The best veterinary visit I've ever had. I'm so used to doctors coming in, rushing through & running out. This Veterinarian took her time and gave our puppy a THOROUGH physical examination. We were fully expecting to have X-rays done (& any other vet would've said to have X-rays done anyway) but she responded honestly & now we're just on pain/anti-inflammatory medicine & rest. So glad we were referred to them by another happy client. Update: Our second experience w a different vet went much differently. After $400 & X-rays we were sent home w pain medicine and leg healed by itself. Very disappointed. Read Less

Overall great experience! Staff is very friendly and I loved the fact they send an estimate prior to the visit of everything that needs to be done. Dr. Condon was great! She was very patient and explained everything to us that she was doing. I highly recommend this vet! Read Less

They were so caring to Lindsey and Shadow our cat!!! They took the time to help them feel safe and help educate us on everything from nutrition to their total medical wellness. They are helping us to keep them safe and healthy!!! Loved the visit!!!❤😃 Read Less

We are IN LOVE with Dr. Condon and the incredible staff at Highlands Pet Hospital. Their office is conveniently located for Highland Creek and Skybrooke residents. The office and waiting rooms are exceptionally clean. Our cats love all of the little boxes they have. Unfortunately one of our cats ate a rubber spatula and had to have surgery to extract the pieces. Dr. Condon was amazing and healed our Ace Boogie back to full strength. We greatly appreciate her time and knowledge. I can't say enough good things! Thank you Highlands Pet Hospital! Read Less

I LOVE this animal hospital. I am very picky when it comes to choosing a vet and when I moved to the area, this clinic blew me away from the very beginning. All of the staff are very nice and helpful. The clinic is well organized and very clean. Doctors are wonderful along with the vet tech staff. Lindsay Hoyt was always there to help and was very kind and professional along with my vet, Dr. Betsie Condon. I would recommend this animal hospital to any person who loves their pets as much as I do!!! Read Less

Dr. Condon and her staff are simply the best! She is not only an excellent, extremely knowledgeable vet, she is also caring and compassionate. The facility is clean, modern and well run. I wouldn't hesitate to recommend Dr. Betsie Condon and Highlands Pet Hospital to anyone! Read Less

This vet was recomended to us by my mother who also takes her dogs here. I like the small shop feel of the place. The doctors are very nice and caring. We had a cat that was very sick and did end up passing and they where very honest that they could not help us we needed to take him to the Vet ER. They are always pleasant and I highly recommend them. Read Less

I cannot say enough good things about Dr. Condon and her staff.  They all went above and beyond to help Kane become comfortable with a vet after a bad situation with another vet and continued to make him (& me) at ease after a tense moment in her office.  Hands down, best vet ever!! Read Less

I have been to a few other places with my dog and after I found Highlands Pet Hospital, I will never change. They treat my dog & myself with the utmost respect. They have helped me with various pet-related issues, including and eye surgery for my Olde English Bulldog. I have never doubted their advice, whether it be for cats or dogs. The staff and Dr. Condon are the nicest, most caring people ever. My aunt is a veterinarian, and this had given me high standards when it comes to my pets. I would highly recommend them to anyone! Read Less

Even before our new kitten has her surgery Thursday, I want to say thanks to Highland Creek Pet Hospital for getting her in a week earlier. The manner is which the first visit went and the preparation for the surgery have left me with a very high opinion of team of professionals.Read Less

Dr. Condon and her staff are very attentive and thorough.  They helped my dog Batista overcome a come and found a rapid heart rate that could have been there for a long time but never seen during his visits with other vets.  He's doing well and knows the staff will provide tasty treats when he visits. Read Less

There is not enough words to describe how much I love Highlands Pet Hospital and Dr. Condon and her whole staff. I use to drive from Highland Creek area all the way to Cornelius because I did not trust another vet until they opened up. From the beginning (after I went in and interviewed her) I have been taking my two Shih Tzu and let me share one is "very high maintenance" to say the least. Dr. Condon truly cares about your babies and she will research and look at all approaches to treatment. All my friends go there now along with my whole neighborhood. I have had animals all my life and I have never ever found a vet and office that is as good as Highlands Pet Hospital. I feel blessed to know my babies are in the best hands possible. Read Less

Where to start Dr. Condon and her staff are not only highly skilled veterinary professionals they are also compassionate, patient, and honest. I was a first time dog owner, 3 days to be exact when I first walked into Highlands Pet Hospital and, I quote, this is Bella, what do I do with her. Dr. Condon did the standard puppy exam, and all was good with Bella, until her fecal came back. Tape worms, a simple thing to get rid of but for some reason not for Bella, we tried everything, all the right drugs (I crossed referenced with a Vet who owns 5 pet hospitals in Toronto), all different doses, and the tape worms would just not go away. FOR THREE MONTHS. So basically I was at highlands 2-3x a week, bringing samples in, just coming in for moral support (I was worried sick), little checkups to make sure she wasnt suffering, etc. If Dr. Condon and her staff were anything less than honest and truly caring, they could have charged me every time I walked through that door, and I would have paid because all I wanted was for those worms out of my puppy. BUT THEY DIDNT and not only did they not constantly charge me, they requested that the drug companies refund my money for tapeworm medicine that was ineffective on Bella (which I did receive). I will forever be a supporter of Dr. Condon and her practice and I would recommend her to anyone. Read Less