I have been taking my little guy Biggie to Falconbridge since he was a small pup, which is now more than 10 years ago. We have had great care, starting with basic preventative care and now more complicated care for heart failure. I appreciate the speedy and courteous care we get from office staff, vet techs, and vets. I also like that the same folks have been working there for a while, so they know who we are. They always answer the phone promptly, and if I have a question, I know they will call me back the same day (can't even get *my* doctor to do this!). My blended family now includes a second dog, and they take great care of him as well. Thanks to everyone at Falconbridge! Read Less

This place is amazing. I took my beloved dog there for 8 years and Dr. Keri Reeves was amazing. When I first started seeing Dr. Reeves I had a very sick pet who had been misdiagnosed and overmedicated by previous vets. She restored her health and kept her healthy, happy, and strong during our entire stay in NC. Dr. Reeves is an angel who truly loves animals and it shows. The office staff has changed over the years and currently there are some new people there that are a little less friendly but I didn't mind too much. Dr. Reeves is patient, loving, and very thorough. She answers questions and goes over everything with you so you can make the best decision for you and your pet and more importantly, you can TRUST her. My heart breaks knowing she will no longer be looking after my 11 year old dog because we moved out of state. Your fur baby will be in excellent, loving hands at Falconbridge. In the triangle, I wouldn't go anywhere else. Read Less

So we were nervous to board our dog here because usually we have family watch her, and last time we actually boarded her-our dog came back snappy and very timid which is the complete opposite of how she usually is. We swore we'd never board her at Petsmart again and just have family watch her. Unfortunately, circumstances changed last minute, so we had no choice but to board her again. We have a friend who works here as a vet tech, Jayne-and she LOVES animals and takes very good care of them. So we figured if she works here, it can't be bad. We dropped Peanut off. They had us fill out a decent amount of paperwork which is fine with me, I like knowing that they have all the info they need on her and all the numbers they need in case of emergency. As a new client, you do have to have your dog examined by one of their vets-which added $25 to our cost-but once again, it's nice that they actually care and want to cover all bases. Plus when we board in the future now she's in the system and doesn't need to do that again. You just have to either give them a print out of your pets shots or have your vet fax it to them which is what we did.When Peanut first arrived she was scared. As I mentioned, she's had bad experiences with boarding before. The ladies at the front desk were quick to be nice to her and hold and pet her. There were other dogs being dropped off too that she seemed to mesh well with, so that was reassuring. So we dropped her off and were on our way.The entire weekend went by and we didn't get a phone call which meant there were no emergencies, or any problems that crept up. When we went to pick her up today, we were so pleased. Before she even saw us we could see her jumping around down the hallway with the vet tech who was bringing her to us, and she looked so happy. This was a much different Peanut than the shaky timid dog that we picked up from past boarders. So they get 5 stars, they took really good care of her. Of course she was even happier when she realized we were there to get us, but like I said, she wasn't unhappy at all even before seeing us. We will definitely bring her back here for boarding needs in the future! And for dogs under 30 lbs, boarding is only $23 a night which is very good in my opinion. Read Less

The absolute best vet I've ever been to! The staff is great and really love Dr. Carl! You can tell she loves what she does and cares so much for your pet and the pet parents. I've been going there for at least 20 yrs! Read Less

I've been going to Falconbridge for several years, and I loved it so much that I convinced 2 friends to transfer their pet care here. However, over time, I've noticed that they've become more expensive, much busier, and less responsive. One vet at Falconbridge has been so fantastic that she's made these inconveniences worth it. She takes time to help me research all my potential treatment options, frequently makes the post-visit phone call herself, is patient with my decision-making,and supports me when I choose less invasive tests and treatments for my 14-year-old dog. Other vets in this clinic have recommended regular blood tests for my dog, despite my preference to keep him on his arthrirtis pain and T-storm anxiety medications despite elevated liver values (what good's a liver to an old dog who hurts all the time?) The awesome vet is moving out-of-state, and I'm going to try to find another clinic in the area with a vet who shares her compassion for old dogs and their doting owners. Read Less

Having moved around quite a bit over the years, I've seen my fair share of vets in a variety of cities. Yet, Falconbridge Animal Hospital is -- by far -- the best.I adore the staff here. They're always incredibly friendly, and very helpful when it comes to scheduling a grooming, or getting a refill in medication. And, for the first time in what feels like forever with a Vet, Dr. Reeves actually took the time to really look at my dog and talk to me about treatment options for his allergies. You could tell she took a genuine interest in the pet's health, rather than just giving him a cursory glance and making sure his vaccinations were up to date.Whether you're boarding (never had an issue on short notice!), getting a check-up, or looking for grooming (Pinkie is outstanding)...you cannot go wrong with FAH. Read Less

I have been bringing my dog and cat to Falconbridge for four years now, and could not be happier with the quality of care they've received there. The staff is always friendly and attentive, and seems to have low turnover as there a quite a few familiar faces. My dog is generally terrified of the vet, so he usually comes home with a small plush toy as a bravery souvenir from the staff. The prices are reasonable, and I've never felt they've taken advantage of me. They also have an online pet portal for prescriptions renewals and appointment reminders, which is super helpful. I've had very bad experiences with my previous vet in Greensboro, and I'm so happy to have found a trustworthy animal hospital. Read Less

The good folks at Falconbridge Animal Hospital have been taking care of all of my animals for a long long time everybody treats me well even when I come in screaming and crying because one of my animals is hurt they immediately take care of me and my pets they have gone way above the call of duty to help me in my times of need with animals that have aged And need to go to their final resting place and they take care of me just as well as they take care of all of my pets I can't imagine ever going anywhere else Read Less

We brought our pup there to stay overnight because it was more convenient and close to where we work. When we arrived, we were met with a smiling associate but the place must have been disorganized because it took her about 10 minutes to find the vaccine paperwork sent over from our regular vet and about another 10 minutes for them to come and get her from us. Luckily we allowed enough time so that we weren't late for work. We came in expecting to pay a nightly stay fee and a regular entry exam because they have never seen her before. Then we received a call at work saying that during her exam, they noticed that her urine was cloudy and that they needed to do a urine dialysis which would be about $26. This was said over the phone. Because they sounded urgent like something was wrong, we, being new puppy parents, thought that an extra $26 was ok to test the urine. Our pup was completely fine and the urine came back normal. The next day when we went to pick her up and the bill ended up being $44 for the urine dialysis. I'm upset because we didn't budget more than $50 for everything and ended up spending about $86. I feel like we were tricked and preyed upon. Of course we want the best for our pup, but I think telling us one price on the phone and then basically doubling the price is unfair, I think that if they told us that it would be $44 on the phone, we probably would have asked a few more questions about her behavior, if she was acting strange or lethargic etc to make a better decision on whether to have them test it. To me it's like going to get your oil change expecting to pay 40 and then all the sudden you need to replace your filter, windshield wipers etc. My dog is not a car, she is a member of my family and I don't like being jerked around and tricked into paying for things that she doesn't need.Also, I was expecting to learn more about how she was while she was there, being a first time client, I wanted to know how she reacted and interacted with other dogs, people etc. Being a puppy, I want to make sure she gets the best care possible as well as learn about how I can be a better trainer and puppy parent for her. She is a great dog but I know she still has a few things we can curb as she continues to mature and grow. They did not give me any information which I felt was a little disconcerting. I've learned my lesson. I will not be going back to Falconbridge, I will make other arrangements with my regular vet, Brentwood Animal Hospital, whom is amazing and honest and genuine.Maybe in the future, I would suggest putting things in writing, like an email or text,  instead of saying things over the phone, might lessen the miscommunication and or clarify the procedures being done. Read Less

I can't stress enough how important it is to be very cautious about veterinary care. Dr. Karl is a great surgeon. She does a lot of surgeries. Between surgeries and an extremely large number of "required" immunizations, it's a lucrative business model I'm sure. She fails to get diagnostics to support her opinions and in my case, it created a situation which led to a horrendous torture of my dog until she had to be put down because the infection created was so bad. When a person is completely unable to admit they have made a mistake, to themselves as well as to you, they do things like pulling good tooth after good tooth after good tooth to prove to themselves they are right. So, my poor dog underwent serious trauma which lit a more serious ailment on fire and caused a terrifying experience for both my dog and myself until she finally had to be put down. Even in the face of documented diagnostic evidence afterwards, she still would not admit error and blamed the client. Malpractice is an understatement ... she should lose her license and her half of the practice shut down. It's a sad day when someone who makes an oath to do no harm to animals chops away recklessly with no conscience. I now have to live with making the decision to trust her only to find out what kind of vet and character was really underneath it all. Read Less

My dog and I recently moved from NC to MA, and we miss the folks at Falconbridge so much.  Growing up with a dog, I always thought it was just the norm for dogs to hate going to the vet. But, my dog actually enjoyed going to Falconbridge and he LOVED both of the vets were saw during our 2 years there. They would take the time to say hi to him and give him some love before getting down to business. Now, at our new vet, he is learning to hate the vet (he doesn't get the kind of affection here that the doctors at Falconbridge gave him).I highly recommend Falconbridge. I wish we could have brought them with us. Read Less

I am beyond thrilled with this vet office.  We have brought two cats and a dog there for their standard annual exams and boarded our dog there once, and that has all gone smoothly.  The veterinary and office staff were polite, enthusiastic, and helpful.  We've also had to make some last-minute appointments due to sudden illnesses and injuries.  They have always gone out of their way to squeeze us in the same day when an emergency arises.  During these appointments they have given great healthcare to our pets, taking their time to get a thorough background on the issue without pushing unnecessary or expensive extras on us.  So far we have seen Drs. Karl, Leaf, and Reeves, and we've had good experiences with every one of them. Read Less

I absolutely loved Falconbridge, and I'm sad I won't be able to go to them anymore now that I'm moving away.  The staff are always friendly and helpful, the vets are knowledgeable and completely non-judgemental.  My dog had a few non-routine health issues in the 4 years that I was going to them, and I always felt like she was in good hands.  The boarding there is also reasonable priced and they've always been able to fit me in. Read Less

Falconbridge is staffed by wonderful people who truly care about your animals. The vets there helped me bring an abandoned, starving chow retriever I found on a highway back to full health, finding an innovative medication for his extreme food allergies. They have provided excellent care for my animals and been extremely compassionate at the end of life. A few months ago, I had to say goodbye to my beloved chow retriever when he collapsed, and the vet gave me a spare room to be with him until I was ready to let him go. All the vets are good, but I work most often with Dr. Taute and Dr. Reeves. Read Less

These people are amazing. We have been moved through three states in two years and countless hours have been spent searching for vets. I thought we had the best doctor on earth in Houston, but Dr. Leaf is fantastic. The staff is patient beyond measure, caring, enthusiastic, and extremely understanding. Read Less

I love this practice, they are friendly,reasonably priced and very knowledgeable. The approach here is very conservative. They do not run up the bill by doing unnecessary diagnostics.  Dr. Leaf is just wonderful, kind and smart. I am so happy to have found this practice. Read Less

This place is the absolute best. I've had dogs for 5 years and have moved a lot, so I've been to lots of vets, and none come close to Falconbridge. Everybody here is extremely friendly, and more important, the vets and techs never try to run up the bill. I was ready to have several expensive procedures for my dog, and the vet suggested way cheaper alternatives to try first--and they worked! Every time after I've come in for an issue with my pup they've called a few days later to check in and offer advice. And when I was out of state for the summer and needed help getting heartworm meds, they went out of their way to help. This is an extraordinary, special vet that's worthy going out of the way for. 5 stars. Read Less

Honest, reasonably-priced, friendly service. Brought Kitty here with little notice since she had a bad rash and since I work during their business hours, they were willing to work with me on my right schedule. All the nurses and doctors there are so nice and attentive and would call to just check up on her occasionally. Highly recommend this vet. Read Less

My last visit was an almost total failure: Dingbat vet assistant is too busy telling me about her dog and what she gives him to listen to what I have to say about my dog's health issues. "Ok, I will check out fish oil," I say, and she goes to get the vet. Our regular vet is on vacation, but I was not told this when I scheduled the appointment, and the fill-in vet is not super sharp. She hardly looks at the notes/records and asks me if my dog is on any medications; when I say Frontline, she offers to renew the prescription, but I tell her that Frontline has been available OTC for the past year or so. Then I spot the dingbat assistant with a tether around my dog's head and dragging him across the lab floor. This is not ok. He is a rescued mutt and hardly a pampered pooch, but he is also 14 years old with a history of spine issues and arthritis pain. I stop everything there and point out that this is nominally a "senior wellness" visit and that I expect better care and handling of my elderly dog. The lab gets quiet like I have spoken out in class and the assistant agrees to use the leash and chest harness that was already hooked up. I feel like I have stepped across the divide between the "aren't you a cutie" customer-facing front end of the business and the product-moving, butts-in-cages backend operation.Later, as I'm checking out, I mention that I am not happy with the treatment, and I am essentially told that I can take my dog's records with me and go to another vet. I was already going to do that, but I thought I would just share my experience with you. Thanks. Read Less

Our experience with this practice was nothing short of wonderful.   Our dog was getting old and I'll.  For a few months, we used the "doggie day care service" and we were very happy with that.  When it was finally time to say good-bye, the people at Falconbridge were understanding, supportive, and helpful.  I would recommend this practice highly and without reservation. Read Less

Our lovely golden retriever Sadie is slowing down on walks and will not walk upstairs anymore. I don't mind her aging, but it pains me to see her hurting. Her back and hips are stiff and she winces when approached from the back or side. Clearly she is uncomfortable. Rimdyl helped at first, but does not seem to be providing enough relief anymore. I hate to up her dosage. Dr. Taute suggested acupuncture. Today was Sadie's first session. I would not have believed it unless I had seen it with my own eyes. She was nervous at first, but quickly accepted the needles (and the snacks provided by Dr. Taute!) I could feel her muscles relax under my hands. In minutes she was practically asleep. Afterwards she hopped into the car unaided, something she has not done in months. Thisafternoon she moved with ease, like a dog half her age. Amazing. We will certainly return to Dr. Taute! Read Less

Our lovely golden retriever Sadie is slowing down on walks and will not walk upstairs anymore. I don't mind her aging, but it pains me to see her hurting. Her back and hips are stiff and she winces when approached from the back or side. Clearly she is uncomfortable. Rimdyl helped at first, but does not seem to be providing enough relief anymore. I hate to up her dosage. Dr. Taute suggested acupuncture. Today was Sadie's first session. I would not have believed it unless I had seen it with my own eyes. She was nervous at first, but quickly accepted the needles (and the snacks provided by Dr. Taute!) I could feel her muscles relax under my hands. In minutes she was practically asleep. Afterwards she hopped into the car unaided, something she has not done in months. This afternoon she moved with ease, like a dog half her age. Amazing. We will certainly return to Dr. Taute! Read Less

This practice was amazing.....I found them after I had a bad experience just down the road. They took me in, saw my pet the same day and were absolutely incredible. And, I paid half of what I was expecting to pay! LOOOOVE IT! Also, the Vet I saw was the nicest one I've ever dealt with and I've had lots of different pets. Will start bringing my cats here, too! Read Less

Our 3 and a half month old Goldendoodle puppy went to Falconbridge for her 3rd round of shots and a routine check up. During the visit the Veterinarian suggested that she be trimmed around her eyes by the groomer to prevent irritation. Sounds reasonable! Minutes later the puppy was returned with her entire face shaved down to her skin. The formerly beautiful puppy was shaved not just ""a little around the eyes"" as had been suggested but completely around her entire face. A disaster! It is difficult to take an adorable young puppy and in only minutes ruin her appearance but at Falconbridge they managed just that in their grooming facility with the Vet apparently standing by letting it happen! The Vet apologized for the mistake and offered a ""discount"" on future grooming services! There have been no other offers of restitution for this mistake and in fact a refusal by the hospital to make any amends other than cost free verbal apologies when asked. Beware, this is a business that cares little for customer/client satisfaction when a mistake occurs on their part. Mistakes occur in every business and it's the actions taken to satisfy the client after such mistakes which indicates high quality. Falconbridge's actions following this mistake indicate just the opposite in our opinion. Read Less

When I first got my cat, a PetCo worker recommended this hospital as they take all of their animals to this hospital. I have never had a pet before(except for goldfish and stuff...) so I had many questions when I first took my cat to get him fixed. Everyone at the hospital was very nice and courteous, explained the procedures and what I need to do at home post-op in detail. Luckily, my cat is very healthly and needing only check-ups but a few times I have been there, the place seems to be packed with many pet owners. The wait is not long as long as you make an appointment. Recommended. Read Less