54 Reviews

Fairmount Animal Hospital

Syracuse, New York
Reviews
Cathy Heldt
17 Sep 2021
REPORT
I had my first visit today, I can't express how amazing everything was, from making the appointment on the phone, to going in for the appointment. The staff are absolutely wonderful, the Dr was very k... Read More
I had my first visit today, I can't express how amazing everything was, from making the appointment on the phone, to going in for the appointment. The staff are absolutely wonderful, the Dr was very knowledgeable, took time to answer questions, explain things and didn't want to stress out my cat with doing things that would cause distress to him. I would give them 10 stars if I could. Thank you Fairmont animal hospital for being so amazing. I will never go to another Vet. They are the BEST, and Everyone was exceptional. Read Less
Erica C.
26 Apr 2019
REPORT
I will never take my animals anywhere else. I've been to some vets and they try to convince me to spend extra money and do unnecessary treatments. The nurses and doctors here would never do that, You ... Read More
I will never take my animals anywhere else. I've been to some vets and they try to convince me to spend extra money and do unnecessary treatments. The nurses and doctors here would never do that, You can completely trust them and they sincerely want to do what is best for your animal. Whenever I called with a question or concern they always got right back to me. I recently had to put my cat to sleep here and they made the experience as easy for me as possible. They were considerate, kind, and empathetic. They had me pay first so I could just leave after it was done, instead of paying after while in tears. They made a ceramic paw print for my cat with his actual print and name on it and gift wrapped it. On top of that they sent me a sympathy card after with hand written notes from every doctor and nurse who had met us. I highly recommend this vet to everyone Read Less
Colette H.
23 Apr 2019
REPORT
Worst service ever. Sat here for an hour - they told me to come back in 4 hours to be seen. No one else was in the office. So ridiculous. The girl at the desk, Kristi, was extremely rude and unhelpful... Read More
Worst service ever. Sat here for an hour - they told me to come back in 4 hours to be seen. No one else was in the office. So ridiculous. The girl at the desk, Kristi, was extremely rude and unhelpful, as well as the technician. You shouldn't employee people who are not courteous when you're having an emergency with your pet.I do not recommend this place at all and would never come back. Read Less
Victory G.
3 Feb 2019
REPORT
This is for the Urgent Care - can't speak to the day-to-day vet office, but their Urgent Care is top notch. Our kitten suddenly started limping and not acting like himself, so we decided to bring him ... Read More
This is for the Urgent Care - can't speak to the day-to-day vet office, but their Urgent Care is top notch. Our kitten suddenly started limping and not acting like himself, so we decided to bring him over. The staff saw him right away, and were incredibly friendly, thorough, and reassuring. We couldn't have asked for a more prompt and helpful experience, as it put our minds at ease (turns out it was just a strain, and the cat is 100% back to normal this morning). Again, I can't speak to the regular vet office, but the Urgent Care is great. Read Less
Anne F.
20 Nov 2018
REPORT
I have good but sometimes expensive experiences with this Veterinary Clinic. But word of caution, avoid Dr. Lee at all costs.
Lori S.
12 Oct 2018
REPORT
Despite the nice new building and friendly staff I have to rate this vet a one star. Let me explain.I took my kitten in for routine vaccinations. Staff and vet were very nice. The vet tech supplied me... Read More
Despite the nice new building and friendly staff I have to rate this vet a one star. Let me explain.I took my kitten in for routine vaccinations. Staff and vet were very nice. The vet tech supplied me with a sheet of paper with information on castration upon the completion of the visit. On the bottom of this sheet of paper is an advertisement for declawing your cat. The advertisement reads as follows:"The additional cost for having your pet declawed at the same time as castration is $348"When I brought this up to the vet tech I was upset. Declawing cats is a painful, inhumane and unnecessary procedure. Some states are moving to outlaw this practice. I expressed my disappointment and I told them that this makes me not want to bring my animals here. The vet tech tried to cover, telling me that only some of the practicing vets perform it, and that it is only done for "medical reasons" She went on to say that if I wanted my kitten declawed, they would probably deny me. But this didn't make sense. The paper clearly says that the cost of castration with declawing is $348. I asked her to talk to the vets and staff there and to consider taking this advertisement off of the castration information sheet and estimate they give to each client bringing in a kitten for vaccines. I don't trust this vet practice. I would like to see each vet at that practice discontinue declawing cats and sign a written statement condoning the practice. That is the only way I would ever trust this vet again. They must do it for the $$$. I am not ok with that ethically. Read Less
Lea T.
8 Jul 2018
REPORT
Fairmount Animal Hospital is an amazing veterinary hospital! I've had a cat, dog, and several guinea pigs cared for with them. They showed the ultimate compassion when having to put down my cat and on... Read More
Fairmount Animal Hospital is an amazing veterinary hospital! I've had a cat, dog, and several guinea pigs cared for with them. They showed the ultimate compassion when having to put down my cat and one guinea pig. They provide five star care for both animals and the humans who love them. They do tend to be more expensive than some of the other local vets. If you can afford them I completely recommend them, though. Their knowledge and expertise ensure that your pet receives excellent care. Read Less
Janice Todeschini
7 Jul 2018
REPORT
All of the people here are amazing. I lost my 7 year old GSP due to the idiotness of another Vet place. Dr Bailey & all of the staff are amazing. I brought my other dog for her regular appointment ... Read More
All of the people here are amazing. I lost my 7 year old GSP due to the idiotness of another Vet place. Dr Bailey & all of the staff are amazing. I brought my other dog for her regular appointment because of course I was not going to go back to that other vet place and it was a wonderful experience. I even approached them about donating something for an upcoming pancreatic cancer event that I was in charge of and they generously donated a beautiful basket probably valued over $200 what an amazing group of people and what an amazing veterinarian hospital. Highly recommend it!!πŸ‘πŸ»πŸ‘πŸ» Read Less
Kayla Graham
21 Jun 2018
REPORT
Dr. Bailey and Stacey were excellent in assisting with Bunny, as I was very anxious regarding the scratch on his cornea. I had come in to the urgent care and we were taken care of immediately (being t... Read More
Dr. Bailey and Stacey were excellent in assisting with Bunny, as I was very anxious regarding the scratch on his cornea. I had come in to the urgent care and we were taken care of immediately (being the only ones there at the time), and my bunny is doing much better already. I was actually shocked that the prices were so low, considering there's a $98 fee for it being after hours, so that alone was a relief. I will be bringing him back for neutering and routine care, and will very likely be bringing my cat in as well. I was very happy with how we were treated there. Thank you again, Dr. Bailey and Stacey!! Read Less
Elizabeth Handler
11 Jun 2018
REPORT
Our cat Winston had a localized cancer on his right foreleg. Dr. Logan had to remove the leg. She called as soon as he was out of surgery to assure us it had gone well. We got him the next day, then t... Read More
Our cat Winston had a localized cancer on his right foreleg. Dr. Logan had to remove the leg. She called as soon as he was out of surgery to assure us it had gone well. We got him the next day, then they called and wanted us to bring him back in the day after that just to be sure he was doing well. Every person on their staff has been so kind and caring. I love this practice! Read Less
Mella Bella
4 May 2018
REPORT
Amazing staff. Super friendly. Beautiful vibe, I loved it. The assistant my cat had before the vet came in was very informational and even though my cat was stressed and scared crapless he still cared... Read More
Amazing staff. Super friendly. Beautiful vibe, I loved it. The assistant my cat had before the vet came in was very informational and even though my cat was stressed and scared crapless he still cared for her and was very sweet and gentle. The vet was amazing and my baby girl took a liking to her sweet voice giving her assurance everything will be alright. Thank you so much! Very amazing first impression and we have decided to make this location our only location for our furbaby. Read Less
David LaPointe
2 May 2018
REPORT
We have had excellent care from the vets and staff at Fairmount Animal Hospital for our dog and would not hesitate to recommend them. And a special shout out to Dr. Bailey and all the vets who have tr... Read More
We have had excellent care from the vets and staff at Fairmount Animal Hospital for our dog and would not hesitate to recommend them. And a special shout out to Dr. Bailey and all the vets who have treated Wolfgang. There is peace of mind knowing they have Urgent Care hours and quality care is nearby. Read Less
Carol Ancona
2 May 2018
REPORT
We have being taking our pets to Fairmount Animal Hospital for over 25 years, and needless to say, we are very pleased with their care. Everyone on the entire staff – Dr. Losito and all the other vet... Read More
We have being taking our pets to Fairmount Animal Hospital for over 25 years, and needless to say, we are very pleased with their care. Everyone on the entire staff – Dr. Losito and all the other veterinarians as well as the technicians and receptionists – have always been warm, friendly, professional, knowledgeable and caring. Their larger new building is a top notch state-of-the art animal hospital with a comfortable reception area as well. Their expanded staff and extended hours make appointments more accommodating for us, so our pets can receive care when needed. Everyone at Fairmount Animal Hospital truly loves animals, and they treat our pets as if they were their own. At each of our visits, they take the time to fully examine them pets, explain procedures and offer advice. They also take note of each of our pet’s unique personalities, so they can best treat each of them in the most effective and least upsetting manner. Most importantly, we’ve been through difficult times as our pets aged. Everyone on the Fairmount Animal Hospital staff was especially understanding, compassionate and comforting. In short, we love Fairmount Animal Hospital, and gratefully appreciate having them as our veterinarians. We highly recommend Fairmount Animal Hospital. We know your fur babies will definitely receive excellent care there. Read Less
John Mulcahey
27 Apr 2018
REPORT
We first became clients when one of our cats showed signs of a UTI/kidney infection the very day our previous vet was closing his doors for good. It was 6pm that night when we discovered our cat's il... Read More
We first became clients when one of our cats showed signs of a UTI/kidney infection the very day our previous vet was closing his doors for good. It was 6pm that night when we discovered our cat's illness. With our records in one hand and the phone in the other, we scrambled to find a vet that was open and would take her. Fairmount Animal Hospital was open and a lovely young woman with a British accent answered, calming our fears and making an appointment for us. The doctor we saw was so kind, knowledgeable and took care of our precious girl. We will never forget that moment of panic and need when we had no vet and a sick cat. The amazing staff of Fairmount Animal Hospital was there for us when we needed them the most. We have been going to Fairmount Animal Hospital for three years now and have been very happy clients (and kitties) ever since! Read Less
Daeya Malboeuf
26 Apr 2018
REPORT
At first, we weren't sure we'd like Fairmount Animal Hospital. Prior to becoming clients, we'd enjoyed years of personalized attention at a smaller one-vet practice. But when that practice abruptly cl... Read More
At first, we weren't sure we'd like Fairmount Animal Hospital. Prior to becoming clients, we'd enjoyed years of personalized attention at a smaller one-vet practice. But when that practice abruptly closed, we were forced to find someone new. Everyone we asked gushed about FHA, noting their expanded hours, compassionate doctors and staff, and focus on continuous improvement of the facility and their offerings. Now we've been taking our fur babies there for several years, and I can say without reservation that FHA lives up to the great reviews. They always find a way to accommodate spur-of-the-moment visits, and it's such a relief that they offer Urgent Care and weekend hours. Bonus: they work well with our pet insurance company, faxing forms to ensure that we are reimbursed as quickly as possible! In sum, Fairmount Animal Hospital treats us with the same care that we lavish on our own four-legged family! We love them. Read Less
Deborah LaVaute
25 Feb 2018
REPORT
Hoping I can write a review worthy of this state of the art facility, and equally top notch doctors & entire staff! From the person at the front desk who takes your call, to the person who greets you... Read More
Hoping I can write a review worthy of this state of the art facility, and equally top notch doctors & entire staff! From the person at the front desk who takes your call, to the person who greets you & your pet when you arrive, to the friendly techs who take your info for the vet seeing your pet, to the best vets on the planet & beyond...I simply cannot say enough about this incredible animal hospital! I've been there numerous times since August '15, for both routine and urgent care...and, have always received the best care & consideration anyone could ask for. Especially since many of my cats were originally feral, making them somewhat more difficult to handle than the average domesticated kitty. Even though we've had the pleasure of meeting only about half of the doctors on staff, I'm sure everyone there deserves very high kudos! I absolutely love Dr Bailey...her knowledge, compassion & sense of humor is amazing. Dr Markham is wonderful, and has the dubious distinction of treating the meanest cat I've ever owned...more than once, and always with a smile. Dr Logan once rearranged her entire schedule, in order to neuter a feral cat who had just been humanely trapped...on a busy Saturday morning, so that he wouldn't have to make the trip back in. Dr Corrigan is beyond sweet & kind, and took care of the same kitty once...being the first person ever, to really be able to handle him without the need of anesthesia. From the bottom of my heart, I am forever grateful to have such an awesome place in this area...and, would fully recommend them to anyone! Read Less
Ashley Meigs
15 Feb 2018
REPORT
I love fairmount animal hospital. They have very friendly staff and it's always so easy to make an appointment. They have always taken good care of my dog and he's going to be 11. I would recommend th... Read More
I love fairmount animal hospital. They have very friendly staff and it's always so easy to make an appointment. They have always taken good care of my dog and he's going to be 11. I would recommend them to everyone. Read Less
Lauren Miller
10 Feb 2018
REPORT
The staff at Fairmount Animal Hospital are very dedicated to caring for the animals they have seen. My dog has been going there since he was 9 weeks old (about 2.5 years now) and I’ve enjoyed every vi... Read More
The staff at Fairmount Animal Hospital are very dedicated to caring for the animals they have seen. My dog has been going there since he was 9 weeks old (about 2.5 years now) and I’ve enjoyed every visit at Fairmount. He’s had a couple of urgent care visits and the staff have been incredibly kind and gentle during these difficult visits. The vet techs are all so caring, and I think my dog would go home with Kacey if I would let him (haha). I would recommend Fairmount to anyone! Read Less
Christine Civello
14 Jan 2018
REPORT
We love Dr. Corrigan, she has been caring for our fur babies since 1999. She is supportive and knowledgeable; she understands the balance between quality and quantity when it comes to your furry fami... Read More
We love Dr. Corrigan, she has been caring for our fur babies since 1999. She is supportive and knowledgeable; she understands the balance between quality and quantity when it comes to your furry family member. Every person we encounter there is awesome. The facility is beautiful, spacious, and clean. We needed the Urgent Care this past week and they were amazing! Dr Bailey was patient and kind, not only with our very unhappy 15 y/o beagle but also with our very worried kids. Read Less
Suz D.
26 Dec 2017
REPORT
Dr. Guest was my Bernese mountain dogs primary vet once he was 8 weeks old. He fell in love with her and so did i! She is AMAZING! She grew up with bernese and has a specialty with giant breed dogs. I... Read More
Dr. Guest was my Bernese mountain dogs primary vet once he was 8 weeks old. He fell in love with her and so did i! She is AMAZING! She grew up with bernese and has a specialty with giant breed dogs. I HIGHLY recommend if you have a giant breed dog going to her. She sits and will give you the whole low down on the breed and bloat etc and goes above and beyond to give you the most information in regards to any questions you ask. I am so sad we moved out of the state and had to leave her! If we could somehow make the 3 hour drive to go to her i WOULD!!! The other staff at the hospital is good but i think dr sarah guest is the best. My pup got lymes and was really really sick and they took me in early with no appointment and got him hooked up to IV and treatments. It was so scary but i knew he was in good hands. Β USE DR SARAH GUEST AS YOUR VET YOU WONT BE DISAPPOINTED !! Mako misses everyone at Fairmount XO Read Less
Rick LoPresti
3 Dec 2017
REPORT
I brought my dog in for a blood draw to check med levels. When I cashed out the charge was &200.15..I had no idea it would be so much. When i questioned the amount, the receptionist simply said the sa... Read More
I brought my dog in for a blood draw to check med levels. When I cashed out the charge was &200.15..I had no idea it would be so much. When i questioned the amount, the receptionist simply said the sample was going to Cornell...As if i should have known. I think i should have been made aware of this when i made the appointment..We all love our animals and want them to have the best care but please give customers estimates..It seems to me it isn't about helping animals anymore. The Vets are in it for the money. I have a lot of faith in Dr. Guest and am happy with the care she gives Snoopy but the business needs to think about the customers too. Read Less
Sherice S.
3 Oct 2017
REPORT
The facilities and staff are excellent. I've never had to wait for a long time. Every time my dog has had an emergency they were able to treat him right away. They're not overly expensive and they're ... Read More
The facilities and staff are excellent. I've never had to wait for a long time. Every time my dog has had an emergency they were able to treat him right away. They're not overly expensive and they're very compassionate and kind. Love their services! Read Less
Cabrina G.
15 Aug 2017
REPORT
I have been a customer at FAH for 20 years. We wouldn't take our animals, and we have/had a lot, anywhere else. I hate when Vets try to upsell you or make you think you need unnecessary products or pr... Read More
I have been a customer at FAH for 20 years. We wouldn't take our animals, and we have/had a lot, anywhere else. I hate when Vets try to upsell you or make you think you need unnecessary products or procedures. I feel it breaks a trust. I can say that I have NEVER had that happen with Dr. Eileen and FAH. Up front, professional, caring and friendly. There are calls after treatment to check up and FAH is filled with "animal people" not just people that want to make money off animals. #wishihadanotherstartogive Read Less
Alexandra S.
18 Jul 2017
REPORT
I recently got an 8 week old lab mix puppy from a foster home. He comes from a litter of 9- found in a ditch! Of course, the whole litter had some skin problems, just minor bacterial issues. We made a... Read More
I recently got an 8 week old lab mix puppy from a foster home. He comes from a litter of 9- found in a ditch! Of course, the whole litter had some skin problems, just minor bacterial issues. We made an appointment almost immediately to make sure nothing else was wrong! We were booked with Dr. Sarah Logan. Upon arrival, we were greeted by very nice and upbeat receptionists! Filled out some paperwork since it was our first time there, enjoyed some complimentary coffee, and didn't have to wait long before we were called! Dominique was the first one who attended to us, asking some questions about Sebastian (our pup) and seeing if we had any questions/concerns. Polite and kind! A little while after, Dr. Sarah Logan came in. Gentle with Sebastian, addressed all of our concerns, and fully explained all the vaccines/future visits as Sebastian grows and gets bigger! We were even given a little packet outlining all future visits, what will be done, and the pricing. Sebastian did still have a little bit of an infection, but we were prescribed some meds and he's doing just fine on them! Very happy with the evident care put into these vets' work, and I'm comfortable knowing that Sebastian has such a competent set of staff to look after him in the future. Thank you Fairmount Animal Hospital! Read Less
Mary Maio
12 May 2017
REPORT
The staff, techs and Drs have the best interest of the pets in mind which put me at ease. They help w arrangements if any major expenses if necessary
Kelsey Stadelmyer
1 Apr 2017
REPORT
We love Fairmount Animal Hospital! Our favorites are Dr Corrigan and Dr Bailey, but we have never had a bad experience when offered another doctor. They are so knowledgeable and truly show they care a... Read More
We love Fairmount Animal Hospital! Our favorites are Dr Corrigan and Dr Bailey, but we have never had a bad experience when offered another doctor. They are so knowledgeable and truly show they care about us and our animals. Our dogs are never afraid to be at the vet, as I have experienced in the past at other offices... They actually tend to beg to go in back with the doctors and techs. This office even helped me through my "I don't like cats but this cat that lives with me is sick" situation, and were totally understanding and did not come up with an overly expensive treatment plan. I would not trust my animals with any other vet, and what's better is they have late urgent care hours for most late evening accidents or illnesses. I don't have enough great things to say about this office. Thanks for taking such great care of our animals! Kady, Winnie, Joey, Buddy, and Moo Moo love you! Read Less
Melonie Ungr
16 Mar 2017
REPORT
I have been taking my furry family to Fairmount Animal Hospital for over 30 years. They are amazingly kind and compassionate. They treat our animals as their own. Dr. Eileen Fatcheric even cried wi... Read More
I have been taking my furry family to Fairmount Animal Hospital for over 30 years. They are amazingly kind and compassionate. They treat our animals as their own. Dr. Eileen Fatcheric even cried with me when we had to put our dog, Juliet to sleep. Even now, 15 years later, she still mentions Juliet. Now that's a great Doctor!! I wouldn't go any place else!!! Read Less
Emily Rossi
5 Mar 2017
REPORT
I'm a first time dog owner. I brought my dog in for a wellness check. Dr. Guest explained everything she was doing and made me feel very comfortable. She made sure I understood what she was doing and ... Read More
I'm a first time dog owner. I brought my dog in for a wellness check. Dr. Guest explained everything she was doing and made me feel very comfortable. She made sure I understood what she was doing and why. The whole staff was nice and easy to work with. Read Less
Monica Everdyke
25 Feb 2017
REPORT
We've taken our cats to different Animal Hospitals over the years based on where we have lived. I can say that Fairmount Animal Hospital has provided the best service by far compared to the other plac... Read More
We've taken our cats to different Animal Hospitals over the years based on where we have lived. I can say that Fairmount Animal Hospital has provided the best service by far compared to the other places. From the front desk when you're greeted as you enter, to the techs and vets who provide genuine attention and care to each of the animals, by far the best service out there. Highly recommended! Read Less
Nancy Hinds
4 Feb 2017
REPORT
I have been with Fairmount Animal Hospital since it opened many years ago. I only have high praise for their compassion and high expertise. The staff is very professional and caring.
Kathryn Hayes
10 Jan 2017
REPORT
FAH is amazing with my dog. We never have to wait long, they listen and never rush us. They even have it in his chart to bring him back to see someone who loves him so she can say hi to him. They're g... Read More
FAH is amazing with my dog. We never have to wait long, they listen and never rush us. They even have it in his chart to bring him back to see someone who loves him so she can say hi to him. They're great with the fact that I often have to bring my toddlers with me, who love the kids play area and lollipops! I really do love it here. Read Less
Robert Laframboise
27 Dec 2016
REPORT
I love the staff and service at Fairmount hospital. Never have I had a negative experience. Dr. Lee helped our family through a tragic illness earlier this year, with grace and professionalism. I wou... Read More
I love the staff and service at Fairmount hospital. Never have I had a negative experience. Dr. Lee helped our family through a tragic illness earlier this year, with grace and professionalism. I would like to note the prices are more costly than a human seeing a doctor. I do trust the staff and veterinarians but I do find myself scratching my head when I get my bill. My wife's manicures are less expensive than my dogs nail clippings. Nearly $500 for an infection. Bottom line, I will bring my animal here, as long as I can afford it, which might not be much longer. Read Less
Russell Donahue
5 Dec 2016
REPORT
Caring and patience is something that just comes naturally to Staff and Doctors alike at Fairmount Animal Hospital . Whenever Molly and I have had to visit they made sure she was comfortable and treat... Read More
Caring and patience is something that just comes naturally to Staff and Doctors alike at Fairmount Animal Hospital . Whenever Molly and I have had to visit they made sure she was comfortable and treated with great care. We have often had calls in the evening from the Doctors following up on Molly's daytime visits. Our experience there has always been positive! Russ and Molly ( woof.) Read Less
Jude M.
5 Jul 2016
REPORT
I had brought my elderly diabetic cat Mister to be boarded at Fairmount some time ago, but I think this story needs to be told. I had told them he was a finicky eater, and that the last time I brought... Read More
I had brought my elderly diabetic cat Mister to be boarded at Fairmount some time ago, but I think this story needs to be told. I had told them he was a finicky eater, and that the last time I brought him in his blood work did show his diabetes was poorly regulated on his insulin dosage. I had to go out of town for ONE NIGHT unavoidably, and Fairmount assured me Mister would be monitored closely. I came back from my overnight trip and went straight to a part-time job in the morning, intending to pick up Mister after I was done with my shift. I received a call at work from my friend whose contact number the hospital had on file while I was out of town. She said Mister was very ill, and I needed to get to Fairmount right away. I was met there by Dr. Lee, who basically told me Mister had received his regular dose of insulin, and, long story short, his food was placed in his cage, but no one ever made sure he ate. So they sent him into hypoglycemia, and then locked their doors and left for the night!! My cat was comatose when someone finally found him...at death's door. Prior to my arrival they had given him something to bring his blood sugar up, and had him laying on bags of warmed water to heat up his ice-cold body. Dr. Lee said he was stable for the moment and I could take him home, to make sure he eats, and any further problems, to take him to the Emergency Veterinary Hospital on Bridge St. in Dewitt. I got no further than the highway on ramp an Mister began to seize. I rush to the Emergency hospital, where he died. Dr. Lee did not want Mister to die at their facility, because they were negligent from the get-go. That place killed my baby. Period. That's what you get for the price-gouging services. And Dr. Lee shouldn't have a Veterinary license, in my opinion. Read Less
Carla D.
4 Jul 2016
REPORT
Super stylish and comfy clinic but the cost has been passed down to the clientele in a big way. I love this practice but it is very expensive even for routine care. Β On another note Dr. Bailey is awes... Read More
Super stylish and comfy clinic but the cost has been passed down to the clientele in a big way. I love this practice but it is very expensive even for routine care. Β On another note Dr. Bailey is awesome. She's great with pets and pet owners alike and she treats all of us like we're old friends of hers. I remember when I had to put my Maizie's down a year ago and Dr. Bailey cried right along side with me as though Maizie was her cat too. She's such a caring doctor. Stay away from Dr. Lee though, unless you like your veterinarian to treat you like a car salesman. Read Less
Tanya Singleton
9 May 2016
REPORT
I highly recommend Dr. Lee! She took care of both of our dogs and today helped us with our old boy Lucky cross the Rainbow Bridge into his heavenly resting place. NEVER have I met a staff so compassio... Read More
I highly recommend Dr. Lee! She took care of both of our dogs and today helped us with our old boy Lucky cross the Rainbow Bridge into his heavenly resting place. NEVER have I met a staff so compassionate and understanding. They were so patient with us and gave us all the time we needed to say goodbye. They catered to our emotional needs and went above and beyond. Thank you for making this difficult time easier for us. Read Less
Lisa B.
14 Mar 2016
REPORT
Brought my cat here for a yearly checkup. The waiting room is so nice! The staff are great and so helpful. They even gave me a free flea and tick medication. They are really knowledgeable and I think ... Read More
Brought my cat here for a yearly checkup. The waiting room is so nice! The staff are great and so helpful. They even gave me a free flea and tick medication. They are really knowledgeable and I think my cat will get great care there. I am very happy with their services! Read Less
Tyler Wright
16 Nov 2015
REPORT
The doctors and staff here are amazing and really do care for the pets that come in. I would highly recommend!
Mariah P.
31 Jul 2015
REPORT
Exceptional service! I've seen both Dr. Lee and Dr. Passantino, both were awesome and caring. Β my dog has recently had several health issues, the office staff and doctors have both called me every few... Read More
Exceptional service! I've seen both Dr. Lee and Dr. Passantino, both were awesome and caring. Β my dog has recently had several health issues, the office staff and doctors have both called me every few days to check on him. I would highly recommend Fairmount Animal Hospital to any pet owner, the doctors and staff are all very friendly and they make you feel like they truly cre about you and your animals. Read Less
Melanie G.
15 Dec 2014
REPORT
I will never us them again. EVER!5 years ago my Β perfectly healthy dog received a rabies vaccine from them ( at 15 years old ) , within 2 days he became so ill he couldn't lift his head up and wouldn'... Read More
I will never us them again. EVER!5 years ago my Β perfectly healthy dog received a rabies vaccine from them ( at 15 years old ) , within 2 days he became so ill he couldn't lift his head up and wouldn't eat or drink. We took him back in suspecting reaction to the vaccine. We were told that wasn't possible and they need to run tests. We were then informed he had cancer and needed treatment immediately. We were given our cost options (ranging from $800- $3,500.00 Β ). We decided to just hydrate him for $300 ( the least expensive option we were given when we balked at $800.00 ) and bring him home and keep him comfortable. We took him to another vet for a 2nd opinion the following day, sure enough he informed us he was just having a reaction to the vaccine and did not even suspect cancer. 1 day later he was back to normal and has been in perfect health for the past 5 years.He is now 20 and old age has taken over. We are just looking to keep him comfortable now in his final days. Like a fool I called FAH to inquire about what we can do to keep him comfortable. They refused to advise us over the phone Β ( even after milking us for hundreds of dollars over the years for phony diagnosis' ) because he hasn't been seen there in the past year. Well, had they not tried scamming us the last time he would have been there.Avoid them. Read Less
Megan G.
29 Oct 2014
REPORT
Our dog and two cats have been patients at Fairmount Animal Hospital for more than 5 years. All of the staff members from the front desk to the techs to the vets are welcoming and friendly. The new fa... Read More
Our dog and two cats have been patients at Fairmount Animal Hospital for more than 5 years. All of the staff members from the front desk to the techs to the vets are welcoming and friendly. The new facility is very clean and spacious. Β The prices are a bit higher than we have paid with other vets but I would recommend them! Read Less
Rachel S.
13 Oct 2014
REPORT
I bring both of my pets here and the staff is wonderful! It is very clean and that is a huge reason why I keep going. Getting an appointment is Β ever an issue especially in an emergency cases. It is a... Read More
I bring both of my pets here and the staff is wonderful! It is very clean and that is a huge reason why I keep going. Getting an appointment is Β ever an issue especially in an emergency cases. It is a little pricey but worth it. Read Less
Karyn Freund
21 Sep 2014
REPORT
When I moved to the Camillus area, I needed to find a vet for our pets. I asked co workers and was told about Fairmount Animal Hospital. On the first visit we met Dr Sarah Guest and I was set. My husb... Read More
When I moved to the Camillus area, I needed to find a vet for our pets. I asked co workers and was told about Fairmount Animal Hospital. On the first visit we met Dr Sarah Guest and I was set. My husband and I are from the Ithaca area and were able to make a great connection with Dr Guest right away. She has been absolutely WONDERFUL!!! I have no concerns when I leave that I have had the best care possible! I have the most respect for Dr Guest and highly recommend her and her team to care for my pets. There isn't a visit that we haven't laughed about something... HIGHLY recommended!!! As my pets know her: Dr Sarah, Thank you Dr Sarah!!! Read Less
Sarah S.
30 Aug 2014
REPORT
Great facility! Β Overall, great care for my pets. Β Dr. Bailey provides exceptional for my cats and I would highly recommend her.
Sara Maule
29 Aug 2014
REPORT
I began bringing my dog to Fairmount Animal Hospital 3 years ago when I moved to the area. My dog sees Dr. Guest and I can not recommend her enough. She is very caring and personable. Dr. Guest takes ... Read More
I began bringing my dog to Fairmount Animal Hospital 3 years ago when I moved to the area. My dog sees Dr. Guest and I can not recommend her enough. She is very caring and personable. Dr. Guest takes the time to explain everything to you and covers all the bases. My appointments take longer than other places I have gone to in the past but that is because they are extremely thorough. The fees at Fairmount Animal Hospital are also higher than other places but I will gladly pay more and cut more time out of my day for the thoroughness and heart that Fairmount Animal Hospital provides. A pet is part of the family and that is just how they are treated there. You can tell that they really love what they do!! If you want a cheap and quick vet appointment then Fairmount Animal Hospital is not for you but just remember, you get what you pay for and for quality care, expect to pay more for a longer appointment. If quality care is what you value, then Fairmount Animal Hospital is for you!!Read Less
Alicia Suskin
26 Aug 2014
REPORT
I've been very happy with the care my pets have received from both Dr. Losito and Dr. Bailey. Dr. Bailey has been extremely helpful lately in some tough situations with my two dogs and is very attenti... Read More
I've been very happy with the care my pets have received from both Dr. Losito and Dr. Bailey. Dr. Bailey has been extremely helpful lately in some tough situations with my two dogs and is very attentive to not only their needs, but how their health impacts my life as well. It makes me feel great to know that they are not only receiving great medical care, but compassionate care as well.Read Less
Erin P.
26 Aug 2014
REPORT
Fairmount animal hospital is a great place to take your pet. Β I feel like they really care about our dog and she really gets the best care possible there. Β The prices are higher than at other vets, bu... Read More
Fairmount animal hospital is a great place to take your pet. Β I feel like they really care about our dog and she really gets the best care possible there. Β The prices are higher than at other vets, but you get what you pay for. Β Doctors there are very caring, you can get an appointment as soon as you need one and their facilities are the best. Β Love Fairmount Animal Hospital! Read Less
Jesse P.
27 Jul 2014
REPORT
I took all my pets here. 2 dogs and 1 cat when I moved here from Los Angeles. They have a state of the art facility. Their prices are a little high but they do a great job and I feel my animals are sa... Read More
I took all my pets here. 2 dogs and 1 cat when I moved here from Los Angeles. They have a state of the art facility. Their prices are a little high but they do a great job and I feel my animals are safe there. Read Less
Jlaree D.
3 Apr 2014
REPORT
Monday the 24th of March we where walking by the lake and Bossco my 9yr old Jack Russell decided to eat fishing hook. It got lodged in his throat with fishing line hanging out of his mouth. The whole ... Read More
Monday the 24th of March we where walking by the lake and Bossco my 9yr old Jack Russell decided to eat fishing hook. It got lodged in his throat with fishing line hanging out of his mouth. The whole way to Fairmont Animal Hospital I held his throat so he couldn't swallow the hook. As soon as we got there the technician took Bossco to the back room. Dr. Lee had come to tell us, that they needed to use anesthesia and a tub down his throat to get it out. 30 mins later Dr. Lee informed us that after they use anesthesia and put the tub down his throat they had realized that Bossco had swallowed the hook! Dr. Lee had ensured me that feeding him cotton balls would wrap around the hook and he would process it. So I gave the ok to do so. The technician came back into the room and said "Well we feed bossco a Bunch of cotton balls." Let me remind you bossco is only a 12 pound dog. Then they sent us home and told us to watch him very carefully. I was very unsure about the idea but Dr. Lee sounded like she's done it before and new what she was talking about. Β Four days goes by, bossco still eating and pooping and acting fine. Saturday morning bossco ate but then became really sick puking and refused to eat anything. I had called Dr. Lee back to find out what I should do, she wanted me to bring Bossco back in to take x-rays and an evaluation. Then probably suggest surgery, that they don't do there but would refer me someone who does. I let her know that I just moved here from California and don't have another $300 for them to refer me to someone else. She told me about care credit and we booked an appointment for that next morning. I tried to get the Care Credit but got denied. In the mean time Bossco was getting worse! So instead of wasting my time I took him to the Veterinary Medical Center of CNY. I didn't call Dr. Lee's office back to let them know I wasn't coming in and of course they did not call me to check in with Bossco, when I missed my appointment. Sure enough Bossco needed surgery! They gave us the estimate for $4,000! With no money and no payment plan available .Bossco was running out of time, he was Literally dying in my arms! Lost on what to do my friends suggested to start a fund raiser for Bossco, with in hours he received so much support, But $4,000 was still out of reach. One of the Veterinary Medical Center of CNY front desk girls, Missty came into the room and heard our story and suggested that we take him home tonight and first thing in the morning to bring him to Dr. Cook at Chitienango Animal Hospital. That it would probably be half the cost. So that's what we did. Dr. Cook and the staff where great got us in first thing! The estimate was $2,000 so we agreed to do the surgery right away! Bossco had his surgery Tuesday morning. It was a lot worse than we thought. The hook was in his intestines with the fishing line rapped up in his stomach with all the cotton balls. The cotton balls where so big they were unable to enter his intestines. The pressure of the hook pulling on the cotton balls which were stuck to the fishing line cut his intestines!! So Dr. Cook had to cut out 3 1/2 inches of Bossco intestines and sew it back together. He's still in recovery and we are praying for a safe and speedy recovery. Big Thank you to Missty from Venterinary Medical Center Of Central NY for guiding us to Dr. Cook! Thank you Dr. Cook from Chitienango Animal Hospital for saving Bossco! Thank you to everyone who read my story and donated to help save Bossco! Thank you Dr. Fatcheric For getting a hold of us to talk about bossco care. It was really great that you guys helped us with the medical bills and changed the way emergencies visits are handled. We really appreciate for you reaching out to us! -JLaree and Dan Read Less
Nat F.
31 Mar 2014
REPORT
The best of the best as veterinary hospitals go. Nice-looking new building, friendly staff, Cornell-trained vets and competitive prices. I consider them to be largely responsible for helping my family... Read More
The best of the best as veterinary hospitals go. Nice-looking new building, friendly staff, Cornell-trained vets and competitive prices. I consider them to be largely responsible for helping my family dog to live to 19 and my family cat to live to 22. Can't recommend them highly enough! Read Less
Tracie L.
8 Oct 2013
REPORT
Excellent care and staff but at a price! Unfortunately, I did not like my old vet and decided to try Fairmount. I love every vet that I have dealt with. I especially like Dr. Bailey-she saw my cat yes... Read More
Excellent care and staff but at a price! Unfortunately, I did not like my old vet and decided to try Fairmount. I love every vet that I have dealt with. I especially like Dr. Bailey-she saw my cat yesterday who has a tumor. She was very empathetic and reviewed the options with me and what she felt was the best course of treatment.She also saw my Cane Corso at his last visit. He is very large and my prior vet was not the best with him. Dr Bailey was wonderful! Steep prices but I Β am willing to pay them for the service and care received there! Read Less
cryin
14 Feb 2012
REPORT
I brought my diabetic cat to be boarded there on Friday 2/10/12, and by 2/12/12 he was dead. Despite a phone call to Dr. Fatcheric, the head vet pleading for answers as to what happened to my cat in t... Read More
I brought my diabetic cat to be boarded there on Friday 2/10/12, and by 2/12/12 he was dead. Despite a phone call to Dr. Fatcheric, the head vet pleading for answers as to what happened to my cat in the 42 hours that they had him, I have yet to receive a call back. As a nurse, I know they must have either given him too much insulin without making sure he ate enough, or didn't adjust the amount of insulin given if he wasn't eating for them. Either way, they were responsible. I boarded him there BECAUSE he was diabetic, thinking they could handle his medical condition, and instead they did nothing for him. Now my cat is dead, and they don't even have the integrity to admit they did wrong by him. Please do not bring your pets there. They are simply negligent. Read Less
Cara S.
22 Nov 2011
REPORT
Fairmount Animal Hospital is a great place to take your pet. The staff is very friendly and attentive to the pet and the owner's needs. I was recently in with an emergency situation for my cat. I call... Read More
Fairmount Animal Hospital is a great place to take your pet. The staff is very friendly and attentive to the pet and the owner's needs. I was recently in with an emergency situation for my cat. I called and they told me to come right in, and they would help as best as they could. Angela and Dr. Fatcheric-Burns took great care of my cat and made sure I understand what they were doing. Read Less
tbilode9
24 Oct 2011
REPORT
When we got our puppy we went to Fairmont Animal Hospital and upon our first interaction with them we were pleased. Then about a week later she was bit by a tick and because she had not received all ... Read More
When we got our puppy we went to Fairmont Animal Hospital and upon our first interaction with them we were pleased. Then about a week later she was bit by a tick and because she had not received all of her lyme vaccination shots, we were concerned. When my husband called to get answers they were LESS than helpful. They did not respond to his email until after he called them 5 hours after the fact, and then emailed him back - yet did not address any of his concerns. They merely stated ""she will be fine, and we are not going to put her on antibiotics."" Unsatisfied with the service, we decided to get a second opinion. The other vet decided our dog needed to be put on a month of antibiotics. He felt because she had not received the full vaccination for the Lyme disease that she was at risk, and antibiotics were the best route. (On top of this he found ear mites, which was strange considering she had been checked out at Fairmont 6 days prior, and ""didn't have any issues"") Needless to say, the only thing good that came of our experience with the sub-par staff at Fairmont Animal Hospital was finding a new vet - who by the way, cost less money for an examination, medication, and treatment, than Fairmont charged for a less than thourough examination. My opinion - if you love your pet; don't take them here. Read Less
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(315) 468-3446
4101 West Genesee Street
Syracuse New York 13219
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
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08:00AM-18:00PM
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Fairmount Animal Hospital

Syracuse, New York
(54)
4101 West Genesee Street
Syracuse New York 13219
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Cathy Heldt
17 Sep 2021
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REPORT
I had my first visit today, I can't express how amazing everything was, from making the appointment on the phone, to going in for the appointment. The staff are absolutely wonderful, the Dr was very k... Read More
I had my first visit today, I can't express how amazing everything was, from making the appointment on the phone, to going in for the appointment. The staff are absolutely wonderful, the Dr was very knowledgeable, took time to answer questions, explain things and didn't want to stress out my cat with doing things that would cause distress to him. I would give them 10 stars if I could. Thank you Fairmont animal hospital for being so amazing. I will never go to another Vet. They are the BEST, and Everyone was exceptional. Read Less
Erica C.
26 Apr 2019
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I will never take my animals anywhere else. I've been to some vets and they try to convince me to spend extra money and do unnecessary treatments. The nurses and doctors here would never do that, You ... Read More
I will never take my animals anywhere else. I've been to some vets and they try to convince me to spend extra money and do unnecessary treatments. The nurses and doctors here would never do that, You can completely trust them and they sincerely want to do what is best for your animal. Whenever I called with a question or concern they always got right back to me. I recently had to put my cat to sleep here and they made the experience as easy for me as possible. They were considerate, kind, and empathetic. They had me pay first so I could just leave after it was done, instead of paying after while in tears. They made a ceramic paw print for my cat with his actual print and name on it and gift wrapped it. On top of that they sent me a sympathy card after with hand written notes from every doctor and nurse who had met us. I highly recommend this vet to everyone Read Less
Colette H.
23 Apr 2019
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Worst service ever. Sat here for an hour - they told me to come back in 4 hours to be seen. No one else was in the office. So ridiculous. The girl at the desk, Kristi, was extremely rude and unhelpful... Read More
Worst service ever. Sat here for an hour - they told me to come back in 4 hours to be seen. No one else was in the office. So ridiculous. The girl at the desk, Kristi, was extremely rude and unhelpful, as well as the technician. You shouldn't employee people who are not courteous when you're having an emergency with your pet.I do not recommend this place at all and would never come back. Read Less
Victory G.
3 Feb 2019
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This is for the Urgent Care - can't speak to the day-to-day vet office, but their Urgent Care is top notch. Our kitten suddenly started limping and not acting like himself, so we decided to bring him ... Read More
This is for the Urgent Care - can't speak to the day-to-day vet office, but their Urgent Care is top notch. Our kitten suddenly started limping and not acting like himself, so we decided to bring him over. The staff saw him right away, and were incredibly friendly, thorough, and reassuring. We couldn't have asked for a more prompt and helpful experience, as it put our minds at ease (turns out it was just a strain, and the cat is 100% back to normal this morning). Again, I can't speak to the regular vet office, but the Urgent Care is great. Read Less
Anne F.
20 Nov 2018
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I have good but sometimes expensive experiences with this Veterinary Clinic. But word of caution, avoid Dr. Lee at all costs.
Lori S.
12 Oct 2018
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Despite the nice new building and friendly staff I have to rate this vet a one star. Let me explain.I took my kitten in for routine vaccinations. Staff and vet were very nice. The vet tech supplied me... Read More
Despite the nice new building and friendly staff I have to rate this vet a one star. Let me explain.I took my kitten in for routine vaccinations. Staff and vet were very nice. The vet tech supplied me with a sheet of paper with information on castration upon the completion of the visit. On the bottom of this sheet of paper is an advertisement for declawing your cat. The advertisement reads as follows:"The additional cost for having your pet declawed at the same time as castration is $348"When I brought this up to the vet tech I was upset. Declawing cats is a painful, inhumane and unnecessary procedure. Some states are moving to outlaw this practice. I expressed my disappointment and I told them that this makes me not want to bring my animals here. The vet tech tried to cover, telling me that only some of the practicing vets perform it, and that it is only done for "medical reasons" She went on to say that if I wanted my kitten declawed, they would probably deny me. But this didn't make sense. The paper clearly says that the cost of castration with declawing is $348. I asked her to talk to the vets and staff there and to consider taking this advertisement off of the castration information sheet and estimate they give to each client bringing in a kitten for vaccines. I don't trust this vet practice. I would like to see each vet at that practice discontinue declawing cats and sign a written statement condoning the practice. That is the only way I would ever trust this vet again. They must do it for the $$$. I am not ok with that ethically. Read Less
Lea T.
8 Jul 2018
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Fairmount Animal Hospital is an amazing veterinary hospital! I've had a cat, dog, and several guinea pigs cared for with them. They showed the ultimate compassion when having to put down my cat and on... Read More
Fairmount Animal Hospital is an amazing veterinary hospital! I've had a cat, dog, and several guinea pigs cared for with them. They showed the ultimate compassion when having to put down my cat and one guinea pig. They provide five star care for both animals and the humans who love them. They do tend to be more expensive than some of the other local vets. If you can afford them I completely recommend them, though. Their knowledge and expertise ensure that your pet receives excellent care. Read Less
Janice Todeschini
7 Jul 2018
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All of the people here are amazing. I lost my 7 year old GSP due to the idiotness of another Vet place. Dr Bailey & all of the staff are amazing. I brought my other dog for her regular appointment ... Read More
All of the people here are amazing. I lost my 7 year old GSP due to the idiotness of another Vet place. Dr Bailey & all of the staff are amazing. I brought my other dog for her regular appointment because of course I was not going to go back to that other vet place and it was a wonderful experience. I even approached them about donating something for an upcoming pancreatic cancer event that I was in charge of and they generously donated a beautiful basket probably valued over $200 what an amazing group of people and what an amazing veterinarian hospital. Highly recommend it!!πŸ‘πŸ»πŸ‘πŸ» Read Less
Kayla Graham
21 Jun 2018
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Dr. Bailey and Stacey were excellent in assisting with Bunny, as I was very anxious regarding the scratch on his cornea. I had come in to the urgent care and we were taken care of immediately (being t... Read More
Dr. Bailey and Stacey were excellent in assisting with Bunny, as I was very anxious regarding the scratch on his cornea. I had come in to the urgent care and we were taken care of immediately (being the only ones there at the time), and my bunny is doing much better already. I was actually shocked that the prices were so low, considering there's a $98 fee for it being after hours, so that alone was a relief. I will be bringing him back for neutering and routine care, and will very likely be bringing my cat in as well. I was very happy with how we were treated there. Thank you again, Dr. Bailey and Stacey!! Read Less
Elizabeth Handler
11 Jun 2018
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Our cat Winston had a localized cancer on his right foreleg. Dr. Logan had to remove the leg. She called as soon as he was out of surgery to assure us it had gone well. We got him the next day, then t... Read More
Our cat Winston had a localized cancer on his right foreleg. Dr. Logan had to remove the leg. She called as soon as he was out of surgery to assure us it had gone well. We got him the next day, then they called and wanted us to bring him back in the day after that just to be sure he was doing well. Every person on their staff has been so kind and caring. I love this practice! Read Less
Mella Bella
4 May 2018
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Amazing staff. Super friendly. Beautiful vibe, I loved it. The assistant my cat had before the vet came in was very informational and even though my cat was stressed and scared crapless he still cared... Read More
Amazing staff. Super friendly. Beautiful vibe, I loved it. The assistant my cat had before the vet came in was very informational and even though my cat was stressed and scared crapless he still cared for her and was very sweet and gentle. The vet was amazing and my baby girl took a liking to her sweet voice giving her assurance everything will be alright. Thank you so much! Very amazing first impression and we have decided to make this location our only location for our furbaby. Read Less
David LaPointe
2 May 2018
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We have had excellent care from the vets and staff at Fairmount Animal Hospital for our dog and would not hesitate to recommend them. And a special shout out to Dr. Bailey and all the vets who have tr... Read More
We have had excellent care from the vets and staff at Fairmount Animal Hospital for our dog and would not hesitate to recommend them. And a special shout out to Dr. Bailey and all the vets who have treated Wolfgang. There is peace of mind knowing they have Urgent Care hours and quality care is nearby. Read Less
Carol Ancona
2 May 2018
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We have being taking our pets to Fairmount Animal Hospital for over 25 years, and needless to say, we are very pleased with their care. Everyone on the entire staff – Dr. Losito and all the other vet... Read More
We have being taking our pets to Fairmount Animal Hospital for over 25 years, and needless to say, we are very pleased with their care. Everyone on the entire staff – Dr. Losito and all the other veterinarians as well as the technicians and receptionists – have always been warm, friendly, professional, knowledgeable and caring. Their larger new building is a top notch state-of-the art animal hospital with a comfortable reception area as well. Their expanded staff and extended hours make appointments more accommodating for us, so our pets can receive care when needed. Everyone at Fairmount Animal Hospital truly loves animals, and they treat our pets as if they were their own. At each of our visits, they take the time to fully examine them pets, explain procedures and offer advice. They also take note of each of our pet’s unique personalities, so they can best treat each of them in the most effective and least upsetting manner. Most importantly, we’ve been through difficult times as our pets aged. Everyone on the Fairmount Animal Hospital staff was especially understanding, compassionate and comforting. In short, we love Fairmount Animal Hospital, and gratefully appreciate having them as our veterinarians. We highly recommend Fairmount Animal Hospital. We know your fur babies will definitely receive excellent care there. Read Less
John Mulcahey
27 Apr 2018
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We first became clients when one of our cats showed signs of a UTI/kidney infection the very day our previous vet was closing his doors for good. It was 6pm that night when we discovered our cat's il... Read More
We first became clients when one of our cats showed signs of a UTI/kidney infection the very day our previous vet was closing his doors for good. It was 6pm that night when we discovered our cat's illness. With our records in one hand and the phone in the other, we scrambled to find a vet that was open and would take her. Fairmount Animal Hospital was open and a lovely young woman with a British accent answered, calming our fears and making an appointment for us. The doctor we saw was so kind, knowledgeable and took care of our precious girl. We will never forget that moment of panic and need when we had no vet and a sick cat. The amazing staff of Fairmount Animal Hospital was there for us when we needed them the most. We have been going to Fairmount Animal Hospital for three years now and have been very happy clients (and kitties) ever since! Read Less
Daeya Malboeuf
26 Apr 2018
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At first, we weren't sure we'd like Fairmount Animal Hospital. Prior to becoming clients, we'd enjoyed years of personalized attention at a smaller one-vet practice. But when that practice abruptly cl... Read More
At first, we weren't sure we'd like Fairmount Animal Hospital. Prior to becoming clients, we'd enjoyed years of personalized attention at a smaller one-vet practice. But when that practice abruptly closed, we were forced to find someone new. Everyone we asked gushed about FHA, noting their expanded hours, compassionate doctors and staff, and focus on continuous improvement of the facility and their offerings. Now we've been taking our fur babies there for several years, and I can say without reservation that FHA lives up to the great reviews. They always find a way to accommodate spur-of-the-moment visits, and it's such a relief that they offer Urgent Care and weekend hours. Bonus: they work well with our pet insurance company, faxing forms to ensure that we are reimbursed as quickly as possible! In sum, Fairmount Animal Hospital treats us with the same care that we lavish on our own four-legged family! We love them. Read Less
Deborah LaVaute
25 Feb 2018
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Hoping I can write a review worthy of this state of the art facility, and equally top notch doctors & entire staff! From the person at the front desk who takes your call, to the person who greets you... Read More
Hoping I can write a review worthy of this state of the art facility, and equally top notch doctors & entire staff! From the person at the front desk who takes your call, to the person who greets you & your pet when you arrive, to the friendly techs who take your info for the vet seeing your pet, to the best vets on the planet & beyond...I simply cannot say enough about this incredible animal hospital! I've been there numerous times since August '15, for both routine and urgent care...and, have always received the best care & consideration anyone could ask for. Especially since many of my cats were originally feral, making them somewhat more difficult to handle than the average domesticated kitty. Even though we've had the pleasure of meeting only about half of the doctors on staff, I'm sure everyone there deserves very high kudos! I absolutely love Dr Bailey...her knowledge, compassion & sense of humor is amazing. Dr Markham is wonderful, and has the dubious distinction of treating the meanest cat I've ever owned...more than once, and always with a smile. Dr Logan once rearranged her entire schedule, in order to neuter a feral cat who had just been humanely trapped...on a busy Saturday morning, so that he wouldn't have to make the trip back in. Dr Corrigan is beyond sweet & kind, and took care of the same kitty once...being the first person ever, to really be able to handle him without the need of anesthesia. From the bottom of my heart, I am forever grateful to have such an awesome place in this area...and, would fully recommend them to anyone! Read Less
Ashley Meigs
15 Feb 2018
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I love fairmount animal hospital. They have very friendly staff and it's always so easy to make an appointment. They have always taken good care of my dog and he's going to be 11. I would recommend th... Read More
I love fairmount animal hospital. They have very friendly staff and it's always so easy to make an appointment. They have always taken good care of my dog and he's going to be 11. I would recommend them to everyone. Read Less
Lauren Miller
10 Feb 2018
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The staff at Fairmount Animal Hospital are very dedicated to caring for the animals they have seen. My dog has been going there since he was 9 weeks old (about 2.5 years now) and I’ve enjoyed every vi... Read More
The staff at Fairmount Animal Hospital are very dedicated to caring for the animals they have seen. My dog has been going there since he was 9 weeks old (about 2.5 years now) and I’ve enjoyed every visit at Fairmount. He’s had a couple of urgent care visits and the staff have been incredibly kind and gentle during these difficult visits. The vet techs are all so caring, and I think my dog would go home with Kacey if I would let him (haha). I would recommend Fairmount to anyone! Read Less
Christine Civello
14 Jan 2018
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We love Dr. Corrigan, she has been caring for our fur babies since 1999. She is supportive and knowledgeable; she understands the balance between quality and quantity when it comes to your furry fami... Read More
We love Dr. Corrigan, she has been caring for our fur babies since 1999. She is supportive and knowledgeable; she understands the balance between quality and quantity when it comes to your furry family member. Every person we encounter there is awesome. The facility is beautiful, spacious, and clean. We needed the Urgent Care this past week and they were amazing! Dr Bailey was patient and kind, not only with our very unhappy 15 y/o beagle but also with our very worried kids. Read Less
Suz D.
26 Dec 2017
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REPORT
Dr. Guest was my Bernese mountain dogs primary vet once he was 8 weeks old. He fell in love with her and so did i! She is AMAZING! She grew up with bernese and has a specialty with giant breed dogs. I... Read More
Dr. Guest was my Bernese mountain dogs primary vet once he was 8 weeks old. He fell in love with her and so did i! She is AMAZING! She grew up with bernese and has a specialty with giant breed dogs. I HIGHLY recommend if you have a giant breed dog going to her. She sits and will give you the whole low down on the breed and bloat etc and goes above and beyond to give you the most information in regards to any questions you ask. I am so sad we moved out of the state and had to leave her! If we could somehow make the 3 hour drive to go to her i WOULD!!! The other staff at the hospital is good but i think dr sarah guest is the best. My pup got lymes and was really really sick and they took me in early with no appointment and got him hooked up to IV and treatments. It was so scary but i knew he was in good hands. Β USE DR SARAH GUEST AS YOUR VET YOU WONT BE DISAPPOINTED !! Mako misses everyone at Fairmount XO Read Less
Rick LoPresti
3 Dec 2017
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I brought my dog in for a blood draw to check med levels. When I cashed out the charge was &200.15..I had no idea it would be so much. When i questioned the amount, the receptionist simply said the sa... Read More
I brought my dog in for a blood draw to check med levels. When I cashed out the charge was &200.15..I had no idea it would be so much. When i questioned the amount, the receptionist simply said the sample was going to Cornell...As if i should have known. I think i should have been made aware of this when i made the appointment..We all love our animals and want them to have the best care but please give customers estimates..It seems to me it isn't about helping animals anymore. The Vets are in it for the money. I have a lot of faith in Dr. Guest and am happy with the care she gives Snoopy but the business needs to think about the customers too. Read Less
Sherice S.
3 Oct 2017
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The facilities and staff are excellent. I've never had to wait for a long time. Every time my dog has had an emergency they were able to treat him right away. They're not overly expensive and they're ... Read More
The facilities and staff are excellent. I've never had to wait for a long time. Every time my dog has had an emergency they were able to treat him right away. They're not overly expensive and they're very compassionate and kind. Love their services! Read Less
Cabrina G.
15 Aug 2017
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I have been a customer at FAH for 20 years. We wouldn't take our animals, and we have/had a lot, anywhere else. I hate when Vets try to upsell you or make you think you need unnecessary products or pr... Read More
I have been a customer at FAH for 20 years. We wouldn't take our animals, and we have/had a lot, anywhere else. I hate when Vets try to upsell you or make you think you need unnecessary products or procedures. I feel it breaks a trust. I can say that I have NEVER had that happen with Dr. Eileen and FAH. Up front, professional, caring and friendly. There are calls after treatment to check up and FAH is filled with "animal people" not just people that want to make money off animals. #wishihadanotherstartogive Read Less
Alexandra S.
18 Jul 2017
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I recently got an 8 week old lab mix puppy from a foster home. He comes from a litter of 9- found in a ditch! Of course, the whole litter had some skin problems, just minor bacterial issues. We made a... Read More
I recently got an 8 week old lab mix puppy from a foster home. He comes from a litter of 9- found in a ditch! Of course, the whole litter had some skin problems, just minor bacterial issues. We made an appointment almost immediately to make sure nothing else was wrong! We were booked with Dr. Sarah Logan. Upon arrival, we were greeted by very nice and upbeat receptionists! Filled out some paperwork since it was our first time there, enjoyed some complimentary coffee, and didn't have to wait long before we were called! Dominique was the first one who attended to us, asking some questions about Sebastian (our pup) and seeing if we had any questions/concerns. Polite and kind! A little while after, Dr. Sarah Logan came in. Gentle with Sebastian, addressed all of our concerns, and fully explained all the vaccines/future visits as Sebastian grows and gets bigger! We were even given a little packet outlining all future visits, what will be done, and the pricing. Sebastian did still have a little bit of an infection, but we were prescribed some meds and he's doing just fine on them! Very happy with the evident care put into these vets' work, and I'm comfortable knowing that Sebastian has such a competent set of staff to look after him in the future. Thank you Fairmount Animal Hospital! Read Less
Mary Maio
12 May 2017
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The staff, techs and Drs have the best interest of the pets in mind which put me at ease. They help w arrangements if any major expenses if necessary
Kelsey Stadelmyer
1 Apr 2017
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We love Fairmount Animal Hospital! Our favorites are Dr Corrigan and Dr Bailey, but we have never had a bad experience when offered another doctor. They are so knowledgeable and truly show they care a... Read More
We love Fairmount Animal Hospital! Our favorites are Dr Corrigan and Dr Bailey, but we have never had a bad experience when offered another doctor. They are so knowledgeable and truly show they care about us and our animals. Our dogs are never afraid to be at the vet, as I have experienced in the past at other offices... They actually tend to beg to go in back with the doctors and techs. This office even helped me through my "I don't like cats but this cat that lives with me is sick" situation, and were totally understanding and did not come up with an overly expensive treatment plan. I would not trust my animals with any other vet, and what's better is they have late urgent care hours for most late evening accidents or illnesses. I don't have enough great things to say about this office. Thanks for taking such great care of our animals! Kady, Winnie, Joey, Buddy, and Moo Moo love you! Read Less
Melonie Ungr
16 Mar 2017
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I have been taking my furry family to Fairmount Animal Hospital for over 30 years. They are amazingly kind and compassionate. They treat our animals as their own. Dr. Eileen Fatcheric even cried wi... Read More
I have been taking my furry family to Fairmount Animal Hospital for over 30 years. They are amazingly kind and compassionate. They treat our animals as their own. Dr. Eileen Fatcheric even cried with me when we had to put our dog, Juliet to sleep. Even now, 15 years later, she still mentions Juliet. Now that's a great Doctor!! I wouldn't go any place else!!! Read Less
Emily Rossi
5 Mar 2017
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I'm a first time dog owner. I brought my dog in for a wellness check. Dr. Guest explained everything she was doing and made me feel very comfortable. She made sure I understood what she was doing and ... Read More
I'm a first time dog owner. I brought my dog in for a wellness check. Dr. Guest explained everything she was doing and made me feel very comfortable. She made sure I understood what she was doing and why. The whole staff was nice and easy to work with. Read Less
Monica Everdyke
25 Feb 2017
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We've taken our cats to different Animal Hospitals over the years based on where we have lived. I can say that Fairmount Animal Hospital has provided the best service by far compared to the other plac... Read More
We've taken our cats to different Animal Hospitals over the years based on where we have lived. I can say that Fairmount Animal Hospital has provided the best service by far compared to the other places. From the front desk when you're greeted as you enter, to the techs and vets who provide genuine attention and care to each of the animals, by far the best service out there. Highly recommended! Read Less
Nancy Hinds
4 Feb 2017
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I have been with Fairmount Animal Hospital since it opened many years ago. I only have high praise for their compassion and high expertise. The staff is very professional and caring.
Kathryn Hayes
10 Jan 2017
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FAH is amazing with my dog. We never have to wait long, they listen and never rush us. They even have it in his chart to bring him back to see someone who loves him so she can say hi to him. They're g... Read More
FAH is amazing with my dog. We never have to wait long, they listen and never rush us. They even have it in his chart to bring him back to see someone who loves him so she can say hi to him. They're great with the fact that I often have to bring my toddlers with me, who love the kids play area and lollipops! I really do love it here. Read Less
Robert Laframboise
27 Dec 2016
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I love the staff and service at Fairmount hospital. Never have I had a negative experience. Dr. Lee helped our family through a tragic illness earlier this year, with grace and professionalism. I wou... Read More
I love the staff and service at Fairmount hospital. Never have I had a negative experience. Dr. Lee helped our family through a tragic illness earlier this year, with grace and professionalism. I would like to note the prices are more costly than a human seeing a doctor. I do trust the staff and veterinarians but I do find myself scratching my head when I get my bill. My wife's manicures are less expensive than my dogs nail clippings. Nearly $500 for an infection. Bottom line, I will bring my animal here, as long as I can afford it, which might not be much longer. Read Less
Russell Donahue
5 Dec 2016
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Caring and patience is something that just comes naturally to Staff and Doctors alike at Fairmount Animal Hospital . Whenever Molly and I have had to visit they made sure she was comfortable and treat... Read More
Caring and patience is something that just comes naturally to Staff and Doctors alike at Fairmount Animal Hospital . Whenever Molly and I have had to visit they made sure she was comfortable and treated with great care. We have often had calls in the evening from the Doctors following up on Molly's daytime visits. Our experience there has always been positive! Russ and Molly ( woof.) Read Less
Jude M.
5 Jul 2016
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I had brought my elderly diabetic cat Mister to be boarded at Fairmount some time ago, but I think this story needs to be told. I had told them he was a finicky eater, and that the last time I brought... Read More
I had brought my elderly diabetic cat Mister to be boarded at Fairmount some time ago, but I think this story needs to be told. I had told them he was a finicky eater, and that the last time I brought him in his blood work did show his diabetes was poorly regulated on his insulin dosage. I had to go out of town for ONE NIGHT unavoidably, and Fairmount assured me Mister would be monitored closely. I came back from my overnight trip and went straight to a part-time job in the morning, intending to pick up Mister after I was done with my shift. I received a call at work from my friend whose contact number the hospital had on file while I was out of town. She said Mister was very ill, and I needed to get to Fairmount right away. I was met there by Dr. Lee, who basically told me Mister had received his regular dose of insulin, and, long story short, his food was placed in his cage, but no one ever made sure he ate. So they sent him into hypoglycemia, and then locked their doors and left for the night!! My cat was comatose when someone finally found him...at death's door. Prior to my arrival they had given him something to bring his blood sugar up, and had him laying on bags of warmed water to heat up his ice-cold body. Dr. Lee said he was stable for the moment and I could take him home, to make sure he eats, and any further problems, to take him to the Emergency Veterinary Hospital on Bridge St. in Dewitt. I got no further than the highway on ramp an Mister began to seize. I rush to the Emergency hospital, where he died. Dr. Lee did not want Mister to die at their facility, because they were negligent from the get-go. That place killed my baby. Period. That's what you get for the price-gouging services. And Dr. Lee shouldn't have a Veterinary license, in my opinion. Read Less
Carla D.
4 Jul 2016
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Super stylish and comfy clinic but the cost has been passed down to the clientele in a big way. I love this practice but it is very expensive even for routine care. Β On another note Dr. Bailey is awes... Read More
Super stylish and comfy clinic but the cost has been passed down to the clientele in a big way. I love this practice but it is very expensive even for routine care. Β On another note Dr. Bailey is awesome. She's great with pets and pet owners alike and she treats all of us like we're old friends of hers. I remember when I had to put my Maizie's down a year ago and Dr. Bailey cried right along side with me as though Maizie was her cat too. She's such a caring doctor. Stay away from Dr. Lee though, unless you like your veterinarian to treat you like a car salesman. Read Less
Tanya Singleton
9 May 2016
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I highly recommend Dr. Lee! She took care of both of our dogs and today helped us with our old boy Lucky cross the Rainbow Bridge into his heavenly resting place. NEVER have I met a staff so compassio... Read More
I highly recommend Dr. Lee! She took care of both of our dogs and today helped us with our old boy Lucky cross the Rainbow Bridge into his heavenly resting place. NEVER have I met a staff so compassionate and understanding. They were so patient with us and gave us all the time we needed to say goodbye. They catered to our emotional needs and went above and beyond. Thank you for making this difficult time easier for us. Read Less
Lisa B.
14 Mar 2016
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Brought my cat here for a yearly checkup. The waiting room is so nice! The staff are great and so helpful. They even gave me a free flea and tick medication. They are really knowledgeable and I think ... Read More
Brought my cat here for a yearly checkup. The waiting room is so nice! The staff are great and so helpful. They even gave me a free flea and tick medication. They are really knowledgeable and I think my cat will get great care there. I am very happy with their services! Read Less
Tyler Wright
16 Nov 2015
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The doctors and staff here are amazing and really do care for the pets that come in. I would highly recommend!
Mariah P.
31 Jul 2015
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Exceptional service! I've seen both Dr. Lee and Dr. Passantino, both were awesome and caring. Β my dog has recently had several health issues, the office staff and doctors have both called me every few... Read More
Exceptional service! I've seen both Dr. Lee and Dr. Passantino, both were awesome and caring. Β my dog has recently had several health issues, the office staff and doctors have both called me every few days to check on him. I would highly recommend Fairmount Animal Hospital to any pet owner, the doctors and staff are all very friendly and they make you feel like they truly cre about you and your animals. Read Less
Melanie G.
15 Dec 2014
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I will never us them again. EVER!5 years ago my Β perfectly healthy dog received a rabies vaccine from them ( at 15 years old ) , within 2 days he became so ill he couldn't lift his head up and wouldn'... Read More
I will never us them again. EVER!5 years ago my Β perfectly healthy dog received a rabies vaccine from them ( at 15 years old ) , within 2 days he became so ill he couldn't lift his head up and wouldn't eat or drink. We took him back in suspecting reaction to the vaccine. We were told that wasn't possible and they need to run tests. We were then informed he had cancer and needed treatment immediately. We were given our cost options (ranging from $800- $3,500.00 Β ). We decided to just hydrate him for $300 ( the least expensive option we were given when we balked at $800.00 ) and bring him home and keep him comfortable. We took him to another vet for a 2nd opinion the following day, sure enough he informed us he was just having a reaction to the vaccine and did not even suspect cancer. 1 day later he was back to normal and has been in perfect health for the past 5 years.He is now 20 and old age has taken over. We are just looking to keep him comfortable now in his final days. Like a fool I called FAH to inquire about what we can do to keep him comfortable. They refused to advise us over the phone Β ( even after milking us for hundreds of dollars over the years for phony diagnosis' ) because he hasn't been seen there in the past year. Well, had they not tried scamming us the last time he would have been there.Avoid them. Read Less
Megan G.
29 Oct 2014
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Our dog and two cats have been patients at Fairmount Animal Hospital for more than 5 years. All of the staff members from the front desk to the techs to the vets are welcoming and friendly. The new fa... Read More
Our dog and two cats have been patients at Fairmount Animal Hospital for more than 5 years. All of the staff members from the front desk to the techs to the vets are welcoming and friendly. The new facility is very clean and spacious. Β The prices are a bit higher than we have paid with other vets but I would recommend them! Read Less
Rachel S.
13 Oct 2014
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I bring both of my pets here and the staff is wonderful! It is very clean and that is a huge reason why I keep going. Getting an appointment is Β ever an issue especially in an emergency cases. It is a... Read More
I bring both of my pets here and the staff is wonderful! It is very clean and that is a huge reason why I keep going. Getting an appointment is Β ever an issue especially in an emergency cases. It is a little pricey but worth it. Read Less
Karyn Freund
21 Sep 2014
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When I moved to the Camillus area, I needed to find a vet for our pets. I asked co workers and was told about Fairmount Animal Hospital. On the first visit we met Dr Sarah Guest and I was set. My husb... Read More
When I moved to the Camillus area, I needed to find a vet for our pets. I asked co workers and was told about Fairmount Animal Hospital. On the first visit we met Dr Sarah Guest and I was set. My husband and I are from the Ithaca area and were able to make a great connection with Dr Guest right away. She has been absolutely WONDERFUL!!! I have no concerns when I leave that I have had the best care possible! I have the most respect for Dr Guest and highly recommend her and her team to care for my pets. There isn't a visit that we haven't laughed about something... HIGHLY recommended!!! As my pets know her: Dr Sarah, Thank you Dr Sarah!!! Read Less
Sarah S.
30 Aug 2014
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Great facility! Β Overall, great care for my pets. Β Dr. Bailey provides exceptional for my cats and I would highly recommend her.
Sara Maule
29 Aug 2014
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I began bringing my dog to Fairmount Animal Hospital 3 years ago when I moved to the area. My dog sees Dr. Guest and I can not recommend her enough. She is very caring and personable. Dr. Guest takes ... Read More
I began bringing my dog to Fairmount Animal Hospital 3 years ago when I moved to the area. My dog sees Dr. Guest and I can not recommend her enough. She is very caring and personable. Dr. Guest takes the time to explain everything to you and covers all the bases. My appointments take longer than other places I have gone to in the past but that is because they are extremely thorough. The fees at Fairmount Animal Hospital are also higher than other places but I will gladly pay more and cut more time out of my day for the thoroughness and heart that Fairmount Animal Hospital provides. A pet is part of the family and that is just how they are treated there. You can tell that they really love what they do!! If you want a cheap and quick vet appointment then Fairmount Animal Hospital is not for you but just remember, you get what you pay for and for quality care, expect to pay more for a longer appointment. If quality care is what you value, then Fairmount Animal Hospital is for you!!Read Less
Alicia Suskin
26 Aug 2014
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I've been very happy with the care my pets have received from both Dr. Losito and Dr. Bailey. Dr. Bailey has been extremely helpful lately in some tough situations with my two dogs and is very attenti... Read More
I've been very happy with the care my pets have received from both Dr. Losito and Dr. Bailey. Dr. Bailey has been extremely helpful lately in some tough situations with my two dogs and is very attentive to not only their needs, but how their health impacts my life as well. It makes me feel great to know that they are not only receiving great medical care, but compassionate care as well.Read Less
Erin P.
26 Aug 2014
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Fairmount animal hospital is a great place to take your pet. Β I feel like they really care about our dog and she really gets the best care possible there. Β The prices are higher than at other vets, bu... Read More
Fairmount animal hospital is a great place to take your pet. Β I feel like they really care about our dog and she really gets the best care possible there. Β The prices are higher than at other vets, but you get what you pay for. Β Doctors there are very caring, you can get an appointment as soon as you need one and their facilities are the best. Β Love Fairmount Animal Hospital! Read Less
Jesse P.
27 Jul 2014
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I took all my pets here. 2 dogs and 1 cat when I moved here from Los Angeles. They have a state of the art facility. Their prices are a little high but they do a great job and I feel my animals are sa... Read More
I took all my pets here. 2 dogs and 1 cat when I moved here from Los Angeles. They have a state of the art facility. Their prices are a little high but they do a great job and I feel my animals are safe there. Read Less
Jlaree D.
3 Apr 2014
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REPORT
Monday the 24th of March we where walking by the lake and Bossco my 9yr old Jack Russell decided to eat fishing hook. It got lodged in his throat with fishing line hanging out of his mouth. The whole ... Read More
Monday the 24th of March we where walking by the lake and Bossco my 9yr old Jack Russell decided to eat fishing hook. It got lodged in his throat with fishing line hanging out of his mouth. The whole way to Fairmont Animal Hospital I held his throat so he couldn't swallow the hook. As soon as we got there the technician took Bossco to the back room. Dr. Lee had come to tell us, that they needed to use anesthesia and a tub down his throat to get it out. 30 mins later Dr. Lee informed us that after they use anesthesia and put the tub down his throat they had realized that Bossco had swallowed the hook! Dr. Lee had ensured me that feeding him cotton balls would wrap around the hook and he would process it. So I gave the ok to do so. The technician came back into the room and said "Well we feed bossco a Bunch of cotton balls." Let me remind you bossco is only a 12 pound dog. Then they sent us home and told us to watch him very carefully. I was very unsure about the idea but Dr. Lee sounded like she's done it before and new what she was talking about. Β Four days goes by, bossco still eating and pooping and acting fine. Saturday morning bossco ate but then became really sick puking and refused to eat anything. I had called Dr. Lee back to find out what I should do, she wanted me to bring Bossco back in to take x-rays and an evaluation. Then probably suggest surgery, that they don't do there but would refer me someone who does. I let her know that I just moved here from California and don't have another $300 for them to refer me to someone else. She told me about care credit and we booked an appointment for that next morning. I tried to get the Care Credit but got denied. In the mean time Bossco was getting worse! So instead of wasting my time I took him to the Veterinary Medical Center of CNY. I didn't call Dr. Lee's office back to let them know I wasn't coming in and of course they did not call me to check in with Bossco, when I missed my appointment. Sure enough Bossco needed surgery! They gave us the estimate for $4,000! With no money and no payment plan available .Bossco was running out of time, he was Literally dying in my arms! Lost on what to do my friends suggested to start a fund raiser for Bossco, with in hours he received so much support, But $4,000 was still out of reach. One of the Veterinary Medical Center of CNY front desk girls, Missty came into the room and heard our story and suggested that we take him home tonight and first thing in the morning to bring him to Dr. Cook at Chitienango Animal Hospital. That it would probably be half the cost. So that's what we did. Dr. Cook and the staff where great got us in first thing! The estimate was $2,000 so we agreed to do the surgery right away! Bossco had his surgery Tuesday morning. It was a lot worse than we thought. The hook was in his intestines with the fishing line rapped up in his stomach with all the cotton balls. The cotton balls where so big they were unable to enter his intestines. The pressure of the hook pulling on the cotton balls which were stuck to the fishing line cut his intestines!! So Dr. Cook had to cut out 3 1/2 inches of Bossco intestines and sew it back together. He's still in recovery and we are praying for a safe and speedy recovery. Big Thank you to Missty from Venterinary Medical Center Of Central NY for guiding us to Dr. Cook! Thank you Dr. Cook from Chitienango Animal Hospital for saving Bossco! Thank you to everyone who read my story and donated to help save Bossco! Thank you Dr. Fatcheric For getting a hold of us to talk about bossco care. It was really great that you guys helped us with the medical bills and changed the way emergencies visits are handled. We really appreciate for you reaching out to us! -JLaree and Dan Read Less
Nat F.
31 Mar 2014
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REPORT
The best of the best as veterinary hospitals go. Nice-looking new building, friendly staff, Cornell-trained vets and competitive prices. I consider them to be largely responsible for helping my family... Read More
The best of the best as veterinary hospitals go. Nice-looking new building, friendly staff, Cornell-trained vets and competitive prices. I consider them to be largely responsible for helping my family dog to live to 19 and my family cat to live to 22. Can't recommend them highly enough! Read Less
Tracie L.
8 Oct 2013
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Excellent care and staff but at a price! Unfortunately, I did not like my old vet and decided to try Fairmount. I love every vet that I have dealt with. I especially like Dr. Bailey-she saw my cat yes... Read More
Excellent care and staff but at a price! Unfortunately, I did not like my old vet and decided to try Fairmount. I love every vet that I have dealt with. I especially like Dr. Bailey-she saw my cat yesterday who has a tumor. She was very empathetic and reviewed the options with me and what she felt was the best course of treatment.She also saw my Cane Corso at his last visit. He is very large and my prior vet was not the best with him. Dr Bailey was wonderful! Steep prices but I Β am willing to pay them for the service and care received there! Read Less
cryin
14 Feb 2012
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REPORT
I brought my diabetic cat to be boarded there on Friday 2/10/12, and by 2/12/12 he was dead. Despite a phone call to Dr. Fatcheric, the head vet pleading for answers as to what happened to my cat in t... Read More
I brought my diabetic cat to be boarded there on Friday 2/10/12, and by 2/12/12 he was dead. Despite a phone call to Dr. Fatcheric, the head vet pleading for answers as to what happened to my cat in the 42 hours that they had him, I have yet to receive a call back. As a nurse, I know they must have either given him too much insulin without making sure he ate enough, or didn't adjust the amount of insulin given if he wasn't eating for them. Either way, they were responsible. I boarded him there BECAUSE he was diabetic, thinking they could handle his medical condition, and instead they did nothing for him. Now my cat is dead, and they don't even have the integrity to admit they did wrong by him. Please do not bring your pets there. They are simply negligent. Read Less
Cara S.
22 Nov 2011
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Fairmount Animal Hospital is a great place to take your pet. The staff is very friendly and attentive to the pet and the owner's needs. I was recently in with an emergency situation for my cat. I call... Read More
Fairmount Animal Hospital is a great place to take your pet. The staff is very friendly and attentive to the pet and the owner's needs. I was recently in with an emergency situation for my cat. I called and they told me to come right in, and they would help as best as they could. Angela and Dr. Fatcheric-Burns took great care of my cat and made sure I understand what they were doing. Read Less
tbilode9
24 Oct 2011
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REPORT
When we got our puppy we went to Fairmont Animal Hospital and upon our first interaction with them we were pleased. Then about a week later she was bit by a tick and because she had not received all ... Read More
When we got our puppy we went to Fairmont Animal Hospital and upon our first interaction with them we were pleased. Then about a week later she was bit by a tick and because she had not received all of her lyme vaccination shots, we were concerned. When my husband called to get answers they were LESS than helpful. They did not respond to his email until after he called them 5 hours after the fact, and then emailed him back - yet did not address any of his concerns. They merely stated ""she will be fine, and we are not going to put her on antibiotics."" Unsatisfied with the service, we decided to get a second opinion. The other vet decided our dog needed to be put on a month of antibiotics. He felt because she had not received the full vaccination for the Lyme disease that she was at risk, and antibiotics were the best route. (On top of this he found ear mites, which was strange considering she had been checked out at Fairmont 6 days prior, and ""didn't have any issues"") Needless to say, the only thing good that came of our experience with the sub-par staff at Fairmont Animal Hospital was finding a new vet - who by the way, cost less money for an examination, medication, and treatment, than Fairmont charged for a less than thourough examination. My opinion - if you love your pet; don't take them here. Read Less
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