I have been a client at Durham Animal Hospital since moving to Durham in 2011. My neighbor recommended the practice and I have always been very satisfied with their care. I was nervous when Dr. Cagle left, because I really liked him, but I love Dr. Miller! Here's why. Until very recently, I was an impoverished graduate student. My young, otherwise healthy cat, turned out to be prone to struvite crystals in her urine and UTIs, both of which seem to be triggered by stress. Throughout the whole saga of figuring out what was going on, Dr. Miller took a conservative, budget-friendly approach. He always talked me through all diagnostic and treatment options and gave me his honest opinion about what was best. He never pushed me into expensive treatments or procedures and was always candid about costs and risks. I appreciated that so much--but the real reason I love Dr. Miller is that he always spends the first few minutes of each appointment talking in a baby voice to my cat. He is clearly an animal lover, and I trust him completely with my beloved Amy Wynn. The staff is helpful and warm to both me and my Wynn. I highly recommend Durham Animal Hospital! Read Less

Staff Is friendly an knowledgeable - fur kids are greeted by name and Dr Miller's bedside manner is the best. My very timid Dane loves everyone on staff, especially Jordan and Dr Miller. Care is exceptional with great advise given and little to no wait time Read Less

I moved from Durham to Virginia Beach VA over 7 years ago and I still miss Durham Animal and Churton Street animal hospitals!!! I have never found a veterinary practice up here that can come close to the care and communication I had there.: I was lucky to have had the same vet for over 15 years with my first 3 dogs and then when I got 2 pound puppies in '99 I found my old vet, who was excellent had retired. That is when I found Durham Animal Hospital and Dr. Miller. THey were my vet for all of my animals until I moved out of state. Hope they are doing well--you are thought of by many former patients!! Read Less

I love Durham Animal Hospital and Dr. Miller has been great with my two dogs! One recently had major surgery done by Dr. Miller, which went better that I could have expected. And the final cost ended up being slightly lower than the original estimate! Also, Dr. Miller let me bring my dog in free of charge about a week after surgery because I was concerned with her incision...which turned out to be fine and no cause for alarm. Read Less

I've been bringing my oldest dog Sadie to DAH ever since she was a puppy 8 years ago (and our new pup Murphy as soon as we found him last year) and I've never had a bad experience or met an unfriendly employee.  Everyone always treats my pets, and myself, like a member of their family.  We recently moved to VA and I am so sad we have to find a new vet.  The care and service DAH provides will be hard to match! Read Less

Dr. Miller and his staff clearly want to provide the best service possible. They have been caring for my animals for the past 7 years and I have always been pleased with them. They are sensitive to cost and providing necessary care while keeping my money in mind! Read Less

My little dog got into a bar of chocolate and I rushed her to the Durham Animal Hospital. It was my first visit and I was extremely worried about the state she was in. Dr. Miller did a thorough check on her and was able to stabilize her until I could get her to the emergency room. He stayed late to make sure she was okay. The staff was very supportive and did everything they could to ease the stress of the situation. I would recommend them if you need someone who really cares about taking care of your pet like you would! Read Less

My family and I travel for work so we are constantly having to change vets for our Great Dane (he comes with us everywhere we go). We have to travel out of the country for two years and needed some specialized tests done as well as vaccines before traveling with our pet. Dr. Miller and staff were so helpful and knowledgeable on all the international requirements and tests. Their prices are more affordable than a lot of other vets in the area. Dr. Miller also did a thorough examination on our dog and was very informative. The rest of the staff was very friendly and professional. I would definitely recommend this hospital for your pet's needs. Read Less

From what I know, Dr. Miller is very unethical. He quotes one price and because of the generosity of people for a puppy in need, he thinks he can come back and want more money. He quoted a price and I think he should stand my his word. This is just bad business practice. Read Less

Dr. Miller has provided excellent care to my furry babies for several years now and I will always entrust their care to him. He has stayed after hours and even come in on his days off to treat my babies. Read Less

It is with great sadness and disappointment that I have given you a poor review . To at the start ,being kind enough to help a rescue out , giving a discounted price to then changing your mind once you had seen what was raised for his care . Which hello Mr Greed ,that care does extend beyond your walls . Unless you are a miracle worker or a saint and can provide Leon with everything ? But it has become apparent you are neither . Nor are you a man of your word . Rescues have a hard enough time , struggling to get funding to help the ANIMALS . Which they are the most important thing aren't they . The animals ? NOT greed ? And do you want to know the really ironic part , is if you hadn't been so greedy to demanded more money , doubling what you told them to start . Is in the long run you would have done well for yourself and your so called practice . Word of mouth is a beautiful and amazing thing . You are like Ebenezer Scrooge in reverse . It is a pity your greed has over run your love of helping and caring for animals .Read Less

, unethical practice to offer services to a surrendered injured animal at discounted cost, perform the surgery and over a month after being discharged from his care, and seeing the community fundraising outcomes to pay for that surgery and follow up rehab care, now demands twice the cost. Dr Miller agreed to do the surgery for $700, after he had been paid the price he agreed upon, has now taken the credit of donations on the the Animal's Account and demanding additional payment. Read Less

Any veterinarian that agrees upon the charges for a rescue animal, then changes his mind when seeing what funds were raised not only for his services but services needed afterward, is not one I would ever consider using. This is how the community takes care of rescued animals and the funds are for more than one purpose. Any funds not used for that animal goes to help others - and we all know how many homeless animals need a lot of help. Read Less

Dr. Miller, please explain how you can take from the generosity of donors and charge double the agreed price for a procedure a full month later? People donated with the full knowledge of the agreed-to price and with the understanding that any amounts above that would be used for future care and personal care for the pup and beyond that, used for other strays in need. What you did in response.... It's called greed. It's called cutting your nose off to spite your face. It's shameful and places a very dark cloud over what could have been rave reviews of your professionalism. No matter how good the procedure, it is this attitude of greed that people will remember. Read Less

Remember Leon, needing surgery for his fractured femur? Dr Miller agreed to do the surrendered pup's FHO surgery for $700. We set up a you caring account for $1500 to cover that surgery charge, and additional rehab and equipment he would and did need post-op which has included NMES therapy, Laser treatment therapy, his vaccinations, medications, food, and bedding. As posted on his you caring site, any additional funds after Leon's adoption would be used to care for animals in his rescue. Over a month after Leon's surgery and discharged from Dr Miller's care, it appears after seeing the outpouring of public generosity, he has taken advantage of claiming the remaining credit on Leon's account, and requesting an additional $388.79 to charge full price for the surgery since donors were so generous, not the price he quoted at the time of care. In my opinion Dr Miller's actions are unethical, and greed based, taking advantage of our hard work of fundraising for Leon who still remains in foster care recovering. Those who generously donated to his surgery should be aware that a month after being discharged, Dr Miller has now taken advantage of Leon's vet credit, and demanding additional money. Read Less

Greed... shameful!! While the physical services may have been wonderful, attitude takes away from whatever greatness there might be. Dr. Miller's failure to honor an agreed-to price for services is shameful. Generous donors offered to help a pup in need, who'd been dumped. Dr. Miller agreed to perform the operation for a set fee but when he saw the excess funds raised (which were to cover future care and care for other strays in need in the future), he decided to up his fee and demand the whole amount. Shameful, at the least. Another example of greed before care. Read Less

Remember Leon,  needing surgery for his fractured femur? Dr Miller agreed to do the surrendered pup's FHO surgery for $700. We set up a you caring account for $1500 to cover that surgery charge, and additional rehab and equipment he would and did need post-op which has included NMES therapy,  Laser treatment therapy, his vaccinations, medications, food, and bedding. As posted on his you caring site, any additional funds after Leon's adoption would be used to care for animals in his rescue. Over a month after Leon's surgery and discharged from Dr Miller's care, it appears after seeing the outpouring of public generosity, he has taken advantage of claiming the remaining credit on Leon's account, and requesting an additional $388.79 to charge full price for the surgery since donors were so generous, not the price he quoted at the time of care. In my opinion Dr Miller's actions are unethical, and greed based, taking advantage of our hard work of fundraising for Leon who still remains in foster care recovering. Those who generously donated to his surgery should be aware that a month after being discharged, Dr Miller has now taken advantage of Leon's vet credit, and demanding additional money. His actions will be reported to the Better Business Bureau Read Less

Really miss Dr. Cagle and the old staff.  Looking forward to new office that Dr. Cagle is opening.  Will never return to Durham animal hospital. Could not get the vet to return our calls...and our animal needed surgery, we only wanted the estimate. Read Less

I have been a client of this clinic since last year. The purpose of the first visit was treat my cat for worms. I was told a stool sample was needed, but one was never taken. I was given a receipt and sent on my way. The second visit was for an update on two vaccines, rabies and distemper. I was sent home with a receipt and no rabies tag or information. Soon after leaving, my cat began vomiting and having diarrhea. This went on for several hours until I called the emergency vet in the area and was directed to bring her in. As a first time cat owner, the fact that an adverse reaction to vaccination may occur was unknown to me. I feel it is the responsibility of a veterinarian to make this type of information available to a new pet owner, however, it was not provided to me and my cat was not tested for adverse reaction prior to receiving the shot. Thus, I had to spend several hours in emergency care later that evening and lost over 200 dollars. The clinic did not take responsibility for this mistake after I made it know to them. Additionally, after this incident, I was called and told that I should come to the clinic to receive my rabies information that was not given to me on the day I came in. Furthermore, I was also left a message saying I need to pay additional money because I was charged for the wrong vaccine. Although the vet and technicians are very friendly, there is a level of professionalism and care that this clinic simply does not offer. Not only will I not come back to receive care from this clinic, I will never refer my friends or coworkers to come here either. Read Less

I've had nothing but positive experiences with Dr. Cagle at Durham Animal Hospital.  He is a careful, competent vet, and his love of animals is very apparent.  Everyone in the office is helpful and friendly, always taking a minute to greet my dog.  With a recent minor emergency, I felt very confident in the care that my dog received, and grateful for the transparency and conservative approach that Dr. Cagle took, which translated to a very reasonable cost as well. Read Less

If you care about your pet do not take them here.  We took our dog here for years till several years ago they explained that she had heart-worms and needed $3000 surgery. We explained that we could not afford it and when the time came we would pay to have her put down.  They continued to prescribe the monthly pill to prevent heart-worms.  Years later we took her to another vet wondering why she had not ever gotten sick?  The vet administered the test in front of us and she had been living with Lyme Disease not heart-worms. In fact he said that our former vet should have immediately stopped giving her the monthly pill if heart worms were suspected because that would have sped up her death to only weeks.  A vet that would perform surgery just to take in more money is twisted not to mention her joints were ruined from the Lyme Disease. Read Less