I dont even want to give this place a star. SO DIRTY AND THE DOCTORS TERRIBLE!! Doesnt care about his clients. Wouldnt change my dogs bandage, yup, such a simple task and he wouldnt do it. DO NOT GO HERE! I have heard terrible stories about this place Read Less

My dog was picked up by the city and taken to Dewitt Animal Hospital, it wasn’t the fees that bothered me because that was totally my fault for not having him licensed and not being able to find his shot record which was done in another state but they gave him the shot for Kennel Cough, since he’s been home he has been coughing, sneezing and just not feeling well at all, I called the facility and from the two people I spoke to all I heard was $$$, I feel as though they should see him fee FREE at least for a evaluation, I’m just extremely concerned about my baby and just don’t have the additional fee amount it would take to have him looked at SMH and they had no solution to offer? Read Less

I can’t say enough about DAH. We have been bringing our pets here for over 35 years. With excellent care from Doctor Quinn and then when he retired we were and still are under the competent care of Doctor Wilcox. I give kudos to Dr. Wilcox for his early diagnosis of our “Addison’s” dog. She would have died if it weren’t for him. Can’t say enough about the friendly and caring staff as well. We bring all our pets there and will continue to do so in the future. A BIG thanks to DAH. Read Less

I adopted both of my cats from DeWitt Animal Hospital Shelter, and continue to bring both of them here for their appointments. I am able to receive a variety of services from routine vaccines and prevention to purchasing the Hill's Prescription food my cat needs. I appreciate the efficiency and kindness of the staff. My pets always leave happy and healthy. Read Less

I bring both of my dogs here for all of their needs. The staff is very kind and caring. Being a small office, the Doctor knows his clients very well, listens to any questions/concerns I may have and gives an honest opinion. Would recommend this Vet hospital to anyone. Read Less

Although we waited the care was exceptional and the medical knowledge was elite. The staff was extremely kind. It was my first time there with a very sick 10 yr old dog and I was pleasantly surprised at the way inwhich every aspect was handled. Because it is an ER it is not cheap- but you are able to get many tests back within 30 min. I will recommend this place and return if ever need be. They care about animals and their owners. Read Less

I take all my pets there. I love the simplicity of making appointments and the staff are always friendly. We are always in and out. I like supporting an organization that has the burden of taking in city strays and seizures. Keep up the good work! Read Less

magine this....last night the smoke detector went off and your little dog ran out of the house. The family tried to get the little dog. They search the neighborhood. They went on the lost dog web site in their neighborhood. They found out someone found their dog and took it to a shelter. They search and search finally find the shelter. They hurried over to the shelter. They were so relieved until they were greeted by and uncaring and rude employee. The employee said you can't see your dog. Take a peek. The little dog tried to get out of the cage to get to them. They new it was there dog and the it recognized them. They were not allowed near their dog. Imagine how you would feel. They were told they would have to get animal control. So....... upset they were forced to leave. They called animal control nothing could be done, they called the police.They spent 3 hours called and doing everything they could to get their little dog back. The last thing the employee said when they asked if someone would be there overnight (concerned because so many big dogs barking). "We are an animal hospital not a day care center" laughed and hung up. The worst night of this families life. Oh, and by the way they charged them for the overnight stay. So that was Dewitt Animal Hospital where this dog used to be a patient and the family had tons of picture. They had ACA paperwork and records.Read Less

The attendant shows no respect. They let us wait for one and half an hour. Those who came later were treated in front of us. Is it because we have a cat? And when we went to the doctor, he refused to see the cat because the cat was shocked by the doggies. Later, our cat was calm down. He also refused to make the examination. I will never come to those hospital again. It is really a waste of time. I spend my whole morning in this bad place Read Less

I have never taken my dogs here but the recent experience I had with them were amazing. On 8/9 my kids found a sweet pit bull running loose. I tried my best to find it a home before I had to call animal control but no luck The last thing i wanted to do was send her to a shelter because she was such a sweet dog and i know how pit bulls are "feared". My dogs were going crazy, so my husband made the call. As animal control came to get her, my heart broke and I cried as they took off. Before they left, we made sure to find out where she was going. As people asked me if we still had her, I explained to them the situation and where she was going, I had people telling me that she would be killed there, etc so I began to get more upset because i listened to people who only believe what they hear. The next day, I called to see if she went there and in fact, she did. I actually spoke to the receptionist about her and asked the procedure and was told that there was a 5 day hold for the owner to find her. After the hold was up, she would be given the temperament test and if all went well, she would go up for adoption. I was also told that they work with local rescues to help get her adopted. I then asked if it would be OK if I called to check up on her and the receptionist was nice and told me I could. I felt so much better after speaking to them. I called yesterday to see how she was and to see if she was still there and she is. She is an amazing dog. My 5 kids loved her and all she did was give them kisses and laid next to them. So, if you are looking for a sweet dog who loves kids, ask for the female pit bull found on first north st. I really wish that I had a picture to put up of her. Anyways, the workers there are nowhere near rude as some have said. They are very sweet and were very helpfulRead Less

We have known Dr. Wilcox for 8 years. Everyone is always professional. Thank you for taking such good care of our baby! We appreciate all you do to make her comfortable during her stay! Kind & courteous staff! Excellent care!!!! Read Less

My wife and I were in Syracuse so that my wife could run the Syracuse half marathon. We live in the Adirondacks and come to Syracuse often to visit family. While my wife was running, I went into The On Center to get out of the elements. The Dewitt Animal Hospital had a booth in the center and I spotted this sweet little pit bull mix named Gracie. We had to put down our 15 year dog a few months ago and we were going looking for a rescue dog. I knew that Gracie was that Dog and when my wife finished the race, Gracie confirmed it. She abandoned her calm demeanor and ran to my wife, greeting her with tail wagging and licks. Game, set, match. We had to adopt her. This was a Sunday and the staff at Dewitt Animal Hospital and Shelter went out of their way to help us. We stayed in Syracuse an extra day and came home with Gracie on Monday. This only happened because of the help and dedication of the staff at the shelter. Thank you Dewitt Animal Hospital staff and if you're reading this, bring joy into your life and rescue a shelter dog. Read Less

Everytime I leave this place, I feel insulted and angered. Went in for a evaluation of a cleaning for aprox. 250 and leave with an open ended 1000 dollar estimate that they do not explain at all. If they are so caring and compassionate of animals why do they muzzle my dog before coming three feet from her, maybe they could ask if she has a history of aggression . The evaluation was a joke as he was too scared of my loving dog to even look at her teeth. Had me show him what I thought was wrong because im the one with the vet degree right? So thanks for the 85 dollar visit now im guessing what the evaluation means or what my options are since the doctor could care less to talk to me about it. Read Less