Have had four cats for checkups in the past few weeks. Dr. Snyder and Dr. Randell are super kind and super skilled; so much so that my babies actually exhibited signs of comfort and joy during their visits. Much love and appreciation to the vet techs and all support staff as well. Read Less

The vets and technicians here are my heroes! I am a local elementary school teacher and recently visited this office after my students found three stray kittens on the playground during recess. The folks at this office greeted us with open (loving) arms and were so concerned with helping the kittens get healthy and sending me home with everything I needed to take care of them, free of charge. This place receives my HIGHEST praise and thanks. Read Less

My 14 year old-man pup had the opprotunity to see Dr. Jenny Marin & Allison today! This was my second time visiting here and I was extremely pleased with the level of warmth and care my pup recieved. My pup Olli is a very skiddish old man pup and everyone got on the floor with us to make him as comfortable as possible! Allison sat there right next to me a held a gentle presence in the room and fed Olli treats while he had his yearly check-up, blood work, and shots. I was also impressed with the amount of time Dr. Marin spent with us. Being a Holistic Health care provider myself, I feel like I have high expectations for other providers. And she was fantastic. She sat with my husband and myself and took the time to answer all of our questions, we had a lot!! I love seeing health care done like this, Doctors taking time with their patients, doctors being up front and realistic about treatment options, Doctors showing care, warmth and spending the extra time with the family to answer all our questions! As I mentioned being human holistic health care providers, we went on and on asking about dog holistic health and home care. So we deeply appreciated that time. And we value honesty so much! I feel like we got real honest answers. We have an older / senior dog, and I feel like we were given honest feedback about how he is doing in his older years. So YES, I highly reccomend Dr. Marin & Allison! And the staff was so sweet and caring as well!! Good job guys! Keep it up! Read Less

My 14 year old-man pup had the opprotunity to see Dr. Jenny Marin & Allison today! This was my second time visiting here and I was extremely pleased with the level of warmth and care my pup recieved. My pup Olli is a very skiddish old man pup and everyone got on the floor with us to make him as comfortable as possible! Allison sat there right next to me a held a gentle presence in the room and fed Olli treats while he had his yearly check-up, blood work, and shots. I was also impressed with the amount of time Dr. Marin spent with us. Being a Holistic Health care provider myself, I feel like I have high expectations for other providers. And she was fantastic. She sat with my husband and myself and took the time to answer all of our questions, we had a lot!! I love seeing health care done like this, Doctors taking time with their patients, doctors being up front and realistic about treatment options, Doctors showing care, warmth and spending the extra time with the family to answer all our questions! As I mentioned being human holistic health care providers, we went on and on asking about dog holistic health and home care. So we deeply appreciated that time. And we value honesty so much! I feel like we got real honest answers. We have an older / senior dog, and I feel like we were given honest feedback about how he is doing in his older years. So YES, I highly reccomend Dr. Marin & Allison! And the staff was so sweet and caring as well!! Good job guys! Keep it up! Read Less

I came to know this practice after my normal vet could not work us in. Since then, we have moved here. This place always seems to be able to accommodate us in their schedule, which is great because my cat is a frequent flier. I've seen other doctors there that were just fine. But I strive to keep our visits with Dr. Wheat. It is apparent she cares for my pet. When it's time for temp, blood work, etc...she always asks my preference; should they go into another room or do I prefer they do it with me there. In an effort to keep costs down, she has been willing to attempt procedures without sedation (enema, x-ray) that my other vets would not. And they have all gone well and left my cat relatively unstressed (as good as it can go for a cat at he vet). I've had to face some tough choices along the way and she has always been very thorough, resourceful and informative. She has taken a LOT of time talking through options with me. And the vet techs in this practice are amazing!! This is such a differentiator when visiting. They seem happy to see my angry, growling monster and comfort him with ease. Probably why the doctor is able to offer services without always requiring sedation. I find them to be one of the more affordable vets. Not cheap. But right in line with other vets in the area and on some services, a little cheaper. And believe me...we are at the vet. A lot. Read Less

Extremely impressed! Very knowledgeable staff, very patient - plenty of time to answer questions, etc. Truly do what's in the best interest of the pet. Quick to return calls. I feel they are very reasonably priced. So glad I found them! Read Less

Excellent care, helpful and friendly staff. My dog was suffering with a bad UTI. I called 8 am on a Saturday and was there by 8:15 am. A technician met me outside to help with collecting a urine sample. Everyone from the office staff, to the tech , to the vet was very caring. Made me feel like we were both in good hands! Read Less

Worst vet experience ever. Our cat went here for some dental work (pull out a tooth). During the day, the vet calls us to ask for consent to pull most of his teeth out. She was mean, snappy and completely unprofessional, and tried to bully us to agree to this unplanned procedure on the spot. She failed to answer any of our questions or address any of our concerns, and made claims about our cat that were not true. Needless to say, we took him to get a second opinion and the other vet (now our primary vet) said he was fine and didn't need any more teeth pulled out. Read Less

These people are the best as far as flexibility. I have a cat who is unbelievably hard for me to get into a crate to take to the vet. Last year I had to cancel two appointments before I made it to the 3rd. They were totally understanding. I am now in the process of trying to get my cat in for her annual appointment. I had to cancel a morning appt. yesterday and they rescheduled for the afternoon. That didn't work either. So they told me that if I succeed in getting her into her crate (I can occasionally lure her in with treats), they will do everything they can to squeeze her in. I am grateful for their flexibility! Read Less

Had a nice first experience. The staff is friendly and genuine. I liked Dr. Wheat's energy. I appreciated that my exam results emailed to me within a few hours of my visit, and that I was given my scripts to fill wherever I chose without any guilt tripping. I left much poorer than when I arrived, but that's industry standard. I would recommend. Read Less

They care for pets very well. I love Dr. Snyder, she is the very first Doctor for my cat Gisele and she does a great job. Also people at the office, the technicians, everyone who handles animals are very nice and courteous. Read Less

We've taken our puppy to CPVC since we got her about five months ago. Through each round of vaccinations and now spaying, the folks there have been nothing but friendly, helpful, and responsive to our concerns and questions. I won't hesitate to recommend them to anyone who will listen.Read Less

I have been taking my dog to Carrboro Plaza Veterinary Clinic for more than 10 years, since he was a puppy. I have always been satisfied, if not overwhelmed, by the quality of the care. Above all, it was convenient for annual checkups and occasional teeth cleanings. This morning I had an emergency: my dog had eaten raisins and was displaying many of the symptoms of raisin poisoning. He never skips breakfast, but did this morning, and was lethargic and very likely vomiting outside. I took him in at 7:35 am and was told that the vets would not be in until around 8:00, but would not be able to see me until 9:00 because they had a joint x-ray review session. I told them that was unacceptable, that I had been bringing my dog to them for a decade, was a loyal customer, and that they should see me as soon as possible to discuss this possible emergency. The snippy woman at the reception told me that she had been there for 13 years and was telling me how things worked at this clinic. I was immediately put off by her condescending tone and stormed out. I took my dog to another local vet who saw me as soon as he got in. He did a quick blood test, determined my dog's kidney levels were on the high side, and put him on a fluid IV - about all he could do. The day at the vet wasn't cheap, but it was money I gladly spent. My new vet also took more time to explain what was going on and why he recommended the course of action he did than any vet at Carrboro Plaza ever did. So, when a customer who's been bringing his pet in for ten years comes in with a possible poisoning, and there's no other pending emergency, the correct thing to say is: "The vets will be in shortly. As soon as one arrives, she'll see you right away. In the meantime, try to relax - I imagine how stressful this is." Then treat the dog and charge the customer a lot of money. Everyone will be happy. So, after ten years, I'm taking my business elsewhere. Read Less

My dog had severe back pain. Saw a vet who examined her and no neurological issues and prescribed rimadyl. Not help took her back in and another vet saw her and no neurological issues in exam and prescribed methycarbonal and said they could add another presciption if needed. Called back because dog still howled in pain when just going to bathroom and i called to ask for o ain med. 3rd vet said no and to take her to get an mri. I ended up having to take her to emergency vet at 3 in morning where after exam where they simply prescribed her a pain med and stated that they generally prescribe 3 meds together and don't know why they did not give pain meds. This ended up costing me a big vet bills and my dog a lot o f unnecessary pain as well as huge stress because of this. Read Less

I've been bringing my pets to the Carrboro Plaza Vet for almost 15 years. While my animals aren't always excited to go to the vet's office, I AM, because I know how well they are taken care of. I think almost every doctor who has seen my cats and dog over the years have kissed them on the forehead or lips. That kind of natural love can't be taught...it's in their blood. I've also had 2 cats who needed to be put down, and the staff at the clinic were amazing. They dealt well with my crying phone calls, treated me very gently when we came to the office, making sure we had privacy, & then sent us on our way with heartfelt looks of compassion. Even following up with a real sympathy card - not something automated without a personal touch. It was the perfect way to help me through a difficult situation. Read Less

My 17+ year old cat has been a CPVC patient for over a decade. The doctors and staff are gentle, caring, and take time to listen to my concerns and to explain all available treatment options. Our regular appointments to check medicine dosage and blood pressure go as smoothly as can be expected (what cat really handles these sorts of things without protesting?). I strongly recommend them for cat care. Read Less

Refreshingly professional and pleasant! Having just moved to the area I was recommended to Carrboro Plaza Vet Clinic by my new neighbor.The front desk staff , vet techs and vets were all really lovely and caring. I felt they spent an appropriate amount of time with my dog and answered all my questions. My elderly collie had no traction on the floor so one of the staff moved a rubber floor mat into the exam room for her which I thought was a very nice touch.I have taken my other dog also for a check up visit and they were all very gentle and caring with her as she is very nervous going to new places. I would not hesitate to recommend this office for your animals veterinary care. Read Less

Carrboro Plaza Veterinary Clinic has been ever so helpful in getting my new puppy started on a healthy track! The staff are extremely personable and make me feel very at ease with every visit. Freckles loves to come and get personalized attention with his examinations. We will be sticking with Carrboro Plaza Veterinary Clinic for all of our veterinary needs! Read Less

I am just SO grateful to have found Carrboro Plaza Vet Clinic! The words that come to mind from my first experience here are: friendly, thorough and patient. Both the doctor and technician took their time to make sure our (somewhat nervous) pup was comfortable, they explained everything as they went along, and were so, so nice. Thank you to Sheri, Kylie and everyone at Carrboro Plaza Vet Clinic! Hudson says Thank You for all the treats! Read Less

Unfortunately, we've had to visit Carrboro Plaza Vet about 5 times in the last 2.5 months for our newly adopted kittens! They did a great job each time informing us of what was going on, giving us great kitty-related advice, and taking care of our little ones. They gave us a new kitten pack (really helpful) and have given us great information over the phone. They even called us to check up on one of our kittens before the clinic would be closed over the weekend. I think we've seen ever single vet there and all of them have been good. Read Less

This vet was recommended to me and when I checked it on Yelp it seemed to have good reviews. I'm not sure why because they seem extremely disorganized. The first time I wanted to pick up a prescription for my dog they couldn't find it and I had to come back. The second time they still couldn't find it and I had to wait for 10 mins (add about a billion units of annoyance because I had my one-year-old with me both times). Every time I call them they're all confused about where my dog's file is because they filed it away under the wrong last name at our first visit and for some reason can't seem to fix that. Recently they left me a message saying I need to provide my dog's rabies proof - but it was them who did the vaccination only a few months ago! And when I first asked them for a prescription for pain meds for my dog's hip dysplasia they recommended a "junior panel" to get his blood work done, because "he's still young enough so a full panel isn't needed." When I called after a few months to get a refill they said that I now needed to do the full panel because they junior panel was only good for one prescription, but not for long term refills. Huh? Wasn't it obvious that hip dysplasia will be long term issue? And why didn't they tell me that the first time, instead of pretending they did the junior panel because of his age. Now I had to pay twice instead of just doing the full panel the first time. Feels like they're just out to make money. They're close to our house and are open on Saturdays, so that's tempting...but if I can find another vet near-by who's open on weekends I'll switch. Read Less

Carrboro Plaza Vet Clinic is the best. They helped me with my geriatric cat and her passing over the rainbow bridge and now are the vets for my pair of hooligan kitties. Their caring and well educated staff care for your animals as if they were their own. Read Less

I have been taking my dog to Carrboro Plaza Vet Clinic for the last 8 years.  Over the years, several issues have accumulated- and we finally decided to take our business elsewhere.1. To obtain bloodwork for our dog, they have you personally help restrain the dog while they draw the blood.  Since switching vets (and in talking to other friends), I realize that many other vet clinics actually take the animal to another room, take care of the bloodwork, and then bring them back.  I would prefer this to their method- especially because I'm 100 pounds- to my dog's 60 pounds which makes me a little nervous around a needle and a dog that's trying to get away!2. The vet spends very little time with us.  I'm not the kind of person who wants a one hour visit- but on average, the time spent with the vet is approximately 5-10 minutes (tops).  She offers us very little information, and once when I asked a question about tricks to improve behavior with other dogs, she sounded annoyed and answered with a very quick response that was entirely unhelpful.  3. Exams seem less than adequate.  For example, when examining our dog, if she moves her head and the vet is unable to examine her ear, the vet just decides to move on to the next part (instead of trying again to actually examine that particular body part).  If I pay for a complete exam, I expect an actual exam.  My dog is actually not that bad- she'll move her head away from somebody, but eventually cooperates.  They just don't seem thorough at all.   4. Medication is impossible to obtain.  My dog is healthy- all she needs is flea & tick medication & heartworm meds.  Last visit, I went in for additional heartworm medication, and the vet accused us of having additional medication at home.  I'm not sure why in the world I would be harboring additional medication (?!), but I assured her that we were out of heartworm medication and needed a new prescription.  She reluctantly agreed to provide us another prescription for a couple months, and when this ran out, I called to see if we could get more.  The office refused, first stating that they had issued me 12 months of medication (they had only given me 2).  Then, when I explained that their records were incorrect, they just told me that they could be held "liable" for prescribing the medication.  Instead, I would need to pay for another exam, and only then would they prescribe the medication.  What?  I'm a doctor- who prescribes medication for *humans*- and I have never heard of something so ridiculous.  This was the last straw.  After your vet clinic treats you like the head of some heartworm drug ring, I think it's time to switch.Anyway, the office staff is pleasant enough as are the vet techs, and the facility is fine as well (which is why I stayed as long as I did, and why I give it two stars instead of one).  But the vet-related issues have been accumulating over the years, and I finally decided to leave.  Now having experienced our new vet clinic (who personally calls us with our dog's labwork, spends quality time with us at our vet visit, and provides us with her meds without any accusations)- I really wish I had done it sooner.  After talking with my friends & family, I realize- there are so many better vet clinics out there! Read Less

We have taken my cats to the Carrboro Plaza Vet for years and they've always provided excellent care.  Even though I now live in Durham, I take our dog here.  They are always very considerate and they don't try to pressure you into services that aren't necessary.   When I first moved back to the area, I took our dog to a vet in Durham near our house.  He had a terrible, recurrent flea problem and the other vet told us to feed him garlic (which can kill dogs).  Even though I was not taking our dog to them at the time, the folks at the Carrboro Plaza Vet were very happy to provide advice over the phone. Read Less

I've been taking my dog to CPVC since I moved to the area over 9 years ago.  All in all, I recommend them as a veterinary clinic and I'm happy enough with them that I never felt the need to try other vets in this area.  As with any larger operation, there's bound to be staff who might not quite rub you the right way sometimes, but I have always thought the vets and techs were highly competent at their professions and, to me, that's what's important.  I always feel my dog is in good hands and that things get explained to me well enough that I can make informed decisions about courses of action. Read Less

We have been going there since we moved here in 2007.  Never had a problem until recently when my Mom decided to try natural medicine for our dog's health issue.  The doctor was actually mad at her, apparently because they wouldn't be getting her money anymore.  It is so obvious their biggest concern is how much money they can get out of people vs. what is best for dogs and their owners.  The doctors recommended every last test for our dogs even though my mom has already spent thousands. Read Less

wonder if a certain vet there has refreshed her mammal anatomy knowledge yet, or still thinks a squirrel can make canine punctures. (Hint, squirrels dont have canines!) She and Bob Marotto, Director of Orange County Animal Services, may have taken the same nonclass. He suggested woodchuck! i still re-read that correspondence from time to time, Bob, and have a great chuckle. the SUPPORT staff at Carrboro Plaza Vet is exemplary. one of the professionals leaves a lot to be desired. Read Less

I have going there for over 10 years with 4 dogs and 2 cats.I like seeing a vet that is willing to sit on the floor and talk to the animals. All their doctors and technicians are friendly to pets and their people.They suggest services that the dog/cat may need but they don't force you into them or give you a guilt trip.When my older dog died they were very nice to me and they welcomed the new members to the family when they arrived. Read Less

I have two dogs and two cats so you know finding a good vet was an important step when we moved here last summer.  I actually heard about them through word of mouth so I went with that recommendation and they are close to where we live as well which turned out to be a blessing one icy morning when my dog became rather ill.My yorki-poo had been spitting up blood/blood blots and school had been canceled that day so I wondered would they even be open with all the ice?  Fortunately they answered right away and the nice receptionist told me to bring her down, being careful on the streets though. :)I had brought my malti-poo in earlier for a check up so I was familiar with the set up and had met Dr. Marin who is great but this time we had Dr. Randall who is also a great vet.They were only able to do xrays and blood work but were concerned that she had potentially had ingested rat poison from a dead animal, so they recommended that we go to the Triangle Vet Emergency Center since this was a potential emergency and they had more diagnostic tools at their disposal.Though we had to transfer her care, I love this place for triage, check-ups, vaccines small surgical procedures including spay/neutering.  All the employees LOVE animals and it shows.  One recommendation I would make is to carry Revolution for cats and dogs which is what my animals have been on since the beginning and they don't carry it there so I had to go through a website to get the medicine.  I would feel comfortable recommending this practice to you and your fur babies.  They do offer boarding which I haven't used and do basic bath services.  A groomer would be nice but that's just my wish list.Overall, I am a fan and had good experiences with Dr. Marin and Dr. Randall. Read Less

I have 2 ancient cats (18 & 16 at the time of this review) who were both wounded rescues nursed back to health.Now, as 'seniors', they have some health issues and the staff & vets at CPVC have been terrific.  As new issues arise, or conditions worsen, they are simply there to provide information and offer whatever level of guidance I'm seeking.  I've never felt pressured to get any procedure, test, or product available... they simply tell me the facts and let me decide.  I appreciate that.  I also appreciate the care and patience they show with my increasingly cantankerous cats.  From the front desk staff, to the techs & assistants, to the vets, you can tell these are people who truly love animals.  There also seems to be a strong esprit de corps among everyone who works there, which is always a good sign. Read Less

I've been taking my dogs to Carrboro Plaza Veterinary Clinic over the last five years and have had nothing but positive experiences with all the staff, vet techs, and Veterinarians.  In particular, our dogs see Dr. Jenny Marin--and she is really fantastic--very patient and thorough and really takes time with our dogs.  When Bruno (our oldest) had a cancerous tumor, she gave us many options of who to take him to for surgery--and she also checked in with us afterwards to see how he was doing.  A few times we've had to bring Bruno in at the last minute or due to emergencies and we've never had a problem being seen at the last minute.We've also boarded Bruno there, and he was treated very well there.  What I like most about this practice is that everyone, and I mean EVERYONE who works there is friendly and helpful and they remember you/your pet/your pet's story--it feels like they really care about you/your pet because they really DO care about you/your pet. Read Less

We were in the triangle area for 1 year from Spain with our dog and had and great experience with this clinic. Our dog who gets very nervous at the vets, is a most uncooperative patient, and the staff were always very patient with him. When we needed to take the dog back to Spain, the vet who attended us,Dr.Snyder, went way out of her way to get information on medical requirements for animals travelling to fromthe US to the EU ,sending us information by email and calling people Raleigh for us. We were most appreciative of how attentive she was, even though she knew that we were leaving and thus would cease to be customers. Read Less

This place has been wonderful to my 2 orange tabby cats. They are brother and sister, about 3 years old. Granted I'm a little biased because I""m an employee there now, but I am also a client who has loved the personal treatment they have given my kitties. I wouldn't work somewhere that I didn't feel treated all pets with the same attention my kitties deserve. If you want to see them I have them on our website carrboroplazavet and you can let your pet pictures join our online pet community by going to our website and submitting your pet pictures too! Read Less

The staff has always been wonderful. The renovations make it even more pleasant. I have always been happy with the treatment of my cats over the last 6 or so years I've been going there. I will not switch though I've moved to Durham. All the vets come highly recommended. Read Less