My pet had a surgery done incorrectly not once, but twice. And then was told on the second surgery it was done correctly. I took my pet to another vet because her symptoms were still visible, and clearly it confirmed my suspicions. Aside from the monetary frustration, having to put a senior pet under is never optimal. After several experiences with other errors (incorrectly labeling medicine amount) and incorrect diagnosis (taking ringworm meds) when the animal did not have it...I'm done. I think it's highway robbery the amount they charge. I witnessed a woman coming to bring her chihuahua to get spayed and she was quoted at $400 to do the spay. What?! That's insane. It's clear what the focus is here and it's not the animals. The poor woman said that was a lot more than she anticipated for her healthy dog, and they just looked at her. I let the woman know that there were alternatives since she was trying to do the right thing like the Central Spay and Wellness Clinic in Kernersville. Read Less

Dr. Spindel did a wonderful job fixing our kitty's broken leg. He made time for our cat even though he was already booked for the day. Now his leg is like new and he is happier than ever!I definitely recommend this place to anyone with pets. The staff really care about the animals. As a bonus, the building actually looks like an Ark with small round windows on the top and the front looks like the front of a boat! Read Less

Best veterinarian practice with great doctors. A lot of updated medical equipment. Animal Ark has been expanded and has plenty of parking. Everyone there makes you and your furbabies feel like family also. Read Less

I take all of our animals here because I'm continually impressed by the personal nature of the care they provide. Supportive and helpful with their answers, not judgey at all. Frequent nail trim cards too! Helpful for the rabbit, for sure. Read Less

One of the few vets that do accept what is considered exotic animals. We have a hedgehog. Try and find someone to check it out. Trim toe nails.....let alone find the toe nails....And I didn't pass out when the bill was presented to me....it didn't hurt!!! Very enjoyable experience. Read Less

I used Animal Ark in Clemmons several years ago for my ferrets by reccomendation of some ferret friends. Dr. S was amazing and I used him exclusively before moving to Montana 5 years ago. I recently moved back to NC and am willing to drive 2 hours to have him see my ferrets. Recently one of my girls was injured and we came to the conclusion that she had cancer. He helped me through the very tough decision process to end her pain. I drove to the Greensboro location with her and they took me right back to their special room to say goodbye. Dr. S sat with me and talked for about 10-15 minutes before the procedure. He kissed her on her head, gave me a huge hug, and said I was allowed to stay for as long as I needed. He made that very difficult day bearable. I will happily drive across the state just to see Dr. S. Read Less

This place is great especially if you have exotic pets. They are one of the only vets in the area that can take care of rats. They are very friendly and affordable. We did have to wait until about 30 minutes after our appointment to be seen but they had 2 emergencies come in so it was understandable. Read Less

My baby had multiple teeth pulled and growths removed at Animal Ark. They made her the most comfortable she could be and you would never know she had a major operation. Great hospital with a great staff, very knowledgeable and caring! Read Less

You simply cannot get any better than Animal Ark! The amount of love and concern they show for animals is unbelievable. I first entered their care almost a year ago when my regular vet of 6+ years didn’t show any concern for my dog’s situation and told me they didn’t have an appointment for me. I called Animal Ark as a new patient and they agreed he needed to be seen immediately and worked my dog in same day to care for him. From the front staff to the vets—all amazing. Dr. Spindel is truly an angel to animals! I know my precious Zeke is in the best of care here. Read Less

This is the absolute best Vet in the area! They are one of the few places around that specialize in not just dogs and cats, but also reptiles, birds, hamsters or any other small animal you can think of! They took care of my red eared slider, and we're so knowledgeable, you would think it was the only type of animal they treat! I have 4, unsocialized Chihuahuas that would bite a guest if they tried to pet them, but when I take them to Animal Ark for a nail trim or whatever, the girls walk up to me and take the dog from my arms and my dogs ACTUALLY let them! I can try to trim their nails for hours, and maybe trim one toe, but they get front and back in less than 3 minutes and say that they were so good and let them do it!! I'm so amazed how well animals trust the staff! They're amazing at what they do, and the prices are reasonable and thankfully they offer multi pet discounts! Read Less

I have taken my dog to Animal Ark his entire life, about 3 years. Prior to that, I had another dog that was a patient there as well. Both pit bulls. The staff has always treated me and my dogs exceptionally well. They are sympathetic to special needs (my current dog is not the most social, but they always help keep interactions with other dogs as minimal as possible because of that). They take time to explain things, and always love on the animals. I will never take my dog anywhere else. Side note: my first dog had to be euthanized. Animal Ark has a room set up just for that. Its very homey feeling. They gave us as much time with our dog as we wanted, and she passed peacefully and comfortable in my lap. They did everything they could to make such a horrible day go as smooth as possible. They were all very compassionate, and even the staff members shed a tear or two. It was nice to know they truly cared about my dog too. Read Less

Mitch and the crew take wonderful care of you and your pet. They are the kindest friend when you have to say good bye and are there as you welcome your new friend to the family. Give excellent advice, don't try to add on services. Very frank and are excellent. Read Less

I'm happy that I ran across Beth Eubanks which is a veterinarian that chick a full-time position up at this practice I switch my animals over to her and she's a very thorough doctor couldn't be happier Read Less

Our first visit with the practice being away from our hometown vet and having a dog not feeling well. The office offered us an appointment that morning. Dr. Spindel was thorough and took his time to discuss the issue and what was needed to get him feeling better. The staff was welcoming and kind. I can have peace of mind when frequenting the area that should an issue arise with our dog, without hesitation this is my go to veterinary hospital. The doctor also offered, if need be, to discuss further with our hometown vet. Thanks to all for your assistance. Read Less

It seems our society lean's more towards having dogs than cats. This is very noticeable here by not being able to get renal function food for my feline time after time. Not just hard food but also soft can and chewable treats. I simply would like to know I can rely on Animal Ark for one stop shop for food for my feline. Love cats too. Read Less

We love this veterinarian! We took our ferrets Calvin and Hobbes for their annual checkup and were very pleased with the service we received. Everyone was so kind and attentive and unlike most places we were not left in either the lobby or exam room for a ridiculous amount of time before being seen. We were seen by Dr. Spindel who is very knowledgeable about ferrets. I also did not feel rushed during my visit! Definitely a great place to take your exotic animals. Read Less

The vets know how I like to be treated and how important my animals are to me. Diagnosis are described so you will be able to understand what this means for your family member and will offer suggestions and comments if warranted. I drive several miles to this vet b/c I trust them with my family members and their compassion for my family really makes me feel good even in a sad situation. Read Less

I love Animal Ark! You can tell that the staff genuinely loves your pets. It is the only place I can take my rabbit, as they specialize in exotic pets. I have peace of mind whenever I have to take her in and know she is always in good hands. Animal Ark is also always doing fun interactive events with their clients like special craft nights and contests on holidays. to get to know their clients and their families well. There is always something fun and unique going on there and I recommend them to anyone who is looking for a vet! Read Less

Love this place. Great vet for exotic and small animals. They treat them like they're just as important as dogs and cats. And that's great because they are. Took my pet bunny here and she's back up and hopping again. Everyone's very friendly. Read Less

Hands down the best vet we've ever had. Dr. Weaver and Dr. Spindel are incredible with our pet rats, and Dr. Spindel even did surgery on one of my girls on Christmas eve a few years ago. The staff are always friendly and caring, the waiting room is beautiful and comfortable, and I couldn't ask for better care for my girls. Even the smallest pet matters here, and that means the world to me. Read Less

They helped my cat with surgery after I first got her. She was a stray with a two week old broken leg. There is no signs of injury at all now and she is perfect. Lovely staff makes me feel special to be there! Read Less

An absolutely wondrous place!! The vets, techs, & all of their staff are patient, mind, & take the time to listen........all very important when you're taking your fur baby or exotic into the "Dr". Highly recommend! Read Less

My parakeet died getting a beak trim there, and they were very unprofessional about it. They say she must have had a preexisting health condition but I'm not convinced. I took her in for many check ups and was "healthy." But then she dies in their care and suddenly she must have had a health condition? I was very angry for a long time, but I have come to peace with Zazu's passing. I would not recommend going there. Read Less

This place is awesome! Not only is the staff friendly & patient with all my questions (first-time pet owner), but they really work with you. I thought my cats had an appointment yesterday instead of next week, but the staff checked to see if they could take them yesterday anyway. And they did! They clearly love animals & their work! I'm so glad I found out about them. You guys rock! Read Less

I took my sick cockatiel to the vet on Friday. Dr. Weaver was so great with him and made sure to give him the right care. I am waiting to hear back from another doctor as I have a few more questions about my bird's recovery but the staff have been so patient and respond quickly when you reach out! Read Less

Animal Ark is a great place for your exotic pets. They recently took care of our sick birds and were so kind to us and took wonderful care of them. They also spent all the time we needed when it came to explaining how to care for them once we were able to take them home. Read Less

Both of my dogs go to Animal Ark and both of them have health issues. Dr. Spindel has been the vet to deal with both these issues. He and the other staff have been helpful, patient, and understanding. We have been through many tests and surgery. Dr. Spindel has always explained everything to us, answered all of our questions, even had phone conferences with us when we just weren't sure about things. We have always been told all of the treatment options. I have always trusted Dr. Spindel and the entire staff at Animal Ark and would recommend them to anyone. Read Less

I could not be more thrilled about my experience with Animal Ark. We needed to find a new vet for our bird when we found out he had a broken wing. Dr. Weaver, the vet techs, and all staff were super welcoming and helped settle our concerns about or bird. They were all so friendly and really cared about our sweet bird. Our bird Gustavo is now healed from his broken wing and so happy! Despite the circumstances, we had an excellent experience with our visits and plan to transfer our dogs record here as well! Read Less

Although there are several good Veterinarians close to where I live, I choose to drive an hour away to visit this facility. Currently, I have only seen Dr. Spindel and I trust him. I feel that he keeps up with any new procedures and medicine, and is not afraid to use them when necessary. And, he listens while I explain why I am there. Read Less

I have worked in rescue for the last few years and as a vet tech for the last year and out of every clinic I have visited/worked with Animal Ark is by far my favorite. Reina (my pit) is incredibly skittish and unsure of anything and anyone new and everyone was so understanding and comforting. She and her sister Bella as well as I, had such a great experience!! I will refer them to everyone and we can't wait to drop in just for fun visits :) Thank y'all so much for everything. Read Less

Dr. Spindel is who I have always trusted to care for my cat (now cats), however I have recently seen Dr. Listrani & he is wonderful. I am so happy that I can trust the staff & doctors at Animal Ark & I know my cats are in good hands. They even called me to check in on my cat after he was sick & given medicine recently. It was really important to me that Animal Ark showed concern for my cat even with the minor health issue he had. Those guys are my babies & I am so happy to have a place that I feel they are treated with care. The appointments never feel rushed & treatment options & costs are always discussed with me. Thanks, Animal Ark! Read Less

There are no local vets here that take care of Sugar Gliders and no Emergency Vet facilities so I called Animal Ark and they had me bring her in right away, even though we had never been there before. Dr Spindel took such great care of my sweet Macee. Such a great place. All the staff was very nice and attentive to me and Macee. Read Less

I started taking my English Bulldog, Betty White, in September 2015 after I adopted her from a rescue. She had terrible skin issues and that was why I initially took her there. I hadn't had a pet since I moved to Winston Salem, so after some referrals, I took Betty to Animal Ark. She has severe yeast problems all over and severe allergies. About a month after I got her, I noticed a growth in one of her folds. Dr. Spindel kept putting the blame on her yeast. The spot continued to grow and was bleeding. I rushed her in several times over this growth and finally Dr. Spindel offered surgery. Once it was removed, it came back as cancer but the doctor, Dr. Weaver, felt she got great margins. During this surgery, I should mention, that they did a complete fold recession without telling me. Betty is an English Bulldog and this removed the rope fold over her nose. A few weeks went by and the cancer returned. I decided to go to NCSU oncology for a second opinion. At NCSU, it was discovered that the cancer had spread to her right lymph node and the left had no indication of cancer. From this visit to her second surgery was 13 days.Between these 13 days, new tumors appeared under the initial tumor (under her right eye). I told the lady checking Betty in for surgery that these had surfaced and needed attention. This surgery was to remove the first tumor and her right lymph node, that had been diagnosed as cancerous. When I picked her up, the new tumors remained and Dr. Weaver removed the left lymph node. For cancer treatment, I decided to do a new cancer vaccine ($1400 paid in full) that Dr. Weaver had encouraged to me in detail. She felt this was her best chance of survival. The tumor and lymph node removed were to be sent to the company that makes these vaccines and would be ready to start treatment within 10 days of the surgery. After several calls from panicked moments about leaving a cancerous lymph node in my dog, Dr. Weaver gave several excuses. She left it to monitor it. The left one was larger (had never been larger than the right. I had my mom, a nurse practitioner, checking every day.) She didn't need to take either but took one anyways. The excuse was never the same and she would never admit she messed up.The vaccines, series of three, came August 1st and needed to be given every 30 days to work. We set the appointments all at once. Between the first and second injections, I wrote a letter asking for a refund of the surgery, since it was done wrong.I had a one-on-one conversation over the phone with Dr. Spindel a week after I asked for a refund. He offered no solutions and told me several times that he stood behind Dr. Weavers decision to leave the right, cancerous lymph node in. He then told me that the vaccine only had a 5-10% chance of working, which had never been discussed with me. The worse part had yet to happen. When, at the end of an hour long battle over the phone with Dr. Spindel, I told him that I would not be returning to AA for services and I needed to get the remaining two vaccines so I could get them to another vet to administer he told me no. I told him I was prepared to get a lawyer involved in order to get my vaccines. The vaccines were at his office, in the freezer. I knew they were because they told me they were the day they received them. Dr. Spindel told me, "If you contact a lawyer, you will not get the vaccines. I will call the company and tell them not to send the next two and you can just hope the first one worked." To say I was mad was an understatement. This doctor, who swore to do no harm, was lying to me. He was refusing treatment to my sick dog. I knew he had the vaccines, so I simple said, "I'll be there tomorrow to get them." I spent the next 24 hours verifying that his office, indeed, did have the vaccines. Since Dr. Spindel refused to tell me the name of the company, I had to go through several phone calls and internet searches until I found the company. They confirmed his office did have the remaining two vaccines, the shipping date, tracking number and even offered me the protocol. Another lie told to me by Dr. Spindel is that only he was licensed to give the vaccine, no other vet in NC was able to administer. The company told me, "anyone can administer, as long as you can insert a needle under the skin, you can give the vaccine."The next day, I walked into Animal Ark to retrieve Betty's medical records and vaccines. They took me back into a room so Dr. Spindel could lecture me. I sat quietly, recording everything he said with my phone since he had a tendency to lie and change his stories often. He handed over the vaccines, admitted he had them the entire time and I went to the front desk. I asked for her medical records, requested the day before. They refused to give them to me, saying, "Dr. Spindel says he needs a day to go over all of them." He needed the day so he could alter her records and he did. Do not trust this man or this animal hospital! Read Less

We brought Peanut to see Dr. Spindel today for the first time. We were sooo happy with everyone we met. Dr. Mitch was very down to earth and answered all of our questions, the office staff were all professional and very warm, and the services and prices were great. So glad we found this vet office. Read Less

DR Spindel and Dr Weaver are on top of their game. Very knowledgeable, professional and compassionate for pets and their owners.They will do as much or as little, as you prefer. We were particularly bad clients because my husband went berserk over the cost of a necessary ligament repair, only to find Beulah had cancer of the Spleen. They will give recommendations and alternatives.Our choice was to have her euthanized, as she was a large, 9 year old dog who had just been through one surgery and probably could not survive another surgery.I really like them, they take care of my chickens too.I highly recommend them. Read Less

I went to Animal Ark with my cat of 15 years, already ill. Lost my job the day before and a little money. The Dr was very compassionate and helped me, doing his best to diagnose and help her. She had cancer and a few days later, had to be euthanize. With no family, this was devastating, but the staff have been incredibly supportive and compassionate. I would and have recommended them. Thank you all so very much. You'll never know how much you helped. Read Less

Took my dog into see Dr. Listrani and waited for 30 minutes in the room after waiting in the initial waiting room. He never showed up and when I left after waiting for 30 minutes, no call was made to say sorry or can we reschedule. A week before I waited over 20 minutes for him as well. If you don't mind waiting at least 20-30 minutes past your appointment time this is a "decent" place. Stressing decent.Read Less

Our first visit to Animal Ark was great! Dr. Eubanks was great with our new puppy and was very patient and thorough. We are looking forward to many future visits as our puppy grows up. Highly recommended!Read Less

Amazing place! The waiting area is huge, so you are not forced to sit near other pets while waiting. We just moved to NC and our last vet had a small waiting area, so my dog was "forced" to interact with other dogs due to lack of space. That's just the beginning; there are at least four receptionists and a huge desk so you don't have to wait to get checked in or out no matter how busy they are. Upon our first "meet and greet" visit, Dr. Mitch spent half an hour with us and my dog, Ivy, doesn't even have any problems! (she just needed vaccinations). He was just wonderful and answered all of my questions and then some! I couldn't be more pleased with Animal Ark and its staff. Read Less

We have been going to Animal Ark over 10 years and we would not take our pugs anywhere else. Dr. Spindel has provided excellent care of pugs with compassion. The staff is welcoming and helpful, making this practice a terrific team! Read Less

I drove 3 hours to get my rabbit, Boo, spayed here, and it was definitely worth the trip. The spay went without complications, and I knew the doctors working with my bunny had extensive experience with exotics, which is rare for the area. They also had an exotic vet on call to help with any problems after the procedure, like GI stasis. If your exotic friend is in trouble, don't waste your time with any other practice. Read Less

We went in for 3 cats to get fixed and for each appointment they made sure to follow up with phone calls and gave thorough after care instructions. The staff is all very friendly and made the process a breeze. We feel our furry friends were well taken care of. Read Less

We love our current vet, Guilford Jamestown Animal Hospital, but when our chicken and dog got into a tangle a few weeks ago we were in need of emergency services on the quick (for the chicken - the dog was fine, although we were far from impressed with her actions). The Animal Arc was recommended by my boss who has taken her dogs there for years. I called in the AM and they were able to fit me in straight away.When I arrived the staff was extremely warm and welcoming. I think I was offered a beverage like 3 times! The staff also seemed very caring and concerned for my little chicken. Dr. Spindel was very nice and prescribed little Cucu some ointment for her wounds.I am happy to report that Cucu has made a full recovery and is living her days, happily in the fenced in chicken run. If we ever have any more issues with our chickens it is good to know there is a great vet closeby to take them to! Read Less

We have been very loyal patrons with multiple pets for multiple years. Our aging cat started to have serious problems and we called first thing this morning,  explained the situation and requested an appointment. We were told they couldn't help us and we could come pick up pain medication or take him to the emergency vet. They gave us an appointment for three days from now. Knowing our cat needed care and wanting more personal care than the emergency vet, we called another vet, explained the situation and that vet worked us in to their schedule. We were told that he was very ill and in a lot of pain. The idea that Aminal Ark was willing to prescribe pain medication to a cat they didn't check and allow him to suffer for three days is appalling - especially given his history with their vet for the past three years. We strongly recommend NOT going there. Effective today we transferred all of our fur babies to another clinic. Read Less

I had a terrible experience here. They kept my Kimmy from me for two weeks after saying she was a vicious cat. They did not apologize for keeping her longer than expecyed, nor made me feel better about her being gone so long. They had terrible communication and customer service. I called everyday to check on her and no one seemed to know where her treatment or steps in protocol were at. After such a traumatic experience,  the doctor never came out to speak with us. They were Ryde and nasty towards me the whole time. I'll never take my kitty here again. I wouldn't suggest anyone else to either. Read Less

A pet lover like me would require the services of a good veterinarian on a regular basis. I was so happy I came across Dr. Spindell from the Animal Ark. He was so good and accommodating and knowledgeable that I knew right away that he is the man I need for my pets. And as far as fees are concerned, his are fairly reasonable. Read Less

Best vet in the area, hands down.Fast and friendly service, great with all our animals, mindful of their customer's budget limitations, and always willing to explore options.  We wouldn't take our pets anywhere else! Read Less

This is a wonderful veterinary hospital. They offer all kinds of services, the prices aren't cheap but not high either. You will get exceptional care here. It is also a vet that has an experienced ferret vet on hand, Dr. Spindell. I take my ferrets there and have been for years even though this vet is about 2 hrs from me. Another thing that I liked about this vet is that when I lost my past ferret, they sent me a sympathy card with most of the workers signing it, I though that was very caring. Dr. Spindell is one of the best vets around in my opinion. In fact, one time I had to leave my ferret over night and he personally went and checked on her for me at night. As an animal lover, and future veterinarian, I would recommend this place to any animal owner. Read Less

Animal Ark used to be pretty awesome when they were in their old location and had only 1 Vet, Dr. Spindel. Since their move and new building was built it seems the cost for services has risen quite a bit and they've added 2 more vets so it's difficult to get consistent answers and treatments for your pets. I went to them for 8 years and finally decided to leave after one of my dogs was seen by all 3 vets multiple times and we got different answers on each visit. On those visits each vet told me I should have been doing this or that when the previous vet said nothing about it... all they had to do was read the dang records on my pet. On top of that, it surprises me that I've been there for 8 years and had multiple visits yet NO ONE that works there, including the vets, has a remote clue who my pets or I am when I walk in the door. It's pretty obvious they're starting to worry more about making money than being good at what they do, which is unfortunate. Heck, I went to the Arcadia Vet and they're not that great or sophisticated but at least they'd give your pet a quick follow up check in a timely manner and for free... Animal Ark charges you $40+ just to walk in the front door, which is ridiculous. If you have money to waste and are more impressed by a nice building than servcies, then Animal Ark would work for you. However I'm more concerned with competative pricing and a vet who's consistent and knows who I am after 8 years. Read Less