My wife warned me about bringing my dogs to them, but because they were conveniently located close to where I live, I took a chance.
It started out well with the friendly staff, had a couple of visi... Read More
My wife warned me about bringing my dogs to them, but because they were conveniently located close to where I live, I took a chance.
It started out well with the friendly staff, had a couple of visits before my bad experience with boarding.
This is what my wife had warned me about, but because of our good visits I moved forward with setting up boarding before I went on vacation. I called in and got a quote for $280, I was fine with that.
So the time came, I had to bring them in so I can go on vacation! Had $280 ready to be dispersed, but when the friendly woman on the front desk looked up my reservation.... she gave me a price of $420???
Of course I’m looking confused and asked why? Apparently there was a virus that has killed three dogs statewide and it’s now mandatory that my dogs get the vaccine before they can stay. What really got to me is that I called a day prior to confirm that I was still bringing my dogs and there was no mention of a mandatory vaccination.
I had no choice but to leave my dogs, because plane tickets were already paid for and it was the end of the day which made it to late to find another location.
I did call around when I got back, and found out that this so called mandatory vaccination for the state wasn’t even necessary. So I did get the charges they made taken off.
So beware and stay away, it was a headache that I shouldn’t have had to go through. I can only imagine on how many people they may have got with this. Read Less