Long Island Veterinary Specialists
Plainview, New York
General Info
Long Island Veterinary Specialists (LIVS) is one of the most respected centers for specialized veterinary care. This reputation of excellence was forged over the years by dedicated and extensively trained professionals whose main goal is to provide the best advanced medical and surgical care. We at LIVS recognize the importance of the bond between companion animals and their families and strive to preserve and promote the quality and length of life of our patients. We appreciate the anxiety that pet owners experience when a beloved pet is confronted with an illness, and will do our best to reduce this anxiety by optimizing patient care as well as communication with pet owners and family veterinarians. Promoting and reinforcing the bond between pet owner, family veterinarian and the veterinary specialist is a fundamental principle of our hospital.
Reviews
PATRICIA COSENTINO
25 Apr 2019
REPORT
Horrible service, overpriced and payment in full required before service is even rendered! Brought my dog in for breathing difficulties. They immediately took her in the back. When we saw the vet an h...
Horrible service, overpriced and payment in full required before service is even rendered! Brought my dog in for breathing difficulties. They immediately took her in the back. When we saw the vet an hour later, I explained she has severe anxiety including separation anxiety. I was told she needed X-rays and bloodwork which I had to pay for in advance. He said it would take 1.5 hours more for X-rays and radiologist report. I requested updates 3 times and received none. After 4 hours I insisted on an update. I figured if the vet didn't see anything on the X-rays we could go home to wait for the radiologist report. I was sure my dog was as crazed as we were after 4 hours there. I was then informed that they hadn't even taken the X-rays yet and didn't know when they would because at that point the waiting room was packed. We got the dog and left. She was an emotional mess and severely dehydrated from panting for 4 hours. I was not given a refund for what I paid. I had to wait 4 days and several phone calls later for that. The front desk is perfectly capable of accepting large payments for services NOT yet rendered but incapable of providing refunds. This is not my first bad experience with LIVS either, but it will definitely be my last! Total incompetence at its finest. They are all about the $$$$$.
Allison W.
29 Oct 2018
REPORT
my cat came in for a radio iodine injection due to hyperthyroid. we saw dr. tumulty who was very professional and explained and answered all questions. my cat had to stay for 4 nights and he called ev...
my cat came in for a radio iodine injection due to hyperthyroid. we saw dr. tumulty who was very professional and explained and answered all questions. my cat had to stay for 4 nights and he called every day to give me an update. his assistant Lois needs to be trained because she gave us wrong information about the after care of our cat. the information she gave me could of made me decide against this injection. again dr tumulty was great.
Marie C.
25 Oct 2018
REPORT
I came with an emergency with my dog after being told by my vet to go to your office. My vet called ahead and explained situation, and asked me to do the same and say we were on our way, which I did. ...
I came with an emergency with my dog after being told by my vet to go to your office. My vet called ahead and explained situation, and asked me to do the same and say we were on our way, which I did. My dog needed an ultra sound before I could know for sure if she had pyometra or was pregnant. I rushed to your office and after waiting for quite a while found out the internal medicine people who do those tests were gone for the day. I was told I could leave my dog overnight to be monitored and get the ultra sound in the morning. The doctor I saw said she needed more xrays to get a better view of my dogs belly to which I asked can we do the xrays tonight and I’ll bring her back for the ultra sound in the morning? I had received the estimates by then and determined I could not afford an overnight stay, I thought the doctor I dealt with understood.. she said they could do the xrays before I took her home and left the room. An assistant came in a few times, she was very sweet. I was under the impression my dog was getting the xrays and I asked her one of the last times she came in if they had been done and she told me that she thought they had. I waited in the exam room for over an hour when the doctor came in saying she heard I had questions.. so I asked what the result of the xrays were. That’s when the doctor told me that no xrays had been taken because they can’t do anything until I consented to one of the estimates they gave me. Needless to say I was upset and asked for my dog so I can leave, I’m a single mother and was there with my 10 year old child. It was almost 9pm at that point and after 3 hours and $225 later I was no closer to finding out what was wrong with my dog. I paid, got her script and left! Came back for ultra sound at 8am next morning.. 3 hrs later, and another $380 was told my dog did indeed need the surgery. Had I had your establishment do the surgery with the 2/3 days of overnight stays afterwards it would have cost me upwards of $10,000.00. I brought my dog somewhere else, she received the surgery within 2 hrs of leaving and it’s costing me approximately a 5th of that. Shame on you for making me feel like I may have to put my dog down because your prices are so inflated I’d have to take out a loan to pay them. The staff that answers the phones.. are very nice but grossly uniformed and the fact that my dog received no real treatment because you had not received my Consent aka been paid yet is disgusting. I will never recommend your establishment because it is very clear that money far out weighs your concern for the patients you treat!
Anonymous G.
16 Jul 2018
REPORT
I came into Long Island Veterinary Specialists for an emergency at 10:45 pm Wednesday night and, although I was told (both on the phone & in person) it was an hour and a half wait, we were not seen un...
I came into Long Island Veterinary Specialists for an emergency at 10:45 pm Wednesday night and, although I was told (both on the phone & in person) it was an hour and a half wait, we were not seen until 3:00 am Thursday morning. We saw Laura Fiore, DVM. Although she has an awful professional reputation among my family and friends, I didn't have another option. Dr. Fiore came in after reviewing my cat's blood work and notes from our regular vet, did *not* do a physical exam on my cat and began to list treatment options in response to what I explained was the presenting problem. At the end of the consultation, she informed me she would be taking my cat into the back for 'a minute' in order to take his temperature. My cat didn't return for over a half hour, causing concern. A tech informed me that the vet, Laura Fiore, was only now performing a physical exam on my cat. When Dr. Fiore finally returned (I was the LAST person in the waiting room) she began listing the drugs (which they coincidentally sold in-house) she was going to place him on. One of the medications listed was in the same class as a drug my cat was already on.. so, like a well-versed owner, I inquired about this. Laura Fiore instantly went on the defense. She smirked while explaining the drug class the medication fell into and how that would assist with the problem. My cat was already on a benzodiazepine for that reason so I just wanted to make sure this new drug was a necessity versus tweaking the dosage of the medication he was on. Dr. Fiore became snippy and rude. Before parting ways I requested a copy of her notes to be emailed directly to me. Dr. Fiore was less than thrilled but agreed to send them to me as well. Good thing too because, although I provided her with my vets' information during the appointment, she STILL sent the notes to the wrong vet's office. Overall, Laura Fiore, DVM, didn't interact with my cat (her patient) & had an unapproachable demeanor. I would not recommend them.
Suzanna Silverstein
8 Jul 2018
REPORT
My 4 month old piglet had an intestinal obstruction and we weren't sure if she was going to make it. The amazing doctors and expert surgeons here saved her life! It's a miracle that our baby girl is c...
My 4 month old piglet had an intestinal obstruction and we weren't sure if she was going to make it. The amazing doctors and expert surgeons here saved her life! It's a miracle that our baby girl is coming home with us again just a few days later. I am blown away by the level of expertise, care, communication, kindness, and compassion that these wonderful professionals have provided. There are no words to express my gratitude and admiration. Thank you for saving our sweet Blanket!
Daring Dames Photography
28 Jun 2018
REPORT
The support staff ESPECIALLY JADA! SHE IS AMAZING and the only tech that went above and beyond to my fur baby . I do find that drs and management are very much about the $$$ and not what is best for t...
The support staff ESPECIALLY JADA! SHE IS AMAZING and the only tech that went above and beyond to my fur baby . I do find that drs and management are very much about the $$$ and not what is best for the animal. We were not prepared to spend 3k on our pup. We asked for a payment plan none was offered thank goodness for care credit. Its definitely all about the money. I understand this is their livelihood but a bit of consideration would be nice.
Maureen Koprowski
27 Jun 2018
REPORT
My dog went in for surgery and had to stay for 3 days. She had never slept away from home before. However, knowing well-trained staff would be there with her overnight was very comforting. They told m...
My dog went in for surgery and had to stay for 3 days. She had never slept away from home before. However, knowing well-trained staff would be there with her overnight was very comforting. They told me someone would call between 10 and 12 every morning to update me, and not only did they call BEFORE 10, but it was one of the doctors who called each time. They personally checked on her, fed her and walked her...not an assistant, not a vet tech, but a veterinarian! They didn't rush off the phone...they listened & answered all of my questions. I felt heard, & I felt my dog was treated with the respect and love she deserved .
Pam Granda
30 May 2018
REPORT
Our dog woke up with a really bad cough at 0400 on Memorial Day. She sounded like a goose - as if she wanted to get something out but nothing. This was the closest place to the south shore with the be...
Our dog woke up with a really bad cough at 0400 on Memorial Day. She sounded like a goose - as if she wanted to get something out but nothing. This was the closest place to the south shore with the best reviews so we drove out an hour later. A very nice gentleman did an intake as soon as we walked in, although we did wait a while to see the actual vet. Almost an hour later, she came in. She said that it was probably an infection and gave us antibiotics. For the time being, that
We hide the capsules in a lean meat (turkey or chicken) but she's been taking them. We've also been giving her honey. So far, the cough has been significantly reduced. I really appreciated that someone from the office followed up to see how she was doing. While this place is a little out of the way for us, we would certainly recommend it and come back should another emergency arise.
Yolanda Monserrat
15 May 2018
REPORT
I’ve had several dogs with different situations visit This Hospital. I can’t say enough Great things about The Staff from the minute I get there to The Dr and Or Staff behind the scene...they are a...
I’ve had several dogs with different situations visit This Hospital. I can’t say enough Great things about The Staff from the minute I get there to The Dr and Or Staff behind the scene...they are all amazing caring human beings. They truly take care of my dogs from allowing them to lick 👅 them to giving them kisses 😚 We love looking forward to 💗 our visits. Amazing Doctors and Staff... I give it 💯 👍🏻👍🏻👍🏻👍🏻💗💕🐶🐕🐕🐶💕💗
elizabeth lopez
29 Apr 2018
REPORT
I was referred here for an emergency for my dog’s eye and they took him immediately. The hospital is super clean and pretty. The service at the desk are super nice. The doctors are amazing. They atten...
I was referred here for an emergency for my dog’s eye and they took him immediately. The hospital is super clean and pretty. The service at the desk are super nice. The doctors are amazing. They attended me with care and understanding. My dog is all better because of them. I cannot be more grateful for them. I would recommend this hospital for emergencies and specialty care.
I come from queens and it’s almost ab hour ride but it’s worth it. You would want the best doctors for your fur baby and this is it.
Thank u LIVS!
Sandy L.
28 Apr 2018
REPORT
Mercy has been a patient at Long Island Speciality Hospital for over 5 years! We are so incredibly fortunate to have found Dr. Marino and Dr. Loughin- Thanks So Much for all that you've done for Mercy...
Mercy has been a patient at Long Island Speciality Hospital for over 5 years! We are so incredibly fortunate to have found Dr. Marino and Dr. Loughin- Thanks So Much for all that you've done for Mercy and our family. Sandy, Family and of course Mercy🐾🐾🐾🐾
Gary Farkash
27 Apr 2018
REPORT
From the beginning to the end of my visit, EVERYONE here treated my dog and I royally and honestly.
The Doctors were upfront about diagnosis, treatment options and costs.
They walked me through all ...
From the beginning to the end of my visit, EVERYONE here treated my dog and I royally and honestly.
The Doctors were upfront about diagnosis, treatment options and costs.
They walked me through all options and allowed me to choose the right one for this visit. I highly recommend them and I will be returning. They also cared enough to call me and follow up to see how my dog was feeling after I got home and to find out if I had any questions or concerns.
That! Is quality care.
Stephanie Ramirez
19 Apr 2018
REPORT
I brought in my Russian Blue that had been sick for some time. The doctors explain in detail everything that was done to him and what can be the cause. My family and I have more then enough informatio...
I brought in my Russian Blue that had been sick for some time. The doctors explain in detail everything that was done to him and what can be the cause. My family and I have more then enough information to make the best possible choice. Thank you
Emily Stowe
14 Apr 2018
REPORT
Exceptional experience at our consultation today with Dr. Kim to discuss options for treating my dog’s glaucoma. Dr. Kim and her team in the opthomology department are efficient, thoughtful and expert...
Exceptional experience at our consultation today with Dr. Kim to discuss options for treating my dog’s glaucoma. Dr. Kim and her team in the opthomology department are efficient, thoughtful and expert. They laid out our options clearly and suggested we take our time to make a decision.
In terms of the administrative staff-I have never seen such a well-run doctors office either for animals or humans. From Donna, who set up my initial consult, to the incredibly attentive and thoughtful front desk staff, this is a very customer-service oriented operation. I feel like my little Rocco is in good hands.
Paula DiGangi
9 Apr 2018
REPORT
This office is a well oiled machine..very organized. So happy my regular vet recommended them. Very caring , helpful and professional. Got a next day appointment. Dr. Kim was sweet and explained every...
This office is a well oiled machine..very organized. So happy my regular vet recommended them. Very caring , helpful and professional. Got a next day appointment. Dr. Kim was sweet and explained everything in detail. The staff in the room with her were gentle and caring with my dog Slugger. I could tell they all loved what they did and that made me feel so much better. I HIGHLY recommend this office.
T L.
13 Mar 2018
REPORT
Dr. Kim and Dr. Sapienza are first class. Saved my dog’s eye last year after he suffered a terrible corneal ulcer, luckily the emergency surgery helped save his vision. We are being treated again fo...
Dr. Kim and Dr. Sapienza are first class. Saved my dog’s eye last year after he suffered a terrible corneal ulcer, luckily the emergency surgery helped save his vision. We are being treated again for another corneal ulcer and the staff there have been great!
Noreen A.
18 Feb 2018
REPORT
Everything great customer service should be. Dr Goodwin spent a lot of time with us. He was very nice and informative. Wonderful bedside manner. I feel comfortable with him seeing my King Charles span...
Everything great customer service should be. Dr Goodwin spent a lot of time with us. He was very nice and informative. Wonderful bedside manner. I feel comfortable with him seeing my King Charles spaniels Teddy & Bear.
A M.
26 Jan 2018
REPORT
Love at first sight. Clean, comfortable and caring facility. All around. My main Dr was Dr Marino, but everyone was professional and courteous. My kitten was in safe hands.Thank u all for everthing.
Danielle K.
3 Jan 2018
REPORT
I have been to LIVS ultie times and always had pleasnt helpful care. Recently i brought my doberman who suffers from brutal oseoarthris. The care and knowledge we received was tremendous and so helpfu...
I have been to LIVS ultie times and always had pleasnt helpful care. Recently i brought my doberman who suffers from brutal oseoarthris. The care and knowledge we received was tremendous and so helpful. Dr. Morgan spent a long time answer g all my questions and giving me endless options for treatment which I was never told before feom other vets. This facility is filled with wonderful caring and the best doctors in the world. I would never go anywhere else and if they treated humans they would be my doctor. Thank you LIVS😗❤
Jessica M.
9 Jun 2017
REPORT
If you love your pet and want the best for them don't waste your money on this dermatologist. My dog was suffering and after multiple visits with her I saw zero results. After several scrappings Dr. ...
If you love your pet and want the best for them don't waste your money on this dermatologist. My dog was suffering and after multiple visits with her I saw zero results. After several scrappings Dr. Panich was treating my dog for severe allergies with vaccines and steroids.After visiting a knowledgeable vet and 1 scrapping later it ended up that my dog was suffering from mange. How can a regular vet figure out a skin condition quicker than a dermatologist who studied specifically for this? Thank you Dr. Panich for showing me that not every doctor is there to help some just like to keep their pockets full with desperate people like me.
Nicholas Caianiello
30 May 2017
REPORT
A special thanks to Dr. Marino & all his staff members that make this hospital such a vital asset to all of our pets, that serves so many communities & helps so many of us when our pets become ill, th...
A special thanks to Dr. Marino & all his staff members that make this hospital such a vital asset to all of our pets, that serves so many communities & helps so many of us when our pets become ill, they can treat just about anything here for our pets.
All of the Doctors, techs, and the rest of staff members are very compassionate to our pets needs & also too parents of pets thanks again too Dr. Marino and his entire staff!
Love,
Bella & Tigger
Marius Jaskowski
22 May 2017
REPORT
Over three weeks of over night hospitalization for over a month of treatment and multiple surgeries due to a Pasteurella skin infection mounting to $$,$$$ and enormous hardship without a clear sign of...
Over three weeks of over night hospitalization for over a month of treatment and multiple surgeries due to a Pasteurella skin infection mounting to $$,$$$ and enormous hardship without a clear sign of remedy. Their recommended course of treatment of a double flap surgery with "up to 20% loss" failed x5 = 100%. Gross error in medical advice but lined their pockets well. My recommendation is go elsewhere as soon as possible. They're prepared to hold your pet hostage until balance is paid.
anushka abichandani
19 May 2017
REPORT
I am so happy I came to this hospital.Can't praise Dr. John S. Sapienza (Eye Specialist) enough.
My dog was diagnosed with glaucoma in both the eyes. he lost eyesight in one eye and could barely see f...
I am so happy I came to this hospital.Can't praise Dr. John S. Sapienza (Eye Specialist) enough.
My dog was diagnosed with glaucoma in both the eyes. he lost eyesight in one eye and could barely see from the other eye. I took him to many eye specialist, everyone one said they cannot do anything because he will eventually become blind. but Dr John S. Sapienza did some test on him and informed us that he has glaucoma in one eye but the other eye is fine , only need to give drops to produce tears. His eyes/ cornea was scratched up. The drops he have gave were like a miracle. My baby's one eye is fully functional and he can see from that eye properly. He doesn't bump into things anymore, there is no redness in eyes. He started behaving like his old self. Everyone in staff is also very nice. They are expensive though....but worth every penny!!!
Jillian Lorraine
17 Apr 2017
REPORT
I brought my dog in to LIVS a few months ago for behavioral issues. Dr. Sabrina, the behaviorist, has been nothing but fantastic. She is patient, incredibly kind, and very knowledgeable. We have no...
I brought my dog in to LIVS a few months ago for behavioral issues. Dr. Sabrina, the behaviorist, has been nothing but fantastic. She is patient, incredibly kind, and very knowledgeable. We have not fixed my dog's issues yet but she is continuing to work with me, after our sessions ran out, by calling in new scripts to try and giving over the phone suggestions. The front desk was always friendly and efficient, and I never wait long when I go in. I highly recommend LIVS, especially Dr. Sabrina if you need a behaviorist.
Elizabeth M.
1 Apr 2017
REPORT
My dog went in to have an exam playful and normal came out with medicine that left her in a state of horror two days later and will soon be put to sleep all this after overdose of two medication and ...
My dog went in to have an exam playful and normal came out with medicine that left her in a state of horror two days later and will soon be put to sleep all this after overdose of two medication and no call back. I guess they will not return my call back.... perhaps they will answer to someone else. Elizabeth
Walter Priestley
29 Mar 2017
REPORT
I brought our 19 year old dog in yesterday while he was having a seizure. As soon as I walked in, the staff came around the counter to assist me without asking any questions. They lovingly took our do...
I brought our 19 year old dog in yesterday while he was having a seizure. As soon as I walked in, the staff came around the counter to assist me without asking any questions. They lovingly took our dog and put him in intensive care. They were able to subdue his seizures and cool him down. His fever was 109.5. The vet saw me shortly after and discussed our options. I told her that I had to wait for my wife to make a decision. They were extremely patient and compassionate with us. Ultimately Jake's time with us was up and they helped to make our decision an acceptable one for our family. Everyone from the front desk to the technicians and the person that handled the financials were very compassionate and the expenses were surprisingly less than I had imagined. We had never used them before. Our vet was unavailable because it was after hours and we were recommended to come here. I would highly recommend them. Thank you to everyone that works at LIVS in Plainview!
Alex Avery
16 Feb 2017
REPORT
Came in through er wanting to rule out a suspected illness. I'm not a vet and my dog was acting very suspiciously so I decided to come in to make sure everything was ok. Dr Fiore was incredibly rude a...
Came in through er wanting to rule out a suspected illness. I'm not a vet and my dog was acting very suspiciously so I decided to come in to make sure everything was ok. Dr Fiore was incredibly rude and sarcastic with me, she asked for a history I gave her one, then get replies snappy replies about irrelevant information, correcting me and just straight up nastiness. Extremely upset to have seen her and given my money for the treatment I got when vets should appreciate that I was making sure my dog was alright. -1 stars.
Lindsey Matheson
13 Jan 2017
REPORT
I am deeply grateful and amazed, not only at the high standard of care that my dog received, but also at the real efforts made to keep him comfortable and to keep me informed and comforted during his ...
I am deeply grateful and amazed, not only at the high standard of care that my dog received, but also at the real efforts made to keep him comfortable and to keep me informed and comforted during his surgeries and ICU stay at LIVS. At one of the most distressing times of my life, every member of the staff did all they could to help me through.
I am particularly grateful to his surgeon, Dr Leyva, for his dedication, skill and humanity.
All the doctors and nurses in the intensive care unit took such great care to monitor my dog's condition and keep him comfortable. Without fail, every member of staff was patient and encouraging. Someone even dug my car out of the snow and refused to accept anything more than a hug in thanks.
I have never seen a hospital, for either people or animals, where there is such consistent expert care combined with empathy and efficiency. I shall always recommend LIVS to anyone in need of specialist veterinary services.
D B
19 Dec 2016
REPORT
I lost my cat this past week, during eye surgery they discovered numerous cancerous masses that would have only given her a very short time if we were to bring her home. This came so unexpected since...
I lost my cat this past week, during eye surgery they discovered numerous cancerous masses that would have only given her a very short time if we were to bring her home. This came so unexpected since she was supposed to be coming home the next day with her eye all better. Both Dr. Marino and Dr. Sapienza were nothing but kind and compassionate as well as the front desk staff. I received constant updates during this ordeal so I never felt out of touch as to what was going on leading up to her diagnosis. I was also not rushed into making a decision. This was such a heartbreaking day for us and they did everything they could to help ease the pain of losing our little piglet.
Betty Nicholson
6 Dec 2016
REPORT
having had dogs for more than 30 years, i have had my share of dog illnesses and dog hospitals. i must say, during a most stressful time, there was not a person who was not compassionate and caring-an...
having had dogs for more than 30 years, i have had my share of dog illnesses and dog hospitals. i must say, during a most stressful time, there was not a person who was not compassionate and caring-and i mean not only the doctors but even the women who answer the phone. everyone was wonderful and i would never go to any other animal hospital . and the doctor was not in a rush, we talked, we discussed options and i must say, we were on the same page .all in all, a pleasant experience during a stressful time.
Rebecca L.
13 Nov 2016
REPORT
I had an emergency with my hamster named Popcorn at 1 am tonight (I won't get into details about what happened... it's pretty grotesque). The vet saw me right away and did everything in her power to m...
I had an emergency with my hamster named Popcorn at 1 am tonight (I won't get into details about what happened... it's pretty grotesque). The vet saw me right away and did everything in her power to make the cost as low as possible. They were all very friendly and didn't act like it was insane to bring a hamster to the vet at 1 am! I am so pleased and would definitely recommend this vet to anyone!!! It's so amazing that they are open 24 hours.
Doreen Dasilva
1 Nov 2016
REPORT
Dr. Kim from Long Island Veterinary Specialists is an absolute miracle worker. Just when we had thought our dog Chip was going to lose his sight, Dr. Kim showed us the path to recovery all the while ...
Dr. Kim from Long Island Veterinary Specialists is an absolute miracle worker. Just when we had thought our dog Chip was going to lose his sight, Dr. Kim showed us the path to recovery all the while preventing him from surgery. We were sure that there were no options left after Chip's eye had not opened for weeks, and the mere wave of a hand near his face made him wince. We were all heart-broken at the signs of his pain, and previous suggestions simply did not work for him. Dr. Kim informed us exactly what to do with his treatment, and motivated us to be stern with keeping his cone- collar on at all times. She really stood by us as we fought against this devastating ailment, and never gave up hope that we weren't going to get through this together. She tended to Chip with such love, care and professionalism, we are forever thankful to the work that she does. It was truly a blessing to come across such thoughtful care, and I recommend Dr. Kim to anyone with an irreplaceable furry family member.
CarGuy In Long Islad
16 May 2016
REPORT
I brought my dog in for eye surgery, he had distichiasis.
I had VIP pet insurance for him.
When we meet with Dr. Sapienza, we discussed the insurance I had and he said no problem that he has dealt w...
I brought my dog in for eye surgery, he had distichiasis.
I had VIP pet insurance for him.
When we meet with Dr. Sapienza, we discussed the insurance I had and he said no problem that he has dealt with VIP Pet Insurance and they cover most of the surgery.
Well, after the surgery and I submitted the paperwork to get reimbursed. I found out that Dr. Sapienza filled out the paperwork codes wrong and I wouldn't be getting any money back. I emailed and called Sapienza and he finally did respond, he said he wasn't going to redo the paperwork and that I should just make a lot of noise with the insurance company to get the money.
He is pompous, dismissive and his claim to fame is working on Regis Philbin's cat.
The reason why I did give 2 stars is because he did do good work on my dog.
But for him as a person, he would get 0 stars.
I would not recomend him to anyone I know. A good bedside manner of another doctor is worth traveling someplace else. Some doctors just don't realize how important it is to treat people correctly.
paul werler
13 May 2016
REPORT
Straight up crooked, hand me a bill for 8k at 11pm at night and wouldn't keep my dog unless I paid at least half up front even though nothing was happening until the following day. Ended up charging m...
Straight up crooked, hand me a bill for 8k at 11pm at night and wouldn't keep my dog unless I paid at least half up front even though nothing was happening until the following day. Ended up charging me $200 for just bringing my dog to them, nothing else, I saw no doctor, got no other info besides what my vet who referred me there told me. Never ever again... Shows you what they really care about.
Donna Szlosek
5 Apr 2016
REPORT
Yesterday, I took my keeshond for an appointment with Dr. Panich. Not only did my dog not receive the standard of care, but he did not receive any care at all :
1. She did not examine him or take an...
Yesterday, I took my keeshond for an appointment with Dr. Panich. Not only did my dog not receive the standard of care, but he did not receive any care at all :
1. She did not examine him or take any tests, even though I requested this (and I was charged $240.00);
2. My dog was to be taken off of paxil, although on the phone she said she would check how to do this and know by the date of my appointment on my appointment, she told me this was not her field and to just stop it when I told her this medication could cause bad results to my dogs health to just stop it, she said it is not the same in dogs as in people and if he got sick it would just be very drowsy, queasy, not wanting to eat (Yet she earlier told me she knew nothing about this on the phone she indicated she would consult with another dr which she never did). She also said he could be sick a couple of days I asked if I should bring him in if he gets sick and she said no, why pay $300 to bring him in.
3. She was unprofessional, condescending and abrupt. She would not let me discuss my dogs problems at all;
4. She diagnosed a steroid (which my dog has had bad reactions to in the past and is listed on the web as having possible serious side effects -- I also checked with other vetinerary providers on this) without checking the medical records sent over, without consulting with me, without examining the dog or taking any tests at all.
5. I was given 3 different versions of how the steroid should be administered.
6. When I asked her about my dogs very dry and peeling nose she said it was all right minor (his nose is cracked and has pieces flaking off)
7. I called the office and told them and asked for a refund they said to me why did you pay the bill (someone named Lexi).
In summary, I was charged for a service I never received ($240.00) my dog was prescribed medicine which could have been harmful to his health and well being as well as being advised to just stop the paxil, she was indecisive about how to administer the prescription and she put down a fictious drs name as a referral who I have never heard of (what happened to honesty?)
This does not seem to be consistent with what a vet should be she seemed to have to concern at all about my dogs health, comfort well being and I would like, not only, my money back but to get her educated on how to care for animals well being. She obviously does not care.
Tami Tami
13 Mar 2016
REPORT
Brought in my 3 yr old guy tonight after he got a hold of one of my medications-- I had called the ASPCA poison control center and they said bring him to a vet asap. As we were leaving home he was sta...
Brought in my 3 yr old guy tonight after he got a hold of one of my medications-- I had called the ASPCA poison control center and they said bring him to a vet asap. As we were leaving home he was starting to show behavioral signs that he definitely wasn't himself and I was pretty worried. Front office staff at LIVS were calm and friendly on the phone and in person. When we arrived my boy was seen almost immediately. Dr Lieberman was nothing short of phenomenal. Before I knew the prognosis I told her point blank I absolutely adore this dog do WHATEVER must be done for him. (I realized later I had essentially just handed over a verbal figurative blank check-- but faced with the situation I genuinely felt like money was something I would handle later.) After he was fully evaluated it was determined that he was (Thank goodness) NOT in a critical situation but should be carefully monitored for the night. Dr Lieberman came into the room and explained all of my options and that he was stable enough to go home. She explained he could be monitored in the ICU overnight but it would be at least $2,000+ and the medicine he had eaten was extremely unlikely to cause any permanent damage. She could have easily walked into the room and just told me he needed to stay there overnight and I would have not even questioned it. But Dr. Lieberman didn't do that -- she was direct and honest---and since he essentially was safe and just needed a close "mom-eye" monitoring him for the night I brought him home and saved THOUSANDS of dollars. And not only was Dr Lieberman honest, thoughtful and thoroughly comprehensive in my boys care and evaluation, she actually took the time to completely explain the biochemistry at a cellular level to me --exactly WHY the overdose of this particular medication was not dangerous.
Overall my experience with LIVS was outstanding. Dr. Lieberman is a living example of a truly extraordinary vet with awesome doggy AND people skills. I genuinely don't believe my boy or I could have been treated with more care, thought, kindness or honesty. A+ --- 5 stars.
Gail Dzubay
22 Feb 2016
REPORT
We had a very positive experience This has to be the cleanest veterinary place
I have ever been to. They treated my girl with such sweet kindness and I feel very
confident to have a long term relatio...
We had a very positive experience This has to be the cleanest veterinary place
I have ever been to. They treated my girl with such sweet kindness and I feel very
confident to have a long term relationship with them I would recommend this hospital to
anyone. Sincerely Gail Dzubay
Allan I.
19 Oct 2014
REPORT
Horrible experience. Briefly felt my dogs hind quarters, shoulders, and mid-section. Was charged full price even though we had not received even a routine physical examination of Mouth/Teeth/ Gums, ...
Horrible experience. Briefly felt my dogs hind quarters, shoulders, and mid-section. Was charged full price even though we had not received even a routine physical examination of Mouth/Teeth/ Gums, Heart/ Cardiovascular, Lungs/Trachea, etc. I would never consider going again.
Andrea G.
16 Jul 2014
REPORT
Dr. Sapienza saved my puppy's eye! Her eye was at 90% destroyed by a melting ulcer and he booked her surgery for the very next morning. While in surgery he changed the type of surgery so that there wo...
Dr. Sapienza saved my puppy's eye! Her eye was at 90% destroyed by a melting ulcer and he booked her surgery for the very next morning. While in surgery he changed the type of surgery so that there would be minimal scarring. This facility is clean and prompt and everyone I have ever spoken to is extremely helpful. I recommend them 1000%
Sharon B.
26 Feb 2013
REPORT
Our Siberian Husky, Achilles, developed severe allergies last year. His beautiful clear face was ridden with sores and open wounds. He would itch endlessly and really no medication or topical creams s...
Our Siberian Husky, Achilles, developed severe allergies last year. His beautiful clear face was ridden with sores and open wounds. He would itch endlessly and really no medication or topical creams seem to help. We went to our regular vet and then to another to get a second opinion but to no avail. Finally, we decided perhaps we should see a specialist and after some research, came upon Long Island Veterinary Specialists and the vet, Dr. Rada Panich. Dr. Panich was an absolute pleasure to deal with. She was very gentle with our Achilles and was extremely knowledgeable about his ailments. She gave us several tablets and topical creams for him and to our good fortune it did the trick. Not only was he back to his usual beautiful self, but she left two very skeptical dog parents, true believers in the meaning of "specialist". We would, without a doubt, recommend Ms. Panich to anyone dealing with severe pet allergies.
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Long Island Veterinary Specialists
Plainview, New York
General Info
Long Island Veterinary Specialists (LIVS) is one of the most respected centers for specialized veterinary care. This reputation of excellence was forged over the years by dedicated and extensively trained professionals whose main goal is to provide the best advanced medical and surgical care. We at LIVS recognize the importance of the bond between companion animals and their families and strive to preserve and promote the quality and length of life of our patients. We appreciate the anxiety that pet owners experience when a beloved pet is confronted with an illness, and will do our best to reduce this anxiety by optimizing patient care as well as communication with pet owners and family veterinarians. Promoting and reinforcing the bond between pet owner, family veterinarian and the veterinary specialist is a fundamental principle of our hospital.
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
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Reviews
PATRICIA COSENTINO
25 Apr 2019
Horrible service, overpriced and payment in full required before service is even rendered! Brought my dog in for breathing difficulties. They immediately took her in the back. When we saw the vet an h...
Horrible service, overpriced and payment in full required before service is even rendered! Brought my dog in for breathing difficulties. They immediately took her in the back. When we saw the vet an hour later, I explained she has severe anxiety including separation anxiety. I was told she needed X-rays and bloodwork which I had to pay for in advance. He said it would take 1.5 hours more for X-rays and radiologist report. I requested updates 3 times and received none. After 4 hours I insisted on an update. I figured if the vet didn't see anything on the X-rays we could go home to wait for the radiologist report. I was sure my dog was as crazed as we were after 4 hours there. I was then informed that they hadn't even taken the X-rays yet and didn't know when they would because at that point the waiting room was packed. We got the dog and left. She was an emotional mess and severely dehydrated from panting for 4 hours. I was not given a refund for what I paid. I had to wait 4 days and several phone calls later for that. The front desk is perfectly capable of accepting large payments for services NOT yet rendered but incapable of providing refunds. This is not my first bad experience with LIVS either, but it will definitely be my last! Total incompetence at its finest. They are all about the $$$$$.
Allison W.
29 Oct 2018
my cat came in for a radio iodine injection due to hyperthyroid. we saw dr. tumulty who was very professional and explained and answered all questions. my cat had to stay for 4 nights and he called ev...
my cat came in for a radio iodine injection due to hyperthyroid. we saw dr. tumulty who was very professional and explained and answered all questions. my cat had to stay for 4 nights and he called every day to give me an update. his assistant Lois needs to be trained because she gave us wrong information about the after care of our cat. the information she gave me could of made me decide against this injection. again dr tumulty was great.
Marie C.
25 Oct 2018
I came with an emergency with my dog after being told by my vet to go to your office. My vet called ahead and explained situation, and asked me to do the same and say we were on our way, which I did. ...
I came with an emergency with my dog after being told by my vet to go to your office. My vet called ahead and explained situation, and asked me to do the same and say we were on our way, which I did. My dog needed an ultra sound before I could know for sure if she had pyometra or was pregnant. I rushed to your office and after waiting for quite a while found out the internal medicine people who do those tests were gone for the day. I was told I could leave my dog overnight to be monitored and get the ultra sound in the morning. The doctor I saw said she needed more xrays to get a better view of my dogs belly to which I asked can we do the xrays tonight and I’ll bring her back for the ultra sound in the morning? I had received the estimates by then and determined I could not afford an overnight stay, I thought the doctor I dealt with understood.. she said they could do the xrays before I took her home and left the room. An assistant came in a few times, she was very sweet. I was under the impression my dog was getting the xrays and I asked her one of the last times she came in if they had been done and she told me that she thought they had. I waited in the exam room for over an hour when the doctor came in saying she heard I had questions.. so I asked what the result of the xrays were. That’s when the doctor told me that no xrays had been taken because they can’t do anything until I consented to one of the estimates they gave me. Needless to say I was upset and asked for my dog so I can leave, I’m a single mother and was there with my 10 year old child. It was almost 9pm at that point and after 3 hours and $225 later I was no closer to finding out what was wrong with my dog. I paid, got her script and left! Came back for ultra sound at 8am next morning.. 3 hrs later, and another $380 was told my dog did indeed need the surgery. Had I had your establishment do the surgery with the 2/3 days of overnight stays afterwards it would have cost me upwards of $10,000.00. I brought my dog somewhere else, she received the surgery within 2 hrs of leaving and it’s costing me approximately a 5th of that. Shame on you for making me feel like I may have to put my dog down because your prices are so inflated I’d have to take out a loan to pay them. The staff that answers the phones.. are very nice but grossly uniformed and the fact that my dog received no real treatment because you had not received my Consent aka been paid yet is disgusting. I will never recommend your establishment because it is very clear that money far out weighs your concern for the patients you treat!
Anonymous G.
16 Jul 2018
I came into Long Island Veterinary Specialists for an emergency at 10:45 pm Wednesday night and, although I was told (both on the phone & in person) it was an hour and a half wait, we were not seen un...
I came into Long Island Veterinary Specialists for an emergency at 10:45 pm Wednesday night and, although I was told (both on the phone & in person) it was an hour and a half wait, we were not seen until 3:00 am Thursday morning. We saw Laura Fiore, DVM. Although she has an awful professional reputation among my family and friends, I didn't have another option. Dr. Fiore came in after reviewing my cat's blood work and notes from our regular vet, did *not* do a physical exam on my cat and began to list treatment options in response to what I explained was the presenting problem. At the end of the consultation, she informed me she would be taking my cat into the back for 'a minute' in order to take his temperature. My cat didn't return for over a half hour, causing concern. A tech informed me that the vet, Laura Fiore, was only now performing a physical exam on my cat. When Dr. Fiore finally returned (I was the LAST person in the waiting room) she began listing the drugs (which they coincidentally sold in-house) she was going to place him on. One of the medications listed was in the same class as a drug my cat was already on.. so, like a well-versed owner, I inquired about this. Laura Fiore instantly went on the defense. She smirked while explaining the drug class the medication fell into and how that would assist with the problem. My cat was already on a benzodiazepine for that reason so I just wanted to make sure this new drug was a necessity versus tweaking the dosage of the medication he was on. Dr. Fiore became snippy and rude. Before parting ways I requested a copy of her notes to be emailed directly to me. Dr. Fiore was less than thrilled but agreed to send them to me as well. Good thing too because, although I provided her with my vets' information during the appointment, she STILL sent the notes to the wrong vet's office. Overall, Laura Fiore, DVM, didn't interact with my cat (her patient) & had an unapproachable demeanor. I would not recommend them.
Suzanna Silverstein
8 Jul 2018
My 4 month old piglet had an intestinal obstruction and we weren't sure if she was going to make it. The amazing doctors and expert surgeons here saved her life! It's a miracle that our baby girl is c...
My 4 month old piglet had an intestinal obstruction and we weren't sure if she was going to make it. The amazing doctors and expert surgeons here saved her life! It's a miracle that our baby girl is coming home with us again just a few days later. I am blown away by the level of expertise, care, communication, kindness, and compassion that these wonderful professionals have provided. There are no words to express my gratitude and admiration. Thank you for saving our sweet Blanket!
Daring Dames Photography
28 Jun 2018
The support staff ESPECIALLY JADA! SHE IS AMAZING and the only tech that went above and beyond to my fur baby . I do find that drs and management are very much about the $$$ and not what is best for t...
The support staff ESPECIALLY JADA! SHE IS AMAZING and the only tech that went above and beyond to my fur baby . I do find that drs and management are very much about the $$$ and not what is best for the animal. We were not prepared to spend 3k on our pup. We asked for a payment plan none was offered thank goodness for care credit. Its definitely all about the money. I understand this is their livelihood but a bit of consideration would be nice.
Maureen Koprowski
27 Jun 2018
My dog went in for surgery and had to stay for 3 days. She had never slept away from home before. However, knowing well-trained staff would be there with her overnight was very comforting. They told m...
My dog went in for surgery and had to stay for 3 days. She had never slept away from home before. However, knowing well-trained staff would be there with her overnight was very comforting. They told me someone would call between 10 and 12 every morning to update me, and not only did they call BEFORE 10, but it was one of the doctors who called each time. They personally checked on her, fed her and walked her...not an assistant, not a vet tech, but a veterinarian! They didn't rush off the phone...they listened & answered all of my questions. I felt heard, & I felt my dog was treated with the respect and love she deserved .
Pam Granda
30 May 2018
Our dog woke up with a really bad cough at 0400 on Memorial Day. She sounded like a goose - as if she wanted to get something out but nothing. This was the closest place to the south shore with the be...
Our dog woke up with a really bad cough at 0400 on Memorial Day. She sounded like a goose - as if she wanted to get something out but nothing. This was the closest place to the south shore with the best reviews so we drove out an hour later. A very nice gentleman did an intake as soon as we walked in, although we did wait a while to see the actual vet. Almost an hour later, she came in. She said that it was probably an infection and gave us antibiotics. For the time being, that
We hide the capsules in a lean meat (turkey or chicken) but she's been taking them. We've also been giving her honey. So far, the cough has been significantly reduced. I really appreciated that someone from the office followed up to see how she was doing. While this place is a little out of the way for us, we would certainly recommend it and come back should another emergency arise.
Yolanda Monserrat
15 May 2018
I’ve had several dogs with different situations visit This Hospital. I can’t say enough Great things about The Staff from the minute I get there to The Dr and Or Staff behind the scene...they are a...
I’ve had several dogs with different situations visit This Hospital. I can’t say enough Great things about The Staff from the minute I get there to The Dr and Or Staff behind the scene...they are all amazing caring human beings. They truly take care of my dogs from allowing them to lick 👅 them to giving them kisses 😚 We love looking forward to 💗 our visits. Amazing Doctors and Staff... I give it 💯 👍🏻👍🏻👍🏻👍🏻💗💕🐶🐕🐕🐶💕💗
elizabeth lopez
29 Apr 2018
I was referred here for an emergency for my dog’s eye and they took him immediately. The hospital is super clean and pretty. The service at the desk are super nice. The doctors are amazing. They atten...
I was referred here for an emergency for my dog’s eye and they took him immediately. The hospital is super clean and pretty. The service at the desk are super nice. The doctors are amazing. They attended me with care and understanding. My dog is all better because of them. I cannot be more grateful for them. I would recommend this hospital for emergencies and specialty care.
I come from queens and it’s almost ab hour ride but it’s worth it. You would want the best doctors for your fur baby and this is it.
Thank u LIVS!
Sandy L.
28 Apr 2018
Mercy has been a patient at Long Island Speciality Hospital for over 5 years! We are so incredibly fortunate to have found Dr. Marino and Dr. Loughin- Thanks So Much for all that you've done for Mercy...
Mercy has been a patient at Long Island Speciality Hospital for over 5 years! We are so incredibly fortunate to have found Dr. Marino and Dr. Loughin- Thanks So Much for all that you've done for Mercy and our family. Sandy, Family and of course Mercy🐾🐾🐾🐾
Gary Farkash
27 Apr 2018
From the beginning to the end of my visit, EVERYONE here treated my dog and I royally and honestly.
The Doctors were upfront about diagnosis, treatment options and costs.
They walked me through all ...
From the beginning to the end of my visit, EVERYONE here treated my dog and I royally and honestly.
The Doctors were upfront about diagnosis, treatment options and costs.
They walked me through all options and allowed me to choose the right one for this visit. I highly recommend them and I will be returning. They also cared enough to call me and follow up to see how my dog was feeling after I got home and to find out if I had any questions or concerns.
That! Is quality care.
Stephanie Ramirez
19 Apr 2018
I brought in my Russian Blue that had been sick for some time. The doctors explain in detail everything that was done to him and what can be the cause. My family and I have more then enough informatio...
I brought in my Russian Blue that had been sick for some time. The doctors explain in detail everything that was done to him and what can be the cause. My family and I have more then enough information to make the best possible choice. Thank you
Emily Stowe
14 Apr 2018
Exceptional experience at our consultation today with Dr. Kim to discuss options for treating my dog’s glaucoma. Dr. Kim and her team in the opthomology department are efficient, thoughtful and expert...
Exceptional experience at our consultation today with Dr. Kim to discuss options for treating my dog’s glaucoma. Dr. Kim and her team in the opthomology department are efficient, thoughtful and expert. They laid out our options clearly and suggested we take our time to make a decision.
In terms of the administrative staff-I have never seen such a well-run doctors office either for animals or humans. From Donna, who set up my initial consult, to the incredibly attentive and thoughtful front desk staff, this is a very customer-service oriented operation. I feel like my little Rocco is in good hands.
Paula DiGangi
9 Apr 2018
This office is a well oiled machine..very organized. So happy my regular vet recommended them. Very caring , helpful and professional. Got a next day appointment. Dr. Kim was sweet and explained every...
This office is a well oiled machine..very organized. So happy my regular vet recommended them. Very caring , helpful and professional. Got a next day appointment. Dr. Kim was sweet and explained everything in detail. The staff in the room with her were gentle and caring with my dog Slugger. I could tell they all loved what they did and that made me feel so much better. I HIGHLY recommend this office.
T L.
13 Mar 2018
Dr. Kim and Dr. Sapienza are first class. Saved my dog’s eye last year after he suffered a terrible corneal ulcer, luckily the emergency surgery helped save his vision. We are being treated again fo...
Dr. Kim and Dr. Sapienza are first class. Saved my dog’s eye last year after he suffered a terrible corneal ulcer, luckily the emergency surgery helped save his vision. We are being treated again for another corneal ulcer and the staff there have been great!
Noreen A.
18 Feb 2018
Everything great customer service should be. Dr Goodwin spent a lot of time with us. He was very nice and informative. Wonderful bedside manner. I feel comfortable with him seeing my King Charles span...
Everything great customer service should be. Dr Goodwin spent a lot of time with us. He was very nice and informative. Wonderful bedside manner. I feel comfortable with him seeing my King Charles spaniels Teddy & Bear.
A M.
26 Jan 2018
Love at first sight. Clean, comfortable and caring facility. All around. My main Dr was Dr Marino, but everyone was professional and courteous. My kitten was in safe hands.Thank u all for everthing.
Danielle K.
3 Jan 2018
I have been to LIVS ultie times and always had pleasnt helpful care. Recently i brought my doberman who suffers from brutal oseoarthris. The care and knowledge we received was tremendous and so helpfu...
I have been to LIVS ultie times and always had pleasnt helpful care. Recently i brought my doberman who suffers from brutal oseoarthris. The care and knowledge we received was tremendous and so helpful. Dr. Morgan spent a long time answer g all my questions and giving me endless options for treatment which I was never told before feom other vets. This facility is filled with wonderful caring and the best doctors in the world. I would never go anywhere else and if they treated humans they would be my doctor. Thank you LIVS😗❤
Jessica M.
9 Jun 2017
If you love your pet and want the best for them don't waste your money on this dermatologist. My dog was suffering and after multiple visits with her I saw zero results. After several scrappings Dr. ...
If you love your pet and want the best for them don't waste your money on this dermatologist. My dog was suffering and after multiple visits with her I saw zero results. After several scrappings Dr. Panich was treating my dog for severe allergies with vaccines and steroids.After visiting a knowledgeable vet and 1 scrapping later it ended up that my dog was suffering from mange. How can a regular vet figure out a skin condition quicker than a dermatologist who studied specifically for this? Thank you Dr. Panich for showing me that not every doctor is there to help some just like to keep their pockets full with desperate people like me.
Nicholas Caianiello
30 May 2017
A special thanks to Dr. Marino & all his staff members that make this hospital such a vital asset to all of our pets, that serves so many communities & helps so many of us when our pets become ill, th...
A special thanks to Dr. Marino & all his staff members that make this hospital such a vital asset to all of our pets, that serves so many communities & helps so many of us when our pets become ill, they can treat just about anything here for our pets.
All of the Doctors, techs, and the rest of staff members are very compassionate to our pets needs & also too parents of pets thanks again too Dr. Marino and his entire staff!
Love,
Bella & Tigger
Marius Jaskowski
22 May 2017
Over three weeks of over night hospitalization for over a month of treatment and multiple surgeries due to a Pasteurella skin infection mounting to $$,$$$ and enormous hardship without a clear sign of...
Over three weeks of over night hospitalization for over a month of treatment and multiple surgeries due to a Pasteurella skin infection mounting to $$,$$$ and enormous hardship without a clear sign of remedy. Their recommended course of treatment of a double flap surgery with "up to 20% loss" failed x5 = 100%. Gross error in medical advice but lined their pockets well. My recommendation is go elsewhere as soon as possible. They're prepared to hold your pet hostage until balance is paid.
anushka abichandani
19 May 2017
I am so happy I came to this hospital.Can't praise Dr. John S. Sapienza (Eye Specialist) enough.
My dog was diagnosed with glaucoma in both the eyes. he lost eyesight in one eye and could barely see f...
I am so happy I came to this hospital.Can't praise Dr. John S. Sapienza (Eye Specialist) enough.
My dog was diagnosed with glaucoma in both the eyes. he lost eyesight in one eye and could barely see from the other eye. I took him to many eye specialist, everyone one said they cannot do anything because he will eventually become blind. but Dr John S. Sapienza did some test on him and informed us that he has glaucoma in one eye but the other eye is fine , only need to give drops to produce tears. His eyes/ cornea was scratched up. The drops he have gave were like a miracle. My baby's one eye is fully functional and he can see from that eye properly. He doesn't bump into things anymore, there is no redness in eyes. He started behaving like his old self. Everyone in staff is also very nice. They are expensive though....but worth every penny!!!
Jillian Lorraine
17 Apr 2017
I brought my dog in to LIVS a few months ago for behavioral issues. Dr. Sabrina, the behaviorist, has been nothing but fantastic. She is patient, incredibly kind, and very knowledgeable. We have no...
I brought my dog in to LIVS a few months ago for behavioral issues. Dr. Sabrina, the behaviorist, has been nothing but fantastic. She is patient, incredibly kind, and very knowledgeable. We have not fixed my dog's issues yet but she is continuing to work with me, after our sessions ran out, by calling in new scripts to try and giving over the phone suggestions. The front desk was always friendly and efficient, and I never wait long when I go in. I highly recommend LIVS, especially Dr. Sabrina if you need a behaviorist.
Elizabeth M.
1 Apr 2017
My dog went in to have an exam playful and normal came out with medicine that left her in a state of horror two days later and will soon be put to sleep all this after overdose of two medication and ...
My dog went in to have an exam playful and normal came out with medicine that left her in a state of horror two days later and will soon be put to sleep all this after overdose of two medication and no call back. I guess they will not return my call back.... perhaps they will answer to someone else. Elizabeth
Walter Priestley
29 Mar 2017
I brought our 19 year old dog in yesterday while he was having a seizure. As soon as I walked in, the staff came around the counter to assist me without asking any questions. They lovingly took our do...
I brought our 19 year old dog in yesterday while he was having a seizure. As soon as I walked in, the staff came around the counter to assist me without asking any questions. They lovingly took our dog and put him in intensive care. They were able to subdue his seizures and cool him down. His fever was 109.5. The vet saw me shortly after and discussed our options. I told her that I had to wait for my wife to make a decision. They were extremely patient and compassionate with us. Ultimately Jake's time with us was up and they helped to make our decision an acceptable one for our family. Everyone from the front desk to the technicians and the person that handled the financials were very compassionate and the expenses were surprisingly less than I had imagined. We had never used them before. Our vet was unavailable because it was after hours and we were recommended to come here. I would highly recommend them. Thank you to everyone that works at LIVS in Plainview!
Alex Avery
16 Feb 2017
Came in through er wanting to rule out a suspected illness. I'm not a vet and my dog was acting very suspiciously so I decided to come in to make sure everything was ok. Dr Fiore was incredibly rude a...
Came in through er wanting to rule out a suspected illness. I'm not a vet and my dog was acting very suspiciously so I decided to come in to make sure everything was ok. Dr Fiore was incredibly rude and sarcastic with me, she asked for a history I gave her one, then get replies snappy replies about irrelevant information, correcting me and just straight up nastiness. Extremely upset to have seen her and given my money for the treatment I got when vets should appreciate that I was making sure my dog was alright. -1 stars.
Lindsey Matheson
13 Jan 2017
I am deeply grateful and amazed, not only at the high standard of care that my dog received, but also at the real efforts made to keep him comfortable and to keep me informed and comforted during his ...
I am deeply grateful and amazed, not only at the high standard of care that my dog received, but also at the real efforts made to keep him comfortable and to keep me informed and comforted during his surgeries and ICU stay at LIVS. At one of the most distressing times of my life, every member of the staff did all they could to help me through.
I am particularly grateful to his surgeon, Dr Leyva, for his dedication, skill and humanity.
All the doctors and nurses in the intensive care unit took such great care to monitor my dog's condition and keep him comfortable. Without fail, every member of staff was patient and encouraging. Someone even dug my car out of the snow and refused to accept anything more than a hug in thanks.
I have never seen a hospital, for either people or animals, where there is such consistent expert care combined with empathy and efficiency. I shall always recommend LIVS to anyone in need of specialist veterinary services.
D B
19 Dec 2016
I lost my cat this past week, during eye surgery they discovered numerous cancerous masses that would have only given her a very short time if we were to bring her home. This came so unexpected since...
I lost my cat this past week, during eye surgery they discovered numerous cancerous masses that would have only given her a very short time if we were to bring her home. This came so unexpected since she was supposed to be coming home the next day with her eye all better. Both Dr. Marino and Dr. Sapienza were nothing but kind and compassionate as well as the front desk staff. I received constant updates during this ordeal so I never felt out of touch as to what was going on leading up to her diagnosis. I was also not rushed into making a decision. This was such a heartbreaking day for us and they did everything they could to help ease the pain of losing our little piglet.
Betty Nicholson
6 Dec 2016
having had dogs for more than 30 years, i have had my share of dog illnesses and dog hospitals. i must say, during a most stressful time, there was not a person who was not compassionate and caring-an...
having had dogs for more than 30 years, i have had my share of dog illnesses and dog hospitals. i must say, during a most stressful time, there was not a person who was not compassionate and caring-and i mean not only the doctors but even the women who answer the phone. everyone was wonderful and i would never go to any other animal hospital . and the doctor was not in a rush, we talked, we discussed options and i must say, we were on the same page .all in all, a pleasant experience during a stressful time.
Rebecca L.
13 Nov 2016
I had an emergency with my hamster named Popcorn at 1 am tonight (I won't get into details about what happened... it's pretty grotesque). The vet saw me right away and did everything in her power to m...
I had an emergency with my hamster named Popcorn at 1 am tonight (I won't get into details about what happened... it's pretty grotesque). The vet saw me right away and did everything in her power to make the cost as low as possible. They were all very friendly and didn't act like it was insane to bring a hamster to the vet at 1 am! I am so pleased and would definitely recommend this vet to anyone!!! It's so amazing that they are open 24 hours.
Doreen Dasilva
1 Nov 2016
Dr. Kim from Long Island Veterinary Specialists is an absolute miracle worker. Just when we had thought our dog Chip was going to lose his sight, Dr. Kim showed us the path to recovery all the while ...
Dr. Kim from Long Island Veterinary Specialists is an absolute miracle worker. Just when we had thought our dog Chip was going to lose his sight, Dr. Kim showed us the path to recovery all the while preventing him from surgery. We were sure that there were no options left after Chip's eye had not opened for weeks, and the mere wave of a hand near his face made him wince. We were all heart-broken at the signs of his pain, and previous suggestions simply did not work for him. Dr. Kim informed us exactly what to do with his treatment, and motivated us to be stern with keeping his cone- collar on at all times. She really stood by us as we fought against this devastating ailment, and never gave up hope that we weren't going to get through this together. She tended to Chip with such love, care and professionalism, we are forever thankful to the work that she does. It was truly a blessing to come across such thoughtful care, and I recommend Dr. Kim to anyone with an irreplaceable furry family member.
CarGuy In Long Islad
16 May 2016
I brought my dog in for eye surgery, he had distichiasis.
I had VIP pet insurance for him.
When we meet with Dr. Sapienza, we discussed the insurance I had and he said no problem that he has dealt w...
I brought my dog in for eye surgery, he had distichiasis.
I had VIP pet insurance for him.
When we meet with Dr. Sapienza, we discussed the insurance I had and he said no problem that he has dealt with VIP Pet Insurance and they cover most of the surgery.
Well, after the surgery and I submitted the paperwork to get reimbursed. I found out that Dr. Sapienza filled out the paperwork codes wrong and I wouldn't be getting any money back. I emailed and called Sapienza and he finally did respond, he said he wasn't going to redo the paperwork and that I should just make a lot of noise with the insurance company to get the money.
He is pompous, dismissive and his claim to fame is working on Regis Philbin's cat.
The reason why I did give 2 stars is because he did do good work on my dog.
But for him as a person, he would get 0 stars.
I would not recomend him to anyone I know. A good bedside manner of another doctor is worth traveling someplace else. Some doctors just don't realize how important it is to treat people correctly.
paul werler
13 May 2016
Straight up crooked, hand me a bill for 8k at 11pm at night and wouldn't keep my dog unless I paid at least half up front even though nothing was happening until the following day. Ended up charging m...
Straight up crooked, hand me a bill for 8k at 11pm at night and wouldn't keep my dog unless I paid at least half up front even though nothing was happening until the following day. Ended up charging me $200 for just bringing my dog to them, nothing else, I saw no doctor, got no other info besides what my vet who referred me there told me. Never ever again... Shows you what they really care about.
Donna Szlosek
5 Apr 2016
Yesterday, I took my keeshond for an appointment with Dr. Panich. Not only did my dog not receive the standard of care, but he did not receive any care at all :
1. She did not examine him or take an...
Yesterday, I took my keeshond for an appointment with Dr. Panich. Not only did my dog not receive the standard of care, but he did not receive any care at all :
1. She did not examine him or take any tests, even though I requested this (and I was charged $240.00);
2. My dog was to be taken off of paxil, although on the phone she said she would check how to do this and know by the date of my appointment on my appointment, she told me this was not her field and to just stop it when I told her this medication could cause bad results to my dogs health to just stop it, she said it is not the same in dogs as in people and if he got sick it would just be very drowsy, queasy, not wanting to eat (Yet she earlier told me she knew nothing about this on the phone she indicated she would consult with another dr which she never did). She also said he could be sick a couple of days I asked if I should bring him in if he gets sick and she said no, why pay $300 to bring him in.
3. She was unprofessional, condescending and abrupt. She would not let me discuss my dogs problems at all;
4. She diagnosed a steroid (which my dog has had bad reactions to in the past and is listed on the web as having possible serious side effects -- I also checked with other vetinerary providers on this) without checking the medical records sent over, without consulting with me, without examining the dog or taking any tests at all.
5. I was given 3 different versions of how the steroid should be administered.
6. When I asked her about my dogs very dry and peeling nose she said it was all right minor (his nose is cracked and has pieces flaking off)
7. I called the office and told them and asked for a refund they said to me why did you pay the bill (someone named Lexi).
In summary, I was charged for a service I never received ($240.00) my dog was prescribed medicine which could have been harmful to his health and well being as well as being advised to just stop the paxil, she was indecisive about how to administer the prescription and she put down a fictious drs name as a referral who I have never heard of (what happened to honesty?)
This does not seem to be consistent with what a vet should be she seemed to have to concern at all about my dogs health, comfort well being and I would like, not only, my money back but to get her educated on how to care for animals well being. She obviously does not care.
Tami Tami
13 Mar 2016
Brought in my 3 yr old guy tonight after he got a hold of one of my medications-- I had called the ASPCA poison control center and they said bring him to a vet asap. As we were leaving home he was sta...
Brought in my 3 yr old guy tonight after he got a hold of one of my medications-- I had called the ASPCA poison control center and they said bring him to a vet asap. As we were leaving home he was starting to show behavioral signs that he definitely wasn't himself and I was pretty worried. Front office staff at LIVS were calm and friendly on the phone and in person. When we arrived my boy was seen almost immediately. Dr Lieberman was nothing short of phenomenal. Before I knew the prognosis I told her point blank I absolutely adore this dog do WHATEVER must be done for him. (I realized later I had essentially just handed over a verbal figurative blank check-- but faced with the situation I genuinely felt like money was something I would handle later.) After he was fully evaluated it was determined that he was (Thank goodness) NOT in a critical situation but should be carefully monitored for the night. Dr Lieberman came into the room and explained all of my options and that he was stable enough to go home. She explained he could be monitored in the ICU overnight but it would be at least $2,000+ and the medicine he had eaten was extremely unlikely to cause any permanent damage. She could have easily walked into the room and just told me he needed to stay there overnight and I would have not even questioned it. But Dr. Lieberman didn't do that -- she was direct and honest---and since he essentially was safe and just needed a close "mom-eye" monitoring him for the night I brought him home and saved THOUSANDS of dollars. And not only was Dr Lieberman honest, thoughtful and thoroughly comprehensive in my boys care and evaluation, she actually took the time to completely explain the biochemistry at a cellular level to me --exactly WHY the overdose of this particular medication was not dangerous.
Overall my experience with LIVS was outstanding. Dr. Lieberman is a living example of a truly extraordinary vet with awesome doggy AND people skills. I genuinely don't believe my boy or I could have been treated with more care, thought, kindness or honesty. A+ --- 5 stars.
Gail Dzubay
22 Feb 2016
We had a very positive experience This has to be the cleanest veterinary place
I have ever been to. They treated my girl with such sweet kindness and I feel very
confident to have a long term relatio...
We had a very positive experience This has to be the cleanest veterinary place
I have ever been to. They treated my girl with such sweet kindness and I feel very
confident to have a long term relationship with them I would recommend this hospital to
anyone. Sincerely Gail Dzubay
Allan I.
19 Oct 2014
Horrible experience. Briefly felt my dogs hind quarters, shoulders, and mid-section. Was charged full price even though we had not received even a routine physical examination of Mouth/Teeth/ Gums, ...
Horrible experience. Briefly felt my dogs hind quarters, shoulders, and mid-section. Was charged full price even though we had not received even a routine physical examination of Mouth/Teeth/ Gums, Heart/ Cardiovascular, Lungs/Trachea, etc. I would never consider going again.
Andrea G.
16 Jul 2014
Dr. Sapienza saved my puppy's eye! Her eye was at 90% destroyed by a melting ulcer and he booked her surgery for the very next morning. While in surgery he changed the type of surgery so that there wo...
Dr. Sapienza saved my puppy's eye! Her eye was at 90% destroyed by a melting ulcer and he booked her surgery for the very next morning. While in surgery he changed the type of surgery so that there would be minimal scarring. This facility is clean and prompt and everyone I have ever spoken to is extremely helpful. I recommend them 1000%
Sharon B.
26 Feb 2013
Our Siberian Husky, Achilles, developed severe allergies last year. His beautiful clear face was ridden with sores and open wounds. He would itch endlessly and really no medication or topical creams s...
Our Siberian Husky, Achilles, developed severe allergies last year. His beautiful clear face was ridden with sores and open wounds. He would itch endlessly and really no medication or topical creams seem to help. We went to our regular vet and then to another to get a second opinion but to no avail. Finally, we decided perhaps we should see a specialist and after some research, came upon Long Island Veterinary Specialists and the vet, Dr. Rada Panich. Dr. Panich was an absolute pleasure to deal with. She was very gentle with our Achilles and was extremely knowledgeable about his ailments. She gave us several tablets and topical creams for him and to our good fortune it did the trick. Not only was he back to his usual beautiful self, but she left two very skeptical dog parents, true believers in the meaning of "specialist". We would, without a doubt, recommend Ms. Panich to anyone dealing with severe pet allergies.
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