The vet was so very compassionate. So understanding. Tried to save our little chihuahua " chi chi" but she was so sick with diabetes. Had to do the right thing and have her put to sleep. The Vet'a name is Kim.can't recall her last name. Super professional. Really good doctor. Thanks Kim. Miss our little girl. Read Less

The worst. I am there for an emergency not because I want to be there on a Saturday afternoon. 2 people ahead of me 1 poor dog was dead on arrival the other I don't know.. it was seminal rude to the people with the deceased dog and totally ignored me.. I left after 45 minutes without being seen. I can understand if the other dog was an emergency to but the vet( dr preach) was walking up and down the halls not even checking on anybody. To me this place or vet is a joke for an emergency dept. Read Less

This place has to be THE ABSOLUTE WORST! And it certainly doesn't even deserve one star. I honestly couldn't believe they made me wait OUTSIDE with a DEHYDRATED AND MALNOURISHED dog that I found on the side of the road at 10 at night. And the poor dog wasn't even picked up until past 1am. Not only were they rude. They lied about not having any space for the dog. Because it was silent in there as I'm sure it always is. The shelter was closed and they talked to me like I was stupid. So the number for animal control was given to me to call when any staff member could have called themselves. But I'm sure they are all as lazy and immature. It's gaston county.  It's not Charlotte they are never to busy or full to take a dog. This place needs to be shut down immediately. Read Less

Not a good experience at all! I will not be recommending this clinic to anyone! I believe they could have done alot more, they didn't even do blood test or ultrasound Anyways!!! They gave my dog a antibiotic on Sunday, my dog died Tuesday, Thanks alot guys! I give y'all a overall rating of 1 star only because that's the lowest rating I seen Read Less

Very helpful when my dog broke her nail off (which of course always happens on a Saturday evening). They were quick to get her ready to cauterize the wound, and in a few hours had her returned to us with the needed medications, all for what I felt was a reasonable price. Read Less

I brought my family's dog in due to being attacked by another dog. There was another dog there in bad condition as well but they took him back immediately and had someone with him the entire time. The vet was to the point with me and did not push anything on me. He was also very honest with the severity of my dog's injuries. In person and over the phone with my parents, we made the decision to put our dog to sleep as the injuries were too severe with his age and health. The entire office was very kind, as they let me be with my dog as he went to the rainbow bridge and gave me as much time needed afterwards. I was treated kindly, helped to what I needed, and was given much support. Thank you so much. Read Less

I have used this clinic several times of the years and never have had a bad expierence and This past Saturday was no different. Our personal Boxer Charlotte cut her foot on ice, we went and saw our regular Vet at 9:30 at night and she attempted to stop the bleeding. She determined Charlotte needed emergency surgery. We drove 45 minutes to Hickory to be turned away because their power was out! Called Gastonia and they had the OR prepped for her when we got there, which was around 3am! It ended up costing us about $600 LESS than we would have paid in Hickory. They saved our dog's life her blood vessel was completely severed and she would have bled to death. Did I mention this was all in the middle of a snow storm! Read Less

I had to take my 3 month old puppy in for Parvo. Everyone was very nice and caring. Lacey (my puppy) was in very sick when I took her in. They stared treating her right away. The vet called me to give me updates on her. I was very pleased with them, they saved my puppy.Read Less

No stars absolutely ashamed that a place called a clinic seriously will not take your pet even if they are on the verge of dying. My dog was obviously not doing well and I sat in the examining room for 70 mins. The staff were own responsive. A nurse walk into a room after already waiting 35 minutes and when I ask her a question she laughed in my face and walked out the door leaving me there for the remainder of the time...mind you I wait 70mins, empty parking lot, no other rooms occupied and to make it even worse the Doctor just threw random symptoms in the air and in the air and kept coming up with random test that she thinks we should take...basically she did nothing I litually paid over $70 to sit and wait went home and later found out my dog was constipated..talk about pissed off. I've been to other vets and watched a the real exam happen with my dog she did nothing of the sort  I'm so pissed that I wasted my time and money on something that they could have just been told to me buy a good veterinarian. Read Less

Took my old dog at 2 am in the morning, the staff were wonderful, and the doctor working that night was freaking awesome! He was careful with my dog, kind to me, and very compassionate, even with the bad news I received. Even offered to watch my dog for the rest of the night. Love this vet! Read Less

Yesterday at 1 in the morning, after my dog had been vomiting profusely for hours, we decided to drive him to the Veterinary Emergency Clinic of Gaston Co. Upon arriving, we were greeted by a nurse (who never even told us her name) and quickly escorted to an exam room. After explaining that the only thing we think that he could have possibly ingested was strings from a rope toy, we waited for the doctor. Soon after, Dr. Fort came in, introduced himself, felt my dogs abdomen and  says, "something doesn't feel quite right". He then proceeded to go into a dialog about how dangerous rope toys are, how much damage they can do to a dogs intestines, and how he recently performed several surgeries to remove foreign objects in the digestive track that cost upwards of $4000.00. Without even offering to perform an x-ray, other diagnostics, or even mentioning other possible explanations for my dogs condition he explained to us that we would need to pay for removal surgery or our dog would eventually be so dehydrated and weak that we would have to put him down. He left the room and came back with a quote for $2,300.00. After sitting in the waiting room crying, and trying to taking this all in, we asked him to just do an x-ray to see what's going on inside. The resulting x-ray was rudimentary at best. You could make out some black spots near my dogs intestines which he told us looked like "hollow foreign objects" blocking his digestive track. Again, we were told that a decision would need to be made soon because our dog would quickly become dehydrated and weak otherwise. We asked for a copy of the x-rays and left. The next morning we were able to take the x-Rays to the Animal Medical Hospital for a second opinion. The doctor there examined the x-Rays and explained that the dark spots were gas bubbles and that in her opinion there did not seem to be any clear obstructions in his digestive track. She suggested doing digital x-Rays to get a clearer image and doing blood work. Everything came back conclusive that my dog had extensive gas inside his stomach, but that everything else looked normal. After he received fluids by IV and medications for nausea, we were given a special food, probiotics, and an antacid and sent home to monitor his condition. A few hours later he was drinking water and had started eating again. Please do not take your pet to Veterinary Emergency Clinic of Gaston Co. if you want a proper diagnosis of your pets condition. Read Less

I had to rush my sick dog Lilly in on a Friday night. She had been throwing up and was severally dehydrated. Not only was the staff prompt in treating her, but they made me feel at ease about having to leave her there overnight for observation and treatment. I was called and kept in the loop by the staff and doctor about Lilly and her progress. I could not be more pleased with this wonderful group of caring individuals!! Read Less