I am new to the area and brought my dog there for vaccines and scratching two different times. i saw dr.sangeorgio the first time and my dog went home limping really bad and he never told me that any of this could happen. and when i called the receptionist they said there was no doctor in the building at 1:30 in the afternoon!!! i went back a second time to see a female doctor with long brown hair and she was rude and my dog is still scratching after i paid over $300 worth of medication and shampoo that she said would fix the problem. i ended up going to another clinic and they completely disagreed with her choices and now my dog finally feels great! Complete Care smells really bad, the technicians had no idea what they were talking about, there was hair and dried blood all over the exam room. I DO NOT RECOMMEND this place at all. wish i could give negative stars. STAY AWAY Read Less

Wonderful vet practice! I am always able to have my dog seen in a timely manner. The staff are compassionate, attentive, sympathetic and offer great service, everyone from the front desk staff to the vet techs and the doctors who go above and beyond to help a sick animal. I wouldn't go anywhere else! Read Less

We have been using Complete Care for over ten years and our pets (personal and rescue) have always received the absolute best care.   The Veterinarians working here truly care about your pet and go above and beyond what other Practices would do.  We have recommended them to many of our friends, families and clients and they all feel the same way.  I would highly recommend them to anyone looking for a caring Vet office. Read Less

I think this place is great. The attitude of workers are very professional and caring. Dr Sangeorgio is my vet and I fully trust him. He is professional and detail oriented. I bring both my dogs to him. The place has a great atmosphere and I feel comfortable with the staff. Its not easy to find a good vet place. I highly recommend this place if you want knowledgeable doctors and professional staff and great treatment  for your pet. I always let other pet owners know about this place because I highly recommend it. They really care about the animals here its not a business to them its about loving to be a doctor and really help the animals. Read Less

They employ vets who will tell you to put down a sick animal (not terminally) that other vets will treat and will treat you like a moron when you ask for treatment options. They overprice like CRAZY. RUN AWAY. An FIV/FELV test which is COMPLETELY STANDARD and nothing special cost $88!!!! Thats completely unheard of. They racked up a $400 charge for an animal they didnt ever treat and this was "rescue rate". You couldnt pay us to come back here. Its so disappointing when vets are just in it for the money. Read Less

This place sucks the people here are money hungry made a grooming appointment weeks ago 1 hour before the clonic calls and says my 3 year old dog needs 3 shots and 65 dollars for a office visit this BS my dog had her shots at that office. Read Less

Staff was very accommodating and kind to my dog. They were very considerate and attentive in answering my questions and phone calls. Dr. Sangiorgio was excellent with his diagnosis and treatment. He has a gentle way with animals. His many years of experience make him a wonderful veterinarian! Read Less

I've been taking my pup Jack here since he was born and he is now 3 years old and I cannot say enough wonderful things about Dr. Sangiorgio.  Jack started limping about a year ago and Dr. Sangiorgio took extreme care in finding the problem.  Once we found the problem he did not immediately jump at the idea of surgery to correct it but suggested to keep him home, rest, and other natural remedies to see if it would correct itself.  After months of the issue getting worse, we realized our pup needed surgery to get better as he was only 3 and the situation got worse.  Dr. Sangiorgio worked with us emotionally and financially.  His staff followed up with Jack to ensure he was feeling ok and every time I have returned (for regular check ins and shots) everyone greats us with a warm welcome and always asking how Jack is feeling.  I can't speak for other peoples' experiences but I can speak for myself that my pup has received the best of care and tons of affection whenever we go for a check up and I will of course continue to be a patient. Read Less

We have been bringing our Milo here for years. This check up visit we found out he needed surgery for a sore on his mouth (lip). Surgery was done, and done so well we feel when the stitches are removed and it heals, it will hardly be noticeable. Thank you Dr. Lukas and staff for taking care of our Milo so well. He should still be able to do his selfies lol. Read Less

I had 4 dogs all at once. One of my dogs ate poison and lived a normal life thanks to the Dr's at Complete Care Veterinary. They saved Her life. My last man standing is Willow, a Silky Terrier . Willow is 16 years old and just had 2 teeth pulled . He is doing great and healing well.The techs that handle my animals are trustworthy and have compassion on my animals. I will always bring my animals to Complete Veterinary Care the Dr's are great. Anna D'Antonio Read Less

I took my chihuahua there about two years ago and They misdiagnosed him a year later he died. I wouldn't take a rat there. Refused to tell me the mess that was helping him because I stopped going to them. No heart or compassion. All about money Read Less

Always a pleasure bringing my Persian here. Even though I've moved out of Staten Island, I have no problem bring my cat to them from Woodbridge NJ. Everyone is super nice and they always treat all the pets with such love and care. Read Less

This was many years ago but I'll never forget how my cat suffered at the hands of Dr. Sangiorgio.  I obviously never got over it. I was in the process of suing them but had other things going on in my life at the time and I had to drop the case.  They finally waved the fee of $600 because they knew that they were liable.  This doctor is a monster.  When people say that he killed their pets believe me he did. Read Less

We took our beloved dog here. I completely regret that decision. We arrived and left with the same symptoms as when we brought her there. We are now seeking to have a toxicology analysis done prior to her cremation. Not in 10 years was she sick one day, and in a matter of 3 days symptoms led to her death. We went home in complete disarray about what care she received, aside from bloodwork, an x-ray and an enena or how these 3 things amounted to a quaver of recovery. We live in guilt for stepping foot into this place, and this is not blame. Her belly was so bloated we thought she would blow up and what - no toxicology? Sorry, but no .. we are the guilty ones. Read Less

Just had a recheck for my dog who had hemorrhagic gastroenteritis. Dr. Sangiorgio was very professional and took the time to talk to me and explain options. He was very good with my dog, and very honest with us. Wait time in the office was 5 minutes! Very kind and knowledgeable vet! Read Less

I WISH THERE WAS A NEGATIVE STAR FOR THIS. OUR 11 MONTH OLD BABE WAS ATTACKED BY A DOG ON FRIDAY 03/30. THERE WAS NO BLOOD AND SHE DIDNT SEEM TO BE IN PAIN. MONDAY NIGHT SHE WAS THROWING UP EVERY HOUR TO THE POINT WHERE IT WAS JUST A FOAMY SUBSTANCE COMING OUT OF HER BELLY. WE WERE ABLE TO GET A QUICK APT AND GO SEE THE DOCTOR. AFTER SITTING THERE FOR 5 HOURS TO MAKE SURE OUR BABY WAS GOOD, THE DOCTOR CALLED US IN TO LOOK AT AN X-RAY. THANK GOD THE DOG HADN'T DONE ANY DAMAGE BUT THERE WAS A BLOCKAGE IN HER SMALL INTESTINES. SHE WAS THE RUNT OF THE LITTER AND VERY SMALL. WEIGHING 4.5 LBS AT 11 MONTHS. THE "DR" (SANGIORGIO) STATED THAT SHE MAY NEED SURGERY, BUT THEY WOULD NEED TO FIND OUT EXACTLY WHAT IS WAS BLOCKING HER PASSAGE. HE ASSURED US IT WAS OKAY TO GO HOME AND THEY WOULD KEEP IN CONTACT. THE ONLY THING THEY CALLED TO FOLLOW UP ABOUT WAS MY PAY STUB. NO UPDATE, NO ASSURANCE THAT SHE WAS OKAY. THEY ONLY CARED ABOUT PAYMENT. SINCE MY WIFE AND I JUST MOVED INTO A NEW HOUSE AND DIDNT HAVE THE $1,300+ FOR THE VET BILL, THEY INFORMED US THAT NYSAVES MAY COVER SOME OF THE BILL. AS THEY DID. AFTER 5 HOURS OF WAITING TO HEAR AN UPDATE I HAD TO CALL THEM FOR THEM TO TELL ME THAT SHE WAS NOT DOING WELL. THAT I PRETTY MUCH NEEDED TO MAKE A DECISION AS TO WHETHER TO EUTHANIZE OR NOT. ONCE MY WIFE AND I DISCUSSED, WE DECIDED THAT MAYBE IT WOULD BE BETTER FOR HER TO BE PUT DOWN SO SHE DID NOT SUFFER. BUT WHEN I CALLED TO GIVE MY DECISION, HE TOLD ME " SHE JUST PASSED AWAY" BUT WHY WASN'T I CONTACTED???????NO CARE, NO CONCERN. THEN WHEN I ASKED WHAT OUR OPTIONS WOULD BE AS FAR AS CREMATION HE STATED THAT NYSAVES WOULDN'T COVER THAT COST. IF I HAD TO SPEND AN ADDITIONAL $300 TO HAVE MY BABY IN MY PRESENCE IT WOULD'VE BEEN WORTH EVERY SINGLE PENNY. DIDN'T EVEN GIVE ME A CHANCE TO SPEAK. WERE BOTH SICK TO OUR STOMACHS AND ARE SO MAD THAT OF ALL VETS WE CHOSE THIS ONE AND THEY LET HER DIE. IF ONLY I COULD SUE FOR MALPRACTICE SO THEY CANNOT DO THIS TO ANY OTHER FAMILY OR ANIMAL I WOULD. BUT I KNOW VETS ARE NOT STUPID AND WILL COVER EVERY SINGLE ONE OF THEIR TRACKS. THANKS FOR ABSOLUTELY NOTHING MR. SANGIORGIO (WOULDNT CONSIDER YOU MUCH OF A DOCTOR) Read Less

I recently brought my little dog Bailey to this facility.  They did an outstanding job of taking care of  she required 2 surgical procedures which were done last Sunday.   Dr. Sangorgio came in on his day off to do the surgery because he knew my dog and new I needed extra reassurance.  He is the only Vet that I have entrusted the care and well being of my 8 dogs and 1 cat to over at  least the last twenty years.   He is always professional, courteous and respectful.   He always takes the time to answer questions and personally called me after Bailey's surgeries.   She had an amazingly quick recovery and after a week she was back to her old self again.  He was as happy as I was over how well she was doing.  His staff are all terrific and supportive.   I recommend him 1000% to everyone I know whose has a pet. Read Less

Such a nice group of people working here, absolutely no complaints about anyone. Amanda was so great with my dog, who I was afraid wouldn't cooperate well with a bath/grooming. The vets are nice and don't look to charge you for unnecessary things. Highly recommended! Read Less

Based on my own experience and the comments I'm now reading, I would not recommend anyone take their cat here for vet services. Maybe they are better with dogs, but certainly have no care or patience with felines. Read Less

Beware of this place! I took my lab for what I described as a cough. First, the female doctor with the white stripe down her head misdiagnosed him two times. Then Dr. San Giorgio after looking at a recording that we provided said that my dog was having seizures and wanted to admit him and give him anti-seizure medication. I had better sense not to leave him. This is all without doing not one blood or any other test. I seeked a second opinion and after many tests we found that my dog has a tumor in his heart actually. This is not the first time that complete care shows incompetence. I will never step foot in there again. They should really be put out of business. Read Less

If I could give no stars I would. I watched a tiny Chihuahua get hit by a car close to this vets office. The dog, most likely in a state of shock, was still walking, but with a bad limp and bruises all over. One of its nails was hanging off. The dogs owner was no where in site, so we took this dog straight to Complete Care Veterinary Center. This place refused to help this poor baby. Said we would have to pay the bill. I asked what they expected us to do with this suffering dog and they simply replied that it wasn't their problem. So they would rather this poor dog die of its injuries, then help out. They said it was illegal for them to help. Funny because Greater Staten Island Vet Services took the dog, no questions asked. This place only cares about money. Read Less

I had been going to Dr V on forest ave for years, but I have been getting my 14yr old groomed at Complete Care with Carolyn the groomer, who by the way is the best groomer anywhere! As the years go by Dr V was becoming more and more expensive. Most people put up with the long waits and smells because of price, but since the prices have gone up, I decided to try Complete Care. My first appointment went great and I met with Dr Eskansi. Came back for a follow up with Dr, Lisa Lucas and I cannot say enough great things about her and the office itself. Dr Lucas is so knowledgeable, caring, gentle and kind. The office is spotless and you rarely have to wait at all past your appointment time. Meds are competitively priced and services are priced accurately. I am so pleased I found them and really wish I would have used them sooner, but since my baby is now a senior I am very happy that I found them. I would recommend this vet group to anyone looking for a clean, well organized, caring, vet group. Read Less

I had been going to Dr V on forest ave for years, but I have been getting my 14yr old groomed at Complete Care with Carolyn the groomer, who by the way is the best groomer anywhere! As the years go by Dr V was becoming more and more expensive.  Most people put up with the long waits and smells because of price, but since the prices have gone up, I decided to try Complete Care.  My first appointment went great and I met with Dr Eskansi.  Came back for a follow up with Dr, Lisa Lucas and I cannot say enough great things about her and the office itself.  Dr Lucas is so knowledgeable, caring, gentle and kind.  The office is spotless and you rarely have to wait at all past your appointment time.  Meds are competitively priced and services are priced accurately.  I am so pleased I found them and really wish I would have used them sooner, but since my baby is now a senior I am very happy that I found them.  I would recommend this vet group to anyone looking for a clean, well organized, caring, vet group. Read Less

I have been only getting my dog groomed there by Carolyn who btw is the best groomer EVER my daughter and I kind of know the staff by coming there and decided that the next time we may need a vet we would try them. The place is spotless and smells amazing. I had been using Dr V on forest for years and the place had been taking a decline in the past couple of years. They weren't even competitive in pricing anymore. So why continue to go. I had the pleasure of meeting Dr Eskanzi and she was super nice and super thorough. 45 minutes and we were done with everything. Great experience. Will be using them for good now Read Less

I wouldn't even give a Star. Between the horrible woman that works there with straw hair and no endearing qualities and I would even call her a bully. The owner is cruel and heartless.. I have owned dogs my whole life and have never had an experience like this. I called over night and who ever answered said yeah she's been crying and whining non-stop ( I know they are dogs but how unprofessional is that) .. I wouldn't even go back for a check-up. I went somewhere else. Plus they are expensive and not even worth the excessive expense. Read Less

Well...it said to tell us what you think...so here it is..my family and I rescued a pup and the agency we represent said to check this place out and let them know what we thought..so they my do business with this place in he near future... unfortunately the vet (couldn't call her DR. if you paid me) had an attitude like she was being raked oer hot coals..she was in possession of any and all paperwork that told her exactly why we were there..it seemed that she couldn't take the time to read the 4 pieces of paper (single sided)in the folder and had asked s what we wanted and what we were doing there..so had asked her did you bother reading the whole 4 pages of info? That was like asking her to give up the stick that was up her ass..and I know she was in the wrong when the vet tech looked a me like "hey I'm sorry for her attitude"...then proceeded to leave us in a tiny cramped exam room (3people and 1 dog) maybe 5'x5'VB for about 20 minutes to a half hour..this woman is supposed to be not only a "Dr." but a professional?.I also spoke to some if the waiting patience and they didn't want to deal with her either but they had no choice but to for the simple fact that they had no other time to get there..seems to me the owner of this business either doesn't care how her actios effects his income of his business or he doesn't care..so in short.. lousy place to bring the pees yo love for treatment they deserveRead Less

Shame on you! I show up with a sick dog and your technicians are too busy talking with each other than to say hello? Then one walks away while the phone rings, the other answers the phone, puts the phone on hold and walks away, still no acknowledgement of our presence. I lasted two minutes until I saw how uncomfortable my puppy was and walked out. Being in the customer service industry I can proudly say that they know NOTHING about it. Check out my review of South Shore, they were wonderful! Should be NO STARS Read Less

Cannot say enough about Dr Sangiorgio and his staff. They take extra care of my Holly Girl. Was extremely nervous today having surgery on my 10 year old Epileptic pup and he reassures she would be fine and she was. Their prices are also very fair. I would recommend anyone looking for a caring vet to Complete Care. Read Less

I have been going to this veterinary practice for a very long time and would not go anywhere else. Dr. Sangorgio is the head of this place and was the 1st Doc I got to see when I 1st went. And should not be judged by anything other than his reputable care for animals. .He is knowledgeable and honest. I've seen many vets come and go here. I can guess the woman vet who is being called out on these posts. She doesn't represent this practice which is at its core caring, animal respecting and trustworthy. I had to post myself after reading them. The positives far outweigh any negatives at this vet. For the first time I see how harmful it is judging a business without having enough factual experiences at with them. My personal experience at this vet has me taking my furry loved ones ONLY to them for many years now and many years to come. Read Less

When i first took my dog there the vet was very friendly and caring about my dog. When i went to pick my dog up there was a different vet there. She was so nasty and talked to me like i was 2 years old. The price is a bit of a rip off. Cost me over $800 to have my dog fixed and check her ears. She had a ear infection. I will not be taking my dog back there again. Read Less

I found Dr. Lukas to be incredibly gentle, and kind with my cat, LuLu - who had cancer. She helped us keep her comfortable - and respect her dignity. She died in her sleep last night. I can't say enough about thus wonderful vet. Read Less

I recently took my golden retriever there for an eye issue.  Dr. S diagnosed it quickly and professionally.  I found both him and his front desk staff to be highly professional and he gave us plenty of time on the visit.  He was quite knowledgeable about the medicine and his discussed my Cavalier King Charles's mitral valve disease with me with authority.I was very impressed with Dr S.  Will definitely repeat.  Oh and bill was about a third of what my Manhattan vet charges.I have read some of the negative reviews here and the Dr S the bad reviews depict is nothing like the kind and warm professional Dr S whom I saw.  I don't get it.  He was great. Read Less

The vet here, her bed side manner is disgusting. I don't think she likes animals. She should've become a truck driver with her patience and communication skills. No offense to truck drivers. I would not go back there Read Less

I have been taking my cat and dog to Complete Care for 13 yrs and they are always well taken care of. Two months ago my 11 year old dog Belle dislocated her hip and needed surgery. I was afraid that being 11 she would never be the same again. Dr Lucas and Dr. Sangiorgio reassured me that in 6 months I would never know which leg was injured. Well they were right...except that its only been 2 months and she is running around and using the stairs like nothing ever happened. Thank you Dr. Lucas and Dr. Sangiorgio for taking such good care of Belle and Lyla. Read Less

This place is completely unethical and is engaging in fraudulent business practices.  We just took our cat for a routine check-up and she was diagnosed with gingivitis.  The vet states that she needed 3 of her teeth removed and that the entire procedure would cost $1,200..... I was skeptical at their advice to say the least so I researched this places reviews on the Internet.  It turns out that others have been ripped off and scammed by this place.  So, I brought my cat to get a second option at another vet in Staten Island and it turns out that all she had was some inflammation of the gums and just needed some routine antibiotics and daily oral care.  Total bill was $111 and not the $1,200 these scammers tried to steal from me.  Even if you don't heed the advice from the reviewers here, please get a second opinion before spending your money and/or having an invasive procedure performed on your pet by this place.  Be well informed by seeking second opinions. Read Less

I regularly take my dog to banfield on forest ave. since my dog has a wellness plan however they had no openings to see my pet suffering from vomiting and lethargy. When I asked multiple vets for which animal hospital to go to, they recommended south shore. I Had a poor interaction with bay street animal hospital reception and was definitely not going there. South shore wanted to charge 135$ for an emergency appt, since they had no openings however Complete care offered 45$ exam fee before 6pm which is within my price range. I called ahead due to reading all these abysmal reviews and stated my hesitations of being charged exorbitantly. The receptionist was very kind and explained that every customers experience is different. I explained my pets symptoms. I kept my 530 appointment. I was greeted and asked to fill out a short form with the bare essentials. I was seen within 10 minutes, the doctor must've been briefed on my hesitations and Dr. Sangiorgio came in ready to get down to brass tax. I explained that my dog had been exposed to puppies with a parasite and I suspected my dog might have been infected. I brought stool and wanted it tested. I explained the symptoms to the vet tech prior, however the Dr. came in as if he hadn't been briefed which was a little frustrating since I had already explained twice before. I can understand people saying that Dr. S seemed "incoherent" however I think he just seemed exhausted. He felt her abdomen, checked the skin irritations my pet had and explained his reasoning for what was prescribed. He spoke in medical jargon I luckily followed due to researching pet md before hand. He spoke high level about wanting to prescribe her flora for her stomach upset and antibiotics in case there was anything irritating her stomach also. He said ok so I'll have them bring to the front what we talked about before getting my buy in for all the recommended treatments. He did recommend an EKG which I declined due to the 99$ price tag. When I asked him, wait what specifically am I agreeing to, he spoke in laymans terms about the treatment and I then agreed.  Prescriptions: Droncit 35 mg tablets are sold on petmd 5 tablets for 13$, I was charged 26$ for 3 tablets. Flagyl liquid 15ml was charged 50$, on amazon it was 30$. The fecal exam was 27.75$ and exam was the proper price stated on the phone for 45$.  In total I was charged 148$ and breathed a sigh of relief. I was able to be an active participant in saying what I wanted and did not want with a good understanding due to studying before going in. PROS: Taken with short notice and seen with minimal waiting time. Knowledgable doctor and friendly staff. CONS: Fast talk about treatment and expected buy in immediately without specifics on cost or an estimate on paper. I would return to this place with as much education as possible on treatments that may be prescribed and google all the medications mentioned to make sure youre getting a fair price point. Read Less

What vet says that a cat wont allow a procedure to be done and it must be sedated and held overnight? That will be an extra 300 dollars please. All that needed to be done was shaving infected area and popping and lancing of a boil. Most vets can do this in less than 20 minutes. Shave, cut, lance treat, wrap, done. It's that simple. Makes a simple procedure look like something tedious and costing more money in the end. It's not about helping the animal, it's about that evil dollar. Read Less

No No No..didn't lance the boil..soak once a day I was told.If not better bring him back more money.. really people...Well it..should be soaked more then once. It should have been lanced .My poor cat still not well.On my way to new vet in theAM . Read Less

This place has done nothing but cost my family thousands of dollars. They wanted to amputate my pets toe for $1500 saying that he would never walk again if we didn't have the surgery. Low and behold we decided not to have the surgery and he is completely healed. They told me another pet of mine needed a $2000 procedure to get rid of a problem. We went and got a second opinion (for much cheaper), they put my pet on a new diet ($50) and the health issue completely resolved.They don't care about the animals and their families at this facility, all they care about is $$$$ Read Less

Killed my cat a few years back. He went in with a horribly blocked up urethra. They said it was nothing, twice. Finally found him dying in the litter box and peeing blood all over himself at about 12 AM. Rushed there, they did emergency surgery in which they tore his urethra. Initially the clinic admitted it to us and told us that they wouldn't charge us. A different doctor contacted us later and told us that they would charge us and that they were not responsible for the tear that eventually resulted in my cat being so sick and near death that he had to be euthanized. Now that I have completed a veterinary certification and after asking many other vets about this I can see that it was malpractice that could have been avoided. RIP little buddy. Read Less

STAY AWAY. The vet was this old short lady with short hair. Such a nasty attitude, pressured me to get vaccinations I didn't want. Acted like I'm someone who owes her, meanwhile i payed $300 for castration of my cat. They damaged my cat's leg with an internal bruise. She told me its just a black and blue but when i came home i saw a huge spot of internal bleeding. They clipped my cat's nails WITHOUT INFORMING ME. Theres a reason i left his claws to grow and don't clip them because they grow back thick. They cannot handle animals. The place is smelly and dirty. Obnoxious. They should be closed down!Read Less

Like most Hurricane Sandy victims I had a difficult time. Despite the flooding in my home, no electricity, and devastation. My son's dog gave birth to 6 puppies.  Because my son works for the US Government he had to leave the next day for work.     Due to the fact that we could not keep the newborn puppies and the mother warm and dry, we needed to find a veterinarian in a hurry.  We went to CompleteCare Veterinary Center, where Dr. Sangiorgio assured us that he could take care of the mother and 6 puppies.  He said that he had a technician there 7 days a week and 24 hours a day, as well as cameras.         He told us it would be $500.00 down and my son could pay the balance when he returns.  The very next morning at 11 am the receptionist called and informed us that the puppies were DEAD!!!  I asked her "How many?"  and she said "Let me check" she came back to the telephone and said "All 6"  We immediately went to the clinic ...The receptionist told us that the doctor would be with us shortly that he was doing a procedure.  About 10 minutes later the entrance door of the clinic opened and a man walks in with a hat covering his head, but I could see what he was wearing.      A few minutes had past and the receptionist (obviously frazzled and nervous) took us into the doctor's private office, my husband, my daughter and myself.              (There was the man that had his face covered !)   The doctor started telling us that we have to understand that dogs die. My husband said, "Explain to me how all six died" The man was a babbling fool and could not put two sentences together.  He then drew upon his education using terminology he thought we would not understand, however all three of us are educators and understood perfectly that he did not know what he was talking about.  My husband asked to speak to the technician that was watching over the dogs and he refused. My husband then asked to see the video of the evening.  He also refused.     We asked for the return of the $500.00.  He jumped up, flailing his arms saying, "So this is about money!"  After he composed himself he told us that we should come back in a half an hour. When we returned he had the $500.00 cash and a letter that he wanted us to sign; stating that it was "our fault" that the dogs died and that we promised that we would not sue him.  I signed the letter and he returned our money.    Before we left my husband said to him...you failed as a man, you failed in your job and you failed in your oath.  He looked at the floor. Read Less

This is by far the worst vet on Staten Island.  I took my Rabbit to Complete Care and was seen by Dr Sangiorgio.  He told me she had Pneumonia. He gave her a shot and liquid meds.  When I got home just a few blocks away, her back legs could not hold her up.  I took her to Victory Blvd in Travis and the vet told me that when he gave her the shot he hit her spine and crippled her.  She had to be put to sleep. Years earlier, I took my dog to him and he told me that the dog had cancer. $7,000.00 later the dog had to be put to sleep.  I think he should retire or put himself to rest! Read Less

Not sure what place the rest of these reviewers went to, but it sure was not CompleteCare on Clove Road.Dr. Sangiorgio is such a nice & compassionate man! When we bring our dogs in there, he is nothing but nice, honest and caring. My dog had puppies and we needed to get the puppies (3 of them) their first shots and exams for their new owners. I did not even ask for a discount - he offered and said we will work with you. This guy is not in it for SOLELY the money, he truly cares about animals and people who own them.Dr. Eskanzi is an honest & wonderful woman! She may come across to most people as very sharp & direct with things that she says - but she is speaking the truth! Many people want doctors to sweet talk their pets or be nice about issues or tell the owner it's not their fault etc. Nope - not this doctor. She will tell you EXACTLY what the issues are and EXACTLY what you need to do for the welfare of your pet. Don't like how she speaks with her direct honesty? Well, would you rather another doctor sugarcoat the things that need to be said and hold your hand through fantasyland?A++ for CompleteCare Vet. This business is NOT solely into this field for the money - like many, MANY other vets out there - ::cough cough:: Bay Street Animal Hospital ::cough cough::. Read Less

I have been using this vet for my border collie mix for the past four years. I have found the staff to be professional , knowledgeable and helpful.  They take a lot of time with my dog and answer my questions.I highly recommend it. Read Less

I always took my dog to Northside Animal Hospital but one night my 4 year old dachshund was very sluggish and cried when I moved him so I needed to take him to a 24 hr vet.  When I called the woman was very nice and said to bring him right in. It was completely empty and very dirty in there.  I filled out the paperwork and had to wait over 25 minutes to be called in.  Then when the "dr"- I'm not convinced because he was dressed in sweats & sneakers no lab coat or anything- took a look at him he immediately said he needed xrays.  (This is going on while a playlist of Rihanna is blasting.)  The vet assistant seemed annoyed by the dog squirming and told me that I was making things worse.   Another 30 minutes went by & they took my dog in the back room which I wasn't happy about because my gut didn't trust them.  After the films were done they told me the dog was very backed up and needed an enema and I had to leave him overnight.  I didn't want to leave him because I read bad reviews and I was worried.  The dr insisted and said if I didn't I risked the dog dying.  I burst into tears and agreed.  $800 later I got to pick up the dog at 10am (6 hours after I dropped him off.). When I went back to my regular vet to follow up he said an enema wasn't necessary, the dog would have had a bowel movement in the next few hours.  I would never bring my dog back here. Read Less

This vet saved my puppy's life! They allow us to see her and hold her as she recovers. They always answer the phone and someone is there 24/7. They helped me with the bills as well. Everyone in the office knows how my animal is and can answer questions. During hurricane Sandy, this vet provided FREE care to many animals. They treated my friends cat out of the goodness of their hearts! It is nice to know that we have a vet we can trust. Read Less

I came with my wounded cat, waited past the appointment time and found out the x-ray machine wasn't operable.  Why they allowed me to make the appointment, I don't know. Called back for assistance finding ANOTHER vet (one with a working x-ray machine) and was given the names, but not the numbers of two out of town vets.Not a good place. Read Less

Dr. SanGiorgio and his staff are the only people I trust to take care of my pets!!I first went to him 25 years ago with my cat Jughead, and now he has made my dog's recent episode with cancer as painless as possible.  In addition I am happy to report that 6 months later Pilot has just gotten a clean bill of health!Caring professionals who know what they are doing! Read Less

By far the WORST vet that I have ever been to!! Dr. Sangorio was unprofessional and didn't care to hear anything about my dog who was just adopted (and has had a very rought first 2 yrs of life). He quickly asked why we were there and told the vet tech to put a muzzle on her. When my dog got nervous on the table he threw her down and yelled at her, then when she peed on the table got even more upset and told us we should either put her on anti anxiety medication or seriously consider other options on what to do with her.I was so upset I felt like I was in a nightmare. The staff at the front desk were very unprofessional as well, talking on their phones and giving poor advise, one told me I might never be able to train my dog. I told her to look over the counter at my dog lying by my feet and asked what was wrong with her or untrainable about her?Just waiting in the waiting room they told almost every patient that walked out of the room that thye had outstanding balances, one women pulled out reciepts to show them that she did not. They have NO IDEa what they are doing there!!PLEASE DONT BRING YOUR DOG, CAT, BIRD ETC THERE THEY ARE HORRIBLE!!! Read Less

After spending approximately $5000 in veterinary expenses, I feel I'm more than justified to give this place the rating it deserves.  If it wasn't open 24 hours with on-call vets then it would probably receive 1 star.I was using this place as my main veterinarian clinic before I got fed up.  Out of all the staff there was only one doctor that I particularly liked but she was barely ever there so I had to make due with what I was given.Let's start with the reception staff.  It seems like they hire highschool drop-outs to work at the front desk.  Complete with foul language, catty attitudes and too much gum to fit into their mouths, the receptionists should neither be seen nor heard.Be careful when you take your pet in for routine shots because you'll leave with 100 medications or supplements you don't need or feeling guilty as all hell that you don't want what's best for your pet.  It's a sales business more than anything.They over medicate and often give wrong diagnoses.  This place operates on quantity, not quality.  I wouldn't recommend this place unless it's 3am and you have an emergency. Read Less

This office was recommended to me by two different people. So when we got our puppy I didn't think twice bringing him in for his check up. Yes, they are VERY expensive, but be careful how much you pay for what. I was more disappointed with the fact that I paid for a stool test (I needed to bring in a stool sample). We paid in advance and thought to ourselves "we'll come back". A family emergency came up and I completely forgot about bringing in the sample.I called months later about getting a refund and they're reason for NOT giving me the refund was because I needed to bring back the little plastic container that they gave me. Who holds onto a little plastic tube for 7 months? WOW, a little plastic tube cost me 25 dollars... I am very disappointed and will not be going back. And the two people that recommended this office to me also NO longer go there... Just be wise and don't get over charged and given silly excuses as to why you are paying so much... Unreal. Read Less