Symphony Veterinary Center

So far so good. The vets seem to care about our pets but this place is just so overpriced. Also, we did a stool test for our dog to look for parasires/ova and they never got back to me with results. I had to go out and seek the results. The vet promptly replied to my emails but I wish they'd called. Read Less

My daughter and I went here for a regular check up for our rabbit. The staff and the vet were friendly and pleasant. The vet (Dr. Scholt) was also gentle and thorough. It was our first visit, but we are going to continue to bring our bunny here, because veterinary clinic we have visited. Read Less

Very disappointed. I took my chihuahua here for a couple of visits as she was bleeding from her vulva despite having been spayed, and I have finally decided to switch to a different vet. Here are the things that went wrong, chronologically - 1. they tried to collect a urine sample (to test for UTI) by way of cystocentesis, which means sticking a needle through the stomach into the bladder, but didn't succeed because they claimed that my dog didn't have enough pee in her bladder; afterwards, i took my dog out for a walk in the neighborhood where she peed plenty and i ended up collecting the sample myself into a cup. They basically pierced my dog for nothing.2. As instructed, I called back the next day asking for test results but was told they weren't ready. Over the phone, the male receptionist confirmed that the lab received the sample (before giving me a non-working phone number of the lab and saying that i can call them if i want to). Hours later, I got an email from another doctor saying that THEY LOST THE SAMPLE (while blaming it on the lab) and that i would need to go back with another urine sample.3. the doctor prescribed antibiotics BEFORE having diagnosed her with any bacterial infection. her test results came back negative, so I now have antibiotics which i paid for that's only going to waste. weirdly, the doctor instructed that i can feed her the antibiotics no matter what because there are no side effects.4. the doctor did not collect sample for cytology (swabbing the inside of her vulva) despite suspecting ovarian remnant syndrome as a possibility on our initial visit. I was called back for the cytology alone. the doctor was unable to reach a conclusion (and said it looked "suspicious") after looking at the sample under a microscope and recommended sending the sample to a lab. After the lab results came back, the doctor still said it looked "suspicious."5. before the doctor took the cytology sample, she assured me it was the only test that would be done. then SHE TOOK A BLOOD SAMPLE FROM MY DOG WITHOUT GETTING MY APPROVAL and only told me after the fact.6. because the cold blood sample is only good for 6 days, my boyfriend called the vet and told them to send it out for testing immediately. they called me twice over the weekend (the number was blocked and showed up as "Unknown" on my phone, so i didn't pick up), leaving voicemails asking for payment information. i called back and was put on hold for a long time before i decided to hang up, assuming that they would go ahead and send the sample to the lab based on the conversation my boyfriend had with them. I called back a couple of days later and learned that they withheld the sample because I never paid. The blood sample is no longer viable for testing.7. On an unrelated issue, my boyfriend asked the doctor about a small growth on my dog's eyelid. The doctor said it looks ok, and commented that "because she is a chihuahua she will definitely grow something," which made me feel quite uneasy.8. When I was waiting, I saw another dog come out with bloody paws after a nail trimming session and the dog owner made them take the dog back in to address the bleeding.I will leave it to you guys as to whether any of these happenstances alone constitutes gross negligence or malpractice. All of them combined leave an extremely bitter taste in my mouth. I would certainly not return or recommend this vet to anyone. Read Less

I used to have great experience here but recently the quality seems to have deteriorated. The older hospital members were much more friendly and caring for my animals. Dr Ma also helped save me lots of money by giving the right diagnosis. Thanks to her. Read Less

Like many of the other reviews are saying, they overcharge big time. Go to any other nearby vet and you will see your bill shrink, and you will get just as good if not better care. One in particular that is great is Heart of Harlem Veterinary Clinic. Secondly the best vet that they had, Dr. Ma, Who was extremely attentive and caring, has left. Thirdly, I had an appointment and because of issues with my cat and her carrying case and Parking, I was exactly 14 minutes late (they were literally on the phone trying to call me when I walked in) and they refused to see me, even though this was just a quick routine appointment to figure out my cat's continued issues that they had already done a test for very recently. I'm actually they did not see me as I found a much better vet for way less in Heart of Harlem. By the way, see for yourself, I rarely write bad reviews and I have no vested interest in writing this. Just did not appreciate how I was treated as a customer given all of the times I had been there before, the fact that one time I had to wait a very long time just to buy prescription cat food (after calling and giving notice I was going to do this) and the fact that I had even donated to them in the past. Read Less

Today my puppy, Rocket, ran away from his dog walker to explore Central Park. A wonderful good samaritan found him and took him to Symphony Vet. They scanned his microchip and I was contacted immediately. The kind staff and wonderful Drs took amazing care of my little boy. They mended his bloody paws, fed him, gave him treats and loved him until I got there. ... Once there, their kindness, compassion, and explanation of his injuries made me feel better and reassured. I am confident he got amazing care. Rocket has found a new vet! Thank you Symphony for taking such great care of my baby! I’m sorry I didn’t get the name of the vet he took such great care of him! 展开 Read Less

I love Symphony Vet. They were suggested to me by my dog walker 4-5 years ago and they have been great. The thing I am most grateful for is that they won't perform surgery, or putting my dog out, unless absolutely necessary. They truly love him. Despite all the shots and having his teeth pulled, he still wags his tail when walking in and can't wait to greet everyone! Read Less

If I could give a negative star review I would. Years ago my dog was misdiagnosed as having breast cancer and two separate surgeries were recommended to be scheduled immediately, to the tune of $4000. Something didn’t feel right so I got a second opinion. Her nipples were discharging some fluid and that’s why I brought her in. The truth was that her memory glands were simply active because I had not spayed her. I will forever be grateful to a holistic pet supply center in the East Village for steering me in the right direction and saving my baby from two unnecessary surgeries, as well as saving me $4000. At the time I looked them up on the Better Business Bureau site where they were very popular... I honestly just Googled the place to see if they were still in business because the nightmare was brought up by friend of mine. Shocked to see the place is still in business, but I know how they at least sometimes do business. Yikes. The Humane Society is fabulous. I’ve had a relationship with them for 20 years and regret having gone elsewhere... Read Less

I'm over the moon ecstatic with symphony vet!!! I can't compliment them enough! My beagle pup (Mercii) and I have been with them just over two months and they've been the best! I had a puppy diarrhea issue along with hookworms that was a small nightmare for about a week. The vet tech gave me advice for bland diet dishes over the phone and had the doctor call me back just to avoid having to travel with my Mercii. Even with all they've done for us, the absolute best part of this place is every time we walk into the office they recognize Mercii by name and she goes bonkers for the attention. Makes our experience that much more special to see mutual love between my puppy and the staff here. Most dogs hate the vet but my mercii walks in and leaves happy(lol) and i'm positive its because of the staff here. I love love love this vet! : ) Read Less

Best for bunnies. Dr. Levison has been amazing with my rabbits over the past 2.5 years. We have seen her now for annual checkups (where she is thorough and careful), a very uncommon disease that she correctly diagnosed and treated after several other vets could not, and most recently when one of the bunnies had a cold-- I appreciate that she did not prescribe medication that was unneeded and told us to let him heal on his own for a few days. In addition to being incredibly knowledgeable about rabbit health and physiology, she has a very caring and calm demeanor, which makes vet visits as pleasant as they can be for both human and pet. The support staff at Symphony are also courteous and helpful, and have always been great at advising whether the pets need to come in, scheduling last minute appointments, and bills. I will continue using Symphony Vet and Dr. Levison even though we now live on the other side of the city, which should speak for itself! Read Less

My Bailey passed away on August 27, 2016 at the age of 18. The fact that he lived that long was due to the excellent care he received for 15 years from the wonderful people at Symphony Vet Center. Drs. Campbell and Levison took good care of my little poodle through Addison's disease, dental problems, painful arthritis, ear infections, and a host of infections, colds, and so on. My Bailey was not the best patient, he'd often greet the Drs. with a bite or a snarl, as he was rescue who was abused before I adopted him. In fact, it was Dr. Campbell who told me he had been abused, and saved his life by diagnosing Addison's 3 months after Bailey came to live with me. The great technicians at Symphony diligently gave Bailey the shots he detested, and never once complained about him, always saying Bailey behaved perfectly, even though I knew that he was a cranky and snappish patient. They always treated him gently, with kindness and a loving touch. I have always been grateful for the considerate and gentle treatment Bailey received.Dr. Levison tended to Bailey in his later years, always answered my emails or calls, and there were many of them. She always took the time to care about Bailey as if he was her only patient. After he passed, she petted him, and told me how glad she was to be able to pet him now, because he wouldn't let anyone touch him without a muzzle before, given how much pain he was in.And the lovely reception staff always found a way to squeeze Bailey in for an emergency appointment, no matter how busy they were. Each and every person asked after him, and shouted a goodbye at Bailey as he made a beeline for the exit after his visit. A few of them cried with me when I told them he had passed, and many listened patiently as I cried on the phone. I have many wonderful memories of Bailey to comfort me in the next several difficult months. But my best memories will include those of the dozens of office visits with Bailey at Symphony. You were a part of Bailey's family, and I know that deep down inside that gruff exterior, Bailey loved you all, felt safe in your care, and was grateful for your kindness. I won't ever forget it. Susan Santaniello Read Less

When I visited, they placed me with a non in house veterinarian and she was nice. I had to schedule a follow up visit to run some blood test for my dog. I was told by the front desk staff that it would only cost around $40 cause I wasn't seeing a vet but was just getting blood work done. Also, one of the girls at the front desk is pretty ditzy, constantly gives incorrect information and halfway through my transaction she starts talking with another vet about helping her with a project. I had to reel her back in and remind her that I didn't pay yet.On my second visit I met with dr. Levison and I asked her some questions about spots I was seeing on my dog. She disregarded it and said it was not related and wouldn't even look at it. All she did was do the blood work and that's it. When I went to check out they ended up charging me $160. They charged me for an actual visit and blood work even though she refused to answer the question I had! Would not recommend this place due to the Incompetency and lack of care from the staff I encountered. Read Less

I brought in my newly adopted cat today because he developed an upper respiratory infection. Making the appointment was easy and the location and appointment times are very convenient. I saw Dr. Teresa Lucibello who examined my cat. She did an amazing job during the examination, clearly explaining what was happening and the best course of action for treatment, as well as providing advice about what to do along the way if other symptoms develop or worsen. Dr. Lucibello interacted amazingly with my cat (who seemed to love her, even though the shelter warned he does not behave well during medical exams!). She answered all of my questions and I am confident my cat received the best possible care. I will definitely return here if my cat gets sick again! Read Less

Former employee of symphony vet and I have to say that the care has fallen apart and all based on money.its only a good perception that you see.i built the beautiful cat room and it was ruined because they wanted to put cats with ringworm in the window and spreading it to other kittens.my advice stay away don't believe me as ask.plus the Drs don't even do details on the animals. Read Less

Dr. Campbell is amazing.  We took our dog there when we lived in New York, I never gotten the chance to thank her for her service while we were there. We had since moved but I had just recently email her for advice and she answered right away.It's very hard to find a good veterinarian that gives an honest diagnosis. What I love about her is her honesty and genuine interest to help, not to make money from every patient that goes in.  It's sad that the industry has become that way but an honest doctor seriously makes a big difference. If I still live in New York we would still be choosing Symphony Vet!She gave us the right treatments when our dog needed it and was never excessive with tests he didn't need. What's better is her caring attitude towards our pet post treatment. She would email and asked about how our dog is doing and shared advice with me! She really comes across as a very genuine veterinarian. Read Less

On a Saturday night my dog started acting like she had pain whenever she moved. I called several vets first thing Sunday morning, since our vet was closed. Unsuccessful at getting an emergency appointment on a Sunday, I finally came across Symphony Vet Center. Not only was I able to make an appointment, I had little to no wait time in the very spacious, very clean waiting room. The doctor we met was AMAZING, she actually took her time and really examined our dog, she even addressed a secondary issue that we briefly mentioned, just to put our mind at ease. She did not run up our bill by running needless test and sent our dog home with a doggie anti-inflammatory. About a week later, we received a handwritten card in the mail from the doctor who seen our dog. She wanted to let us know how sweet she thought our dog was and was hoping that she is doing better. In todays day of technology, it's not everyday someone takes the time to write a note when there's e-mails and text messages so readily available. We REALLY appreciated the gesture and the courtesy and time we received while visiting the clinic. Needless to say moving forward Symphony Vet will be our main clinic for our dog moving forward :) Read Less

I have been bringing my dog to Symphony Vet for several years, and even after I moved out of the neighborhood I've continued to use them. Symphony provides extended (in my opinion) hours, staying open until 7:00 p.m. on weekdays and until at least 3:00 p.m. on the weekends. My appointments always start on time and are quick and to the point, which really feels more efficient than it does rushed, because all of my questions always get answered. The staff consists of several doctors, and I've seen at least two of them. Everyone has been competent and kind, but I've had the most experience with Dr. Levison who is extremely patient and responsive. I appreciate that she doesn't speak to me like I'm an idiot, but also explains everything in layman's terms. I think that's a fine line that some doctors have trouble walking. Read Less

Had an extremely positive experience here and thought I would come here to say "thanks". My small dog ("Cody") got into a little scuffle at the 72nd dog run. It appeared that he ripped his dew claw and I didn't know what to do. I called Symphony Vet and they said to bring him in, and they gave me an appointment that day. They have a very nice and convenient space. Dr. Ma saw Cody quickly, cut off the torn nail, and gave me expert advice and patiently answered my questions. And then she gave Cody a treat. Very warm, personal, and knowledgeable service. Thank you Dr. Ma and Symphony Vet Center!!! Read Less

Had an extremely positive experience here and thought I would come here to say "thanks".  My small dog ("Cody") got into a little scuffle at the 72nd dog run.  It appeared that he ripped his dew claw and I didn't know what to do.  I called Symphony Vet and they said to bring him in, and they gave me an appointment that day.  They have a very nice and convenient space. Dr. Ma saw Cody quickly, cut off the torn nail, and gave me expert advice and patiently answered my questions.  And then she gave Cody a treat.  Very warm, personal, and knowledgeable service.  Thank you Dr. Ma and Symphony Vet Center!!! Read Less

We brought our guinea pig to the vet (they claim to specialize in small animals) because we suspected he had ringworm. Though very nice, Dr. Levison looked at him for 1 second and said he just had an eye infection, and when we mentioned again we thought it was ringworm, she said she'd look at his eye again using a fluorescent light which would catch ringworm (of course that costed extra unbeknownst to us). Relieved thinking he just had an eye infection, we took him home and gave him the prescribed eye medicine. It seemed to get better, but days later, his eye got worse and more signs of ringworm popped up in different areas. We took him to another vet and they confirmed he had ringworm. So, because Dr. Levison misdiagnosed him, our guinea pig was left untreated and likely uncomfortable for many days, not to mention our other guinea pig got ringworm because we didn't think we had to separate them for an "eye infection". In the end it was a big vet bill for a misdiagnosis, and it took us about 6 weeks to get rid of the ringworm. Read Less

I took my Pomeranian puppy, Bigi here to get his weekly cast change. I was very nervous because I know Bigi is very shy and unsure about new people. We saw Doctor Coral. I really appreciated being in the examination room to check his weight, heart beat, and palpation. She genuinely cared about Bigi and took him into the back to put on his new cast. I heard him squealing in there as he is very vocal, but I knew he was in good hands. She brought him out a few minutes later and I was very happy. Thank you, Doctor Coral! Also, the woman at the front desk kept me company and asked how my holiday was. Service with a smile =) Read Less

Any old or new dog/animal owner would be extremely fortunate to go to Symphony Vet. We have had our family of dogs, who are our 4 - legged kids, with Dr. Rebecca Campbell for at least 20 years. Dr. Campbell Is amazing: smart,extremely knowledgeable, compassionate, empathetic & more. If you want a doctor who will take care of your animal with as much love as you have for your 4 - legged kid (s), you would be blessed to have Dr. Campbell as your Vet. We also have seen the other Vets who are a part of Dr .Campbell's group and they are wonderful. Your very grateful clients, Zoe & TereRead Less

Have had Symphony care for our cats for several decades. It's well run and easy to deal with. We particularly like Dr. Campbell who takes the time to explain what's going on and is very sympathetic to both humans and felines. I'm often surprised by vet costs, though I doubt that here they are out of (modern) line. Highly recommended. Read Less

I do not use this Vet but many of my clients do. I have many interactions with this facility and every time with great satisfaction. I own an Animal Psychology Center in Westchester county with many clients in NYC. The people who work at Symphony consistently for have always show knowledge of the problem at hand. Patience in explaining to the pet owners until their is a true understanding of the issue at hand. Scheduling that has always been done so your wait is short and the lobby is not more stressful for your four legged friend due to be crowded with other pets. I recomment Symphony to all my clients and when ever I am asked for my expertise in choosing a vet. Read Less

Year ago, I used to visit Symphony Vet at their old location. Dr. Campbell was my vet then. She knows more about rabbits than any practitioner I have ever encountered and she really hung in there when my one rabbit was having persistent tummy issues. After filing her teeth twice with no results, Dr. C recommended a diet change -- no carrots (because they can cause gas and discomfort). That did the trick and my sweet bunny was healthy for many years afterwards. No more breadloafing (that's the bunny tummy-ache posture)! I now have two puppies and continue to receive quality care from Dr. C. and her team. We commute a long way to bring our pups there but I really trust Symphony Vet Center completely. They are warm, knowledgable, patient, and the practice runs smoothly with few delays. If you want a knowledgeable and kind vet, bring your pets here. Read Less

SYMPHONY VET SAVED MY LITTLE DINGUS KITTY! I cannot say enough of about the amazing and inimitable talent at Symphony Vet Center. Just look on the wall when you walk in to this place--Harvard, UPENN, Cornell--and the list of qualifications go on. I won't waste time on how friendly everyone is, because while it's something to be noted, the important thing is that my furry loved ones have been cared for properly. I have two Singapura kitties--brother and sister--and the brother (Dingus Khan) swallowed a ribbon (at least I thought, because I didn't actually see it, so wasn't sure if it was him or his little sis Willow). Dr. Campbell wasted no time by giving me the straight facts, multiple options, as well as possible outcomes. I decided to wait and see if he showed any symptoms. She recommended the exploratory surgery but supported my decision and made me feel comfortable with my decision while giving me the tools to recognize warning signs should they arise.Lo and behold, in the early hours of daylight he starts throwing up. I call Dr. Campbell first thing when Symphony opens, and she cleared her schedule to operate immediately. Not only did they do an INCREDIBLE job on the surgery (Dingus was up and running within days after having his stomach opened up!) but I could tell that even with two days overnight for recovery at the Vet, he was cared for and given affection. You can always tell when your kitties are stressed, scared, or even the slightest upset. But Dingus's entire demeanor was one of "hey, that really sucked, but they were real nice." Also, they were SO attentive and provided us with written post-op instructions, warnings, and follow-ups, and have made themselves constantly available for my (many) inquiries during his convalescence. Dr. Venezia, Dr. Stryder, and Dr. Chapman also made themselves available when Dr. Campbell was not in. I am so grateful for these incredible doctors, and I will see to it that my two kitties remain at Symphony until they are old and crusty cats! Read Less

Wonderful vet. My dog has been a patient here for his 4 years and I've always had a great experience with them. My dog usually doesn't enjoy it but that's not their fault! They've helped me travel internationally with him and it all went off without a hitch.Read Less

I've been the "father" of 2 fuzzy patients of Symphony Vet Center for many, many years (since before the move to their current location). They have always been thorough, caring, and knowledgable. One thing to note: They actually have competitive pricing on prescription cat food. Why do I bring this up? Because it shows that they're not trying to price-gauge their worried pet-parents who are clearly in a bit of an emotional state after taking their "children" to the vet. They are honorable and fair. To further drive this home, I've even spoken to my vet in a pinch for advice, and was not charged for the telephone consultation. Simply put: Symphony Vet Center is amazing. Read Less

I've been taking my 3 cats to Symphony Pet since they were adopted as kittens and have always been very satisfied. Today they really topped themselves! Last night I realized one of the cats has a lump under his skin which turned out to be an abscess, probably from play-fighting with the other cats. We showed up there without an appointment and were immediately seen. The cat was clearly in pain and after he was taken out of his carrier, he went ballistic, trashed the exam room and attacked anyone who went anywhere near him. He is an orange tabby and has the mildest manner! I couldn't believe my eyes. Dr Chapman couldn't be more gentle and professional with him. She gave the cat some time to cool down, and sedated him in a fraction of a second. His abscess was cleaned out and he was discharged after receiving pain meds and antibiotics.  Front desk and techs were also super supportive and efficient. My cat had an adverse reaction to anesthesia when he was getting neutered years ago, so one of the techs stayed with him and watched him after he got sedated to make sure he was ok. He's now prancing around as if nothing has happened! Read Less

What an amazing vet center.  We've dealt with two different vets at Symphony (Dr. Campbell and Dr. Chapman) and both are incredibly caring and patient with us and our pup, Beverly.  When other vets we have used in the past never had time for us, never explained things to us, Symphony makes sure you feel like your pet is their most important patient.  They return phone calls in a reasonable amount of time and take as much time as is needed explaining any condition your pet has or the best way to treat it.  We see Dr. Chapman and she is such a great vet.  She always calms us whenever we bring our dog in and she has such a practical approach to treating pets.  She doesn't throw medicine and unnecessary tests at you.  Her treatment of our pup has always been right and we didn't have to do expensive tests or give her unnecessary meds for every condition we brought to Dr. Chapman's attention.  You'd also think that  since Symphony Vet is Dr. Campbell's practice, she wouldn't bother to make time to speak with people (especially new ones to the center).  But she once spent 30 minutes on the phone with my wife going over a condition with our pup just to make sure we were at ease and to make sure we understood the best way to treat our pup.  We can't say enough about how appreciative we were for this.   The rest of the staff is also fantastic.  Everyone is nice and respectful and you can tell they are all pet lovers.  I didn't want to use this forum to talk negatively about other vets but after some of the experiences we had, we are so incredibly thankful that Symphony exists.With respect to cost, Symphony is on par with any other vet center.  We don't find them expensive (for the city) and they don't do a ton of tests just for the sake of doing tests, so you don't get high bills.  You know that whatever you were billed for was truly necessary.  I can't speak highly enough about our experience at Symphony.  It's a great vet center. Read Less

We have gone to Symphony for 14 years. They saved my Bailey's life and diagnosed him with Addison's disease. He is 17 in now and still going strong. I have referred many friends to Symphony. They are the best. <3 Read Less

THANK GOD for Symphony Vet Center!!!! They were able to see my baby Callisto who was yowling in pain when she urinated and went in and out of the litter box 10 times that morning. They have uber convenient operating hours (until 7 PM on the weekdays and they are open on weekends). I think I saw Dr. Campbell who immediately prescribed some penicillin for my girl since she is only 3 yrs old and I explained that I was aggressively wiping her diarrhea-stained butthole a couple days ago. I took a picture of the red-tinted pee (which happened to be in my bathtub) with my iPhone and Dr. Campbell was comfortable enough to diagnose her without layering a variety of diagnostic tests with their associated fees. Overall the visit + meds was $110. So EXTREMELY affordable overall. The emergency availability booked by the front desk is PRICELESS. In contrast, Blue Pearl, which is the pet ER is $170 just for the visit. The lady who answered the call (Vicki?) was INCREDIBLY helpful. She encouraged me to get the records from Vinegar Hill Veterinary faxed over and to come prepared with a pee sample. She suggested I corner Callisto away from the litter box if possible. When I called later in the afternoon to confirm the visit, she asked how Callisto was doing and immediately updated me that they hadn't received the records from Vinegar Hill and encouraged me to call them again. Super helpful, caring, alert, and not dismissive or too-busy AT ALL.One knock is that I found the actual checkup somewhat cursory or quick. Maybe it's because the Dr. didn't provide feedback on the temp and body weight (because there was nothing abnormal to report?). Lastly, they didn't ask if I wanted to get her rabies shot up to date (which i knew was expired). But then again, she's an indoor cat. Sometimes I question how useful a rabies shot is for a city cat who never goes outside. I wouldn't be surprised if there's a revenue-incentive at play rather than it being a true necessity. Judge for yourself. Read Less

Dr. Rebecca Campbell has been  looking after our 12+ year old miniature schnauzer - Carrie for over 8 years. Throughout that time she has been the most caring, understanding and helpful veterinarian that we have ever experienced in over 30 years of owning small animals in the USA & England. She has always gone the extra mile for us with the utmost empathy & going above and beyond the requirements of her role. If we had paid for all the hours that Dr. Campbell had spent with us over the past 5 years in particular, then we would have been in the bankruptcy court. She is so knowledgeable and really concerned for your animals' health, she has been available to call us hours after surgery has finished and to take up issues with our pet insurance company which she had no need to do. We think a 30 minute consultation is very unusual & the fee structure is more than fair.Her advice has always been focused and relevant to the multitude of problems that our sweet dog has suffered with her gastro intestinal tract - spleen, liver, pancreas et. al. Despite our being prepared to consider giving up on our Carrie, Dr. Campbell has helped us through the worst times and thanks to her Carrie is still alive & fighting now. Dr. Levinson has also been most helpful and knowledgeable about our dog's condition in Dr. Campbell's absence and we are most appreciative of that.The office & veterinarian staff are always very pleasant, pass on messages promptly and do all they can for patients - human & animal. Thanks goodness for Symphony Vet. Without them we would have lost our dog almost 3 years ago.Les & Florence Poole Read Less

They took me in at the last minute. When I came in they immediately saw that my bunny needed help. They took him to the back immediately and went to work. They took good care of my Grover at a very difficult time. Most know that if you need to bring your rabbit to a vet then it is serious. They did the best they could do for him. They had him on oxygen and took a few X-rays. When he passed away Dr. Levison was even doing CPR. In the end he didn't survive but there was nothing that could of been done. He ended up with a Brain abscess. Not only did they do the best for trying to figure out his problem but they made sure he wasn't in any pain. They also took good care of me till my husband came, since I was a wreck. If I had another rabbit I'd take them there in a heartbeat. They definitely know what they are doing and have everything they need to help the little creatures in our lives.Read Less

I took my rabbit here - not many vets will see rabbits - and the staff was really stellar. Dr. Levison was friendly, fast and professional, took care of my bunny and had me out of there in no time. I highly recommend them, especially if you have an animal other than a cat or dog that's a bit hard to find vets for. They're fantastic. Read Less

I HIGHLY recommend Dr. Levinson. She had been tending to my cat for 12+ years (unfortunately my cat has recently passed due to illness and old age) but from the beginning Dr. Levinson has been helpful, thorough and supportive for this past decade- even until the very end when my cat became very ill. Even after the passing of my cat this past month, she was kind enough to send a note sending her condolences. I was touched by her personal card. She went really out of her way and I truly appreciate it! She is one of a kind- a true class act! Read Less

Great Vet. Trust them completely. Dr. Campbell, although a doctor, feels more like a friend. She always takes the time and explains, until you REALLY understand. The entire staff are so incredibly supportive. I feel very confident taking Cody there. He however, hates the whole business. Except the cookies.:-) Read Less

They over-treated my beautiful cat who died prematurely of complications from diabetes treatment. The thousands of dollars I spent did nothing but cause more suffering. They also neglected to refer me to the feline diabetes specialist a few blocks away. I had to euthanize my best friend which, of course, cost several hundred more dollars.I will never take another beloved pet to these cruel crooks. Read Less

Symphony vet center is hands down the best place to take your pet in the whole of Manhattan. The staff is courteous, prompt, and BEYOND knowledgeable. Dr. Campbell is in a whole class of her own. She truly cares about her patients and she is dedicated to finding the best possible treatment for cats, dogs, even rabbits and chinchillas. Dr. Levison is equally as wonderful and has proved time and again to be a caring and talented vet for all the animals she works with. If I could provide 6/5 stars, I would. These ladies are the best. Read Less

I'm going to predicate this review by saying that I realize it's an outlier--and quite possibly the lowest rating ever posted here for Symphony. All I can say is that this was *my experience* and I gave them a fair shot--ten years in fact.REASONS:--They handled the terminal diagnosis of my late cat with insensitivity and in poor form.--Dental work done there on my other cat over the course of several years was, as recent x-rays established, done very poorly and contributed to a chronic gum condition.--Their rates are, as most everyone says, out of line.HISTORY: I was a client at Symphony since 2003, when I adopted my two cats. I left there in late 2013, when Eydie was diagnosed with an inoperable abdominal tumor. In between, I spared no expense on regular check-ups, x-rays and several dental procedures for both cats, on the premise that it's never too much if it means they're healthy and happy.DR LEVISON: All in all, I found her to be pleasant and knowledgeable. However I was saddened and disappointed by her handling of Eydie's terminal illness. The final results came back while she was on vacation, and a very sweet associate handled it. However Dr. Levison didn't so much as send me an email of concern, let alone reach out with a phone call. Some may find this an unfair judgment, but I had been going there with Eydie for a decade. She was her only doctor. Wow.WHY I LEFT: On the day of Eydie's ultrasound and xray, I was required to pay a "75% deposit" before the procedure. That's not only ludicrous, it's tasteless and insulting, especially given my loyal patronage. What it tells me is that they want as much money upfront as possible, in case the news is bad and the client doesn't want to pay. Once it was over and I was told she was going to die, I sat in the "bus station waiting room" for over 20 minutes, waiting for them to bring her out. Once I finally went to the desk, they said "Oh yes, you have a balance due." Classy, kids, classy.DENTAL INCOMPETENCE: Steve had several teeth removed in dental procedures over the years. Recently, when he was experiencing behavior issues with my new cat, I had him checked out. A dental x-ray--quite possibly his first--established that there was a great deal of root matter left in his gums from previous extractions, and that it was causing great pain and discomfort, and retarding the reformation of the gum tissue. He had extensive surgery. Now he is once again happy, healthy and really well adjusted. At no point during those previous procedures was I shown an x-ray, whereas at his current vet, I was given an entire printed report including photos and x-rays, with explanations. That's professional. Both of my cats are now going to Gotham Vet Center, which was recommended to me several years ago by a close friend. It's team, including Dr. Bonnie Brown, Dr. Kwan, and dentist Patricia Dominguez are not only experts, but also wonderful at working with their clients and patients. It's a warm and welcoming atmosphere, and I couldn't have asked for a better experience for Steve during his dental surgery. I didn't doubt them for a moment.Again, it's rare when I have a negative review of a business that's in such a minority. But I felt I needed to put this one on the record. Read Less

Dr. Campbell at Symphony Vet has been caring for our dog Otis, a Boston Terrier, for almost 10 years now.   Otis receives wonderful care from Dr. Campbell, and when she is not available, Dr. Levinson, who is equally professional.  The vets respect our time and follow up quickly to our e-mails and phone calls.  This year, Otis was diagnosed with Lymphoma and then quickly after that, diabetes.  The care and concern for our dog at Symphony Vet has been exemplary.  Otis' Lymphoma is being managed with chemotherapy treatments and they are controlling his diabetes by prescribing insulin shots and glucose monitoring. And we understand as responsible pet owners, it's our job to follow through with the treatments, monitoring and medication - and they help that management with their quick follow up to questions and guidance.  I completely trust their expertise and knowledge in both these areas.  So for anything from regular vet visits to teeth cleaning to diabetes management or to chemotherapy, I highly recommend the doctors and staff at Symphony Vet. Read Less

I just got back from this place and was hesitant to take my cat to the vet for fear they would say he needed a slew of vaccines and treatments that he didn't really need. This place wasn't like that at all. TheFacility was lovely and the women at the front desk were so kind you could tell they really cared. The doctor I saw gently examined my cat and showed me how to clean his ears and just walked me through everything. It wasn't overly expensive and an overall pleasant experience. I  will definitely be taking my cat here again and just feel so relieved that I found a vet I can confidently use. Read Less

I've been taking my ""special needs"" pup to Symphony Vet since I moved here two years ago. I've had other vets in other places, although not New York, and I've got to say the care and service at Symphony is way beyond what I and my dog have received anywhere else. Front desk staff is friendly and efficient. Vets are amazing--they do appear to genuinely know and care about my own particular dog. The tech staff is wonderful, too. Despite having to have her blood drawn there every 3 months or so, my little dog has no compunction whatsoever about walking in the front door of the office or going back to where they draw her blood. And best of all, there's no long waiting. When you show up for your appointment, you and your pet are taken back almost immediately, and the doc shows up within 2-3 minutes or so. I think the care there may be a little more expensivethan elsewhere, but 1) vet care is pretty expensive, period; 2) the service is worth every penny and 3) you can get your pet's nails trimmed for free every time you visit! Who doesn't need that? Read Less

I used to like this place but they have really been price gouging and dishonest about charges such as tacking things on one didn't order. If you complain, they charge they same and give you less. Real pikers. Avoid!!!!! Read Less

Symphony Vet isn't cheap, but it is absolutely worth the extra expense to know that my pets are in the best possible hands. I went to Animal General for a while, and the vets there were fine, but they were always running late, the desk staff was often rude, the doctors simply ordered treatments/tests without giving much explanation or information. So when a friend recommended Dr. Campbell at Symphony, I decided to give it a try. I have been there a couple of times there for both my dog and my cat, and I have been extremely happy. The staff at the front desk is pleasant and efficient, the technicians are gentle and caring, and appointments are always on time (last time I was there, Dr. Campbell was only 5 minutes late, and apologized profusely -- at Animal General, I was lucky to see the vet within 30 minutes of my appointment time and never received any apologies for my long waits). Besides the generally pleasant experience of visiting the office, the care and skill of Dr. Campbell is amazing. She always explains everything in detail, offers numerous testing and treatment options and clearly describes their relative advantages and disadvantages, is extremely thorough in her exams of the pets, and never recommends treatments or tests unless they are really necessary. I would recommend Dr. Campbell to anyone who wants to feel entirely confident that their pets are getting first-rate care and who doesn't mind paying for such high-quality knowledge and service. Read Less

This is a vet office that sees dollar signs in your pets' eyes. They don't look to first help your ""best friend"", rather they look to see how much money they can get from a single visit. They will give your pet more innoculations than is necessary (or safe!) and will have you come back for ""Revisit Checks"" that are completely unecessary. There used to be a wonderful vet there who truly had your pet's best interest at heart (Dr. Soboroff), but he left to focus on cat care and I/we left when he did. Save your money and find a veterinary practice that puts your pet's best interests before generated revenue. Read Less