We took our cat to this vet because it was local and had great reviews and we couldn't have been happier. They are all so kind, compassionate, and patient. We felt very welcomed and I knew our cat was in good hands. Read Less

Really nice folks that were able to get my 72 pound big ole baby to let them cut his nails without anyone getting hurt, they really did a great job with him.and was able to get an appointment really fast. Read Less

I've never given a review on Yelp, but I have to give a 5* rating to this amazing team of doctors, nurses and assistants who came to my rescue in am emergency situation.I am visiting my brother for the week and anyone who knows me knows that animals come first in my life.A few years ago, I came back to Fuquay to stay with my Dad for a period of time. One day, a precious cat showed up in the back yard. and of course I started feeding him. 'Sweet Pea'iuh, clearly was not feral and before long was living in the house with me and my Dad. When I left to go back home, I was unable to take Sweet Pea with me and for the past year, a long time friend of my brother has been living in my Dad's house and taking care of Sweet Pea, but only as an outdoor cat as she is allergic.The first thing I did when I arrived was go to the house and look for Sweet Pea. He came running out from the bushes, and my heart melted. When I fed him, I noticed he was struggling to eat and knew he was having dental issues. I had to get him to a vet but I am only her for the week.To my dismay, I called around multiple clinic and everyone was booked for months.As fate would have it, AND lots of prayers, my friend who rescues cats, called Academy East, which I was unaware of, explained the situation, and they happened to have one cancellation. The bottom line is, he had a mouth full of abscessed teeth, all were pulled, leaving him with only a few teeth, but a much healthier mouth. Dr Jaime Barta performed the very difficult surgery, but what's so mazing is she went beyond the call of duty and discovered Sweet Pea's eye was compromised which led her to look for other injuries and concluded he had been attacked by an animal in the past as she found scar tissue under his eye which causing his eye lid to heal abnormally but that he had also lost a portion of his tongue obviously in the same fight. Sweet Pea had seen a vet while I was staying with my Dad a few years ago to get a health exam and all the necessary shots, but no one ever noticed his injuries. To say Dr Barta's bedside manner was pure compassion is an understatement. And Tanya, who greeted me in the morning when I dropped off Sweet Pea was simply delightful. Cuddos to a great veterinary hospital and my final comment is the cost was beyond reasonable.  That should never a reason to choose a veterinarian, but it truly was a relief as Sweet Pea is not my cat, and unfortunately not going home with me. I can rest easier knowing he has a healthy mouth and no longer in pain thanks to Dr. Barta! God Bless All of You!! Read Less

I've taken my 9 year old German Shepherd here a few times now. Due to living in several locations, he's had several vets. I can definitely say Academy East is one of the best I've been to. The price is competitive and the quality of service has been exceptional. One thing that is very important to me is that the Vet and staff take their time and explain things thoroughly. This has happened each time I've been there. If you live in the area, I certainly reccommend Academy East. Read Less

I can't say enough good things about this practice and all the staff there. They are always so sweet and caring. I absolutely love all of the Doctors there. Whenever any of my pets are sick they always get them in right away even if they are booked. That quality about them is so amazing! WE LOVE THEM! HIGHLY RECOMMEND!!!Read Less

I can not say enough how much I love this facility and all the staff. They truly care about their clients and all the fur babies under their care. They always take such great care of our pets and give them the best care possible. I highly recommend them to everyone I know that needs veterinary care. LOVE THEM!Read Less

I think dr. Bray is the best doctor ! She takes such great care of our personal dogs and the boston terrier rescue dogs too. She loves and treats each pet like family. Thank you guys for all your help! Read Less

I've been a loyal patient/customer for over 7 years. The vets and staff are so wonderful and patient. I don't feel like their just trying to do test after test on my pets. I feel like they genuinely care about them. They've seen 4 of my dogs and 6 of my cats over the latest 7 years.Read Less

The vets are a mix, some great, others okay. I had one who said my dog had cancer, but after a great deal of stress and 500 dollars, it was discovered to be a bug bite. However, I still came after that, everyone makes mistakes, but it is always so extremely slow. Give an extra 20 to 30 minutes no matter what. I would not be writing this if... Update, 10 am, best time. Upping to 3 stars. Read Less

IF I could give this place 0 stars I would. My family and I used to bring our family pets to this vet, but not anymore. To be honest I always felt their prices were on the expensive side of the "vet pool," and didn't quite care for their vet assistants. They seemed kind of lax on procedures, but it was never that big of a deal until 2 years ago. My dad had passed away, and we had to put our very old, special needs chocolate lab in the vet because my mom wanted to take care of the wake and visitors without the worry of whether we needed to help him or not. We thought we could trust Academy East to care for him while we dealt with this. We were so wrong. I knew my baby was on his last legs, that he was very old. He had bad arthritis in his back legs and we almost always had to help him up when he wanted to move around. He would let us know he wanted to get up by whining and would give the oh so adorable lab eyes and try to get up on his own. We thought the vet understood this, concidering they're the ones who had been taking care of his issues! But boy were we wrong. The condition that he was in when we picked him up about 5 days later was horrendous. Not only did they NOT call when his condition got worse, like my mom had asked them to do if it did, but when we did call they said that he had been whining all week for us to come pick him up. He may have been lonely but he would never whine (barking was more his style), which to me sounded like they weren't helping him up and it didn't seem like they were giving him adequate exercise, which was paramount in keeping his back legs strong. We get there to pick him up and the people who took my old pup out the side door ON A STRETCHER, because he was in such bad shape, gave us the dirtiest looks because my mom was on the phone (talking to my dad's aunt about coming by the house) and must have thought we were just the most carefree people who didn't care that our dog was suffering. We knew that the time to let him pass was coming, but their attitude...oh gee sorry, my dad's passing got in the way of us putting our dog down. The next day we returned to do just that because we knew it was time, especially after the look he gave me when they took him out the door. It broke my heart. The actual vet I took my cat to seemed like a good person and doctor, but overall the treatment my family received was not at all appreciated and because of how we were treated we refuse to go back/give them any business. Maybe my experience was an isolated one, I have no clue how they have a 4.1 rating, and it has been a few years...But either way I would find a vet hospital that is more nurturing and knows how to take care of pets of all walks of life and age. Read Less

If you enjoy being charged multiple times for "procedures we forgot to bill you for on your last visit" as well as overpriced medications, then this is the place for you. The receptionist, Robin, is an incompetent moron. She never remembers what you tell her and acts confused every time you talk to her. I would strongly advise against going here.Read Less

We had a wonderful experience at Academy East they took our puppy right in for an emergency visit and they were their waiting for us to arrive and worked very diligently to help our "Buddy." All of the staff there were attentive to our needs and they were very understanding and helpful in our time of need. I would gladly recommend the animal hospital to anyone who cares about their pet. Read Less

I was very pleased with the service and staff. I went to another vet in the area but every time I called they could not see us. I called before lunch one time and they told me to go to Academy East. That was a mistake because the staff at Academy East was friendly and helpful, taking the time to answer my questions and concerns. They got me in quickly despite being busy the whole time I was there. Will definitely be using them in the future! Read Less

I love the vets in this office. They really take their time with your pets. My complaint is the price. This is the most expensive vet office I've ever been to. I have a lot of pets and I was expecting a multipet discount, but I didn't get one even after asking. I've also been charged for tests that were not performed.Check your bill before you leave! Read Less

I love the vets in this office. They really take their time with your pets. My complaint is the price. This is the most expensive vet office I've ever been to. I have a lot of pets and I was expecting a multipet discount, but I didn't get one even after asking. I've also been charged for tests that were not performed.Check your bill before you leave! Read Less

I am new tot he Fuquay-Varina area and I needed to board my boys (2 yorkies) for a long weekend. This was the only vet I could find with available boarding space. I took my boys in for a visit to meet the vet and because they required a corona vaccine to board them. The vet I met with was nice and friendly, but never introduced herself. There was a wait to get in, but they had an emergency visit, so that was ok... Then I took them in for boarding, there was a long wait to check them in and when I picked them up, the dog bed was covered in urine. My puppy must have had an accident the first night, and since it wasn't taken care of, the boys had used it for their elimination needs. This means that they were not taken out often enough! Also when the boys got home they were backing away from people (including me) and running around like they weren't let at at all over the 3 days they were boarded. I cannot support a vet that does not take care of dogs left in their care Read Less

Had been great for several years, but I have changed our vet. Academy East sat on a prescription request from Petmeds until the 4th business day. They finally faxed the prescription after I called them at 9:30AM on 9/2/10. The receptionist (Joyce) said she saw the request Monday morning, August 30th, and wondered why it was still there Thursday morning. She said she'd find out and call me back. 6 1/2 hours later I stopped in because nobody had called me. I was informed they had faxed it, but I knew I'd run out of medicine because of the shipping time on Labor Day weekend. I asked for a few pills to get us through. The had the audacity to try and charge me almost $1 per pill while Petmeds has 180 pills for under $40, including shipping. I explained I wouldn't need any pills if they had faxed the request back to Petmeds in a timely manner. I asked if I could just borrow a few and return them when my supply came in. The answer was no because they vet couldn't confirm the manufacturer of the meds I'd receive. That part is understandable. Once I realized they were sticking to their guns and planned on charging me for pills I only needed because of their procrastination, I told them we'd take our 3 pets elsewhere. I don't know if anybody even bothered to say anything to try and convince me to stay with them. My new vet has already requested copies of our records. Read Less

My first appointment at this vet didn't start us out on great footing. We arrived in time for our appointment (early, actually) only to sit in the waiting room for 20 minutes. This seemed unreasonable considering we were one of the first appointments of the day. The next time I had to bring the cat in, it was about the same. Even if you show up on time for your appointment, expect you'll have to wait. And then once you get inside the room, the appointment feels rushed. I spoke with someone else recently who echoed my sentiments of feeling rushed while meeting with the vet. When you get OUT of the waiting room, expect to wait to pay your bill, since there is one receptionist who is simultaneously taking calls, checking people in, checking people out, or retrieving animals from the back. I also had an issue recently with my cat having a urinary problem, which ended in their telling me to put her on Hill's Science Diet, a prescriptive dry food, permanently. I have done my research on pet food and know that Science Diet is really junk food, so I am immediately skeptical of any vet who recommends this change. (for those wondering, kitty switched to a different, more complete dry food and is doing just fine now) We will be using another vet from now on. Read Less

As I write this my heart is probably heading towards a heartache. It was over ten years ago when we brought Elmo into our lives. Along with Elmo came his pack Flame, Mitchell, Suzanne, Petey, Little Red, Vinney, Rookie, Junior, Clemintine , Rosey, Thorne, Sportster and so many others. You see they were show dogs . I first met Dr., Padfield at her open house where Santa came and let the dogs sit on his lap. It was halarious. All these chowchows sitting with Santa. I knew she was the vet for me. She was the only person I would let have access to my dogs. Not only do I love Academy East my dogs do as well. So now after all this time and mostly happy times it all comes down to this... Dr Padfield looked up at me when we had to put Flame down crying and said"" she was one of my first patients""and now the Patriarch St. Elmo's Fire (Elmo) . Another thing I love about Dr. Padfield is her commitment to orphaned cats. I have never known her to turn her back on any animal. In addition She also helps me out with my birds. Dr Padfield Is like coming home and I highly recommend her. Read Less

Dr. Padfield is excellent veterinarian. We have had pets for more than 40 years and Dr. Padfield is the best vet weve been to. She and her staff are extremely knowledgeable and the facilities are modern and very clean. Academy East is the only clinic in the area that does grooming and boarding. Read Less