my cat pea just became diabete and the staff has been very good to me they call to ask how is she doing at least once a wek ty some much for your kindness
Patti D.
27 Feb 2019
REPORT
The manager is an asshole..she has no heart and she tries to portray herself as a good human being but she is heartless..a user..and a backstabber...and she will do anything to hurt someone close to h... Read More
The manager is an asshole..she has no heart and she tries to portray herself as a good human being but she is heartless..a user..and a backstabber...and she will do anything to hurt someone close to her to boost her own self worth because shes also a trouble maker..she gets off on it..I know first hand..I'm one of her many victims... Read Less
Shanon Thatcher
9 Jul 2018
REPORT
I have been nothing but impressed with this veterinary practice!!! Don't be fooled by the dated building and décor. It's the team within the walls that wowed me with experience, kindness, outstanding ... Read More
I have been nothing but impressed with this veterinary practice!!! Don't be fooled by the dated building and décor. It's the team within the walls that wowed me with experience, kindness, outstanding compassionate care and professionalism. Headed up by Dr. Hornfeck, his staff couldn't be more knowledgeable and friendly. Here are my reasons for my 5 star rank:
1.During my dog's exam, I noticed the copious notes Dr. Hornfeck took. I used to work for vets and have never seen such documentation. Every detail matters and was captured. He considers all the best new meds and the newest diagnostic practices. This man's experience has experience.
2. I was impressed with the intentional follow-up of the staff. Not one phone call, but 3! Not every day...but spaced out. They really do care and it's tangible. The girls can answer almost any question and they reminded me never to hesitate calling with any and all concerns or questions.
3. I experienced Dr. Hornfeck kindly correct the recommendations of one vet (from my vacation ER situation). He respectfully explained why he needed to change medications. I really felt like I found the best vet around.
4. The people/animal focused atmosphere has been set from the top down. Unrushed kindness moves the staff and smiles are plentiful from everyone. It made me want to apply for a job there. The whole group is a well oiled machine. My compliments! I'm glad I found them and highly recommend them to anyone with an ailing pet. Read Less
Donna D
5 Jul 2018
REPORT
Best care for your animals! Been bringing mine here for years. Dependable, reliable, friendly vet and staff. Very helpful. Ty
Rosina Fazio
4 Jul 2018
REPORT
Great staff, very helpful and patient and as a first time dog owner I really appreciated the support!
Ron Hamelin
9 Apr 2018
REPORT
This is a really great vet and we're very pleased with the service
Christopher Mills
17 Mar 2018
REPORT
Very friendly, our Lab Jesse actually likes to go there. Very reasonably priced.
michelle lei
10 Feb 2018
REPORT
Always friendly, caring about your animals. Same vet has been there forever and that is a plus. It has that personal touch, you are not just a number. I have been going there with my pets (when I've h... Read More
Always friendly, caring about your animals. Same vet has been there forever and that is a plus. It has that personal touch, you are not just a number. I have been going there with my pets (when I've had them) for decades. He, the vet, always remembers me. That makes me feel special. Now where can you find that special attention? And it's affordable! None of that making you feel guilty if you don't have the money or can't do what they want you to do like other places, and no unnecessary procedures. They don't pressure you or scare you. They work with you. Golden! Ty Sunnyside Vet. Read Less
Vinnie Vardine
10 Feb 2018
REPORT
My boy Clyde was taken very good care of here dr. John and staff they're wonderful job for my old Cocker Spaniel I highly recommend and the boarding prices are super reasonable
Asilia Lee
2 Feb 2018
REPORT
Okay i feel like the doctor is too old you can barley understand him i feel he needs to retire all they do is charge you shoot your dog with meds but don't really take the time to see their truth hea... Read More
Okay i feel like the doctor is too old you can barley understand him i feel he needs to retire all they do is charge you shoot your dog with meds but don't really take the time to see their truth health. Read Less
Shirley DeBono
22 Dec 2016
REPORT
I have taken my animals to this veterinarian for several years. The staff is attentive and extremely caring. I would highly recommend this business.
Jenna O.
21 Sep 2016
REPORT
Love this vet! Everyone in the office is so friendly, attentive and eager to help with anything I might need. They treat my dog like he is one of theirs. I highly recommend them.
Jonathan Smith
25 Aug 2016
REPORT
We're on our fourth dog here. Dr Hornfeck and his staff are helpful and we have boarded dogs here when we go on vacation. They recently helped with my fifteen year old puppy recommending Nassau Vet to... Read More
We're on our fourth dog here. Dr Hornfeck and his staff are helpful and we have boarded dogs here when we go on vacation. They recently helped with my fifteen year old puppy recommending Nassau Vet to get his teeth pulled. Read Less
DEE HOP
24 Nov 2015
REPORT
We have had several animal's - dogs and cats. We have been going to Dr. Hornfeck for over 30 yrs. Never had a problem. All our animal's lived to ripe old ages and died of natural causes. Our oldest an... Read More
We have had several animal's - dogs and cats. We have been going to Dr. Hornfeck for over 30 yrs. Never had a problem. All our animal's lived to ripe old ages and died of natural causes. Our oldest animal was 17 yrs old, when he died. Our current dog is 16 yrs old and has been treated by Dr. Hornfeck since he was a puppy. So, I have no complaints. They must have been doing something right!Read Less
RunDT 64
27 Oct 2015
REPORT
I have been going here for over 10 years. The staff and doctor are nice and friendly. Prices are reasonable, but understand vets are expensive anywhere you go. Owning an animal is not cheap, especi... Read More
I have been going here for over 10 years. The staff and doctor are nice and friendly. Prices are reasonable, but understand vets are expensive anywhere you go. Owning an animal is not cheap, especially if you have one that develops health issues. I feel the Dr is very knowledgeable however, just like with your own Primary care doctor, ask questions, ask about tests that can be done, do research. If something doesn't 'feel right', speak up. That said, I trust the doctor and wouldn't go somewhere else unless he retired. Read Less
April Hilburn
20 Sep 2015
REPORT
He caused our cat to die.
Our cat was acting lethargic. We brought her in and left her there the whole day. I told the vet that her tongue was white (low blood count). Dr. finally got to her and said... Read More
He caused our cat to die.
Our cat was acting lethargic. We brought her in and left her there the whole day. I told the vet that her tongue was white (low blood count). Dr. finally got to her and said she just had fleas, gave her a flea bath, said she'd be fine and sent her home. My cat died less than six hours later.
It was a horrific death. My children are forever traumatized, as am I.
They still required us to pay the bill, too, even though they only gave her a flea bath...and failed to give her the transfusion she needed. $175 for "crating my cat" and giving her a flea bath.
Do not use this vet. Please.
Find a different vet, I implore you. We even considered standing outside the practice with signs, but just couldn't manage the time.Read Less
Nata Rd
9 Apr 2015
REPORT
Brought my dog for constipation. The vet prescribed pepto-bismol and I stupidly followed his advice. Then I find out that the medication WORSENS constipation. My dog is not doing well and I will have ... Read More
Brought my dog for constipation. The vet prescribed pepto-bismol and I stupidly followed his advice. Then I find out that the medication WORSENS constipation. My dog is not doing well and I will have to take him to the emergency clinic. DO NOT GO THERE!!! This vet is INCOMPETENT and will kill your dog.Read Less
Renata D.
7 Apr 2015
REPORT
Brought my dog for constipation. The vet prescribed pepto-bismol and I stupidly followed his advice. Then I find out that the medication WORSENS constipation. My dog is not doing well and I will have ... Read More
Brought my dog for constipation. The vet prescribed pepto-bismol and I stupidly followed his advice. Then I find out that the medication WORSENS constipation. My dog is not doing well and I will have to take him to the emergency clinic. DO NOT GO THERE!!! This vet is INCOMPETENT and will kill your dog. Read Less
Sakeena Nazir
20 Mar 2015
REPORT
We have been going here for years, the staff is very nice, but if your dog is sick... take them to another vet.
My dog was coughing and her nose was runny, we took her here and the doctor examined her... Read More
We have been going here for years, the staff is very nice, but if your dog is sick... take them to another vet.
My dog was coughing and her nose was runny, we took her here and the doctor examined her and took her temperature. He said she had a fever, but it was because we put a sweater on her. (first time I've heard that excuse to having a fever)
Our dog was coughing, sniffling, and had a fever BUT he disregarded everything and told us she just had allergies. Did't even consider doing blood work.
Our dog was getting worse so we took her to another vet, they told us she had walking pneumonia. Which we left untreated for a week due to sunnyside's vet's advice.
Our dog has been on 4 different antibiotics since and is still struggling to breathe.
I understand that misdiagnosis' happen, but to have the vet completely disregard my dogs fever and disregard giving her any medicine that would of helped.. (even for allergies or a cold) is not acceptable. Every pet owner should have a vet who cares about their pet. Read Less
C D.
27 May 2013
REPORT
I have used this vet for over 9 years and not one issue. The staff is professional and caring. Dont let anyones snooty review deter you from bringing that special member of your family there for great... Read More
I have used this vet for over 9 years and not one issue. The staff is professional and caring. Dont let anyones snooty review deter you from bringing that special member of your family there for great veterinary care. Read Less
Gina C.
8 Dec 2011
REPORT
We used to take the dogs to Sunnyside, until we picked up the Sheltie and was filthy dirty. We boarded her while we were away and when i picked her up after a long day of work, (all the staff was clu... Read More
We used to take the dogs to Sunnyside, until we picked up the Sheltie and was filthy dirty. We boarded her while we were away and when i picked her up after a long day of work, (all the staff was clueless to what was going on) i had to come home to shampooing her. Not a good way to end the day and come home after a long weekend. We use Burnt Hills Vet now and they are fantastic. I highly recommend them, stay away from Sunnyside. Read Less
my cat pea just became diabete and the staff has been very good to me they call to ask how is she doing at least once a wek ty some much for your kindness
Patti D.
27 Feb 2019
REPORT
☆☆☆☆☆
REPORT
The manager is an asshole..she has no heart and she tries to portray herself as a good human being but she is heartless..a user..and a backstabber...and she will do anything to hurt someone close to h... Read More
The manager is an asshole..she has no heart and she tries to portray herself as a good human being but she is heartless..a user..and a backstabber...and she will do anything to hurt someone close to her to boost her own self worth because shes also a trouble maker..she gets off on it..I know first hand..I'm one of her many victims... Read Less
Shanon Thatcher
9 Jul 2018
REPORT
☆☆☆☆☆
REPORT
I have been nothing but impressed with this veterinary practice!!! Don't be fooled by the dated building and décor. It's the team within the walls that wowed me with experience, kindness, outstanding ... Read More
I have been nothing but impressed with this veterinary practice!!! Don't be fooled by the dated building and décor. It's the team within the walls that wowed me with experience, kindness, outstanding compassionate care and professionalism. Headed up by Dr. Hornfeck, his staff couldn't be more knowledgeable and friendly. Here are my reasons for my 5 star rank:
1.During my dog's exam, I noticed the copious notes Dr. Hornfeck took. I used to work for vets and have never seen such documentation. Every detail matters and was captured. He considers all the best new meds and the newest diagnostic practices. This man's experience has experience.
2. I was impressed with the intentional follow-up of the staff. Not one phone call, but 3! Not every day...but spaced out. They really do care and it's tangible. The girls can answer almost any question and they reminded me never to hesitate calling with any and all concerns or questions.
3. I experienced Dr. Hornfeck kindly correct the recommendations of one vet (from my vacation ER situation). He respectfully explained why he needed to change medications. I really felt like I found the best vet around.
4. The people/animal focused atmosphere has been set from the top down. Unrushed kindness moves the staff and smiles are plentiful from everyone. It made me want to apply for a job there. The whole group is a well oiled machine. My compliments! I'm glad I found them and highly recommend them to anyone with an ailing pet. Read Less
Donna D
5 Jul 2018
REPORT
☆☆☆☆☆
REPORT
Best care for your animals! Been bringing mine here for years. Dependable, reliable, friendly vet and staff. Very helpful. Ty
Rosina Fazio
4 Jul 2018
REPORT
☆☆☆☆☆
REPORT
Great staff, very helpful and patient and as a first time dog owner I really appreciated the support!
Ron Hamelin
9 Apr 2018
REPORT
☆☆☆☆☆
REPORT
This is a really great vet and we're very pleased with the service
Christopher Mills
17 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Very friendly, our Lab Jesse actually likes to go there. Very reasonably priced.
michelle lei
10 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Always friendly, caring about your animals. Same vet has been there forever and that is a plus. It has that personal touch, you are not just a number. I have been going there with my pets (when I've h... Read More
Always friendly, caring about your animals. Same vet has been there forever and that is a plus. It has that personal touch, you are not just a number. I have been going there with my pets (when I've had them) for decades. He, the vet, always remembers me. That makes me feel special. Now where can you find that special attention? And it's affordable! None of that making you feel guilty if you don't have the money or can't do what they want you to do like other places, and no unnecessary procedures. They don't pressure you or scare you. They work with you. Golden! Ty Sunnyside Vet. Read Less
Vinnie Vardine
10 Feb 2018
REPORT
☆☆☆☆☆
REPORT
My boy Clyde was taken very good care of here dr. John and staff they're wonderful job for my old Cocker Spaniel I highly recommend and the boarding prices are super reasonable
Asilia Lee
2 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Okay i feel like the doctor is too old you can barley understand him i feel he needs to retire all they do is charge you shoot your dog with meds but don't really take the time to see their truth hea... Read More
Okay i feel like the doctor is too old you can barley understand him i feel he needs to retire all they do is charge you shoot your dog with meds but don't really take the time to see their truth health. Read Less
Shirley DeBono
22 Dec 2016
REPORT
☆☆☆☆☆
REPORT
I have taken my animals to this veterinarian for several years. The staff is attentive and extremely caring. I would highly recommend this business.
Jenna O.
21 Sep 2016
REPORT
☆☆☆☆☆
REPORT
Love this vet! Everyone in the office is so friendly, attentive and eager to help with anything I might need. They treat my dog like he is one of theirs. I highly recommend them.
Jonathan Smith
25 Aug 2016
REPORT
☆☆☆☆☆
REPORT
We're on our fourth dog here. Dr Hornfeck and his staff are helpful and we have boarded dogs here when we go on vacation. They recently helped with my fifteen year old puppy recommending Nassau Vet to... Read More
We're on our fourth dog here. Dr Hornfeck and his staff are helpful and we have boarded dogs here when we go on vacation. They recently helped with my fifteen year old puppy recommending Nassau Vet to get his teeth pulled. Read Less
DEE HOP
24 Nov 2015
REPORT
☆☆☆☆☆
REPORT
We have had several animal's - dogs and cats. We have been going to Dr. Hornfeck for over 30 yrs. Never had a problem. All our animal's lived to ripe old ages and died of natural causes. Our oldest an... Read More
We have had several animal's - dogs and cats. We have been going to Dr. Hornfeck for over 30 yrs. Never had a problem. All our animal's lived to ripe old ages and died of natural causes. Our oldest animal was 17 yrs old, when he died. Our current dog is 16 yrs old and has been treated by Dr. Hornfeck since he was a puppy. So, I have no complaints. They must have been doing something right!Read Less
RunDT 64
27 Oct 2015
REPORT
☆☆☆☆☆
REPORT
I have been going here for over 10 years. The staff and doctor are nice and friendly. Prices are reasonable, but understand vets are expensive anywhere you go. Owning an animal is not cheap, especi... Read More
I have been going here for over 10 years. The staff and doctor are nice and friendly. Prices are reasonable, but understand vets are expensive anywhere you go. Owning an animal is not cheap, especially if you have one that develops health issues. I feel the Dr is very knowledgeable however, just like with your own Primary care doctor, ask questions, ask about tests that can be done, do research. If something doesn't 'feel right', speak up. That said, I trust the doctor and wouldn't go somewhere else unless he retired. Read Less
April Hilburn
20 Sep 2015
REPORT
☆☆☆☆☆
REPORT
He caused our cat to die.
Our cat was acting lethargic. We brought her in and left her there the whole day. I told the vet that her tongue was white (low blood count). Dr. finally got to her and said... Read More
He caused our cat to die.
Our cat was acting lethargic. We brought her in and left her there the whole day. I told the vet that her tongue was white (low blood count). Dr. finally got to her and said she just had fleas, gave her a flea bath, said she'd be fine and sent her home. My cat died less than six hours later.
It was a horrific death. My children are forever traumatized, as am I.
They still required us to pay the bill, too, even though they only gave her a flea bath...and failed to give her the transfusion she needed. $175 for "crating my cat" and giving her a flea bath.
Do not use this vet. Please.
Find a different vet, I implore you. We even considered standing outside the practice with signs, but just couldn't manage the time.Read Less
Nata Rd
9 Apr 2015
REPORT
☆☆☆☆☆
REPORT
Brought my dog for constipation. The vet prescribed pepto-bismol and I stupidly followed his advice. Then I find out that the medication WORSENS constipation. My dog is not doing well and I will have ... Read More
Brought my dog for constipation. The vet prescribed pepto-bismol and I stupidly followed his advice. Then I find out that the medication WORSENS constipation. My dog is not doing well and I will have to take him to the emergency clinic. DO NOT GO THERE!!! This vet is INCOMPETENT and will kill your dog.Read Less
Renata D.
7 Apr 2015
REPORT
☆☆☆☆☆
REPORT
Brought my dog for constipation. The vet prescribed pepto-bismol and I stupidly followed his advice. Then I find out that the medication WORSENS constipation. My dog is not doing well and I will have ... Read More
Brought my dog for constipation. The vet prescribed pepto-bismol and I stupidly followed his advice. Then I find out that the medication WORSENS constipation. My dog is not doing well and I will have to take him to the emergency clinic. DO NOT GO THERE!!! This vet is INCOMPETENT and will kill your dog. Read Less
Sakeena Nazir
20 Mar 2015
REPORT
☆☆☆☆☆
REPORT
We have been going here for years, the staff is very nice, but if your dog is sick... take them to another vet.
My dog was coughing and her nose was runny, we took her here and the doctor examined her... Read More
We have been going here for years, the staff is very nice, but if your dog is sick... take them to another vet.
My dog was coughing and her nose was runny, we took her here and the doctor examined her and took her temperature. He said she had a fever, but it was because we put a sweater on her. (first time I've heard that excuse to having a fever)
Our dog was coughing, sniffling, and had a fever BUT he disregarded everything and told us she just had allergies. Did't even consider doing blood work.
Our dog was getting worse so we took her to another vet, they told us she had walking pneumonia. Which we left untreated for a week due to sunnyside's vet's advice.
Our dog has been on 4 different antibiotics since and is still struggling to breathe.
I understand that misdiagnosis' happen, but to have the vet completely disregard my dogs fever and disregard giving her any medicine that would of helped.. (even for allergies or a cold) is not acceptable. Every pet owner should have a vet who cares about their pet. Read Less
C D.
27 May 2013
REPORT
☆☆☆☆☆
REPORT
I have used this vet for over 9 years and not one issue. The staff is professional and caring. Dont let anyones snooty review deter you from bringing that special member of your family there for great... Read More
I have used this vet for over 9 years and not one issue. The staff is professional and caring. Dont let anyones snooty review deter you from bringing that special member of your family there for great veterinary care. Read Less
Gina C.
8 Dec 2011
REPORT
☆☆☆☆☆
REPORT
We used to take the dogs to Sunnyside, until we picked up the Sheltie and was filthy dirty. We boarded her while we were away and when i picked her up after a long day of work, (all the staff was clu... Read More
We used to take the dogs to Sunnyside, until we picked up the Sheltie and was filthy dirty. We boarded her while we were away and when i picked her up after a long day of work, (all the staff was clueless to what was going on) i had to come home to shampooing her. Not a good way to end the day and come home after a long weekend. We use Burnt Hills Vet now and they are fantastic. I highly recommend them, stay away from Sunnyside. Read Less
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