Town And Country Hospital For Pets

This place had me fooled I thought they where good because my beagle had 2 teeth pulled few months ago she did great ok!Brace yourselves 4 wks after her teeth got pulled I noticed my dog had what looked like intestines sticking out her rectum- I rushed her in Dr Dodge at first goes well it's rectal prolapse so he put her on antibiotics ok my beagle looked like she was getting better so I thought!Wrong I called vet back they told me put Vaseline around her rectum an wash with warm water she will be fine hmm ok!I did all that an plus some 2 wks later Dr Jensen herself saw my beagle yup it's prolapse let's put her on more antibiotics but if not better I will do biopsy hmm ok!Boom my poor dog started having a awful odor an bleeding couldn't poop once again I called vet there reply " Give your dog can pumpkin keep area clean have a nice day"I'm heated at this point so I continued treating my babyTues Nov 27 2018  I brought my dog into vet again Dr Dodge goes I don't know what to do her rectal prolapse looks ok but you can take her to Animal Hospital on Bridge St.. so I did ,When I go to the vet hospital town n country failed to call them an tell them of my dog etc.Gets better Dr from hospital comes in room looks at my baby misty says she don't have rectal prolapse I go what Dr Dodge an Jensen says that's what it is. Hospital goes no but I'll do a surgery on it an get to bottom plus your dog is breathing fast I go again Town & Country says it's normal an odor is normal/ Animal Hospital goes for one this odor is absolutely not normal an 2.what the heck is wrong with Town n Country.They examined my baby etc they found my dog had a mass on her lung an chest plus MediastinalIs what the hospital saw they  are very upset with Town an Country that they didn't do no Xrays an that they don't know what a rectal prolapse is in dogs!My dog was dying and I had no choice but to put her down due to all the misdiagnoses from Town an Country!I'm so deviastated that my other dog will never ever go to this dump they might be cheap but they will misdiagnose an kill your dog! Read Less

Took my dog there because it looked to me like he was losing weight. The male doctor said he looked good for his age. 4 weeks later I had put my dog down. Not real happy with that practice. Told family that still lives there to find a different veterinarian. Read Less

This is a very special group of people who truly love animals and their guardians. I travel 40 minutes in both directions to use the practice because of the concern they takes with our smallest family members. We recently had to put one of our older pack members to rest and I have never seen any veterinarian so compassionate and involved in the process. Dr Dodge and Dr Lisa are amazing human beings and today that is hard to find. So of course their support staff is made from the same mold. I could say so much more about the wonderful things they do too provide world class vet care. But really all that need to be said is if you want the best for your animal family members then this is where you need to have them cared for. Read Less

Hands down the best vet for your money. I absolutely love both Dr. Jensen and Dr. Dodge. They are super helpful and friendly. Always willing to go the extra mile and try to help people out the best they can financially while also providing excellent medical care. Have been using them for over a decade and wouldn't dream of going anywhere else. Read Less

EVERY PET OWNER READ THIS BEFORE TAKING YOUR PET THERE! Took my cat here for the first time 3 months ago because she was having issues having a bowel movement. Picked her up and got her home everything was good, fast forward 3 months she has the same issue I brought her back they kept her over the weekend and I picked her up Monday. When I picked her up both front desk personnel told me my cat was THE WORST THEY'D EVER SEEN! when I brought her home I realized there was blood on her towel as I took her out I realized many of her nails we're bleeding like they had ripped her away from something her ear was also bleeding like she had been bit by another animal. She's still having the same problem I called them yesterday as I had questions and nobody ever called me back I called today to have her files faxed as I'm taking her else where because they obviously did more harm than good. And of course there is nobody to answer and the automated message directs me to NOT leave a voicemail as THEY DON'T CHECK IT! Go figure. I suggest if youre trying to take advantage of the good prices don't leave ur animals with them, without you! Read Less

I have been taking my pets here for 15 years now. Dr. Dodge and Dr Jensen are both wonderful and they have the best prices around without lessening the care my pets get. I have recommended them to all my friends and family. Read Less

Was a little skeptical of this veterinary hospital due to very low rates and lack of reviews online. But -- brought my kitten here for surgery and have had no issues at all! All I will say is the office could use some updating -- but what matters is that I have a healthy pet thanks to this team! Read Less

Have been taking our dogs there for 7+ years. Older office but good & friendly people. Usually see Dr. Dodge - very caring and knowledgeable. Very reasonable rates for both vet services and boarding. They take great care of our puppsters. Very happy patients of Town & Country Veterinary Hospital. Read Less

Have been taking our dogs there for 7+ years. Older office but good & friendly people. Usually see Dr. Dodge - very caring and knowledgeable. Very reasonable rates for both vet services and boarding. They take great care of our puppsters. Very happy patients of Town & Country Veterinary Hospital. Read Less

We were a little worried after reading the reviews before going to our appointment at Town & Country, but after getting there we found it very clean. The receptionists were very friendly and helpful, Dr. Dodge was great. He was straight forward and informative and very gentle with our two babies. We will be going there again. Read Less

I have been bringing my dog here since 2013. The ladies at the desk are friendly and knowledgeable. Dr. Dodge seems to love animals and has a lot of patience with my dog,  who does not reciprocate the love :) His wife, Dr. Jensen, is also great with my dog. Whether I'm in for an appointment or call with a question, I find this office to be helpful and attentive. I always know the fees up front, which are very reasonable. I live up the hill so the location is convenient and I'm okay with no frills waiting area.  Great service at a great cost, which is precisely what I want from my Vet. Read Less

Dr dodge may seem rude to people, but he definitely loves and cares for animals. And they're affordable and I don't feel ripped off when I leave, which is always nice. The staff is always nice and friendly when answering my questions and I can tell they really care. Read Less

This place does an excellent job. The employees are friendly and great with the animals. The vet does a wonderful job and is very knowledgeable. The prices are extremely affordable too! I highly recommend taking your animals to Town and Country. Read Less

My first visit to this veterinarian, and I was SO impressed.  Dr. Dodge is fantastic, a real sweetie.  He said he's a "dog person", but he was so good with my cat.  My cat tends to nip sometimes (he's getting better with training), but he just melted under Dr. Dodge's tender touch.  I can't picture someone saying Dr. Dodge is "condescending".  I found him to be warm and friendly.  He took his time examining the cat, and spent some time just petting him, talking to him and telling him what a sweet cat he was.  The cat didn't react at all when he got his two shots - he didn't seem to feel it at all.  Fantastic vet, with great staff.  I'm very pleased. Read Less

This Dr Dodge needs to lose his license! Recently I brought my 2 yr old female cat in with a vaginal infection asking him to put her on an antibiotic for fear she might have Pyometra as she still was not spayed and has been through 2 heat cycles and had a green discharge from her vaginal area.. He never even examined her or put her on an antibiotic and also told me she was too young to have Pyometra but to have her fixed right away. This was on the 3rd of Oct. The soonest they could fix her was the 21st of Oct. meanwhile she was getting worse lethargic, and seemed to be in more pain when she was picked up. This morning, the 14th of Oct, her condition was so bad we had to resort to bring her to the Emergency Hospital  only to find out  that she did have Pyometra which is a life threatening condition and they had to perform emergency surgery as she had a ruptured uterus due to the infection. We were also told she would have never made it to the 21 st of Oct. had we not brought her in. She is still in critical condition as the infection has gone through her system. This could have all been avoided had he properly examined her. She is now fighting for her life and all we could do is pray for her. We rely on Veterinarians to look out for the well being of our pets unfortunately Dr Dodge failed to do so.                                                             An Incredibly upset customer Read Less

Affordable priced for the area.. As dr dodge may seem wacky he does well with my cats. I don't have children yet, just my cats which are like my kids. While I may trust others with my cats he has done well thus far so no reason to bring them elsewhere. The staff is friendly and knowledgeable and they sell flea treatments by the single dose. This is convenient as I drive by every day and no longer have to pay 70 bucks for a six month supply and buy it when I need it. They also have advantage for cats 9lbs and under which I cannot find in stores anyways. Read Less

Last Thurday, our group home cat, Onyx, was taken in after suddenly not being able to move its hind quarters. She was in obvious pain, and the towel she was laying on was bloody - so the vet (Dr. Dodge) diagnosed her as having a UTI and sent her home with oral antibiotics to take twice daily. Onyx lay suffering for almost 3 days, and I finally took her to the emergency vet in Baldwinsville who did what SHOULD have been done in the 1st place - x-rayed her, and diagnosed her with two fractures of the left rear femur. She's on pain control now, and is starting the healing process. Why Town & Country would assume that a cat presenting with blood and pain in the hind quarters would necessarily be a UTI, without checking for physical trauma, is beyond me. I very much question the positive reviews on this site. I had the unfortunate experience to take a different cat to T&C a few years ago, and Dr. Dodge was rude and condescending, and I vowed I would never go there again (Onyx was not taken to T&C by me). They are the closest vet to our group homes in the valley, but we will be taking our cats elsewhere in the future - for their sakes. Read Less

I recently took my son's dog to Dr. Jensen to have a growth removed near his eye. I have taken him to Town and Country over the years when he would visit me here in Syracuse. I am very impressed with the care and excellent job to remove the growth. The expert job allowed him to have little swelling and soreness. You would have a difficult job trying to decide which eye had the surgery. What a great job! Read Less