We have used this vet for a couple of years...the main reason, actually the only reason we use this vet is because Dr Tolchin now works there. Dr T has been our vet since the early 90s! The other staff and Drs at South Town are wonderful to work with. I would recommend them. Read Less

Referred by our vet for an ultrasound for my kitty. Caring doctor and staff. We were allowed to go in during procedure. Doctor took his time explaining everything he saw and showed us on the pictures. Read Less

We took our 14 year old cat for an ultrasound today. There is a wonderful and caring staff here. Dr. Edward Gschrey in particular was very kind, detailed, and spent a lot of time explaining our options for caring for our cat. I highly recommend South Towne if you love your cat or dog. Read Less

I don't like my animals to be referred to as "this dog, they have a name for a reason. I also prefer to be called by the vet not the tech for anything other than a routine visit. Playing phone tag with important questions is a waste of time Read Less

My childhood dogs were treated at this hospital, and when I got my first dog on my own I knew that I had to check them out again. Their bedside manner, kindness, and thoroughness can't be beat. My furbaby and I can't recommend them enough! Read Less

Just started bringing my cat here. I don't have any places to compare prices to, but they were great at handling my cat and following up with treatments. I came across other customers who had been going there for a long time and are still satisfied. Definitely taking my cat back there for future visits.Read Less

I cannot say enough good things about Dr. G and the wonderful staff here at the hospital. If you own ferrets, you understand medical knowledge of them in Rochester is limited at best - and most often times its guessing and speculation as to effective treatment. That is not the case here - Dr. G and Dr. Scarpulla are not only extremely well educated, but also go out of their way to continuously study ferret health and the latest treatments available for them. I can't stress how amazing it is to have office staff who know you by name, pet, and even voice over the phone. They know exactly whats going on with your pet without having to access records, and will remember everything about you each time you see them. I have never been on hold for more than 30 seconds, and have always had the best interaction with all of them. They really get to know you here, and are long term staff - not constantly rotating interns or clerical. Aside from the immense knowledge of the doctors, they are the reason I will never be leaving this office. Other vets in the area have misdiagnosed and even killed our ferrets with lethal doses of medicine - however thanks to Dr G and staff we have enjoyed several more years with our little guys with proper treatment. That alone is something we can never repay them for. Read Less

I loved this place. My ferrets and dogs went to this place all the time when needed. I highly recommended Dr Edward to take care of your pets. He is the best. I wish there is somebody like him in the city where i am currently living in.Read Less

We followed Dr. Tolchin here - the staff are fabulous. One person worked hard to accommodate our need for an unusually-scheduled appointment, for our first visit. everyone is warm and friendly. Highly recommend. And of course Dr. Tolchin is fabulous. Read Less