NOT IMPRESSED!  Unprofessional, rude, and unsympathetic!  My dog got really sick this past August and started having grand mal seizures suddenly out of the blue.  My husband and I suspected that he ate a poisonous mushroom because my husband saw him eat something just hours prior to his onset of symptoms but my husband couldn't get it out of his mouth before he swallowed it.  He presented with the classic signs of mushroom poisoning toxicity.  I read a lot of reviews about this hospital and felt it was my best option as I needed a walk-in basis and I liked that they offered after hours help and that they made house calls in some cases.  However,  the vet we saw (shelly whitehurst) told me it was epilepsy and that the dog would be fine on medication and live for years.  I kept telling her that I felt it was poisoning because it was so out of the blue.  My dog continued to have small seizures throughout the day and then started seizing again really bad in the middle of the night and when I called the after hours phone it took several calls before someone picked up.  It happened to be the vet I saw earlier in the day so I was relieved, at first, because she already knew my dog and what was going on with him, however, she told me there was no way of meeting me because her husband had to go to work and she wasn't going to wake up her kids to bring them with her to meet me.  I felt it was very unprofessional to be on an on-call service without being able to actually help when needed.  She told me to give him the medicine to help with the seizure, which I had already done once and then by the time I tried again he was so far gone that he wouldn't let me give it to him as it was an oral pill and he suffered greatly for hours.  She told me I would have to wait until they opened which was 4 hours at that point.  I couldn't get him in my car and I had read on reviews that some of the vets made house calls, but even when I told the vet of my plight that there was no way I could get him in the car because he had backed himself into a corner and would only walk backwards at that point in time and had seemed to go blind and was freaked out (plus weighed 94 lbs.) she told me there was nothing she could do for me and put it in a very blunt, unsympathetic manner.  When I asked about euthanasia options if I could get him down to her, she said "Oh I don't think we need to go that route, he has epilepsy, he'll live"   She acted like I was being dramatic. My dog died about 1 hour after she said that to me on the phone because he had entered Status meaning he was constantly seizing.  He died an awful death while I was trying to get him help.  The Hoke County Animal Shelter was so great in trying to help me.  I called the vet back an told them that he had died at my house, probably due to organ failure.  It was so awful.  So why am I just now leaving a review?  Because I just got a postcard in the mail telling me it was time for my dog's rabies vaccine AND then handwritten on it it said, "And benji's too".  I don't know who BENJI is, but benji is NOT my dog!  I get that clerical errors are made, but I am a bit upset that they sent me the postcard in the first place after I told them my dog died, thanks to no help from them.  I've had other pets before and when they've been notified that my pets have passed away or when I've had them put to sleep I've always received a sympathy card and they put on file that the patient is deceased so that they won't send anymore reminders that can cause painful emotions!  I felt there was no sympathy on behalf of the VET at all and if a hospital advertises on call 24/7 care and the on-call vet cannot follow through, then don't advertise the service.  I felt very hopeless and I felt like I was a bother to the vet and she didn't care one bit about me or my dog at all.  I hope I am the exception, not the rule here.  Perhaps I got the one vet in the office who doesn't really care because according to some of the reviews, the other vets sound amazing!  I wish that would have been the case with my dog.  I wish I could have gotten that amazing care and concern shown to me and my dog....maybe he would still be alive if she would have cared a little more or taken her job more seriously...or actually would have seen my dog in the middle of the night when she was oncall OR told her employer that she would have to switch someone oncall nights because she would have her kids...or make the sacrifice that her JOB is to be on call that night so she should bring her kids with her if she has to.  All around I feel my situation was handled very unprofessionally and without sympathy and that I was told over and over that I was wrong and that my dog would be okay when he clearly wasn't....and the thing that really just got me was that I Don't own a dang dog named BENJI....so if Benji's owner is reading...your dog needs to be seen for vaccines, but hey, you might want to consider going to another vet instead!!! 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‼DO NOT TAKE YOUR DOG HERE ‼ If I could give this place no stars I would. I dropped my German Shepard off on the 1st of March for kenneling. He was there till the 13th, my husband was able to pick him up early. Good thing too. My husband called on the 11th to let them know he was coming so he could get his bath before pickup (I was still away and didn't know that he called them to let them know), they then called me to tell me he wasn't eating and had lost a little weight. NO WAY IN HELL WAS IT A LITTLE. They only called to cover their asses. Probably so my husband wouldn't be surprised that he was skinny. He is a 70 pound GS, when he picked him up he was close to 50 pounds. That is nearly 20 pounds in less than 2 weeks. His ribs and hip bones were showing. And his collar barely fits not. Well he brings him home, he won't eat, is breathing funny, and throwing up. I tell him to take him to a vet near by our house. When he does she told us he has kennel cough. (Yes he is up to date on all vaccines) do not only did we pay $200 something dollars to kennel him, we now have a $200 vet bill. And they have horrible customer service. He called a day ahead so he would get his bath. When he picked him up on the 13th they still hadn't bathed him. And we're rude when he came to get him. ‼AGAIN DO NOT TAKE YOUR DOG HERE‼ Read Less

Absolutely love this place. We have what most would see as a small zoo, and while we loved our previous veterinarian office, and would still recommend them, we needed to find a vet that was reasonably priced, but also still had great vet care. Not only are their prices competitive, but the quality of care for our animals has been spectacular. VETS: We highly recommend Dr. Josh and Dr. Totten. Dr. Josh is very thorough in explaining things, and was patient enough to answer the bazillion questions I had when bringing our animals in. Dr. Totten...oh, where do I even start with her. Her heart is huge. You can really tell she has a strong love for all animals, and compassion for the owners as well. I feel like I could just talk to her for hours. Love, love, love her. We've had several emergencies during and after normal business hours, and have always trusted our animals in their care. Vet Techs: The vet techs are phenomenal as well. Jeanette, who is not longer there (moved  come back!!!), was by far my favorite. Our animals were treated as if they were her own. We've always been updated in a timely manner on how our animals were doing after procedures/surgeries. Christi is another phenomenal tech. She too treats animals as if they're her own. Cat Boarding: We had to board one of our cats that had just had surgery the week prior. We've always had a pet sitter that came to the house, so I was a wreck when dropping Doof off. I apologize to all of you who had to see me ugly cry when dropping our Doofy Doof (Mr. Fluffermuffins) off for boarding. While we were gone, I got regular updates on how he was doing. Christi (Vet Tech mentioned above) went above and beyond for our Doof. He had to have his E-collar on because of his stitches, and he really didn't like eating while wearing it. Christi would stop through and hand feed him throughout the day so he didn't starve to death. We look forward to seeing their new clinic opening soon! Read Less

This is probably by far the best animal hospital I have taken my fur babies to in a long time. The Barkmens always take care of my dog and two cats. The receptionist at the front desk are usually nice, the wait times isn't too bad, and best for last they do have walk in times twice daily! I have never had any problems with Highland. Prices are definitely amazing. It's absolutely nice to feel at peace within making sure your babies are well taken care of. I will definitely recommend this as your vet hospital. Read Less

I came here to get my dog checked out since she had a cough for several days. I expected to be into about $240 from past experiences here in Fayetteville. But when it was time to check out its was under $100 that's including blood work and medications. They also treated her with kid gloves as she was scared. I'll definitely will be bringing the rest of my dogs here from now on. Read Less

highland is a top notch animal hospital! best we have ever had!! we have been with them for almost 15 years now and counting. dr. barkman (both father and son), every other vet techs, as well as staff, top to bottom, is excellent. they will provide the best care for your fur babies! they have been there for our cats, even going as far as showing up to our home to help my dying, suffering cat. they euthanized her here because she was in so much agony and we had no vehicle at the time and she was too weak to move!! they are real genuine, loving, caring and highly experienced providers and the definition of angels on earth! i love you guys! yall have never failed me & because of your exceptional care, i have 10 people i know currently clients of yours now! everyone i know and love takes their pets here and i will continue to take mine there! god bless you all at highland!!from the bottom of all of our hearts thank you all for what you guys have done & continue to do for our fur babies and everyone else's precious angels! wishing i could repay you all for everything but all i can do is show my true gratitude by recognizing every single one of you through any business review sites i can find! you guys even sent my whole family a card offering comfort for our loss and it made us all melt and cry!! no other vet office does that!  you guys offer pure love, honesty, trustworthiness, effort, professionalism, compassion, understanding and expertise!! best vet everrrrr!! Read Less

Friendly, professional, and loving staff. They offer walk in for several services. Great location, however, they are moving to McPherson Church Rd near the Raeford Rd intersection soon (not completely sure of the date). Read Less

I've been going to Highland for several years now and I absolutely love them.  They have taken great care of my aging lab, our newly rescued pup, and our two cats.  They have several vets on site and I have enjoyed working with all of them.  They did an amazing job treating a wound my dog suffered to his paw, and continued to follow up until he was healed.  Now that he is aging I've had to take him in a bit more regularly, and they are always patient with me and all of the questions I have.  They really listen to their patient's parents.  They've also gotten rather familiar with a little borador pup that we rescued in January.  She was positive for Lyme's and heartworms and they did an outstanding job with her treatment.  In my experience, they only do what is necessary and they do a great job of letting you know what will cost what up front.  They don't nickel and dime ya.  They may not be the cheapest per se, but you know that your money is going to top-notch treatment.  Highland is a first come/first serve vet.  You sign in on either a Dr. visit clip board or meds/boarding clip board and they call names in the order.  Some days you may get right back to a room and others you may have to wait over an hour.  My recommendation is to avoid Mondays and Fridays if you can.  The vet techs, office staff, and rotating veterinarians are all wonderful, friendly people. Read Less

The staff here is great! We've been bringing our boys here for almost 7 years. Love the convenience of no appointments and reasonable rates. Can sit with your furbabies or drop them off to be picked up later depending on your schedule. Read Less

LOVE LOVE LOVE. I have been bringing animals here since I was a little kid with my parents. All of the vets are amazing. They truly care about your animals. They suggest treatment options and are up to date on new information. 5/5 Read Less

HIGHLAND IS A TOP NOTCH ANIMAL HOSPITAL! BEST WE HAVE EVER HAD!! WE HAVE BEEN WITH THEM FOR ALMOST 15 YEARS NOW AND COUNTING. DR. BARKMAN (BOTH FATHER AND SON), EVERY OTHER VET TECHS, AS WELL AS STAFF, TOP TO BOTTOM, IS EXCELLENT. THEY WILL PROVIDE THE BEST CARE FOR YOUR FUR BABIES! THEY HAVE BEEN THERE FOR OUR CATS, EVEN GOING AS FAR AS SHOWING UP TO OUR HOME TO HELP MY DYING, SUFFERING CAT. THEY EUTHANIZED HER HERE BECAUSE SHE WAS IN SO MUCH AGONY AND WE HAD NO VEHICLE AT THE TIME AND SHE WAS TOO WEAK TO MOVE!! THEY ARE REAL GENUINE, LOVING, CARING AND HIGHLY EXPERIENCED PROVIDERS AND THE DEFINITION OF ANGELS ON EARTH! I LOVE YOU GUYS! YALL HAVE NEVER FAILED ME & BECAUSE OF YOUR EXCEPTIONAL CARE, I HAVE 10 PEOPLE I KNOW CURRENTLY CLIENTS OF YOURS NOW! EVERYONE I KNOW AND LOVE TAKES THEIR PETS HERE AND I WILL CONTINUE TO TAKE MINE THERE! GOD BLESS YOU ALL AT HIGHLAND! Read Less

All my pets have come here since I was a kid. They are straight forward about what to expect and make sure you have all you need to provide proper care for your pets after surgery. We experienced a loss of an older pet, they were kind and helpful through the process.If they can they have been willing to work with us in the past on payments. Read Less

They do walk ins. And it was quick and easy. It did have a strong urine smell while going in, but most importantly they treated our cat great. They also offer military discounts. Oh! I found it cool that they had a different entrances for cats and dogs. Read Less

After hearing amazing things about this place i had to bring my pups. Buddy was treated very well! Asked for advice on my other dog and they told me what to do when i wanna/need to bring her in. I'll for sure be back and will recommend them to anyone i can. Read Less

Hands down the BEST vet clinic in Fayetteville. I've been going here since 2004 and I'm forever grateful for them keeping my pets happy and healthy. I've had so many emergencies though the years and the vets here do everything they can to get your pet healthy again. They will listen to your concerns and questions and they are honest with you about possible outcomes. Huge bonus is that they handle their own emergencies. 99% of local clinics don't. I can't stand the Emergency Vet Clinic that every other vet uses, it's a joke. Highland has it all! They are usually pretty busy but WELL worth the wait. Read Less

I would not consider taking my pets any place other than Highland Animal Hospital. The kindness, compassion, and true excellence in care cannot be beaten. I have used several other vets in town over my lifetime here, but never again. The past 6 years with Highland have been fantastic.Read Less

the people are nice, i thought I liked the clinic until my dog was miss diagnosed. Doc said he had kidney failure and only short time to live, we put him on expensive kidney medicine and kidney food for almost a year. took him to another vet, found out his kidneys were perfect and he had a urinary infection, gave him antibiotics and he is 100% now. Read Less

I truly love this place!! The front desk might be a little rough around the edges, but they have tot best interest in mind. This place is always busy, so you have to find the perfect none so busy time. For me 10AM is fast!! They love on all the animals and do t overcharge any treatments! So far best place I have taken my animals too!! I love it!Read Less

I have been taking my dogs there for the last 20 yrs and I have been nothing but satisfied with the staff and the doctors. I think they are great.They are very friendly and always helped us out. They get 5 stars from us. Highland Animal hospital is the best hospital in Fayetteville NC. Read Less

My little chihuahua had gotten into rat poison at the neighbors house and we did not think he would make it. Took him to the vet in Clinton across from the prison and they told me to put him down and told me that there was something wrong with him not that he had ate rat poison but there was a chance we could save him and started treating him for something the problem wasn't and did not keep him overnight. Took him to this vet and they worked there asses off on gettin this little guy to be alright and they did warn us that he did eat poison so he may not make it but he had seems tough so far so why not give it a shot and we still make payments to care credit for all of that and it happened twice and he was very bad off but every time they helped us and gave us the best advice and most importantly saved my little guy when no where else could. Read Less

I started out at Highland through unfortunate circumstances. My cat that I had for almost 3 years had fallen ill and needed emergency care. My mom recommended this clinic highly and called them for me. My cat unfortunately had to be put down. The staff that helped me then were very compassionate and caring. I had another cat that I took there for screening (to make sure she wouldn't suffer the same ill fate), and they gave us great care. They were highly professional and courteous. It was also highly convenient that I was able to make an appointment to come in on a Saturday morning. (Thankfully, I received good news) There is a side for cats and another for dogs. I appreciate the split as it offers a little comfort to those animals that are out of their element. I also love the fact that I can walk in to get my cat's shots without making an appointment. They are amazing and I highly recommend using them for the care of your pets. Read Less

I've been taking my cats here for quite some time, and last night, my little Swamp Cat had an accident that resulted in a broken jaw & the loss of one eye. I called the after-hours number, and when I rushed him to the clinic, Dr. Barkman--my new hero--was already there and took such good care of my baby. I was really scared we were going to lose him, and Dr. Barkman called me around midnight and then again at 8:30 this morning to update me on his progress. Even though Swamp Cat is pretty beat up, when I visited him this morning, his pain seemed to be under control. I was able to pet him for awhile, and even though he is not on his feet yet, he did move around a little to show me where he wanted to be petted. The x-rays didn't reveal any further injuries, and I'm hoping to be able to bring him home tomorrow. I am so grateful for the excellent care Dr. Barkman and the rest of the staff have given to Swamp Cat. They're truly life savers! Read Less

I would not trust anyone else but highland animal hospital with my animals. They have performed many surgeries on my pups and have taken excellent care of the both of them. I highly recommend them. The staff is always friendly and they know both of my dogs by name. Read Less

I love this place. It's like going to a regular Dr. Office. They take very good care of your family even during boarding. Only had one bad experience, but that didn't stop my service, bc I haven't seen her anymore...I would recommend this place to anyone. Read Less

My doctor was in a rush and did not really listen to what I had to say but was still somewhat helpful. However Camille at the front was amazing. She genuinely cared about my service and what was happening with my dog and gave me advice and was just really kind. It made the world of a difference to me! I hope she is there the next time I visit!Read Less

We have been bringing our dogs here for several years because we like the doctors and the girls that work with them in the back. However, today I went to there only for meds for my dogs. I signed in on the appropriate roster and proceeded to wait 20 minutes, being ignored while the lady with the reddish hair and glasses played with a puppy. Finally, I went to the desk and asked her if it would be better if I called ahead to request the meds and she rolled her eyes at me, told me to sign in and she'd get to me all while she walked away from me still making rude faces. This is not the first time I or a member of my family has been treated this way but it will be the last!!!! I recommend anyone looking for a place to take their animals to keep looking unless you enjoy being treated like crap by the this woman! Read Less