Words can not express my gratitude for this hospital and Dr. Mott for her professional yet personal attention to our baby girl in her time of need. Even with all the pain that came with that day and choice that had to be met. They gave us such a wonderful last moment with her on earth. We have never been to your facility before but after being turned down by our own veterinarian you gave us the experience that was worth every minute. Thank you for taking care of our Chloe as if she was one of your own. Sincerely Rebecca and James Junn Read Less

Staff and vets are passionate about caring for pets. And .....what’s more, they genuinely care about the owners. Compassionate and caring all the way around. It doesn’t get any better than this when it comes to veterinary services. Read Less

I brought my dog Pickles in December of 2017 for a second opinion because Companion care vet said he may heal at home instead of surgery, but surgery could be the likely outcome. Pickles was not getting any better at home after being on a joint supplement prescribe by companion care. Companion care also wants the money all at once. At Wheatfield animal hospital with Dr. Harper, gave me the option of a Care credit plan of which you can make payments. This made it easier on my pocket book and I had the surgery done with Dr. Harper, who also stated that Pickles was in a lot of pain and prescribe pain medicine for him. My dog started to feel better, and when the staples were removed after surgery, he started to put weight on his leg. Soon after he was walking a little more and trusting to use his leg more and more. I am so happy that I decided to go with Wheatfield animal hospital and Dr. Harper when I did and not wait any longer for surgery as my dog may not have done as well as he has. He is walking , running, and doing all the things he did before he tore the ligament in his knee. Dr. Harper did a wonderful job with the surgery and was worth every penny so my Pickles could walk and use his hind leg again. Thank you Dr. Harper! Read Less

I had left a rather frigid review after we took our dog here for a UTI. I didn't think twice about going to this office again, despite how much more expensive this office is compared to others in the area. I soon realized, however, that there is a reason I chose to take my pets there when they were ill. This is by far the most thorough, compassionate animal hospital in Western NY. I was going to take my cat to another vet that I had used for her check ups, but they were rude to me on the phone so I called this office. I had taken her there before, for an emergency appointment when she had a UTI. I knew that she would have better care when she was ill there than she would have at the other place. Despite the fact that my baby had not gotten her regular care at this office, the entire staff treated us as though they had known us for years. Within minutes, I had an exact diagnosis and was able to make a decision at that visit to give her peace. Today, I picked up my baby's ashes and found the most wonderful card signed by all the members of the staff with so much love that it made me weep again. Thank you. Read Less

I take both my Dogs here. They are a knowledgeable staff. What I like most about this office is that they take care of you on time. You don't have to sit and wait. Being punctual goes along way. The receptionists are always friendly and accommodating. Read Less

What a wonderful place to bring an animal. I brought my dog Bailey there for over the past year for various needs.....staff and Dr. Mott were always so extremely caring, as well as informative. Yes going to the vet is expensive, but that is the price we pay for our pets, to keep them alive, and well, and happy. We had to put Bailey down recently and they could not have handled it better. Exemplary beyond words. They showed the utmost compassion, kindness, and love, not just to our dog, but to us as well, exceeded our expectations. So caring and so loving at her last moments, truly surpassed anything I've ever experienced before. I cannot say enough kind words to describe how much I love this place, and Dr. Mott!! Thank you. Read Less

They change Veterinarians like people change underwear. Took my cat  there for 10 years, then I get a puppy. Took 3 month old pup to get nails clipped, 3 people pounced on him, one putting him (3month old) in a headlock and the other 2 started to grab when I yelled get the hell off my puppy and left. The loser Vet (Paul) called to tell me that's how they handle problem difficult dogs, I replied he is a 3 month old puppy and you are an idiot. His reply is he has been a Vet since he was born, how stupid does that sound!these Vets need to start caring about the pet and not their damn WALLET. My pup now 8 months is still traumatized and has to be sedated to get nails clipped, Dr. PAUL is not a real Vet in my opinion!!! Read Less

I thought I would never trust another vet with my dog but now not so sure. The front desk staff was wonderful, as usual. The vet didn't seem very caring. My dog appeared to have a sprain. She wanted to treat with acupuncture, xrays while under anesthesia, IV fluids, blood work...for a total of $1800. I instead decided to try medication-muscle relaxant & anti-inflammatory for $100. If that wouldn't have helped I would have opted for more aggressive treatment. Thankfully my dog was back to his old self within the week. Why perform such aggressive treatment without trying the obvious first?! Never even received a follow up call to see how he responded. I may have to re-think my vet options. Read Less

The folks at Weatfield Animal Hospital are truly not carers of animals as evidenced by the young man that was told to leave earlier today because he didn't have $60 with him as he rushed his dog in because he was bleeding heavily from the rectum. Despite offering to come back later with the cash or to have a relative pay for the consultation by phone, Wheatfield Animal Hospital told him they weren't interested and would not help and asked the young man to leave. No signs of compassion or caring whatsoever. I have brought our cats and dog here several times after switching from Pinewoods Animal Hospital after our vet left the practice, and didn't realize how heartless they were here until I saw this incident. Needless to say I'll not be bringing any of our animals here again in the future. Wheatfield Animal Hospital should be ashamed of themselves, and they should be alert to who's watching and listening to how they treat people that come into their facility. Read Less

The folks at Weatfield Animal Hospital are truly not carers of animals as evidenced by the young man that was told to leave earlier today because he didn't have $60 with him as he rushed his dog in because he was bleeding heavily from the rectum. Despite offering to come back later with the cash or to have a relative pay for the consultation by phone, Wheatfield Animal Hospital told him they weren't interested and would not help and asked the young man to leave. No signs of compassion or caring whatsoever. I have brought our cats and dog here several times after switching from Pinewoods Animal Hospital after our vet left the practice, and didn't realize how heartless they were here until I saw this incident. Needless to say I'll not be bringing any of our animals here again in the future. Wheatfield Animal Hospital should be ashamed of themselves, and they should be alert to who's watching and listening to how they treat people that come into their facility. Read Less

Dr H. Is the best vet I could ask for. He is great with both of my south Africa boerboels. He's always welcoming and the staff is amazing. Love them all. Thank you for everything you guys have done for my boys. Read Less

I have been taking my Bailey girl here for 6 years now and my golden Tasha before that when we had to put Tasha down they were so caring and now with Bailey there are doing such a terrific job with her everyone that works there is sooo caring Thank You so much Read Less

I've been brining my 2 dogs here for years and we've always received top notch service from the moment we walk in to the time we leave. The doctors and staff truly care and make you feel very comfortable and confident that the right treatment is going administered. The cost is very reasonable. Also the groomer, Pam, is wonderful! Both my dogs need regular grooming and they just love her. She is so very talented! Read Less

Dr Harper is one of the most caring and compassionate vets I've ever met. You can tell him and all of the rest of the staff truly are animal lovers and care about you and your critters. I highly recommend this vet to anyone who has their pets best interests at heart. Read Less

Our family has been coming to WAF for over 11 years. We have 3 dogs and 2 cats. We recently had to say goodbye to our Nala who was over 16 years old and I cannot express enough how loving and caring everyone at the office was to our Nala and also my daughter and I. We obviously did not know what the outcome was going to be when we came in that evening (even though we knew our little lion had been sick for some time now) Making the decision to let Nala go in peace and not be in pain anymore was the hardest decision my daughter and I had to do but we knew it was the best for Nala and the WAF staff made this transition the most comfortable that they could possibly make for somebody in this horrible situation. Nala is no longer suffering and he lived a long life! Thank you WAF for all your years of excellent service but especially for taking care of Nala and us when we REALLY needed it most! We received your card and paw print clay remembrance plaques of Nala today and I cannot again say how wonderful you are! Thank you for being so caring and thinking of the "little things". We will miss our little lion!<3 Bridget Gilewski & Brianna HasfurterRead Less

We took our 15 year old cat here who had some issues with his back leg. Dr Paul was so thorough even though my cat did not cooperate. He spent 2 hours with us discussing possible treatments. I can't say enough kind things about our visit and the staff. Hopefully my cat is on the road to recovery. Read Less

They care about your pet as if it was their own. Somehow, they know every pet by name, which makes you not feel like a lunatic when you call up and make an appointment for your dog by first name only. It's easy to get an appointment, even around work hours.Read Less

We had to bring our 17 year old dog, Rockwell, in due to increasing, failing health. We had never been here before, I found them on an emergency basis. From the moment we walked in the staff was friendly and caring. Robin, is the first person you'll see and she is wonderful! Dr. Harper was thorough and caring while checking our old guy out. With tears in HIS eyes he gave us several options. I had to make the tough call that it was time. They gave us as much time as we needed to say goodbye. A week later I went in to pick my boys cremains up and found a wonderful plaque with Rockwell's pawprint along with it. I cannot give a high enough recommendation. These are good people who know our pets transcend business. Read Less

We had to bring our 17 year old dog, Rockwell, in due to increasing, failing health. We had never been here before, I found them on an emergency basis. From the moment we walked in the staff was friendly and caring. Robin, is the first person you'll see and she is wonderful! Dr. Harper was thorough and caring while checking our old guy out. With tears in HIS eyes he gave us several options. I had to make the tough call that it was time. They gave us as much time as we needed to say goodbye. A week later I went in to pick my boys cremains up and found a wonderful plaque with Rockwell's pawprint along with it. I cannot give a high enough recommendation. These are good people who know our pets transcend business. Read Less

We had to bring our 17 year old dog, Rockwell, in due to increasing, failing health. We had never been here before, I found them on an emergency basis. From the moment we walked in the staff was friendly and caring. Robin, is the first person you'll see and she is wonderful! Dr. Harper was thorough and caring while checking our old guy out. With tears in HIS eyes he gave us several options. I had to make the tough call that it was time. They gave us as much time as we needed to say goodbye. A week later I went in to pick my boys cremains up and found a wonderful plaque with Rockwell's pawprint along with it. I cannot give a high enough recommendation. These are good people who know our pets transcend business. Read Less

We had to take our sweet Daphne in because her front leg swelled up (huge). We thought she may have broken it but after x-rays and a few attempts to get her back up and running it was determined she had cancer and it was a rapid form. Dr. Paul and all the awesome staff were very helpful, sweet, kind, loving and supportive to us and our beloved girl. We made the choice for her to be put down and not suffer any longer. Dr. Paul was so sweet he cried right along with my husband. A few days later we received a HANDWRITTEN card from Dr. Paul and a beautiful ceramic paw print of Daphne! We will treasure it forever. Great customer service, honest, passionate and accommodating animal hospital! We are forever grateful to them! Read Less

We recently took our very skedish cat Buddy in here for the first time and I can't say enough good things about the service we received. Dr Harper and all the staff here are truly dedicated animal lovers. Read Less

I remember Wheatfield Animal Hospital,In the early 1990's. My ex husband and I had a cat named Rebel. I never saw Rebel grow into his old age. 11 years ago My Aunt from Clarence New York passed away and the one promise I made to my aunt was I would take her cat!!! Remembering from the past excellent care for Rebel at Wheatfield. I took my Aunts / mine (was14 year old) cat Boots there also. For the last 11 years up to Boots Euthanasia in August 2016. I had the best medical team, They always called me a few days after a sick visit. or hospitalized to see how he was doing and if there was anything they could do for me. "If there is anything we can do just call us we are here!!!" Excellent care 100%, Groomer Yes I had Boots at the all day four to six hours W.A.H. spa for regular fur cuts!!! (Lion fur cut style) He had Very Long Hair Fur,!! (FUR/HAIR BALLS YUCK) One of the main reasons I love Wheatfield Animal Hospital is their Boarding care when I traveled. I never had to worry about Boots welfare and safety. He was in the best of hands and care when I was absent on a out of state vacation. They were and still are majorly supporting me after Boots death!! They were/ are kind friendly, highly knowledgeable.,,lovable and compassion towards Boots and his master/owner me. This is why Wheatfield Animal Hospital has received a 5 star Review and rating from me!!! Wheatfield Animal Hospital was Boots second home & family and mine as well!! If or when I decided to adopted another cat or kitten.I will surely go back to Wheatfield Animal Hospital!!!Read Less

We had to take our dog here fr an emergency visit. Our regular vet couldn't get us in. It turns out our fur baby had a cancerous mass an it had spread. We unfortunately had to put our dog to sleep. The staff at Wheatfield Animal Hospital was very nice to my family during this tough time. When we are ready to get another dog, we are definitely going to switch Veterinarian's. We want to give everyone a Wheatfield Animal Hospital a huge heart felt Thanks for all you did for our Taz. Read Less

I just want to say something about Wheatfield Animal Hospital. They were so great to my family's aging cat who passed away late last year. Since then I returned to their practice with a new kitten (with no kitten experience at all) and they have been nothing but amazing to my little girl and I! I have called multiple times with questions, which they have answered on the spot each time. Also, I had a rather unsettling question about her, and they let me take her in ASAP and helped get the situation resolved quickly, all while being courteous and warm to my pet. Today I received a welcome card from them, not a huge gesture, but a gesture enough to reiterate how much they care. I want to show my happiness and reassurance I have that Wheatfield Animal Hospital has my kitten's back and mine! Thank you guys so much! Read Less

I had taken my cat here a few times and wasn't thrilled but they had decent reviews and it was a semi convenient location for us so I tried to stick thru. BIG mistake! My husband and I were just getting ready to leave for an overseas trip when we noticed something extremely abnormal about Kiwi. I started stressing right away because we couldn't miss this flight but I needed to make sure my girl was taken care of. I called my mom right away on our way to the airport and gave her all the info to get Kiwi to her vet. Long story short, the Dr claimed it was just her anal glands that needed to be cleaned. I was hesitant about this but tried to stay optimistic til we got back home. So as soon as we got back and I saw that the same thing was STILL wrong with her, we took her to a 24 hour clinic in southern Erie county. Turns out she was impacted and had to remain this way for at least 10 days because the Dr at Wheatfield Animal Hospital didn't know!!! Horrible experience. I now know after everything we dealt with with Kiwi after this, that impactions are very easy to identify and shame on the Dr that couldn't recognize this. We will never recommend this office to anyone. Stay away!!Read Less

I brought my cat Midnight to this vet only because I felt he needed an urgent appt as he wasn't feeling well and my regular vet couldn't get me in for a week. Wheatfield took him that day at my convenience, well Midnight was real sick and we had many visits and tests and X-rays, and I have never seen a more accommodating, compassionate group in all my years of caring for animals. I will be moving my other cat over to this practice. Read Less

I called for an appointment, as a new customer, for my aged cat suffering from weight loss and other G.I. symptoms. They asked me to come in within 2 hours. The staff  was kind and comforting; the doctor was thorough in his exam and explained in easy terms what the situation was. What I appreciated most was that they shared the fees for tests (i.e., blood work, etc.) before performing any procedures and fully explained the reasons for suggesting the work. Sometime later, I had to return to have my beloved cat put down because of her failing health. Again, I received a same day appointment. The staff was extremely considerate and understanding. It was a very difficult experience that they helped my cat as well as me get through as gently as possible. A few weeks later, I received a sympathy card signed with personal messages from the doctor and entire staff along with a touching plaster imprint of my cat's paw decorated and be-ribboned. Such a touching gesture which I cherish. I HIGHLY recommend them...if you consider your pet a family member, this is your place! They all truly love animals and offer professional, high quality pet care at competitive rates. Read Less

The doctors and staff at Wheatfield Animal Hospital are amazing!  It is evident that they truly care about my pet's health and well-being through everything they do!  I have a crabby diabetic cat who recently had a dental and teeth pulled out.  I know my cat can be nasty but the staff really seems to love her! Their prices are in line with most of the area vets and they offer boarding and grooming as well!  Convenient  hours and location.  The doctors are young but extremely capable and they seem willing to do the research necessary, if needed . They also offer laser for treatments and surgeries.  Like,  if you're having Your Dog spayed,  the laser cuts the skin better and I was told the dog heals faster with less complications. They also have a groomer that comes highly recommended and she can do dogs that other groomers refuse to take.  My dogs leave there clean, happy and looking beautiful!  In fact,  they drag me in the door so they can visit and get treats and love!  I highly recommend this place! Read Less

I want to thank Doctor Ashley Saffire for being so gentle with my Oscar. He was a beautiful little Basset Hound that was diagnosed with terminal cancer. All we were able to do was make him comfortable. He lasted another 5 months and when the time came for Dr. Saffire to help our baby over the Rainbow Bridge, she took my father and Oscar to the park across the street from the office she was previously working at in Lewiston, and sat them down underneath a tree. My father held Oscar is his arms and said a prayer while Oscar was sedated. When my father was ready, Dr Saffire let our little guy rest in peace. The way it was done was so compassionate and so beautiful that I will never forget it. If anyone was to choose a vet in the WNY area I would highly recommend Wheatfield Animal Hospital. When Doctor Saffire moved there we followed. My other dog Charlie was diagnosed with arthritis 3 days after Oscar passed. We feared the worst as he is getting up there in age and he was unable to walk. Dr Saffire performed surgery on one of his knees. Though he is in pain from the surgery, he is moving around better than he has in months. More importantly he is much happier. For a while we thought he would just waste away because his buddy was gone and not being able to run after his ball as he always loves to do. Now he is able to put weigh on that knee and go for walks. Any dog owner can relate that our animals are our family. We love them and want the best for them. Thank you Dr. Saffire you are an angel. Read Less

I want to thank Doctor Ashley Saffire for being so gentle with my Oscar. He was a beautiful little Basset Hound that was diagnosed with terminal cancer. All we were able to do was make him comfortable. He lasted another 5 months and when the time came for Dr. Saffire to help our baby over the Rainbow Bridge, she took my father and Oscar to the park across the street from the office she was previously working at in Lewiston, and sat them down underneath a tree. My father held Oscar is his arms and said a prayer while Oscar was sedated. When my father was ready, Dr Saffire let our little guy rest in peace. The way it was done was so compassionate and so beautiful that I will never forget it. If anyone was to choose a vet in the WNY area I would highly recommend Wheatfield Animal Hospital. When Doctor Saffire moved there we followed. My other dog Charlie was diagnosed with arthritis 3 days after Oscar passed. We feared the worst as he is getting up there in age and he was unable to walk. Dr Saffire performed surgery on one of his knees. Though he is in pain from the surgery, he is moving around better than he has in months. More importantly he is much happier. For a while we thought he would just waste away because his buddy was gone and not being able to run after his ball as he always loves to do. Now he is able to put weigh on that knee and go for walks. Any dog owner can relate that our animals are our family. We love them and want the best for them. Thank you Dr. Saffire you are an angel. Read Less

been their 2 times already & still have no idea whats wrong with my pet!!! They are not caring but want that money!! NO satisfaction whatever!!!! Was caring when Dr brown worked there but now its all about the dollar & they have no idea whats wrong with my pet!!! went from ambutation of toe to hangnail??? never ever again!!! word of mouth is the best resources!! ty Read Less

My experiences with WAH have been excellent. I am surprised to hear that people have found them less than compassionate. My cat was diagnosed with chronic kidney failure, and as he declined we made the very difficult decision to let him go. Any time we visited the office, all the staff were friendly and very sympathetic. At first I wasn't sure about Dr. Brown -- he seemed a little wooden at first -- but he turned out to be so, so wonderful. He couldn't have been more patient and caring during the procedure. I opted to stay with my cat and of course was very emotional. He made me feel comfortable and handled my cat gently and carefully. What really sealed it for me was the long, handwritten sympathy note I received from him, as well as an obviously handcrafted clay memorial plaque for my cat that included his paw print and a clipping of his fur attached. I recommend WAH to anyone who cares about their animals and wants excellent, compassionate care. Dr. Brown and the whole staff are obviously animal lovers and love what they do. Read Less