When I got there my cat started hissing. He was not in a carrier so they aggressively picked him up to his obvious discomfort and shoved him in a carrier. They then proceeded to bring my baby to another room, never introducing themselves I may add, and after weighing him informing us that they couldn't do a full physical if he was growling. I do not appreciate the way they handled my cat. Also, they provided us with a cardboard carrier with punch out holes to bring him out in. Only half the holes were punched out when they put him in and basically ordered us to leave. This visit cost $75! Horrible vet. Never again. Read Less

I have had several problems with this practice:  poor communication, a control-freak attitude and unfixed cats wandering around the place.  First, a staffer insisted my cat needed a rabies booster even though she had the 3 year shot just the year before.  The staffer was looking at my cat's rabies certificate at the time, so the mistake was irritating.  Maybe she had dyslexia, maybe she missed the fact that the date on the certificate for the next vaccination was two years away - I don't know, but she was rude about it.Second, there was a problem with the strength of my cat's medication because of a pharmacy error.   The pharmacy called Doctor Hartman when they found the error.  Doctor Hartman told them it was o.k. to keep my cat at the wrong dosage.  No informing me; no consultation about what I wanted to happen to my cat, nothing until quite a bit of time passed.  In fact, once the pharmacy corrected the dose at MY insistence, my cat did MUCH better.  Dr. Hartman's communication skills were poor at best in this instance.Third, one time Dr. Arnold was seeing my cat, who is an escape artist.  She started taking my cat out of the carrier without making sure the doors to the exam room were closed.  They weren't.  I jumped up to close them and Dr. Arnold scolded me for doing so. She told me only the techs can open and close the exam room doors.  She told me to sit down. It is unacceptable to be scolded as if I was a child just because I was concerned about my cat's well-being. Finally, this office has several unfixed show cats who wander around the waiting room and exam rooms, peeing at will.  That is the source of the stink others have complained about.  Sometimes the staff gets the deodorizer out and sometimes not. Because of that smell, my cat was always on her guard - I mean to insane levels.  It can't be helped that there are other cats in carriers in the waiting room, but why add to the stress levels with pee smell in the exam rooms, back room, and waiting area?  Cats are extremely sensitive to the smell of other cats' urine.  This vet practice should know that.I have switched to another vet who really does care for cats and I and my furbaby are MUCH happier. Read Less

My family has come here for years. My wife and I bring our current cats now. Great place to come to, always take care of our animals with great care. Dr. Arnold and her staff are great. I highly recommend them anytime. Read Less

I have gone to Caring for Cats for over a decade and absolutely love Dr. Arnold. She is a very compassionate vet who is very dedicated to her clients/pets. I have a cat who's 18 now thanks to the excellent care Dr. Arnold has given her over the years. Read Less

We take our cats there and they always do such a great job. Everyone is so nice, and they handle the cats very well. Our cats never like going to the vet, but this place makes the trip as easy and painless as possible for them. They're very professional and they do a great job. I highly recommend them if you have cats of your own! Read Less

We euthanized a close family pet a few weeks ago, not only was our experience completely horrible but Caring for cats actually called us to ask how the cat was doing .......3 DAYS AFTER EUTHANIZING HER AT THEIR HOSPITAL! This place is a joke, the staff is uneducated, the paw prints they did for us were atrocious, we had to ask them to close the door to the exam room that we were in... we were stuck listening to all the chaos coming from the waiting room and the treatment room. After euthanizing her , they moved us to a room that had a giant garbage can in it with cat litter all over the floor. (they wouldn't let us grieve in one of the normal appt rooms - we must have been taking up too much time..so they made us walk through the waiting room with our cats dead body in front of everyone to free up a room for their appts) on top of all of this - we had a euthanasia appt at 3pm, they forgot to check us in and left my family crying their eyes out in the waiting room for an additional 30 minutes before getting us into a room. dr.arnold seemed very careless. I wish she didn't let the pet suffer for so long, forcing me to have the quality of life talk with the owner rather than the veterinarian . i've worked at an animal hospital for over 5 years and I've just finished schooling to become an LVT so I really did expect more . I feel like she should have stepped up and admit she was suffering to our faces. She just kept wanting to treat. Please save yourselves the money, and save your cats the pain and go somewhere else for treatment. Read Less

Took my cat here because he was showing symptoms of a fever, Dr. Hartman seemed to be in a rush with my cat because there was an emergency coming in and was rude answering a few of my questions. Gave my cat some antibiotics and some water then said we were all set . Brought my cat home and he died before the end of the night. He was only a couple years old. Read Less

I love Caring for Cats. I love them so much that I drive from North Winton/Main Street neighbor all the way out to the north edge of Greece, near the parkway. Dr. Arnold is fabulous and the staff is always so helpful and responsive. This week one of my fur-babies needed to be checked for an allergic reaction to food. We were in and out very quickly, and with minimal fuss from my cat.I also love that when I had to let one of my babies go 2 years ago, the staff was incredibly compassionate and very supportive as I made the difficult decision, counseling me on the phone before and after the evaluative appointment, including calling me back before office hours when he took a turn for the worse overnight. They were patient as I said good bye, and didn't make me feel like I was holding them up from other appointments. A few days later I received a sympathy car with a hand written note, which made me feel like I had made the right choice. They really are the best, and the resident cats that traipse around always make me smile and feel comfortable about how much the people who work there just really, really love and appreciate the royalty of the feline kind. Read Less

This vet is great, dr. Arnold was our original vet and she is amazing, lately we have been with dr. Hartman and she is great also. This is a very busy office and the staff is always busy but they are very helpful and do everything they can to help. They always seem to be able to get us for last minute appointments when the cats need it so I am very grateful. Yes, the office sometimes stinks but there are probably 50 cats in there any given day. I also like that this vet only sees cats. Read Less

I have been taking my cats to Dr. Arnold for 20 + years. I wish I could give this 10 stars! Caring For Cats is the best veterinary office you can ask for. The staff is friendly and very caring. They truly love each kitty that enters their office. I have only seen Dr. Arnold all these years and she is an amazing doctor. I have completely trusted her opinions and all suggestions when it came to any surgeries or medicinal regimens for my cats. They accommodate your scheduling needs as much as possible and ALWAYS return phone calls. Best place! Read Less

We love it here! They are always so sweet to our cat, Riley. Very affordable! We have owned two cats and have gone through caring for cats for both of them. They are so sweet to the animals and always explain everything, recommend great treatment options are genuinely care that your pet gets the best care possible. I always recommend this place to any new cat owners.Read Less

Today makes my fifth year of bringing my long hair cat for grooming and vaccinations. I have always found all staff to be very caring and helpful. The grooming job is great and they seem to specialize in the "Tiger Cut".  I am very particular when it comes to choosing a Vet but I have no cause for concern at Caring For Cats. Read Less

Two weeks ago my cat became critically ill very quickly. I talked to Pam and although they had no openings she told me to bring her in immediately. Dr. Arnold could not find anything obvious on her physical exam but drew blood and urine to send to the lab. To cover possible causes, she gave her an antibiotic and b-complex injections along with an appetite stimulant and some extra fluid. We would need the lab results to treat her further and they would not be ready until the next day, which was Friday. They called for the results but were told they would not be ready until after 6pm, past closing time. My cat was continuing to decline so we decided to take her to Veterinary Specialists and Emergency Services. On our way there Dr. Arnold called me and said she had waited at the office until the results were ready and texted them to me so I would have the critical information I needed when we arrived. My cat had diabetes and needed care immediately. Words can not express my appreciation to Dr. Arnold for her above and beyond actions that night. She had weekend plans but put the care of my cat first. In my opinion there is no better place than Caring for Cats. In the past 17yrs I have seen both Dr. Arnold and Dr. Hartman equally and both are excellent. I can also not say enough about Pam, she is the best as well. Thank you, to all of you for your wonderful care, it meant the world to me. Read Less

Yes,  the stench of urine is really strong here,  but there is so much love in this building!  The workers here are very caring and you can tell how they handle your pet. Both of the doctors here are incredible and very straight up with you on your pets status.  They have never tried to get us to do a useless surgery, just so that they can charge you money. I have been coming here for over a decade and will continue to do so. Dr. Arnold is the best!  They also have treats in the waiting area and cats who live there roaming the building! They are super cute and friendly! I am a cat owner as well as a foster mom and they treat every animal in there the same. I lost my best friend,  Princess in 2013 and I couldn't be happier with how they treated the both of us. I highly recommend them to take care of your cat! I've seen the other reviews on here with low stars, and other than the smell, won't be disappointed! Read Less

I went to caring for cats the other day to put one of my babies down. She for a long time had issues and came to become 14 years old so I had to do what was best. I've been there plenty of times for both of my cats. I've read plenty of the reviews on here and I have to say, I didn't notice a smell whatsoever. I have a sensitivity to that too so I would have noticed. Maybe they had an issue in the past but must have gotten it under control because it was clean and odor free. I would like to point out I gave my review 4 not 5 stars. Most of the times I've went, my vet was dr. Hartman (the redhead). To be completely honest, I would have given my review 3 stars if it weren't for the amazing girl who was assisting the doc in the euthanasia because she was amazing. She took the time out to offer a paw print of my baby girl on a poem and even started to tear up. She was so nice and comforting which is much, much more than I can say about the vet. She got in and got out and every time I said something the look on her face was like she couldn't believe I was saying something, like I was bothering her. Like I said, I've brought my babies there for years and she was the same every time. Maybe thats just who she is and she wasn't silently judging me, but she in my opinion seriously needs to work on that. Putting my girl to sleep was the hardest thing in my life I've ever had to do, thank god for the wonderful girl who was there because I would have left there most likely wanting to blow the place up. I wish I knew her name because I would totally give her recognition but sadly, I don't. Read Less

I took 2 foster cats to get their shots and spayed yesterday and was 1 hr early and they still took me right in and since I drove 1.5 hrs it was nice! They were good with both my cats and even had compassion when I had bad test results for one of them! Wish my local vet was as caring! After reading some bad reviews before I went I'm glad I checked the place out myself!! Read Less

Dr. Betsy Arnold and her staff are the best! I have been going to her with my Persians cats for the last (at least) 20 years. They have treated my cats wonderfully. Dr. Arnold is a very caring and sincere vet. I would highly recommend her and her business. Janet (Sofee, Katie, Murphy, Abby and Brandee) Read Less

We used this vet's office for a number of years. The staff is good however other reviewers are right about the smell in the office. I ignored it until I switched to a Vet that takes dogs too when we got a dog. Honestly, I kind of went back and forth between 2 and 3 stars buy I'm sticking with 2. Read Less

My mom and I have been going to caring for cats for years. I must say that none of the staff is friendly and the drs are rude and not friendly and don't even smile. Um you are working with cats and people you need to be customer oriented and caring to the customers. Not to mention it smells like urine and poop in there and they have cats jumping around on top of you so unprofessional. I would never recommend anyone to go there. I am finding a different place to go to for my cat. They are rude and say nasty things to u and roll their eyes when you have a question. They act like everyone just has hundreds of dollars and they look down on you if you don't have a lot of money. I'm a true cat lover and I would never run my business like this. Very unprofessional. I would never tell anyone to go there.Read Less

My boyfriend and I have been going here for years with our cat, and recently it seems to smell more and more of cat urine. I appreciate most of the staff as they seem to really care about their human and animal patients, although there is one doctor that is more insensitive than the other as well. I feel that she seems incredibly impatient, and just really seems to hate her job. If it weren't for the affordable medical treatment, I might think about going somewhere else. Read Less

I am a veterinarian in Missouri and am planning on being in New York in the future. I had heard both of these vets are exceptional and have hopes of visiting their clinic:) If any time better than another, please let me know. Dr Bill Sorrick, Webb City,MO Read Less

Great veterinary facility for your kitties. I love that they are specialized in cats, it makes me feel more confident in working with them knowing they work with just cats all day, every day. The staff are very friendly, they care about you and your cat. I really value this, I have been to other places with some terrible staff experiences. It's great to know my little guy is in good, caring hands. The doctors are very good and knowledgeable, they handle the cats very well. I am very comfortable giving my cat to them, and trust in what they say. It's a bit of a drive from me - I live on East Avenue, but the drive is completely worth it. Read Less

I have ran the entire roller coaster of emotions over the course of the last few weeks. I have taken my Furr baby Cosmo to Caring for Cats for 8 years. Because of his medical condition, I had to make the tough decision to put him down. Everyone is entitled to their opinion and some reviews are probably based on grief. I personally have the utmost respect for Dr Hartman and her staff. She never gave up and was so supportive of me as I went through this tough time. They do care and their staff is the most warm but most importantly, knowledgeable group I have ever had the pleasure of partnering with. Although it is difficult, A huge thank you to Dr Hartman for your expertise and your support during this tough time.Read Less

I have taken my cats here for more years than I can remember., Both Doctors are very professional and thorough. While Dr Hartman may appear cold, she is very dedicated and will follow up personally. I pay to get good, effective care, which they are given, not a neighborly visit. The facility is very clean & I have yet to find any urine odors. Read Less

I love the laid back all cat atmosphere. Their cats are all over the place sleeping and playing and hanging out. The staff is very friendly, caring and accomodating . My cats get great care and will continue to use their services. Leslie Read Less

Having been recommended this place by friends (especially for best pricing), I paid my first visit to CFC yesterday and was very pleased with everything. I was taking in a stray cat that needed health check, shots, neutering etc. Staff were friendly and helpful. They took the time to answer my questions. Facilities were clean. Dr. Hartman and her assistant were both pleasant and efficient. i have no complaints. I even think my cat enjoyed it there! Hardly any waiting either for drop off and pick up. Thanks CFC :) Read Less

I have been taking my 5 cats to Caring For Cats for years.. I find both Dr. Arnold and Dr. Hartman to be excellent. It's obvious that they both love cats are very good Vets. Their prices are also very reasonable. I would recommend them very highly. Read Less