My dog had a traumatic experience at this practice where the stress and pain they induced while looking for the cause of a chronic heart problem in his breed caused ulcerative colitis. This business model of forcing people to pay up front and watching the invasive practices pile up had nothing to do with compassionate care. I would never recommend this business model or this vet. Read Less

We had to take our dog to VSH Easter Sunday for an accident she had running around outside and it couldn't have been a more positive experience. The service we received was excellent and the Nurse and Doctor- Melissanne was absolutely amazing! The stitching she did near Ellie's eye is wonderful and we absolutely trusted our pup with her from the moment she came in. We really appreciated VSH being open on Easter as well and having the staff to take care of Ellie. She is doing much better! Read Less

Our dog had scratched his cornea and it was after hours so we went here based on our primary vet practice’s recommendation. We had a very good experience - they saw us quickly, all the staff was friendly and caring and they were very upfront about discussing the cost for treatment before doing anything. We were very happy we went in and with this practice. Read Less

We brought our cats here when they had lily poisoning and the staff was wonderful. They made a traumatic situation so much better for us! I had no idea that lilies can kill cats, and was horrified when I found this out after ours had already nibbled the leaves of a bouquet we had in the house. Both kitties had to be in the hospital for multiple days on IV fluids to prevent fatal kidney damage. I went for visiting hours every time I could, and the people who worked there were incredibly nice and helpful. We worked with Dr. Croce the most and she was great-- she explained everything well, gave us updates, and talked us through the specific aspects of the cost of their care. Yes, we spent a lot of money . . . but it was worth it to save our very beloved pets, and I don't feel that the charges were unfair. I'm incredibly grateful to everyone who works here for taking great care of our cats and being so kind to us while we were in distress. Read Less

This is the most professional, most responsive, and technically proficient Veterinarian Practice I have ever encountered. My dog had a number of very curious issues and physical findings, it was quite a stumper, but through much attention to detail, observation, and an array of treatment options, my girl is almost back to normal. Thanks, Dr. Kruse & Staff. Read Less

I went here because they were able to see my cat without an appointment. My cat had a dry cough, had trouble breathing, and would itch at his ears a lot. When I got there I waited an hour for the doctor to tell me he had an upper respiratory problem, but that it should be gone within a few days. They said he had to fight it himself and that there was just debris in his ears. They were also out of an antibiotic shot so they just gave him fluids. The whole visit cost me about $180 which is ridiculous. A week later I went to his new primary vet for his shot and she informed me that he had an ear infection in BOTH ears, could have worms, and slightly inflamed lymph nodes. At this visit I paid for medications, the visit, and to have his ears swapped for A LOT less than when I went to this 24 vet clinic. I wouldn't recommend coming here, they might misdiagnose your animal. Read Less

I brought my cat here for a mast cell tumor on his head.  I was very pleased with the attention, care, and thoroughness of his treatment.  Dr. George explained everything that could happen and all of the recommended tests.  They did NOT do a high-pressure sales pitch on the tests but explained exactly why they were recommended.  They provide an estimate for all treatments and both his tests and the surgery he required fell within the estimate.  Dr. Kruse was his surgeon and she did an amazing job, given that she had to take 1.5 cm from a cat's ear.  You will hardly be able to tell that he had a good size piece of his ear flap removed.  It's like having a disfiguring surgery and getting the cosmetic surgery free.I was not able to fully follow the aftercare instructions about keeping him in the Cone of Shame for two full weeks (or even more than an hour).  But Dr. Kruse followed up with me for status reports and fortunately his ear is healing nicely without it.  I appreciate their flexibility on this.  They are also allowing his regular house-call vet to come for the follow-up so he doesn't have to go in the carrier again for another few months.I like that this practice has specialists -- veterinary oncologists, surgeons, and cardiac specialists.  So you can be sure that your pet is getting state-of-the-art care.  I'm so glad that this place is here and also close to my home...and that the parking situation is more than adequate. Read Less

This clinic was an awful experience. The staff was generally unfriendly. They made us wait over and hour in a freezing cold room with our sick pet, even though our vet had called ahead. Then they proceeded to act offended when I questioned the need for repeating the same labs at a cost of $150 when they had copies from our vet of labs that were less than 2 hours old and they were using the same machines. We brought our cat with a blanket- and when we came home they kept it and when we called them to ask for it back they claimed we did not bring one. The vets do not seem to talk to each other one shift to another- and were frankly rude. Will seek out other Vet hospitals if given a choice. Read Less

Great place - have been there twice, very happy both times. Very sweet staff who are great with pets (especially given the traumatic reasons for them being there in the first place). As a pet owner, really appreciate their practice of outlining all options (as well as costs) prior to giving treatment. Although i hope my dog can stay out of trouble going forward, I doubt she will, and I will definitely choose VSH again. Read Less

Dr. Amy Bruno and the staff here were so attentive, caring and helpful as we made the dreaded decision to have our 15-year-old dog put to sleep here this past weekend. We were able to sit together in a very nice room to discuss what had happened and how we felt, and to say our tearful goodbyes. We received a complimentary paw print of our dog to keep, and they supplied a very nice box for us to take her home for burial. We appreciate all that was done more than we can say. Read Less

Little disappointed today. My dog had TPLO surgery about 3 weeks ago. Just had her post op this week to remove sutures. Out of the blue she started having issues getting up and show signs of frustration, scared, and possible pain. I was worried so I called in today to speak to someone about what was going on. I assume there should be chart notes about findings, surgery and the post-op just done this week. So speaking to a doctor on staff should be more than enough for a preliminary phone triage to let me know if what my dog was going through should be expected as part of the normal healing process or if I genuinely should be concerned and should bring her in ASAP. All I got today seemed like scripted verbiage of "can't tell you anything unless you bring her in" and "it's up to you, but if your concerned that will be $134". Um.... I just dropped $3,600 for this surgery.... I could have gotten a better phone conversation with more insight. I work at a health clinic and I know it is important to come in for re-evaluation. But if a patient calls in with a follow-up concern with a procedure recently done, an assistant can read the recent clinic visit notes and can do an initial triage by asking questions, then ask relay that information to the doctor on staff to advise the patient whether or not it is necessary to come in for an emergency visit or it would be okay to wait until Monday for a general post-op. Very disappointed with the customer service I received today. I will be considering transferring my dog to a more attentive specialty clinic for her recovery. Read Less

I had to take my dog here this weekend because of a suspected UTI. We had no wait and were able to be seen the same day! The office is nice, the staff is all really friendly and helpful, and the doctor was knowledgeable. Also, their follow-up was excellent- they called a day or two late to check in, and they sent the records to my regular vet! Read Less

over the years, I've visited VSH for emergencies for my two dogs, and have always been extremely impressed with their ER care -- very prompt, thorough, and compassionate. Recently, my dog had a planned surgery at VSH-Durham, and I'm so happy with the quality of care. Superb surgical team, and wonderful staff. I knew my dog was in the best possible care. I asked a lot of questions throughout, and everyone was very responsive and kind. The costs of services have always been very transparent and fair. I feel very fortunate to have this excellent resource nearby. thank you!! Read Less

I think that the care my pet received was good and have no complaints about the care. The cleaning person was a constant presence - cleaning, mopping, vacuuming - she does a great job keeping the front area looking and smelling clean.I arrived as they were wrapping up a high volume period. There were approximately four families in the waiting room when I arrived. At the time I left, there were 2 of us (families) there. As it relates to the business, my concerns: 1) no constant presence at front desk. I am unsure if the person intended to cover front desk has multiple responsibilities, but no one was there when I walked in; the person frequently went to other areas of the clinic, unseen from the front waiting room, so if you had questions or concerns you had to wait until she was present. 2) I considered my visit complete when my pet was returned to me. A tech brought me my pet and told me the vet would come and speak with me. I waited, maybe 10 minutes and he did indeed come and consult with me. He said he needed to enter his notes and he'd be right back. Well, 45 minutes later I am still in the waiting room, waiting for discharge instructions, meds, etc. I went to front desk person and asked what the delay was, however at that time, I heard (then saw) the vet attending to another family in one of the exam rooms. I then told the front desk person that I needed to leave and asked if she could assist with expediting this process. The whole afternoon I'd been there, the norm appeared to be treatment rendered, pet returned, bill settled at front desk. My experience was a bit different. When I told the front desk person I had to leave, she looked annoyed and told me she needed to speak with the vet. She goes, comes back and said it would be another 10 minutes. I told her, again, I would have to come back.I was offended that she had the nerve to be annoyed, but seemed less than empathetic about my then one hour wait AFTER treatment was rendered. For the record, yes, I did return that evening to resolve my bill, and receive my discharge info, as I stated I would. What I would have appreciated was more truth, less attitude. I was the customer and did not feel that was my business was respected or appreciated. My constant thought was "she's sggravated, but I've been sitting in this waiting room for an hour and she is not bothered by how that is perceived from a customer service perspective." Upon my return, the tech that provided me my discharge info, assured me that my pet was doing great, and even told me that my pet had on an e-collar...She seemed not to realize that my pet was no longer in the clinic. My pet was at home..I think people should avoid "routine, robotic" conversations with customers. Impacts credibility..but they did provide me a soft e-collar to go. Read Less

Our German Shepherd was facing a very serious surgery on not only a TPLO but also once inside our Surgeon Dr Kruse discovered that his meniscus was badly damaged and also a fracture to his knee cap that didn't show on the x-rays. He's a big boy and the surgery took a long time. They kept me informed during the surgery in the waiting area as our Dr made progress. .Finally it was over and out came the O R nurse smiling and shortly followed by Dr Kruse smiling. This Hospital is top notch from the original consult to the surgery. They especially take the time to make sure you understand the procedure and then the long important recovery period that is going to give our dog the best possible chance to have a normal happy fun life. If we have any questions of any kind then we call or carry our dog in. We had a horrible surgical experience at another hospital in 2015 and our dog is lucky to be alive. VSH Hospital I am saying is the best. They have given us hope instead of having to shorten my best friends life because he was cripple. For this I am grateful. You need emergency care or specialty surgery. Look no further. Welcome home to VSH of the Carolinas. Read Less

I took my cat to the clinic in the middle of the night with a medical emergency. I found the staff to be efficient and professional. The vet presented a variety of options but was honest with me about the cat's chances of recovery. Read Less

Absolutely disgusted about how I've been treated by this vet. This vet is more concerned about money then the well being of animals. I went to get my dog examined and was told the bill will be 2200-3000 before they even knew what my dog had! I tried coming back to go ahead and get the test ran once I saved up enough money for the test which would cost $800 and was told I would need to pay an addition vet check up fee for something they all ready told me would need to be tested and couldn't be diagnosed off look. I called and begged to try to get rid of the fee since we knew exactly what we needed (the test) and they refused. After paying around $300 just to get my dog looked at for under 5 minutes, I feel used and abused. Unfortunately we don't have any other options but to see this vet. Read Less

My dog was diagnosed with lymphoma and I was referred here for possible treatments. They were extremely sympathetic and understanding with the choices I was having to make in an impossible situation. While my lovable husky had an unpredictable adverse reaction to treatment, I stand firm that the doctors here did everything possible and gave me every available option and scenario with the information available. When he passed, they called and sent a card. At Christmas they sent another card and made an ornament in his honor. I highly recommend the facility, the competent passionate doctors and staff, and the available treatments. Read Less

I don't take my pets anywhere else. We love VSH. They have handled all three of our dogs medical needs. Dr. Hutchins is the best vet on this planet. I'm sick of seeing people give this place bad reviews because of the cost. This place is the best. Period. Read Less

Thank you for helping us last night! Our 1 1/2 year old feline, Max, ingested 10mg of Nortriptyline and we didn't know what to do our how much time we had to act. You put us in touch with the ASPCA Toxic Hotline which walked us through what to do for the next 4 hours. It was a sleepless night, but all appears to be okay and Max seems very pleased with himself. Thank you, again! Read Less

We have been here several times with our pets and have always received wonderful care. They also go above and beyond with personal service. We had to put our sweet old boy to sleep in late summer and we recently received a letter in the mail stating that they had made him a handmade Christmas ornament and it would be on their tree whenever we came to see it and/or take it home with us. You don't receive specialized customer service like that at many places anymore. I was super touched. Read Less

I was visiting from out of state when my dog, Jade, became very sick the night before we left. We rushed her to the Veterinary Speciality Hospital to be evaluated. The staff was very kind and understanding, even offering me a private room when I became very emotional in the waiting room. The veterinarian was very knowledgeable and discussed several options with me to move forward with Jade's evaluation after her initial blood work. I was very pleased with the staff's bedside manner and knowledge. They took very good care of Jade and me. I hope I never need their services again, but if I do, I will definitely return. Thank you to the staff for everything you did for us last night. We are home safe and sound in PA and Jade is recovering well. Read Less

Horrible...ONLY about money..for my dog to stay there I had to pay 1,500+ test already ran that night...almost 12:00 at night. Plus additional fees God knows how much but I was told 2,500 total.. No payment options no waiting until banks opened nothing, either my dog was gonna suffer. Sadly declined and had to rush my pup to another vet in AM and had them completely make a fuss about the costs that I was given, saying they were over charging and how heartless this was...not about the animals JUST the money. I was treated horrible after making the decision of not being able to pay due to being a college student..the saddest part is..if they would have given me until the morning I would have paid there ridiculous costs for my pup. It's a sad ending and Broke my heart and I will never go to another vet with such low compassion for people and animals. Read Less

I can't say enough good things about this place. We took our five month old Yorkie Poo here after she was struck by a car. The people working were very caring and professional. We live a good distance away but they called twice every day with reports on the status of our baby. The most important thing, they saved her life! It is almost 5 weeks later and she is doing great. She had head trauma and a fractured pelvis,but is well on the road to recovery. I would say she is about 80 percent better. Thank you, VSH, for giving us a second chance with our little Violet! I am forever thankful. Read Less

Do not use this hospital for your pet unless you are prepared to pay hundreds of dollars for undisclosed expenses. The doctors and the front office staff were both professional over the four visits I made over a three month period of time. However, consider this...after paying my bills in full for the first three visits for a total amount of $7000, I took my pet back for suture removal, having been told that the cost of this was included in the charges already paid. It is at that visit that I am told I owe them $143 for picking my pet up at 2pm and that charge was for an additional day stay that is charged after a 1 pm pick up and the $181 unexpected fee was for the anesthetic they used to take the stitches out...that is a whole lot of money to me...when I contested the charges because they were not disclosed in advance, I surely would have picked my pet up before 1 pm and have taken my pet to my regular vet at Chatham Animal Hospital where I didn't go for suture removal because I was told I had paid for this with VSH. I am confident in saying I would have been charged less than $181 for this and not be up writing this at 2:30 am...because I can't sleep thinking about their business practices. No matter what business you are in...you are in the people business! So, I am just warning you...I will not take any of my three pets to this hospital again. Fortunately, there are many alternatives in the area. I have been working in the people business for 44 years...I have seldom felt exploited by doing business with anyone, and even more seldom do I complain or write a review. Just know, this could very easily happen to you...so unless $300 of undisclosed fees doesn't seem like much to you, choose another Animal Hospital for surgical needs that your regular hospital does not do...I have been extremely satisfied with Chatham Animal Hospital and highly recommend them for your pets for the majority of their veterinary needs!Read Less

I had my first visit with VSH this weekend when my dog was attacked by another dog. Needless to say, when both of us entered their doors we were both so fragile and upset. But, the staff was very nice, very understanding, and very sympathetic as to what was going on. They treated my girl gently, rubbed her, and eased her into the care she needed. When I asked for updates, they gave me updates. They explained her treatment plan to me in a way that I could understand. And after two days at home, they called to follow up with how my dog was doing and how her visit with her primary vet went to clean her wounds again. I mean, they went above and beyond and I will forever be grateful for what they did. Read Less

After a terrible altercation with a large dog I quickly took my small chihuahua mix dog to VSC in Durham. It was unclear what was going in with our dog after a serious trauma from dog bites. They talked us through as many knowns and then unknowns. After they stabilized her they called in the surgeon. - oh and this was during hurricane Matthew - who did probably a very difficult procedure. I'm happy to say the doc saved her life and found the reason for the bleeding. The staff were so great and helpful. It was a long weekend but I'm glad we found a great veterinary service who even during torrential storm were sticking around to take care of the pets who were brought to them. Their dedication was amazing! Thank you for saving our girl! Read Less

We brought our boy here hoping for a diagnosis. He had seen 5 other vets. Only a few hours after arrival, we had our answers. Everyone we came in contact with was courteous, kind and outgoing. It was clean and reminded me of an actual doctors office. I believe their pricing is very reasonable. We expected to spend thousands and it wasnt even close to that. Even though we received the bad news it was cancer, we had a pleasant experience. Thank you Dr. Dulaney and staff for taking such good care of Spirit and giving his illness a diagnosis. Read Less

wonderful place with wonderful staff. they took exceptional care of my dog before, during and after her surgery. dr. george is one of the nicest vets i have met, as is dr. kruse who performed the surgery. Read Less

We called ahead and the front desk was ready for us when we arrived. We had no wait on a Saturday evening visit. The vet and nurse were gentle and caring with our sick dog. The vet spent time with us to discuss all our treatment options. All vets are obviously smart, but Dr. Miller was also compassionate, taking care to ensure our understanding of the issue and to answer our questions. Please note that I also shared a photo of the take-home-meds bag decorated by a nurse while we waited for test results! We appreciated the love, care, and time shared by everyone! Read Less

Our family had our first experience with VSH last week when my cat vomited and was showing signs of respiratory distress. After some deliberation, we brought him to VSH. It was 11pm and we were the only ones at the Hospital. The staff was excellent and immediately took Sawyer back to examine and treat him. We left about an hour and half later with a diagnosis of feline asthma and very thorough discharge instructions. I unfortunately cannot remember the names of either of the staff members we interacted with, but both had excellent "beside manner" and explained all of the tests, treatments, and options with us. As with any emergency medical business, VSH is not cheap, but we did not expect it to be. For the level of care and professionalism we received, VSH earned their money. I was also happy that they were very upfront about the cost of each procedure, and gave us a thorough estimate for total cost of care. Thanks to VSH, Sawyer is doing much better, and we are thankful to know we have them close to our home if we ever need their services again. Read Less

The doctors and staff at VSH were very compassionate, accommodating, knowledgable and helpful during a very difficult time when we found out our 9-year-old dog (who meant the world to us) was dying of advanced kidney cancer. Situations like this are so emotionally taxing and difficult for pet owners and I can't thank them enough for making the process as "easy" as possible. After having a very bad recent experience at another local animal hospital, I am even more grateful for a place we could trust in a crisis situation. Even before we knew what was wrong with our dog, VSH treated us with respect and compassion. We never felt rushed and multiple doctors took time out of their busy day to go over all options with us. They continued a high level of care and service from our first visit to our last. Read Less

The doctors and staff at VSH were very compassionate, accommodating, knowledgable and helpful during a very difficult time when we found out our 9-year-old dog (who meant the world to us) was dying of advanced kidney cancer. Situations like this are so emotionally taxing and difficult for pet owners and I can't thank them enough for making the process as "easy" as possible. After having a very bad recent experience at another local animal hospital, I am even more grateful for a place we could trust in a crisis situation. Even before we knew what was wrong with our dog, VSH treated us with respect and compassion. We never felt rushed and multiple doctors took time out of their busy day to go over all options with us. They continued a high level of care and service from our first visit to our last. Read Less

I can't say enough good things about this clinic.  Our 12.5 year old fur baby (dog) was having trouble breathing and had pale gums on a Sunday (Valentine's day).  We called them, and rushed her there.  I'll save the gory details, but it turns out she had cancer and we ended up putting her to sleep at home the next day. She was in pretty bad shape when we got there, and we were terrified and not thinking straight. Dr. Putterman was fantastic both with our dog and with us.  They got her stabilized initially and let us spend all the time with her we wanted to, as we all had accepted what was inevitable. We left her overnight, and Dr. Deterding took over her care.  She was equally fantastic when we were back to visit with our little girl who had taken a turn for the worse the following morning.  VSH coordinated beautifully with our "regular" vet's office that morning to ensure that we could get her home one last time and say goodbye there where she was comfortable.I can't say enough good things about how they treated our baby, and us, in her final 24 hours. No one wants to have to be in that situation, but they handled it beautifully.  They were very clear about communicating what was going on,  test results, her status, and our options. They were also very straightforward about cost of treatments as well (something no one wants to think about at that time)- I never felt at all that they were trying to charge us too much or do unnecessary tests. In fact, they called me back the day after and told me they were refunding our credit card $264 because we were charged for a test they had never run... we checked out with 2 pages of tests and charges for her, so we would have never known any different.  But the honesty to call us back and refund us says something about this clinic as well.Can't say enough good things.  Most awful weekend of my life, but this clinic made it much easier in a time of distress. Read Less

Similar to a previous poster, our dog got nabbed right in the nose by a copperhead yesterday. Our regular vet referred us to this hospital, and it was our first time there. We were incredibly impressed! They took great care of our pup, they were relatively fast and cost-effective (compared to other emergency vets we have been to in the area), and the staff was very friendly and courteous about giving me frequent updates. The veterinarian even took a lot of time to sit and consult with me. They had a problem running my credit card but they were very courteous and polite about it, and resolved the issue today. Very happy we came to this hospital in such a stressful event! Read Less

Last night our dog was bitten by a Copperhead and the swelling started immediately, Our regular vet recommends VSH and we rushed off to the location in Durham.  The service we received was absolutely top notch.  Within minutes of arriving, our dog was receiving treatment for the bite.  Staff were great ... they kept informed of what was going on, were very reassuring about how our dog was doing and answered all of our questions.  The best part is we took our dog home later that night and he seems to be doing better.No one wants to be in a situation where they have to take their pet to an emergency vet but, from my perspective, it is nice to know that there is a place as great as VSH and, God forbid, if we ever find ourselves in need of emergency veterinary services, we'll be back at VSH with no hesitation. Read Less

Our cat was coughing for months and our regular vet could not seem to get the diagnosis right. So we called over to this wonderful hospital full of happy, nice and talented people who diagnosed our cat and came up with a solution to his problem. This is by far one of the best pet hospitals we have ever been to.I would recommend anyone in need of that extra help and care for their pet to come here and get truly great veterinarian care your pet deserves. Read Less

VSH isn't the kind of place that most people get excited about visiting. In our case, we were introduced to VSH when our dog developed bloat last week. Words like "potentially fatal" and "needs immediate attention" were thrown around when I called my vet, and he told me to go to VSH in Durham immediately.The staff at VSH made us feel at home as soon as we walked (OK, we ran) through the door. They took our furry princess into the examination room right away and gave her the best medical attention that one could hope for, and the vet that came explained the diagnosis to us was calm, patient and very understanding.It turned out that Her Royal Furriness needed a fairly major surgery. VSH's world-class staff and equipment got her through the surgery A-OK, and less than 48 hours later The Furred One was back home with us. Our discharge instructions were very thorough. We're five days post-op now, and while She is still recovering, we couldn't be happier with the service we received.VSH is not cheap, but you get what you pay for ... and when it comes to the health of Her Royal Furriness, the money we parted with that evening pales in comparison to having our puppy back home with us happy and healthy. Read Less

My dog collapsed on the floor without warning and, by the time I got him to the hospital, he was limp and had no vitals. The doctor on call resucitated my dog and stabilized his heart, and he was hospitalized overnight in intensive care. The staff there was wonderful - answered my questions, let me visit, kept me up-to-date on his progress, and gave me a comprehensive list of blood test results and discharge instructions. My dog is alive today because of this hospital. For the reviewer that was concerned about money, you don't choose to go to a 24/7 specialty hospital to save money, you go there to save your pet's life. Yes, it cost a lot of money to have one-on-one monitoring and care, but my dog is a member of our family, and having him alive today is worth WAY more than a few months of credit card payments. Read Less

Awesome people! Saved my beagle's life when he swallowed ibuprofen. Triage began immediately upon my dog's arrival, which was important given the urgent nature of his crisis. Gave me daily updates on his progress and costs. Staffers were extremely helpful and communicative and answered any and all questions. Highly recommend if you have a pet emergency! This venue is located in the Harris Teeter plaza at the corner of 751/54/Hope Valley, which is convenient to residents of the Southpoint or Chapel Hill areas. Read Less

My cat was exhibiting signs of a UTI so I brought her to the Veterinary Specialty Hospital in Durham. They were very helpful over the phone when I called to see if it was even an emergency, and everyone on staff was great once I brought her in. The vet who saw us, Dr. Jacob Brown I believe, did a fantastic job explaining what was wrong and what options we could pursue for treatment, answering my innumerable questions, recommending a primary vet and even giving me additional tips on how to make my apartment more cat-friendly. He was very upfront about the expected cost of treatment options, was on board with me choosing the less expensive avenue, and even gave me an exact total without my prompting before carrying on. He also seemed to truly care about my pet. The wait time was what I would expect, and the price did not seem unreasonable -- I paid $300 for the visit, subcutaneous fluids and the three different medicines he wanted to try with her. On top of that, everything was extremely clean and the reception area was a welcoming place. I hope I won't have to go back, but if I do need an emergency visit to the vet, this will be the first place I call! Read Less