Shame on you. I don't know what happened since you have changed hands or management or whatever. I had my husband take the dog in to see you. He had a terrible cough and raspy lungs. I could feel it without a stethoscope. You were too busy trying to collect money for shots to even use your stethoscope to listen to his poor lungs. He was in on Monday and dead by Wednesday. Really, not even cough medicine? How sad. Chip won't be back, but I wouldn't bring any other pet to an office that only wants to collect money for shots. I guess he won't be needing the follow up visit for Lyme's disease. How very sad. Enjoy the money .. you could have helped my dog with at least some cough medicine. Shame on all of you. Read Less

I am reading that they have staff from grooming school. I would take my dogs there, except; 1. I have went to this hosp with my dog and the dr really nickled and dimed me with things i really didnt need. I found out when i had taking my dog to a diffrent vet. 2. The dr misdiagnoised my friend's cat. 3. The dr wasnt a nice person 4. Floyd Harbor has a not positive reputation. 5. Unless the staff went to the Manhattan grooming school and not B.O.C.E.S. i wouldnt trust it. Due to this vet hospital i found another vet hospital that i absolutley love. My vet tells you the way it is and does not nickle and dime you. I never cared for floyd harbor, but after going i confirmed my feelings. On the positive side because of them i found my new vet that i absolutley love. My vet helped me to find my new dog. She is so helpful, real and down to earth. She really is more for the care of the animal. Therefore, thank you floyd harbor. Read Less

I am from Hauppauge & moving so FAR from home was very hard! I have brought my animals to them & they've been AWESOME! Gentle... Beautiful!!! Loving!! Caring! Professional!! Loyal people! I wanna mention one more thing. We lost our sweet Dudley almost a year ago. We brought him there 1st... And they could only do so much. ( He needed surgery.) When they found out about our sweet boy passing they sent us a customized letter! It meant the WORLD TO ME!Thank you Floyd Harbor!🐈🐕💖💖💖💖💖💖 Read Less

Caring and sweet staff! Reasonable pricing and genuine love for animals helps for a satisfying visit. I've gone to a couple vet hospitals that are dirty and the staff is there for a paycheck so they don't treat your pets with care. Floyd Harbor is the best for your pet. Read Less

The staff and vet here are SO Nice.  I brought my brand new puppy here and they were so nice and helpful. The vet was very nice. She did a very thorough exam and I was very impressed. I strongly recommend this vet practice. Read Less

Floyd Harbor always gives my dogs the best of care. The staff truly care about the animals, treating them as if they were the highest of priorities. I will use no other vet but Floyd Harbor. Crusher, Hans, Jack and I say, thank you! Read Less

Dr. Caruana is amazing with both my dog and my cats. She takes the time to answer all my questions in lanuage I can understand, not scientific babble. My pets are healthy and strong thanks to her great care. Read Less

Helpful and professional staff. Though we've only brought our Corgi there a few times for well visit checkups, everyone remembers him and provides fantastic care for him. This is a great establishment. Read Less

I absolutely love going to this animal hospital. The staff is extremely courteous, friendly and willing to help! The way in which they care for my pup is so refreshing. I know if I ever have any questions or concerns that they are just a phone call away. My pup may not be the easiest of animals to deal with (don't touch his back legs!), but every time we go there for his check ups he is well taken care of. I haven't had the pleasure of meeting the new doctors yet, though I can say Dr. Caruana is so knowledgeable and handles my pup as if he were her own! Read Less

I was visiting from out of town. I'm still amazed at the exceptional treatment my cat and I received . I had never been there before, called at the last minute and WOW nothing but caring, knowledgeable and professional from the moment I walked in. I wish I knew the name of the Tech who was uber fantastic.Dr. Goldstein was the best and such a calming influence at a very stressful time.So Thankful to have found them :) Read Less

DO NOT bring your pet here!! Absolutely disgusting what they put my wife through to get a health certificate. They treat military family with 0 respect and did services not request or needed and charged 250+ dollars more. After my wife spoke to them and specifically requested a fit to fly health certificate They demanded her mother ( who had our dogs and were sending them to Hawaii for us ) pay for an international health certificate . My wife told them multiple times that we didn't need or want that . We after days of arguing and wasting of my wives and her mothers time gave a refund and proper certs. And the dogs got here just fine . They also told us to speak to a Hawaiin consulate???? This is the intellectual level of the front office staff. We have yet to receive an apology. Read Less

All the staff at Floyd harbor animal hospital are terrific. I've had to bring my pets there a few times and everyone was great. So caring and compassionate! Dr Caruana and the "girls" really seem to care about Madison who had major surgery a few weeks ago. Thanks everyone!!! Read Less

Dr Etzel and her staff are a wonderful full service Animal Hospital, we have 5 cats all with different personalities and issues, and the staff and the doctors are our first and only choice, Especially Dr. Etzel you can see the love of animals pour out of her as she examines one of our furry children!!! Read Less

Dr. Etzel and her staff members have been taking care of my loved ones since 1990.. they are excellent in their knowledge, explaining everything in detail. They take the time to listen to your concerns and they all truly have enormous hearts for the animals and you.The hospital is always clean and the staff members are friendly. I would not even think of taking my "family" anywhere else. Read Less

We have used Floyd harbpr animal hospital for 23 years. Our dogs have had great care on every visit. The compassion shown at those difficult times in our beloved pets life will never be forgotten. Dr. Etzel gently and with compassion walked our dog mayhem to the to rainbow bridge and helped her to dog heaven. We can't wait to bring in our newest puppy! Read Less

Dr. Etzel and her staff are awesome!!! We have a 5 year old Golden Retriever that has bad allergies and they ALWAYS get us in to the office ASAP when he is having a flare up. They are super helpful and always give us great advice. There have been a few instances where we have had to deal with medical emergencies and they told us to bring him right in even if they were getting ready to close for the day. It is reassuring to know that we can always depend on them for assistance. Read Less

Dr. Etzel is the best! She recently did surgery to remove my kittens eye, and was so caring and sensitive towards my cat and my family through it all. She is knowledgable and caring. I would recommend her to everyone. Thank you again Dr. Etzel for taking such great care of my Mooshi!! Read Less

My dogs go to Dr. Etzel and have been for years and we couldn't be happier with her and the staff at Floyd Harbor! They are all kind and compassionate and truly care about the animals. My husband and I strongly recommend Dr. Etzel 1,000%. Thank you to Dr. Etzel and the staff at Floyd Harbor for all they have done for our babies in the past and for all you do on a daily basis for all animals!Read Less

I have been going to Dr. Etzel for over ten years. I have been completely satisfied with every aspect of the care and service I received there. She is a very qualified and compassionate doctor. You can tell as soon as se meets your pet that she truly cares about them. She also understands and has compassion for what you are going through with a sick child. Her office is spotless and fresh smelling. I have never met a more qualified and friendly staff anywhere. My own doctors office staff are not as nice as all the people who work for Dr. Etzel. I can't imagine what these people are trying to prove by bad mouthing a very professional and experienced Doctor. We all have lost a pet or as in my case many over the years. It hurts more than I can explain here. Blaming the Doctor is not the way to heal. She does all that is humanly possible to keep our kids healthy but, only God can perform miracles. When the time comes that I must be separated, I know the Doctor has exhausted all possible ways to keep us together and them comfortable. I know the whole office staff feels our pain and they try (and succeed) in making it as painless as possible. Please have no fear bringing you children to Dr. Etzel. She and her staff are far above what you would expect, I have and will continue to recommend her to anyone. Anyone who knows me knows I would not go there if I did not like how my kids were treatedRead Less

I've brought all my pets throughout the years to Dr. Etzel and I would never go anywhere else! She really takes her time with each pet and doesn't hesitate to above and beyond for her clients. It's a shame former clients give her bad reviews, but there's always a bad apple in the bunch. Besides, Dr. Etzel herself, the staff at Floyd Harbor have always been very friendly and helpful. I would highly recommend Dr. Etzel. Read Less

I strongly feel that This practice needs to be closed down! They killed my dog due to ignoring his immediate allergic reaction to a vaccine! he was healthy andonly 3 years old when i brought him in and tragically he never made it home. they also misdiagnosed my cat with just hair balls when in fact she had IBD which has now caused her to have GI lymphoma, if diagnosed properly early enough she would not have cancer today, she s only 7.  My family has been broken due to lack of knowledge and concern. Do not take your animals here. Read Less