Hillsborough Veterinary Clinic

Great place. Very nice and attentive. Also, as far as I can find, cheapest way to neuter a cat in town. I called 4 different vets in the area and they were the cheapest by about $100! Been in business 30 years so must be doing something right. We will go back. Read Less

Nice enough people, nothing extraordinary. Unfortunately, they charge three times as much for a neutering or spaying as any other vet in the area. That certainly doesn't say much for their social consciousness. We'll go elsewhere. Read Less

Although I have only had 2 experiences with this clinic, I cannot praise them enough. After finding a stray cat, I knew I needed to find a good vet. The first day that I brought him in (10/10/16) was just to see if he had a chip. The receptionists were very warm and welcoming. Although no rooms were available, the staff were very accommodating, and quickly scanned the cat for a chip while we sat in the waiting area. Moreover, they gave me cat food and lent me a cat carrier so I wouldn't have to drive the cat back home in the box he he had come in. The next time I brought the cat in was for a scheduled check-up (on 10/12/16), which the receptionist had been nice enough to schedule for me just that morning. Not only were the staff as warm and welcoming as before, but they also remembered us -- a great sign for a local vet! I had been wary of bringing the cat in for a check-up, as I knew some vets would take advantage of his lack of history and my naivete about all things cat-related. But there was no need to be concerned. As they were aware that I wasn't planning to keep the cat long-term, they made sure to only perform the tests and vaccinations that were necessary for the cat's immediate health, and they explained each procedure to me so I understood which should be done now and which could be done later (and why). Furthermore, they were all more than willing to answer all of my naive questions about how to take care of a cat. And before I left, they made sure to give me a sample of flea/tick medication (which they would have put on him themselves for no additional cost had he not just received medication in the same spot this one was to go). The extraordinary customer service and quality care the cat and I experienced at this clinic demonstrate that it is much more than your average clinic, and it was obvious during each experience that they are all doing what they do for their love of pets, not money. The cat has since found his forever home, and if I were to ever get a pet of my own (or find another stray), this would be the place I would trust to care for them. Read Less

Dr Mac and Dr Purcell, are amazing, I have a 6 month old lab, that was run over by a tractor, they stayed with him, and did surgery to make the needed repairs. They also took care of us, made us feel better. They have called us many times to check on us also. If you love your pets this is the place to go. Read Less

Have been taking dogs to Dr. Mac and his team for over 20 years. Always very pleasant, very concerned about well being of pets and they take a conservative approach to ensure the well being of your pet. Great people, Great Service, Great Pricing. Great Place to bring your furchild!! Read Less

I have brought my cats to HTC for many years and they have been so knowledgeable and compassionate. The women out front are so friendly, and all of the vets are great. They have all had a hand in ensuring my cats lived long, healthy lives. I definitely recommend them! Read Less

We have taken our pets to Hillsborough Vet. Clinic about 15 years now and I/we would not take our pets anywhere else.The Vets are wonderful, the techs are wonderful and the staff up front are warm, helpful, go out of their way to help any way possible and run the office with professional, knowledgeable and hard working ethics. You realize that it takes a team to run the animal loving clinic from the time you walk in the front door and meet the front end staff, to talking to the techs and being seen by the vets that this is truly a place where people care and work hard for the clients. Read Less

Very competent, compassionate staff. Recently had to unexpectedly put our sweet lab Dexter to sleep. Had been having pain in his hips, but Dr. MacDonald found a tumor on his spine. It was a difficult decision to make but was made easier by the caring provided to Dexter, my husband and myself. We so appreciate all that they did to comfort and support us. Read Less

Dr Goss is no longer there. Went today for my 10 yr. old dogs annual visit. Never had any issue before this new Vet took in my dog to be examined. She exclaimed my dog had swollen lymph glands, a swollen liver, bad teeth, etc.etc. She stated she needed to draw blood and proceeded to stick a needle in my dogs neck! I have never seen this done this way before. My dog freaked out so they had to take her to the back to do it. (I should have ended the apt. right there!) When they brought her back into the room they handed me a urine sample cup and stated I needed to fill it up and walked out. I didnt even know the visit was over! I went to the desk and instead of the usual price of around 125.00 I was told the price was almost 300- then they gave me an estimate for an almost 400- tooth cleaning bill that I needed to do within 30 days! I will not bring my dog back there! EVER! Read Less

We started going to Hillsborough Veterinary clinic over 10 years ago. We were fostering a dog through Independent Animal Rescue, and the agency referred us to Dr. Mac to provide heartworm treatment for her. She had been disfigured on the nose through animal abuse and Dr. Mac repaired her nose as a courtesy, on top of the other expensive treatments he was providing. Since then we've been loyal customers and have worked primarily with Dr. Mac and Dr. Goss. The doctors are kind and compassionate toward their patients and owners. They don't recommend unnecessary treatment, but encourage owners to make responsible decisions. Their prices are fair and the medical care is top notch. The support staff are very knowledgeable and friendly, and always treat us kindly. Over the years I have tried 4 veterinary practices in the triangle, and this one is by far the best. It has it all -- a kind and friendy small-town feel, high quality medical care, and reasonable treatment recommendations and prices. Read Less

My family has been bringing my dog Baxter to the Hillsboro Veterinary Clinic for almost 6 years now. It is close and convenient, and I've never had a bad experience here. They are a little pricy but, I would pay for it for the excellent service I give it 5 stars for quality 4 stars for price. My dog has a lump on his leg and we brought him into the vet to check it. They checked up on it, and they gave us a quote to remove it. $800. We paid $800 for him. The surgery is going to cost just as much as we paid for him. I trust them with my dog, but I do not like their prices too much. My friend recommended I go to her vet, Companion Vet Clinic. I read up reviews and they are horrible. I went with her one time, and I will never go again. I like their prices, but I don't like what I've heard from them. I trust my vet, and I will continue to stick with them. My grandparents brought their dog here because she was limping on her left leg. They charged them $211 and they said there was nothing wrong and they didn't know what was up. We found out from a local friend that she had sprained it (and they didn't charge us a penny). Overall I have had a great experience here, but they have been a little on the pricy side. I would recommend this vet to a friend, but make sure if you take your animal here, that you have some money stored away. Read Less

I was a regular customer to Hillsborough Veterinary Clinic during my time in the Chapel Hill area (about 1.5 yrs) and we were very sad to leave and start over in the search for a comparable vet (which I have yet to find). The entire staff receive my five-star compliments for being professional, responsive, caring, and also very friendly. My experience is based on bringing in my special needs dog with Cushing's Disease for regular visits, having to come in for a few emergency visits (including an operation to remove a tumor on my dog's toe), and bringing my cat in for annual check ups. My primary vet was Dr. Goss- she is FABULOUS and I'd highly recommend her, in particular. I was thrilled to discover she was also very knowledgeable about Cushing's, as well as the medications available for treating the disease. After ""testing out"" a few other area vets, I am very confident this is your best bet. Read Less

We have a habit of having ""special needs"" kitties. Over the years, we've dealt with tumors, FIV, FIP, congenital fused paw, pregnant stray and ensuing kittens, kidney failure, and the like. Dr. Mac and Dr. Goss have seen us through it all. They have referred us to a specialty clinic when necessary (FIP) and have managed chronic conditions (FIV, Kidney failure) successfully. For those who have reached the rainbow bridge, they were gentle with the kitty and with us, easing the crossing, and supporting us afterwards. They have always been very gentle with our guys, and one of our cats, who had a bad experience at a previous vet, has now settled in and walks around like he owns the place, so comfortable is he. They respond quickly to phone inquiries and have helped us avoid unnecessary trips to the vet as well! We love Dr. Mac, and our kitties do too! Occasionally, during the summer, there is an odd smell from the groomer next door, but the care we've gotten has been more than enough to outweigh that! Read Less

My cat was getting old and not doing to well. Had used Piedmont in the past and had a bad experience there. I got a referral to use Dr. Mac at Hillsborough Veterinary Clinic. They were quick to serve me in this difficult time and upfront about the fees. I would whole heartedly recommend Dr. Mac and Hillsborough Veterinary Clinic to anyone without any reservations. Thank you for helping me through this difficult time. SS Read Less

I have been taking my pets (dogs and cats) to the Hillsborough Veterinary Clinic for ten years and have always been more than satisfied with their care of my animals. Dr. Mac is not only a wonderful vet but he is practical -- I have never felt pressured to spend more on my animals that was necessary and I have always trusted their diagnoses. I had one dog with a torn cruciate ligament which was diagnosed immediately and we were referred to an excellent surgeon in Raleigh to repair it. All of my dogs have various special needs and this clinic has been sensitive to my opinions on caring for each one of them. I wouldn't trust my dogs to any other vet. Read Less

I have taken my many pets to this practice over the past 24 years and have never had a negative experience. The folks there are helpful, efficient, and knowledgeable. In fact, I think these are some of the kindest, most competent professionals I have ever encountered. There are always relaxed dogs and cats lounging around behind the counter, the entire place is oriented to a love of animals. I have read the negative comments posted by one customer and while I am sorry that bad experience happened, I have never had any problems at all at Hillsborough Veterinary Hospital and entrust my beloved pets to them without hesitation. Read Less

Last year my dog had a partially torn cruciate ligament. (Reader FYI: torn cruciate ligament is like a torn ACL--painful and will cause a severe limp) When symptoms first appeared, I made an appointment at the close by Hillsborough Vet Clinic. The first vet we saw there was very nice and recommended an XRay of her knee, even though he indicated it was probably a torn ligament. (X-rays do not show any damage to soft tissue--a wasted $150). We went back for a 2nd visit, since the x-ray was ""inconclusive"". We saw a different vet this time, who suggested that my dog probably had an insect borne disease--so she ordered a bunch of expensive blood work (and scared the living-bejesus out of me). When those tests came back inconclusive, I brought my dog back a third time--for the lyme disease specific blood test that this doctor kept insisting must be the problem. Though I was under the impression the lyme disease titer would be performed, the doctor repeated the same expensive tests she had done on the last visit--we were now up to almost $200 in blood work. Our visit became an even bigger nightmare after that. The receptionist indicated the clinic would give my dog her rabbies vaccine, since it was due ""soon"". After a quick peek at her chart, I said No (to receptionist, tech and vet) to the vaccine because she wasn't due for another 8 months. My mistake was leaving the exam room to go to the bathroom. Upon my return, the vet was in the process of vaccinating my dog. NEVER have I heard of a vet doing this after a client specifically says no. The icing on the cake? They charged me for the vaccine (oh yeah, another $80). Don't risk your pets' health with this group. Over $400 later, I still had no solution to my dog's ailment. (to put this in perspective, this was ~20% of the total cost to have the leg fixed by top-notch surgeons in Cary) My solution? Dr. Szabo, Hidden Valley Animal Hospital in Raleigh. In 20 min and $45, he determined the cause of her limping (partial tear of her C. ligament), offered us several methods to manage her pain, and told us what to look for if/when the ligament tore fully. He was worth every bit of the 45 min drive from Hillsborough. Read Less

I brought my cat there because he was not feeling well, and Dr. Goss really took the time to discuss everything that might be wrong, and offer alternatives, and trying to keep the cost down. I was so happy that I brought my dog their for a second opinion on ACL surgery. Dr Mac spent alot of time discussing the options including the possibility of skipping the surgery. The staff was great, and the doctors took the time so that I understood and felt that I was making the right decisions. This is where I take my pets from now on. Read Less