Abbott Road Animal Hospital
Orchard Park, New York
Reviews
Laurel Isaacs
13 Jun 2018
REPORT
Very good veterinarian. Take excellent care of your animals
Lori Flynn
7 Jun 2018
REPORT
Very professional and curtious service. Veterinarian is thorough and knowledgeable. Prices are fair and reasonable and location is just 5 minutes from thruway.
Shaun Kz
14 Mar 2018
REPORT
I didn’t have a bad experience with the people working there or the facility whatsoever. Only thing was, that after 3 visits somehow my dog was misdiagnosed with a somewhat “common” issue for what did...
I didn’t have a bad experience with the people working there or the facility whatsoever. Only thing was, that after 3 visits somehow my dog was misdiagnosed with a somewhat “common” issue for what did end up happening.
It was somewhat of an emergency and I stumbled across Abbott Road Animal Hospital, after another that I had called was closed for the day. They were able to get me and my 6 year old dog in the same day which was very nice. He had been lethargic for a couple days, bounced back and I suddenly noticed blood in his urine. After a physical, then blood work he was diagnosed with a rare “parasitic blood disease” and was put on antibiotics as well as steroids.
It seemed to be working as he was his normal self after a day or so. Fast forward 3 visits later and blood work/urine samples each time. But once we started to ween off the steroids he was immediately sick and on his death bed once again. I was told to have an internest look at him or increase the steroids once more.
I ended up going the very same day I was told that, to a vet that my family has always used in Bennington. Within 2 minutes of his physical, she noticed that his spleen was enlarged. He went into surgery the following day and had the entire thing removed.
He is 100% himself if not more as of today, with no cancer that they could see in the tests that were ran on samples of his spleen.
This vet is probably good if you bring your animals in from day 1, but not so much in emergency situations. Let alone a normal physical as I had Xrays at the new vet I went to and showed that the mass on my dogs spleen was “tennis ball sized”..
Not sure how that was missed after 3-4 visits by a normal physical as they feel his abdomen, or if they didn’t want to tell me that was the case?
Nevertheless, it says “animal hospital” in the name.. But this place seems more of a yearly, quarterly checkup kind of place not so much a hospital.
Joshua Wager
19 Sep 2017
REPORT
Always great staff! They care about our family, 2 and 4 legs!
Kim Pachetti
13 Sep 2017
REPORT
Have been going here for years. Great Vets and Vet Techs. Plenty of evening and Saturday hours, to accommodate everyone.
Peggy Ross
11 Aug 2017
REPORT
Is there a friendly and clean all the people behind the desk a very friendly you come to the door is why you are coming in with your pet to greet you the veterinarian is very friendly and pet friendly...
Is there a friendly and clean all the people behind the desk a very friendly you come to the door is why you are coming in with your pet to greet you the veterinarian is very friendly and pet friendly very knowledgeable hello okay kind with you and your pet as you tell what is going on with your pet and also your pet will get an excellent examination all shots and everything that you pet needs to keep up on will be done pin no worries about any surgeries that your dog or animal would need for they are taking care of as though they were there only animals and with respect my own dog goes there he is a shepherd mix we are taking excellent care of him.
Amy Utzig
4 Mar 2017
REPORT
Kind, intelligent and well educated considerate, attentive staff
Kathie Mann
8 Feb 2017
REPORT
They have given excellent care to our dog Brody. Very caring staff!
Clint James
4 Feb 2017
REPORT
Stopped going here 2 or 3 years ago. Went in with my 5 year old dog because she has a bump on her leg. They told me it would go away. Went to get a 2nd opinion and they told me it was a tumor. In the ...
Stopped going here 2 or 3 years ago. Went in with my 5 year old dog because she has a bump on her leg. They told me it would go away. Went to get a 2nd opinion and they told me it was a tumor. In the end we had to get my dogs leg amputated. The tumor was removed doing that, but she got a different kind of cancer and eventually had to be put down. Hardest thing I've had to do. She was only 5.
Matthew Inglut
5 Jan 2017
REPORT
my shih tzu had a ruptured anal gland that was getting infected fast. no other vets would take me with what little time I had, due to his infection, and what little money I had. I called abbott rd ani...
my shih tzu had a ruptured anal gland that was getting infected fast. no other vets would take me with what little time I had, due to his infection, and what little money I had. I called abbott rd animal hospital and they had me come in almost immediately. Had I waited for another vet to give me an appointment, my dog could have gotten seriously infected. they put him on antibiotics and pain meds. I only had very little money at the time of the visit and they even offered to call walmart to see if they had cheaper prices on the meds my dog needed. so compassionate and caring. thank you so much ! I would recommend abbott road animal hospital to everyone. the workers are great, and the doctor was so kind.
Donna Franco
31 Dec 2016
REPORT
The staff are truly caring. They want what is best for you and your pet but at the same time have great respect for financial limitations in providing extra care. I thought my Maggie was near her en...
The staff are truly caring. They want what is best for you and your pet but at the same time have great respect for financial limitations in providing extra care. I thought my Maggie was near her end but they worked with me and she is herself again. Thank you!!
Denis Coakley
28 Dec 2016
REPORT
The team at Abbott Road Animal Hospital was fantastic to Tipp Tipp. From the moment we arrived as a new patient, Kristen welcomed us and made Tipp Tipp feel at ease. Both she and Jenn treated him li...
The team at Abbott Road Animal Hospital was fantastic to Tipp Tipp. From the moment we arrived as a new patient, Kristen welcomed us and made Tipp Tipp feel at ease. Both she and Jenn treated him like he was their own, with genuine compassion and warmth. Dr. Galluch used cream cheese to distract him while he got a shot. Jimmy and Jenn were so gentle and terrific with him. I highly recommend them, and thank them. God bless them always as they continue their work of love and compassion.
Julie Schumacher
20 Jun 2016
REPORT
They are always there to answer questions. They also know when they are not able to handle an issue with your pet and will give referrals to the proper specialist/clinic. My little guy is always tr...
They are always there to answer questions. They also know when they are not able to handle an issue with your pet and will give referrals to the proper specialist/clinic. My little guy is always treated like a rock star when he goes to the vet.
Kim Cornell
4 Mar 2016
REPORT
Caring compassionate care for pets and their owners
Rrr Bee
28 Dec 2015
REPORT
This place is pretty bad. The founder of this place ran a completely legit and compassionate business but the current owners are all about the money and the up-sell.
That would be fine if they were go...
This place is pretty bad. The founder of this place ran a completely legit and compassionate business but the current owners are all about the money and the up-sell.
That would be fine if they were good... but they aren't.
If you love and value your pet - find another vet...
Gary Lubstorf
7 May 2013
REPORT
Arrived for my cat's scheduled appt and we were greeted immediately by the friendly office staff. The appt. went better than I thought it might as far as the outcome as naturally one is always thinkin...
Arrived for my cat's scheduled appt and we were greeted immediately by the friendly office staff. The appt. went better than I thought it might as far as the outcome as naturally one is always thinking the worst case scenario, but after a thorough exam by Dr. Petrilla and a laser wound treatment we were good to go with a followup exam to be scheduled in a couple of weeks....
#114988
Laura M
16 Jan 2013
REPORT
My animals have always gotten excellent treatment by a very caring staff. I have been a client since 1993 when we got our first family dog, a chocolate Labrador. He loved to go to the office. He had t...
My animals have always gotten excellent treatment by a very caring staff. I have been a client since 1993 when we got our first family dog, a chocolate Labrador. He loved to go to the office. He had to be put down due to a medical issue at the age of 14 and died peacefully surrounded by his family and Dr. Galluch who had tears in her eyes. All of the staff was very compassionate to our situation. I now have two dogs who are happy for a trip to the office even when they have had procedures done. I have had many issues with my pets and am not one to jump and do something just because it is suggested. I like to be informed so I know I am making the right decision. All of the vets have taken the time to answer my questions and go over everything with me.. They always follow up with a phone call if I had been in with a problem. I'm very happy with the service.
A Google User
6 Apr 2012
REPORT
Staff is incredibly friendly, but over-priced and lots of testing ordered for issues that were non-existent! Location was my main reason for continually returning.
Jessica B.
23 Feb 2012
REPORT
Julie C. you're clearly grieving over the loss of your animal and there is no reason to lash out at this animal hospital. I had a chocolate lab that I brought in with a tumor on her foot. The staff ...
Julie C. you're clearly grieving over the loss of your animal and there is no reason to lash out at this animal hospital. I had a chocolate lab that I brought in with a tumor on her foot. The staff was extremely accomodating and patient with my dog. Dr. lesch confirmed that it was cancerous but never once pushed me to do anything that I didn't want to do. After a couple of months of being on a heavy steriod my dog lost her battle. The professionalism that this vet's office has is outstanding. I never felt pressured to do anything that I didn't want to do and I was also told the truth, no sugarcoating. All in all this place is great the prices are reasonable and they even have a stock pile of unused medicine for people that can't afford to purchase them for their animals. I feel like they are truly out to help anyone that needs it and in the event that I ever get another pet I will be sure to bring them to this vet, that are fantastic!
Julie C.
20 Nov 2011
REPORT
The only reason I am giving this place two stars is because of their prices. The service is good..sometimes they oversell when they know procedures won't work in a situation that is dire. I've falle...
The only reason I am giving this place two stars is because of their prices. The service is good..sometimes they oversell when they know procedures won't work in a situation that is dire. I've fallen for a few of these hardsells.I brought in a Basset hound that was only five years old. He lost the use of his hind legs almost overnight. They told me this occurs in small legged dogs - Bassets, Corgis, etc. - and that the prognosis was good if I did one of two things. Send him to Cornell to have experimental surgery at a cost of THOUSANDS with no guarantee of the outcome or let them do some drug therapy and send him home with me to do physical therapy. Again, no guarantees. I opted for the latter. And I watched him slowly lose his self pride as he lost control of his bowels and bladder. The PT didn't work. After a few days I called to set up an appointment for euthanasia.That is the overselling part. I do take my Sphynx cats here and they brush up before I come in. The staff is cool. Prices are high and they push for sonograms and stuff that is not done around here so you are looking at major dollars.It' s not a bad place just be prepared for a selling frenzy.
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Please call
(716) 648-1340
Business Hours
Monday
Mon
08:00AM-14:00PM
Tuesday
Tue
08:00AM-14:00PM
Wednesday
Wed
08:00AM-14:00PM
Thursday
Thu
08:00AM-20:00PM
Friday
Fri
08:00AM-17:00PM
Saturday
Sat
08:00AM-14:00PM
Popular Hours
6a
12p
6p
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Abbott Road Animal Hospital
Orchard Park, New York
Business Hours
Monday
08:00AM-14:00PM
Tuesday
08:00AM-14:00PM
Wednesday
08:00AM-14:00PM
Thursday
08:00AM-20:00PM
Friday
08:00AM-17:00PM
Saturday
08:00AM-14:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Laurel Isaacs
13 Jun 2018
Very good veterinarian. Take excellent care of your animals
Lori Flynn
7 Jun 2018
Very professional and curtious service. Veterinarian is thorough and knowledgeable. Prices are fair and reasonable and location is just 5 minutes from thruway.
Shaun Kz
14 Mar 2018
I didn’t have a bad experience with the people working there or the facility whatsoever. Only thing was, that after 3 visits somehow my dog was misdiagnosed with a somewhat “common” issue for what did...
I didn’t have a bad experience with the people working there or the facility whatsoever. Only thing was, that after 3 visits somehow my dog was misdiagnosed with a somewhat “common” issue for what did end up happening.
It was somewhat of an emergency and I stumbled across Abbott Road Animal Hospital, after another that I had called was closed for the day. They were able to get me and my 6 year old dog in the same day which was very nice. He had been lethargic for a couple days, bounced back and I suddenly noticed blood in his urine. After a physical, then blood work he was diagnosed with a rare “parasitic blood disease” and was put on antibiotics as well as steroids.
It seemed to be working as he was his normal self after a day or so. Fast forward 3 visits later and blood work/urine samples each time. But once we started to ween off the steroids he was immediately sick and on his death bed once again. I was told to have an internest look at him or increase the steroids once more.
I ended up going the very same day I was told that, to a vet that my family has always used in Bennington. Within 2 minutes of his physical, she noticed that his spleen was enlarged. He went into surgery the following day and had the entire thing removed.
He is 100% himself if not more as of today, with no cancer that they could see in the tests that were ran on samples of his spleen.
This vet is probably good if you bring your animals in from day 1, but not so much in emergency situations. Let alone a normal physical as I had Xrays at the new vet I went to and showed that the mass on my dogs spleen was “tennis ball sized”..
Not sure how that was missed after 3-4 visits by a normal physical as they feel his abdomen, or if they didn’t want to tell me that was the case?
Nevertheless, it says “animal hospital” in the name.. But this place seems more of a yearly, quarterly checkup kind of place not so much a hospital.
Joshua Wager
19 Sep 2017
Always great staff! They care about our family, 2 and 4 legs!
Kim Pachetti
13 Sep 2017
Have been going here for years. Great Vets and Vet Techs. Plenty of evening and Saturday hours, to accommodate everyone.
Peggy Ross
11 Aug 2017
Is there a friendly and clean all the people behind the desk a very friendly you come to the door is why you are coming in with your pet to greet you the veterinarian is very friendly and pet friendly...
Is there a friendly and clean all the people behind the desk a very friendly you come to the door is why you are coming in with your pet to greet you the veterinarian is very friendly and pet friendly very knowledgeable hello okay kind with you and your pet as you tell what is going on with your pet and also your pet will get an excellent examination all shots and everything that you pet needs to keep up on will be done pin no worries about any surgeries that your dog or animal would need for they are taking care of as though they were there only animals and with respect my own dog goes there he is a shepherd mix we are taking excellent care of him.
Amy Utzig
4 Mar 2017
Kind, intelligent and well educated considerate, attentive staff
Kathie Mann
8 Feb 2017
They have given excellent care to our dog Brody. Very caring staff!
Clint James
4 Feb 2017
Stopped going here 2 or 3 years ago. Went in with my 5 year old dog because she has a bump on her leg. They told me it would go away. Went to get a 2nd opinion and they told me it was a tumor. In the ...
Stopped going here 2 or 3 years ago. Went in with my 5 year old dog because she has a bump on her leg. They told me it would go away. Went to get a 2nd opinion and they told me it was a tumor. In the end we had to get my dogs leg amputated. The tumor was removed doing that, but she got a different kind of cancer and eventually had to be put down. Hardest thing I've had to do. She was only 5.
Matthew Inglut
5 Jan 2017
my shih tzu had a ruptured anal gland that was getting infected fast. no other vets would take me with what little time I had, due to his infection, and what little money I had. I called abbott rd ani...
my shih tzu had a ruptured anal gland that was getting infected fast. no other vets would take me with what little time I had, due to his infection, and what little money I had. I called abbott rd animal hospital and they had me come in almost immediately. Had I waited for another vet to give me an appointment, my dog could have gotten seriously infected. they put him on antibiotics and pain meds. I only had very little money at the time of the visit and they even offered to call walmart to see if they had cheaper prices on the meds my dog needed. so compassionate and caring. thank you so much ! I would recommend abbott road animal hospital to everyone. the workers are great, and the doctor was so kind.
Donna Franco
31 Dec 2016
The staff are truly caring. They want what is best for you and your pet but at the same time have great respect for financial limitations in providing extra care. I thought my Maggie was near her en...
The staff are truly caring. They want what is best for you and your pet but at the same time have great respect for financial limitations in providing extra care. I thought my Maggie was near her end but they worked with me and she is herself again. Thank you!!
Denis Coakley
28 Dec 2016
The team at Abbott Road Animal Hospital was fantastic to Tipp Tipp. From the moment we arrived as a new patient, Kristen welcomed us and made Tipp Tipp feel at ease. Both she and Jenn treated him li...
The team at Abbott Road Animal Hospital was fantastic to Tipp Tipp. From the moment we arrived as a new patient, Kristen welcomed us and made Tipp Tipp feel at ease. Both she and Jenn treated him like he was their own, with genuine compassion and warmth. Dr. Galluch used cream cheese to distract him while he got a shot. Jimmy and Jenn were so gentle and terrific with him. I highly recommend them, and thank them. God bless them always as they continue their work of love and compassion.
Julie Schumacher
20 Jun 2016
They are always there to answer questions. They also know when they are not able to handle an issue with your pet and will give referrals to the proper specialist/clinic. My little guy is always tr...
They are always there to answer questions. They also know when they are not able to handle an issue with your pet and will give referrals to the proper specialist/clinic. My little guy is always treated like a rock star when he goes to the vet.
Kim Cornell
4 Mar 2016
Caring compassionate care for pets and their owners
Rrr Bee
28 Dec 2015
This place is pretty bad. The founder of this place ran a completely legit and compassionate business but the current owners are all about the money and the up-sell.
That would be fine if they were go...
This place is pretty bad. The founder of this place ran a completely legit and compassionate business but the current owners are all about the money and the up-sell.
That would be fine if they were good... but they aren't.
If you love and value your pet - find another vet...
Gary Lubstorf
7 May 2013
Arrived for my cat's scheduled appt and we were greeted immediately by the friendly office staff. The appt. went better than I thought it might as far as the outcome as naturally one is always thinkin...
Arrived for my cat's scheduled appt and we were greeted immediately by the friendly office staff. The appt. went better than I thought it might as far as the outcome as naturally one is always thinking the worst case scenario, but after a thorough exam by Dr. Petrilla and a laser wound treatment we were good to go with a followup exam to be scheduled in a couple of weeks....
#114988
Laura M
16 Jan 2013
My animals have always gotten excellent treatment by a very caring staff. I have been a client since 1993 when we got our first family dog, a chocolate Labrador. He loved to go to the office. He had t...
My animals have always gotten excellent treatment by a very caring staff. I have been a client since 1993 when we got our first family dog, a chocolate Labrador. He loved to go to the office. He had to be put down due to a medical issue at the age of 14 and died peacefully surrounded by his family and Dr. Galluch who had tears in her eyes. All of the staff was very compassionate to our situation. I now have two dogs who are happy for a trip to the office even when they have had procedures done. I have had many issues with my pets and am not one to jump and do something just because it is suggested. I like to be informed so I know I am making the right decision. All of the vets have taken the time to answer my questions and go over everything with me.. They always follow up with a phone call if I had been in with a problem. I'm very happy with the service.
A Google User
6 Apr 2012
Staff is incredibly friendly, but over-priced and lots of testing ordered for issues that were non-existent! Location was my main reason for continually returning.
Jessica B.
23 Feb 2012
Julie C. you're clearly grieving over the loss of your animal and there is no reason to lash out at this animal hospital. I had a chocolate lab that I brought in with a tumor on her foot. The staff ...
Julie C. you're clearly grieving over the loss of your animal and there is no reason to lash out at this animal hospital. I had a chocolate lab that I brought in with a tumor on her foot. The staff was extremely accomodating and patient with my dog. Dr. lesch confirmed that it was cancerous but never once pushed me to do anything that I didn't want to do. After a couple of months of being on a heavy steriod my dog lost her battle. The professionalism that this vet's office has is outstanding. I never felt pressured to do anything that I didn't want to do and I was also told the truth, no sugarcoating. All in all this place is great the prices are reasonable and they even have a stock pile of unused medicine for people that can't afford to purchase them for their animals. I feel like they are truly out to help anyone that needs it and in the event that I ever get another pet I will be sure to bring them to this vet, that are fantastic!
Julie C.
20 Nov 2011
The only reason I am giving this place two stars is because of their prices. The service is good..sometimes they oversell when they know procedures won't work in a situation that is dire. I've falle...
The only reason I am giving this place two stars is because of their prices. The service is good..sometimes they oversell when they know procedures won't work in a situation that is dire. I've fallen for a few of these hardsells.I brought in a Basset hound that was only five years old. He lost the use of his hind legs almost overnight. They told me this occurs in small legged dogs - Bassets, Corgis, etc. - and that the prognosis was good if I did one of two things. Send him to Cornell to have experimental surgery at a cost of THOUSANDS with no guarantee of the outcome or let them do some drug therapy and send him home with me to do physical therapy. Again, no guarantees. I opted for the latter. And I watched him slowly lose his self pride as he lost control of his bowels and bladder. The PT didn't work. After a few days I called to set up an appointment for euthanasia.That is the overselling part. I do take my Sphynx cats here and they brush up before I come in. The staff is cool. Prices are high and they push for sonograms and stuff that is not done around here so you are looking at major dollars.It' s not a bad place just be prepared for a selling frenzy.
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