Lakeside Animal Hospital

Very nice staff. Provided everything I needed for my Carmella to have a great start in her life. The area is clean there was barely any wait time, The doctor took her time and answered all my questions.. I highly recommend this animal hospital. Read Less

Unfortunately our visit was for an emergency and we lost our pet to tragic accident. The staff greeted us outside and carried my dog inside, they immediately responded despite the fact we never visited the clinic. They were very respectful and even gave us time to grieve. Thank you for making this process easier. Read Less

I absolutely HATE to leave a negative review on a vet clinic, but I feel like I got taken advantage of and feel the need to share.I'll start off by saying, everyone in the office was professional and super friendly. The office was extremely clean, even the exam room was spotless (and odorless which is always a plus!). However, I feel like I was "suckered" into paying a whole lot of money for some products that I feel are severely overpriced. I took my dog in for her annual vaccinations and was quoted $167 for the exam and shots. I know there's always a chance the price can go up if they find anything, or medications are needed. Totally understandable. Sadly, my adorable pup had an ear infection, and needed some Epi-Otic ear cleaner as well as mometamax medication. I added the Lyme vaccination($40), and of course they had to run an ear cytology ($30). Needless to say, it was adding up quick.The vet tech brought in the invoice breakdown with a total of $389. I was nauseous having to pay this (my husband and I just moved across the country, just bought a home, and I'm pregnant, so our budget is tight). I let the vet tech know all of this and asked if there's any way I can get any of these ear infection products at a pet store to save some money. She told me that they really recommend the Epi-Otic because it has a drying agent and works best. So I felt like that's what I needed to get. It was $20. The mometamax was $45. My husband and I googled both of these, you can get the Epi-Otic for $9-$10 online or at petco or petsmart. And you can get the mometamax for $22 on Amazon. Little bit of a markup there... She has to go back in three weeks for the Lyme vaccine booster (another $40) and then they want to charge me another $26 to look at her ears and another $30 for an ear cytology (again)... so basically another $100. No thank you. I hate to say it, but I won't be going back to this clinic. I'm all about local business and I understand the need to make a profit, but that's just too much. There's a difference between making an honest profit and completely taking advantage of people. Read Less

I couldn't ask for anything more. From the moment you walk into the door it is a wonderful experience. The Veterinarians far exceed their training, you can't teach the compassion I have received. The Staff, from the desk, to the Vet Techs, lab etc. highly professional, knowledgeable and understanding. They take care of us humans as well as the pets/animals under there care. I would recommend LakeSide to anyone who truly cares and wants the best for their furry family member. Read Less

Amazing, sweet, caring and passionate vet clinic. During our difficult time of losing our Great Dane unexpectedly they showed us love. We picked his ashes up today and got an amazing card with everyone’s condolences. It made me tear up. Thank you lakeside for all that you have done for us. We will bring our lab there for now on as well. Read Less

Wonderful staff, came in with my cat about 6pm and left about 7:15pm. I figured I was going to drive to the ER vet in Vass because I came an hour before they closed. When I walking into the office, my cat mowed in distress, and immediately one of the staff members took him to the back to get checked. They were able to come up with a course of action in a reasonable time, and explain there prices. Within the time I was there, they did x-rays and determined which antibiotics he needed. Definitely pleased with the service, coming back tomorrow with my two other animals to get there yearly check ups. Read Less

Wonderful staff, came in with my cat about 6pm and left about 7:15pm.  I figured I was going to drive to the ER vet in Vass because I came an hour before they closed.  When I walking into the office, my cat mowed  in distress, and immediately one of the staff members took him to the back to get checked.  They were able to come up with a course of action in a reasonable time, and explain there prices.  Within the time I was there, they did x-rays and determined which antibiotics he needed.Definitely pleased with the service, coming back tomorrow with my two other animals to get there yearly check ups. Read Less

Always willing to help in whatever way possible for your furry loved ones. Appointments are easily obtained, and visits never feel rushed. The staff obviously loves animals, and all veterinarians here are well versed in their field. Prices are extremely reasonable, and they do offer a military discount. Highly recommended! Read Less

We want to Thank Dr Brittany and the staff of the hospital for the kindness they showed us during the difficult time of losing our Yorkie -Mate. We were in NC for the holidays and on the trip up from Florida Mate got very sick and my husbands grand daugther called Lakeside for us and they said were could come in as soon as we could. Being out of state we got lost and were late for the appt. but because of the situation they saw us as soon as we got there. After we arrive home we got a beautiful card in the mail from the hospital and each person wrote a special note to us and we have no words for the kindness and caring in each message. RIP Mate and we hope when you reached the Rainbow bridge you were met with smiling faces. Snapper your buddy is lost without you and so are we.Read Less

I like the vet, she was very friendly and seemed to really care about my dog. My complaint is that this is the second time I have been here and they have made me feel as if I am a “bad pet parent” if I don’t take every single optional thing they offer. I called in advance to get an estimate on my dogs one year visit and was quoted $130 and told “we can do everything that’s needed until her flu shot in April”. When I got to the apt I was asked if I would like to have a heart w...orm test done, I declined at first (my dog has been on prevention since we got her at 8 weeks old) but then the tech told me “if you don’t get the test we won’t prescribe anymore prevention”. So basically it is not at all optional and if you want to continue prevention medication you have no choice but to get the test every year. This was not included in my original quote of course. When I started asking about what was optional or could wait (so I could absorb this cost and wait til next payday for the rest) the girl acted like I was trying to kill my dog in front of her I like the vet but this is not the first time I went to their office for a visit that was supposed to be around $100 and walked out with a bill over $200. See More Read Less

I waited an hour after my appointment for a recheck on my dog, no problem, emergencies happen and I would hope they would tend to them first. However, within this hour ALL I HEARD was the staff bad mouthing and gossiping about clients. I believe this animal hospital is only out for a dollar and cons people that aren't privy to what vaccines their fur babies need. Read Less

I take both my dogs here, and initially chose it for the convenience. The staff is very friendly and the prices are reasonable. I've never felt pressured into procedures, vaccines, or medications that don't seem necessary.My one issue (and they seem to be getting a bit better on this), is they could serve their clients more efficiently. I've had appointments take an hour that could have easily been half that; sometimes I'm left sitting in the exam room for 15-20 minutes waiting... not super fun when you have a dog that gets anxious at the vet. Read Less

We've been going to Lakeside Animal Hospital since they opened due to, after first, convenience since our house was around the corner. We've always had great service and you can tell they care about your animal. WeMoved out of state then returned living 30 minutes away. Our cat got very sick and had to be seen immediately. We not only finally get a correct diagnosis but the best care ever. We will definitely drive out of the way to get this care again. Read Less

Lakeside is always professional, honest and accommodating for us. I love the nail cutting service they offer! Easy to walk in and get the kids nails cut! They always are happy when I pick them up from boarding and I appreciate that Dr. Fillman always asks about the animals when I see her! Service, smiles and professionalism works for me! Read Less

Everyone at this Hospital are top notch! They take the time to make sure you understand all the information and are very thorough. Just as important, they are the most caring...Dr's and Staff. Wouldn't take my furry kids anywhere else. Read Less

Every time I've ever had any type of issue with my pets (6 dogs,13 cats) this vets office has been there. I've never had any issues with the front desk. I am more concerned with the people who actually handle or treat my pets; and I LOVE the vets here! They have, time and time again, helped me treat my pets within my budget. Believe me, I am not rolling in money! Last year we had to put my beloved dog, LadyByrd, to sleep. They were so kind! Never rushing me. Giving me time with her before. Allowing me to stay right with her as she passed. Giving me even more time to hold her and grieve, checking on me every once in awhile until I was ready to hand over her body! It was a little unexpected and I hadn't got some hair or a foot print from my girl. The office staff took her back after and shaved some of her hair and got a paw print for me. Later that week I received a card in the mail from the ENTIRE staff! Signed with personal messages from them. Truth is they made it an impossible situation bearable. We trust them explicitly! Read Less

Dr. Corpus and the staff are the most amazing, caring and genuine people. I have a very sick dog and they couldn't be more helpful and understanding. I recently had to have my precious Olivia put to sleep and I was heartbroken. They stayed with me until I needed some time alone with her and when I said my final goodbye they stayed with Olivia when I left. They have this candle they light when someone is losing a pet as a way for staff and clients to know what is happening and there is just this respectful calm in the office. I left very sad but assured that Olivia was being treated with the utmost respect. I have had pets for over 26 years and have been all over the world and this place is by far the best! Read Less

We recently had to say goodbye to our sweet little willow kitty. We wanted to weigh out our options on helping her before I made the decision to let her go, lakeside fully understood and helped my husband and I make the right decision to put her out of her pain and they were very very kind and were very caring through the whole process! Im very glad this vet was recommended to us and they got us in the day I called. The staff is wonderful and the facility was very clean as well Read Less

I went there with my 9 year old cat for a checkup and shots. The doctor and tech were great and the prices were reasonable. However, I sat for an hour and a half after my appointment time before I was seen. Being 9 months pregnant and accompanied by my three year old, I was at my wit's end by the time the veterinarian walked in, along with my poor child and antisocial cat. After my appointment, I waited a good 15 minutes, standing there with a heavy cat and child in my arms while the entire front desk staff ignored me, clacking away on their keyboards. About 5 minutes into this unexplained wait time, a woman walked in and was greeted and helped promptly. Finally, when my back was just about to break in half, I was called up and allowed to pay. No apologies or explanations offered. I don't know if I'll be going back. What a shame. If the doctors could get their front desk staff in order, I'm sure it would be a good place to go. Read Less

I would like to begin by saying how much we adore and respect the vets and vet techs at LAH. With that said, the front staff leaves much to be desired. We have felt that their communication between the vets and clients to be clumsy and sparse. An example of this was answering multiple questions regarding a pet's intake only to be called by them 15 minutes later to answer the same questions to the vet tech. Another example was a member of the front staff pressured us into unnecessary procedures moments after the tech told us that we did not need them. When we told her this she became defensive and obstinate. Ultimately, she confirmed with what we had informed her but not without a generally poor attitude.We love our animals but if the front staff does not improve we will take them elsewhere. Our plea to them is that they improve because we trust the vets and techs explicitly. Read Less

Super nice clinic! All of the staff was amazing and really took their time to answer my concerns about our dog. The vet gave us a couple treatment options and answered all my questions. They are more expensive than what I am used to, but I feel it was well worth it for the amount of attention the gave in caring for my dog. We will be back. Read Less

Lakeside is amazing. I recently had to say goodbye to one of my very small puppies. Lakeside examined her before we had to let her go and made the process very humane and caring. We just received a handwritten sympathy card from them. It was signed by every employee there.....even several I have never met. Thank you so much Lakeside for your warm thoughts and kind words. Read Less

I initially used this veterinarian in an emergent situation. I will say that they are usually able to take emergencies during there business hours which is a good thing if you are in an emergency. However, I will say that I have had the same experience as many others in regards to their front desk staff. 1. I was told that they had all of our vet records for vaccinations for all of our dogs, but then turned around at our other dog's appointment and said they did not. I was then told my 5 year old dog would have to have a full series of vaccinations if I wanted her vaccinated that day. (But they were ok vaccinating the first dog seen at their office.) I am not sure how the same set of records faxed the their office was ok for one dog, but not the other. 2. Every single time my dog went there I was chastised by the front desk staff because I do not give our dogs bordetella vaccinations. Read Less

Absolutely love this vet. They are always friendly and helpful and take amazing care of all my animals. They really care about your pet's well being. Would highly recommend to anyone looking for a vet in this area. Read Less

They were friendly and understanding to both us and our 9 fur babies. They are currently treating my 2 labs (5 yr) which now act like puppies with so much energy, before they were laying around like elderly dogs. I am so grateful they could help my family. Read Less

Unprofessional and unethical this office is truly a disappointment. All of the staff are condescending, especially the front office girls who have a high turnover rate. Management has a high turnover rate as well and uses the "it's the military making our staff move" lie to save face. Waiting rooms are always empty and appointment books are never full due to the fact that people don't want to be treated poorly or bullied into veterinary care. When they make a mistake there ethics are to blame each other (behind their backs), lie, and do anything but take ownership for bad service. If you get an apology it will be very insincere and the front office girls will be sniveling in the background. If you ask to talk to management you will be treated poorly by someone who will talk over you and tell you your side of the story is wrong and that you either do what they want when they want or you get nothing.... because that is your only option. If you ask to talk to the owner you will be given an excuse as to why you cannot do that and told that management will relay their own message in their own words to the owner. Be wary of the good posts of this place. Companies like this seem great in the beginning but time will reveal their true colors.The only reason why this place is able to keep the lights on is because of their location and the fresh wave of military that continually come to Fort Bragg. If you want an office that is fake, rude, and will never strive for honest service then go here! Read Less

Very helpful, and knowledgeable personal who take the time to understand what you want to help cure your pets ailments. Helped cure my pet from cancer in the winter of 2014, and he is still going strong today (winter 2016). Read Less

I have had a great experience here with both of my dogs vaccines. Costs are average, staff are friendly and the facility is clean. HOWEVER.... I was quoted for both dogs to be boarded almost 2 months ago. I paid the reservation fee & then decided to pay the remainder in full during a following appointment. Which was completely fine... UNTIL.... I received an email today stating that I will be required to pay MORE at the time of picking up dogs from their stay because they have raised their boarding prices. Shouldn't those increased rates only affect future reservations & not those who have already received a quote & paid their reservation fee and/or full cost? Per the owner, all are responsible for the increased rates no matter how much has already been paid (reservation fee or full payment) because they do not require full payment before end of stay. This is WRONG and not good business.Read Less

I have had a great experience here with both of my dogs vaccines. Costs are average, staff are friendly and the facility is clean. HOWEVER.... I was quoted for both dogs to be boarded almost 2 months ago. I paid the reservation fee & then decided to pay the remainder in full during a following appointment. Which was completely fine... UNTIL.... I received an email today stating that I will be required to pay MORE at the time of picking up dogs from their stay because they have raised their boarding prices.  Shouldn't those increased rates only affect future reservations & not those who have already received a quote & paid their reservation fee and/or full cost? Per the owner, all are responsible for the increased rates no matter how much has already been paid (reservation fee or full payment). This is WRONG and not good business. Read Less

Wellness exam was booked the same day for my dog, and the staff was fantastic. Everybody was super welcoming and nice to me and my boy, even if he is a little excited around new people/places. Called to book an appointment to have him neutered; they remembered my dog's name without me saying anything, and got me in the next morning. Called me as soon as he was done to tell me how he did and took great care of him! Everything was explained thoroughly, fees were broke down, wasn't pressured in to anything. Received a phone call the day after his procedure just to check in on him; little things go a long way here.Overall, extremely pleasant staff, clean, and they kept my dog comfortable and welcomed us both with open arms. The app is extremely convenient to let me keep track of immz, Rx's, etc. 10/10 would recommend. Read Less

I can't say enough about this amazing staff!! Dr. Corpuz has been with us through the loss of our furry family members to the birth of our first furry grandbabies. I love, love, love the care we have received and couldn't ask for a more compassionate and caring doctor!!! Thank you all so much!! Read Less

They prescribed my dog medication, the first pills they gave me were blue pills and when I went back for refill the pills were white, a completely  different medication. This was  mentioned to them when the white pills were received and of course the claim of mistake  was outright dismissed and denied by the staff. A careless mistake by the staff  could have cut my elderly dog's life shorter, there;s no telling what that other medication was. Read Less

I give it one cause I can't give it zero. This place is a joke and will do whatever they can to take your money (including lie aND "forget"services u specifically decline!!! I wldnt take a dead dog here. Read Less

We first came here because my cat ripped her stitches open when she got spayed. They took me as a walk-in, even though we had never been there before. They got a room right away so my cat could be away from the dogs in the lobby. We love this place and bring all our animals here now. The staff are so friendly on the phone, at the desk, in the rooms, etc. We feel like we can ask them anything without feeling stupid and we trust their opinions. They can always fit us in either that day or sometime within the week. All my animals love the staff and docs, which I think speaks louder than anything else I can say. We actually take our animals in for checkups now, instead of only when something goes wrong. Read Less

I live right near Lakeside Animal Hospital and I am thrilled to have them take care of my dogs medical needs. From the minute you step into the office, they are always professional. They genuinely do care for the animals and us as owners too. I have taken each of my 3 dogs there and the diagnosis's were right on target and my dogs didn't have any further issues I am thrilled to be one of their clients and my dogs are all the better for it. Read Less

Admittedly disappointed with this vet and cannot recommend. As requested, I made a separate trip to bring prior vet records for my two dogs. They were reviewed and I was told what annual shots would be required. Days later when I arrived for the appointment I was informed that I did not provide a sufficient history of annuals and thus boosters would be required. When I informed them that the records had already been reviewed and approved, I received an "oh, well" attitude.Read Less

Worst vet ever. Told me I have "communication issues with my husband" after I EXPLICITLY told them I only wanted our dogs to have a nail trim and not get vaccines at an appointment. When my husband brought the dogs in they gave vaccines anyway AGAINST my instruction. Then one of the VERY RUDE vets has the nerve to call me and tell me it's my issue with my husband?! Seriously? No one should have to deal with the condescending and belittling attitude of the people who work at this vet clinic.Read Less

As the first comment says: they get the job done. Overall I would recommend Dr. Corpuz. Disclaimer: Moving all the time with the Army I've been to 4 vets for the same dog prior to coming to Lakeside, so I'm probably more picky then the average person. I've been to better offices and I've been to worse offices.This vet's office never gave me the "warm fuzzy" feeling I have gotten from previous animal care providers, where they remember you and remember your dog and seem genuinely interested in you. The first vet I saw wasn't very hands on with my dog and her approach with me rubbed me the wrong way.I requested to see a different vet for the next appointment, and saw Dr. Corpuz who I liked much better. She was genuine and I liked her interactions with my dog. From then on my experience there was good and all my dog's medical issues were treated appropriately. PROS: Extremely convenient location which is why I chose them. Easy to get an appointment with. Adequate medical care. Friendly staff. CONS: Wait time can be way too long. I almost had to leave without seeing a doctor once because I had another appointment. Not the "neighborhood" veterinarian who remembers you and all of your pets. Read Less

I have never had an issue with this vets office. My dogs feel very safe going. Yes it's kind of pricey, but they know what they are doing. My animals are part of the family and they offer what we need at this place. Thank you, job well done Read Less

No idea how this place has the low rating that it does. We just moved out of state and will miss the caring staff at Lakeside. They always greeted us and our dogs by name and had treats handy. Was always well informed by the vet and felt like we were presented with all the options for treatment/tests that our puppadawgs needed. They also provided bath/board packages where we were able to drop them off in the morning on our way to work and to pick them up on the way home freshly cleaned and relaxed. Saw no sign of the price gouging reported by others, they were actually a few thousand dollars cheaper than other vets when our labradane needed surgery. Read Less

Took our dog to Lakeside today for the first time. We will definitely be taking our animals back to them! The staff took the time to make sure we understood everything. Everyone was very caring and loving to our dog!! The price was more then reasonable! Read Less

These people are capable of caring for your pet but seem to have financial motivation and as a result care is out of reach for many. Staff is friendly and office clean.My dog needed dental extractions and I was quoted a price of over 1500 dollars. They expect immediate payment and will not work with you even if your an established client. I took my dog to a different vet and the same dental procedure cost me $400 and the vet could not believe the sky high price I was quoted.  Also my pet was prescribed prednisone and we were just handed a bottle of pills saying to give one at intervals. An emergency call a day later to an emergency vet during off hours, we were told that you must slowly take a pet off of prednisone or they can get very ill and they wanted to know why the vet did not instruct us. When we called them to mention this it was dismissed.If you want great care at a great price there are many better options. Read Less

I came to this Vet office because its relatively close to my house. They had great reviews, so I decided to try it. The staff is nice, the office is clean, but that's about it.  A few minutes after I entered the building, the tech got my dogs weight and then we were put in the room. I could hear people laughing in the back room. Almost 40 minutes later,  the doctor finally comes in.  Most vets that I have seen are very outgoing and cheerful, especially to the pets. She hardly said anything to me or my dog. Normally most vets try to make the dog comfortable by talking to them and petting them. Not the case here. The doctor seemed very very conservative and quiet. She almost looked afraid of my dog. Hes a 90lb lab big in size, but hes a lab.   The doctor did ask me some questions, but like another review said, she didn't even do anything. She didn't look at his mouth, eyes, palpate him much.  At the end of the visit she put her stethoscope on him to listen to his heart, but that's it.  My pet was to receive vaccinations she didn't even do it. I waited another 20 minutes for a tech to do it.  The tech also took his blood she missed the vein 3 times.  Not impressed with the quality of service here. Will be looking for some place else. Sometimes convenience is not the best choice. Read Less

This animal hospital gets the job done, but it isn't stellar.  The staff is nice but the business is hitting some hiccups in the initial months.  They are having a hard time staying on schedule and the techs seem inexperienced and not on the same page as the vets. The vets here seem to run their show on the ultra conservative side of things so you get a lot of extra tests and charges "to be on the safe side."  Just a little too "worst case scenario" for my taste. They price a lot of things in a la carte style which aren't cheap and they don't hesitate to "recommend" extra charges.  In my book, they should be packaging services like spay/neuter with what they as vets feel comfortable with.  If there is an additional charge that they "recommend," why isn't it something they require?  Ethically, just wonder why if they think there is a proper way to do things they don't actually offer them that way to their clients.  Will check out other vets but may go back just because location is convenient. Read Less