Dr. Hartman is superb. My 15 year old Man “Cai” has been itching x 2 weeks. Went there & he wanted to do bloodwork 1st to see how kidneys and liver function is before going on a “newer” drug that lowers “older dogs” immune systems. He also said hope for a frost soon, that’s when this allergy will be gone. I like that approach better. Praying 🙏🏽 for a frost soon. Thank you for being an honest, professional empathetic Vet! Read Less

Used to be a good office, my family and I had been bringing our dogs and cats there for 20 years. Over the past couple years the vet is very dry, just in and out. Doesn't take his time to go over things if he notices an issue. The front staff is not organized, was waiting once for an hour and a half for an appointment, the girl wasn't even letting us know how much longer or apologetic, was just worried about chit chatting. Read Less

I wont be negative just stating my Experience at this establishment. I paid for a full exam for my dog and i must say i am still pretty much upset. My dog was barely checked or even touched for that matter. He only had his nails clipped and really never given any type of care. This was my first time at a vet but when i googled what my dog was supposed to recieve for his exam he never did. Im highly upset and down right furious about it. All i wanted was for my dog my fur baby to have the proper care before we leave town this week. I will pay the remainder on my bill but seriously im upset and done . for those who had a wonderful experience i wish that i was able to have that also. But didn't. Read Less

I am not happy with this vet. My pet did not recieve the services that i asked for. Never will i ever return.  The place was clean but the service was not fair and the prices are not reasonable. I want a dr who will show my pet care and love as i would do him/her Read Less

Dr. Hartman and the staff at Union St. Veterinary Hospital have been nothing but lovely and helpful. I went to them because our ball python was very sick and he has taken excellent care of both us and our snake. Read Less

Never bring your animals here if you love them!! They almost killed my pet! They did nothing to help. They were extremely rude and didn’t want to do the services I had paid for. They told me nothing could be don’t for my pet but when I brought my pet somewhere else and he was taken care of by people who were kind and very caring. Read Less

Dr. Paul Hartman and Hope were wonderful. From my call to get my sweet Mia spayed to the day of surgery and after, this office does a wonderful job customer service wise and really do treat your pets like family. Two other animals were here for surgery and they just made sure we were aware of procedures, pick up times etc. I will be switching from my previous Vet in Niskayuna, their pricing is a lot more affordable. Their office is clean and most importantly treat you like family.There are no hidden costs like I've seen at other veterinary offices, and they really value your business. They are conveniently located on Union, so close to home!Very happy I came here Friday, will be bringing my other dog Winston for future Vet visits. Read Less

We were new to Union St Vet this past fall after many struggles finding a consistently "good" and available vet when we needed. In December, we learned that our dog Gwen had a mucocele (ruptured salivary gland), which needed surgery. Before jumping on the diagnosis, we appreciated that Dr.Hartmann sent us to a specialist to confirm, as Gwen's mucocele was different in presentation as typical. The specialist confirmed and offered to do the surgery. We called Union St Vet to see if it was a surgery they could offer and for how much. We spoke directly via phone with Dr.Hartmann. He said he was comfortable performing the surgery, explained the recovery plan, and gave us a price. Dr. Hartmann and team performed the surgery 12/22 and we just returned from getting her sutures removed. Our Gwen is back to normal and all healed, and the price and plan that was discussed is exactly what occurred. We are very pleased and look forward to working with them for years to come! Read Less

Union Street Vet is amazing!! We take our bunnies and puppy there. My puppy had surgery yesterday and did amazing. Dr. Hartman is very good and we trust him completely. In our eyes, there is no other vet!! Would recommend them to anyone!! Read Less

We love Dr. Hartman and so does our 10 year old dog (and he hardly likes anyone!). He's been treating Oliver since we adopted him as a puppy. We even moved from Schenectady to Averill Park six years ago and still insist on making the drive back for all well and sick visits. If you're looking for warm and fuzzy, this isn't the place for you...but if you're looking for high quality, dependable care at a reasonable price, Dr. Hartman's your guy. Read Less

I brought my cat in yesterday to have him updated on his shots. The girl at the desk was very friendly. I had no problems with Dr. Hartman. He gave my cat Linc his shots & even trimmed his nails for me for free!! I have nothing but praise for the Doctor & his staff!! Read Less

Doctor Hartman is an absolute professional. I don't think I could offer a meaningful criticism of this office aside from the parking situation. This is the only office I have brought my pets to since moving to Schenectady and honestly will be the only one I consider while the staff remains intact.Read Less

I had a terrible experience with my 19 yr old cat and Dr. Hartman. Apparently I am not the only one who's had issues with him. If you would like to know more, please PM me. It is important to note, however, that even though I had a horrendous experience, I went in angry and Dr. Hartman did authorize a refund. Thank you, but I will not be returning. Read Less

5 people burst out of a two door Pontiac that looks ravaged from endless irresponsible driving and make there way to the front door. two groups of three that are there with two pets in need of attetion. one is a hamster that has been attacked by a cat and one is a dog that has been sick for some time. the group with the hamster is volatile and barking orders at everyone in there. the doc walks in to see them and he shows them the damage that has been done. they get even more emotional and expect things to be done at the snap of the finger and for free. everyone who owns pets understand PETS AND PET CARE IS EXPENSIVE. if you but a 13 dollar hamster and want someone to perform a two hour surgery for free go to a local middle school and find a teenage boy wearing all black(no offense just a joke) the people at union st veterinary were very calm and understanding until the patron started being agressive and basically threatening violence. these people do there best and although they are caring and courteous they cannot take care of everyone's pets for free. bottom line they do great work I am happy we brought our dog there.Read Less

I can't say enough good things about Dr. Hartman. After having terrible experiences with other veterinary hospitals, my husband and I were so thankful to stumble upon Dr. Hartman's practice. We have a 9 year old pug with some specific health issues that Dr. Hartman has been able to offer relief for, and offer some tips for us to follow at home. Not only is Dr. Hartman great, his staff is hands-on and happy to help - specifically his vet tech, Jessie. I would recommend Dr. Hartman whole heartedly, and again, am so thankful for his attentiveness and knowledge. Read Less

Almost killed my rabbit. Did not even look at her teeth. Sent her home basically to die. I brought her to saratoga vet. They explained she would of died. All about the money. Charged me for 3 rabbit exams when he only touched one. What a joke. Don't get me started Read Less

to keep it short, this is the best vet in town (apparently unless you have a guinea pig). i was told by multiple local area vets that my dog was essentially dead because of her kidney problems, and they all advised me to put her down, because it was the "humane" thing to do. they all were very polite and caring people, who did nothing to help my dog. dr. hartman and his crew are unfriendly and, sometimes even impolite to rude. dr. hartman appears aloof and condescending. however, he is the best damn vet money can buy. he saved my dogs life, the dog that every other vet in town said was but a dead dog walking. its 3 years later, and my dead dog is doing better than ever thanks to Dr. Hartman. if you want polite customer service, go somewhere else; if you want a competent vet that will save the life of your animal, see dr. hartman. Read Less

My cat wasn't eating so I brought her in to be checked out. All of the staff were very sweet to me and affectionate to my cat. She was diagnosed with liver failure, but the medication they put her on worked. The monitored her blood work closely and she is perfectly fine today. This is the vet for my family.Read Less

I worked with Doctor Hartman for over 13 years. I know what goes on "behind the scenes." In my 30 years of being a veterinary technician I have never met a more knowledgeable and caring veterinarian. Small, privately owned veterinary clinics are a dying breed. He needs to be supported.Try having a big corporate hospital work with you when your pet needs treatment and you don't have thousands of dollars to spend. Over the years Doctor Hartman has treated animals for the elderly and disabled keeping their pets healthy and their owners educated on how to care for them properly. Sure he doesn't dazzle you in the exam room with all sorts of small talk. He cares about the animals not putting on a show. He always does the most obvious treatments first rather than present you with an enormous estimate that covers every test known to veterinary medicine. The big corporations do that not for the best interest of your pet, but to cover themselves in case of a lawsuit. Once again, Doctor Hartman puts your animal first, not his pocketbook. I live in California now and work for another clinic. I have nothing to gain by this review. I just wanted to counter a negative review I saw someone wrote about a visit they made to see "Doc" with their guinea pig. Obviously the guy had a big chip on his shoulder and was fighting demons that have nothing to do with Doctor Hartman. Trust me. Your in good hands once you step through that door. I've worked for many, many veterinarians. He's one of the best. Read Less

Dr hartman and his staff are the most skilled caring veteranarystaff I have ever encountered! My animals go nowhere else! In the past I had a bad experience with a capital district vet hospital this being said if you are looking for a vet and love your animals or know someone looking for the best of care for their pets big or small they care for them all I urge you to give them a call! Read Less

Dr Hartman and his staff have been very good to my pets and I over the years. After having problems trusting other vet I came across Union Street and they took in my pet Rattie and he was diagnosed and treated and finished out his remaining years. I have to drive a distance to for the appointment but I feel my furry friends are in very capable hands. One kitty had a medical problem that Dr Hartman diagnosed and when we asked about a second opinion for possible treatment he recommended Cornell Unversity... after an very expensive check up and test they told me the same thing as Dr Hartman told me. We found a stray that seemed to become paralyzed, Dr Hartman told me it was a disorder that was outside of his area and again referred me, the fine folks at the referral end told me the same thing over the phone and that surgery was a possibility but that it was a very slim chance he'd make a full recovery if anything. We made him comfortable to his end. So to say Union Street Veterinary Hospital is only good if you know what is already wrong is a total disrespect. I would still Highly recommend Union Street to anyone in need of an Excellent Veterinary Hospital. I have been going there for years! So long that the birds call out my name as I walk in! Animals mean the world to me and I wouldn't allow someone to treat them if I didn't trust them. Read Less

I went to the vet confident that my cat had a general urinary tract infection, she was showing the general symptoms. The staff was helpful and friendly. I got in that day as an emergency visit and was in and out within a half hour, maybe 45 minutes at most. I was really excited that I had found a decent vet who wasn't outrageously overpriced. Over a four day span, her symptoms didn't improve and I was recommended to another veterinarian by a friend of mine. I spent over double the amount I payed at Union Street Veterinary Hospital, and that was fine by me. At this hospital I got tests, x-rays, PLUS the super nice staff (even nicer than USV) all for nearly $200 and learned that my cat had a very large bladder stone, not a UTI. It then dawned on me, I had wasted nearly $100 (that I could have definitely applied to her current treatment) for her to feel her stomach and prescribe her Clavamox. No tests, no x-rays, nothing. I was pleased by their customer service, but nothing more, seeing as they didn't really DO anything for my pet with something as harmful as a bladder stone. If you know specifically what is wrong with your pet, I'd recommend them, which is why I gave them one star. If you have any doubts however, I wouldn't recommend going here. Read Less