus and an awesome addition to the community! Read Less

I have to agree with some of the reviews here that this place is very expensive and try to take more money from you. I brought my cat in for a simple test. Before the test, I talked with the vet for two minutes, nothing important, just the knowledge I already know. But when I check out, I found there are two charges on the bill: $75 for FIV test, and $80 for doctor consultation. They never mentioned that there are going to be two separate charges. I already paid $75 for the test, but the $80 for talking with a vet for two minutes is just unbelievable. I am never going back to this place again. The vet is nice by the way. I just don't really like how the hospital charged me this much, without telling me before I made the appointment. Read Less

We just got a puppy! This place was amazing. #1 they gave us an appointment for the next day. #2 I was able ti pre-register online. #3 the wait was less than 5 minutes. #4 the vet was very nice. #6 the test results were in the next day (a saturday!) #7 we were able to walk in and pick up a perscription #8 I called to clarify med instructions #9 they called to check up on Cocoa #10 just have to walk in for her shot. While we did get a sick puppy they made the experience alot easier. So happy we chose RAH.Read Less

The worst place ive taken my dog to. They like to add charges on you always saying you have to vaccinate your dog when your dog doesn't need it, last time they cut my dogs nails and they really cut one bad and my dog started to bleed, they didn't tell me anything when k got home thats when i saw it, i called and they apologized but didn't even give me something for my dog pain. Avoid this hell hole. Read Less

Riverside Animal Hospital is the best vet facility we have ever encountered. Dr. K has constantly gone FAR out of his way to help us deal with our beloved Wiggy, and continues to do so for our sweet Lucy. The entire staff at Riverside is wonderful. Their kindness, professionalism, and enthusiasm are amazing. We were lucky to have discovered them through recommendations from several friends. Now we're happy when we get a chance to recommend Riverside to others. It is unbelievable to me that a major news source like the Post can get away with damaging the reputation of such a wonderful clinic. I truly hope that NYP is made to make restitution for their unforgivable negligence. Read Less

Our precious cats have been fortunate to be in the care of the Riverside Vet Group/Ansonia Vet. Hospital on W. 79th, an affiliate of the Riverside Animal Hospital on W. 108th St. We were appalled to hear about the recent irresponsible and devastating article by the New York Post attributing a tragic malpractice at a similarly-named but totally unrelated clinic in Washington Heights, to the Riverside practice on W. 108th. The craven journalism of Rupert Murdock comes closer to home! Because the 108th and 79th facilities share some of the medical staff, I want animal lovers to know about the quality of care given M and Q (names from James Bond!) over their many years. Dr. Freedman and the staff at 79th street have been absolutely fantastic in their professional care and their level of personal concern. As senior citizens, M and Q Read Less

They are simply the best!!! I have taken my animals for both routine and NOT so routine visits and the quality of care and concern is always the same -WONDERFUL. EVERYONE gives 110 percent. If you are looking for great medical expertise and really great people in all areas, Riverside Animal Hospital is the place for you and your pet. I wouldn't go anywhere but to Riverside>>> Read Less

Riverside cared for my cat Samantha compassionately and competently during the last two years of her life. They gave my cat Patch a healthy start in his when I brought him in as a scruffy homeless kitten. I would recommend Riverside Animal Hospital to anyone looking for quality care for their pets. Read Less

The Post recently printed a libelous article about Riverside Animal Hospital on W 108th St, confusing it with another similarly-named veterinarian located in Washington Heights. I've been taking my senior kitty, who has several chronic conditions, to Dr K and Dr Drayton at Riverside Animal Hospital for over 5 years now. She has always received expert loving care and is thriving, in no small part due to Drs K and Drayton. The entire staff is excellent. Highly recommended. Read Less

If anyone saw the recent article in the NY Post I hope you know that the paper mistakenly identified Riverside Animal Hospital as the site of the tragic death of a dog. Even though the Post printed a correction in a later issue I am so sad that this happened. Riverside Animal Hospital deserves nothing but the highest praise. After finding Riverside online when my cat was very ill and three other clinics were unable to help her I continued to travel from the East Village to bring my pets there because of the thorough, professional, compassionate care they have always provided. Dr. K helped my kitty bounce back from 5 pounds to 12 pounds and enjoy many healthy months with a wonderful quality of life and he was there for us every step of the way when her condition was no longer treatable and we had to let her go. He even called me a few days later to see how I was doing - he truly cares about both the pets he treats and their human companions. I have referred many people to Riverside Animal Hospital and will continue to do so - there is no other clinic in NYC I would trust my pets' health to. Read Less

Dr. K, at Riverside Animal Hospital, has been my vet for more than twenty years, and he's the best! He--and the other vets and many fine technicians and caregivers--has saved my frail neurologically impaired, diabetic cat Florence on too many occasions to count. Riverside Animal Hospital gets my highest recommendation! They will always go the extra mile (and sometimes, many miles) to help your pet, and show kindness and compassion towards pet _owners_, as well. Ellen White NYC Read Less

I have been taking my 3 cats and 2 dogs to Riverside Animal Hospital for the last few years. I have never had anything but the best experience I ever had with a veterinarian. I have taken my pets there for everything from vaccines and routine checkups to surgery and hospitalization, and have always been completely pleased by the level of their care and professionalism. The doctors are all knowledgeable and compassionate and always treat the animals and their humans with dignity and respect. The technical staff is always terrific. The client services staff is always friendly, polite and efficient. In fact, my dogs pull me in whenever we walk past--and when have you ever known dogs that LIKE GOING TO THE VET??!!! Riverside Animal Hospital--Dr. East, Dr. Kramer, Maryanne, Jody, Sally, Kurt, Jen, Brooke, Maria, Sam, Emily, and all the others who I'm sorry I'm leaving out--is the best vet I have ever encountered in New York. I couldn't possibly recommend them more. Read Less

I brought my sweet rescue pitbull to practically every vet on the upper west side for a year and a half before I found the only people who could help her - Dr. K and his team and Riverside Animal Hospital. They helped diagnose very severe food and environmental allergies that almost took her life, and they helped to get her on the road to recovery. I've since moved to Brooklyn, but for a time I brought my dog back to the UWS in a cab just so she could be treated by these excellent doctors. We now see an allergy specialist in Brooklyn (Dr. Panich at Veterinary Emergency Referral Group, who is amazing), but I will always be grateful to and recommend the wonderful doctors and staff at Riverside Animal Hospital. Read Less

I have been going to Riverside Animal Hospital for the past 12 yrs since I got my first Shih Tzu puppy! Dr. K (Steven Kasanofsky) has always been gentle, understanding and honest with me about treatments for my dogs, especially when Lilu was diagnosed with kidney disease. I truly believe she wouldn't be happy, healthy and alive today if it weren't for his superior treatment of her. Needless to say, I also took my other two furbabies to see him as well. As other people have made comments about the reception people, sometimes not all of them are my favorite, but the bottom line is with the care the VET gives your animal. He is thorough, gentle, honest and that's all that matters when your furbaby is not well. Read Less

I moved to NYC almost 4 years ago and have been trusting them with my beloved Bubba's health ever since! Bubba can be quite difficult because he hates going to the vet but they are SO patient and caring with him. I trust them implicitly and recommend them to everyone I know!! Read Less

I took my cat to Riverside Animal Hospital for a number of years while she was being treated for CRF (chronic renal failure). When she finally succumbed to her illness (after many good years of managing the disease, thanks undoubtedly to Riverside), I chose not to take her in, but to have someone come to my apt. to euthanize her at home in order to minimize stress. When the hospital couldn't accommodate this, the staff was able to recommend someone else (unaffiliated) instead with whom they had previously worked--which was immensely helpful. I also received compassionate follow-up phone calls both while she was ailing and after she was gone. Frequency of treatment and associated costs are an understandable concern, and treatment wasn't cheap; but ultimately this has to be your decision--I don't for a minute though believe anyone there is in it for the money. They care! Read Less

My two dogs have been patients at Riverside Vet Group and Riverside Animal Hospital for years. I can honestly say that I have never met a more caring, professional and talented group of vets/techs/staff. They provide loving, gentle care for my dogs and have always provided different alternatives for treatment - explaining each quite thoroughly. I have never felt rushed or hurried thru an appointment - and I've been there alot lately! They have great follow-up - always checking in the day after a visit to ensure that the dogs are doing well and that I don't have any questions or concerns. I've tried other vets in NYC; but I would never leave this practice - they are by far the very best around. Read Less

I recently read with horror the article in the New York Post regarding Riverside and immediately called and was told it was not them and the matter was being investigated. I have taken my pets there for the past couple of years and they have been treated professionally, kindly and the staff is great. I'm happy the proper person has been identified. Read Less

Recently, an erroneous article appeared in The New York Post where the writers of the article failed to check their facts, and mistakenly assaulted the reputation of Riverside Animal HOSPITAL for something horrendous that unaffiliated Riverside Animal CLINIC was responsible for...a horrible example of unintentional slandering of the reputation of an outstanding animal care facility! We have been bringing our littermate dachshunds to Riverside Animal HOSPITAL since they were 4 years old...they turn 16 in October. We give great credit for our dog's good health and longevity to the thoughful and competent care of Dr. Kasanofsky and his staff. Over the years, we have recommended Riverside Animal HOSPITAL to many of our dog friends...Those who have followed our recommendation have told us that from here on, they would not take their dogs (and cats) to any other vet. Riverside Animal HOSPITAL has developed a well deserved reputation for excellence over it's 20 year existence. It is the moral responsibility of The New York Post to write a follow up article about the great work that they do, to counter the damage they have inflicted upon their reputation...an article that should be as large in SIZE as the article that mistakenly slandered them...it's the RIGHT thing to do! Read Less

After adopting the most precious creature that was ever created my fiance and I had to find a great vet! We tried out a couple different vets (I won't mention any names), until we found Dr. East. My puppy was always a little nervous at the vet but her soothing voice always seems to calm him down, and she is always very gentle with him. He doesn't even flinch when he gets his vaccines anymore. I am more than happy with both the doctors and staff here! Read Less

Dr. K at Riverside Animal Hospital has taken care of our pet companions for over 14 years. Dr. K, the other vets and staff at Riverside are caring, professional and skilled. Everyone at Riverside is sensitive and caring with my precious pets as well as being supportive to me. Through the years I have watched Dr. K sensitively care for my pets whether we go in for wellness visits, chronic health issues and most recently when we had to put down our dear Daisy Dog. There are no words for the compassionate and loving care we all received during that difficult experience. I would not go anywhere else. Read Less

We rarely comment about posts on CitySearch, but this one warrants a rebuttal, if, for no other reason, to educate dog owners. We understand this person's concerns. Anytime a pet get's a vaccine reaction, it's scary and makes one wonder whether or not they did the right thing by vaccinating. It's only natural to blame the veterinarian for recommending something that made the pet sick, and to swear to never do something like that again. HOWEVER..... One must also realize that the recommendations we make don't come out of thin air. We take this responsibility very seriously, and make recommendations about vaccines based on experience and published studies. Leptospirosis is a FATAL disease, and it's spread from rats to dogs by urine. Rat's urinate in puddles, dogs walk through the puddles. It's that easy to contract. It is NOT exceptionally rare, and it is NOT very difficult to contract at all. We've had two outbreaks (and many individual cases) on the Upper West Side in the past seven years, and there was recently one in Brooklyn. Recent studies have shown that this disease, once an confined to rural settings, now is more prevalent in cities. (thanks to the rats). Three retrospective studies of Leptospirosis showed that virtually ALL the infected dogs were unvaccinated. Studies indicate that adverse reactions occur approximately 1% of the time, and primarily in small breed dogs. Is this a reason not to vaccinate? That, of course, is up to the dog owner. If there is a reaction, it can be treated effectively with antihistamines and short acting steroids. We have been veterinarians during the Parvovirus epidemic in the 80s, and through two outbreaks of Leptospirosis, and have seen too many dogs die from a disease that could have been prevented. . We do not want to be the veterinarians that have to explain to an owner why we didn't recommend a vaccine that could have protected the dog. Our dogs are vaccinated, and we think yours should be as well. Unfortunately, the vaccine lasts less than 12 months, probably closer to six months, so coming in twice a year is a must. You can see more about Lepto in an article written (not by us) by world renowned experts at our website by clicking on the link to ""NEWSLETTERS"". The location of the site cannot be published on CitySearch due to their software, but you can find us simply by Googling ""Riverside Animal Hospital New York"" Blaming us for offering a special package (it was actually a ""dental package"" and cost $495, not thousands, and was a savings of about $300) to your five year old dog is a bit ludicrous. We sent our mass mailing to all dogs over 5 years old offering this ""special"". Some dogs hit middle age at five, and some at ten. We thought it better to INCLUDE rather than EXCLUDE. Forgive us for that, please. Finally, we NEVER EVER make anyone feel like they're a ""bad"" pet owner. Our job is simply to educate. If you felt that you were a bad owner, that just be your own personal response to declining recommendations. Read Less