I absolutely HATE to leave a negative review on a vet clinic, but I feel like I got taken advantage of and feel the need to share.I'll start off by saying, everyone in the office was professional and ... Read More
I absolutely HATE to leave a negative review on a vet clinic, but I feel like I got taken advantage of and feel the need to share.I'll start off by saying, everyone in the office was professional and super friendly. The office was extremely clean, even the exam room was spotless (and odorless which is always a plus!). However, I feel like I was "suckered" into paying a whole lot of money for some products that I feel are severely overpriced. I took my dog in for her annual vaccinations and was quoted $167 for the exam and shots. I know there's always a chance the price can go up if they find anything, or medications are needed. Totally understandable. Sadly, my adorable pup had an ear infection, and needed some Epi-Otic ear cleaner as well as mometamax medication. I added the Lyme vaccination($40), and of course they had to run an ear cytology ($30). Needless to say, it was adding up quick.The vet tech brought in the invoice breakdown with a total of $389. I was nauseous having to pay this (my husband and I just moved across the country, just bought a home, and I'm pregnant, so our budget is tight). I let the vet tech know all of this and asked if there's any way I can get any of these ear infection products at a pet store to save some money. She told me that they really recommend the Epi-Otic because it has a drying agent and works best. So I felt like that's what I needed to get. It was $20. The mometamax was $45. My husband and I googled both of these, you can get the Epi-Otic for $9-$10 online or at petco or petsmart. And you can get the mometamax for $22 on Amazon. Little bit of a markup there... She has to go back in three weeks for the Lyme vaccine booster (another $40) and then they want to charge me another $26 to look at her ears and another $30 for an ear cytology (again)... so basically another $100. No thank you. I hate to say it, but I won't be going back to this clinic. I'm all about local business and I understand the need to make a profit, but that's just too much. There's a difference between making an honest profit and completely taking advantage of people. Read Less