We have been bringing our dogs here since January 2011; during this time we have had altogether 7 dogs, all but one being either "pre-owned" or rescued. They have always received the highest standard of care. Thinking of all the visits I've brought them to I cannot recall even one moment of dissatisfaction or worry even though some of our animals have had very, very serious concerns. Under Dr. Bradler's oversight and care they have been thriving all this time. I always recommend Hampstead Animal Hospital without hesitation. Candace Lee Carpenter 910 581 2170 Read Less

I would not recommend Hampstead Animal Hospital (HAH). In fact, I would actively tell people to NOT go there. I feel like we have given HAH ample opportunity to provide us with a good standard of care and they have failed each time. Dr. Gervais that worked there previously was great; we took our puppy to HAH Nov 2017 because we knew she was ill and Dr. Gervais diagnosed her with pneumonia. Dr. Gervais was very kind and provided a thorough explanation as to what was going on with our poor puppy. When we came back the next week for a follow up checkup, Dr. Bradler was the vet that we saw. This is when things started on the downhill path. *Some background information: Our puppy was born with a cleft palate and we were looking into getting it repaired at this time. This is a likely cause of her getting pneumonia, which we were aware of* On the follow-up appointment, Dr. Bradler took our puppy for an x-ray, came back a few minutes later and proclaimed, “Your dog is going to die”. Yes, I put that statement in quotations because that is what she ACTUALLY said to my husband and me. I barely held it together since I was already worried about our pup with her cleft palate and her currently dealing with pneumonia. She proceeded to inform us that we needed to get the cleft palate repaired or our puppy was going to die. We knew this and had done / doing our research into the repair procedure. The fact that she just walked back into the room and told us “our dog is going to die” without ANY background explanation was absolutely awful. As well, she acted like we were completely awful, ignorant owners who didn’t look after their dog and were leading it to a death sentence. Other experiences we’ve had included: A) The receptionists misinforming us about procedures and prices, B) Dr. Bradler did not send the vet referral form to NC State Vet School for our pup’s cleft palate consult and then proceeded to blame it on NC State Vet School for losing the referral form. This is incorrect since I called the vet school myself and asked if they received it and found out it was an ONLINE form, so Dr. Bradler just didn’t do her job, C) A “teeth cleaning” that HAH said they do that took 5 minutes, charged us $40, teeth were not clean afterwards, AND our dog had blood on her when we got her back. I could go on, but those are the major complaints I have and were enough for us to finally say, “no more” and go to a different vet. From our experience, Dr. Bradler’s bedside manner is non-existent. She is degrading to her colleagues and appears to have no empathy for her clients. I recently discovered that Dr. Gervais no longer works there so I personally take that as a sign that HAH is not a good workplace and my observations were correct. Only good thing about this place is that it appeared to be very clean whenever we were there. Read Less

Too many mishaps on my two dogs. Cancer missed on my sharpei-beagle. I was also told he was in renal failure and asked if the additional meds could be giving a false positive. I was told no. I administered subcutaneous fluids from home but decided to have him re-checked after he had completed temporary meds. He tested negative by the same vet who gave me the bad news. She acted as though she had saved him when she gave me the results. My Parsons Russell Terrier ran into my knee while playing and I took her to this same hospital. A mass was found on her neck and the owner insisted I hit my dog there as well. I knew I didn't. The problem didn't resolve. The owner insisted I was doing something to create injury to this same area. She aspirated the area. She did get me a referral to NC State Veterinary. The aspiration could have killed my dog. My dog had cancer-right thyroid. I took my dog back to this vet for blood work on Friday and my dog has been vomiting the past two days. The vet isn't working today though her office is open. She used to have quite a few vets in her office. Suddenly she will have hired another and I think I might like them only to find they are no longer there the next time I go. This seems rather frequent as I have been told the vet won't be in on that particular day. I couldn't obtain all the results (coming from a well known lab).after at least four phone calls. There have been other issues. I have no plans to spend any more money there. I am now sitting in an E.R. to see if my terrier will have to be euthanized. I won't even go into the feline leukemia vaccine recommended for one of my cats. There was an extraordinary vet who used to work there so I started scheduling all appointments with her until she had to move. There are some good vet techs and receptionists. The facility even looks great but I am DONE!!! Read Less