I just moved to the Ballantyne area. My dog had been going to a vet in Davidson and so I was looking for a one closer to our new home. I found this one and saw the stellar reviews and was excited. How... Read More
I just moved to the Ballantyne area. My dog had been going to a vet in Davidson and so I was looking for a one closer to our new home. I found this one and saw the stellar reviews and was excited. However, my experience did not match up with any reviews. To be fair, the receptionist were all very polite, nice, and welcoming. The vet assistant I initially met was very distant and had an attitude and seemed to care less about what was going on with my dog. This was our first visit, so I was a little worried that she didn't want to get to know my dog at all. The vet doctor that came to see my dog was rude. This was my dogs first visit and she wasn't at all welcoming or sweet with my dog the way I hoped. She was just focused on getting her in and out and not finding out the root cause or about her. She then suggested the idea my dog may have kidney failure. This was my dogs first visit, knowing not much about my dog, suggested kidney failure? So hearing that, I immediately jumped on the idea of blood work to ensure she didn't. Low and behold, all her results are as healthy as can be. I thought it was unfair she come up with such a severe diagnosis within the first visit and they didn't do much to come up with that conclusion. I've heard stellar reviews about West Ballantyne animal hospital, both from online and people I know. I won't be taking my dog back here. She clearly didn't like it much here either. At her old vet, she'd smile and almost wanna live there. Here, she wouldn't look at anyone in the eyes, shaking more than ever, and was just eager to get out. Also, I read a review that this place is cost friendly. I disagree. They did blood work, an antibiotic, an "exam", and the total came out to almost 153 dollars, but they gave me a 35 dollars discount for being a new patient. So, it would've likely been close to 200 dollars for nothing. A friend of mine took her dog for an emergency visit at the West Ballantyne Animal Hospital and they did blood work, urine samples, gave him special food, an exam. And, they paid less than me for all of that and their dog got better in 24 hours also. I just would recommend you taking your dog elsewhere. Read Less