I have been taking my dogs to Companion Care for many years now and am very happy with the care they receive. Over the years had to put 2 dogs down and the compassion I was shown was unbelievable ,they also sent a note expressing condolences on my loss. I have kept the notes as they have meant so much to me. In all the years I have not met a vet that was not kind and caring. I called today because I am worried about my little dog and was told I could bring her in at 4pm is that service or what, I would not go anywhere else as I have not been satisfied anywhere else, oh did I mention that they are very affordable another plus. Read Less

I'd like to counter the horrible review here. Everyone always has a bad experience sometime, that's life. However, I drive 40 minutes each way to come here. I also use a holistic vet in East Aurora as well, but we did have our puppy spayed here at Companion Care. They used a glue for her surgery and not stitches, which I really loved. Also, you can barely see her scar on her belly! During the procedure they let me come into the back and watch as they did it, because I am a psycho doggo mom and needed to make sure my honey pie was okay. When it was over he let me smooch her goodbye! We had to leave her there until she woke up. They covered her with a Bufffalo Bills blanket, major points for them. The staff made sure I was totally in the loop and knew all the details. Since then, I just got our Bravecto & Sentinel Spectrum for her flea medicine & heartworm medicine. They had to do a quick blood test for the heartworm and I was in and out within 5 minutes. A nail trim is $16, a little much but better them than me. Fear of cutting the kwik and Ellie hating me forever. I'll definitely do her check ups here! Though I will also likely continue the holistic way for her shots. Yay Companion Care. Ps. I was allowed to take photos during the surgery, but I don't want to make anyone sad, so I am not posting those. Read Less

My dog was perfectly healthy going in for routine shots, and they killed him. To find out they made an accident and killed my golden. They still made me pay in full for checkup also. Great job killing my dog! Read Less

Dr. Downey is quick with referrals, honesty and cost and is the only vet I have ever met that isn't in this for the money. He is hard working and calls after hours and never charges for the extra hours he spends reassuring me about my puppy!! Read Less

So wonderful! Dr. Downey is excellent. He spends time talking to you about your pet and more than just what you brought them in for. Very thorough and easy to talk to. Explains everything. Highly recommend. The office has walls filled with cards from pets and pet parents. Can't say enough about this place. Read Less

Been taking my dog there for close to 10 years. The staff is always very friendly and helpful. More recently I had to take him in for dental work and he was there for most of the day. When I picked him up they made sure to go over instructions with me and truly seemed like they cared. And they even called me the next day to see how he was doing. Highly recommend Dr. Downey and Companion Care! Read Less

My cat had to be seen on a very busy day when Dr. Downey had several emergency appointments. Despite a very hectic schedule, he was extremely thorough with us and was careful to explain everything to me and answer all my questions. He was very compassionate with a family who was saying goodbye to their pet and from what I overheard, gave them much comfort.  The staff was also very friendly, efficient, and professional. I feel fortunate to have my cats be in such capable hands when needed. Read Less

I have been bringing my fur babies to this hospital since Dr Downey opened. My pup Kahlua was patient number #14. I can not say enough great things about all of my experience here and all of the wonderful care that has been provided. When my Kahlua crossed the rainbow bridge we were treated with such kindness and compassion. I will never go anywhere else and could never give enough credit to Dr Downey and his staff. Highly recommended! Read Less

How sad is it that your neighbor comes over in tears, because they sent her home with her animal WHO IS DYING IN PAIN. How dare you tell her that "Owning an animal is a LUXURY". You people have no heart, on the week of CHRISTMAS. I've never heard of such disrespectful people, you should change your name to DON'T CARE, not Companion Care. DISGUSTING!!!!!! Read Less

Dr Downey is awesome..he is very caring and takes his time with each animal.....my dog cocoa had a heart condition and I was going to put him down. Dr said we could get another year if we put him on heart meds..we did...got 9 more months..when it was time to let him go,i got to be with him in the office until I was ready to let him go. Dr Downey has euthanized a few of my animals...my cat Tiger was 21 years old... I always receive a beautiful card with a hand written note.... I hope Dr Downey knows how much this means to a grieving person...my animals are my best biddies. My cat tizziepast away at home 15 minutes before they closed...they waited for me to bring her in to be cremated....I will continue to bring all my animals in forever..... I call and i am always treated with respect.... Thank you for loving animals as much as you do....PS your fees are very reasonable.... Read Less

Have become very greedy and lost most of there caring help. Doctor Downey once said he would never become like the other vets in town, he was right, he became worse. Former employees tell us it is a horrible business to work at with the emphasis put on extra services by the Downey family. Find somewhere else! Read Less

I love this place and my little guy likes it as well. ALL the ladies are so knowledgeable and helpful!! It is always clean. I just wish they would work out some sort of payment when it comes to the higher priced procedures!! I definitely recommend Companion Care! Read Less

We take our 3 cats and our dog to Dr. Downey and have had nothing but positive experiences over the last 2 years. He takes his time to check over our animals, addresses any concerns, and is friendly. We call with questions sometimes and the staff is always happy to answer them for us. We appreciate that they think our pets are as cute as we do! We have never felt that they were trying to up-sell or gouge us on costs, we are a young couple and that sort of thing makes a big difference to us! We have family that also uses Dr. Downey and recommended him to us for our own pets. Read Less

I have nothing but amazing things to say about the the staff at Companion Care. With a medical emergency to by beloved cat Taylor, I was able to bring him in within an hour. Unfortunately, our outcome was not positive but the compassion and emotions running through the staff as I made the most difficult decision of my life made me feel as if they were part of my family.Read Less

I have nothing but praise for this clinic. Everyone there is compassionate and great with my animals. Our Black Lab recently had a mass removed from her hind leg & Dr. Downey did such an amazing job that you can't even tell anything had been wrong. Coal Train is running, jumping and playing fetch now more than ever!! Not many people can say that their pet gets excited to go to the Vet but we sure can!! The staff is just as awesome as the vets are. We've been going to Companion Care since it has opened and we will never go anywhere else!! Read Less

Dr. Downey and his team are the best. They do everything they can to provide your furry friend the best possible medical care. The staff are all extremely friendly and you can tell how each and every one of them loves their job and animals. Wonderful Vet! I would not go anywhere else! Read Less

We have been bringing our "babies" there since they opened- simply the best. We recently had an emergency with one of our dogs while away, Dr. Downey was so caring by guiding us long distance, his insight ultimately saved our girl- we are most grateful! Read Less

I took our GWP dog to Dr M after he regurgitated a furry toy on 12/31/15. He had diarrhea and a loss of appetite. Over the next 7 weeks Dr M treated him as he kept losing wt. Finally an Internal Med vet diagnosed him with an obstruction, so Dr M operated and the dog died 4 days later at their hospital during the night. He died from ascites fluid and probable chest fluid due to his hypoproteinemia after the surgery. He probably would have lived if he had better post op care. He would have lived if a timely dx had been made earlier. This is what you get for 4000 dollars at this hospital. I spoke with Dr D about a settlement after such a miserable outcome for our dear friend, Mickey. But he never responded back, I guess I will have to sue for any justice. Lesson: do not take your dog here or your local vet for ER/urgent care. Go to specialists or ER. These vets are fine for maintenance and routine issues, but no serious unknowns. Read Less

First experience here was traumatizing - the female vet was incredibly aggressive while cleaning my dogs ears - my dog never makes a peep and while the vet was JAMMING a qtip down her ear canal she was crying and shaking like I've never seen before (and my poor girl had her leg amputated 5 years ago). More recently I had to deal with the male vet and he made my husband and I permanently decide to switch to another vet. Our other dog was acting weird, stumbling, seemed to have problems with his back right leg. The male vet said he thought it might be an embolism in his spine. After $1,000 worth of blood work, xrays and other lab work, he still wasn't sure what was wrong. He prescribed an anti inflammatory  and a form of morphine, said that he needs rest and he will get better with time and sent us on our way. Our dog got 10x worse from these meds. He nearly died one night 5 minutes after taking the morphine - eyes rolled back into his head, he went limp. He wasnt able to walk, had zero coordination, and no idea what was going on. After he stopped giving him these meds, he got much better, but was still acting strange. We decided to get a second opinion on his xrays and lab work - the vet we went to had a MUCH better bedside manner. They firstly saw that two of his vertebrae were closer together than they should be, which could have been causing him trouble (companion care made no mention of this based on the xrays they took). The second vet was able to more closely analyze his behaviour  and diagnosed him with a brain tumor. As devasting as this was, at least we had a diagnosis. They gave us a steroid as palliative treatment to make him more comfortable and gave us several options going forward.Our poor boy was not able to poop for several days, so I took him back to companion care (they are much closer to us than the second vet) to see if they could help him go. The vet who initially said it was an embolism did not ask how our dog had been, or how the medication worked for him, if he was worse, better etc. He actually seemed perturbed by the fact we took him to a different vet for a second opinion. He then felt his tummy and said he had nothing in his bowels and to just feed him canned pumpkin and sent me on my way and charged me $50 for a 3 minute, uncomfortable exam. Will never return here. Update: I wrote this review back in April after our dog passed away. I decided against posting it due to not wanting to hurt a local business. This week, the vet called my husband and left a voice mail regarding the one star review he left. He wanted to "discuss" the experience because the one star review has hurt his business. If you want insensitive, rough veterinarians, who only care about making a buck, companion care will meet your needs. Read Less

Outstanding facility !!! The docs, techs and whole staff take such wonderful care of our cat. They're all super friendly, they listen to our concerns and answer any questions we have about our pet's care and are very quick and accommodating when scheduling visits. Most importantly, they treat our pet as if he were their own. I highly recommend Companion Care. Read Less

We've been seeing Dr. Downey at Companion Care for about a year and it's been a good experience. Thankfully Shadow has been pretty healthy, so it's mostly for check-ups. They're open until 8am on a couple nights a week, which is great for me so I don't have to take off work. Dr. Downey is very sweet with Shadow and gives him snuggles when he first arrives. He went through vet school with a golden retriever, so he always jokes how he learned all he knows by practicing on a golden. He's very thorough with Shadow, explains everything to us, and answers our questions - no matter how many or how ridiculous. Shadow also gets a spritz of a nice smelling spray (we get to pick from five flavors) and a treat on his way out.When we first started going there, they took Shadow's photo for his file. I found out later that they use this photo to send a personalized postcard with Shadow's picture to remind me when he's next due for an appointment - a really nice touch. It's been a good experience for us and we'll keep going as long as we're in the area. Read Less

I had to put my animal down, and naturally devastated. This was my first time having to put an animal down and was a wreck when I got there. The doctor showed no compassion,just very matter of fact. If I get another animal, no way will I go here. The vet tech was nice,but I still won't go back there. Read Less

I am new to this area and had to find a Vet clinic. To my surprise I was able to find a wonderful vet by the name of Dr. Janna. She was very attentive to my pet but also to me. She was able to determine the problem and offered me a few types of treatment.Dr Janna prepared me and Booze for the inevitable. She allowed me to be present and hold her so she would be warm and with me. I was not rushed.SHE IS A FABULOUS VET AND I WILL DEFINITELY BE BACK WITH MY OTHER PETS TO SEE HER.Remember folks.....the way the vet staff, from the front all the way to the vet should make you feel comfortable and welcomed. If the clinic is dirty even..............TURN YOURSELF AROUND AND WALK BACK OUT THE DOOR!COMPANION ANIMAL CARE CENTER IS THE BEST!! Read Less