What a great staff, so kind and loving. We had an emergency situation, they came in early for our cat. Helped us with a the best care option for her and did surgery that day. Two of their technicians (Kate & Rachel) worked through their lunch break to help. They are the best!! Read Less

We love Pet Sound. We have been bringing our pets to them in Cary (even though we live in North Raleigh) because of the quality care and gentleness with which they treat our dogs. We board our animals with them as well. They remember little details and eating habits and are genuinely kind to all the animals that come in. Read Less

They are extremely helpful and hardworking! The staff has taken tremendous care of our dogs and the care is always very personal. While it isn't a huge hospital, it offers a wide variety of services and we are always able to get in right away for emergencies. The best example is our dog was in a fight and had to get her lip surgically reattached and I couldn't imagine it going any better. Despite her extreme anxiety in hospitals she was very calm when we brought her in and took her home. Read Less

This is a great place! The staff is friendly and helpful and Dr. Mince is very knowledgeable. He takes the time to talk through treatment plans. They have been good about fitting me in when I had an immediate issue. The daycare is wonderful, as is the staff there. I highly recommend the vet and daycare! Read Less

This is a great vet! Dr. Monce seems to truly care about the animals well being. He is very knowledgeable about meds and pet food. The best kept secret is the daycare next door. They are fabulous! My dogs drag me into the daycare. They love the staff and the staff loves them. I started at the daycare and then switched to the vet. I can't say enough good things about PetSound. I highly recommend them! Read Less

Office staff has always been extremely kind, caring and professional. They adore the animals that come in (even when they bark constantly like mine did on the last visit). Dr. Monce is more knowledgeable than any other vet we've tried, and has no problem having high-level chats with you about all the options available for your fur-child. You can tell he absolutely loves his job. He performed complicated knee surgery on our pup and the healing went super smoothly. We won't go anywhere else from here on out. Read Less

Petsound Animal Hospital and it's amazing staff have provided top notch care for our pugs for over 10 years. We are grateful for their expertise, compassion and genuine desire to offer the best care available! Read Less

Dr. Monce is simply outstanding. Compassionate and totally competent. We've been going there for almost ten years and have no complaints. We've had emergencies during normal office hours where I've thrown the dog into the car and called on our way and there has never been any question about taking us in. He's referred us to the vet school and to a local orthopedic vet when it was necessary without hesitation. His office staff and technicians are wonderful and most of them have been with him for years. I think that says a lot about him as a vet and as a person. Read Less

Worst vet! Made an appointment told them where I had received past vacations for my dog. There was an issue and they were unable to receive the proof vaccines . They didn't notify me that the information couldn't be obtained until the day of my appointment. Once I got there. Of course they went ahead and saw my dog with out proof of vacations because they wanted the office visit money they even gave him a steroid shot for his issue. When it came to selling me the other medication he needed they told me NO not without his proof of vaccination. This medication is prescription only! So you are telling me you could give him a steroid shot but couldn't give him prescription flee and heartworm medication. There intentions was obvious which was making sure they got that money for the office visit. Read Less

For over 10 years we have brought our pups to Petsound. I can honestly say every time we go I am amazed by the staffs kindness and Dr. Monce's care and compassion for my pups.Dr. Monce is highly trained and truly wants to provide the best care possible without jumping to high dollar treatments. It is so refreshing to see someone so passionate about their career. My pups are so lucky to have Petsound in their corner. I highly recommend them and I am so grateful we found them all those years ago! Read Less

Dr Monce is an incredible veterinarian and thoroughly explained the course of treatment and the possible treatment needs and outcomes for my cat when I brought him in for some intestinal issues. The prices are very reasonable and I didnt feel like I was being "sold" on anything. He was able to provide me with excellent food recommendations to help my cats intestinal problems as well. I was VERY impressed with his knowledge! My issue ( and the reason im writing the review ) is due to the front desk staff, specifically Caroline. When I called to schedule my cats appointment, I was told I needed to bring him in early in the morning. I explained to the receptionist over the phone that I had to be at work at 8 a.m. and that I would have to drop him off before hand. She told me that there would be no problem in doing this. The morning of, I showed up at 7:50 and waited outside because the doors were locked. Caroline opened the door and told me that I couldnt come in because it wasnt 8 yet. I explained that I had spoke to someone over the phone and they had told me that it was okay that I dropped him off a few minutes early. She said there was no record of that and that she would not let me drop my cat off. SO, I had to leave the office, rush to work, which resulted in me being late for work, and then I had to leave my hungry, scared cat in my car for an hour until I got a break between my patients to run him back over the Petsound. ALL OVER 10 MINUTES. It would have been so easy for her to just say no problem, we open in 10 minutes, you can come in and drop him off. It was extremely inconvenient and insensitive. Read Less

Dr. Monce is exceptional we went to four other vets in Raleigh and now drive 45 min to go to Pet Sounds. He was recommended by NC State Vet Hospital after Bella's 5 day stay post a pancreatitis attack that almost killed her. We had spent thousands of dollars on Vet bills and were in other Vet offices weekly prior to Dr Monce he has kept Bella healthy and her brother Charlie too since 2010 and saved us lots of money through his preventive approach. If you need a diagnosis and are getting nothing but bills elsewhere, go here and see Dr Monce. We found out later Vets from all over call him to consult on the tough cases. Read Less

Everyone here is fantastic! The front desk staff are always so kind and treat my dogs wonderfully.  Dr. Monce is a great surgeon and my dog recovered beautifully from her knee surgery. Both Dr. Monce and Dr. Moyer are helpful and understanding!  I feel very comfortable at Pet Sound and I absolutely trust them with my dogs! Read Less

Dr. Monce and his staff are phenomenal! They provided my cat (who was having major urinary issues) the best care and support. I would recommend anyone with a pet (especially a cat) go to PetSound.Read Less

I've never been to a vet where you KNOW that he actually cares about my animals' wellbeing, as much as I do. He will be thorough, I can promise you that. He will not charge you an arm and a leg. He will give you ideas and help you take care of your "loves" the absolute best way possible. Dr. Monce is amazing!Read Less

Dr. Monce is a fantastic vet. We have taken both our dogs to him for their entire lives and now I continue to see him with my cat. He is always willing to answer questions and throughly explaines all the options available with treatments. If I could give this 10 stars I would.Read Less

Was referred to Dr. Monce years ago. Have never regretted the transition to his office, even now given a 60-mile round-trip to see him. He has a friendly and understanding manner. He will sit and explain what he sees until you understand. He does not knee-jerk and look for expensive alternatives. He repaired my Sadie's torn ACL. He manages her Cushings Disease. I have the utmost confidence and respect in his ability to handle any emergency or treatment. Read Less

When you find a vet that loves animals, you know that your in the right place. I felt this way coming here today. I have never had a vet not rob me. In fact, I left feeling like I robbed him. The secretary even helped me administer my dog's pain medicine and believe me that wasn't an easy task. Thank you Read Less

Our 15 month old Labrador had an unusual condition in which his ureters didn't properly connect to his bladder. We drove him from Kentucky to Dr Monce for surgery. It was an extensive surgery and Moses stayed at PetSound Clinic for 10 days. They took excellent care of him and we're happy to say he is fully recovered and cured! They are THE BEST! Read Less

If I could give more stars to you guys, the page would be full. You guys are Sammy's angels and I am forever in debt to you for rescuing my baby. Thank you again and have a Very Merry Christmas and a Happy New Year. Read Less

Dr. Monce was recommended to me by a friend/colleague when I got my puppy at 8 weeks old. My coworker had been taking his cats and dog there for years, so I decided to give them a go. I have not been disappointed!! They are always attentive and thorough whenever we go for whatever we go for! My dog has had his annual checkups and vaccines here as well as been treated for ear infections and had nail trimmings. They strive to make it a stress-free environment for him (he HATES nail trimmings) and are concerned with making sure he gets the best treatment and care. They remember us by name and even remember some of his history, which is impressive to me given the volume of patients they seem to have.They have managed to work me in last minute on several occasions and are never short or snippy, even when I can tell they're quite busy. They've even recommended training programs/trainers and recreational activities to address some behavioral concerns I've had. Facilities are clean and well maintained and the staff is excellent. Can't say enough good things about this vet!! Read Less

We lost our cat,Dracula, last week. Dr. Monce, Rachel and the rest of the staff were amazing. Not only did they send us a sympathy card but they made a donation to the Arbor Day Foundation in Dracula's name. Ten trees will be planted in the Blackwater River State Forest. Awesomeness!!!! Love Petsound Animal Hospital! Read Less

Our sweet puppy, Biggs, got spayed today. I am so thankful for our wonderful, amazing veterinarian, Dr. Monce and his exceptional staff. They are not only caring and capable but go above and beyond for their patience and their owners. Thank you guys for all you do and for being truly superior! Read Less

I would not suggest this vet to anyone. He spends 5 mins or less with the animal. In my opinion that's not enough time to really look at my animal. And on top of that he is very rude every time I have gone there. I recommend Dr.Cochran at VCA animal hospital in apex they spend time with your animals and get to know them. They make sure they didn't miss anything. Will never take my animals to this vet again. I will stick with VCA. Read Less

I absolutely cannot recommend Pet Sound Animal Hospital enough.  I am not writing this after merely one good visit but after having taken my pet to this location for a couple of years there is no other place in the area I will consider.  First, the staff are very friendly, helpful, and do simple things like remember you and your pet.  Sure, they may read your name in the upcoming appointments so when you walk in they can say "Oh, hello there, Abbie." but nonetheless, it's a nice feeling.  The vets are talkative, informative, and really enjoy talking about your pet with you.  Not even just medically, but I have had great conversations and advice regarding agility training, good parks in the area, and other fun things I could do with my dog.  It really builds a comfortable and welcoming environment.About a year ago I took my dog in for an ear infection.  Pet Sound treated her and gave me some medication to take home to continue the treatment.  Upon her follow up, they said she looked good and clear which was a relief as I was leaving town that week.  A couple days into my trip I got a call from my pet sitter who was a bit frantic as my dog wasn't acting right at all.  I told her to take my dog to Pet Sound to have her looked at.  During this visit the vet found an incredibly deep infection that they simply did not catch the first time.  But what they did next is what sold me on this place.  They owned up to overlooking the infection and not catching it.  They treated my dog, watched her for the day and gave my pet sitter additional meds to take home for ongoing treatment.  They did this all themselves, no fee, no vet/hospital run around or anything.  They admitted to an oversight and fixed it, no questions.  This instilled an immense amount of trust in me.Most recently my dog had begun vomiting quite frequently.  I called Pet Sound in a rush and they were able to squeeze me in right away, right at the end of the day.  The vet came in, was very informative again, knew my dog, and her history, and was very reassuring of the issue.Conveniently, I am going out of town again this weekend and am boarding my dog with Pet Sound as well.  Their prices for boarding are not only reasonable but knowing that she will be in the care of the staff that already knows her, and that she already knows makes me feel very comfortable.I fully trust my dog at Pet Sound Animal Hospital.  On numerous occasions they have gone above and beyond what I would have expected.  I can say that I trust them to do what is best for my dog whether that be during an exam or boarding.  Again, until I leave the Triangle, I have no intention on going anywhere else for any vet needs.  They have won themselves a loyal, loyal customer by providing very attentive, honest service.Thank you! Read Less

10 out of 10 !!!!! Best vet experience ever! I only wish we had switched to PetSound sooner. The dental bill was a fraction of what we had been paying. More importantly, the staff had a very calming affect on my high strung pooch. They didn't overly drug her or keep her for hours and hours after her cleaning. She was happy when I picked her up, and she didn't try to bite anyone. I expected our bill to be $600-$800 (as it had been in the past at our old vet) so when it was under $300 you could have knocked me over with a feather. She got shots, an exam, a cleaning, her nails clipped, and some other stuff like x-rays. They are very honest and I truly believe they care about my dog. I'd suggest everyone goes there, even if you are happy with your vet, just have them give you a second look before you let your vet pull teeth. You might be pleasently surprised, I was. Read Less

I took my rescued dog in for an annual exam by Dr. Blackmer last week. The exam was ok, but just ok and underwhelming compared to the exam conducted last year by Dr. Monce, who seemed much more concerned and was willing to give us than just the few minutes we were given this time. My dog is (quite obviously) handicapped and this time her condition barely came up during the exam. Besides looking in my dog's mouth and running hands over her belly, the exam was far too brief for the fee. At the exam's conclusion I was told that my dog needed a teeth cleaning. Her teeth looked like stalactites, so I expected that. We discussed the price of a cleaning and I established expectations. I asked that I be contacted if the ~$200 cleaning (which I learned later is expensive) yielded any need for more procedures, and therefore additional costs, and all obliged. Then I went to the front desk to book the teeth cleaning for the following week. Again, I spelled out my expectations: I expect to incur the $200 charge for the teeth cleaning (which included anesthesia, IV fluids)  and reiterated to the front desk staff that I be phoned for approval should anything beyond the cleaning itself be deemed necessary.I had my phone on me all day, anticipating a call. I even ran four miles during my lunch break with my phone in my hand so I wouldn't miss a call from PetSound. No calls came. At 3pm I called, as instructed, to see how things went. I was briefly  told everything was fine and to come get her at 4:30.When I arrived, the front desk staff was friendly enough, but I was really rubbed wrong when the gal checking me out said to me in a weary tone, "Soooooo, are you ready to hear your total?" Nice delivery...She tells me I owe over $350. OVER $350?! Why? Because they pulled out two teeth.Back and forth we went as my blood boiled. When I explained the multiple conversations that I had with several staff members about the protocol established, I got: "Well, who did you talk to?" Really?! Is it the Customers' job to manage vet staff to ensure that the left hand talks to the right hand? None of their staff wore a name tag. Her approach seemed to be to find a scapegoat on staff to blame for the confusion. At this point a brunette I've not yet met comes out from the back to discuss all this and offers me a 10% discount, which was just insulting. When I told her that would not do, that I'd be paying only what I was set up to expect to pay, she went back into the room behind the desks and had an inaudible conversation with someone(s)  that never showed their face(s), and then explained that yeah, they'd give me a discount, and this time she says it's 20% off and I say, "Well 20% beats the 10% off originally offered" and then she says, "Oh no not 20%, I did not mean to say 20%, just 10%". Unbelievable. It got worse.Out came the nurse/vet assistant person to explain to me what was done to my dog. She showed me a diagram of a dogs mouth and teeth, on which are two arrows pointing to the two teeth they extracted. I look at the invoice they'd presented and there were charges for 3 extracted teeth, one of which is for a canine tooth to the tune of $48.00. I look at the invoice - charging me for 3 teeth, and back at the diagram, which shows that there were two teeth removed. At this point any remaining faith in this company or a satisfactory resolution has been snuffed. I ask, "Are you sure you're even talking about MY DOG?! Come on guys!" I was coerced into paying the teeth cleaning fee, so I left them a $200 check, grabbed my dog and got out of there and I will not be back.There are far better, more professional veterinary outfits in the Triangle. This morning, just to put some checks and balances on pricing, I called several vets to gauge the cost of a teeth cleaning and learned that $200 is about twice as much as other vets charge.Take your fur babies elsewhere. Pet(UN)Sound was a disaster. Read Less

I just want to thank the enire staff for their kindness and compassion.  It is very diificult to find a facility where everyone seems to operate in the best interest of the companion animal and family.  I can call with a simple question or an urgent need to see the DVM and my concerns and questions are always addressed in a timely fashion.  Both Dr. "B" and Dr. Monce are genuine in the care, concern, and treament and more importantly always try to be conservative in the cost and ordering of unnecessary tests, etc. I travel from Durham to this hospital and would never consider going elsewhere.   Thank you and keep up the excellent work!! Read Less

(1) We really trusted Dr Monce's practice for accurate diagnosis and decision regarding course of treatment. (2) We trust him for not over prescribing medicines or carrying out unnecessary procedures. In fact you may be left with the feeling sometimes whether he is being aggressive enough. Example: Banfield would suggest a teeth cleaning procedure every time, and would recommend it to be done annually. Dr. Monce told us that the procedure is done under anesthesia and that is not a good thing. Think about it, would you carry out such a procedure every year, if it was your child?(3) Rightly priced too. And we trust him for surgical processes as well.(4) So nice to talk too ! Read Less

My entire family takes their dogs and cats to Dr. Monce.  I personally drive from Chapel Hill to Cary just so my Swiss Mountain Dog and Chihuahua can see him!  My parents have had two major heath issues with their pets--a cat with insulin-resistant diabetes and a very young dog with lymphoma.  Dr. Monce was extremely knowledgeable about both conditions and worked around the clock to fight the diseases.  He also was conscious of the costs and worked with them to pay their bills off.  He is extremely compassionate and can figure out the source of weird problems, like when my middle-aged Swissie developed incontinence.  He also does volunteer surgeries on shelter animals and trains veterinary students.  He is amazing!  My dogs will never go to anyone else! Read Less