Dr. La Stella saved our puppy's leg and made sure we knew how to help care for her every step along the way. Two months in, and the staff has been incredibly helpful through all of our post-surgery visits and puppy questions. Read Less

We arrived early they told us there would be a wait and we knew but they took us right back and started blood work and getting him weighted to speed things up. All the girls were friendly the lady Dr was great. She listened and found the problem and we are giving the medicine and he is doing better already Read Less

Friendly loving staff. I wasn't happy coming in but they were kind and understanding and made me feel that my baby was in great hands. They made sure I understood everything and assured me that he would be ok. They are great Read Less

We absolutely adore everyone at The Pet Hospital! They have always been available to care for our 4 legged family members! They continuously go above & beyond. Just to show how compassionate they are.....Dr. John, Dr. Natalie & the rest of the staff sent my mother flowers to the hospital when she had a life threatening incident. They truly care about the pets & people they serve. We consider them to be family! Thank You Pet Hospital for all you do! Read Less

The male doctor there was very Rude. Never spoke to us the hole time. Front staff was great. They will hold your pet if it's time to come home over any balance that is due if you don't have it. Kept our cat extra day because of 32.00. Read Less

We are so thankful to have Dr John for our vet. He is very loving, caring and affordable. I like the fact that he communicates our pets situation where I can understand. Two of our yorkies had major surgery this year and came out great. Thanks to a good vet and caring staff. Everyone treats me nice. I'm been so blessed to have The Pet Hospital for my pets. I highly recommend this Vet Hospital. Read Less

Literally worst customer service ever. Lady at the office acts like she hates her job. Stood infront of her 5 minutes. Never said a word. Asked if i need to check she said yes. Still been sitting here 30 minutes. Not a word. They act like they hate their job. Wouldn't recommend to anyone. Read Less

I have been there several times over the past year but recently have had a bad experience that I feel should be addressed. The other day, I had the unfortunate and first time experience in my life to make the decision to put a beloved dog of 15 years down. While most everyone was nice, one particular vet tech who assisted in the euthanasia, decided to make a hurtful and sarcastic comment during my grief. My dog's eyes had not closed after the euthanasia. While I DO realize this is not something that always happens when one passes, I made the comment that my dog's eyes were still open. When I made my comment through my tears and sadness for my lost beloved baby, I meant is there a way I can close her eyes. Instead of being gracious or kind, the vet tech stated, "it's not like it is in the movies!" Then she walks out of the room. That really upset me. I know it's not like the movies and I felt she could have been more compassionate rather than making such an uncalled for statement during my moments of extreme grief. During a time like this I feel that I want to be free to say and express what I want concerning my loved ones without such comments or coldness. I think Vets and vet techs no matter how many times they have to euthanize a pet should remember for some of us this is our first time and each experience no matter how much of a routine it is for them should be met with compassion for the family. Read Less

Very nice staff and thorough doctors. My cat had gland problems, til I had them removed from her rear, and the vet did a "sani" shave for her at low cost. I have taken many pets there, with great results and care.Read Less

This is the best vet you will every have the pleasure of working with, Dr John has performed a couple of major surgeries on my Beagle & is schedule to do another surgery this time on my Chihuahua. Just when I felt that vets offices take advantage, this is far from the situation with Dr John, his priority is the pet & with his low costs it's the only place I will ever go for pet care.Read Less

My dog and I like coming here! I adopted him from Bessemer City and this is where he originally got his puppy shots so I continue to take him here even though I live in Charlotte. We tried another vet, but they charged outrageous amounts for visits and suggested a diet that was about $500 without giving me a warning of the costs. Dr. Lastella is very good with my dog and his staff is friendly and caring! Read Less

This review is not about Dr. LaSalle per se. It is about the groomers. I took my dogs here for care as well as grooming. The first grooming they did a good job. The second time I took them for grooming they butchered my Pekingese. Of course it wasn't there fault. According to the vet... My baby had a skin irritation. After about 3 months of not taking them there, I took them today. Sure enough by the time we got home my baby's entire body was red and swollen. It hurts for him to be touched. I'm taking him back and demand my money back and they gonna give him some help to ease his pain. They're not going back there. I wish I can post his pics.Read Less