I've had nothing but great experiences with Dr. French and his staff over the past 17+ years with all of my cats and dogs. His diagnosis and treatments have been solid. Scheduling has been easy and pretty convenient. He and his staff over the years have been friendly, kind caring and sympathetic. You guys have been great, thanks!!! Read Less

My long haired cat was matted on his back.  I called suffern animal Hospital and was told they could only give me a range of between 300 and $500 to shave it for me.  I found this so incredulous that I asked the girl to please check with Doctor French since I have been a customer of his business for over 50 years and his answer was the same.   it would be between 300 and $500 possibly more post. This is just one example of one of the times he ripped me off over the years never again right Read Less

Caring, thorough, kind and really good with the animals. Facility is always impeccably clean. And always willing to work with us to manage costs -- all vet services and treatments have become very expensive, but Dr French and Dr Jason are very good about stopping to speak with us to offer options. It's always our decision whether to go forward (or not) with more drastic measures. Read Less

Dr French and Dr Jason take great care of our cats. This week our beloved 17 year old cat became very ill. Fitting us in on very short notice, Dr Jason immediately narrowed down the possibilities and ran in-house bloodtests for a definitive diagnosis within an hour of our first call to them. Unfortunately, he was too far along (kidneys failing) and we had to make the difficult decision to let him go. Throughout our visit, Dr Jason and the whole staff were kind, caring and considerate. They offered us time to be alone with our cat to say goodbye, and were completely professional and supportive through this hardest time to be a responsible pet parent. Read Less

Dr Jason from Suffren Animal Hospital is kind, loving and most importantly, compassionate with my dogs especially Koani.  This is my story - Konai today is an 8-year old pug who suffers from terrible allergies.  We did allergy testing and it's more of a question of what she is not allergic too.To help her get off of steroids we tried allergy shots - she was on her second vile and second shot.  Well she went into anaphylactic shock.  They don't give Epi pens for animals - well they should but that is another story . I rushed her late on a Friday to Suffren Animal Hospital where we have been going since she is a puppy seeing Dr French. By the time we arrived I was not sure Koani was going to make it.  I had called ahead and all in the office were ready for her - As Dr Jason told me afterwards she arrived with non sustaining blood pressure.  The office staff was great at doing the intake to give  Dr Jason the information she needed to save Koani.  The whole team worked late to save her!!  I am most grateful to all for saving her life!!!!Fast forward 2 years later Koani gets Bladder stones - Dr Jason suggested surgery because she had many stones and large ones.  I wanted to try the diet and have them dissolve.  Dr Jason totally supported my decision.  Well the diet worked except on a Sunday I notice Koani could not urinate.  I went to a local emergency vet ER.  A stone did get smaller except now it was stuck in her unitary tract.  I texted Dr Jason when I arrived at the vet ER and in less than one minute she responded. Remember this is a Sunday! Thank heavens because the ER did not have the staff to treat her. Dr Jason told me to go to Blue Pearl Emergency in Northern NJ.  Thank heavens because they were able to take her and assist her that night and she had surgery the following morning.  Dr Jason had no selfish advice - only pure compassion for what was best for Koani.  Now had I taken her advice and did the surgery Konai would not have gone through this trauma.  And I would have not spent as much on the surgery. I highly recommend Suffren Animal Hospital - especially Dr Jason. Dr Jason Koani and I love you dearly!!!Mary Ann B Read Less

I have an older dog not in the best shape. Dr. Jason was absolutely wonderful with Ginger. She had to perform an ultrasound guided procedure that was failed at another vet office. With Dr Jason, the procedure was a total success! She also addressed my dogs others issue with complete accuracy. With her compassionate care, Ginger was able to live for another year. Just about 2 weeks ago, it was Gingers time. Dr Jason came to the house and gently eased Ginger into sleep with care and compassion. I can't thank her enough for her kindness.♥️ Read Less

Finding a vet with the right qualities to care for your dog is as important as finding a human doctor with the right qualities.  The important things to me is a vet who truly listens, cares, and makes eye contact, and is able to apply years of training and experience to correctly diagnose a problem, identify when the issue is nothing to worry about, and fully explains either circumstance in a knowledgeable and understandable way to the owner, including all options.  After much trial and error, I have finally found such a vet in Dr. Jason at Suffern Animal Hospital.  Dr. Jason is a rare combination of being highly competent, showing genuine interest in the pet as well as the owner, and  being a really nice person.  She gives her cell number to her patients and encourages them to reach out even with minor questions, and she has called me numerous times to check on how my dog was doing after a sick visit.  She is extremely accommodating and makes time to fit us in whenever necessary, even if it means she has to come in early or stay after office hours.  I have recommended Dr. Jason and Suffern Animal Hospital to many of my friends. Read Less

I have had my dog put down today and all they cared is about getting there payment first while my baby was suffering out of the 20 years I have been going there and there rude and nasty Spanish lady working the front desk says we need payment who does that they always been paid in full they are rip offs they lie about a lot of stuff dont recommend this place to anyone No more Read Less

Dear Pet Parents, Friends & Lovers. If you have a sick and very ill pet loved one, I encourage you to NOT bring them to this place and to bring them somewhere else that can help them. Suffern Animal Hospital is not the place they claim to be nor will they help your pet. All they have on their mind is $$$ unfortunately, not saving or caring for your pet. This week, we had no choice but to put our 10 year old German Pointer to sleep because Dr. Jason misdiagnosing him with "Pneumonia" and giving him unnecessary medication instead of treating him for "HEART FAILURE". Anyways, we made an appt. to bring him in, first off the lady who answered the phone seemed like she had no idea what she was saying or doing. We brought him in last week or so because our poor big guy was having trouble breathing and had a hacking cough which seemed to sound like there may be something stuck in his throat. He has been in absolute distress for awhile and we couldn't figure out what was going on with him. Instead of thoroughly diagnosing him and giving him the proper testing he needs like an "X-ray, bloodwork, and listening to his lungs & heart" she went ahead and said he had an "upper respiratory infection" and just prescribed him medication.. As someone who works in the medical field FOR HUMANS, if a patient came to me saying that they were unable to breathe correctly and had a hacking sound in the throat or so, I would first go ahead and listen to their lungs and would do an X-ray ASAP. NOT give them medication and have them be off their way. That's basically what she did for us. Anyways, a week later passed and he was still not feeling any better and we noticed that his coughing was getting worse. We called and said that the cough has gotten worse, and instead of asking us to come in so we can do an X-ray and see whats going on inside; she prescribed us more medication that was absolutely unnecessary, and of course that cost us a lot of $$$. She said if doesn't get any better to come in that Friday of that week... and so we did. Friday, Sept 29 we come in to finally demand an x-ray to see what is actually going on with him because we knew it wasn't "an upper respiratory infection" it was something else and to our worst experience; our poor big guy with all the fighting he has done finally collapsed in front of their office and wasn't able to get up anymore. My boyfriend and the vet techs had to carry him inside because he had no longer any strength to get up. While waiting in the waiting room for nearly an hour with no news of whats going on one of the vet techs comes out to let us know that he is on a breathing tube and is sedated. Our poor big guy wasn't breathing on his own correctly anymore but he was stable. Finally, Dr. Jason comes out to let us know that they are FINALLY GOING TO DO AN X-RAY WHICH SHE SHOULD'VE DONE IN THE FIRST PLACE. Waiting another 20min we find out he either had heart failure or cancer. But in the end, it turned out to be heart failure. They take him the whole day to try and drain out the fluids in him. Yes, they were successful but the worst news had to come at the end of the day. They said he would have needed to go to a cardiologist for doggies in Paramus to get even better help but unfortunately the cost was too high for us. It's all about $$$ with these people. They were asking for 7 grand from us to save him..which is absolutely disgusting. If we knew in the beginning and if she had given him an x-ray and not misdiagnosed him when we first brought him in with the incident, I believe we could've saved our poor Chicho. We could've brought him to the PROPER VETS he needed to go to instead of ending up at this place with Dr. Jason's poor choices and horrible diagnoses. She had no sympathy for us, there as no remorse of comfort of any type when we found all this out. She didn't have the nerve to say "sorry" instead she said whether we would've found out before then or now, this would've been the situation at hand and some bs to cover her asss. So disgusted of this place. I was in the back with my son, with our beloved Chicho on the testing table; trying to let him know I was there with him and we all loved him while he was unconscious, while my family was trying to talk it out and see what the best thing to do to end his painful suffering. This lady, comes in and was basically ready to euthanized my poor buddy without all my family members being present. She had the nerve to talk about prices and all before putting my poor sweet guy to sleep when she knew all of us was grieving. The vet techs and assistants were more caring then her. So disgusting. Our pointer was finally put to sleep and had no choice but to enter doggie heaven. We had no idea that Friday was going to be the last day that our gentle, caring, and lovable pup was going to be on this earth for the last time. I hope this story helps everyone out there with the decision of bringing their animal loved ones to this awful place. Read Less

Very kind service. Dr. Finch, along with his staff are excellent. I've been taking my little pup there for over a year. I had my dog neutered there as well. Excellent treatment, fast recovery and they're very passionate on what they do. Highly Recommended. Read Less

Suffern Animal Hospital is amazing and my family and i love all the doctors and staff, noticing many different faces in the staff and i think it's a good change! We've been going there for years and will continue to. Read Less

What a disgusting place. Left me in our room with our dying dog ready to put him down for an hour disregarding our emotions leaving us sitting there ignoring us. Dr. French is a thief stealing money any way he can. I have heard multiple stories of abuses done at his clinic including suffocating a bag of kittens as no one wanted them. I will NEVER return here. Read Less

If there was a worse rating I would have chosen that. I brought my bunny here to get a diagnosis for the reason she was excreting blood and it turned out the she had uterine cancer. But while she was there, they dropped her and dislocated her hip. This is what eventually lead to her death. When Doctor French called and informed us of this he had little to no compassion for this and sounded like he could care less. She survived the surgery for removal of the grown in her uterus but couldn't move around much and wasn't walking on her leg. When we took her to another hospital they informed us that there were few options to take care of this and the ones they presented had little chance of working. This doctor french did not inform us of. Our rabbit stopped eating and drinking due to the pain on her hip and after many trips to other vets in attempts to save her, her heart gave out. I would NEVER take my pet here ever again, and don't recommend you do. Read Less