The Gibbons Veterinary Hospital is spotless and routine care is just fine, except there is no veterinary assistant so don't be surprised if you are asked to assist in lifting and restraining your pet.... Read More
The Gibbons Veterinary Hospital is spotless and routine care is just fine, except there is no veterinary assistant so don't be surprised if you are asked to assist in lifting and restraining your pet.I cannot recommend this practice, however, and this is why: my dog had a growth in his mouth for years and over time it got bigger and bigger. Dr. Gibbons assured me from the very beginning that the chances of it being malignant were extremely small, and that was true. He also said it would require a specialist to remove it surgically but that it wasn't necessary, so we left it alone. When the growth got alarmingly large (and stinky) and he still recommended leaving it, I mentioned it to a friend who suggested I talk to a veterinarian she knew. I called that vet and was told that they removed these growths routinely and almost any vet could do it. Shortly after that a different problem arose that required ongoing treatment and heavy medication and also generated several hefty bills. When I questioned one charge within a long list of charges, Dr. Gibbons immediately took it off the bill. The feeling of being overcharged and the fact that the treatment was painful to my dog and didn't seem to be working anyway caused me, after being a client for nearly a decade, to look for a different veterinarian. The new vet reduced the medication and revised the treatment. My dog suffered less and the problem, which hadn't seemed to be going away before, was finally resolved.When this new veterinarian saw the growth, he recommended that it come out as soon as possible. He said it would be no big deal, the recovery was quick, and he had done the surgery numerous times. So when my dog was healthy again, I scheduled the surgery. The miserable growth now is gone and my dog recovered within hours. I have to wonder why Dr. Gibbons made it sound complicated and unnecessary when it was fairly simple and advisable. I can only figure that since he didn't do the surgery himself, he didn't want me to seek out a different veterinarian. In the end, though, what really prompts me to write this review is this: all of my dog's teeth were healthy except for the two underneath the growth, which our new vet described as thoroughly decayed. It probably was due to food being trapped there for such a long time. When I heard that he had no choice but to extract those two teeth and stitch up the gums, I felt heartache and guilt for not taking better care of my dog. I am also quite convinced that other problems were due to a compromised immune system because of the rotted teeth. I blame myself, but I also wish Dr. Gibbons had been more careful in his evaluation of the growth and its side effects of rotten teeth and probable extended discomfort. It is not ever my intention to hurt anyone or their practice, but this is what happened and I believe we all seek the best possible care for our pets. Read Less