I took my dog to them Monday at 7:00 am and previously "paged" their antiquated emergency answering service twice with no call back from the "caring vet", still, I was desperate to save my dog and so ... Read More
I took my dog to them Monday at 7:00 am and previously "paged" their antiquated emergency answering service twice with no call back from the "caring vet", still, I was desperate to save my dog and so I took her there because it was close to my house.The person behind the desk was not helpful and rather cold and extremely rude. My dog had a seizure (the 4th one since 3:30 am and it was 7:05 am) in my jeep in their parking lot , when I asked if I could get some help she simply said no that the vet wasn't in and they couldn't do anything about it and I just had to wait for the vet to get there. I waited for the vet for 25 minutes I checked again with the receptionist and she said she had no idea 30 minutes? maybe 45 minutes she said as she handed me another form for me to write down my credit card# and info.....at this point I left. My sweet dog died that afternoon and I will tell this horrific story to everyone I can so that they know what actually goes on in your so called Healing Hands Hospital and no other fur baby suffers and no other pet owner goes thru this heartache. Read Less
Lynn R.
13 Mar 2019
REPORT
They have decent prices and have tried to work with me which is what I like about them but they don't really have a good bedside manner and seemed irritated when I called to check on kitty that had su... Read More
They have decent prices and have tried to work with me which is what I like about them but they don't really have a good bedside manner and seemed irritated when I called to check on kitty that had surgery. They don't seem to be very nice to people who bring in their animals. I'm assuming that's why they have a high turn over rate for employees. If they treat people that unhappily, I'm sure the employees don't get better treatment as well. I'm giving them 3 stars because they do work with you on pricing but I don't like how they treated me or my family that has been there before as well. Read Less
Robin Rivenbark
21 Jun 2018
REPORT
A great Doctor Who does a great job with the care of their patients and clients
Robert Noe
23 May 2018
REPORT
Dr and staff very caring. Can tell they truly love animals. Dr Burnett has excellent diagnostic skills. Calm and cool.
Moses M
10 May 2018
REPORT
DO YOUR RESEARCH ON THIS DR....becuase ITS NOT GOOD AT ALL!!!!!!!***DEMON LADY AKA DR BRUNETTE...I HAD the awful moment coming while this DEMON LADY (DOC) was yelling at her employees all i can say is... Read More
DO YOUR RESEARCH ON THIS DR....becuase ITS NOT GOOD AT ALL!!!!!!!***DEMON LADY AKA DR BRUNETTE...I HAD the awful moment coming while this DEMON LADY (DOC) was yelling at her employees all i can say is WOOOOOOW NEVER again ill take my pets here!! IF SHE treats her employees like that i can olny IMAGINE HOW SHE TREAT HER PATIENTS Read Less
Moe Sweet
10 May 2018
REPORT
DO YOUR RESEARCH ON THIS DR....becuase ITS NOT GOOD AT ALL!!!!!!!***DEMON LADY AKA DR BRUNETTE...I HAD the awful moment coming while this DEMON LADY (DOC) was yelling at her employees all i can say is... Read More
DO YOUR RESEARCH ON THIS DR....becuase ITS NOT GOOD AT ALL!!!!!!!***DEMON LADY AKA DR BRUNETTE...I HAD the awful moment coming while this DEMON LADY (DOC) was yelling at her employees all i can say is WOOOOOOW NEVER again ill take my pets here!! IF SHE treats her employees like that i can olny IMAGINE HOW SHE TREAT HER PATIENTS Read Less
Bobbie Horne
9 Apr 2018
REPORT
We will not be going back here. The veterinarian was VERY rude. We were charged way more than most clinics. We will not be back. It doesn’t take much to be courteous to people. My husband also agreed ... Read More
We will not be going back here. The veterinarian was VERY rude. We were charged way more than most clinics. We will not be back. It doesn’t take much to be courteous to people. My husband also agreed with me. We have decided to take our cat to Carolina Forest Animal Clinic, where we take our dogs. Read Less
A M
9 Mar 2018
REPORT
Burnett almost killed my dog. Prescribed her a combination of meds that caused pancreatitis. I specifically asked if it was safe, and she assured me it was. Fluids numerous times and $$$ to save my do... Read More
Burnett almost killed my dog. Prescribed her a combination of meds that caused pancreatitis. I specifically asked if it was safe, and she assured me it was. Fluids numerous times and $$$ to save my dog. Poor service, poor table side manner. Read Less
Carrie Jackson
17 Jan 2018
REPORT
I have taken my pets to Dr. Burnett for many years. She is competent, compassionate, and realistic about how she treats her clients. I trust her and would recommend her highly!
Iris Evers
16 Nov 2017
REPORT
Simply put they take care of ur pets needs. My dog is has been treated there 4 like a year now. no complains. and it is affordable. My dog is happy and,so am I. 🐶🐺🐵🦁🐮🐎🐿🐓🐥🐨🐼
an gel
6 Mar 2017
REPORT
She charged my care credit card for work she did not perform. She gave me a refund when i called her out on it. Untrustworthy will pad on charges..
Wendy Willis
14 Jan 2017
REPORT
Professionalism at it finest the Dr. and staff are compassionate and caring. So glad we found Sasha her" forever Dr." Also prices are very reasonable.
Johnnie Elizabeth Fletcher
14 Dec 2016
REPORT
When we lived in Jacksonville, it was hard to find a local veterinary clinic that we trusted with our two cats and dog. So, I looked at clinics in the surrounding area and found Healing Hands. The sta... Read More
When we lived in Jacksonville, it was hard to find a local veterinary clinic that we trusted with our two cats and dog. So, I looked at clinics in the surrounding area and found Healing Hands. The staff is amazing, our pets loved going to see the doctor. The staff was also very accommodating and up front about the costs and what courses of treatment were available for our budget. We've since moved and I still haven't found a vet clinic as amazing as Healing Hands Animal Hospital. Read Less
Jynnifer Johnston
9 Nov 2016
REPORT
My dog took 7 & a half hours there, finally went to get her. She wasn't even completely all the way finished. So I HAVE TO finish her cutting & bath her stomach & pee-pee area that was not even touche... Read More
My dog took 7 & a half hours there, finally went to get her. She wasn't even completely all the way finished. So I HAVE TO finish her cutting & bath her stomach & pee-pee area that was not even touched cause she still has all her stomach hair & pee area that's should have been cut, or at least washed. And they shaved the top of her nose snout. So it's all red & hurting her..All this for almost $80 dollars. What a joke!! Oh yeah the smell in there will almost kill you!! So if u have asthma don't go inside..... Read Less
Keziah Garza
17 Aug 2016
REPORT
A few months ago my cat went in for surgery to get spayed. The next day her stiches were swollen and had puss coming out of it. It couldn't have been from her licking because she had a cone on the who... Read More
A few months ago my cat went in for surgery to get spayed. The next day her stiches were swollen and had puss coming out of it. It couldn't have been from her licking because she had a cone on the whole time. I contacted there emergency pager since it was after hours and never heard back from them. I took her to a 24 hour emergency animal hospital and the vet there was enraged by the piss poor job they did on her sugery. The vet even said herself it's a simple surgery something like this should not happen and I should absolutely contact them to pay for the medical bills. My cat had an infection from the surgery itself, was dehydrated and running a fever. Of course I contacted them as soon as they were open. For THREE days I got sent to different people and told to do different things. I started to realize that they were clearly purposefully sending me all over so they didn't have to deal with the issue. Because dealing with the issue would mean admiting they did something wrong. Eventually I finally got ahold of the vet who was extremely rude and sarcastic to me and claimed I never even called her pager. Even though I recited the pager number and she never said it was that number was wrong. Then she HUNG UP on me. I called back getting the "manager" telling me to email her the paperwork and asking me not to tarnish their business (I was not making any threats she was clearly extremely embarrassed by how the vet dealt with the situation). In the end the lady gave me a false email. So I just gave up with them. $350 extra medical bills wasted because a vet cannot do a simple spaying surgery on a cat. Do not go here. Ever. Read Less
Tina Register
28 May 2016
REPORT
I love Dr B and her team! Those that object to her do not understand that just because she is blunt and informative does NOT mean that she does not care, it means she is trying to teach you something... Read More
I love Dr B and her team! Those that object to her do not understand that just because she is blunt and informative does NOT mean that she does not care, it means she is trying to teach you something you probably need to know. My fur babies have been seeing her for at least five years and she has ALWAYS been there for them. Just like two legged children pets need to be taught acceptable behavior those who will not discipline your children or pets are incourageing inappropriate behavior that will come back on you! Take the time to listen to her advise she will be there for you if you do! Rant over! Read Less
Rhonda Long Orr
27 May 2016
REPORT
We are so grateful for Cindy and her staff. Thank you so for helping me with princess.my family is helping me somewhat!!! Lol I am so pleased with healing hands and all staff!!! Hope you all have w... Read More
We are so grateful for Cindy and her staff. Thank you so for helping me with princess.my family is helping me somewhat!!! Lol I am so pleased with healing hands and all staff!!! Hope you all have wonderful memorial weekend.princess is hanging in there. Read Less
Amber Reynolds
22 Feb 2016
REPORT
They've always been very helpful. My dog and two cats are taken care of here. Great vet and staff! And love all the roaming animals there.
Sharyn McIntyre
15 Feb 2016
REPORT
Dr Cindy has been our vet for close to 20 years. We have a farm with lots of animals and we sleep good at night knowing she has our back! She is one of the finest people we know, and the BEST Vet in t... Read More
Dr Cindy has been our vet for close to 20 years. We have a farm with lots of animals and we sleep good at night knowing she has our back! She is one of the finest people we know, and the BEST Vet in the country as far as we are concerned! We consider her family and we are so thankful for her dedication and commitment to the finest animal care available! 5 Stars doesn't come close! Read Less
Sara Nesbitt
30 Nov 2015
REPORT
Dr. Burnett and staff have been nothing but amazing and compassionate with our cats. She saw us through the sickness and death of my late cat (who died of old age), even coming to our home to put her... Read More
Dr. Burnett and staff have been nothing but amazing and compassionate with our cats. She saw us through the sickness and death of my late cat (who died of old age), even coming to our home to put her to sleep so we could all be with her. Dr. Burnett and her team provide top care and love to our other cats. My kittens get spoiled every time I take them for their shots and checkups with therapeutic massages and nuzzles. Dr. Burnett does more to promote the overall health and well-being of animals than any vet we've ever had before, including the best ones. Read Less
Buzz Kyler
25 Oct 2015
REPORT
This "Doctor" routinely kicks her patients across the room, lures them out with sweet talk and then kicks them again to "teach them not to jump on her." If that's not bad enough, she KICKED MY DAUGHTE... Read More
This "Doctor" routinely kicks her patients across the room, lures them out with sweet talk and then kicks them again to "teach them not to jump on her." If that's not bad enough, she KICKED MY DAUGHTER IN THE RIBS to show her how to train a dog!!! Criminal assault charges are being filed against Cynthia Burnett.Read Less
Lucy Gonzalez
9 Sep 2015
REPORT
The veterinarian she is Terribly, she doesn't have the passion for animals (that's what I experienced ) and her fu**** attitude is bad, she treats employees like s*** and the other guy, is the same th... Read More
The veterinarian she is Terribly, she doesn't have the passion for animals (that's what I experienced ) and her fu**** attitude is bad, she treats employees like s*** and the other guy, is the same thing, my dog got surgery and I didn't got any flushing medication to clean her wound and on top of that he didn't to told me or guide me to change my poor for dog her bandages and her paw need to be put back together Again. I pay over $650 and then i have to pay another $150 for bandages that i told her i was going to buy myself.
Not going back there EVER AGAIN I hope no body has to pass thought this. Read Less
Liz T.
14 Apr 2015
REPORT
I have been to Healing Hands with two of my pets. I had adopted a dog from the animal shelter and found out he was deaf and blind in one eye. after being told by another vet that I should have his e... Read More
I have been to Healing Hands with two of my pets. I had adopted a dog from the animal shelter and found out he was deaf and blind in one eye. after being told by another vet that I should have his eyes taken out I went to Healing Hands. She gave me a prescription for his eyes to help keep them from being so dry and they called to check on him, etc. after only 6 mos. he started getting sick and had fluid around his heart. it was heartbreaking but I had to have him put to sleep because he had a heart murmur also. they cried with me. everyone there loved my little man. he was ten years old. they sent me a sympathy card in the mail. I know have a 5 month old chichihau and take her to them also. I would recommend the Healing Hands to everyone. They really care about animals and go the extra mile. They proved it with my baby Mr. Shack. Read Less
Jessica Edwards
26 Feb 2015
REPORT
Staff is nice and very helpful. They do a great job with not only medical care but with grooming also. They're prices are better than most in the area. I've tried several different animal hospitals an... Read More
Staff is nice and very helpful. They do a great job with not only medical care but with grooming also. They're prices are better than most in the area. I've tried several different animal hospitals and Healing Hands is by far the best! Read Less
Enceladus Darkhart
23 Jan 2015
REPORT
I have to question how much of a change has been made when your site is pretty sketchy on the details about your staff. I get a feeling it's the same vet and the same shenanigans will happen.
Please,... Read More
I have to question how much of a change has been made when your site is pretty sketchy on the details about your staff. I get a feeling it's the same vet and the same shenanigans will happen.
Please, prove me wrong and flesh out your website with more details as I would like to have a vet that is local instead of having to drive out of my way to see a vet. Read Less
Tally Haugen
26 Aug 2014
REPORT
A TERRIBLE Vet! She exhibits only a deadpan manner tableside and treats even seasoned pet owners like they are Novices and badmouths the food you feed only to promote her OWN brand of Specialized dogf... Read More
A TERRIBLE Vet! She exhibits only a deadpan manner tableside and treats even seasoned pet owners like they are Novices and badmouths the food you feed only to promote her OWN brand of Specialized dogfood! She also is interested inthe animals ONLY for future treatments , not in the individual pup,I witnessed her treatment not only of my dog but of others in the waiting room.
I had another emergency with my collie Sadie She couldnt walk after much rain Was given NOVOX at $42 and itworked for only 3 days then NOTHING! I cant walk well either, Dr Burnett told me she would send somebody out to get her ONLY after an $80 charge to drive 10 miles a $55 office fee and $60 bloodwork whcih she had had during a $325 dental there. These days were crucial. !Sadie was in pain today and with help from my son, I took her in the car to Another Vet who is GENTLENESS PERSONIFIED in treating them! I WISH I had driven that distance SOONER! These animals are more than INVOICES they are FAMILY!! I don't recommend a vet who cares more about their new computer system and their wallet either than making a client WAIT over an hour and a half for a room! She can have all the ex employees negate what I or anyone else says but its the TRUTH! By the way. Sadie passed away yesterday of LIVER FAILURE! But at least I had a GENTLE HUMAN BEING tend to her.! DO NOT take your dog to BURGAW ! Read Less
Sherry Martin
8 Aug 2014
REPORT
Dr. Burnett is calm, cool and collected. She has earned my respect and most importantly my trust in two visits. Lets just say we came from less than favorable conditions from my last vet and I was ver... Read More
Dr. Burnett is calm, cool and collected. She has earned my respect and most importantly my trust in two visits. Lets just say we came from less than favorable conditions from my last vet and I was very protective of my girl but I wouldn't hesitate to let Dr. Burnett and her great staff take care of my Zoe anytime. They went out of their way to accommodate my needs, (Zoe's needs) and make us feel very comfortable. Best Vet I've ever had hands down, she's a keeper! And, as an added bonus, one of the office cats came in the room and laid with Zoe to keep her company, or it could have been the heating pad...... ;) Thank you so much! Read Less
Sherry M.
7 Aug 2014
REPORT
Best Vet I've ever had. Accommodating, knowledgeable, caring and doesn't try to push anything on you don't need. Genuinely cares about animals. I live an hour away, it's a short drive for such great s... Read More
Best Vet I've ever had. Accommodating, knowledgeable, caring and doesn't try to push anything on you don't need. Genuinely cares about animals. I live an hour away, it's a short drive for such great service!!! If you're even "thinking" about trying a new Vet, go here!!! Read Less
Alesia Burnett Moore
8 Feb 2014
REPORT
Dr. Cindy is awesome and so is her staff! Thanks for all of your help.
I took my dog to them Monday at 7:00 am and previously "paged" their antiquated emergency answering service twice with no call back from the "caring vet", still, I was desperate to save my dog and so ... Read More
I took my dog to them Monday at 7:00 am and previously "paged" their antiquated emergency answering service twice with no call back from the "caring vet", still, I was desperate to save my dog and so I took her there because it was close to my house.The person behind the desk was not helpful and rather cold and extremely rude. My dog had a seizure (the 4th one since 3:30 am and it was 7:05 am) in my jeep in their parking lot , when I asked if I could get some help she simply said no that the vet wasn't in and they couldn't do anything about it and I just had to wait for the vet to get there. I waited for the vet for 25 minutes I checked again with the receptionist and she said she had no idea 30 minutes? maybe 45 minutes she said as she handed me another form for me to write down my credit card# and info.....at this point I left. My sweet dog died that afternoon and I will tell this horrific story to everyone I can so that they know what actually goes on in your so called Healing Hands Hospital and no other fur baby suffers and no other pet owner goes thru this heartache. Read Less
Lynn R.
13 Mar 2019
REPORT
☆☆☆☆☆
REPORT
They have decent prices and have tried to work with me which is what I like about them but they don't really have a good bedside manner and seemed irritated when I called to check on kitty that had su... Read More
They have decent prices and have tried to work with me which is what I like about them but they don't really have a good bedside manner and seemed irritated when I called to check on kitty that had surgery. They don't seem to be very nice to people who bring in their animals. I'm assuming that's why they have a high turn over rate for employees. If they treat people that unhappily, I'm sure the employees don't get better treatment as well. I'm giving them 3 stars because they do work with you on pricing but I don't like how they treated me or my family that has been there before as well. Read Less
Robin Rivenbark
21 Jun 2018
REPORT
☆☆☆☆☆
REPORT
A great Doctor Who does a great job with the care of their patients and clients
Robert Noe
23 May 2018
REPORT
☆☆☆☆☆
REPORT
Dr and staff very caring. Can tell they truly love animals. Dr Burnett has excellent diagnostic skills. Calm and cool.
Moses M
10 May 2018
REPORT
☆☆☆☆☆
REPORT
DO YOUR RESEARCH ON THIS DR....becuase ITS NOT GOOD AT ALL!!!!!!!***DEMON LADY AKA DR BRUNETTE...I HAD the awful moment coming while this DEMON LADY (DOC) was yelling at her employees all i can say is... Read More
DO YOUR RESEARCH ON THIS DR....becuase ITS NOT GOOD AT ALL!!!!!!!***DEMON LADY AKA DR BRUNETTE...I HAD the awful moment coming while this DEMON LADY (DOC) was yelling at her employees all i can say is WOOOOOOW NEVER again ill take my pets here!! IF SHE treats her employees like that i can olny IMAGINE HOW SHE TREAT HER PATIENTS Read Less
Moe Sweet
10 May 2018
REPORT
☆☆☆☆☆
REPORT
DO YOUR RESEARCH ON THIS DR....becuase ITS NOT GOOD AT ALL!!!!!!!***DEMON LADY AKA DR BRUNETTE...I HAD the awful moment coming while this DEMON LADY (DOC) was yelling at her employees all i can say is... Read More
DO YOUR RESEARCH ON THIS DR....becuase ITS NOT GOOD AT ALL!!!!!!!***DEMON LADY AKA DR BRUNETTE...I HAD the awful moment coming while this DEMON LADY (DOC) was yelling at her employees all i can say is WOOOOOOW NEVER again ill take my pets here!! IF SHE treats her employees like that i can olny IMAGINE HOW SHE TREAT HER PATIENTS Read Less
Bobbie Horne
9 Apr 2018
REPORT
☆☆☆☆☆
REPORT
We will not be going back here. The veterinarian was VERY rude. We were charged way more than most clinics. We will not be back. It doesn’t take much to be courteous to people. My husband also agreed ... Read More
We will not be going back here. The veterinarian was VERY rude. We were charged way more than most clinics. We will not be back. It doesn’t take much to be courteous to people. My husband also agreed with me. We have decided to take our cat to Carolina Forest Animal Clinic, where we take our dogs. Read Less
A M
9 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Burnett almost killed my dog. Prescribed her a combination of meds that caused pancreatitis. I specifically asked if it was safe, and she assured me it was. Fluids numerous times and $$$ to save my do... Read More
Burnett almost killed my dog. Prescribed her a combination of meds that caused pancreatitis. I specifically asked if it was safe, and she assured me it was. Fluids numerous times and $$$ to save my dog. Poor service, poor table side manner. Read Less
Carrie Jackson
17 Jan 2018
REPORT
☆☆☆☆☆
REPORT
I have taken my pets to Dr. Burnett for many years. She is competent, compassionate, and realistic about how she treats her clients. I trust her and would recommend her highly!
Iris Evers
16 Nov 2017
REPORT
☆☆☆☆☆
REPORT
Simply put they take care of ur pets needs. My dog is has been treated there 4 like a year now. no complains. and it is affordable. My dog is happy and,so am I. 🐶🐺🐵🦁🐮🐎🐿🐓🐥🐨🐼
an gel
6 Mar 2017
REPORT
☆☆☆☆☆
REPORT
She charged my care credit card for work she did not perform. She gave me a refund when i called her out on it. Untrustworthy will pad on charges..
Wendy Willis
14 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Professionalism at it finest the Dr. and staff are compassionate and caring. So glad we found Sasha her" forever Dr." Also prices are very reasonable.
Johnnie Elizabeth Fletcher
14 Dec 2016
REPORT
☆☆☆☆☆
REPORT
When we lived in Jacksonville, it was hard to find a local veterinary clinic that we trusted with our two cats and dog. So, I looked at clinics in the surrounding area and found Healing Hands. The sta... Read More
When we lived in Jacksonville, it was hard to find a local veterinary clinic that we trusted with our two cats and dog. So, I looked at clinics in the surrounding area and found Healing Hands. The staff is amazing, our pets loved going to see the doctor. The staff was also very accommodating and up front about the costs and what courses of treatment were available for our budget. We've since moved and I still haven't found a vet clinic as amazing as Healing Hands Animal Hospital. Read Less
Jynnifer Johnston
9 Nov 2016
REPORT
☆☆☆☆☆
REPORT
My dog took 7 & a half hours there, finally went to get her. She wasn't even completely all the way finished. So I HAVE TO finish her cutting & bath her stomach & pee-pee area that was not even touche... Read More
My dog took 7 & a half hours there, finally went to get her. She wasn't even completely all the way finished. So I HAVE TO finish her cutting & bath her stomach & pee-pee area that was not even touched cause she still has all her stomach hair & pee area that's should have been cut, or at least washed. And they shaved the top of her nose snout. So it's all red & hurting her..All this for almost $80 dollars. What a joke!! Oh yeah the smell in there will almost kill you!! So if u have asthma don't go inside..... Read Less
Keziah Garza
17 Aug 2016
REPORT
☆☆☆☆☆
REPORT
A few months ago my cat went in for surgery to get spayed. The next day her stiches were swollen and had puss coming out of it. It couldn't have been from her licking because she had a cone on the who... Read More
A few months ago my cat went in for surgery to get spayed. The next day her stiches were swollen and had puss coming out of it. It couldn't have been from her licking because she had a cone on the whole time. I contacted there emergency pager since it was after hours and never heard back from them. I took her to a 24 hour emergency animal hospital and the vet there was enraged by the piss poor job they did on her sugery. The vet even said herself it's a simple surgery something like this should not happen and I should absolutely contact them to pay for the medical bills. My cat had an infection from the surgery itself, was dehydrated and running a fever. Of course I contacted them as soon as they were open. For THREE days I got sent to different people and told to do different things. I started to realize that they were clearly purposefully sending me all over so they didn't have to deal with the issue. Because dealing with the issue would mean admiting they did something wrong. Eventually I finally got ahold of the vet who was extremely rude and sarcastic to me and claimed I never even called her pager. Even though I recited the pager number and she never said it was that number was wrong. Then she HUNG UP on me. I called back getting the "manager" telling me to email her the paperwork and asking me not to tarnish their business (I was not making any threats she was clearly extremely embarrassed by how the vet dealt with the situation). In the end the lady gave me a false email. So I just gave up with them. $350 extra medical bills wasted because a vet cannot do a simple spaying surgery on a cat. Do not go here. Ever. Read Less
Tina Register
28 May 2016
REPORT
☆☆☆☆☆
REPORT
I love Dr B and her team! Those that object to her do not understand that just because she is blunt and informative does NOT mean that she does not care, it means she is trying to teach you something... Read More
I love Dr B and her team! Those that object to her do not understand that just because she is blunt and informative does NOT mean that she does not care, it means she is trying to teach you something you probably need to know. My fur babies have been seeing her for at least five years and she has ALWAYS been there for them. Just like two legged children pets need to be taught acceptable behavior those who will not discipline your children or pets are incourageing inappropriate behavior that will come back on you! Take the time to listen to her advise she will be there for you if you do! Rant over! Read Less
Rhonda Long Orr
27 May 2016
REPORT
☆☆☆☆☆
REPORT
We are so grateful for Cindy and her staff. Thank you so for helping me with princess.my family is helping me somewhat!!! Lol I am so pleased with healing hands and all staff!!! Hope you all have w... Read More
We are so grateful for Cindy and her staff. Thank you so for helping me with princess.my family is helping me somewhat!!! Lol I am so pleased with healing hands and all staff!!! Hope you all have wonderful memorial weekend.princess is hanging in there. Read Less
Amber Reynolds
22 Feb 2016
REPORT
☆☆☆☆☆
REPORT
They've always been very helpful. My dog and two cats are taken care of here. Great vet and staff! And love all the roaming animals there.
Sharyn McIntyre
15 Feb 2016
REPORT
☆☆☆☆☆
REPORT
Dr Cindy has been our vet for close to 20 years. We have a farm with lots of animals and we sleep good at night knowing she has our back! She is one of the finest people we know, and the BEST Vet in t... Read More
Dr Cindy has been our vet for close to 20 years. We have a farm with lots of animals and we sleep good at night knowing she has our back! She is one of the finest people we know, and the BEST Vet in the country as far as we are concerned! We consider her family and we are so thankful for her dedication and commitment to the finest animal care available! 5 Stars doesn't come close! Read Less
Sara Nesbitt
30 Nov 2015
REPORT
☆☆☆☆☆
REPORT
Dr. Burnett and staff have been nothing but amazing and compassionate with our cats. She saw us through the sickness and death of my late cat (who died of old age), even coming to our home to put her... Read More
Dr. Burnett and staff have been nothing but amazing and compassionate with our cats. She saw us through the sickness and death of my late cat (who died of old age), even coming to our home to put her to sleep so we could all be with her. Dr. Burnett and her team provide top care and love to our other cats. My kittens get spoiled every time I take them for their shots and checkups with therapeutic massages and nuzzles. Dr. Burnett does more to promote the overall health and well-being of animals than any vet we've ever had before, including the best ones. Read Less
Buzz Kyler
25 Oct 2015
REPORT
☆☆☆☆☆
REPORT
This "Doctor" routinely kicks her patients across the room, lures them out with sweet talk and then kicks them again to "teach them not to jump on her." If that's not bad enough, she KICKED MY DAUGHTE... Read More
This "Doctor" routinely kicks her patients across the room, lures them out with sweet talk and then kicks them again to "teach them not to jump on her." If that's not bad enough, she KICKED MY DAUGHTER IN THE RIBS to show her how to train a dog!!! Criminal assault charges are being filed against Cynthia Burnett.Read Less
Lucy Gonzalez
9 Sep 2015
REPORT
☆☆☆☆☆
REPORT
The veterinarian she is Terribly, she doesn't have the passion for animals (that's what I experienced ) and her fu**** attitude is bad, she treats employees like s*** and the other guy, is the same th... Read More
The veterinarian she is Terribly, she doesn't have the passion for animals (that's what I experienced ) and her fu**** attitude is bad, she treats employees like s*** and the other guy, is the same thing, my dog got surgery and I didn't got any flushing medication to clean her wound and on top of that he didn't to told me or guide me to change my poor for dog her bandages and her paw need to be put back together Again. I pay over $650 and then i have to pay another $150 for bandages that i told her i was going to buy myself.
Not going back there EVER AGAIN I hope no body has to pass thought this. Read Less
Liz T.
14 Apr 2015
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I have been to Healing Hands with two of my pets. I had adopted a dog from the animal shelter and found out he was deaf and blind in one eye. after being told by another vet that I should have his e... Read More
I have been to Healing Hands with two of my pets. I had adopted a dog from the animal shelter and found out he was deaf and blind in one eye. after being told by another vet that I should have his eyes taken out I went to Healing Hands. She gave me a prescription for his eyes to help keep them from being so dry and they called to check on him, etc. after only 6 mos. he started getting sick and had fluid around his heart. it was heartbreaking but I had to have him put to sleep because he had a heart murmur also. they cried with me. everyone there loved my little man. he was ten years old. they sent me a sympathy card in the mail. I know have a 5 month old chichihau and take her to them also. I would recommend the Healing Hands to everyone. They really care about animals and go the extra mile. They proved it with my baby Mr. Shack. Read Less
Jessica Edwards
26 Feb 2015
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Staff is nice and very helpful. They do a great job with not only medical care but with grooming also. They're prices are better than most in the area. I've tried several different animal hospitals an... Read More
Staff is nice and very helpful. They do a great job with not only medical care but with grooming also. They're prices are better than most in the area. I've tried several different animal hospitals and Healing Hands is by far the best! Read Less
Enceladus Darkhart
23 Jan 2015
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I have to question how much of a change has been made when your site is pretty sketchy on the details about your staff. I get a feeling it's the same vet and the same shenanigans will happen.
Please,... Read More
I have to question how much of a change has been made when your site is pretty sketchy on the details about your staff. I get a feeling it's the same vet and the same shenanigans will happen.
Please, prove me wrong and flesh out your website with more details as I would like to have a vet that is local instead of having to drive out of my way to see a vet. Read Less
Tally Haugen
26 Aug 2014
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A TERRIBLE Vet! She exhibits only a deadpan manner tableside and treats even seasoned pet owners like they are Novices and badmouths the food you feed only to promote her OWN brand of Specialized dogf... Read More
A TERRIBLE Vet! She exhibits only a deadpan manner tableside and treats even seasoned pet owners like they are Novices and badmouths the food you feed only to promote her OWN brand of Specialized dogfood! She also is interested inthe animals ONLY for future treatments , not in the individual pup,I witnessed her treatment not only of my dog but of others in the waiting room.
I had another emergency with my collie Sadie She couldnt walk after much rain Was given NOVOX at $42 and itworked for only 3 days then NOTHING! I cant walk well either, Dr Burnett told me she would send somebody out to get her ONLY after an $80 charge to drive 10 miles a $55 office fee and $60 bloodwork whcih she had had during a $325 dental there. These days were crucial. !Sadie was in pain today and with help from my son, I took her in the car to Another Vet who is GENTLENESS PERSONIFIED in treating them! I WISH I had driven that distance SOONER! These animals are more than INVOICES they are FAMILY!! I don't recommend a vet who cares more about their new computer system and their wallet either than making a client WAIT over an hour and a half for a room! She can have all the ex employees negate what I or anyone else says but its the TRUTH! By the way. Sadie passed away yesterday of LIVER FAILURE! But at least I had a GENTLE HUMAN BEING tend to her.! DO NOT take your dog to BURGAW ! Read Less
Sherry Martin
8 Aug 2014
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Dr. Burnett is calm, cool and collected. She has earned my respect and most importantly my trust in two visits. Lets just say we came from less than favorable conditions from my last vet and I was ver... Read More
Dr. Burnett is calm, cool and collected. She has earned my respect and most importantly my trust in two visits. Lets just say we came from less than favorable conditions from my last vet and I was very protective of my girl but I wouldn't hesitate to let Dr. Burnett and her great staff take care of my Zoe anytime. They went out of their way to accommodate my needs, (Zoe's needs) and make us feel very comfortable. Best Vet I've ever had hands down, she's a keeper! And, as an added bonus, one of the office cats came in the room and laid with Zoe to keep her company, or it could have been the heating pad...... ;) Thank you so much! Read Less
Sherry M.
7 Aug 2014
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Best Vet I've ever had. Accommodating, knowledgeable, caring and doesn't try to push anything on you don't need. Genuinely cares about animals. I live an hour away, it's a short drive for such great s... Read More
Best Vet I've ever had. Accommodating, knowledgeable, caring and doesn't try to push anything on you don't need. Genuinely cares about animals. I live an hour away, it's a short drive for such great service!!! If you're even "thinking" about trying a new Vet, go here!!! Read Less
Alesia Burnett Moore
8 Feb 2014
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Dr. Cindy is awesome and so is her staff! Thanks for all of your help.
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