My 6 year old Labradoodle started experiencing gastrointestinal issues in October.  Dr. Wen diagnosed him as having IBD, and put him on herbs.  He never really rallied, unless he was on antibiotics.  We've had xrays, bloodwork, numerous drug therapies and moved into the near thousands of dollars of care for this issue in the past three months.  Seemingly, Dr. Wen has mysteriously with no notice, left the practice and is unable to to be reached for consult.  Dr. Johnston is now running the practice.  Though a very smart woman, she seemingly has no regard for a person's budget and gives them no options when treating their animal.  My last visit there was over $600, and I had no idea it would be that amount until I was paying.  None of the tests run were offered as options, they were just performed.  Dr. Johnston does not know how to explain a situation to patient in a way that they understand.  Not everyone has a veterinary degree, so we don't understand what the results might indicate or not indicate.  Her explanation of my dogs bloodwork was very thorough, but unless I went to Purdue or Cornell vet school, I have no idea what any of it meant. When Dr. Johnston said we needed to have a rather expensive diagnostic test run, I told her we were now at a financial crisis and would like other options.  Dr. Johnston's response was to tell me that my dog has metastatic cancer, based on her tests and an x-ray.  That verbiage should NEVER used with a patient until the true diagnostic testing such as biopsies and scopes or done. What SHOULD be said is that "there are things on the x-ray that concern us, here are some options for you."  Mind you, I might have had those scopes done THREE MONTHS ago before I was financial drained by this practice and before my dog's condition had deteriorated as much as it had (I was also never told to change his diet or offer probiotics, which a second-opinion vet has done). The KICKER is the way we were told of the cancer diagnosis - VIA EMAIL.  Yes, lumped into my morning news and store coupons was a completely blunt and cold email stating that my dog has metastatic cancer.  There was no "I'm sorry" or anything resembling sympathy, only a pitch for the herbs to help manage the disease "once it's confirmed."  I believe Professor Snape was more compassionate in potions class at Hogwarts. The Happy Ending here is that after a $2300 diagnostic test, I found out my dog is 100% NOT cancerous in ANY way and that he needs to change his food and he had an infection - period. If not for my second opinion veterinarians, Bellport Animal Hospital, who are now his PRIMARY vets, and the East End Veterinary Center which performed the diagnostic tests on my dog, chances are, we may have just put him to sleep based on the email from Dr. Johnston.  What about people that do NOT have the means for all the diagnostic tests and second opinions and love their pets too much to watch them suffer?  How many animals have been put down as a result? Shame on Dr. Wen on abandoning his patients that depended on him with NO notice. Shame on Dr. Johnston for her lack of sensitivity to finances and her reprehensible bedside manner.  The vet techs at Hampton are wonderful though.  My dog loved them, and they were very nice to me and very loving to my pet. We will miss them.  I don't see this practice thriving with Dr. Wen leaving it to those now left in charge.  Do not take your pets to this vet unless you are are willing to fork over big bucks with no options, and ALWAYS get a second opinion. Read Less

Excellent veterinary care. Compassionate, knowledgeable, practices alternative medicine in addition to traditional medicine. Wonderful place. I cant understand why this place would have any negative reviews. Read Less

Dr Wen takes care of our two dogs + helps with our horse, too!  The office is attentive and quick, Dr Wen is happy to do a phone consultation before coming in (ie: when you think something is wrong and it's not, he will tell you not to come int, monitor for x number of days, or make an apportionment, etc). Dr Wen's western approach has helped with our dogs ear infections and has saved and extended the lives of many horses at the rescue I volunteer at (everything from heart medications to supplements).  Could not recommend this vet more!! Read Less

The vet who saw my dog for gastrointestinal issues was lovely and sweet but I waited an hour and 20 minutes to be seen. My dog came out of the room with blood smeared all over his fur from the shot they gave him and I had to point it out to the staff. He's pure white in color so it was obvious. The female receptionist was rude upon our arrival and it took another significant amount of time for us to check out. Customer service really leaves something to be desired. Wouldn't return here again. Read Less

I have NO IDEA how people cab give this place any stars at all!!! Dr. Wen SUCKS!!! He has no personality and has no F EN. Idea what he is doing. He put one of my dogs down to soon and basically killed my other dog when I told him she needed testing and that she wasn't right. He kept saying she's fine. Well months later or was to late. I went to another vet near me but it was to late. She died of pneumonia!!!  She would be here today !  This scumbag had nothin to say. The whole staff SUCKS. Funny. He goes to China every so often. I wonder is he's killing dogs there !!?? Read Less

You won't find a better Vet Hospital.  Dr. Wen is once in a million.  He's saved more animals lives in the LEAST invasive way than ANY vet I've ever seen.  They know their stuff and if you want GREAT MEDICINE, and compassion, this is where you go.  NOT EXPENSIVE! Read Less

The most thorough, considerate and helpful staff. There is a singular thread that runs consistently from top to bottom in Doctors and technicians alike, and that's the health and welfare of the animals. Holistic medicine, physical approach to the welfare of the animal. Not so quick to drain every last cent out of you. Highly recommended, and don't just take my word do some research for yourself! !!!!!!!! Read Less

Recently, on a Friday, my 5.5 lb. shih tzu ate a small portion of 'pot' and I panicked! My vet is in Manhattan. I live 1/10 of a mile from this clinic and immediately drove there. There were no patients in the clinic. I told the receptionist what happened and since I wasn't a patient, she said I would have to pay the $150 new patient visit, to which I said: 'of course!' She said she'd have to ask the dr. if she could schedule a 'new pt.' After coming back she stated that he would not see Truffle and that I should go to the hospital in Riverhead! I begged to just talk to him for two minutes and that I'd pay for the visit. He would not come out to talk to me!Need I say more? If I could give '0' stars, I obviously would. Read Less

Super vet!going to see doctor chen.our dog a golden retriver,kodi,being treated,so far shes responding,and we are thrilled,and hopeful A wonderful veternary,we are very happy Thx Clive Blake,hauppauge,n.y. Read Less

Dr. Wen was so Compassionate when I came in with my dog baby Ernie after a heartbreaking diagnosis that may have led to him to be put down. He quickly put him on a vitamin regiment and within 48 hours he's doing So much better... Dr. wen truly cares about the Your animal. I'm so happy to have him as my veterinarian Read Less

This is probably the best vet on Long Island. Dr. G spent 15 minutes talking me out of a $600 teeth cleaning for the safety of my pup. Dr. Wen is also amazing. Their prices are reasonable and they are always at the height of kindness. Read Less

Awesome place thank u for helping my dog with her neck issue . She is doing better on your herbs . I am glade she did not need surgery and she has a good quality-of-life.  The office is very clean and no smell ! The doctor runs on time and he also offers a 24 hour emergency hospital on the grounds. Doc is in 7 days a week . It would be nice if they offered grooming . The staff is friendly and very nice . Read Less

Dr. Wen is an excellent veterinarian. I take care of dogs and a lot of my clients use him as well. His herbs work. I care for different dogs that have different issues and were treated by Dr. Wen successfully by continuously taking the herbs. Our Bichon, Lily had kidney failure and was on fluids daily as well as the herbs. When we stopped the herbs, she got worse. When we started them again, she improved.  Dr. Wen said they were what was keeping her alive and he was right. She improved and We got to have Lily longer because of the herbs. She didn't suffer at all. Another vet gave us a much grimmer diagnosis. Dr Wen saw Lily each week, he is not one for small talk, but he is always honest and compassionate. He truly cares for the animals, and doesn't over medicate. When Lily died, we received a card signed by the entire office and paper stamps with Lily's paw print. Our other Bichon, Lucy is always stressed at the vets office at first, as soon as Dr. Wen starts his examination, Lucy calms down immediately. He certainly has a way with animals and that's what really matters.Lucy had a torn ACL and we were more than willing to get the surgery. Dr Wen put her on herbs instead and she has completely healed. He sources his herbs and prescribes certain ones and the correct dosage for each ailment. Read Less

I have read all the negative reviews however Dr Wen has been an absolute jewel for my dogs. His office is clean, and does not smell. Yes, sometimes the wait is long but that can occur anywhere. Most times I am in and out with no wait. He probably diagnosed my dog to have dry eye when my previous vet advised that we needed to operate. My second dog had conjunctivitis and I was not able to administer the medication. Dr Wen prescribed herbs to be taken orally and this worked perfectly.Whenever I need to take the dogs back for a recheck there is no fee. Dr Wen, Dr G, and the entire office staff are very professional and I am glad I take my dogs there Read Less

Dr. Wen is a famous holistic vet. He is incredible and people come from all over to see him. I don't know what these others are talking about. He saved two of my pets. I am blessed to have him in my pet's lives. Read Less

I'm reading some of these reviews and it makes me sad. . My experience was only good. He took care of my dog that had cancer. He was so loving and caring toward my dog and myself. I would recommend him in a heart beat and am sorry not everyone has the same feeling. Read Less

I guess I will never know for sure how my dog would have been if I didn't take her to see Dr Wen when I did, but one thing for certain is she won't have been any better. Most likely worse. I was told by my Vet she had 2 - 6 weeks to live and had a aggressive form of lymphoma. So I decided to try Dr Wen because they didn't think chemo would even help her much. He put her on the herbal medication. Right away I noticed a improvement in her bowls which became normal And she gained back weight she had lost. My other Vet told me she had never seen a dog with her type of cancer actually gain weight. She was pretty stable for a few months until finally she got worse. Six months after starting with Dr Wen I decided it was time to put her down. I found him to be honest, he told me at the end the herbs were no longer working for her and didn't even charge me for her last visit. Would I do it again - yes I have no regrets , that was 6 months of time we had together . Dr Wen is quiet but compassionate I'd rather try herbal medication than put poison in a small dog. I could give Dr Wen 5 stars but I am a hard marker - I have no complaints. I am glad I took her there. Read Less

Brought a 3 week old kitten for a checkup they said nothing was wrong, within 36 hours the kitten is in ICU in critical condition. The owner/vet took no responsibility in the rapid decline in the kittens health. Refused to compensate or take any responsibility for their failure to catch anything. Avoid the headache and heartache Read Less

When we first saw Dr Wen, we were very happy with him however, when we took Snuggles to Dr Wen 6 weeks ago regarding her issue with having accidents, it seemed the only two possibilities were us adding a little bit of water to her food or a behavioral issue. At the time, he was not interested our thoughts or concerns. Monday, we took Snuggles to the emergency vet in Riverhead after she had two seizures where an x-ray showed a possible mass on her bladder, an enlarged liver and blood work showed elevated liver enzymes. We took her for an ultrasound yesterday which confirmed the results of the x-ray but also showed quite a number of other tumors in her abdomen. Given her rapidly deteriorating condition and the extreme unlikelihood of any meaningful recovery, we made the very difficult decision to put her down. Had Dr Wen looked beyond his tunnel vision of the issue and his suspected cause and listened to us, who knows our dog better than anyone else, the final outcome may or may not have been different but we could have been far better prepared for what we needed to do yesterday. The close to $3000.00 we spent for the emergency care, testing and to euthanize our sweet Snuggles is an additional punch in the gut. Simple blood work or an x-ray would likely have saved us a lot of heartache and we could have possibly sought treatment. Now it is far too late for that. Read Less

Dr Wen is my only choice for my dogs when they start having difficulty with their legs..I avoided invasive, expensive surgery and rehab with his herb supplements. Miracle worker is not an exaggeration. Everyone is kind and caring of the patients and the animals. Also you do not have to break the bank to pay for it all. No one pushes an onslaught of expensive and unnecessary vaccinations either----- most of us animal owners know they way too often do more harm than good and oh, your pet got sick from a rare something that the vaccine you paid for and your pet endured....does not cover.....sound familiar? Happens with people too! Read Less

I just read Nancy's review. I am so sorry that your experience with Dr Wen wasn't a good one. He has saved or improved the lives of many of my pets over the years. I love all three vets at the practice. I highly recommend Hampton Vet. Hospital. They have helped me to care for many dogs, cats and birds over the years. Read Less

Please do not take your pet here. I brought my dog with an extremely swollen stomach here. They said he had IBD, gave him herbs and said see you in 8 weeks. He worsened and I brought him back in within the week. Finally they decided to take an X-ray which looked bad to me but not to the vet. They took blood and sent me home. They called the next day and said the blood was all normal. I realized he was still very sick and brought him to Vet Med Center in West Islip. He has a perforated intestine and severe sepsis. They had the blood tests from Hamptons Vet sent over that were taken yesterday and it showed bacteria in his blood (the test they said were fine). I'm not sure if my dog will make it. He's had emergency surgery with a chance of surviving the sepsis. I saw both vets at Dr Wen's office and I can't believe the incompetence. I NEVER write a review but I'm so upset that I want to make sure others who may read this review save their pet. Read Less

Dr. Wen and his team are undeniably awesome. I have used conventional medicine for a few of my pets and the results were short lasting. One round of his holistic medicine and my dogs skin issues subsided and my cat who has had loose stools for 3 years after trying every limited ingredient on the market finally has normal bowel moveMents. I never thought this was possible. Truly amazing! Read Less

Dr. Wen was highly recommended in the area but imo totally overrated. The hospital smells bad, is not clean and the wait is ridiculous. The infamous Dr. Wen outright LIED to us about there being a shortage of heartworm medicine. His bedside manner is awful. Will not be returning and do not recommend. Read Less

Dr. Wen and staff are excellent! For three years, I took my dog Romeo for acupuncture treatments and Chinese herbs. I truly believe Dr. Wen extended my collie's life and lived for 17-years! -Author Serena Jade Read Less

Dr. Wen and his staff were and still are the best . He got my cat Kallie to eat again on her own after surgery had sniped a nerve which twisted her tongue and she could not eat without being stringed fed. Within weeks she was eating on her own and now we can't keep enough food in the house for her. Lol When I had to put my beloved cat Robbie to rest they were wonderful. My husband and myself have told everyone we know about Dr. Wen. Our pets are our babies and we only want the BEST for them. The BEST is DR. Wen. Thank you, Dee and Don Chimenti Read Less

Stay away from this place. They put my dog on meds. Never did baseline blood work never checked him while he was in for office visits for other stuff. Finally after a couple of visits I told them my dog could not walk without laying down and resting. They never listened to his chest. I finally asked for xrays and blood work. They "lost" the results for two days. Finally my dog could not get up and I brought him in. They said he had a raging infection, Pneumonia and kidney failure. We had to put him down. He was only two and a half years old. They are more concerned about pushing their stupid herbals then following medical protocol. There are many other good vets in the area. Read Less

Dr. Wen kept my Tibetan Terrier alive after high-tech vets told me to put her down. She had lymphoma. With her herbs, she had another three years of life. His herbs also prolonged the life of my other dog, a Cocker Spaniel with arthritis. She was in a lot of pain, and the regular vets said she needed surgery. With Dr. Wen's herbs, she led a normal life and needed no surgery. Read Less

Dr. Wen is a gentle genius with animals and people. I have trusted him for years with my dogs and have the utmost faith in his herbal medicines and his advice. I know many Long Islanders who trust their horses and dogs to his care and wouldn't dream of going elsewhere. His associate, Dr.""G"" is a wonderful doctor also. He is patient and caring, and with a very gentle, humble demeanor, much like Dr. Wen. The staff is friendly and always helpful. I thank God for them and their knowledge of herbal medicine. Read Less

Stay away from here, guy is a quack. Will sell you his herbal garbage for any ailment. His herbal remedy gave my dog cancer. I have made a report to the FDA about him, hope they close him down. Go at your own risk!!! Read Less

I brought my puppy to Dr. Wen on a recommendation from a good friend who takes excellent care of her dogs. My pup has a mild case of puppy mange and my regular vet almost killed her with his treatment, so I decided to try the holistic route. I bought herbs from Dr. Wen for $148!! The directions said to give 3 pills in the morning and 2 at night. My puppy is very sensitive (even though she's 40 pounds already) so I decided to try 1 pill at first. Within minutes, she was broken out in hives and choking on her tongue because it was swelling up! I called Dr. Wen on his cell phone and I have to say he did answer right away. When I explained the situation, he said that it was NOT the herbs, and that she had to have been stung by a bee. When I told him that she hadn't been outside, she was in my kitchen, he still refused to admit to the fact that my dog was allergic to his herbs. I brought her to a normal vet for IV Benadryl and her hives are slowly going away (it's been 2 days now). I'm going to try and return them, hopefully they will take them back. Staff was nice to me and my puppy, but I doubt I will be returning. I have since found a vet who is treating my pup for her issue with conventional medicine. I felt like he just wanted to sell me herbs...and they're FAR from cheap. Beware. Read Less

Its really funny in reading these reviews, that even most of the good reviews still have a con or admit the staff is nasty, etc. Ive been going there about 20 years with 10 dogs and Im finally done. Im not against holistics or herbs at all but they havent worked for any of my different dogs or problems. The staff has made several mistakes and are all quite rude & nasty. Ive been told things and they dont follow through on them. Ive been given fals hope & sold many pills & tests and then my dog passes. Very arrogant and uncaring. Didnt even care or make any attempt to save such a loyal long time client. Im quite disgusted & disheartened. Read Less

Dr. Wen has added at least a few years to our beloved dogs life. Our regular vet indicated that blood in our dogs feces indicated a tumor. After much thought about how to handle it we visited Dr. Wen from the recommendation of our dog sitter. Dr. Wen carefully examined him from head to tail, and felt that he had developed a food allergy. Once we removed beef from his diet, he was fine! Seward's walking progressively worsened as he aged, and Dr. Wen prescribed his herbal drugs. They were like a miracle! About two years later he had had symptoms of dimensia and then had seizure out of the blue (brain tumor). He was too old for cancer treatment, but Dr. Wen provided more herbal medicines. He indicated there was a chance it could help or not. Well, it definitely created an improvement and I am positive the medicinesprolonged his life. Seward is near the end but we are grateful for the extended time and quality of life Dr. Wen has provided!! By the way, Dr. Wen has always returned our calls/e-mails promptly and we cannot express our appreciation enough. We drive 3 hours to his office but would drive further if necessary to help our beloved pet. Read Less

My experience with Dr. Wen has been an extremely postivie one! We started with Dr. Wen last summer-2010. Our dear boxer Maxie had cancer and he started her on the holistic chinese herbs. She did well until March of this year. Unfortunately she developed another mast cell in her chest. Boxers are prone to these. Dr. Wen continued to try different herbs with her. By July 2nd our dear Maxie did not want to eat anymore and Dr. Wen advised us that it was time. He and his staff were so kind when we took her to have her put down. It was the hardest thing we ever had to do, but knew it was the best for our dog. Dr. Wen never gave up in trying to help our dog. He is a genuine caring person along with his staff! I would highly recommend Dr. Wen to people with pets. Read Less