23 Reviews

Gaston Veterinary Hospital PA

Gastonia, North Carolina
Reviews
Scott Reed
9 Apr 2021
REPORT
My mother And I have been bringing our dogs here since the late 70s . The Dr.s have always been professional and i feel genuinely concerned about our dogs health . Theres always been great people / ... Read More
My mother And I have been bringing our dogs here since the late 70s . The Dr.s have always been professional and i feel genuinely concerned about our dogs health . Theres always been great people / service upfront ! Only one thing I wish they would do is put divider walls up front so the dogs can’t get at each other. It’s very frustrating sometimes when you’re trying to check in/ out and trying to hold a 94 pound Staffordshire trying to get to another dog just because he wants to play . I still give them a 5 for the service they provide !! divider walls would be so much better I think . Read Less
Chelsea Whitley
25 Jan 2021
REPORT
The absolute best! They have taken care of my babies for 8 years now. Oldest 8 then 7 then 3. Oldest had to have a tumor removed and they were amazing. The baby was unfortunately attacked while we wer... Read More
The absolute best! They have taken care of my babies for 8 years now. Oldest 8 then 7 then 3. Oldest had to have a tumor removed and they were amazing. The baby was unfortunately attacked while we were out of town at a boarder. When I say they were amazing it’s an understatement!!! Cared for my baby and helped me feel better when I felt helpless! Did surgery and saved her life, and beyond understanding when I called or showed up crying. I spoke with the vet constantly, and when she was leaving I saw through the window everyone saying bye to her❤️ There were multiple people that cared for my baby and I wish I could thank them all! If you want your animal treated like family then take them here!! I will NEVER go any place else. I know my dogs doctors like I know mine, or better. Read Less
Jenna Thompson
23 Jun 2018
REPORT
*Don’t just skim through this review as one of those “hate” reviews, or just brush this off as “oh well it’s only one bad comment, we won’t have that experience. Because it CAN happen to anyone’s pet.... Read More
*Don’t just skim through this review as one of those “hate” reviews, or just brush this off as “oh well it’s only one bad comment, we won’t have that experience. Because it CAN happen to anyone’s pet.* I’ve had my dog kenneled here about 3 times now and the first 2 times we brought her home after, she was perfectly fine. Same ol’ Girl. This past time we brought her home she’s very skiddish I got up quickly to get the door the other day and she immediately hunkered and ran to her bed. At home we don’t hit her, you could act like you were gonna hit her and she wouldn’t even know what you were doing, and if we do hit her it’s because she did something really bad and even then it’s not hard at all. She’s the sweetest dog you could ever meet, very well-behaved and now she’s just not the same after bringing her here this past time. We will never be bringing her here again for ANYTHING again. I will be calling and raising hell. Read Less
John Shaver
14 Jun 2018
REPORT
I have been taking my dogs to Gaston vet for about 18 years now this is my second pet and they treat you so wonderful and the staff is awesome friendly doctors are awesome also wouldn't think of goin... Read More
I have been taking my dogs to Gaston vet for about 18 years now this is my second pet and they treat you so wonderful and the staff is awesome friendly doctors are awesome also wouldn't think of going anywhere else they are terrific here. Read Less
Shuree Munden
2 Jun 2018
REPORT
The doctors here are talented and the prices are very fair it is very convenient that they let you do walk-in appointments. I have never had a problem they're my only complaint is that some of the sta... Read More
The doctors here are talented and the prices are very fair it is very convenient that they let you do walk-in appointments. I have never had a problem they're my only complaint is that some of the staff are sort of well kind of rude or dismissive. A lot of it may have to do with the area in which they work because they are low-cost they run into a lot of jerks. Even so I am happy to take my animals to them repeatedly and have always been happy with their services and fair prices. Keep in mind that I am a 31-year veterinary technician and laboratory animal technologist so I know good service when I see it. I appreciate their fair prices so much as now I have no longer on the other side of the exam table LOL Read Less
Jessica Harper
10 May 2018
REPORT
Staff here is fantastic and friendly, and really give our dog the best care possible. Highly recommend!
Caroline Lewis
8 May 2018
REPORT
This place is awesome!! From the great doctors and wonderful staff!! I would recommend them to anyone. They have taken wonderful care of all my babies. You will leave with a since of relief, knowing t... Read More
This place is awesome!! From the great doctors and wonderful staff!! I would recommend them to anyone. They have taken wonderful care of all my babies. You will leave with a since of relief, knowing that’s who will be taking care of your furr babies 💙💙 Read Less
Chuck Huffstetler
25 Mar 2018
REPORT
Great vet. They really take care of pets and owners.
Tyler Fletcher
17 Mar 2018
REPORT
Great and wonderful staff they have always met the needs for all of my animals. All of the doctors here are very knowledgeable and very informative. They answer all of the questions or concerns you ma... Read More
Great and wonderful staff they have always met the needs for all of my animals. All of the doctors here are very knowledgeable and very informative. They answer all of the questions or concerns you may have with great care. The whole staff here is amazing! Not sure how there could be any bad reviews here. The whole facilty is wonderful. I have been going here for years. I would personally recommend to anyone for anything your animals might need. Keep up the good work!!! Read Less
Nanette Long
19 Feb 2018
REPORT
Friendly, professional and caring staff. I couldn't be happier with the care my dogs and cats have received over the years! I highly recommend Gaston Veterinary!
Nash Will
17 Feb 2018
REPORT
Yesterday, i had to make the hardest decision to have my 14 year old schnauzer put to sleep. Dr Cristobal was truly one of the best Veternarians to have there during a time like that. She was very car... Read More
Yesterday, i had to make the hardest decision to have my 14 year old schnauzer put to sleep. Dr Cristobal was truly one of the best Veternarians to have there during a time like that. She was very caring and understanding, the entire staff was. Losing Trooper was very difficult , but the folks in this office made things as easy and comfortable as they could be. I truly appreciate them all and would recommend them to anyone! Read Less
Blythe Passantino
12 Jan 2018
REPORT
I’m so sad to have gotten the news last night that a very good friend of mine has lost his best friend Lacey to a blood infection. I don’t usually humanize pets but Lacey was a person in a dogs body.... Read More
I’m so sad to have gotten the news last night that a very good friend of mine has lost his best friend Lacey to a blood infection. I don’t usually humanize pets but Lacey was a person in a dogs body. For the past 12 years she was a faithful companion to my friend and he truly treated her like his own child. You would be hard pressed to find a better cared for animal. I’m also deeply saddened to know that her death was due to the negligence of Gaston Veterinary Hospital. You were approached with a sick dog and a deposit but still cared more about the bottom line than the life of this beautiful girl. You took the money, gave sub-standard treatment, and just dropped her. I truly feel like I’ve lost a family member. Shame on you. And then to add insult to injury, when confronted about the matter decided to attempt to shift blame off of yourselves and instead falsely accuse Lacey’s owner of being neglectful. Flat out said that they did not consider him a paying customer because of his being on a payment plan and not a full payment customer. Very poor quality business practices. Read Less
Linsy Ortolaza Rivera
5 Mar 2017
REPORT
Best Staff ever and the doctors great!! They are awesome.
Trey Webb
13 Dec 2016
REPORT
Nothing extra, quick, informative and affordable care. Doesn't get much better than this in the area. Nothing but great experiences so far.
Deserae Taylor
12 Nov 2016
REPORT
Amazing! Dr Pearman went out of her way to make sure we were comfortable! We brought our dog in to be neutered and we were very nervous, to the point we almost changed our minds. She met us outside li... Read More
Amazing! Dr Pearman went out of her way to make sure we were comfortable! We brought our dog in to be neutered and we were very nervous, to the point we almost changed our minds. She met us outside like literally outside and walked us through everything she was gunna do. She was amazing we felt very comfortable with her. Loved this place so much! Can't recommend it enough!Read Less
Marisol Quezada
20 Oct 2016
REPORT
I strongly dislike this clinic based on its highly valued medicine prices. This clinic has tripled the cost of my dog's medicine knowing the fact that you can buy them else where for a much better pr... Read More
I strongly dislike this clinic based on its highly valued medicine prices. This clinic has tripled the cost of my dog's medicine knowing the fact that you can buy them else where for a much better price. This clinic has disrespectful staff members that give attitude to their customers and make me feel as if they are doing a favor for me and my family. This clinic has refused to sell me an allergy medicine that is one my dear sweetie has to take for the rest of his years because I told them I did not have the money to schedule an appointment knowing that my dear is a patient at this hospital. The sales person shrugged her shoulders in an uncaring manner. I believe that this hospital only cares for their clients money and not prioritizing the life of a decent animal. Read Less
Brady 389
4 Oct 2016
REPORT
Great, knowledgeable, and friendly doctors and staff. The most affordable vet clinic I have found in the Charlotte area.
Brenda Alvarez
22 Jul 2016
REPORT
I take my cockapoo puppy, WINKY, here and I love it . I never have to wait and they are nice to me and my baby. Prices are reasonable/affordable and the vets are good. Thank you for the service. I wi... Read More
I take my cockapoo puppy, WINKY, here and I love it . I never have to wait and they are nice to me and my baby. Prices are reasonable/affordable and the vets are good. Thank you for the service. I will spay her when is time around 6 months. :) highly recommend. Read Less
Tiffany Killman
26 Mar 2016
REPORT
My Great Dane puppy got really sick, I had to take him to the emergency clinic, if not he would have died, they keep him over night to give IV fluids, (parvo) test came back negative, they could not f... Read More
My Great Dane puppy got really sick, I had to take him to the emergency clinic, if not he would have died, they keep him over night to give IV fluids, (parvo) test came back negative, they could not figure out what was wrong with him, when I picked him up the next morning he looked the same as he did the night before, I immediately took him to Gaston Veterinary Clinic, they told me he would have to stay the day, run more IV fluids in him and took EXCELLENT care of him (the girls there really spoiled him), they ran blood work and ran x-rays on him, when I picked him up, he was back to his self, I can not thank them enough for how well they took care of my puppy. I would recommend them to ANYONE. The staff is wonderful, the doctors are caring and wonderful. And did I mention they are cheap for how well they take care of your fur babies.Read Less
Qiana Robinson
29 Feb 2016
REPORT
We live in Charlotte and have been bringing our dog and cat here for their medical care and boarding for the last 9 years. My dog has separation anxiety, but never has a problem going with one of the ... Read More
We live in Charlotte and have been bringing our dog and cat here for their medical care and boarding for the last 9 years. My dog has separation anxiety, but never has a problem going with one of the friendly faces in the office. I love the doctors and office staff! Read Less
WT L
2 Feb 2016
REPORT
Not sure what the motivation is behind these negative reviews. I have NEVER had a bad visit or experience at Gaston Veterinary Hospital. I personally find the staff very cordial and always helpful. A... Read More
Not sure what the motivation is behind these negative reviews. I have NEVER had a bad visit or experience at Gaston Veterinary Hospital. I personally find the staff very cordial and always helpful. As for the Doctors, I find it hard to believe that you could find a more knowledgeable group of healthcare professionals anywhere. Read Less
Sara Sherwood
16 Dec 2015
REPORT
Extremely rude and Unknowledgeable front desk staff. Our first experience was when my cat was hit by a car on a Friday. I was able to see him Saturday but he was in a metal crate beside barking dogs w... Read More
Extremely rude and Unknowledgeable front desk staff. Our first experience was when my cat was hit by a car on a Friday. I was able to see him Saturday but he was in a metal crate beside barking dogs without any blankets and his IV pump was not plugged in. Sunday I was unable to reach anyone in regards to how he was doing because the clinic was closed. Monday they said he was almost ready to go home with me but I knew he wasn't feeling well so I transferred him to another hospital. There I found out he had a broken rib, jaw, severe brain damage and had lost sight and hearing. I had only been told about his jaw being broken at Gaston Veterinary. Our second time visiting was for some easy stitches for my dog. The veterinarian was kind and knowledgable but once again, front staff completely rude. After stitching my dog they sent him home with me completely sedated! A 90lb dog completely knocked out! He should be under veterinary supervision until awake and should have stayed the day. If I hadn't worked for a veterinary clinic before, I wouldnt have brought him home, but they don't know my experience. They didn't even tell me what to watch for and expect. It scares me to think of someone who knows little about their animals taking home a pet completely sedated. Additionally I never signed a release form for sedation or got an estimate before hand. Next emergency visit I'll suck it up for the drive to Charlotte. Never again will I come here. Read Less
Amanda McAllister
24 Sep 2015
REPORT
My aunt's dog was taken here for all of his life. There were numerous times that they did something without asking before they took it upon themselves to do it. They pulled 9 of his teeth and did not ... Read More
My aunt's dog was taken here for all of his life. There were numerous times that they did something without asking before they took it upon themselves to do it. They pulled 9 of his teeth and did not tell her they were going to do it until it was already done. They sedated him when they groomed him and didn't let her know until they already done it. The last thing they did, I believe is the reason he is no longer with us, is pull an abscessed tooth without first administering antibiotics. They gave him antibiotics after they pulled it but it was to late the infection spread to his kidneys and he died from kidney failure. I will no longer be taking any of my pets here and I am also going to be telling everyone about this tragedy. He was a wonderful dog and is greatly missed. Read Less
Book an Appointment
Online booking unavailable
Please call
(704) 864-5739
2180 East Franklin Boulevard
Gastonia North Carolina 28054
Business Hours
Monday
Mon
07:30AM-17:30PM
Tuesday
Tue
07:30AM-17:30PM
Wednesday
Wed
07:30AM-17:30PM
Thursday
Thu
07:30AM-19:00PM
Friday
Fri
07:30AM-17:30PM
Saturday
Sat
07:30AM-12:00PM
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know

Gaston Veterinary Hospital PA

Gastonia, North Carolina
(23)
2180 East Franklin Boulevard
Gastonia North Carolina 28054
Monday
07:30AM-17:30PM
Tuesday
07:30AM-17:30PM
Wednesday
07:30AM-17:30PM
Thursday
07:30AM-19:00PM
Friday
07:30AM-17:30PM
Saturday
07:30AM-12:00PM
Scott Reed
9 Apr 2021
REPORT
My mother And I have been bringing our dogs here since the late 70s . The Dr.s have always been professional and i feel genuinely concerned about our dogs health . Theres always been great people / ... Read More
My mother And I have been bringing our dogs here since the late 70s . The Dr.s have always been professional and i feel genuinely concerned about our dogs health . Theres always been great people / service upfront ! Only one thing I wish they would do is put divider walls up front so the dogs can’t get at each other. It’s very frustrating sometimes when you’re trying to check in/ out and trying to hold a 94 pound Staffordshire trying to get to another dog just because he wants to play . I still give them a 5 for the service they provide !! divider walls would be so much better I think . Read Less
Chelsea Whitley
25 Jan 2021
REPORT
The absolute best! They have taken care of my babies for 8 years now. Oldest 8 then 7 then 3. Oldest had to have a tumor removed and they were amazing. The baby was unfortunately attacked while we wer... Read More
The absolute best! They have taken care of my babies for 8 years now. Oldest 8 then 7 then 3. Oldest had to have a tumor removed and they were amazing. The baby was unfortunately attacked while we were out of town at a boarder. When I say they were amazing it’s an understatement!!! Cared for my baby and helped me feel better when I felt helpless! Did surgery and saved her life, and beyond understanding when I called or showed up crying. I spoke with the vet constantly, and when she was leaving I saw through the window everyone saying bye to her❤️ There were multiple people that cared for my baby and I wish I could thank them all! If you want your animal treated like family then take them here!! I will NEVER go any place else. I know my dogs doctors like I know mine, or better. Read Less
Jenna Thompson
23 Jun 2018
REPORT
*Don’t just skim through this review as one of those “hate” reviews, or just brush this off as “oh well it’s only one bad comment, we won’t have that experience. Because it CAN happen to anyone’s pet.... Read More
*Don’t just skim through this review as one of those “hate” reviews, or just brush this off as “oh well it’s only one bad comment, we won’t have that experience. Because it CAN happen to anyone’s pet.* I’ve had my dog kenneled here about 3 times now and the first 2 times we brought her home after, she was perfectly fine. Same ol’ Girl. This past time we brought her home she’s very skiddish I got up quickly to get the door the other day and she immediately hunkered and ran to her bed. At home we don’t hit her, you could act like you were gonna hit her and she wouldn’t even know what you were doing, and if we do hit her it’s because she did something really bad and even then it’s not hard at all. She’s the sweetest dog you could ever meet, very well-behaved and now she’s just not the same after bringing her here this past time. We will never be bringing her here again for ANYTHING again. I will be calling and raising hell. Read Less
John Shaver
14 Jun 2018
REPORT
I have been taking my dogs to Gaston vet for about 18 years now this is my second pet and they treat you so wonderful and the staff is awesome friendly doctors are awesome also wouldn't think of goin... Read More
I have been taking my dogs to Gaston vet for about 18 years now this is my second pet and they treat you so wonderful and the staff is awesome friendly doctors are awesome also wouldn't think of going anywhere else they are terrific here. Read Less
Shuree Munden
2 Jun 2018
REPORT
The doctors here are talented and the prices are very fair it is very convenient that they let you do walk-in appointments. I have never had a problem they're my only complaint is that some of the sta... Read More
The doctors here are talented and the prices are very fair it is very convenient that they let you do walk-in appointments. I have never had a problem they're my only complaint is that some of the staff are sort of well kind of rude or dismissive. A lot of it may have to do with the area in which they work because they are low-cost they run into a lot of jerks. Even so I am happy to take my animals to them repeatedly and have always been happy with their services and fair prices. Keep in mind that I am a 31-year veterinary technician and laboratory animal technologist so I know good service when I see it. I appreciate their fair prices so much as now I have no longer on the other side of the exam table LOL Read Less
Jessica Harper
10 May 2018
REPORT
Staff here is fantastic and friendly, and really give our dog the best care possible. Highly recommend!
Caroline Lewis
8 May 2018
REPORT
This place is awesome!! From the great doctors and wonderful staff!! I would recommend them to anyone. They have taken wonderful care of all my babies. You will leave with a since of relief, knowing t... Read More
This place is awesome!! From the great doctors and wonderful staff!! I would recommend them to anyone. They have taken wonderful care of all my babies. You will leave with a since of relief, knowing that’s who will be taking care of your furr babies 💙💙 Read Less
Chuck Huffstetler
25 Mar 2018
REPORT
Great vet. They really take care of pets and owners.
Tyler Fletcher
17 Mar 2018
REPORT
Great and wonderful staff they have always met the needs for all of my animals. All of the doctors here are very knowledgeable and very informative. They answer all of the questions or concerns you ma... Read More
Great and wonderful staff they have always met the needs for all of my animals. All of the doctors here are very knowledgeable and very informative. They answer all of the questions or concerns you may have with great care. The whole staff here is amazing! Not sure how there could be any bad reviews here. The whole facilty is wonderful. I have been going here for years. I would personally recommend to anyone for anything your animals might need. Keep up the good work!!! Read Less
Nanette Long
19 Feb 2018
REPORT
Friendly, professional and caring staff. I couldn't be happier with the care my dogs and cats have received over the years! I highly recommend Gaston Veterinary!
Nash Will
17 Feb 2018
REPORT
Yesterday, i had to make the hardest decision to have my 14 year old schnauzer put to sleep. Dr Cristobal was truly one of the best Veternarians to have there during a time like that. She was very car... Read More
Yesterday, i had to make the hardest decision to have my 14 year old schnauzer put to sleep. Dr Cristobal was truly one of the best Veternarians to have there during a time like that. She was very caring and understanding, the entire staff was. Losing Trooper was very difficult , but the folks in this office made things as easy and comfortable as they could be. I truly appreciate them all and would recommend them to anyone! Read Less
Blythe Passantino
12 Jan 2018
REPORT
I’m so sad to have gotten the news last night that a very good friend of mine has lost his best friend Lacey to a blood infection. I don’t usually humanize pets but Lacey was a person in a dogs body.... Read More
I’m so sad to have gotten the news last night that a very good friend of mine has lost his best friend Lacey to a blood infection. I don’t usually humanize pets but Lacey was a person in a dogs body. For the past 12 years she was a faithful companion to my friend and he truly treated her like his own child. You would be hard pressed to find a better cared for animal. I’m also deeply saddened to know that her death was due to the negligence of Gaston Veterinary Hospital. You were approached with a sick dog and a deposit but still cared more about the bottom line than the life of this beautiful girl. You took the money, gave sub-standard treatment, and just dropped her. I truly feel like I’ve lost a family member. Shame on you. And then to add insult to injury, when confronted about the matter decided to attempt to shift blame off of yourselves and instead falsely accuse Lacey’s owner of being neglectful. Flat out said that they did not consider him a paying customer because of his being on a payment plan and not a full payment customer. Very poor quality business practices. Read Less
Linsy Ortolaza Rivera
5 Mar 2017
REPORT
Best Staff ever and the doctors great!! They are awesome.
Trey Webb
13 Dec 2016
REPORT
Nothing extra, quick, informative and affordable care. Doesn't get much better than this in the area. Nothing but great experiences so far.
Deserae Taylor
12 Nov 2016
REPORT
Amazing! Dr Pearman went out of her way to make sure we were comfortable! We brought our dog in to be neutered and we were very nervous, to the point we almost changed our minds. She met us outside li... Read More
Amazing! Dr Pearman went out of her way to make sure we were comfortable! We brought our dog in to be neutered and we were very nervous, to the point we almost changed our minds. She met us outside like literally outside and walked us through everything she was gunna do. She was amazing we felt very comfortable with her. Loved this place so much! Can't recommend it enough!Read Less
Marisol Quezada
20 Oct 2016
REPORT
I strongly dislike this clinic based on its highly valued medicine prices. This clinic has tripled the cost of my dog's medicine knowing the fact that you can buy them else where for a much better pr... Read More
I strongly dislike this clinic based on its highly valued medicine prices. This clinic has tripled the cost of my dog's medicine knowing the fact that you can buy them else where for a much better price. This clinic has disrespectful staff members that give attitude to their customers and make me feel as if they are doing a favor for me and my family. This clinic has refused to sell me an allergy medicine that is one my dear sweetie has to take for the rest of his years because I told them I did not have the money to schedule an appointment knowing that my dear is a patient at this hospital. The sales person shrugged her shoulders in an uncaring manner. I believe that this hospital only cares for their clients money and not prioritizing the life of a decent animal. Read Less
Brady 389
4 Oct 2016
REPORT
Great, knowledgeable, and friendly doctors and staff. The most affordable vet clinic I have found in the Charlotte area.
Brenda Alvarez
22 Jul 2016
REPORT
I take my cockapoo puppy, WINKY, here and I love it . I never have to wait and they are nice to me and my baby. Prices are reasonable/affordable and the vets are good. Thank you for the service. I wi... Read More
I take my cockapoo puppy, WINKY, here and I love it . I never have to wait and they are nice to me and my baby. Prices are reasonable/affordable and the vets are good. Thank you for the service. I will spay her when is time around 6 months. :) highly recommend. Read Less
Tiffany Killman
26 Mar 2016
REPORT
My Great Dane puppy got really sick, I had to take him to the emergency clinic, if not he would have died, they keep him over night to give IV fluids, (parvo) test came back negative, they could not f... Read More
My Great Dane puppy got really sick, I had to take him to the emergency clinic, if not he would have died, they keep him over night to give IV fluids, (parvo) test came back negative, they could not figure out what was wrong with him, when I picked him up the next morning he looked the same as he did the night before, I immediately took him to Gaston Veterinary Clinic, they told me he would have to stay the day, run more IV fluids in him and took EXCELLENT care of him (the girls there really spoiled him), they ran blood work and ran x-rays on him, when I picked him up, he was back to his self, I can not thank them enough for how well they took care of my puppy. I would recommend them to ANYONE. The staff is wonderful, the doctors are caring and wonderful. And did I mention they are cheap for how well they take care of your fur babies.Read Less
Qiana Robinson
29 Feb 2016
REPORT
We live in Charlotte and have been bringing our dog and cat here for their medical care and boarding for the last 9 years. My dog has separation anxiety, but never has a problem going with one of the ... Read More
We live in Charlotte and have been bringing our dog and cat here for their medical care and boarding for the last 9 years. My dog has separation anxiety, but never has a problem going with one of the friendly faces in the office. I love the doctors and office staff! Read Less
WT L
2 Feb 2016
REPORT
Not sure what the motivation is behind these negative reviews. I have NEVER had a bad visit or experience at Gaston Veterinary Hospital. I personally find the staff very cordial and always helpful. A... Read More
Not sure what the motivation is behind these negative reviews. I have NEVER had a bad visit or experience at Gaston Veterinary Hospital. I personally find the staff very cordial and always helpful. As for the Doctors, I find it hard to believe that you could find a more knowledgeable group of healthcare professionals anywhere. Read Less
Sara Sherwood
16 Dec 2015
REPORT
Extremely rude and Unknowledgeable front desk staff. Our first experience was when my cat was hit by a car on a Friday. I was able to see him Saturday but he was in a metal crate beside barking dogs w... Read More
Extremely rude and Unknowledgeable front desk staff. Our first experience was when my cat was hit by a car on a Friday. I was able to see him Saturday but he was in a metal crate beside barking dogs without any blankets and his IV pump was not plugged in. Sunday I was unable to reach anyone in regards to how he was doing because the clinic was closed. Monday they said he was almost ready to go home with me but I knew he wasn't feeling well so I transferred him to another hospital. There I found out he had a broken rib, jaw, severe brain damage and had lost sight and hearing. I had only been told about his jaw being broken at Gaston Veterinary. Our second time visiting was for some easy stitches for my dog. The veterinarian was kind and knowledgable but once again, front staff completely rude. After stitching my dog they sent him home with me completely sedated! A 90lb dog completely knocked out! He should be under veterinary supervision until awake and should have stayed the day. If I hadn't worked for a veterinary clinic before, I wouldnt have brought him home, but they don't know my experience. They didn't even tell me what to watch for and expect. It scares me to think of someone who knows little about their animals taking home a pet completely sedated. Additionally I never signed a release form for sedation or got an estimate before hand. Next emergency visit I'll suck it up for the drive to Charlotte. Never again will I come here. Read Less
Amanda McAllister
24 Sep 2015
REPORT
My aunt's dog was taken here for all of his life. There were numerous times that they did something without asking before they took it upon themselves to do it. They pulled 9 of his teeth and did not ... Read More
My aunt's dog was taken here for all of his life. There were numerous times that they did something without asking before they took it upon themselves to do it. They pulled 9 of his teeth and did not tell her they were going to do it until it was already done. They sedated him when they groomed him and didn't let her know until they already done it. The last thing they did, I believe is the reason he is no longer with us, is pull an abscessed tooth without first administering antibiotics. They gave him antibiotics after they pulled it but it was to late the infection spread to his kidneys and he died from kidney failure. I will no longer be taking any of my pets here and I am also going to be telling everyone about this tragedy. He was a wonderful dog and is greatly missed. Read Less
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know