60 Reviews

Carpenter Animal Hospital and Pet Inn

Cary, North Carolina
General Info
Carpenter Animal Hospital & Pet Inn is a full service, contemporary veterinary hospital, boarding facility, groomer, and dog daycare. We offer high quality veterinary medicine and surgery for dogs, cats, and exotic small mammals.
Reviews
Ashton D.
19 Jun 2019
REPORT
I moved to Cary, NC for a year and during that time, I took my kitties to Carpenter. Dr. Catala was wonderful with my older cat, as she tends to get bad anxiety at the vet. Dr Catala was also able to ... Read More
I moved to Cary, NC for a year and during that time, I took my kitties to Carpenter. Dr. Catala was wonderful with my older cat, as she tends to get bad anxiety at the vet. Dr Catala was also able to find my cat a good low calorie prescription food since she's so overweight. Since she's been on that food, she's steadily lost weight and has gotten so much healthier. I also used them to board my kitties while on vacay and they were wonderful. I'd highly recommend this vet as they truly care about our animals' wellbeing, and it shows. The facility is nice and clean, everyone there is kind and polite, and they do a great job. Read Less
Erica S.
29 Mar 2019
REPORT
The service your pet will receive here is great.  I live in the Cary Park area, and this is the closest and best rated vet clinic near me.  My dog comes here regularly for her check-ups and vaccinatio... Read More
The service your pet will receive here is great.  I live in the Cary Park area, and this is the closest and best rated vet clinic near me.  My dog comes here regularly for her check-ups and vaccinations.  The veterinarians are phenomenal, and the vet techs are super friendly with your pup.The two star dock is due to waiting times and inconsistency with call backs. After booking a 4:30pm appointment, my dog wasn't seen until 5:00pm.  And also after my appointment was done I had to wait to pay because her invoice wasn't ready.  I didn't leave the clinic until almost 6:00pm, and the majority of my time was spent waiting to to see a vet, and waiting to pay.Additionally after getting a cytology test done on my dog's lump, I was informed I'd get a callback with the results two days later. It's day 3 and I have yet to hear a callback. Read Less
Scott P.
22 Oct 2018
REPORT
It really stinks that this place is right next door to me and I can't use them. Grooming appointments are booked out 4-5 months in advance, which is a little ridiculous. Office visits are really expen... Read More
It really stinks that this place is right next door to me and I can't use them. Grooming appointments are booked out 4-5 months in advance, which is a little ridiculous. Office visits are really expensive if you need to bring your pets in for routine shots. Plus, the shots themselves on top of the office fee are expensive. Read Less
Cindy Bell
4 Jul 2018
REPORT
Wonderful, caring staff who take a sincere interest in every animal that comes to them. The vets take time to explain medical problems and treatment plans in detail to pet owners. This is a top notc... Read More
Wonderful, caring staff who take a sincere interest in every animal that comes to them. The vets take time to explain medical problems and treatment plans in detail to pet owners. This is a top notch veterinary practice! Read Less
Tina Biela
21 Jun 2018
REPORT
Everyone was very nice. They are also very reasonably priced. Gave us different options of treatments.
Jeff Clark
19 Jun 2018
REPORT
Brought in our hamster that had hurt its leg and Dr. Hodges did a great job checking her over. Quickly assessed the problem and gave us great advice on how to take care of her while she healed. Now, a... Read More
Brought in our hamster that had hurt its leg and Dr. Hodges did a great job checking her over. Quickly assessed the problem and gave us great advice on how to take care of her while she healed. Now, a few days later, she is feeling much better and back to her normal self. The team at Carpenter also followed up the day after to check in on the hamster and how she was doing. I’ve never had a follow up from a veterinarian before and was highly impressed. I think this team loves what they do! Read Less
Ashley Cook
22 May 2018
REPORT
Being new to NC I was looking for a new vet for our 3 pets. We LOVED our vet in TX so the bar was already set pretty high. After asking around and reading reviews, I chose this one and was not disappo... Read More
Being new to NC I was looking for a new vet for our 3 pets. We LOVED our vet in TX so the bar was already set pretty high. After asking around and reading reviews, I chose this one and was not disappointed. After arriving, I was immediately offered help from a girl letting a dog out to do it's business (I had a dog, cat, and baby in tow). The wait was very short and all of the staff I encountered were courteous and seemed to genuinely care. I also never felt rushed throughout the appointment. I was also helped back out to my car without needing to ask (I would have managed myself, but the help sure was nice!). Overall, I am happy to have chosen this animal hospital and I'm very pleased with my experience. Definitely recommend! Read Less
Anne B.
7 May 2018
REPORT
We had to say goodbye to our sweet Sammie after 15 years and the team at Carpenter Animal Hospital was incredible. Their compassion, patience and support meant the world to us. Dr. Grimsrud is truly a... Read More
We had to say goodbye to our sweet Sammie after 15 years and the team at Carpenter Animal Hospital was incredible. Their compassion, patience and support meant the world to us. Dr. Grimsrud is truly a beautiful person and an amazing veterinarian. The whole team is professional, courteous and kind. We are forever grateful. Read Less
Christina Byrne
9 Mar 2018
REPORT
I have been taking my cats to Carpenter Animal Hospital since the original owner was there. Now owned by Dr. Hodges (for a number of years) it's even better. The team there is wonderful. They were qui... Read More
I have been taking my cats to Carpenter Animal Hospital since the original owner was there. Now owned by Dr. Hodges (for a number of years) it's even better. The team there is wonderful. They were quick to help me scan a cat who recently appeared on our doorstep to see if she had a microchip, and they went WAY above and beyond helping to care for that cat. The one instance in which an issue ever arose for us in the past (important incomplete/inaccurate information received from a vet tech) my concerns were addressed professionally and I felt heard. Eventually an issue will arise anywhere...it's how it's handled, and I felt it was handled well. When my two elderly cats passed away about a year apart the entire office signed sympathy cards. But the thing that made me Dr. Hodges biggest fan for life was the care he provided for Howard, who was my furry soulmate. I now think I should have made the call sooner when Howard's health really deteriorated at 18, I regret that I lacked the clarity to see when it was time for Howard to go...but when I did, Dr. Hodges came to the house so Howard could pass away at home instead of stressed out at the office, and I will never forget that he did that for Howard. I have no doubt that he gave Howard and I more time than he had to spare that day, even after Howard was gone and I sobbed, sharing stories of sweet Howard's life. I can't think of anything more one could wish for in a veterinarian. Read Less
Alexander Ivanov
1 Mar 2018
REPORT
Good place for grooming only. NEVER ask this clinic to issue health certificate for traveling with your pets, especially for international flights. This clinic do not have any experience in this, ... Read More
Good place for grooming only. NEVER ask this clinic to issue health certificate for traveling with your pets, especially for international flights. This clinic do not have any experience in this, which will cost you a lot of money even you made an appointment one month ago... No one in this clinic know the correct procedure of how to handle with international health certificates. Fantastically unprofessional!!!! Disappointment. Waste of time. Problems. NEVER, NEVER, NEVER!!!! ------------------------------------------------------ I will answer to the owner's comment: Owner: "These requirements vary greatly among hundreds of countries and your embassy did not have any posted guidelines (in English) nor did they share any with the USDA." Answer: This is exactly what I am trying to say. You do not have any experience in this. This information can be found in one minute and yes it is n English: aphis.usda.gov/aphis/pet-travel/by-country/pettravel-russian-federation Remember what you staff did? Just in a few days before the trip I was informed that certificate cannot be issued and endorsed. For this reason forgive me my bad language as I lost about 4k postponing my trip for one month. Owner: "Though we reiterated this fact at your appointment we followed your instructions, at your insistence" Answer: And issued me a fake certificates? Without checking any requirements of other country? Really? Dog missed one vaccine and rabbit three. USDA informed about this case of providing fake papers. Good luck. Owner: "We are also disappointed to read these comments despite our many attempts to accommodate your needs." Answer: I also disappointed that the owner called me from the one-way phone.. Owner: "We do not routinely vaccinate rabbits in this country and there was no available information specifying these requirements." Answer: But you issued fake certificate for $140. Do you understand what are you writing here? Owner: "Also, you walked out without paying your invoice and have never been billed for any international health certificates with our practice." Answer: I am kindly asking you to provide correct information here. I did not pay not because I am walked out but because your equipment did not charged me. Did I provide you with my CC? - YES. Did you put it in your machine? - YES. The fact that payment was rejected found me in Richmond USDA office next day. After, I was declined with endorsement because of the fake papers, ask your yourself for what should I pay you? Why you don't wanna pay me 4k for my loses because of your incompetence? This is enough - no more discussion with you. Read Less
Brenda L
14 Feb 2018
REPORT
Great place ever. My dogs get excited to go here. They are so awesome and caring. Thanks for all you do!!!
D. Wood
22 Dec 2017
REPORT
I have been going to Carpenter for the three years that we’ve had our dog. We usually see Dr. Pease for our dog’s check-ups and she really helped to encourage and educate me during his trying puppy ye... Read More
I have been going to Carpenter for the three years that we’ve had our dog. We usually see Dr. Pease for our dog’s check-ups and she really helped to encourage and educate me during his trying puppy year. We have used the daycare and boarding many times and our dog is always SO happy to go and is still very happy when we pick him up. We also have him groomed there, and Kim clearly LOVES dogs and especially loves our dog. Sometimes I think she likes him more than I do! 😂. Our dog is a beloved member of our family and I feel so incredibly comfortable leaving him there. I am confident that the care he receives there is not only exceptional, it is loving ☺️I cannot recommend them enough! Read Less
Emma H.
18 Dec 2017
REPORT
I've taken both of my cats here since they were kittens and the staff is wonderful! Dr. Hodges is amazing and Dr. Pease has such a gentle touch and is so good with cats. I had to make an emergency vis... Read More
I've taken both of my cats here since they were kittens and the staff is wonderful! Dr. Hodges is amazing and Dr. Pease has such a gentle touch and is so good with cats. I had to make an emergency visit today and Dr. Pease was very reassuring and took amazing care of my sweet skittish girl. Read Less
Danielle Remmy
25 Oct 2017
REPORT
We have been taking our dog to Carpenter Animal Hospital for the past two and a half years. We have enjoyed seeing all of the doctors and the techs are all very nice to me and our dog. We love how t... Read More
We have been taking our dog to Carpenter Animal Hospital for the past two and a half years. We have enjoyed seeing all of the doctors and the techs are all very nice to me and our dog. We love how they call the next day after shots or surgery to make sure our dog is doing alright. They are very caring and have a true love for animals. They are also very reasonable for their services. We have also used them for boarding on long weekends and have purchased dogs meds there. One stop shopping for all our dogs needs! Love it! Read Less
Lisa B.
19 Sep 2017
REPORT
I love this office. One of my cats has a chronic condition and Dr. Hodges is wonderful with her. I followed him to this clinic from another office. All of the doctors take the time to explain differen... Read More
I love this office. One of my cats has a chronic condition and Dr. Hodges is wonderful with her. I followed him to this clinic from another office. All of the doctors take the time to explain different treatment options (if applicable). They are caring and never rushed.I have been there when the dogs check in for daycare. Every dog seems happy and eager to be there. Read Less
Mary H.
11 Jul 2017
REPORT
I was so glad that Layla could get medical care during her last boarding visit. She is older and starting to have more health issues, very reassuring to have such attentive care. The vet on staff duri... Read More
I was so glad that Layla could get medical care during her last boarding visit. She is older and starting to have more health issues, very reassuring to have such attentive care. The vet on staff during her stay called and spent 30 min after hours explaining her diagnosis. Loved that she was allowed to hang out in the clinic during the day for her last stay, hope that you can give her this freedom again. She is more of a people dog, would prefer human time to outdoor play time usually.  Not only was it quality care, but also a very reasonable rate. Read Less
Jennifer Akins
16 May 2017
REPORT
I've been to Carpenter Animal Hospital several times for routine visits, but last year my dog had to have surgery. Their team is wonderful, and I could tell they care a lot about my pets! They took gr... Read More
I've been to Carpenter Animal Hospital several times for routine visits, but last year my dog had to have surgery. Their team is wonderful, and I could tell they care a lot about my pets! They took great care of him, and were very helpful to me, provided me with what I needed to know to continue care for him at home. I highly recommend taking your pets here! Read Less
Cindy Fleischhauer
5 Apr 2017
REPORT
I come here for my regular visits and have always been pleased. It is always clean and the staff are always friendly and helpful. Yesterday my dog hurt her leg chasing a squirrel so I called for an a... Read More
I come here for my regular visits and have always been pleased. It is always clean and the staff are always friendly and helpful. Yesterday my dog hurt her leg chasing a squirrel so I called for an appointment and got in later that day. I had to take my 5 month old with me, which made things difficult. As I walked up, a worker opened the door for me (I don't even know where he came from!). We were given a room within minutes and talking to a very nice vet tech. We soon saw Dr. Catala who was fantastic. She was super thorough and even though we were in a little past close she didn't ever make me feel rushed or like she was in a hurry. She answered every question and laid out any option available. Very straightforward. To top it all off, she walked my dog all the way out to my car and even put her in! I am so glad we chose this place and feel very well taken care of. Read Less
Nisreen Khoury
27 Mar 2017
REPORT
I began bringing my cat to carpenter animal hospital over a year ago when his condition worsened (kidney disease and gum disease) and the current vet I was seeing would not offer me any solutions. Dr.... Read More
I began bringing my cat to carpenter animal hospital over a year ago when his condition worsened (kidney disease and gum disease) and the current vet I was seeing would not offer me any solutions. Dr. Hodges, from day one was so positive and optimistic about his condition and offered multiple treatments and options. Sadly, two weeks ago I had to say good bye to my beloved cat but I firmly believe that he was able to experience another year of life and comfort because of Dr. Hodges and his staff. Every experience, even the one that involved putting my cat to sleep has been positive and professional. They even sent me an incredibly personal and thoughtful sympathy card signed by every staff member! I will be a client of carpenter animal hospital for as long as I can. They are fantastic and have beyond exceeded my expectations! Read Less
Elissa Dellosso
17 Feb 2017
REPORT
I bring my dog there for checkups and grooming. I know many people who love the daycare and boarding facilities. I see dogs pulling their owners into the place because they live it so much.
Aubrey Shuhayda
28 Jan 2017
REPORT
The whole experience was excellent! Staff and veterinarian went above and beyond. Everyone was very friendly towards me and Sadie. I felt comfortable to call with any issues that arise from our new pu... Read More
The whole experience was excellent! Staff and veterinarian went above and beyond. Everyone was very friendly towards me and Sadie. I felt comfortable to call with any issues that arise from our new puppy. We had thorough guidance and information presented to us at our first visit. I'm so thankful and happy that we found an animal hospital that is very pleasant and close to home. Read Less
Stephanie Oliverez
24 Jan 2017
REPORT
Had a horrible experience here. I brought my dog for a procedure and they took my dog in the back but didnt treat her for hours. I have been coming here for a while and they knew I did not like puttin... Read More
Had a horrible experience here. I brought my dog for a procedure and they took my dog in the back but didnt treat her for hours. I have been coming here for a while and they knew I did not like putting my dog in a cage also Dr. Hodges and Dr. Catala ( she goes by kettle) know this so they usually were good about appointment times. I usually go shopping nearby so that when i get the call to pick my dog up Im right there so they do not have to put her in a cage. I never got a call back and it was 2 hours so I just came back to find that my dog was in a cage and was not event treated. Furthermore I was not even informed, this is what upsets me. Apparently the explanation was another customer demanded their dog be seen first and they lost track. They should of at least called me to let me know this and they know I do not like locking my dog in a cage. Both Dr. Hodges and Dr. Catala were nonchalant and did not even apologize. i was shocked when their response was well we have other customers too so if you dont like it than you can go somewhere else, have a good day. I was so upset because this is not right to my baby. unlike them I look at my dog as my baby, how would you feel if you were locked in a cage.I watched them take my dog in the back when I dropped her off so I dont understand why they didnt call me back right away I was in the parking lot. It was 2 hours after I dropped my dog off. When I dropped my dog off I saw them take her to the back so I assumed they were treating her. very unprofessional, unethical, and bad customer service for telling me " If I dont like it then go somewhere else" I just wanted to cry and the sight of my dog in the cage is heartreaking. I went to another Vet but people should beware that it appears these veterinarians do not care for animals but more for a paycheck. I say this not from just this experience but makes sense when I talked to them. When I first asked Dr. Catala how do you enjoy helping these animals she replied with.."ehh its pays well" even if she was joking that's not the right answer. I real vet like the one I am going to now stated he chose veterinarian school to help animals because they are more vulnerable and that his heart goes out to dogs (he loves dogs) because they are so loyal and caring. That is the type of veterinarian you guys should find. So it is no wonder that Dr. Hodges and Dr. Catala thinks its okay to keep my dog in a cage and not respect my wishes. These animals are not just money making objects guys they are just like humans if not better. start thinking about how these animals are family members and maybe that will make you better veterinarians Read Less
Tiffani White
23 Jan 2017
REPORT
Nico enjoyed the staff and my husband was well informed and understood everything the doctor told him. Great place and convenient location...can't beat it!!
Kelly Fricky
17 Jan 2017
REPORT
Big thanks to the staff at Carpenter for examining and treating my dog after she swallowed (yet another) toy. Everyone was so friendly and helpful, and 2 separate techs came out to the waiting room to... Read More
Big thanks to the staff at Carpenter for examining and treating my dog after she swallowed (yet another) toy. Everyone was so friendly and helpful, and 2 separate techs came out to the waiting room to pet and love on my girl, which made her trip to the vet so much easier. The doctor talked me through the exam and treatments, and answered all questions I had. This staff loves animals and it shows! Read Less
Anette Allde
11 Jan 2017
REPORT
My dogs love this place, I love this place! Always excellent and caring service!
Michelle DeLong Lombana
11 Jan 2017
REPORT
The doctors and staff at Carpenter Animal Hospital are fantastic - always very caring and knowledgeable.
Jennifer Bauer Duvlaris
1 Jan 2017
REPORT
Thank you for helping us say goodbye to our best friend. You are all so kind.
Janna W. Gee
25 Dec 2016
REPORT
Our boys love the team at Carpenter! From day care to boarding to grooming, our boys are always taken care of. We're very thankful for everyone at Carpenter!!
Cheryl P.
28 Oct 2016
REPORT
I went here based on other Yelp reviews. I was not disappointed!The office was impeccable, the front desk staff were very pleasant and helpful and the vet was wonderful. I highly recommend this vet if... Read More
I went here based on other Yelp reviews. I was not disappointed!The office was impeccable, the front desk staff were very pleasant and helpful and the vet was wonderful. I highly recommend this vet if you are looking for one. Read Less
MaryAnn Tipton
13 Sep 2016
REPORT
I recently switched vets and brought my dog to Carpenter Animal Hospital. They were great! Absolutely loved them. I was most impressed with the fact that the Dr. called me the next day to follow-up... Read More
I recently switched vets and brought my dog to Carpenter Animal Hospital. They were great! Absolutely loved them. I was most impressed with the fact that the Dr. called me the next day to follow-up and talk to me in great length about my dog and his health. I would highly recommend Carpenter Animal Hospital to anyone looking for a professional and friendly vet for their pets!! Read Less
Molly Gobena
6 Jun 2016
REPORT
While on a run, I found a stray kitten in a drainage pond here in West Cary.. Cute little thing pretty much called out to me as I went by, after digging through the reeds I found a sweet little gray k... Read More
While on a run, I found a stray kitten in a drainage pond here in West Cary.. Cute little thing pretty much called out to me as I went by, after digging through the reeds I found a sweet little gray kitten :(... I could not care for it as my husband is VERY allergic... After asking around I was recommended by a neighbor to call Carpenter Animal Hospital.. They took her in without hesitation.. We lost our labrador retriever a few years ago, but when we decide to get another dog, I will MOST DEFINITELY take my pet to Carpenter Animal Hospital.. They are a great group of people who are genuinely kind and loving.. I highly recommend them as well! Read Less
Ginger Clark
18 Mar 2016
REPORT
The quality of care is impeccable. I can't say enough good things about Dr. Pease--she is knowledgeable as well as kind to our cat. She listens to you and takes your concerns seriously, while maintai... Read More
The quality of care is impeccable. I can't say enough good things about Dr. Pease--she is knowledgeable as well as kind to our cat. She listens to you and takes your concerns seriously, while maintaining gentle empathy. She explains every procedure while endeavoring to not "over-test' or "over-treat", being mindful of keeping our expense down.The office staff is very responsive and works well together. Every time we've seen the same vet tech and she has been attentive and thorough. Also, the office is clean and bright and has interesting and useful items for sale. We are very happy with our new vet and impressed with Carpenter Animal Hospital! Read Less
Tom Martin
4 Mar 2016
REPORT
The staff is wonderful. The amenities are fantastic. The staff is wonderful - yeah I know I already said that. We've been taking our pets to Carpenter Animal Hospital for about 12 years. Over that... Read More
The staff is wonderful. The amenities are fantastic. The staff is wonderful - yeah I know I already said that. We've been taking our pets to Carpenter Animal Hospital for about 12 years. Over that period of time they've been part of the lifecyle of both my dogs. When we moved to the area my first dog (a Jack Russell Terrier) was 7 years old. At first I started taking him there for general vet appointments. The funny thing is that he was never upset at going to see the Vet. Despite being poked and prodded he actually seemed to like it there. It took me a while to figure out why. Its because of the staff. The people that work there are dog people. I'm sure their cat people too, but I don't have a cat. They actually love dogs and treat them like their own. So when it was time to take him to to Vet it never bothered him. This was incredibly comforting as he got older and at the age of 17 1/2 was at the end of his life with us. I know they experience this event more than any of us can imagine. On his last day they tried to make us both comfortable but as I was crying so too was the staff ( I don't want to name them here, but I know every one of their names). They treated us both like family. Several months later my family decided that our home was empty without our dog, and while no dog would ever replace him - it just wasn't the same. So we decided to get another Jack Russell Terrier. The first day that we brought our "new dog" in for his first checkup - one of the staff members (I know her name) actually hugged me and cried because they knew how difficult is was for us. Our "new" god has all his checkups done there and goes to "Doggie Day Care" 1 x week. Here's a question for you - "How do you get a 2 Year Old Jack Russell Terrier to sleep for 2 days?" - You send him to Doggie Day Care for 1 day! He loves it. In fact, he loves it so much that my wife is jealous because he is more happy to go there than stay home and play with her. In fact, if we mention the name of one of the ladies that works they he goes crazy and runs to the door - ready to go! What more can I say. I trusted both my dogs to their care for over 12 years. We use them form standard vet care (they are the best), weekly Doggie Day Care (he loves it), and we use them for Boarding (they are the ONLY place we would trust our dogs to) If you go there and find a small puddle of pidldle on the floor - its probably from our dog at getting excited seeing his friends in the lobby. Read Less
Ray Shirtz
3 Mar 2016
REPORT
We have a 6 year old black lab named Lola and I think what Lola wants Lola gets at CAH. We have boarded her there on several occasions since moving to the area last year. Her care must be GREAT bec... Read More
We have a 6 year old black lab named Lola and I think what Lola wants Lola gets at CAH. We have boarded her there on several occasions since moving to the area last year. Her care must be GREAT because she loves to go there - even to the point of putting her paws on the counter (sorry) and peeking over to see who is there. Makes us feel much better about leaving her there when we have to. Excellent personable caring staff. Read Less
Savage Puffin
15 Feb 2016
REPORT
I really love CAH. They know my dogs, they love my dogs - I've used their boarding services and their doggy day care. My dog had such a good time that every time we show up at the vet's now, she pract... Read More
I really love CAH. They know my dogs, they love my dogs - I've used their boarding services and their doggy day care. My dog had such a good time that every time we show up at the vet's now, she practically pulls my arm off in her excitement to get IN the door. For vet services, they're pretty reasonably priced I think - not cheap, but definitely worth it. They take the time to listen to my concerns and research the best ways to meet my needs while also making sure the dogs are taken care of. And even when it comes to end of life decisions, they're respectful and kind and understanding. I initially started going when I lived 10 minutes away - now I've moved, and I'm an hour away - and I still take my dogs there because of the quality of care and the people.Read Less
John Azzu
13 Feb 2016
REPORT
Excellent service and seemed like genuine care for my dog. They promptly called me back to follow up and see how my dog was doing. They did not push me to do services that were unnecessary for my old... Read More
Excellent service and seemed like genuine care for my dog. They promptly called me back to follow up and see how my dog was doing. They did not push me to do services that were unnecessary for my older dog. One of the most caring veterinary hospitals I have been too. Would highly recommend. Very deserving of one the only 5 star reviews I have given. Read Less
Lindsay Simpson
9 Jan 2016
REPORT
Today was my Foxhound's first visit to CAH and I'll never take her anywhere else. She's been to four other vets in the seven years I've had her and I never felt like they really cared about her--- ju... Read More
Today was my Foxhound's first visit to CAH and I'll never take her anywhere else. She's been to four other vets in the seven years I've had her and I never felt like they really cared about her--- just about the bottom line. Dr. C took the time to listen to my concerns, took her time with my dog, and was beyond sweet to boot! The vet tech and receptionist were delightful as well. I really appreciated the huge exam rooms and the fact they had a towel on the floor rather than a cold table. I'm just so thrilled and am so happy to now have a vet I can trust! Read Less
Fran Modugno Arsena
14 Jul 2015
REPORT
I brought my golden retriever to be groomed. As soon as the groomer came up front she started to let my dog, who in30 seonds ws in her lap. As I am neurotic about my dog I was worried about this groom... Read More
I brought my golden retriever to be groomed. As soon as the groomer came up front she started to let my dog, who in30 seonds ws in her lap. As I am neurotic about my dog I was worried about this grooming. OMG let me tell anyone reading this, this lady did a fabulous job. My dog was cut to the Golden retriever standard. His coat as all even, his feet were perfect, and his ears were trimmed perfectly. His coat feels so soft and lays perfect.Read Less
Margorie G.
1 Feb 2015
REPORT
What a lovely animal hospital. Not only is it clean and decorated with furry friends in mind but the reception area is huge. The front desk staff is very lovely and welcoming. They have different item... Read More
What a lovely animal hospital. Not only is it clean and decorated with furry friends in mind but the reception area is huge. The front desk staff is very lovely and welcoming. They have different items for sale like food, toys, clothes, beds, leashes, treats, anything your pet would need.My sister brings her pup here so on my trip to visit her we stopped by since she told me they sell Virbac C.E.T. petite dental chews 30 count for only $10.94 which is a great deal since I can't find them in south Florida for less then $19. They also showed me other products that they recommend to keep my Eva's teeth healthy and in her mouth lol.It seems like a very professional, clean, and loving place for all your pets needs. My sister who brings her puppy here is very happy with the quality of care she's gotten. Read Less
Sharon B.
9 May 2014
REPORT
Dr. Hodges and Dr. Pease have both provided veterinary care for our two dogs. Our dogs have various issues that make them difficult to treat at times, but these veterinarians exhibit patience and know... Read More
Dr. Hodges and Dr. Pease have both provided veterinary care for our two dogs. Our dogs have various issues that make them difficult to treat at times, but these veterinarians exhibit patience and knowledge that lets me know my dogs are in good hands. Read Less
Heather N.
30 Apr 2014
REPORT
I am grateful for Dr. Hodges and his amazing team at Carpenter Animal Hospital and Pet Inn. Dr. Hodges is not only incredibly knowledgeable but also wise when it comes to his patients’ care and his ca... Read More
I am grateful for Dr. Hodges and his amazing team at Carpenter Animal Hospital and Pet Inn. Dr. Hodges is not only incredibly knowledgeable but also wise when it comes to his patients’ care and his calm demeanor helps keeps patients (and their humans at ease). We have some special needs kittens that he and his staff took care of for 5 months. It was an unfortunate situation but he and his team provided so many silver linings to that cloud and we, along with Miles and Maisy, our cats, will always be thankful. We also started taking Sadie, our dog, to Carpenter Animal Hospital and have been very pleased. Dr. Hodges and his team have each animal’s and their human’s best interests at heart! Read Less
Quentin H.
12 Apr 2014
REPORT
Hi All- This is Dr. Hodges at Carpenter Animal Hospital (& Pet INN) and I wanted to let you know that I took over ownership and management at the end of May of 2013. So please don't hold a... Read More
Hi All- This is Dr. Hodges at Carpenter Animal Hospital (& Pet INN) and I wanted to let you know that I took over ownership and management at the end of May of 2013. So please don't hold any negative reviews against us before that date. We encourage you to stop by and meet us for a tour- we are sure you will be impressed. And we want you to be sure you are comfortable with your pet's care, no matter the service. Visit www.carpentervet.com for more info. Thanks! Read Less
Brittany Bullock Fleischhauer
11 Mar 2014
REPORT
Carpenter Animal Hospital is one of the best animal hospitals in the area! I took my poodle mix in to get a yearly checkup and also to get neutered and Dr. Hodges was very personable and extremely kno... Read More
Carpenter Animal Hospital is one of the best animal hospitals in the area! I took my poodle mix in to get a yearly checkup and also to get neutered and Dr. Hodges was very personable and extremely knowledgeable regarding the health of my dog and explained every step of the procedure with me. After my dog's surgery the hospital called in regularly to check in on him and always asked if I had any questions or concerns. The hospital is clean, updated, and the staff is always friendly. I will definitely be returning! Read Less
YPMobile User
23 Jan 2014
REPORT
Dr. Hodges and crew really know what they are doing. They provide a warm, inviting environment for its customers and provide multiple solutions with options to help with the decision making process fo... Read More
Dr. Hodges and crew really know what they are doing. They provide a warm, inviting environment for its customers and provide multiple solutions with options to help with the decision making process for your pet. They genuinely seem to care about your animal which is what you want in anyone who is looking after the health of your 4-legged best friend. The prices are reasonable and the hospital itself has state of the art equipment and facilities. All in all, a great experience which I'd recommend to anyone. Read Less
bav2112
7 Oct 2013
REPORT
A great place. The staff cares for any animal that comes in.
Pruitt
24 May 2012
REPORT
Absolutely the most non-compassionate vet I have ever met. Was very rude after asking questions about a previous visit, would'nt return phone calls after several requests and on top of all of that our... Read More
Absolutely the most non-compassionate vet I have ever met. Was very rude after asking questions about a previous visit, would'nt return phone calls after several requests and on top of all of that our pet ended up with an infection after we asked why she wasnt given an antibiotic after having surgery!!! Thank goodness there was another vet that actually cared that was able to give our pet some relief!!! Read Less
jmtackett
9 Feb 2010
REPORT
Our dog has had ear infections and related issues for years. They were able to resolve her ear problems and she has been fine since. They were very nice and concerned about Abbey. I would recoomend... Read More
Our dog has had ear infections and related issues for years. They were able to resolve her ear problems and she has been fine since. They were very nice and concerned about Abbey. I would recoomend both vets to anyone.James Tackett Read Less
perstamit
6 Jul 2009
REPORT
We've been taking our cats and dog to this vet since they opened. We've generally had great experiences. My dog (yellow lab) absolutely loves going to their kennel for boarding. I can barely contai... Read More
We've been taking our cats and dog to this vet since they opened. We've generally had great experiences. My dog (yellow lab) absolutely loves going to their kennel for boarding. I can barely contain him once he sees their building and once inside, he can't wait to get in the back room. Sometimes we think he enjoys the kennel more than he does our home... Read Less
WBenson76
12 Feb 2009
REPORT
I've been to this Vet a few times. It was do-able for vaccines. But, on my last visit I was in the exam room and actually overheard the employees and the Vet making fun of clients!!! And even complain... Read More
I've been to this Vet a few times. It was do-able for vaccines. But, on my last visit I was in the exam room and actually overheard the employees and the Vet making fun of clients!!! And even complaining that one didn't have the money. I will not go back! Read Less
JoeTalent
12 Feb 2009
REPORT
Very disappointed. I just moved here and went based on the printed reviews. The owner was rude to my child. Would not give me straight answers regarding my pets? medical issues and just wanted me to s... Read More
Very disappointed. I just moved here and went based on the printed reviews. The owner was rude to my child. Would not give me straight answers regarding my pets? medical issues and just wanted me to sign an estimate for over $400. I had brought my records from my other vet with me but this vet wouldn?t or didn?t believe the vaccine history and bloodwork results. I waited over 30 minutes to actually get into the exam room and the front office lady was extremely dismissive and rude. I will not go back. I believe all the negative comments are true. What a shame?they are close to our house. Read Less
ahug
29 Jan 2009
REPORT
I believe CAH is the greatest dog care/vets office/boarding facility in NW Cary. My dog cannot wait to get there for dog care/boarding/doctor visits. I moved from another state where vet clinics just... Read More
I believe CAH is the greatest dog care/vets office/boarding facility in NW Cary. My dog cannot wait to get there for dog care/boarding/doctor visits. I moved from another state where vet clinics just give you a number and you take your turn for service. Carpenter Animal Hospital cares and to prove it, my dog has never been happier. Each animal is given their private suite to spend the night versus a cage that most vets use. They are very responsive and will treat your animal if anything happens while they are boarding. I never have to worry about my pet while he is boarding or being seen there. And, day care! It's the greatest. My dog goes each and every day to play, be stimulated with other animals, and practice his obedience. Every morning, my pet is sitting at the back door waiting to go to ""school"". Dr. Griffith and Dr. Nichols are delightful and go the extra mile to make sure that all visits are comprehensive. I appreciate their follow-up apts too making sure that side effects of medications and treatments are successful. Their facility is so clean and neat all the time. If for any reason you need help with your pet getting in and out of the car, they are there to help you. They care at Carpenter Animal Hospital. It is a pleasure for me to write a nice review. I have owned 10 dogs in my lifetime and have seen vets come and go. I can honestly tell you from my animal ownership experience, that Carpenter rates 5-stars for service and integrity. My child loves it there!!! Read Less
spots2
12 Jan 2009
REPORT
What a friendly and loving staff this hospital has. From the vets to technicians. My dogs have had excellent care and love for several years. I have received many phone calls from the vet beyond busi... Read More
What a friendly and loving staff this hospital has. From the vets to technicians. My dogs have had excellent care and love for several years. I have received many phone calls from the vet beyond business hours. She also came over to my house on her DAY OFF to help me with my wonderful, dog would unfortunately could not go on any longer. This is an animal loving facility. I am so thankful they have been able to help me for so many years. THANK YOU CARPENTER ANIMAL HOSPITAL!! Read Less
kddoggies
11 Jan 2009
REPORT
I boarded my two dogs and my cat over Christmas. They needed to have some vaccines updated, and since we just moved to town we saw the doctor there. I cant remember her name but she was so nice! Sh... Read More
I boarded my two dogs and my cat over Christmas. They needed to have some vaccines updated, and since we just moved to town we saw the doctor there. I cant remember her name but she was so nice! She explained everything to me, why it was needed. I was concerned about cost with the boarding fees and Christmas time. I was given an estimate at the beginning of my appointment and the total cost was the same! When picking up my pets I spoke to one of the people who provided their care, they gave me a report card and told me about their time there. They were dirty from playing, but I did not ask for bath. From the looks of them they had a great time! My cat even ate while she was there! I cant comment on the two previous posts here, but I can say that I will be a long time customer here. I have since signed my dogs up for daycare. They start barking as soon as we turn onto the street that they are on! They run in the front door and everyone there knows who they are. Read Less
CAAnimalLover
13 Nov 2008
REPORT
Polished looks can be deceiving, trust me! I boarded my animal here while on vacation for one week. I took my dog in perfectly healthy and when I picked her up one week later she had such a serious ... Read More
Polished looks can be deceiving, trust me! I boarded my animal here while on vacation for one week. I took my dog in perfectly healthy and when I picked her up one week later she had such a serious eye infection and needed emergency eye surgery, not once, but twice! I even paid extra to have the animal caregivers spend more time with my dog. Had they been doing this, the eye infection should have never been allowed to reach such severity. My dog almost lost her eyesight had I not spent over $3,000 to have it repaired. And do you want to know what the receptionist behind the front desk said to me, don't worry, one of my dogs lost one of her eyes a few years back and she is doing just great! CAN YOU BELIEVE IT???? I was so distraught picking up my comatose dog because they had so heavily sedated her from her pain, and their lack of medical care, that I was speechless! I could not believe that such an establishment had allowed my healthy, happy dog to fall to such a state of pain and sadness. DO NOT BOARD YOUR ANIMALS HERE! BE WARNED!! They do not care for your animals as they say they do. There are plenty of other animal care facilities in the surrounding areas, PLEASE check them out before you board here. Read Less
TTenick
9 Nov 2008
REPORT
I couldn't believe the similar comments. (I wish I saw this before I took my animal there) We boarded our dog and she was bitten also! I guess they take all the animals out at once, sometimes 10 at a ... Read More
I couldn't believe the similar comments. (I wish I saw this before I took my animal there) We boarded our dog and she was bitten also! I guess they take all the animals out at once, sometimes 10 at a time! How can you monitor all of them. And I was expected to pay for the wound care! Very upset by lack of compassion. Different staff told different stories of what happened too. Very dissappointed with vet as well. Read Less
sy78800
1 Oct 2008
REPORT
We recently boarded our dog for an 11 day vacation on the west coast. A few days into the trip, we received a call from the kennel indicating that our 11 year old Bichon Frise had been bitten by anot... Read More
We recently boarded our dog for an 11 day vacation on the west coast. A few days into the trip, we received a call from the kennel indicating that our 11 year old Bichon Frise had been bitten by another dog during the evening walk. The kennel employee indicated that our dog was fine and that the dog that bit him was a puppy. She indicated that the vet would look at the dog the next morning and call us. We received no call the next day. We called the vet. The vet told us that she left us a message. It turns out that she called one of our emergency contacts; she did not call us. The vet showed no empathy and no remorse about the incident. In fact, the vet closed the conversation by telling us that we were monetarily responsible for the medical care our dog received. The vet also indicated that our dog was not bitten by a puppy. We called some of our neighbors and asked them to check up on our dog. They both received inconsistent stories about how the incident occurred. When we finally picked up our dog, it was obvious that our dog was bitten by a very large dog. There were four puncture wounds near our dog's neck. Again, none of the staff could give a clear story of how our dog was bitten. The vet did not even come out to talk to us. The kennel gave us a discount, however, they showed little care or compassion. We will never board our dog at this kennel again. Read Less
Beamsmom
10 Sep 2008
REPORT
Carpenter is fantastic! They treat our dog like he is part of the family. The service is very personal and professional. It is very clear that they truly love animals. Our dog loves going there, e... Read More
Carpenter is fantastic! They treat our dog like he is part of the family. The service is very personal and professional. It is very clear that they truly love animals. Our dog loves going there, even for check-ups or visits to the kennel. They also provide a wonderful daycare service. We highly recommend Carpenter Animal Hospital. Read Less
dogcatowner
10 Sep 2008
REPORT
My dog loved being boarded here! Also, the boarding area for cats was the best I have ever seen. All office procedures went smoothly and had no problems with staff or policies. Both my animals have... Read More
My dog loved being boarded here! Also, the boarding area for cats was the best I have ever seen. All office procedures went smoothly and had no problems with staff or policies. Both my animals have had yearly office visits and the vet was great! For once a vet did not try to sell me a bunch of procedures or lecture me on all of the preventative medicine they could do. I would highly recommend this for anyone in Cary! Read Less
flionne
9 Sep 2008
REPORT
I am surprised that others have had problems at Carpenter. I first took my puppy to another vet, also in Cary, and was dissatisfied with the impersonal service and long distance from my home. I tran... Read More
I am surprised that others have had problems at Carpenter. I first took my puppy to another vet, also in Cary, and was dissatisfied with the impersonal service and long distance from my home. I transferred my puppy's care to Carpenter about 1 1/2 years ago and have been very happy there. My dog goes there for daycare at least once per week, we use vet services, and we board him there. They have always been very caring and attentive. I have only had one problem (computer issue with new employee) and it was resolved immediately. The prices have been similar to what I paid at the other vet. I would be willing to pay a little more for the convenience of having such loving staff so close to home. I feel very comfortable having him there and HE LOVES IT! He pulls me in and I have to drag him out. Read Less
dinkakat
11 Aug 2008
REPORT
Great staff and Doctor! They answered all of my questions and provided me with much needed information. They gave my pet so much love, care and attention. I definitely recommend them!
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(919) 469-7387
7515 Carpenter Fire Station Road
Cary North Carolina 27519
Business Hours
Monday
Mon
07:30AM-18:00PM
Tuesday
Tue
07:30AM-18:00PM
Wednesday
Wed
07:30AM-18:00PM
Thursday
Thu
07:30AM-18:00PM
Friday
Fri
07:30AM-18:00PM
Saturday
Sat
08:00AM-13:00PM
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Carpenter Animal Hospital and Pet Inn

Cary, North Carolina
(60)
7515 Carpenter Fire Station Road
Cary North Carolina 27519
Carpenter Animal Hospital & Pet Inn is a full service, contemporary veterinary hospital, boarding facility, groomer, and dog daycare. We offer high quality veterinary medicine and surgery for dogs, cats, and exotic small mammals.
Monday
07:30AM-18:00PM
Tuesday
07:30AM-18:00PM
Wednesday
07:30AM-18:00PM
Thursday
07:30AM-18:00PM
Friday
07:30AM-18:00PM
Saturday
08:00AM-13:00PM
Ashton D.
19 Jun 2019
REPORT
I moved to Cary, NC for a year and during that time, I took my kitties to Carpenter. Dr. Catala was wonderful with my older cat, as she tends to get bad anxiety at the vet. Dr Catala was also able to ... Read More
I moved to Cary, NC for a year and during that time, I took my kitties to Carpenter. Dr. Catala was wonderful with my older cat, as she tends to get bad anxiety at the vet. Dr Catala was also able to find my cat a good low calorie prescription food since she's so overweight. Since she's been on that food, she's steadily lost weight and has gotten so much healthier. I also used them to board my kitties while on vacay and they were wonderful. I'd highly recommend this vet as they truly care about our animals' wellbeing, and it shows. The facility is nice and clean, everyone there is kind and polite, and they do a great job. Read Less
Erica S.
29 Mar 2019
REPORT
The service your pet will receive here is great.  I live in the Cary Park area, and this is the closest and best rated vet clinic near me.  My dog comes here regularly for her check-ups and vaccinatio... Read More
The service your pet will receive here is great.  I live in the Cary Park area, and this is the closest and best rated vet clinic near me.  My dog comes here regularly for her check-ups and vaccinations.  The veterinarians are phenomenal, and the vet techs are super friendly with your pup.The two star dock is due to waiting times and inconsistency with call backs. After booking a 4:30pm appointment, my dog wasn't seen until 5:00pm.  And also after my appointment was done I had to wait to pay because her invoice wasn't ready.  I didn't leave the clinic until almost 6:00pm, and the majority of my time was spent waiting to to see a vet, and waiting to pay.Additionally after getting a cytology test done on my dog's lump, I was informed I'd get a callback with the results two days later. It's day 3 and I have yet to hear a callback. Read Less
Scott P.
22 Oct 2018
REPORT
It really stinks that this place is right next door to me and I can't use them. Grooming appointments are booked out 4-5 months in advance, which is a little ridiculous. Office visits are really expen... Read More
It really stinks that this place is right next door to me and I can't use them. Grooming appointments are booked out 4-5 months in advance, which is a little ridiculous. Office visits are really expensive if you need to bring your pets in for routine shots. Plus, the shots themselves on top of the office fee are expensive. Read Less
Cindy Bell
4 Jul 2018
REPORT
Wonderful, caring staff who take a sincere interest in every animal that comes to them. The vets take time to explain medical problems and treatment plans in detail to pet owners. This is a top notc... Read More
Wonderful, caring staff who take a sincere interest in every animal that comes to them. The vets take time to explain medical problems and treatment plans in detail to pet owners. This is a top notch veterinary practice! Read Less
Tina Biela
21 Jun 2018
REPORT
Everyone was very nice. They are also very reasonably priced. Gave us different options of treatments.
Jeff Clark
19 Jun 2018
REPORT
Brought in our hamster that had hurt its leg and Dr. Hodges did a great job checking her over. Quickly assessed the problem and gave us great advice on how to take care of her while she healed. Now, a... Read More
Brought in our hamster that had hurt its leg and Dr. Hodges did a great job checking her over. Quickly assessed the problem and gave us great advice on how to take care of her while she healed. Now, a few days later, she is feeling much better and back to her normal self. The team at Carpenter also followed up the day after to check in on the hamster and how she was doing. I’ve never had a follow up from a veterinarian before and was highly impressed. I think this team loves what they do! Read Less
Ashley Cook
22 May 2018
REPORT
Being new to NC I was looking for a new vet for our 3 pets. We LOVED our vet in TX so the bar was already set pretty high. After asking around and reading reviews, I chose this one and was not disappo... Read More
Being new to NC I was looking for a new vet for our 3 pets. We LOVED our vet in TX so the bar was already set pretty high. After asking around and reading reviews, I chose this one and was not disappointed. After arriving, I was immediately offered help from a girl letting a dog out to do it's business (I had a dog, cat, and baby in tow). The wait was very short and all of the staff I encountered were courteous and seemed to genuinely care. I also never felt rushed throughout the appointment. I was also helped back out to my car without needing to ask (I would have managed myself, but the help sure was nice!). Overall, I am happy to have chosen this animal hospital and I'm very pleased with my experience. Definitely recommend! Read Less
Anne B.
7 May 2018
REPORT
We had to say goodbye to our sweet Sammie after 15 years and the team at Carpenter Animal Hospital was incredible. Their compassion, patience and support meant the world to us. Dr. Grimsrud is truly a... Read More
We had to say goodbye to our sweet Sammie after 15 years and the team at Carpenter Animal Hospital was incredible. Their compassion, patience and support meant the world to us. Dr. Grimsrud is truly a beautiful person and an amazing veterinarian. The whole team is professional, courteous and kind. We are forever grateful. Read Less
Christina Byrne
9 Mar 2018
REPORT
I have been taking my cats to Carpenter Animal Hospital since the original owner was there. Now owned by Dr. Hodges (for a number of years) it's even better. The team there is wonderful. They were qui... Read More
I have been taking my cats to Carpenter Animal Hospital since the original owner was there. Now owned by Dr. Hodges (for a number of years) it's even better. The team there is wonderful. They were quick to help me scan a cat who recently appeared on our doorstep to see if she had a microchip, and they went WAY above and beyond helping to care for that cat. The one instance in which an issue ever arose for us in the past (important incomplete/inaccurate information received from a vet tech) my concerns were addressed professionally and I felt heard. Eventually an issue will arise anywhere...it's how it's handled, and I felt it was handled well. When my two elderly cats passed away about a year apart the entire office signed sympathy cards. But the thing that made me Dr. Hodges biggest fan for life was the care he provided for Howard, who was my furry soulmate. I now think I should have made the call sooner when Howard's health really deteriorated at 18, I regret that I lacked the clarity to see when it was time for Howard to go...but when I did, Dr. Hodges came to the house so Howard could pass away at home instead of stressed out at the office, and I will never forget that he did that for Howard. I have no doubt that he gave Howard and I more time than he had to spare that day, even after Howard was gone and I sobbed, sharing stories of sweet Howard's life. I can't think of anything more one could wish for in a veterinarian. Read Less
Alexander Ivanov
1 Mar 2018
REPORT
Good place for grooming only. NEVER ask this clinic to issue health certificate for traveling with your pets, especially for international flights. This clinic do not have any experience in this, ... Read More
Good place for grooming only. NEVER ask this clinic to issue health certificate for traveling with your pets, especially for international flights. This clinic do not have any experience in this, which will cost you a lot of money even you made an appointment one month ago... No one in this clinic know the correct procedure of how to handle with international health certificates. Fantastically unprofessional!!!! Disappointment. Waste of time. Problems. NEVER, NEVER, NEVER!!!! ------------------------------------------------------ I will answer to the owner's comment: Owner: "These requirements vary greatly among hundreds of countries and your embassy did not have any posted guidelines (in English) nor did they share any with the USDA." Answer: This is exactly what I am trying to say. You do not have any experience in this. This information can be found in one minute and yes it is n English: aphis.usda.gov/aphis/pet-travel/by-country/pettravel-russian-federation Remember what you staff did? Just in a few days before the trip I was informed that certificate cannot be issued and endorsed. For this reason forgive me my bad language as I lost about 4k postponing my trip for one month. Owner: "Though we reiterated this fact at your appointment we followed your instructions, at your insistence" Answer: And issued me a fake certificates? Without checking any requirements of other country? Really? Dog missed one vaccine and rabbit three. USDA informed about this case of providing fake papers. Good luck. Owner: "We are also disappointed to read these comments despite our many attempts to accommodate your needs." Answer: I also disappointed that the owner called me from the one-way phone.. Owner: "We do not routinely vaccinate rabbits in this country and there was no available information specifying these requirements." Answer: But you issued fake certificate for $140. Do you understand what are you writing here? Owner: "Also, you walked out without paying your invoice and have never been billed for any international health certificates with our practice." Answer: I am kindly asking you to provide correct information here. I did not pay not because I am walked out but because your equipment did not charged me. Did I provide you with my CC? - YES. Did you put it in your machine? - YES. The fact that payment was rejected found me in Richmond USDA office next day. After, I was declined with endorsement because of the fake papers, ask your yourself for what should I pay you? Why you don't wanna pay me 4k for my loses because of your incompetence? This is enough - no more discussion with you. Read Less
Brenda L
14 Feb 2018
REPORT
Great place ever. My dogs get excited to go here. They are so awesome and caring. Thanks for all you do!!!
D. Wood
22 Dec 2017
REPORT
I have been going to Carpenter for the three years that we’ve had our dog. We usually see Dr. Pease for our dog’s check-ups and she really helped to encourage and educate me during his trying puppy ye... Read More
I have been going to Carpenter for the three years that we’ve had our dog. We usually see Dr. Pease for our dog’s check-ups and she really helped to encourage and educate me during his trying puppy year. We have used the daycare and boarding many times and our dog is always SO happy to go and is still very happy when we pick him up. We also have him groomed there, and Kim clearly LOVES dogs and especially loves our dog. Sometimes I think she likes him more than I do! 😂. Our dog is a beloved member of our family and I feel so incredibly comfortable leaving him there. I am confident that the care he receives there is not only exceptional, it is loving ☺️I cannot recommend them enough! Read Less
Emma H.
18 Dec 2017
REPORT
I've taken both of my cats here since they were kittens and the staff is wonderful! Dr. Hodges is amazing and Dr. Pease has such a gentle touch and is so good with cats. I had to make an emergency vis... Read More
I've taken both of my cats here since they were kittens and the staff is wonderful! Dr. Hodges is amazing and Dr. Pease has such a gentle touch and is so good with cats. I had to make an emergency visit today and Dr. Pease was very reassuring and took amazing care of my sweet skittish girl. Read Less
Danielle Remmy
25 Oct 2017
REPORT
We have been taking our dog to Carpenter Animal Hospital for the past two and a half years. We have enjoyed seeing all of the doctors and the techs are all very nice to me and our dog. We love how t... Read More
We have been taking our dog to Carpenter Animal Hospital for the past two and a half years. We have enjoyed seeing all of the doctors and the techs are all very nice to me and our dog. We love how they call the next day after shots or surgery to make sure our dog is doing alright. They are very caring and have a true love for animals. They are also very reasonable for their services. We have also used them for boarding on long weekends and have purchased dogs meds there. One stop shopping for all our dogs needs! Love it! Read Less
Lisa B.
19 Sep 2017
REPORT
I love this office. One of my cats has a chronic condition and Dr. Hodges is wonderful with her. I followed him to this clinic from another office. All of the doctors take the time to explain differen... Read More
I love this office. One of my cats has a chronic condition and Dr. Hodges is wonderful with her. I followed him to this clinic from another office. All of the doctors take the time to explain different treatment options (if applicable). They are caring and never rushed.I have been there when the dogs check in for daycare. Every dog seems happy and eager to be there. Read Less
Mary H.
11 Jul 2017
REPORT
I was so glad that Layla could get medical care during her last boarding visit. She is older and starting to have more health issues, very reassuring to have such attentive care. The vet on staff duri... Read More
I was so glad that Layla could get medical care during her last boarding visit. She is older and starting to have more health issues, very reassuring to have such attentive care. The vet on staff during her stay called and spent 30 min after hours explaining her diagnosis. Loved that she was allowed to hang out in the clinic during the day for her last stay, hope that you can give her this freedom again. She is more of a people dog, would prefer human time to outdoor play time usually.  Not only was it quality care, but also a very reasonable rate. Read Less
Jennifer Akins
16 May 2017
REPORT
I've been to Carpenter Animal Hospital several times for routine visits, but last year my dog had to have surgery. Their team is wonderful, and I could tell they care a lot about my pets! They took gr... Read More
I've been to Carpenter Animal Hospital several times for routine visits, but last year my dog had to have surgery. Their team is wonderful, and I could tell they care a lot about my pets! They took great care of him, and were very helpful to me, provided me with what I needed to know to continue care for him at home. I highly recommend taking your pets here! Read Less
Cindy Fleischhauer
5 Apr 2017
REPORT
I come here for my regular visits and have always been pleased. It is always clean and the staff are always friendly and helpful. Yesterday my dog hurt her leg chasing a squirrel so I called for an a... Read More
I come here for my regular visits and have always been pleased. It is always clean and the staff are always friendly and helpful. Yesterday my dog hurt her leg chasing a squirrel so I called for an appointment and got in later that day. I had to take my 5 month old with me, which made things difficult. As I walked up, a worker opened the door for me (I don't even know where he came from!). We were given a room within minutes and talking to a very nice vet tech. We soon saw Dr. Catala who was fantastic. She was super thorough and even though we were in a little past close she didn't ever make me feel rushed or like she was in a hurry. She answered every question and laid out any option available. Very straightforward. To top it all off, she walked my dog all the way out to my car and even put her in! I am so glad we chose this place and feel very well taken care of. Read Less
Nisreen Khoury
27 Mar 2017
REPORT
I began bringing my cat to carpenter animal hospital over a year ago when his condition worsened (kidney disease and gum disease) and the current vet I was seeing would not offer me any solutions. Dr.... Read More
I began bringing my cat to carpenter animal hospital over a year ago when his condition worsened (kidney disease and gum disease) and the current vet I was seeing would not offer me any solutions. Dr. Hodges, from day one was so positive and optimistic about his condition and offered multiple treatments and options. Sadly, two weeks ago I had to say good bye to my beloved cat but I firmly believe that he was able to experience another year of life and comfort because of Dr. Hodges and his staff. Every experience, even the one that involved putting my cat to sleep has been positive and professional. They even sent me an incredibly personal and thoughtful sympathy card signed by every staff member! I will be a client of carpenter animal hospital for as long as I can. They are fantastic and have beyond exceeded my expectations! Read Less
Elissa Dellosso
17 Feb 2017
REPORT
I bring my dog there for checkups and grooming. I know many people who love the daycare and boarding facilities. I see dogs pulling their owners into the place because they live it so much.
Aubrey Shuhayda
28 Jan 2017
REPORT
The whole experience was excellent! Staff and veterinarian went above and beyond. Everyone was very friendly towards me and Sadie. I felt comfortable to call with any issues that arise from our new pu... Read More
The whole experience was excellent! Staff and veterinarian went above and beyond. Everyone was very friendly towards me and Sadie. I felt comfortable to call with any issues that arise from our new puppy. We had thorough guidance and information presented to us at our first visit. I'm so thankful and happy that we found an animal hospital that is very pleasant and close to home. Read Less
Stephanie Oliverez
24 Jan 2017
REPORT
Had a horrible experience here. I brought my dog for a procedure and they took my dog in the back but didnt treat her for hours. I have been coming here for a while and they knew I did not like puttin... Read More
Had a horrible experience here. I brought my dog for a procedure and they took my dog in the back but didnt treat her for hours. I have been coming here for a while and they knew I did not like putting my dog in a cage also Dr. Hodges and Dr. Catala ( she goes by kettle) know this so they usually were good about appointment times. I usually go shopping nearby so that when i get the call to pick my dog up Im right there so they do not have to put her in a cage. I never got a call back and it was 2 hours so I just came back to find that my dog was in a cage and was not event treated. Furthermore I was not even informed, this is what upsets me. Apparently the explanation was another customer demanded their dog be seen first and they lost track. They should of at least called me to let me know this and they know I do not like locking my dog in a cage. Both Dr. Hodges and Dr. Catala were nonchalant and did not even apologize. i was shocked when their response was well we have other customers too so if you dont like it than you can go somewhere else, have a good day. I was so upset because this is not right to my baby. unlike them I look at my dog as my baby, how would you feel if you were locked in a cage.I watched them take my dog in the back when I dropped her off so I dont understand why they didnt call me back right away I was in the parking lot. It was 2 hours after I dropped my dog off. When I dropped my dog off I saw them take her to the back so I assumed they were treating her. very unprofessional, unethical, and bad customer service for telling me " If I dont like it then go somewhere else" I just wanted to cry and the sight of my dog in the cage is heartreaking. I went to another Vet but people should beware that it appears these veterinarians do not care for animals but more for a paycheck. I say this not from just this experience but makes sense when I talked to them. When I first asked Dr. Catala how do you enjoy helping these animals she replied with.."ehh its pays well" even if she was joking that's not the right answer. I real vet like the one I am going to now stated he chose veterinarian school to help animals because they are more vulnerable and that his heart goes out to dogs (he loves dogs) because they are so loyal and caring. That is the type of veterinarian you guys should find. So it is no wonder that Dr. Hodges and Dr. Catala thinks its okay to keep my dog in a cage and not respect my wishes. These animals are not just money making objects guys they are just like humans if not better. start thinking about how these animals are family members and maybe that will make you better veterinarians Read Less
Tiffani White
23 Jan 2017
REPORT
Nico enjoyed the staff and my husband was well informed and understood everything the doctor told him. Great place and convenient location...can't beat it!!
Kelly Fricky
17 Jan 2017
REPORT
Big thanks to the staff at Carpenter for examining and treating my dog after she swallowed (yet another) toy. Everyone was so friendly and helpful, and 2 separate techs came out to the waiting room to... Read More
Big thanks to the staff at Carpenter for examining and treating my dog after she swallowed (yet another) toy. Everyone was so friendly and helpful, and 2 separate techs came out to the waiting room to pet and love on my girl, which made her trip to the vet so much easier. The doctor talked me through the exam and treatments, and answered all questions I had. This staff loves animals and it shows! Read Less
Anette Allde
11 Jan 2017
REPORT
My dogs love this place, I love this place! Always excellent and caring service!
Michelle DeLong Lombana
11 Jan 2017
REPORT
The doctors and staff at Carpenter Animal Hospital are fantastic - always very caring and knowledgeable.
Jennifer Bauer Duvlaris
1 Jan 2017
REPORT
Thank you for helping us say goodbye to our best friend. You are all so kind.
Janna W. Gee
25 Dec 2016
REPORT
Our boys love the team at Carpenter! From day care to boarding to grooming, our boys are always taken care of. We're very thankful for everyone at Carpenter!!
Cheryl P.
28 Oct 2016
REPORT
I went here based on other Yelp reviews. I was not disappointed!The office was impeccable, the front desk staff were very pleasant and helpful and the vet was wonderful. I highly recommend this vet if... Read More
I went here based on other Yelp reviews. I was not disappointed!The office was impeccable, the front desk staff were very pleasant and helpful and the vet was wonderful. I highly recommend this vet if you are looking for one. Read Less
MaryAnn Tipton
13 Sep 2016
REPORT
I recently switched vets and brought my dog to Carpenter Animal Hospital. They were great! Absolutely loved them. I was most impressed with the fact that the Dr. called me the next day to follow-up... Read More
I recently switched vets and brought my dog to Carpenter Animal Hospital. They were great! Absolutely loved them. I was most impressed with the fact that the Dr. called me the next day to follow-up and talk to me in great length about my dog and his health. I would highly recommend Carpenter Animal Hospital to anyone looking for a professional and friendly vet for their pets!! Read Less
Molly Gobena
6 Jun 2016
REPORT
While on a run, I found a stray kitten in a drainage pond here in West Cary.. Cute little thing pretty much called out to me as I went by, after digging through the reeds I found a sweet little gray k... Read More
While on a run, I found a stray kitten in a drainage pond here in West Cary.. Cute little thing pretty much called out to me as I went by, after digging through the reeds I found a sweet little gray kitten :(... I could not care for it as my husband is VERY allergic... After asking around I was recommended by a neighbor to call Carpenter Animal Hospital.. They took her in without hesitation.. We lost our labrador retriever a few years ago, but when we decide to get another dog, I will MOST DEFINITELY take my pet to Carpenter Animal Hospital.. They are a great group of people who are genuinely kind and loving.. I highly recommend them as well! Read Less
Ginger Clark
18 Mar 2016
REPORT
The quality of care is impeccable. I can't say enough good things about Dr. Pease--she is knowledgeable as well as kind to our cat. She listens to you and takes your concerns seriously, while maintai... Read More
The quality of care is impeccable. I can't say enough good things about Dr. Pease--she is knowledgeable as well as kind to our cat. She listens to you and takes your concerns seriously, while maintaining gentle empathy. She explains every procedure while endeavoring to not "over-test' or "over-treat", being mindful of keeping our expense down.The office staff is very responsive and works well together. Every time we've seen the same vet tech and she has been attentive and thorough. Also, the office is clean and bright and has interesting and useful items for sale. We are very happy with our new vet and impressed with Carpenter Animal Hospital! Read Less
Tom Martin
4 Mar 2016
REPORT
The staff is wonderful. The amenities are fantastic. The staff is wonderful - yeah I know I already said that. We've been taking our pets to Carpenter Animal Hospital for about 12 years. Over that... Read More
The staff is wonderful. The amenities are fantastic. The staff is wonderful - yeah I know I already said that. We've been taking our pets to Carpenter Animal Hospital for about 12 years. Over that period of time they've been part of the lifecyle of both my dogs. When we moved to the area my first dog (a Jack Russell Terrier) was 7 years old. At first I started taking him there for general vet appointments. The funny thing is that he was never upset at going to see the Vet. Despite being poked and prodded he actually seemed to like it there. It took me a while to figure out why. Its because of the staff. The people that work there are dog people. I'm sure their cat people too, but I don't have a cat. They actually love dogs and treat them like their own. So when it was time to take him to to Vet it never bothered him. This was incredibly comforting as he got older and at the age of 17 1/2 was at the end of his life with us. I know they experience this event more than any of us can imagine. On his last day they tried to make us both comfortable but as I was crying so too was the staff ( I don't want to name them here, but I know every one of their names). They treated us both like family. Several months later my family decided that our home was empty without our dog, and while no dog would ever replace him - it just wasn't the same. So we decided to get another Jack Russell Terrier. The first day that we brought our "new dog" in for his first checkup - one of the staff members (I know her name) actually hugged me and cried because they knew how difficult is was for us. Our "new" god has all his checkups done there and goes to "Doggie Day Care" 1 x week. Here's a question for you - "How do you get a 2 Year Old Jack Russell Terrier to sleep for 2 days?" - You send him to Doggie Day Care for 1 day! He loves it. In fact, he loves it so much that my wife is jealous because he is more happy to go there than stay home and play with her. In fact, if we mention the name of one of the ladies that works they he goes crazy and runs to the door - ready to go! What more can I say. I trusted both my dogs to their care for over 12 years. We use them form standard vet care (they are the best), weekly Doggie Day Care (he loves it), and we use them for Boarding (they are the ONLY place we would trust our dogs to) If you go there and find a small puddle of pidldle on the floor - its probably from our dog at getting excited seeing his friends in the lobby. Read Less
Ray Shirtz
3 Mar 2016
REPORT
We have a 6 year old black lab named Lola and I think what Lola wants Lola gets at CAH. We have boarded her there on several occasions since moving to the area last year. Her care must be GREAT bec... Read More
We have a 6 year old black lab named Lola and I think what Lola wants Lola gets at CAH. We have boarded her there on several occasions since moving to the area last year. Her care must be GREAT because she loves to go there - even to the point of putting her paws on the counter (sorry) and peeking over to see who is there. Makes us feel much better about leaving her there when we have to. Excellent personable caring staff. Read Less
Savage Puffin
15 Feb 2016
REPORT
I really love CAH. They know my dogs, they love my dogs - I've used their boarding services and their doggy day care. My dog had such a good time that every time we show up at the vet's now, she pract... Read More
I really love CAH. They know my dogs, they love my dogs - I've used their boarding services and their doggy day care. My dog had such a good time that every time we show up at the vet's now, she practically pulls my arm off in her excitement to get IN the door. For vet services, they're pretty reasonably priced I think - not cheap, but definitely worth it. They take the time to listen to my concerns and research the best ways to meet my needs while also making sure the dogs are taken care of. And even when it comes to end of life decisions, they're respectful and kind and understanding. I initially started going when I lived 10 minutes away - now I've moved, and I'm an hour away - and I still take my dogs there because of the quality of care and the people.Read Less
John Azzu
13 Feb 2016
REPORT
Excellent service and seemed like genuine care for my dog. They promptly called me back to follow up and see how my dog was doing. They did not push me to do services that were unnecessary for my old... Read More
Excellent service and seemed like genuine care for my dog. They promptly called me back to follow up and see how my dog was doing. They did not push me to do services that were unnecessary for my older dog. One of the most caring veterinary hospitals I have been too. Would highly recommend. Very deserving of one the only 5 star reviews I have given. Read Less
Lindsay Simpson
9 Jan 2016
REPORT
Today was my Foxhound's first visit to CAH and I'll never take her anywhere else. She's been to four other vets in the seven years I've had her and I never felt like they really cared about her--- ju... Read More
Today was my Foxhound's first visit to CAH and I'll never take her anywhere else. She's been to four other vets in the seven years I've had her and I never felt like they really cared about her--- just about the bottom line. Dr. C took the time to listen to my concerns, took her time with my dog, and was beyond sweet to boot! The vet tech and receptionist were delightful as well. I really appreciated the huge exam rooms and the fact they had a towel on the floor rather than a cold table. I'm just so thrilled and am so happy to now have a vet I can trust! Read Less
Fran Modugno Arsena
14 Jul 2015
REPORT
I brought my golden retriever to be groomed. As soon as the groomer came up front she started to let my dog, who in30 seonds ws in her lap. As I am neurotic about my dog I was worried about this groom... Read More
I brought my golden retriever to be groomed. As soon as the groomer came up front she started to let my dog, who in30 seonds ws in her lap. As I am neurotic about my dog I was worried about this grooming. OMG let me tell anyone reading this, this lady did a fabulous job. My dog was cut to the Golden retriever standard. His coat as all even, his feet were perfect, and his ears were trimmed perfectly. His coat feels so soft and lays perfect.Read Less
Margorie G.
1 Feb 2015
REPORT
What a lovely animal hospital. Not only is it clean and decorated with furry friends in mind but the reception area is huge. The front desk staff is very lovely and welcoming. They have different item... Read More
What a lovely animal hospital. Not only is it clean and decorated with furry friends in mind but the reception area is huge. The front desk staff is very lovely and welcoming. They have different items for sale like food, toys, clothes, beds, leashes, treats, anything your pet would need.My sister brings her pup here so on my trip to visit her we stopped by since she told me they sell Virbac C.E.T. petite dental chews 30 count for only $10.94 which is a great deal since I can't find them in south Florida for less then $19. They also showed me other products that they recommend to keep my Eva's teeth healthy and in her mouth lol.It seems like a very professional, clean, and loving place for all your pets needs. My sister who brings her puppy here is very happy with the quality of care she's gotten. Read Less
Sharon B.
9 May 2014
REPORT
Dr. Hodges and Dr. Pease have both provided veterinary care for our two dogs. Our dogs have various issues that make them difficult to treat at times, but these veterinarians exhibit patience and know... Read More
Dr. Hodges and Dr. Pease have both provided veterinary care for our two dogs. Our dogs have various issues that make them difficult to treat at times, but these veterinarians exhibit patience and knowledge that lets me know my dogs are in good hands. Read Less
Heather N.
30 Apr 2014
REPORT
I am grateful for Dr. Hodges and his amazing team at Carpenter Animal Hospital and Pet Inn. Dr. Hodges is not only incredibly knowledgeable but also wise when it comes to his patients’ care and his ca... Read More
I am grateful for Dr. Hodges and his amazing team at Carpenter Animal Hospital and Pet Inn. Dr. Hodges is not only incredibly knowledgeable but also wise when it comes to his patients’ care and his calm demeanor helps keeps patients (and their humans at ease). We have some special needs kittens that he and his staff took care of for 5 months. It was an unfortunate situation but he and his team provided so many silver linings to that cloud and we, along with Miles and Maisy, our cats, will always be thankful. We also started taking Sadie, our dog, to Carpenter Animal Hospital and have been very pleased. Dr. Hodges and his team have each animal’s and their human’s best interests at heart! Read Less
Quentin H.
12 Apr 2014
REPORT
Hi All- This is Dr. Hodges at Carpenter Animal Hospital (& Pet INN) and I wanted to let you know that I took over ownership and management at the end of May of 2013. So please don't hold a... Read More
Hi All- This is Dr. Hodges at Carpenter Animal Hospital (& Pet INN) and I wanted to let you know that I took over ownership and management at the end of May of 2013. So please don't hold any negative reviews against us before that date. We encourage you to stop by and meet us for a tour- we are sure you will be impressed. And we want you to be sure you are comfortable with your pet's care, no matter the service. Visit www.carpentervet.com for more info. Thanks! Read Less
Brittany Bullock Fleischhauer
11 Mar 2014
REPORT
Carpenter Animal Hospital is one of the best animal hospitals in the area! I took my poodle mix in to get a yearly checkup and also to get neutered and Dr. Hodges was very personable and extremely kno... Read More
Carpenter Animal Hospital is one of the best animal hospitals in the area! I took my poodle mix in to get a yearly checkup and also to get neutered and Dr. Hodges was very personable and extremely knowledgeable regarding the health of my dog and explained every step of the procedure with me. After my dog's surgery the hospital called in regularly to check in on him and always asked if I had any questions or concerns. The hospital is clean, updated, and the staff is always friendly. I will definitely be returning! Read Less
YPMobile User
23 Jan 2014
REPORT
Dr. Hodges and crew really know what they are doing. They provide a warm, inviting environment for its customers and provide multiple solutions with options to help with the decision making process fo... Read More
Dr. Hodges and crew really know what they are doing. They provide a warm, inviting environment for its customers and provide multiple solutions with options to help with the decision making process for your pet. They genuinely seem to care about your animal which is what you want in anyone who is looking after the health of your 4-legged best friend. The prices are reasonable and the hospital itself has state of the art equipment and facilities. All in all, a great experience which I'd recommend to anyone. Read Less
bav2112
7 Oct 2013
REPORT
A great place. The staff cares for any animal that comes in.
Pruitt
24 May 2012
REPORT
Absolutely the most non-compassionate vet I have ever met. Was very rude after asking questions about a previous visit, would'nt return phone calls after several requests and on top of all of that our... Read More
Absolutely the most non-compassionate vet I have ever met. Was very rude after asking questions about a previous visit, would'nt return phone calls after several requests and on top of all of that our pet ended up with an infection after we asked why she wasnt given an antibiotic after having surgery!!! Thank goodness there was another vet that actually cared that was able to give our pet some relief!!! Read Less
jmtackett
9 Feb 2010
REPORT
Our dog has had ear infections and related issues for years. They were able to resolve her ear problems and she has been fine since. They were very nice and concerned about Abbey. I would recoomend... Read More
Our dog has had ear infections and related issues for years. They were able to resolve her ear problems and she has been fine since. They were very nice and concerned about Abbey. I would recoomend both vets to anyone.James Tackett Read Less
perstamit
6 Jul 2009
REPORT
We've been taking our cats and dog to this vet since they opened. We've generally had great experiences. My dog (yellow lab) absolutely loves going to their kennel for boarding. I can barely contai... Read More
We've been taking our cats and dog to this vet since they opened. We've generally had great experiences. My dog (yellow lab) absolutely loves going to their kennel for boarding. I can barely contain him once he sees their building and once inside, he can't wait to get in the back room. Sometimes we think he enjoys the kennel more than he does our home... Read Less
WBenson76
12 Feb 2009
REPORT
I've been to this Vet a few times. It was do-able for vaccines. But, on my last visit I was in the exam room and actually overheard the employees and the Vet making fun of clients!!! And even complain... Read More
I've been to this Vet a few times. It was do-able for vaccines. But, on my last visit I was in the exam room and actually overheard the employees and the Vet making fun of clients!!! And even complaining that one didn't have the money. I will not go back! Read Less
JoeTalent
12 Feb 2009
REPORT
Very disappointed. I just moved here and went based on the printed reviews. The owner was rude to my child. Would not give me straight answers regarding my pets? medical issues and just wanted me to s... Read More
Very disappointed. I just moved here and went based on the printed reviews. The owner was rude to my child. Would not give me straight answers regarding my pets? medical issues and just wanted me to sign an estimate for over $400. I had brought my records from my other vet with me but this vet wouldn?t or didn?t believe the vaccine history and bloodwork results. I waited over 30 minutes to actually get into the exam room and the front office lady was extremely dismissive and rude. I will not go back. I believe all the negative comments are true. What a shame?they are close to our house. Read Less
ahug
29 Jan 2009
REPORT
I believe CAH is the greatest dog care/vets office/boarding facility in NW Cary. My dog cannot wait to get there for dog care/boarding/doctor visits. I moved from another state where vet clinics just... Read More
I believe CAH is the greatest dog care/vets office/boarding facility in NW Cary. My dog cannot wait to get there for dog care/boarding/doctor visits. I moved from another state where vet clinics just give you a number and you take your turn for service. Carpenter Animal Hospital cares and to prove it, my dog has never been happier. Each animal is given their private suite to spend the night versus a cage that most vets use. They are very responsive and will treat your animal if anything happens while they are boarding. I never have to worry about my pet while he is boarding or being seen there. And, day care! It's the greatest. My dog goes each and every day to play, be stimulated with other animals, and practice his obedience. Every morning, my pet is sitting at the back door waiting to go to ""school"". Dr. Griffith and Dr. Nichols are delightful and go the extra mile to make sure that all visits are comprehensive. I appreciate their follow-up apts too making sure that side effects of medications and treatments are successful. Their facility is so clean and neat all the time. If for any reason you need help with your pet getting in and out of the car, they are there to help you. They care at Carpenter Animal Hospital. It is a pleasure for me to write a nice review. I have owned 10 dogs in my lifetime and have seen vets come and go. I can honestly tell you from my animal ownership experience, that Carpenter rates 5-stars for service and integrity. My child loves it there!!! Read Less
spots2
12 Jan 2009
REPORT
What a friendly and loving staff this hospital has. From the vets to technicians. My dogs have had excellent care and love for several years. I have received many phone calls from the vet beyond busi... Read More
What a friendly and loving staff this hospital has. From the vets to technicians. My dogs have had excellent care and love for several years. I have received many phone calls from the vet beyond business hours. She also came over to my house on her DAY OFF to help me with my wonderful, dog would unfortunately could not go on any longer. This is an animal loving facility. I am so thankful they have been able to help me for so many years. THANK YOU CARPENTER ANIMAL HOSPITAL!! Read Less
kddoggies
11 Jan 2009
REPORT
I boarded my two dogs and my cat over Christmas. They needed to have some vaccines updated, and since we just moved to town we saw the doctor there. I cant remember her name but she was so nice! Sh... Read More
I boarded my two dogs and my cat over Christmas. They needed to have some vaccines updated, and since we just moved to town we saw the doctor there. I cant remember her name but she was so nice! She explained everything to me, why it was needed. I was concerned about cost with the boarding fees and Christmas time. I was given an estimate at the beginning of my appointment and the total cost was the same! When picking up my pets I spoke to one of the people who provided their care, they gave me a report card and told me about their time there. They were dirty from playing, but I did not ask for bath. From the looks of them they had a great time! My cat even ate while she was there! I cant comment on the two previous posts here, but I can say that I will be a long time customer here. I have since signed my dogs up for daycare. They start barking as soon as we turn onto the street that they are on! They run in the front door and everyone there knows who they are. Read Less
CAAnimalLover
13 Nov 2008
REPORT
Polished looks can be deceiving, trust me! I boarded my animal here while on vacation for one week. I took my dog in perfectly healthy and when I picked her up one week later she had such a serious ... Read More
Polished looks can be deceiving, trust me! I boarded my animal here while on vacation for one week. I took my dog in perfectly healthy and when I picked her up one week later she had such a serious eye infection and needed emergency eye surgery, not once, but twice! I even paid extra to have the animal caregivers spend more time with my dog. Had they been doing this, the eye infection should have never been allowed to reach such severity. My dog almost lost her eyesight had I not spent over $3,000 to have it repaired. And do you want to know what the receptionist behind the front desk said to me, don't worry, one of my dogs lost one of her eyes a few years back and she is doing just great! CAN YOU BELIEVE IT???? I was so distraught picking up my comatose dog because they had so heavily sedated her from her pain, and their lack of medical care, that I was speechless! I could not believe that such an establishment had allowed my healthy, happy dog to fall to such a state of pain and sadness. DO NOT BOARD YOUR ANIMALS HERE! BE WARNED!! They do not care for your animals as they say they do. There are plenty of other animal care facilities in the surrounding areas, PLEASE check them out before you board here. Read Less
TTenick
9 Nov 2008
REPORT
I couldn't believe the similar comments. (I wish I saw this before I took my animal there) We boarded our dog and she was bitten also! I guess they take all the animals out at once, sometimes 10 at a ... Read More
I couldn't believe the similar comments. (I wish I saw this before I took my animal there) We boarded our dog and she was bitten also! I guess they take all the animals out at once, sometimes 10 at a time! How can you monitor all of them. And I was expected to pay for the wound care! Very upset by lack of compassion. Different staff told different stories of what happened too. Very dissappointed with vet as well. Read Less
sy78800
1 Oct 2008
REPORT
We recently boarded our dog for an 11 day vacation on the west coast. A few days into the trip, we received a call from the kennel indicating that our 11 year old Bichon Frise had been bitten by anot... Read More
We recently boarded our dog for an 11 day vacation on the west coast. A few days into the trip, we received a call from the kennel indicating that our 11 year old Bichon Frise had been bitten by another dog during the evening walk. The kennel employee indicated that our dog was fine and that the dog that bit him was a puppy. She indicated that the vet would look at the dog the next morning and call us. We received no call the next day. We called the vet. The vet told us that she left us a message. It turns out that she called one of our emergency contacts; she did not call us. The vet showed no empathy and no remorse about the incident. In fact, the vet closed the conversation by telling us that we were monetarily responsible for the medical care our dog received. The vet also indicated that our dog was not bitten by a puppy. We called some of our neighbors and asked them to check up on our dog. They both received inconsistent stories about how the incident occurred. When we finally picked up our dog, it was obvious that our dog was bitten by a very large dog. There were four puncture wounds near our dog's neck. Again, none of the staff could give a clear story of how our dog was bitten. The vet did not even come out to talk to us. The kennel gave us a discount, however, they showed little care or compassion. We will never board our dog at this kennel again. Read Less
Beamsmom
10 Sep 2008
REPORT
Carpenter is fantastic! They treat our dog like he is part of the family. The service is very personal and professional. It is very clear that they truly love animals. Our dog loves going there, e... Read More
Carpenter is fantastic! They treat our dog like he is part of the family. The service is very personal and professional. It is very clear that they truly love animals. Our dog loves going there, even for check-ups or visits to the kennel. They also provide a wonderful daycare service. We highly recommend Carpenter Animal Hospital. Read Less
dogcatowner
10 Sep 2008
REPORT
My dog loved being boarded here! Also, the boarding area for cats was the best I have ever seen. All office procedures went smoothly and had no problems with staff or policies. Both my animals have... Read More
My dog loved being boarded here! Also, the boarding area for cats was the best I have ever seen. All office procedures went smoothly and had no problems with staff or policies. Both my animals have had yearly office visits and the vet was great! For once a vet did not try to sell me a bunch of procedures or lecture me on all of the preventative medicine they could do. I would highly recommend this for anyone in Cary! Read Less
flionne
9 Sep 2008
REPORT
I am surprised that others have had problems at Carpenter. I first took my puppy to another vet, also in Cary, and was dissatisfied with the impersonal service and long distance from my home. I tran... Read More
I am surprised that others have had problems at Carpenter. I first took my puppy to another vet, also in Cary, and was dissatisfied with the impersonal service and long distance from my home. I transferred my puppy's care to Carpenter about 1 1/2 years ago and have been very happy there. My dog goes there for daycare at least once per week, we use vet services, and we board him there. They have always been very caring and attentive. I have only had one problem (computer issue with new employee) and it was resolved immediately. The prices have been similar to what I paid at the other vet. I would be willing to pay a little more for the convenience of having such loving staff so close to home. I feel very comfortable having him there and HE LOVES IT! He pulls me in and I have to drag him out. Read Less
dinkakat
11 Aug 2008
REPORT
Great staff and Doctor! They answered all of my questions and provided me with much needed information. They gave my pet so much love, care and attention. I definitely recommend them!
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