The vets wife, with whom i spoke with on the phone, was very, very rude and seemed quiet angry on the call. Did not want any of that bad energy around our dying dog on his last breath. We hired someon... Read More
The vets wife, with whom i spoke with on the phone, was very, very rude and seemed quiet angry on the call. Did not want any of that bad energy around our dying dog on his last breath. We hired someone else and would never ever recommend this vet to anyone. Too many other mobile vets to pick from that show way more compassion and common courtesty to a customer that was going to be paying a high dollar amount. Poor customer service at its best. Read Less
Cynthia Perna
7 Jun 2018
REPORT
This was our first experience with AWOL. The vet and his wife were AMAZING! Spent a lot of time listening and speaking with us. Very educated and knowledgeable about the care and treatment for our goa... Read More
This was our first experience with AWOL. The vet and his wife were AMAZING! Spent a lot of time listening and speaking with us. Very educated and knowledgeable about the care and treatment for our goats and pig. It was very obvious they have a true passion for the health and well-being of their patients. The vet went above and beyond what we expect of him. At no time were our pets under any stress during their hoof trimming, examinations, or vaccinations. This is exactly the care we want for our pets. Not a single complaint and would recommend them to anyone looking for exceptional care for their pets. Read Less
Betsy Moline
20 Mar 2018
REPORT
I used this company before had great experience took my 7 month old puppy to be neutered from the get go the lady checking us in was very rude talked to vet and tech they were awesome. Although he is ... Read More
I used this company before had great experience took my 7 month old puppy to be neutered from the get go the lady checking us in was very rude talked to vet and tech they were awesome. Although he is big he is still a baby. Cost more than she quoted on phone. I work in customer service and would be fired if I treated customers the way she did. Guess you can when your husband is the vet. Will take my business elsewhere in the future. Don’t need to be treated that way by anyone when paying for your services! Read Less
Megan RDZ
28 Feb 2018
REPORT
They advertise "low cost" but they are the most expensive vet practice around. Take a normal vet pricing and multiply it by 4 and thats what youll be paying these people. Any time I really needed them... Read More
They advertise "low cost" but they are the most expensive vet practice around. Take a normal vet pricing and multiply it by 4 and thats what youll be paying these people. Any time I really needed them for emergencies, I called and they were on vacation or didn't answer. They always called back later but by then it's too late and I've had to call somewhere else. Mainly angry about pricing though. I've never felt more taken advantage of. They were the first vet I've ever used once I got my own pets, so I didn't know what a normal cost was of taking care of your animals. But one time, i couldn't get a hold of these guys, and had no choice but to call somewhere else and found a different vet that was in my opinion better at figuring out what's wrong with my animals and way less than half the price of these guys. They're nice people and for the most part easy to get along with but unfortunately I'll never be doing business with them again. Read Less
Emir Dilekoglu
13 Oct 2017
REPORT
I didn't get to use their service. The lady was very rude over the phone. All I wanted was an appointment. Informed her that I have already brought my mom's cat to another vet and told her the price o... Read More
I didn't get to use their service. The lady was very rude over the phone. All I wanted was an appointment. Informed her that I have already brought my mom's cat to another vet and told her the price of the treatment that was required by the other place. The cat was also gotten a shot to help the treatment. I am okay with the payment to get an estimate but when I asked at most for that type of treatment how much it will be because the whole point of me trying to find another place is for the price; she has gotten more sour and made me decide to look for other places. Read Less
Penni Barefoot
14 Sep 2016
REPORT
My husband and I decided to have our 16 year old dog euthanized at home. We called Dr. Samuels and his wife and arranged for them to come to our home. Given we had never used them, I didn't know what ... Read More
My husband and I decided to have our 16 year old dog euthanized at home. We called Dr. Samuels and his wife and arranged for them to come to our home. Given we had never used them, I didn't know what to expect. The day finally came for them to arrive. I can honestly say they were both so compassionate and caring. Dr. Samuels explained the process while his wife assured us we were doing the right thing. I never felt rushed in the process and they allowed us to take as much time with our dog as we needed to say good bye. I regret I didn't use them as our vet all along. Read Less
Juana Lopez
3 Sep 2016
REPORT
I had 3 dog before and doctor Samuel treated them several times, for different reasons, him and team are very cool and kind and professional, Im very thankful for all he did for my dogs, Most definit... Read More
I had 3 dog before and doctor Samuel treated them several times, for different reasons, him and team are very cool and kind and professional, Im very thankful for all he did for my dogs, Most definitely recommend it to anyone who has pets,thank you Dr SamuelRead Less
Miriam Youngquist-Thurow
20 Jul 2016
REPORT
Dr. Samuel and associates are fabulous! Always caring and compassionate. They have been caring for our kitties for years, and always willing to answer questions. Very professional.
We really li... Read More
Dr. Samuel and associates are fabulous! Always caring and compassionate. They have been caring for our kitties for years, and always willing to answer questions. Very professional.
We really like the convenience of house calls, too. Much less stress on our pets. Read Less
Mary Lombardo
27 May 2016
REPORT
Staff is rude! Lower prices don't justify being treated that way, and actually the price for some things is ridiculously high - $19 for a nail trim and no break for multiple dogs. Sorry, won't be ba... Read More
Staff is rude! Lower prices don't justify being treated that way, and actually the price for some things is ridiculously high - $19 for a nail trim and no break for multiple dogs. Sorry, won't be back. Read Less
Deanna Tucker
1 Mar 2016
REPORT
Absolutely loved them! The Doctor and staff were awesome and took great care of my fur baby!!! Will definitely keep on using them!
Rob .T
29 May 2015
REPORT
Not a good experience, high prices and non-existent after care. Will not use again. Either tech or vet left very tight bandage on cats paw. Go to a vet in town, so many of them available these days... Read More
Not a good experience, high prices and non-existent after care. Will not use again. Either tech or vet left very tight bandage on cats paw. Go to a vet in town, so many of them available these days.Read Less
Robynn Wood
20 Oct 2014
REPORT
I have used them, for quite a while now... Dr Ed Samuels is the best vet I have ever dealt with- very personable, explains everything, and sincerely cares about each and every pet he deals with.
I agr... Read More
I have used them, for quite a while now... Dr Ed Samuels is the best vet I have ever dealt with- very personable, explains everything, and sincerely cares about each and every pet he deals with.
I agree with another reviewer that "his staff" can sometimes be extremely hard to deal with and rude.
As much as I like them- sometimes I just cannot wait 2 weeks until they are at one of their stops they make that is close to me, and as much as I hate to, I am afraid I am going to have to find a new vet.
I was given some steroid meds for my dog due to severely itchy skin. Dr promised me I could simply get a refill when needed. I called today & his "staff" said she had talked to him and because it had been 6+ months, I'd need to bring him in to be seen.
I don't have the money for that... not for tomorrow, when they'll be at spot close to me... so now I have a very itchy dog and an appt Nov 11 (it is now Oct 20)
Unacceptable. Read Less
Elizabeth Inman
24 Mar 2014
REPORT
I have to say that I used to think very highly of this place until I called today to get some pricing and some information for a new puppy. It has been some time since I have used them. I have never b... Read More
I have to say that I used to think very highly of this place until I called today to get some pricing and some information for a new puppy. It has been some time since I have used them. I have never been talked to by anyone who wanted my business the way I was talked to this morning! I can speak greatly of Dr Samuels, he is an awesome vet, but they have permanently lost my business due to the rudeness and nonprofessional attitude of his staff. Read Less
A Google User
5 Oct 2010
REPORT
Anyone ever use this vet? A little leary about a mobile vet, but I have known good ones too.
The vets wife, with whom i spoke with on the phone, was very, very rude and seemed quiet angry on the call. Did not want any of that bad energy around our dying dog on his last breath. We hired someon... Read More
The vets wife, with whom i spoke with on the phone, was very, very rude and seemed quiet angry on the call. Did not want any of that bad energy around our dying dog on his last breath. We hired someone else and would never ever recommend this vet to anyone. Too many other mobile vets to pick from that show way more compassion and common courtesty to a customer that was going to be paying a high dollar amount. Poor customer service at its best. Read Less
Cynthia Perna
7 Jun 2018
REPORT
☆☆☆☆☆
REPORT
This was our first experience with AWOL. The vet and his wife were AMAZING! Spent a lot of time listening and speaking with us. Very educated and knowledgeable about the care and treatment for our goa... Read More
This was our first experience with AWOL. The vet and his wife were AMAZING! Spent a lot of time listening and speaking with us. Very educated and knowledgeable about the care and treatment for our goats and pig. It was very obvious they have a true passion for the health and well-being of their patients. The vet went above and beyond what we expect of him. At no time were our pets under any stress during their hoof trimming, examinations, or vaccinations. This is exactly the care we want for our pets. Not a single complaint and would recommend them to anyone looking for exceptional care for their pets. Read Less
Betsy Moline
20 Mar 2018
REPORT
☆☆☆☆☆
REPORT
I used this company before had great experience took my 7 month old puppy to be neutered from the get go the lady checking us in was very rude talked to vet and tech they were awesome. Although he is ... Read More
I used this company before had great experience took my 7 month old puppy to be neutered from the get go the lady checking us in was very rude talked to vet and tech they were awesome. Although he is big he is still a baby. Cost more than she quoted on phone. I work in customer service and would be fired if I treated customers the way she did. Guess you can when your husband is the vet. Will take my business elsewhere in the future. Don’t need to be treated that way by anyone when paying for your services! Read Less
Megan RDZ
28 Feb 2018
REPORT
☆☆☆☆☆
REPORT
They advertise "low cost" but they are the most expensive vet practice around. Take a normal vet pricing and multiply it by 4 and thats what youll be paying these people. Any time I really needed them... Read More
They advertise "low cost" but they are the most expensive vet practice around. Take a normal vet pricing and multiply it by 4 and thats what youll be paying these people. Any time I really needed them for emergencies, I called and they were on vacation or didn't answer. They always called back later but by then it's too late and I've had to call somewhere else. Mainly angry about pricing though. I've never felt more taken advantage of. They were the first vet I've ever used once I got my own pets, so I didn't know what a normal cost was of taking care of your animals. But one time, i couldn't get a hold of these guys, and had no choice but to call somewhere else and found a different vet that was in my opinion better at figuring out what's wrong with my animals and way less than half the price of these guys. They're nice people and for the most part easy to get along with but unfortunately I'll never be doing business with them again. Read Less
Emir Dilekoglu
13 Oct 2017
REPORT
☆☆☆☆☆
REPORT
I didn't get to use their service. The lady was very rude over the phone. All I wanted was an appointment. Informed her that I have already brought my mom's cat to another vet and told her the price o... Read More
I didn't get to use their service. The lady was very rude over the phone. All I wanted was an appointment. Informed her that I have already brought my mom's cat to another vet and told her the price of the treatment that was required by the other place. The cat was also gotten a shot to help the treatment. I am okay with the payment to get an estimate but when I asked at most for that type of treatment how much it will be because the whole point of me trying to find another place is for the price; she has gotten more sour and made me decide to look for other places. Read Less
Penni Barefoot
14 Sep 2016
REPORT
☆☆☆☆☆
REPORT
My husband and I decided to have our 16 year old dog euthanized at home. We called Dr. Samuels and his wife and arranged for them to come to our home. Given we had never used them, I didn't know what ... Read More
My husband and I decided to have our 16 year old dog euthanized at home. We called Dr. Samuels and his wife and arranged for them to come to our home. Given we had never used them, I didn't know what to expect. The day finally came for them to arrive. I can honestly say they were both so compassionate and caring. Dr. Samuels explained the process while his wife assured us we were doing the right thing. I never felt rushed in the process and they allowed us to take as much time with our dog as we needed to say good bye. I regret I didn't use them as our vet all along. Read Less
Juana Lopez
3 Sep 2016
REPORT
☆☆☆☆☆
REPORT
I had 3 dog before and doctor Samuel treated them several times, for different reasons, him and team are very cool and kind and professional, Im very thankful for all he did for my dogs, Most definit... Read More
I had 3 dog before and doctor Samuel treated them several times, for different reasons, him and team are very cool and kind and professional, Im very thankful for all he did for my dogs, Most definitely recommend it to anyone who has pets,thank you Dr SamuelRead Less
Miriam Youngquist-Thurow
20 Jul 2016
REPORT
☆���☆☆☆
REPORT
Dr. Samuel and associates are fabulous! Always caring and compassionate. They have been caring for our kitties for years, and always willing to answer questions. Very professional.
We really li... Read More
Dr. Samuel and associates are fabulous! Always caring and compassionate. They have been caring for our kitties for years, and always willing to answer questions. Very professional.
We really like the convenience of house calls, too. Much less stress on our pets. Read Less
Mary Lombardo
27 May 2016
REPORT
☆☆☆☆☆
REPORT
Staff is rude! Lower prices don't justify being treated that way, and actually the price for some things is ridiculously high - $19 for a nail trim and no break for multiple dogs. Sorry, won't be ba... Read More
Staff is rude! Lower prices don't justify being treated that way, and actually the price for some things is ridiculously high - $19 for a nail trim and no break for multiple dogs. Sorry, won't be back. Read Less
Deanna Tucker
1 Mar 2016
REPORT
☆☆☆☆☆
REPORT
Absolutely loved them! The Doctor and staff were awesome and took great care of my fur baby!!! Will definitely keep on using them!
Rob .T
29 May 2015
REPORT
☆☆☆☆☆
REPORT
Not a good experience, high prices and non-existent after care. Will not use again. Either tech or vet left very tight bandage on cats paw. Go to a vet in town, so many of them available these days... Read More
Not a good experience, high prices and non-existent after care. Will not use again. Either tech or vet left very tight bandage on cats paw. Go to a vet in town, so many of them available these days.Read Less
Robynn Wood
20 Oct 2014
REPORT
☆☆☆☆☆
REPORT
I have used them, for quite a while now... Dr Ed Samuels is the best vet I have ever dealt with- very personable, explains everything, and sincerely cares about each and every pet he deals with.
I agr... Read More
I have used them, for quite a while now... Dr Ed Samuels is the best vet I have ever dealt with- very personable, explains everything, and sincerely cares about each and every pet he deals with.
I agree with another reviewer that "his staff" can sometimes be extremely hard to deal with and rude.
As much as I like them- sometimes I just cannot wait 2 weeks until they are at one of their stops they make that is close to me, and as much as I hate to, I am afraid I am going to have to find a new vet.
I was given some steroid meds for my dog due to severely itchy skin. Dr promised me I could simply get a refill when needed. I called today & his "staff" said she had talked to him and because it had been 6+ months, I'd need to bring him in to be seen.
I don't have the money for that... not for tomorrow, when they'll be at spot close to me... so now I have a very itchy dog and an appt Nov 11 (it is now Oct 20)
Unacceptable. Read Less
Elizabeth Inman
24 Mar 2014
REPORT
☆☆☆☆☆
REPORT
I have to say that I used to think very highly of this place until I called today to get some pricing and some information for a new puppy. It has been some time since I have used them. I have never b... Read More
I have to say that I used to think very highly of this place until I called today to get some pricing and some information for a new puppy. It has been some time since I have used them. I have never been talked to by anyone who wanted my business the way I was talked to this morning! I can speak greatly of Dr Samuels, he is an awesome vet, but they have permanently lost my business due to the rudeness and nonprofessional attitude of his staff. Read Less
A Google User
5 Oct 2010
REPORT
☆☆☆☆☆
REPORT
Anyone ever use this vet? A little leary about a mobile vet, but I have known good ones too.