Banfield Pet Hospital
Saratoga Springs, New York
General Info
Banfield Pet Hospital in Saratoga Springs provides compassionate and knowledgeable care for pets throughout the region. The services offered by the hospital include Dental Care, Microchipping and Vaccinations. The practice emphasizes pet wellness, chronic illness management, and urgent medical care. The Banfield Pet Hospital team in Saratoga Springs approaches veterinary care like the tuning of instruments, building rhythms and behavioral cues to support New York households. There is an initial phase when the toy is not being touched, but rather observed. Staff members watch the pets as they navigate corners and react to the soft sounds while orienting themselves on movement. The diagnostic flow automatically adapts during operation to fit specific conditions. Pets holding their breath or reacting to neck contact during eye exams causes the staff to adjust the visits accordingly. Owner input enhances every medical decision regarding whether the pet chooses to sleep and how often it seeks out contact in naturally calm home environments. Banfield Pet Hospital offers a variety of services, including diagnostic testing and pain modeling techniques, mobility assessments, environmental allergy evaluations, preventive care plans, and long-term stabilization approaches for chronic conditions. Services for deeply traumatized or overstimulated animals can also be split into several time slots or combined with decompression in-between. Daily temporal patterning impacts both the speed and manner in which results are communicated within domestic social settings. The subsequent visits are determined by the pet’s recovery patterns, not specific dates. Pet owners are also advised to observe any unusual behavior after the animal returns home from the veterinary clinic, such as avoiding certain rooms, stretching slowly, or taking longer to vocalize. The communication channels remain open to adjustments as routines change or symptoms begin to creep in. Banfield Pet Hospital conducts veterinary practices across Saratoga Springs and other adjacent New York areas by identifying the subtle signals pets exhibit during every pause, step, or heartbeat owners notice.
Services
Allergy Testing
Anesthesiology
Behavioral Counseling
Blood Pressure Monitoring
Bloodwork
Boarding
Cardiology
Dental Care
Dermatology
Deworming
Diagnostics
Emergency Care
Genetic Disease Testing
Grooming
Hospice and Palliative Care
In-House Pharmacy
Internal Medicine
Laboratory
Livestock/Farm Animal Care
Microchipping
Mobile Vet Services
Nutritional Counseling
Oncology
Orthopedic Surgery
Pet Euthanasia
Prescription Medications
Preventive Medicine
Puppy and Kitten Care
Radiology (X-rays)
Senior Pet Care
Spay/Neuter
Surgery
Vaccinations
Wellness Exams
Wellness Plans
Reviews
Laura Mead
10 May 2018
REPORT
Dr Ryan is wonderful. I saw a new dr yesterday with my dog Riley and felt uneasy about the visit. When they called with the results they asked me about my visit and I told them how the new vet made me...
Dr Ryan is wonderful. I saw a new dr yesterday with my dog Riley and felt uneasy about the visit. When they called with the results they asked me about my visit and I told them how the new vet made me uneasy and how when she examined my dogs stomach she said “hmmm” a lot and I had to ask multiple times if he was ok before I got a “yeah he’s fine”. I had a dog who had stomach cancer years ago and the whole thing just made me uneasy. The nurse I spoke with asked if it would be ok if dr Ryan called me back and I said yes please. Dr Ryan called back and apologized for the fact that I felt uneasy and offered to examine Riley herself later that day free of charge. Of course I said yes. She did and explained that he just had a low stomach like some dogs do and it is nothing to be concerned about. I appreciated the extra care she took to recheck my dog and to make me feel better. I felt like Riley was her favorite patient. It’s a very nice feeling to have a vet care about your dog the way you do. Thank you Dr Ryan!
Johnathan Busse
11 Apr 2018
REPORT
Awsome pet spot for sure. They are really nice and will work with you. They always go out of the way for me
Stephanie Cash Hogan
10 Apr 2018
REPORT
They are the best vet hospital I have been to. My pets both have wellness plans with them. Dr Oke and the entire staff goes above and beyond for my family. My dog was extremely ill last year and the s...
They are the best vet hospital I have been to. My pets both have wellness plans with them. Dr Oke and the entire staff goes above and beyond for my family. My dog was extremely ill last year and the staff stayed 2 hours late to ensure that he was treated. Cannot say enough GREAT things about this practice. Willl be a forever client! They are all truly family.
Aspen Witt
2 Apr 2018
REPORT
My dog came into Banfield Pet Hospital located in Pet Smart with an emergency. She was not a patient there, but it was the closest veterinary clinic to my home. I was treated with disrespect. My do...
My dog came into Banfield Pet Hospital located in Pet Smart with an emergency. She was not a patient there, but it was the closest veterinary clinic to my home. I was treated with disrespect. My dog was not seen immediately nor did the woman that worked at the front desk, Stephanie, help me in any way. There were two assistants in the back sitting down doing nothing; so I advised her of that and asked if they could help me. Stephanie could not even simply get up to ask them if they could help in order to expedite the process. She told me I needed an appointment and did not help me set up an appointment! After I left, I called the practice immediately and asked to speak with the practice manager of the Pet Hospital...once I heard back from her, I told her everything that happened and she told me that is not how my employees work and that no one sits around there. Ultimately, she told me everything I experienced was inaccurate...however, she was not there. In addition, she did care that my dog had an emergency and was not seen. There was no sense of urgency at this veterinary hospital. I would never recommend anyone here and would advise if your pet is currently a patient there to leave the practice.
Also, Don, the practice manager, would not get me in contact with her manager. She advised that I would be bounced back to her...the entire corporation is now defined by this terrible experience I had with Wilton Banfield Pet Hospital!
Matthew Anderson
8 Dec 2017
REPORT
Set an appointment the other week to have a microchip implanted in our dog. Woman on the phone easily set up the appointment and told us there would be no issues with them implanting the chip.
Fast ...
Set an appointment the other week to have a microchip implanted in our dog. Woman on the phone easily set up the appointment and told us there would be no issues with them implanting the chip.
Fast forward to our appointment yesterday and we show up, only to find out that now Banfield will ONLY install the microchips that they sell. There was some excuse about how a microchip installation went awry at some point between when we made our appointment and a week later.
The woman said they had particular difficulty with implanting the particular brand of chip we have, even though she had not seen the chip and had no idea what brand it was.
This was AFTER filling out all the paperwork and after waiting to be seen by the staff.
Not only were we lied to, but we had our time wasted. If there truly was an issue with implants provided by customers, they should have called to inform us. Instead, they were negligent, had us come in and tried to up-sell us on their own product.
We will not be bringing any animal to Banfield again as I do not enjoy being lied to or having my time wasted.
Side note - the PetsMart itself is a great place.
Ana-Joel FalcÃn-Wiebe
26 May 2017
REPORT
I made an appointment for my cat to get her rabies booster and as this was her first time with Bantfield Pet Hospital in Saratoga Springs, I brought her complete vaccination record. I was told that al...
I made an appointment for my cat to get her rabies booster and as this was her first time with Bantfield Pet Hospital in Saratoga Springs, I brought her complete vaccination record. I was told that all of her vaccines were on track, and that she did not need any vaccines. This seemed very strange and I insisted that her record be double-checked. I was told , again, that my cat needed no vaccines, so I returned home. On a second trip to Bantfield, I requested a vaccination certificate to confirm that especially her rabies vaccines were on track, since we are travelling internationally and this is one of the Canadian border requirements. I was told that only Bantfield Latham issues such certificates and that I would need to travel with my cat to Latham. As I reviewed her vaccination record myself, again, I confirmed that my cat indeed needs a rabies booster... I am now making an appointment elsewhere, where the same office applies vaccinations AND issues vaccination certificates. I do not recommend Bantfield Hospital, Saratoga Springs, for the deficiency of their services and the confusion between two basic and routinely vaccines: my cat's 3-year FVRCP (no need of a booster) and the yearly rabies vaccine!!
Emily McGee
4 Nov 2016
REPORT
They take great care of my Leia! Helped with her seasonal allergies, gave tips and medicine. She's always so happy to see them!
Karen
10 Aug 2016
REPORT
The Dr. was wonderful and took her time with both of my dogs. I have also had to ask them to fax my pet records to several places since leaving the area and they have always sent them cheerfully and ...
The Dr. was wonderful and took her time with both of my dogs. I have also had to ask them to fax my pet records to several places since leaving the area and they have always sent them cheerfully and promptly. I absolutely recommend the facility as a top notch whole-package practice.
sarah xedis
1 Jun 2016
REPORT
Just called around to the other banfield hospitals in the area and no one could get us in before friday, but Chelsea was very helpful and considerate and worked to get us in a time that worked for us....
Just called around to the other banfield hospitals in the area and no one could get us in before friday, but Chelsea was very helpful and considerate and worked to get us in a time that worked for us. Highly recommend!
Tifanie Smith
13 Oct 2015
REPORT
A few years ago the staff here saved my puppy from a horrible parvo death. They also have my husband and I the emotional support we needed during that hard time. I will never take my dog anywhere else...
A few years ago the staff here saved my puppy from a horrible parvo death. They also have my husband and I the emotional support we needed during that hard time. I will never take my dog anywhere else! They are absolutely wonderful.
Heather LaSalvia
19 Jun 2014
REPORT
Been bringing my puppy there for a couple of weeks and no matter what time or day my appointment is they always see us in a reasonable amount of time. Unlike the clifton park one that gets you in a ro...
Been bringing my puppy there for a couple of weeks and no matter what time or day my appointment is they always see us in a reasonable amount of time. Unlike the clifton park one that gets you in a room but the vet cant see you for 45 minutes. They don't push medicine on my dog either which the Clifton park on did as well. rooms are smaller at this one but overall good experience.
Ashley Northup
6 May 2014
REPORT
I just wanted to share this experience because I believe customer service to be a very important part of any good veterinary clinic. I just moved to Saratoga Springs and had my dog's prescription fax...
I just wanted to share this experience because I believe customer service to be a very important part of any good veterinary clinic. I just moved to Saratoga Springs and had my dog's prescription faxed over to Banfield. My previous VET (not a staff member) called and told me that she had just faxed it and had a confirmation fax. So I stood in line at Banfield while the receptionist, an older woman with dark hair in a ponytail and thick rimmed glasses, talked on and on with an attractive male client picking up a kitten - all about Obama and what the government is doing in restrictions of bandwidth of the internet etc. etc. etc. for oh, about 10 minutes, maybe more. A lovely conversation. So finally they are done and I step up to the desk. The woman glances at me and proceeds to answer the phones she's been ignoring during her previous conversation. So I stand another 3-4 minutes. When she is done on the phone, I ask if she can find his script so I can buy his dog food. She goes in the back and comes right back out saying my vet didn't fax it, and she doesn't have it. Then goes right back to talking on the phone. So I wait. Another 5 min. or so. Until she sets the phone down again... and I start to ask if she can double check because I know my vet faxed it...but before I can finish she interrupts me to say "I'm making an appointment right now" in an extremely rude tone. And so I walk away. That was approximately 20 minutes of my time wasted standing in line to buy an $80 bag of dog food. Well, I will get it somewhere else. I just wanted to say that a smile and a polite request to wait one more minute with an apology might have saved you one customer. Imagine how many more you've lost because of behavior like this. No thanks, I'll find a small town vet that might cost more but actually cares about their customers.
A Google User
25 Oct 2011
REPORT
This is my first experience with a vet as I just got my first puppy, so I'm sorry I don't have much to compare to. The staff and veterinarian we're very friendly and affectionate toward my puppy. I...
This is my first experience with a vet as I just got my first puppy, so I'm sorry I don't have much to compare to. The staff and veterinarian we're very friendly and affectionate toward my puppy. I had lots of questions and they answered all of them and never made me feel rushed. I purchased the wellness plan to keep costs down, I don't know what an average physical and vaccinations at a vet cost, but the plan costed $137 to sign up and $23 a month, otherwise the visit would have cost $421.
Photo Gallery
Book an Appointment
FAQs
Where is Banfield Pet Hospital located?
Banfield Pet Hospital is located at 3033 NY-50, Saratoga Springs, New York 12866. It's easily accessible to pet owners in the Saratoga Springs area and surrounding communities.
What time does Banfield Pet Hospital open and close each day?
Banfield Pet Hospital is open Monday 08:00 AM - 18:00 PM, Tuesday 08:00 AM - 18:00 PM, Wednesday 08:00 AM - 18:00 PM, Thursday 08:00 AM - 18:00 PM, Friday 08:00 AM - 18:00 PM. On Saturdays, it's open 08:00 AM to 17:00 PM. They are closed on Sundays.
Is Banfield Pet Hospital open on Saturdays?
Yes, Banfield Pet Hospital is open on Saturdays. Their Saturday hours are 08:00AM to 17:00 PM.
Is Banfield Pet Hospital open on Sundays?
No, Banfield Pet Hospital is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at Banfield Pet Hospital?
You can book an appointment online with Banfield Pet Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Banfield Pet Hospital offer?
Banfield Pet Hospital in Saratoga Springs offers a range of veterinary services, including Allergy Testing, Anesthesiology, Behavioral Counseling, Blood Pressure Monitoring, Bloodwork. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Banfield Pet Hospital offer vaccinations for pets?
Yes, Banfield Pet Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Saratoga Springs clinic.
Does Banfield Pet Hospital offer pet dental care?
Absolutely. Banfield Pet Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can I get my pet groomed at Banfield Pet Hospital?
Banfield Pet Hospital does offer pet grooming services in addition to medical care. You can have your dog or cat groomed (bathing, nail trims, etc.) by their professional grooming team. It’s convenient to get veterinary care and grooming in one place in Saratoga Springs.
Does Banfield Pet Hospital provide boarding or kennel services?
Yes, Banfield Pet Hospital has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Banfield Pet Hospital?
Banfield Pet Hospital provides spaying and neutering services for pets. Their veterinary team in Saratoga Springs has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can Banfield Pet Hospital microchip my pet?
Yes, Banfield Pet Hospital offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
Business Hours
Monday
Mon
8:00 AM – 6:00 PM
Tuesday
Tue
8:00 AM – 6:00 PM
Wednesday
Wed
8:00 AM – 6:00 PM
Thursday
Thu
8:00 AM – 6:00 PM
Friday
Fri
8:00 AM – 6:00 PM
Saturday
Sat
8:00 AM – 5:00 PM
Is this your business?
CLAIM IT HEREIncorrect information? Let us know
Banfield Pet Hospital
Saratoga Springs, New York
General Info
Banfield Pet Hospital in Saratoga Springs provides compassionate and knowledgeable care for pets throughout the region. The services offered by the hospital include Dental Care, Microchipping and Vaccinations. The practice emphasizes pet wellness, chronic illness management, and urgent medical care. The Banfield Pet Hospital team in Saratoga Springs approaches veterinary care like the tuning of instruments, building rhythms and behavioral cues to support New York households. There is an initial phase when the toy is not being touched, but rather observed. Staff members watch the pets as they navigate corners and react to the soft sounds while orienting themselves on movement. The diagnostic flow automatically adapts during operation to fit specific conditions. Pets holding their breath or reacting to neck contact during eye exams causes the staff to adjust the visits accordingly. Owner input enhances every medical decision regarding whether the pet chooses to sleep and how often it seeks out contact in naturally calm home environments. Banfield Pet Hospital offers a variety of services, including diagnostic testing and pain modeling techniques, mobility assessments, environmental allergy evaluations, preventive care plans, and long-term stabilization approaches for chronic conditions. Services for deeply traumatized or overstimulated animals can also be split into several time slots or combined with decompression in-between. Daily temporal patterning impacts both the speed and manner in which results are communicated within domestic social settings. The subsequent visits are determined by the pet’s recovery patterns, not specific dates. Pet owners are also advised to observe any unusual behavior after the animal returns home from the veterinary clinic, such as avoiding certain rooms, stretching slowly, or taking longer to vocalize. The communication channels remain open to adjustments as routines change or symptoms begin to creep in. Banfield Pet Hospital conducts veterinary practices across Saratoga Springs and other adjacent New York areas by identifying the subtle signals pets exhibit during every pause, step, or heartbeat owners notice.
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Saturday
08:00AM-17:00PM
Services
Allergy Testing
Anesthesiology
Behavioral Counseling
Blood Pressure Monitoring
Bloodwork
Boarding
Cardiology
Dental Care
Dermatology
Deworming
Diagnostics
Emergency Care
Genetic Disease Testing
Grooming
Hospice and Palliative Care
In-House Pharmacy
Internal Medicine
Laboratory
Livestock/Farm Animal Care
Microchipping
Mobile Vet Services
Nutritional Counseling
Oncology
Orthopedic Surgery
Pet Euthanasia
Prescription Medications
Preventive Medicine
Puppy and Kitten Care
Radiology (X-rays)
Senior Pet Care
Spay/Neuter
Surgery
Vaccinations
Wellness Exams
Wellness Plans
Reviews
Laura Mead
10 May 2018
Dr Ryan is wonderful. I saw a new dr yesterday with my dog Riley and felt uneasy about the visit. When they called with the results they asked me about my visit and I told them how the new vet made me...
Dr Ryan is wonderful. I saw a new dr yesterday with my dog Riley and felt uneasy about the visit. When they called with the results they asked me about my visit and I told them how the new vet made me uneasy and how when she examined my dogs stomach she said “hmmm” a lot and I had to ask multiple times if he was ok before I got a “yeah he’s fine”. I had a dog who had stomach cancer years ago and the whole thing just made me uneasy. The nurse I spoke with asked if it would be ok if dr Ryan called me back and I said yes please. Dr Ryan called back and apologized for the fact that I felt uneasy and offered to examine Riley herself later that day free of charge. Of course I said yes. She did and explained that he just had a low stomach like some dogs do and it is nothing to be concerned about. I appreciated the extra care she took to recheck my dog and to make me feel better. I felt like Riley was her favorite patient. It’s a very nice feeling to have a vet care about your dog the way you do. Thank you Dr Ryan!
Johnathan Busse
11 Apr 2018
Awsome pet spot for sure. They are really nice and will work with you. They always go out of the way for me
Stephanie Cash Hogan
10 Apr 2018
They are the best vet hospital I have been to. My pets both have wellness plans with them. Dr Oke and the entire staff goes above and beyond for my family. My dog was extremely ill last year and the s...
They are the best vet hospital I have been to. My pets both have wellness plans with them. Dr Oke and the entire staff goes above and beyond for my family. My dog was extremely ill last year and the staff stayed 2 hours late to ensure that he was treated. Cannot say enough GREAT things about this practice. Willl be a forever client! They are all truly family.
Aspen Witt
2 Apr 2018
My dog came into Banfield Pet Hospital located in Pet Smart with an emergency. She was not a patient there, but it was the closest veterinary clinic to my home. I was treated with disrespect. My do...
My dog came into Banfield Pet Hospital located in Pet Smart with an emergency. She was not a patient there, but it was the closest veterinary clinic to my home. I was treated with disrespect. My dog was not seen immediately nor did the woman that worked at the front desk, Stephanie, help me in any way. There were two assistants in the back sitting down doing nothing; so I advised her of that and asked if they could help me. Stephanie could not even simply get up to ask them if they could help in order to expedite the process. She told me I needed an appointment and did not help me set up an appointment! After I left, I called the practice immediately and asked to speak with the practice manager of the Pet Hospital...once I heard back from her, I told her everything that happened and she told me that is not how my employees work and that no one sits around there. Ultimately, she told me everything I experienced was inaccurate...however, she was not there. In addition, she did care that my dog had an emergency and was not seen. There was no sense of urgency at this veterinary hospital. I would never recommend anyone here and would advise if your pet is currently a patient there to leave the practice.
Also, Don, the practice manager, would not get me in contact with her manager. She advised that I would be bounced back to her...the entire corporation is now defined by this terrible experience I had with Wilton Banfield Pet Hospital!
Matthew Anderson
8 Dec 2017
Set an appointment the other week to have a microchip implanted in our dog. Woman on the phone easily set up the appointment and told us there would be no issues with them implanting the chip.
Fast ...
Set an appointment the other week to have a microchip implanted in our dog. Woman on the phone easily set up the appointment and told us there would be no issues with them implanting the chip.
Fast forward to our appointment yesterday and we show up, only to find out that now Banfield will ONLY install the microchips that they sell. There was some excuse about how a microchip installation went awry at some point between when we made our appointment and a week later.
The woman said they had particular difficulty with implanting the particular brand of chip we have, even though she had not seen the chip and had no idea what brand it was.
This was AFTER filling out all the paperwork and after waiting to be seen by the staff.
Not only were we lied to, but we had our time wasted. If there truly was an issue with implants provided by customers, they should have called to inform us. Instead, they were negligent, had us come in and tried to up-sell us on their own product.
We will not be bringing any animal to Banfield again as I do not enjoy being lied to or having my time wasted.
Side note - the PetsMart itself is a great place.
Ana-Joel FalcÃn-Wiebe
26 May 2017
I made an appointment for my cat to get her rabies booster and as this was her first time with Bantfield Pet Hospital in Saratoga Springs, I brought her complete vaccination record. I was told that al...
I made an appointment for my cat to get her rabies booster and as this was her first time with Bantfield Pet Hospital in Saratoga Springs, I brought her complete vaccination record. I was told that all of her vaccines were on track, and that she did not need any vaccines. This seemed very strange and I insisted that her record be double-checked. I was told , again, that my cat needed no vaccines, so I returned home. On a second trip to Bantfield, I requested a vaccination certificate to confirm that especially her rabies vaccines were on track, since we are travelling internationally and this is one of the Canadian border requirements. I was told that only Bantfield Latham issues such certificates and that I would need to travel with my cat to Latham. As I reviewed her vaccination record myself, again, I confirmed that my cat indeed needs a rabies booster... I am now making an appointment elsewhere, where the same office applies vaccinations AND issues vaccination certificates. I do not recommend Bantfield Hospital, Saratoga Springs, for the deficiency of their services and the confusion between two basic and routinely vaccines: my cat's 3-year FVRCP (no need of a booster) and the yearly rabies vaccine!!
Emily McGee
4 Nov 2016
They take great care of my Leia! Helped with her seasonal allergies, gave tips and medicine. She's always so happy to see them!
Karen
10 Aug 2016
The Dr. was wonderful and took her time with both of my dogs. I have also had to ask them to fax my pet records to several places since leaving the area and they have always sent them cheerfully and ...
The Dr. was wonderful and took her time with both of my dogs. I have also had to ask them to fax my pet records to several places since leaving the area and they have always sent them cheerfully and promptly. I absolutely recommend the facility as a top notch whole-package practice.
sarah xedis
1 Jun 2016
Just called around to the other banfield hospitals in the area and no one could get us in before friday, but Chelsea was very helpful and considerate and worked to get us in a time that worked for us....
Just called around to the other banfield hospitals in the area and no one could get us in before friday, but Chelsea was very helpful and considerate and worked to get us in a time that worked for us. Highly recommend!
Tifanie Smith
13 Oct 2015
A few years ago the staff here saved my puppy from a horrible parvo death. They also have my husband and I the emotional support we needed during that hard time. I will never take my dog anywhere else...
A few years ago the staff here saved my puppy from a horrible parvo death. They also have my husband and I the emotional support we needed during that hard time. I will never take my dog anywhere else! They are absolutely wonderful.
Heather LaSalvia
19 Jun 2014
Been bringing my puppy there for a couple of weeks and no matter what time or day my appointment is they always see us in a reasonable amount of time. Unlike the clifton park one that gets you in a ro...
Been bringing my puppy there for a couple of weeks and no matter what time or day my appointment is they always see us in a reasonable amount of time. Unlike the clifton park one that gets you in a room but the vet cant see you for 45 minutes. They don't push medicine on my dog either which the Clifton park on did as well. rooms are smaller at this one but overall good experience.
Ashley Northup
6 May 2014
I just wanted to share this experience because I believe customer service to be a very important part of any good veterinary clinic. I just moved to Saratoga Springs and had my dog's prescription fax...
I just wanted to share this experience because I believe customer service to be a very important part of any good veterinary clinic. I just moved to Saratoga Springs and had my dog's prescription faxed over to Banfield. My previous VET (not a staff member) called and told me that she had just faxed it and had a confirmation fax. So I stood in line at Banfield while the receptionist, an older woman with dark hair in a ponytail and thick rimmed glasses, talked on and on with an attractive male client picking up a kitten - all about Obama and what the government is doing in restrictions of bandwidth of the internet etc. etc. etc. for oh, about 10 minutes, maybe more. A lovely conversation. So finally they are done and I step up to the desk. The woman glances at me and proceeds to answer the phones she's been ignoring during her previous conversation. So I stand another 3-4 minutes. When she is done on the phone, I ask if she can find his script so I can buy his dog food. She goes in the back and comes right back out saying my vet didn't fax it, and she doesn't have it. Then goes right back to talking on the phone. So I wait. Another 5 min. or so. Until she sets the phone down again... and I start to ask if she can double check because I know my vet faxed it...but before I can finish she interrupts me to say "I'm making an appointment right now" in an extremely rude tone. And so I walk away. That was approximately 20 minutes of my time wasted standing in line to buy an $80 bag of dog food. Well, I will get it somewhere else. I just wanted to say that a smile and a polite request to wait one more minute with an apology might have saved you one customer. Imagine how many more you've lost because of behavior like this. No thanks, I'll find a small town vet that might cost more but actually cares about their customers.
A Google User
25 Oct 2011
This is my first experience with a vet as I just got my first puppy, so I'm sorry I don't have much to compare to. The staff and veterinarian we're very friendly and affectionate toward my puppy. I...
This is my first experience with a vet as I just got my first puppy, so I'm sorry I don't have much to compare to. The staff and veterinarian we're very friendly and affectionate toward my puppy. I had lots of questions and they answered all of them and never made me feel rushed. I purchased the wellness plan to keep costs down, I don't know what an average physical and vaccinations at a vet cost, but the plan costed $137 to sign up and $23 a month, otherwise the visit would have cost $421.
Photo Gallery
FAQs
Where is Banfield Pet Hospital located?
Banfield Pet Hospital is located at 3033 NY-50, Saratoga Springs, New York 12866. It's easily accessible to pet owners in the Saratoga Springs area and surrounding communities.
What time does Banfield Pet Hospital open and close each day?
Banfield Pet Hospital is open Monday 08:00 AM - 18:00 PM, Tuesday 08:00 AM - 18:00 PM, Wednesday 08:00 AM - 18:00 PM, Thursday 08:00 AM - 18:00 PM, Friday 08:00 AM - 18:00 PM. On Saturdays, it's open 08:00 AM to 17:00 PM. They are closed on Sundays.
Is Banfield Pet Hospital open on Saturdays?
Yes, Banfield Pet Hospital is open on Saturdays. Their Saturday hours are 08:00AM to 17:00 PM.
Is Banfield Pet Hospital open on Sundays?
No, Banfield Pet Hospital is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at Banfield Pet Hospital?
You can book an appointment online with Banfield Pet Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Banfield Pet Hospital offer?
Banfield Pet Hospital in Saratoga Springs offers a range of veterinary services, including Allergy Testing, Anesthesiology, Behavioral Counseling, Blood Pressure Monitoring, Bloodwork. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Banfield Pet Hospital offer vaccinations for pets?
Yes, Banfield Pet Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Saratoga Springs clinic.
Does Banfield Pet Hospital offer pet dental care?
Absolutely. Banfield Pet Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can I get my pet groomed at Banfield Pet Hospital?
Banfield Pet Hospital does offer pet grooming services in addition to medical care. You can have your dog or cat groomed (bathing, nail trims, etc.) by their professional grooming team. It’s convenient to get veterinary care and grooming in one place in Saratoga Springs.
Does Banfield Pet Hospital provide boarding or kennel services?
Yes, Banfield Pet Hospital has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Banfield Pet Hospital?
Banfield Pet Hospital provides spaying and neutering services for pets. Their veterinary team in Saratoga Springs has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can Banfield Pet Hospital microchip my pet?
Yes, Banfield Pet Hospital offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
Map
Is this your business?
CLAIM IT HEREIncorrect information? Let us know