This animal hospital provided me with such a unique experience. Kerri & Shelly, the two receptionists, were so kind and caring. Shelly handled me perfectly while I was crying and Shelly made small jok... Read More
This animal hospital provided me with such a unique experience. Kerri & Shelly, the two receptionists, were so kind and caring. Shelly handled me perfectly while I was crying and Shelly made small jokes after learning a little about me and lessened my stress while I was there worrying about my pup. Dr. Silvious was extremely professional and kind but also very honest with me which I very much appreciated. Kane was my vet tech I believe and he did a wonderful job of making my pup comfortable while he was in so much pain. Cole passed away today but I'm thankful that he was surrounded by so much love and care during his final hours. Can't thank them enough. Read Less
Alejandro V.
9 May 2019
REPORT
The doctor was fantastic, caring, and genuinely showed a love for taking care of animals. Our pets received great care while being seen. The only problem I have with this facility is the wait. My s... Read More
The doctor was fantastic, caring, and genuinely showed a love for taking care of animals. Our pets received great care while being seen. The only problem I have with this facility is the wait. My spouse and I waited a total of two hours and forty minutes. We waited one hour in the waiting room prior to the doctor calling us back, but we understand hospitals are busy places. We waited an additional hour after being seen, just to pay our bill. I can't imagine what kind of annotation had to take place before we could pay a bill. We are talking about doggy shots here not a pre-flight check list.If you are going to this hospital, just know you better download a movie on your phone or something because you will be there a while. Read Less
Sydney G.
17 Mar 2019
REPORT
I am so glad we found this office! Such a convenient location and the staff is amazing. My dog loves coming in because the employees always play with her and give her plenty of treats and attention. A... Read More
I am so glad we found this office! Such a convenient location and the staff is amazing. My dog loves coming in because the employees always play with her and give her plenty of treats and attention. Always a short wait and quick and easy visits! Affordable and very nice veterinarians also! Read Less
Amanda T.
7 Dec 2018
REPORT
I highly recommend Hope Mills Road Animal Hospital for all of your pets medical needs. They will bend over backwards to help you and your animal. For example. My dog was injured the day before Thanksg... Read More
I highly recommend Hope Mills Road Animal Hospital for all of your pets medical needs. They will bend over backwards to help you and your animal. For example. My dog was injured the day before Thanksgiving and four hours before they closed. I called and with no hesitation they said to bring her in. I saved hundreds of dollars by not having to go to the emergency vet. And the icing on the cake? They won't break your bank account. Read Less
Albert C.
9 Nov 2018
REPORT
They were very friendly towards my wife and I and even friendlier w our fur babies. The vets are knowledgeable and will even tell you if they think a certain vaccine or test is even worth the money. d... Read More
They were very friendly towards my wife and I and even friendlier w our fur babies. The vets are knowledgeable and will even tell you if they think a certain vaccine or test is even worth the money. definitely felt like genuine and honest advice. Read Less
Susan Bruce
2 Jul 2018
REPORT
Tried to be very helpful sorry it didn't work out sure she would have lived it there
Brook Ali
5 Jun 2018
REPORT
I gave 4 out of 5 stars only because they are so expensive and even if it's an emergency they aren't willing to work with you. If you dont have the money right then and there even I'd you have been wi... Read More
I gave 4 out of 5 stars only because they are so expensive and even if it's an emergency they aren't willing to work with you. If you dont have the money right then and there even I'd you have been with them a long time they wont work with you. However my Herc has always gotten the care he has needed. He broke his leg recently and they came to my aid the best the could within what I could pay them of course. Ultimately my baby needed more then they could provide and found different options based on what I could afford. Which was nice. Read Less
Amber De Micheli
19 May 2018
REPORT
I needed to find a vet closer to where I live and I came across this clinic. It was fantastic! My dog is a bit difficult and they handled him with such ease. The prices were very reasonable as well. I... Read More
I needed to find a vet closer to where I live and I came across this clinic. It was fantastic! My dog is a bit difficult and they handled him with such ease. The prices were very reasonable as well. I was beyond pleased with my experience there and plan to continue to bring both of my dogs to them. Read Less
Victoria Byrne
18 May 2018
REPORT
Very welcoming with an amazing staff and vet who really listened to my concerns of what was going on with my puppy. She had chewed on a pencil and piece of it stuck her gums causing inflamation, so ev... Read More
Very welcoming with an amazing staff and vet who really listened to my concerns of what was going on with my puppy. She had chewed on a pencil and piece of it stuck her gums causing inflamation, so everytime she yawned or ate it hurt. I couldn't see anything, but knew something was up- the Vet here got right to it, and identified what was going on. Gave meds and she was back to her normal self after the meds were completed! I went to another vet who just shrugged it off, so im glad i tried these amazing animal lovers. Read Less
Jerricha Capper
11 Apr 2018
REPORT
Took my dog here for a second opinion and Dr. Gray explained everything she was doing to treat my dog and was so sweet. The staff was so nice and the facility is very clean. Very happy with today's vi... Read More
Took my dog here for a second opinion and Dr. Gray explained everything she was doing to treat my dog and was so sweet. The staff was so nice and the facility is very clean. Very happy with today's visit and will start taking my fur baby here for sure! Read Less
BarreYoga Cat
23 Mar 2018
REPORT
Absolutley dispicable to hear that this veterinarian cuts off the finger tips of cats/kittens!!!! To make sure they have an indoor only home? WTH?!?!? People are people, people! We make mistakes and a... Read More
Absolutley dispicable to hear that this veterinarian cuts off the finger tips of cats/kittens!!!! To make sure they have an indoor only home? WTH?!?!? People are people, people! We make mistakes and animals get loose sometimes!!! You, of all people should know this happens PLUS you should condone people NOT cutting their cats fingers off!!! I thought veterinary medicine was about educating pet owners to promote health and wellness for our pets.....You should be educating pet owners the alternatives to such an inhumane and unnecessary surgery. Didn't you know it's possible to have cats in the house without having them declawed??!?!? What the hell is wrong with you?? And also if you people really knew anything about cats, you would know that cats can have urinary problems, which makes some people throw the cat outside. But I bet you dont educate the owners about that when they take the poor kitty home!!!! Absolutely disgusting!!! You should teach people how to do nail trims on the cats. Any true cat person knows to provide cat trees, scratchers, and other toys so that they can scratch on those. DONT YOU KNOW THAT WHEN A CAT IS DECLAWED, IT CANT EVEN CATCH ANYTHING FOR FOOD IF IT GETS OUTSIDE?!?!?!? IT CANT EVEN CLIMB UP ON THINGS WITH NO NAILS!!!!! Who do you people think you are making such a final decision on an animal you arent even going to keep!!!!!??? Would NEVER trust this vet with my own animals when they do such stupid ridiculous inhumane things with cats/kittens!!!! SICK SICK SICK!!!!!!! I JUST RESCUED A DECLAWED CAT FROM HOPE MILLS AREA SOMEONE FOUND OUTSIDE AND SHE WAS DAMN NEAR STARVED TO DEATH!!!!! SHAME ON YOU ALL!!! Read Less
David Hernandez
7 Dec 2017
REPORT
My wife warned me about bringing my dogs to them, but because they were conveniently located close to where I live, I took a chance.
It started out well with the friendly staff, had a couple of visi... Read More
My wife warned me about bringing my dogs to them, but because they were conveniently located close to where I live, I took a chance.
It started out well with the friendly staff, had a couple of visits before my bad experience with boarding.
This is what my wife had warned me about, but because of our good visits I moved forward with setting up boarding before I went on vacation. I called in and got a quote for $280, I was fine with that.
So the time came, I had to bring them in so I can go on vacation! Had $280 ready to be dispersed, but when the friendly woman on the front desk looked up my reservation.... she gave me a price of $420???
Of course I’m looking confused and asked why? Apparently there was a virus that has killed three dogs statewide and it’s now mandatory that my dogs get the vaccine before they can stay. What really got to me is that I called a day prior to confirm that I was still bringing my dogs and there was no mention of a mandatory vaccination.
I had no choice but to leave my dogs, because plane tickets were already paid for and it was the end of the day which made it to late to find another location.
I did call around when I got back, and found out that this so called mandatory vaccination for the state wasn’t even necessary. So I did get the charges they made taken off.
So beware and stay away, it was a headache that I shouldn’t have had to go through. I can only imagine on how many people they may have got with this. Read Less
Aron Briggs
25 Nov 2017
REPORT
Hope Mills Road Animal Hospital has a very friendly and knowledgeable staff. Even if I haven't had my dog or my cat in there in a while, the staff still remembers them. If you refer someone to them bo... Read More
Hope Mills Road Animal Hospital has a very friendly and knowledgeable staff. Even if I haven't had my dog or my cat in there in a while, the staff still remembers them. If you refer someone to them both you and the person you refer earn a (I think) ten dollar credit, (the credit may be more, I cannot remember exactly off the top of my head). Read Less
Katie Terry
16 Nov 2017
REPORT
We are animal rescuers. Sick, old, new to the world, we have accepted them into our home. I found Hope Mills via a quick review search. I trust them with my 14 year old world traveling Chihuahua that ... Read More
We are animal rescuers. Sick, old, new to the world, we have accepted them into our home. I found Hope Mills via a quick review search. I trust them with my 14 year old world traveling Chihuahua that I have had since graduate school. They cleaned and pulled some teeth and he is acting like a puppy again. We have adopted a geriatric cat and a kitten since moving to NC. They took in both for screenings the day we got them, even though they were packed. The vets here are knowledgeable and friendly. This is top notch service. As a family that has worked in rescues and adopted from overseas and all over the country, I highly recommend Hope Mills. Read Less
Ray P.
17 Oct 2017
REPORT
I have been to a lot of different veterinarians over the years but I have to say that Hope Mills animal hospital is the absolute best. My indoor Cat had become very sick all of a sudden and I did not ... Read More
I have been to a lot of different veterinarians over the years but I have to say that Hope Mills animal hospital is the absolute best. My indoor Cat had become very sick all of a sudden and I did not know what was wrong with him and immediately brought him to this veterinarian and Dr. Gray knew what was wrong with him within a short period of time. Dr. Gray and the staff there had given him some medicine and 2 prescriptions to go and in within a few days he was back to himself. One of the things I really liked about this veterinarian is that Dr. Gray took her time really going over my Cat and she was in no hurry at all and that is a sign of true caring and a real professional. The entire staff there was very professional and the place was very clean and sanitary as when I walked in it smelled very pleasant verses other veterinarians I have been to in the past that there was a horrible stench when I had walked in. I highly recommend Hope Mills animal hospital even if you have to drive out of your way or travel to get here as it is worth every single dollar. I was extremely satisfied and so was my Cat. Read Less
Notorious PIE
26 Sep 2017
REPORT
Listen, Barbara is probably the nicest human being alive. Also the vet and technicians are professional and kind and animal whisperers. If you like home improvement ideas, the lobby is full of cool ho... Read More
Listen, Barbara is probably the nicest human being alive. Also the vet and technicians are professional and kind and animal whisperers. If you like home improvement ideas, the lobby is full of cool hooks and benches and pup friendly tile. The bathroom has my all time favorite patterned tile. If you're lucky, I'll edit this to include a photo. Take your cat or dog here and be sure to tell Barbara the girl who cried on the phone last week is talking good things about her on Google. Yay kind friendly humans. Read Less
A Google User
25 May 2017
REPORT
Really good about offering accurate advice with your pets
Dana L.
14 May 2017
REPORT
So glad that I found this place for my pup. They were so sweet to her and extremely helpful. I felt like they were genuinely concerned about her well being and not just trying to dig in my pockets. My... Read More
So glad that I found this place for my pup. They were so sweet to her and extremely helpful. I felt like they were genuinely concerned about her well being and not just trying to dig in my pockets. My fur child won't be going to any other vet but this one. Thank you to the whole staff. Read Less
Rachael Faulk
24 Feb 2017
REPORT
Terrific vet clinic and staff! Every time we come they treat us so well and like members of the family. Our little doxie went blind suddenly overnight and needed several check up appointments after be... Read More
Terrific vet clinic and staff! Every time we come they treat us so well and like members of the family. Our little doxie went blind suddenly overnight and needed several check up appointments after being seen at a specialist. Hope Mills Road Animal Hospital was welcoming and patient with us in answering every question we had, when the specialists would not. Bonus is that they have very reasonable rates. I would recommend them to anyone! Read Less
A Google User
24 Feb 2017
REPORT
Terrific vet clinic and staff! Every time we come they treat us so well and like members of the family. Our little doxie went blind suddenly overnight and needed several check up appointments after be... Read More
Terrific vet clinic and staff! Every time we come they treat us so well and like members of the family. Our little doxie went blind suddenly overnight and needed several check up appointments after being seen at a specialist. Hope Mills Road Animal Hospital was welcoming and patient with us in answering every question we had, when the specialists would not. Bonus is that they have very reasonable rates. I would recommend them to anyone! Read Less
Mara Rivera
21 Feb 2017
REPORT
Good staff and the service is excellent My dog got sick and they gave him the necessary care. Whenever I go the staff treats me with affection. Thank you very much for taking care of my dog.
Elena Maybank
17 Feb 2017
REPORT
Thank you for taking me and Blue in early this morning on a walk-in. Even though I was a hot mess with a bloody situation, everyone was so sweet and nice and I have no regrets taking him there to get ... Read More
Thank you for taking me and Blue in early this morning on a walk-in. Even though I was a hot mess with a bloody situation, everyone was so sweet and nice and I have no regrets taking him there to get fixed up. Thank you for dealing with the mess, not only from Blue but from my blubbering self. ;) Read Less
Mary Catherine Allen
5 Feb 2017
REPORT
My dogs & I have been loyal customers at Hope Mills Road Animal Hospital since 1999. I urge people new to the area or who have lived here longer than me to see check them out. Dr. Beth, Sam, Melodie... Read More
My dogs & I have been loyal customers at Hope Mills Road Animal Hospital since 1999. I urge people new to the area or who have lived here longer than me to see check them out. Dr. Beth, Sam, Melodie, Barb, Laura and the Team saved my dogs and my sanity more than once. Their quality of care, expertise and honesty is so worth it. Read Less
Robert Marshall
31 Jan 2017
REPORT
I really liked the vet here, but the last few visits felt like a cash grab. The staff pushed a $70 allergy medication on us and it cost another $100 to find out it made our dog sick. It was suggeste... Read More
I really liked the vet here, but the last few visits felt like a cash grab. The staff pushed a $70 allergy medication on us and it cost another $100 to find out it made our dog sick. It was suggested that we purchase a $40 test prior to a dental cleaning, but the results would not come in until 10 days past the cleaning.
This is a business, I get that, but my two dogs are family, and I need to know that their care comes before the profit margin.
I also want to mention something that really bothers me. On the last visit I noted the kittens for adoption. I really support this, but when asked about the cone, I was told that the kitten was neutered and declawed to ensure he was an indoor cat. This is a bad practice, especially in a semi-rural area like Fayetteville.Read Less
A Google User
31 Jan 2017
REPORT
I really liked the vet here, but the last few visits felt like a cash grab. The staff pushed a $70 allergy medication on us and it cost another $100 to find out it made our dog sick. It was suggeste... Read More
I really liked the vet here, but the last few visits felt like a cash grab. The staff pushed a $70 allergy medication on us and it cost another $100 to find out it made our dog sick. It was suggested that we purchase a $40 test prior to a dental cleaning, but the results would not come in until 10 days past the cleaning.
This is a business, I get that, but my two dogs are family, and I need to know that their care comes before the profit margin.
I also want to mention something that really bothers me. On the last visit I noted the kittens for adoption. I really support this, but when asked about the cone, I was told that the kitten was neutered and declawed to ensure he was an indoor cat. This is a bad practice, especially in a semi-rural area like Fayetteville.Read Less
Joyce Ricci Fuller
9 Jan 2017
REPORT
I absolutely love this place and my dog, Pumpkin, actually gets excited when it's time to go there. And considering how much she hates to go in the car, she sure doesn't mind to go to Hope Mills Road ... Read More
I absolutely love this place and my dog, Pumpkin, actually gets excited when it's time to go there. And considering how much she hates to go in the car, she sure doesn't mind to go to Hope Mills Road Animal Hospital! Read Less
Kathleen Newman
10 Dec 2016
REPORT
I was a walk in, they were fully booked, but managed to work me and my poor sick puppy in. They were extremely nice and welcoming. Examined my dog, prescribed a course of action, and sent us on our w... Read More
I was a walk in, they were fully booked, but managed to work me and my poor sick puppy in. They were extremely nice and welcoming. Examined my dog, prescribed a course of action, and sent us on our way with the right medication. I saw an improvement in my dog by the end of the day! I cannot thank them or recommend them enough! Thank you to everyone at Hope Mills road animal hospital! Read Less
Jenny Bella Creasey
7 Nov 2016
REPORT
I have taken both my furbabies, Ruby and Lulu there and love the care that they receive. I love that they have an in house groomer and my poodle is always a happy girl when she cones hone after having... Read More
I have taken both my furbabies, Ruby and Lulu there and love the care that they receive. I love that they have an in house groomer and my poodle is always a happy girl when she cones hone after having her hair done. After having a second opinion with them when I was being soaked by a commercial vet inside PetSmart.. I felt they were not only fair, but compassionate and exercised good judgement with the care of my beloved dogs. Read Less
Rachel Carolyn
6 Oct 2016
REPORT
A huge thank you to Hope mills animal hospital, for taking care of my Dallas he got a stick stuck in the roof of his mouth and with out any question, they told us to come right in and they took care o... Read More
A huge thank you to Hope mills animal hospital, for taking care of my Dallas he got a stick stuck in the roof of his mouth and with out any question, they told us to come right in and they took care of it. Dallas has gone here since we was a pup, and we will continue to go here, Thanks again to all the staff y'all are amazing. Read Less
Stefanie W.
19 Sep 2016
REPORT
Dr. Gray, Dr. Silvious and all the staff at Hope Mills Rd. Animal Hospital are wonderful! We have used Dr. Gray & Dr. Silvious for almost everything from annual vaccinations to dental work to major ... Read More
Dr. Gray, Dr. Silvious and all the staff at Hope Mills Rd. Animal Hospital are wonderful! We have used Dr. Gray & Dr. Silvious for almost everything from annual vaccinations to dental work to major surgery and have had a great experience each time. I do not hesitate to contact them with any questions or concerns. Everyone takes the time to listen and respond in a caring and professional manner. The kennel staff is also wonderful and takes great care of my dogs whenever we have to go out of town. I have complete confidence in knowing my dogs will receive top-notch care, no matter the issue! Read Less
Tiffany Bowles Thomas
19 Sep 2016
REPORT
I was referred to this clinic by the rescue organization we adopted from. I was pleased with the friendly, efficient service. I appreciated the vet taking me aside and thoroughly explaining how the ... Read More
I was referred to this clinic by the rescue organization we adopted from. I was pleased with the friendly, efficient service. I appreciated the vet taking me aside and thoroughly explaining how the procedure went and what she found in the exam. The staff took great care of my pup and I would recommend them, as well as return myself. Read Less
Valerie Pacheco Cloud
4 Sep 2016
REPORT
We have been bringing our fur babies here since we moved to the area in 2013. We recently put one of our fur babies down and Dr. Silvious and her staff were so loving and compassionate not only to our... Read More
We have been bringing our fur babies here since we moved to the area in 2013. We recently put one of our fur babies down and Dr. Silvious and her staff were so loving and compassionate not only to our baby Rosie, but to me and my husband. Thank you all so very much for handling such a sad and strenuous time for us so professionally. Read Less
Debbie Mowbray Croom
24 Jul 2016
REPORT
The Veterinarians & Staff are passionate, caring, thoughtful, pleasant. Devotion on the care of our family furbabies. I couldn't ask for better care & compassion for our kitty cats.
A Google User
24 Jul 2016
REPORT
The Veterinarians & Staff are passionate, caring, thoughtful, pleasant. Devotion on the care of our family furbabies. I couldn't ask for better care & compassion for our kitty cats.
Heather Lewis
3 Apr 2016
REPORT
Recently had my Lucy fixed here and they did an excellent job. They called me as soon as she was out of surgery to let me know how she went and even called the next day to check on her after. Wonderfu... Read More
Recently had my Lucy fixed here and they did an excellent job. They called me as soon as she was out of surgery to let me know how she went and even called the next day to check on her after. Wonderful place, everyone is very nice and animal lovers! Read Less
A Google User
3 Apr 2016
REPORT
Recently had my Lucy fixed here and they did an excellent job. They called me as soon as she was out of surgery to let me know how she went and even called the next day to check on her after. Wonderfu... Read More
Recently had my Lucy fixed here and they did an excellent job. They called me as soon as she was out of surgery to let me know how she went and even called the next day to check on her after. Wonderful place, everyone is very nice and animal lovers! Read Less
Shannon Jenkins
31 Aug 2015
REPORT
I think the staff and veterinarians here are knowledgeable and polite enough. The facility is well maintained, and prices are reasonable. However, with that being said... be aware that they are HUGE o... Read More
I think the staff and veterinarians here are knowledgeable and polite enough. The facility is well maintained, and prices are reasonable. However, with that being said... be aware that they are HUGE on over-vaccinating. They "require" your cats and dogs to be vaccinated for everything under the sun, to include non-core vaccines that may not apply to your pet. I do not know if they do this for the money or because they simply do not care to take the time to understand your individual pet's lifestyle. I would not completely disregard this clinic for this reason, but I would take it into consideration. I will note that I have worked as a technician in two Veterinary clinics in two different states over the years. In addition, my dogs are older and have been vaccinated their entire lives in 4 different states. I have never heard of so many "required" vaccines in my life and I think it is a hoax. I will admit, however, this is the first veterinary clinic I have visited in the state of North Carolina. With that being said, it could be a common practice amongst vets in the state, but it is not a good policy. I only wish I would have known this going into it.Read Less
B King
6 Aug 2015
REPORT
My previous experience was with Dr Gray which was excellent. I was given a different vet and I couldn't have been more disappointed with a very incompetent, vet who accomplished nothing but trying to ... Read More
My previous experience was with Dr Gray which was excellent. I was given a different vet and I couldn't have been more disappointed with a very incompetent, vet who accomplished nothing but trying to charge me a lot of money. My pet did NOT receive anything like quality care that I had come to expect from Dr. Gray. Make sure you know what vet you are going to see if you risk taking your pet here. Read Less
B K.
6 Aug 2015
REPORT
Dr Gray provided excellent service a couple of years ago when my pet was seriously ill so when faced with another potentially serious problem I returned. I WAS EXTREMELY DISAPPOINED by the new vet who... Read More
Dr Gray provided excellent service a couple of years ago when my pet was seriously ill so when faced with another potentially serious problem I returned. I WAS EXTREMELY DISAPPOINED by the new vet who rejoined the practice and saw my pet instead of Dr Gray. She was interested in charging a lot of money for little things like $10 to inject a medicine the pet probably didn't need-another $20. $10 to use a light to look at the pet. I expected to get a definite answer on a particular problem the pet's groomer saw but the vet was too busy trying to overcharge to even do a culture without my insistance. There was a lot more things she did to show her disinterest in the pet's welfare but I don't want to write a book. In the many years of seeing vets for many pets and this was the worst experience in my life. If you use this Animal Hospital, ask for Dr Gray. I'm going to another vet today for a second opinion because I can't trust this Dr. or her opinion. Read Less
Gwen Murphy
13 Jul 2015
REPORT
Great vet! The place is always clean and doesn't have that typical "animal" smell. The staff is always polite and professional. Moreover my cats get excellent care from the vets. Probably the best vet... Read More
Great vet! The place is always clean and doesn't have that typical "animal" smell. The staff is always polite and professional. Moreover my cats get excellent care from the vets. Probably the best vet I've had for household pets! Read Less
Michael C.
28 May 2015
REPORT
Very clean facility and knowledgable staff. The admissions staff and veterinary nurses are extremely pleasant. I extremely recommend their facility!
Brittani Horner
30 Apr 2015
REPORT
Fantastic vet! We took our dog to a different vet for surgery yesterday and I get a call that my dog woke up and bit off some of her tail. Which they said was normal. We were told we could come get he... Read More
Fantastic vet! We took our dog to a different vet for surgery yesterday and I get a call that my dog woke up and bit off some of her tail. Which they said was normal. We were told we could come get her but blood was everywhere so we couldn't bring her home. I went today and picked her up and they didn't even give her pain medicine for her stay so by the time I got to pick her up she was a wreck. They said the wrap had to just be changed when it started to smell. Something didn't seem right so I called Hope Mills animal clinic and they fit me in right away for them to make sure everything was done right. They have her pain medicine and showed me how upset they were over this. They then told me her tail wrap needs to be rewrapped every 2 days not to wait until it had a smell. Now my dog who has been through hell is now peacefully sleeping and isn't in pain. Thank you for being so great Read Less
Jennifer W.
3 Sep 2014
REPORT
Excellent vet. Very clean facility. Great doctors and staff. Couldn't recommend more.
lilybugs
9 Jun 2012
REPORT
Felt "talked down to", way overpriced, felt coerced to pay for unnecessary, expensive treatments. When I turned down any options, was made to feel like I was a bad "parent" to my pets, who I love dea... Read More
Felt "talked down to", way overpriced, felt coerced to pay for unnecessary, expensive treatments. When I turned down any options, was made to feel like I was a bad "parent" to my pets, who I love dearly. Long waits as well. Read Less
This animal hospital provided me with such a unique experience. Kerri & Shelly, the two receptionists, were so kind and caring. Shelly handled me perfectly while I was crying and Shelly made small jok... Read More
This animal hospital provided me with such a unique experience. Kerri & Shelly, the two receptionists, were so kind and caring. Shelly handled me perfectly while I was crying and Shelly made small jokes after learning a little about me and lessened my stress while I was there worrying about my pup. Dr. Silvious was extremely professional and kind but also very honest with me which I very much appreciated. Kane was my vet tech I believe and he did a wonderful job of making my pup comfortable while he was in so much pain. Cole passed away today but I'm thankful that he was surrounded by so much love and care during his final hours. Can't thank them enough. Read Less
Alejandro V.
9 May 2019
REPORT
☆☆☆☆☆
REPORT
The doctor was fantastic, caring, and genuinely showed a love for taking care of animals. Our pets received great care while being seen. The only problem I have with this facility is the wait. My s... Read More
The doctor was fantastic, caring, and genuinely showed a love for taking care of animals. Our pets received great care while being seen. The only problem I have with this facility is the wait. My spouse and I waited a total of two hours and forty minutes. We waited one hour in the waiting room prior to the doctor calling us back, but we understand hospitals are busy places. We waited an additional hour after being seen, just to pay our bill. I can't imagine what kind of annotation had to take place before we could pay a bill. We are talking about doggy shots here not a pre-flight check list.If you are going to this hospital, just know you better download a movie on your phone or something because you will be there a while. Read Less
Sydney G.
17 Mar 2019
REPORT
☆☆☆☆☆
REPORT
I am so glad we found this office! Such a convenient location and the staff is amazing. My dog loves coming in because the employees always play with her and give her plenty of treats and attention. A... Read More
I am so glad we found this office! Such a convenient location and the staff is amazing. My dog loves coming in because the employees always play with her and give her plenty of treats and attention. Always a short wait and quick and easy visits! Affordable and very nice veterinarians also! Read Less
Amanda T.
7 Dec 2018
REPORT
☆☆☆☆☆
REPORT
I highly recommend Hope Mills Road Animal Hospital for all of your pets medical needs. They will bend over backwards to help you and your animal. For example. My dog was injured the day before Thanksg... Read More
I highly recommend Hope Mills Road Animal Hospital for all of your pets medical needs. They will bend over backwards to help you and your animal. For example. My dog was injured the day before Thanksgiving and four hours before they closed. I called and with no hesitation they said to bring her in. I saved hundreds of dollars by not having to go to the emergency vet. And the icing on the cake? They won't break your bank account. Read Less
Albert C.
9 Nov 2018
REPORT
☆☆☆☆☆
REPORT
They were very friendly towards my wife and I and even friendlier w our fur babies. The vets are knowledgeable and will even tell you if they think a certain vaccine or test is even worth the money. d... Read More
They were very friendly towards my wife and I and even friendlier w our fur babies. The vets are knowledgeable and will even tell you if they think a certain vaccine or test is even worth the money. definitely felt like genuine and honest advice. Read Less
Susan Bruce
2 Jul 2018
REPORT
☆☆☆☆☆
REPORT
Tried to be very helpful sorry it didn't work out sure she would have lived it there
Brook Ali
5 Jun 2018
REPORT
☆☆☆☆☆
REPORT
I gave 4 out of 5 stars only because they are so expensive and even if it's an emergency they aren't willing to work with you. If you dont have the money right then and there even I'd you have been wi... Read More
I gave 4 out of 5 stars only because they are so expensive and even if it's an emergency they aren't willing to work with you. If you dont have the money right then and there even I'd you have been with them a long time they wont work with you. However my Herc has always gotten the care he has needed. He broke his leg recently and they came to my aid the best the could within what I could pay them of course. Ultimately my baby needed more then they could provide and found different options based on what I could afford. Which was nice. Read Less
Amber De Micheli
19 May 2018
REPORT
☆☆☆☆☆
REPORT
I needed to find a vet closer to where I live and I came across this clinic. It was fantastic! My dog is a bit difficult and they handled him with such ease. The prices were very reasonable as well. I... Read More
I needed to find a vet closer to where I live and I came across this clinic. It was fantastic! My dog is a bit difficult and they handled him with such ease. The prices were very reasonable as well. I was beyond pleased with my experience there and plan to continue to bring both of my dogs to them. Read Less
Victoria Byrne
18 May 2018
REPORT
☆☆☆☆☆
REPORT
Very welcoming with an amazing staff and vet who really listened to my concerns of what was going on with my puppy. She had chewed on a pencil and piece of it stuck her gums causing inflamation, so ev... Read More
Very welcoming with an amazing staff and vet who really listened to my concerns of what was going on with my puppy. She had chewed on a pencil and piece of it stuck her gums causing inflamation, so everytime she yawned or ate it hurt. I couldn't see anything, but knew something was up- the Vet here got right to it, and identified what was going on. Gave meds and she was back to her normal self after the meds were completed! I went to another vet who just shrugged it off, so im glad i tried these amazing animal lovers. Read Less
Jerricha Capper
11 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Took my dog here for a second opinion and Dr. Gray explained everything she was doing to treat my dog and was so sweet. The staff was so nice and the facility is very clean. Very happy with today's vi... Read More
Took my dog here for a second opinion and Dr. Gray explained everything she was doing to treat my dog and was so sweet. The staff was so nice and the facility is very clean. Very happy with today's visit and will start taking my fur baby here for sure! Read Less
BarreYoga Cat
23 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Absolutley dispicable to hear that this veterinarian cuts off the finger tips of cats/kittens!!!! To make sure they have an indoor only home? WTH?!?!? People are people, people! We make mistakes and a... Read More
Absolutley dispicable to hear that this veterinarian cuts off the finger tips of cats/kittens!!!! To make sure they have an indoor only home? WTH?!?!? People are people, people! We make mistakes and animals get loose sometimes!!! You, of all people should know this happens PLUS you should condone people NOT cutting their cats fingers off!!! I thought veterinary medicine was about educating pet owners to promote health and wellness for our pets.....You should be educating pet owners the alternatives to such an inhumane and unnecessary surgery. Didn't you know it's possible to have cats in the house without having them declawed??!?!? What the hell is wrong with you?? And also if you people really knew anything about cats, you would know that cats can have urinary problems, which makes some people throw the cat outside. But I bet you dont educate the owners about that when they take the poor kitty home!!!! Absolutely disgusting!!! You should teach people how to do nail trims on the cats. Any true cat person knows to provide cat trees, scratchers, and other toys so that they can scratch on those. DONT YOU KNOW THAT WHEN A CAT IS DECLAWED, IT CANT EVEN CATCH ANYTHING FOR FOOD IF IT GETS OUTSIDE?!?!?!? IT CANT EVEN CLIMB UP ON THINGS WITH NO NAILS!!!!! Who do you people think you are making such a final decision on an animal you arent even going to keep!!!!!??? Would NEVER trust this vet with my own animals when they do such stupid ridiculous inhumane things with cats/kittens!!!! SICK SICK SICK!!!!!!! I JUST RESCUED A DECLAWED CAT FROM HOPE MILLS AREA SOMEONE FOUND OUTSIDE AND SHE WAS DAMN NEAR STARVED TO DEATH!!!!! SHAME ON YOU ALL!!! Read Less
David Hernandez
7 Dec 2017
REPORT
☆☆☆☆☆
REPORT
My wife warned me about bringing my dogs to them, but because they were conveniently located close to where I live, I took a chance.
It started out well with the friendly staff, had a couple of visi... Read More
My wife warned me about bringing my dogs to them, but because they were conveniently located close to where I live, I took a chance.
It started out well with the friendly staff, had a couple of visits before my bad experience with boarding.
This is what my wife had warned me about, but because of our good visits I moved forward with setting up boarding before I went on vacation. I called in and got a quote for $280, I was fine with that.
So the time came, I had to bring them in so I can go on vacation! Had $280 ready to be dispersed, but when the friendly woman on the front desk looked up my reservation.... she gave me a price of $420???
Of course I’m looking confused and asked why? Apparently there was a virus that has killed three dogs statewide and it’s now mandatory that my dogs get the vaccine before they can stay. What really got to me is that I called a day prior to confirm that I was still bringing my dogs and there was no mention of a mandatory vaccination.
I had no choice but to leave my dogs, because plane tickets were already paid for and it was the end of the day which made it to late to find another location.
I did call around when I got back, and found out that this so called mandatory vaccination for the state wasn’t even necessary. So I did get the charges they made taken off.
So beware and stay away, it was a headache that I shouldn’t have had to go through. I can only imagine on how many people they may have got with this. Read Less
Aron Briggs
25 Nov 2017
REPORT
☆☆☆☆☆
REPORT
Hope Mills Road Animal Hospital has a very friendly and knowledgeable staff. Even if I haven't had my dog or my cat in there in a while, the staff still remembers them. If you refer someone to them bo... Read More
Hope Mills Road Animal Hospital has a very friendly and knowledgeable staff. Even if I haven't had my dog or my cat in there in a while, the staff still remembers them. If you refer someone to them both you and the person you refer earn a (I think) ten dollar credit, (the credit may be more, I cannot remember exactly off the top of my head). Read Less
Katie Terry
16 Nov 2017
REPORT
☆☆☆☆☆
REPORT
We are animal rescuers. Sick, old, new to the world, we have accepted them into our home. I found Hope Mills via a quick review search. I trust them with my 14 year old world traveling Chihuahua that ... Read More
We are animal rescuers. Sick, old, new to the world, we have accepted them into our home. I found Hope Mills via a quick review search. I trust them with my 14 year old world traveling Chihuahua that I have had since graduate school. They cleaned and pulled some teeth and he is acting like a puppy again. We have adopted a geriatric cat and a kitten since moving to NC. They took in both for screenings the day we got them, even though they were packed. The vets here are knowledgeable and friendly. This is top notch service. As a family that has worked in rescues and adopted from overseas and all over the country, I highly recommend Hope Mills. Read Less
Ray P.
17 Oct 2017
REPORT
☆☆☆☆☆
REPORT
I have been to a lot of different veterinarians over the years but I have to say that Hope Mills animal hospital is the absolute best. My indoor Cat had become very sick all of a sudden and I did not ... Read More
I have been to a lot of different veterinarians over the years but I have to say that Hope Mills animal hospital is the absolute best. My indoor Cat had become very sick all of a sudden and I did not know what was wrong with him and immediately brought him to this veterinarian and Dr. Gray knew what was wrong with him within a short period of time. Dr. Gray and the staff there had given him some medicine and 2 prescriptions to go and in within a few days he was back to himself. One of the things I really liked about this veterinarian is that Dr. Gray took her time really going over my Cat and she was in no hurry at all and that is a sign of true caring and a real professional. The entire staff there was very professional and the place was very clean and sanitary as when I walked in it smelled very pleasant verses other veterinarians I have been to in the past that there was a horrible stench when I had walked in. I highly recommend Hope Mills animal hospital even if you have to drive out of your way or travel to get here as it is worth every single dollar. I was extremely satisfied and so was my Cat. Read Less
Notorious PIE
26 Sep 2017
REPORT
☆☆☆☆☆
REPORT
Listen, Barbara is probably the nicest human being alive. Also the vet and technicians are professional and kind and animal whisperers. If you like home improvement ideas, the lobby is full of cool ho... Read More
Listen, Barbara is probably the nicest human being alive. Also the vet and technicians are professional and kind and animal whisperers. If you like home improvement ideas, the lobby is full of cool hooks and benches and pup friendly tile. The bathroom has my all time favorite patterned tile. If you're lucky, I'll edit this to include a photo. Take your cat or dog here and be sure to tell Barbara the girl who cried on the phone last week is talking good things about her on Google. Yay kind friendly humans. Read Less
A Google User
25 May 2017
REPORT
☆☆☆☆☆
REPORT
Really good about offering accurate advice with your pets
Dana L.
14 May 2017
REPORT
☆☆☆☆☆
REPORT
So glad that I found this place for my pup. They were so sweet to her and extremely helpful. I felt like they were genuinely concerned about her well being and not just trying to dig in my pockets. My... Read More
So glad that I found this place for my pup. They were so sweet to her and extremely helpful. I felt like they were genuinely concerned about her well being and not just trying to dig in my pockets. My fur child won't be going to any other vet but this one. Thank you to the whole staff. Read Less
Rachael Faulk
24 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Terrific vet clinic and staff! Every time we come they treat us so well and like members of the family. Our little doxie went blind suddenly overnight and needed several check up appointments after be... Read More
Terrific vet clinic and staff! Every time we come they treat us so well and like members of the family. Our little doxie went blind suddenly overnight and needed several check up appointments after being seen at a specialist. Hope Mills Road Animal Hospital was welcoming and patient with us in answering every question we had, when the specialists would not. Bonus is that they have very reasonable rates. I would recommend them to anyone! Read Less
A Google User
24 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Terrific vet clinic and staff! Every time we come they treat us so well and like members of the family. Our little doxie went blind suddenly overnight and needed several check up appointments after be... Read More
Terrific vet clinic and staff! Every time we come they treat us so well and like members of the family. Our little doxie went blind suddenly overnight and needed several check up appointments after being seen at a specialist. Hope Mills Road Animal Hospital was welcoming and patient with us in answering every question we had, when the specialists would not. Bonus is that they have very reasonable rates. I would recommend them to anyone! Read Less
Mara Rivera
21 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Good staff and the service is excellent My dog got sick and they gave him the necessary care. Whenever I go the staff treats me with affection. Thank you very much for taking care of my dog.
Elena Maybank
17 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Thank you for taking me and Blue in early this morning on a walk-in. Even though I was a hot mess with a bloody situation, everyone was so sweet and nice and I have no regrets taking him there to get ... Read More
Thank you for taking me and Blue in early this morning on a walk-in. Even though I was a hot mess with a bloody situation, everyone was so sweet and nice and I have no regrets taking him there to get fixed up. Thank you for dealing with the mess, not only from Blue but from my blubbering self. ;) Read Less
Mary Catherine Allen
5 Feb 2017
REPORT
☆☆☆☆☆
REPORT
My dogs & I have been loyal customers at Hope Mills Road Animal Hospital since 1999. I urge people new to the area or who have lived here longer than me to see check them out. Dr. Beth, Sam, Melodie... Read More
My dogs & I have been loyal customers at Hope Mills Road Animal Hospital since 1999. I urge people new to the area or who have lived here longer than me to see check them out. Dr. Beth, Sam, Melodie, Barb, Laura and the Team saved my dogs and my sanity more than once. Their quality of care, expertise and honesty is so worth it. Read Less
Robert Marshall
31 Jan 2017
REPORT
☆☆☆☆☆
REPORT
I really liked the vet here, but the last few visits felt like a cash grab. The staff pushed a $70 allergy medication on us and it cost another $100 to find out it made our dog sick. It was suggeste... Read More
I really liked the vet here, but the last few visits felt like a cash grab. The staff pushed a $70 allergy medication on us and it cost another $100 to find out it made our dog sick. It was suggested that we purchase a $40 test prior to a dental cleaning, but the results would not come in until 10 days past the cleaning.
This is a business, I get that, but my two dogs are family, and I need to know that their care comes before the profit margin.
I also want to mention something that really bothers me. On the last visit I noted the kittens for adoption. I really support this, but when asked about the cone, I was told that the kitten was neutered and declawed to ensure he was an indoor cat. This is a bad practice, especially in a semi-rural area like Fayetteville.Read Less
A Google User
31 Jan 2017
REPORT
☆☆☆☆☆
REPORT
I really liked the vet here, but the last few visits felt like a cash grab. The staff pushed a $70 allergy medication on us and it cost another $100 to find out it made our dog sick. It was suggeste... Read More
I really liked the vet here, but the last few visits felt like a cash grab. The staff pushed a $70 allergy medication on us and it cost another $100 to find out it made our dog sick. It was suggested that we purchase a $40 test prior to a dental cleaning, but the results would not come in until 10 days past the cleaning.
This is a business, I get that, but my two dogs are family, and I need to know that their care comes before the profit margin.
I also want to mention something that really bothers me. On the last visit I noted the kittens for adoption. I really support this, but when asked about the cone, I was told that the kitten was neutered and declawed to ensure he was an indoor cat. This is a bad practice, especially in a semi-rural area like Fayetteville.Read Less
Joyce Ricci Fuller
9 Jan 2017
REPORT
☆☆☆☆☆
REPORT
I absolutely love this place and my dog, Pumpkin, actually gets excited when it's time to go there. And considering how much she hates to go in the car, she sure doesn't mind to go to Hope Mills Road ... Read More
I absolutely love this place and my dog, Pumpkin, actually gets excited when it's time to go there. And considering how much she hates to go in the car, she sure doesn't mind to go to Hope Mills Road Animal Hospital! Read Less
Kathleen Newman
10 Dec 2016
REPORT
☆☆☆☆☆
REPORT
I was a walk in, they were fully booked, but managed to work me and my poor sick puppy in. They were extremely nice and welcoming. Examined my dog, prescribed a course of action, and sent us on our w... Read More
I was a walk in, they were fully booked, but managed to work me and my poor sick puppy in. They were extremely nice and welcoming. Examined my dog, prescribed a course of action, and sent us on our way with the right medication. I saw an improvement in my dog by the end of the day! I cannot thank them or recommend them enough! Thank you to everyone at Hope Mills road animal hospital! Read Less
Jenny Bella Creasey
7 Nov 2016
REPORT
☆☆☆☆☆
REPORT
I have taken both my furbabies, Ruby and Lulu there and love the care that they receive. I love that they have an in house groomer and my poodle is always a happy girl when she cones hone after having... Read More
I have taken both my furbabies, Ruby and Lulu there and love the care that they receive. I love that they have an in house groomer and my poodle is always a happy girl when she cones hone after having her hair done. After having a second opinion with them when I was being soaked by a commercial vet inside PetSmart.. I felt they were not only fair, but compassionate and exercised good judgement with the care of my beloved dogs. Read Less
Rachel Carolyn
6 Oct 2016
REPORT
☆☆☆☆☆
REPORT
A huge thank you to Hope mills animal hospital, for taking care of my Dallas he got a stick stuck in the roof of his mouth and with out any question, they told us to come right in and they took care o... Read More
A huge thank you to Hope mills animal hospital, for taking care of my Dallas he got a stick stuck in the roof of his mouth and with out any question, they told us to come right in and they took care of it. Dallas has gone here since we was a pup, and we will continue to go here, Thanks again to all the staff y'all are amazing. Read Less
Stefanie W.
19 Sep 2016
REPORT
☆☆☆☆☆
REPORT
Dr. Gray, Dr. Silvious and all the staff at Hope Mills Rd. Animal Hospital are wonderful! We have used Dr. Gray & Dr. Silvious for almost everything from annual vaccinations to dental work to major ... Read More
Dr. Gray, Dr. Silvious and all the staff at Hope Mills Rd. Animal Hospital are wonderful! We have used Dr. Gray & Dr. Silvious for almost everything from annual vaccinations to dental work to major surgery and have had a great experience each time. I do not hesitate to contact them with any questions or concerns. Everyone takes the time to listen and respond in a caring and professional manner. The kennel staff is also wonderful and takes great care of my dogs whenever we have to go out of town. I have complete confidence in knowing my dogs will receive top-notch care, no matter the issue! Read Less
Tiffany Bowles Thomas
19 Sep 2016
REPORT
☆☆☆☆☆
REPORT
I was referred to this clinic by the rescue organization we adopted from. I was pleased with the friendly, efficient service. I appreciated the vet taking me aside and thoroughly explaining how the ... Read More
I was referred to this clinic by the rescue organization we adopted from. I was pleased with the friendly, efficient service. I appreciated the vet taking me aside and thoroughly explaining how the procedure went and what she found in the exam. The staff took great care of my pup and I would recommend them, as well as return myself. Read Less
Valerie Pacheco Cloud
4 Sep 2016
REPORT
☆☆☆☆☆
REPORT
We have been bringing our fur babies here since we moved to the area in 2013. We recently put one of our fur babies down and Dr. Silvious and her staff were so loving and compassionate not only to our... Read More
We have been bringing our fur babies here since we moved to the area in 2013. We recently put one of our fur babies down and Dr. Silvious and her staff were so loving and compassionate not only to our baby Rosie, but to me and my husband. Thank you all so very much for handling such a sad and strenuous time for us so professionally. Read Less
Debbie Mowbray Croom
24 Jul 2016
REPORT
☆☆☆☆☆
REPORT
The Veterinarians & Staff are passionate, caring, thoughtful, pleasant. Devotion on the care of our family furbabies. I couldn't ask for better care & compassion for our kitty cats.
A Google User
24 Jul 2016
REPORT
☆☆☆☆☆
REPORT
The Veterinarians & Staff are passionate, caring, thoughtful, pleasant. Devotion on the care of our family furbabies. I couldn't ask for better care & compassion for our kitty cats.
Heather Lewis
3 Apr 2016
REPORT
☆☆☆☆☆
REPORT
Recently had my Lucy fixed here and they did an excellent job. They called me as soon as she was out of surgery to let me know how she went and even called the next day to check on her after. Wonderfu... Read More
Recently had my Lucy fixed here and they did an excellent job. They called me as soon as she was out of surgery to let me know how she went and even called the next day to check on her after. Wonderful place, everyone is very nice and animal lovers! Read Less
A Google User
3 Apr 2016
REPORT
☆☆☆☆☆
REPORT
Recently had my Lucy fixed here and they did an excellent job. They called me as soon as she was out of surgery to let me know how she went and even called the next day to check on her after. Wonderfu... Read More
Recently had my Lucy fixed here and they did an excellent job. They called me as soon as she was out of surgery to let me know how she went and even called the next day to check on her after. Wonderful place, everyone is very nice and animal lovers! Read Less
Shannon Jenkins
31 Aug 2015
REPORT
☆☆☆☆☆
REPORT
I think the staff and veterinarians here are knowledgeable and polite enough. The facility is well maintained, and prices are reasonable. However, with that being said... be aware that they are HUGE o... Read More
I think the staff and veterinarians here are knowledgeable and polite enough. The facility is well maintained, and prices are reasonable. However, with that being said... be aware that they are HUGE on over-vaccinating. They "require" your cats and dogs to be vaccinated for everything under the sun, to include non-core vaccines that may not apply to your pet. I do not know if they do this for the money or because they simply do not care to take the time to understand your individual pet's lifestyle. I would not completely disregard this clinic for this reason, but I would take it into consideration. I will note that I have worked as a technician in two Veterinary clinics in two different states over the years. In addition, my dogs are older and have been vaccinated their entire lives in 4 different states. I have never heard of so many "required" vaccines in my life and I think it is a hoax. I will admit, however, this is the first veterinary clinic I have visited in the state of North Carolina. With that being said, it could be a common practice amongst vets in the state, but it is not a good policy. I only wish I would have known this going into it.Read Less
B King
6 Aug 2015
REPORT
☆☆☆☆☆
REPORT
My previous experience was with Dr Gray which was excellent. I was given a different vet and I couldn't have been more disappointed with a very incompetent, vet who accomplished nothing but trying to ... Read More
My previous experience was with Dr Gray which was excellent. I was given a different vet and I couldn't have been more disappointed with a very incompetent, vet who accomplished nothing but trying to charge me a lot of money. My pet did NOT receive anything like quality care that I had come to expect from Dr. Gray. Make sure you know what vet you are going to see if you risk taking your pet here. Read Less
B K.
6 Aug 2015
REPORT
☆☆☆☆☆
REPORT
Dr Gray provided excellent service a couple of years ago when my pet was seriously ill so when faced with another potentially serious problem I returned. I WAS EXTREMELY DISAPPOINED by the new vet who... Read More
Dr Gray provided excellent service a couple of years ago when my pet was seriously ill so when faced with another potentially serious problem I returned. I WAS EXTREMELY DISAPPOINED by the new vet who rejoined the practice and saw my pet instead of Dr Gray. She was interested in charging a lot of money for little things like $10 to inject a medicine the pet probably didn't need-another $20. $10 to use a light to look at the pet. I expected to get a definite answer on a particular problem the pet's groomer saw but the vet was too busy trying to overcharge to even do a culture without my insistance. There was a lot more things she did to show her disinterest in the pet's welfare but I don't want to write a book. In the many years of seeing vets for many pets and this was the worst experience in my life. If you use this Animal Hospital, ask for Dr Gray. I'm going to another vet today for a second opinion because I can't trust this Dr. or her opinion. Read Less
Gwen Murphy
13 Jul 2015
REPORT
☆☆☆☆☆
REPORT
Great vet! The place is always clean and doesn't have that typical "animal" smell. The staff is always polite and professional. Moreover my cats get excellent care from the vets. Probably the best vet... Read More
Great vet! The place is always clean and doesn't have that typical "animal" smell. The staff is always polite and professional. Moreover my cats get excellent care from the vets. Probably the best vet I've had for household pets! Read Less
Michael C.
28 May 2015
REPORT
☆☆☆☆☆
REPORT
Very clean facility and knowledgable staff. The admissions staff and veterinary nurses are extremely pleasant. I extremely recommend their facility!
Brittani Horner
30 Apr 2015
REPORT
☆☆☆☆☆
REPORT
Fantastic vet! We took our dog to a different vet for surgery yesterday and I get a call that my dog woke up and bit off some of her tail. Which they said was normal. We were told we could come get he... Read More
Fantastic vet! We took our dog to a different vet for surgery yesterday and I get a call that my dog woke up and bit off some of her tail. Which they said was normal. We were told we could come get her but blood was everywhere so we couldn't bring her home. I went today and picked her up and they didn't even give her pain medicine for her stay so by the time I got to pick her up she was a wreck. They said the wrap had to just be changed when it started to smell. Something didn't seem right so I called Hope Mills animal clinic and they fit me in right away for them to make sure everything was done right. They have her pain medicine and showed me how upset they were over this. They then told me her tail wrap needs to be rewrapped every 2 days not to wait until it had a smell. Now my dog who has been through hell is now peacefully sleeping and isn't in pain. Thank you for being so great Read Less
Jennifer W.
3 Sep 2014
REPORT
☆☆☆☆☆
REPORT
Excellent vet. Very clean facility. Great doctors and staff. Couldn't recommend more.
lilybugs
9 Jun 2012
REPORT
☆☆☆☆☆
REPORT
Felt "talked down to", way overpriced, felt coerced to pay for unnecessary, expensive treatments. When I turned down any options, was made to feel like I was a bad "parent" to my pets, who I love dea... Read More
Felt "talked down to", way overpriced, felt coerced to pay for unnecessary, expensive treatments. When I turned down any options, was made to feel like I was a bad "parent" to my pets, who I love dearly. Long waits as well. Read Less