Words cannot express how grateful I am for all of the staff and especially Dr. Gretchen Schlientz at TARA ANIMAL HOSPITAL. Dr. Gretchen has been our dog's Veterinarian for a few years, and she and he... Read More
Words cannot express how grateful I am for all of the staff and especially Dr. Gretchen Schlientz at TARA ANIMAL HOSPITAL. Dr. Gretchen has been our dog's Veterinarian for a few years, and she and her staff have always been so patient and understanding to our Willy's less that perfect behavior when we bring him in for routine visits and vaccinations. Willy gets very nervous, agitated, and a bit aggressive when he goes to the Vet. They are always so patient and understanding to Willy's little outbursts whenever we go for his appointments. When we brought our 4-year old Maltese mix, Willy to Dr. Gretchen after we began to notice he was having vision problems, she correctly diagnosed him with serious eye complications related to a genetic predisposition. She referred us to a specialist in Opthalmology at Cornell Animal Hospital and urged us that this was a complication that needed to be addressed right away. When we called the Opthalmology specialists, they were not able to schedule Willy for 7 weeks!!! After we told Dr. Gretchen about the long wait, she spoke with the Ophthalmologist at Cornell and got us an appointment that same week!!! She sent all of Willy's records down to Cornell so that the Ophthalmologist had a full history on Willy. Fortunately, we got there in time to possibly save Willy's left eye. Sadly, his right eye may never regain vision, but with time being the essence, and with Dr. Gretchen advocating for us and urging the Ophthalmologist at Cornell to see Willy ASAP, Willy now has a chance to regain improved vision in his left eye. There are just no words to express how grateful we are to Dr. Gretchen as well as all of her staff who supported us during this time. Thank you, Dr. Gretchen Schlientz for giving Willy the best care and a chance for the best outcome. And also, thank you to your staff you had to field ALL kinds of phone calls from us while we tried to process all of the emotions during this time. Your support and patience is appreciated more than you know. Read Less