Cypress Lakes Animal Hospital
Hope Mills, North Carolina
General Info
Cypress Lakes Animal Hospital in Hope Mills combines soothing settings and compassionate staff to help pets across North Carolina obtain care on their terms. Initial visits begin in a minimal distraction room, where the pet is allowed to explore and acclimate. They look at various signs, such as the position of the tail, what the paws are doing, and how the body reacts to sounds. Veterinarians check a pet’s coat, pulse, hydration status, jaw alignment, gait, and reaction to human closeness during physical exams. Every little detail matters, especially when working with animals who are unfamiliar with the clinic setting or have a history of trauma and handling resistance. Cypress Lakes Animal Hospital offers diagnostic services, surgery planning, wellness exams, mobility tracking, parasite prevention, and breed-informed wellness forecasting. Pet care plans should adjust their progression based on how the animal responds to handling, routine changes, and clinic environmental signals (lighting, room change, sounds). Families with pets who are hesitant in social settings but thrive through repetitive actions find it especially beneficial. Follow-up appointments are scheduled to suit both the family’s and their pet’s rhythms. Pet owners, by getting the detailed step-by-step reasoning of every decision-making process in diagnosis and treatment, cease to be passive observers but become active participants in their pets’ healthcare management. Cypress Lakes Animal Hospital, based in Hope Mills, North Carolina, assists pet owners throughout the region to develop the attention rhythm and understanding necessary for each visit to unfold naturally. Cypress Lakes Animal Hospital provides the following services: Ultrasound, Surgery, Radiology (X-rays), Vaccinations, In-House Pharmacy, Laser Therapy, Bloodwork, Cold Laser Therapy, Diagnostics and Dental Care. This setup ensures that local pet proprietors have access to comprehensive services, from routine veterinary visits to sophisticated procedures. The clinic remains dedicated to ensuring that pets in the Hope Mills area live healthy and comfortable lives through the services it offers.
Services
Bloodwork
Boarding
Cold Laser Therapy
Dental Care
Diagnostics
In-House Pharmacy
Laser Therapy
Orthopedic Surgery
Radiology (X-rays)
Surgery
Ultrasound
Vaccinations
Reviews
KM
17 Apr 2022
REPORT
I left a Google review stating my concerns about their new non-refundable appointment deposit. I have been a client here for many years bringing many animals. It was a matter a fact review. In return,...
I left a Google review stating my concerns about their new non-refundable appointment deposit. I have been a client here for many years bringing many animals. It was a matter a fact review. In return, they sent me a letter telling me that I am no longer allowed to bring my animals to their veterinary clinic. Not only does this seem not fair but it seems illegal. Apparently if you want your animal to be treated at this clinic, you cannot have a negative opinion on their policies.
JoAnn C.
21 Nov 2018
REPORT
I cannot say enough about the staff and Dr. Riddell. They are all awesome. My precious Lily was very sick with Cancer and I am very pleased with the the care that she is being given. I will continue ...
I cannot say enough about the staff and Dr. Riddell. They are all awesome. My precious Lily was very sick with Cancer and I am very pleased with the the care that she is being given. I will continue to bring my beloved pets to this practice and recommend them very highly.
Yuki L.
2 Oct 2018
REPORT
I love this place. Everyone from reception to the assistants to the Dr are super friendly and caring. It's easy to get an appointment and I never have to wait long to be seen. The Dr. spends time to a...
I love this place. Everyone from reception to the assistants to the Dr are super friendly and caring. It's easy to get an appointment and I never have to wait long to be seen. The Dr. spends time to answer all my questions and concerns. I find their fees to be very reasonable too. I would highly recommend them!
Darlene Caride
3 Jun 2018
REPORT
I like the staff they know my dogs I never had to worry about coming back and having the dogs shy or upset about anything
Gilberto R. Vela
25 Apr 2018
REPORT
******#TOP #MARKS!!!******
Cypress Lakes Animal Hospital always puts the needs of your extended family member As Their #HIGHEST #PRIORITY.
Truly the #EPITOME of Veterinary Care and Service.
Raquel McClenny
12 Mar 2018
REPORT
The staff are very friendly and they don't freak out when they see my Kaa (3 1/2 ft ball python). They're very well priced as well!!stongly recommend!!
Carla McLeod
7 Mar 2018
REPORT
Kudos to CLAH!! From the front desk, to the back everyone is honestly there because they love animals. Everyone is so friendly and helpful. I am very happy with the wait time when I come in also. ...
Kudos to CLAH!! From the front desk, to the back everyone is honestly there because they love animals. Everyone is so friendly and helpful. I am very happy with the wait time when I come in also. If we ever have had to wait it is because another animal is worse off than mine. That makes my heart happy that they are more worried about saving the life than making a human happy. As long as they continue to love our fur babies as much as they do we will continue to go here. Great job you guys!! Keep doing what you love! Thanks Brittani, Rachel and Nikki for always making us feel welcomed. The front desk is what can make or break it. You ladies make it. Even when filled in for it is always welcoming. With great love from the Madison family!!! PS-I would give more than five stars if I was able.
Wayne Millis
3 Mar 2018
REPORT
Great staff very knowledgeable, friendly, ando good environment
.Great place to take your pets.The veterinarian is frenzy and very good at taking care of your love one. Cat or dog.
Daniel Cook
18 Feb 2018
REPORT
The visit its self was fine, they provided a complimentary wellness exam and a nail trim for my dog. My complaint is that they didn't do the services that were due within a couple of weeks from my app...
The visit its self was fine, they provided a complimentary wellness exam and a nail trim for my dog. My complaint is that they didn't do the services that were due within a couple of weeks from my appointment. My dog was past due for a heartworm test and a Parvo vaccine. Within 12 days, she needed a bordatella booster and an intestinal parasite exam 2 weeks after that. I'm very disappointed that they didn't perform those upcoming services, even though I asked for them, with the upcoming due dates close at hand. It feels disrespectful of my time - I don't intend to make bi-weekly trips to the vet.
Jessamy Hubbard
22 May 2017
REPORT
I was referred by my mother in law, and I couldn't be more pleased. I had been with another vet and every time I went there, i somehow acquired many more hidden fees that weren't discussed with me. So...
I was referred by my mother in law, and I couldn't be more pleased. I had been with another vet and every time I went there, i somehow acquired many more hidden fees that weren't discussed with me. Sometimes over 100 dollars worth. Not cool.
Not only are the staff here AWESOME, but they discuss everything with you up front, which is perfect when you're paycheck to paycheck like I am. Love this place!!!
Melissa Hertell
18 May 2017
REPORT
We have used this vet for a couple of years now, of course we only have to go in yearly so that is only a couple of visits. My last trip in I schedule the appointment first thing in the morning. I had...
We have used this vet for a couple of years now, of course we only have to go in yearly so that is only a couple of visits. My last trip in I schedule the appointment first thing in the morning. I had both dogs with me, a 52 lb pit/bull terrier mix and a 42 lb pit/lab mix, both of which are still very young and playful! I watched as people who arrived after me (I was 10 minutes early to my appointment) were ushered into rooms, as I struggled with my dogs for 45 minutes to get into a room and then waited 15 minutes for the vet tech. I gave it 20 more minutes and told the ladies at the front that I had another appointment and had to go. One of the girls at the front desk was rude and said the vet is going to be right in. I had to tell her sorry, but I'm not late for my appointments!
Brandy Weems
7 Mar 2017
REPORT
The vet is very honest and knowledgeable,the staff is super nice ,my dog doesn't seem freaked out when we go !! Great prices as well, wouldn't go anywhere else!!
Brandon R
9 Feb 2017
REPORT
We went to Cypress Lakes for several years with our dogs. They were always nice and we felt they took care of our dogs. However, when our four month old puppy hurt her leg, our opinion of Cypress Lake...
We went to Cypress Lakes for several years with our dogs. They were always nice and we felt they took care of our dogs. However, when our four month old puppy hurt her leg, our opinion of Cypress Lakes completely changed. After x-rays the vet said that she would need a $900 surgery to fix her leg. That was on Thursday and they scheduled the surgery for Monday morning. Monday afternoon came and we got a call that our dog couldn't be fit into their schedule because of other emergency visits. Frustrated, we took our dog to another vet. The other vet looked at the x-rays and didn't think that she needed any surgery, but if she did it would be $500. The vet called an animal orthopedist (bone doctor) for a second opinion. That vet said no way, she will be fine.
Cypress Lakes was wrong on the diagnosis. Their surgery would've been very painful for my dog (put a pin in her knee). The surgery would've been expensive (even compared to other vets). They also didn't give her the attention we felt was needed because they rescheduled her appointment. Additionally, they did not tell us that the surgery wasn't actually done at their clinic, but that they were going to transport our dog to an affiliated vet for surgery.
We now to go a different vet entirely.
Beth P.
2 Feb 2017
REPORT
Ive taken 3 animals here, including my guinea pig. Unfortunately, my little dog was sicker than I had known but they did the best they could for him. Dr. Riveria showed knowledge and compassion in dea...
Ive taken 3 animals here, including my guinea pig. Unfortunately, my little dog was sicker than I had known but they did the best they could for him. Dr. Riveria showed knowledge and compassion in dealing with my Shih Tzu and congestive heart failure. I was also able to take care of his cremation through their office using a 3rd party. My heart is still broken almost 3 weeks later, but I know she did her best for him.
Cindy Thomas
17 Jan 2017
REPORT
They have a great staff that loves their patients and also care about the owners of the patients. The staff is amazing
Tony Romero
12 Jan 2017
REPORT
This place is unprofessional I called to bring in a animal lady have me information went on an lady told me totally different made my son feel as they didn't want his puppy there they only wanted big ...
This place is unprofessional I called to bring in a animal lady have me information went on an lady told me totally different made my son feel as they didn't want his puppy there they only wanted big dogs because that's all he seen. She wasn't nice either. Sorry but it's upsetting.
LeAnne Kittrell
27 Dec 2016
REPORT
We have taken our pets, aka, kids here for years. They are the best! They are concerned and efficient. The greatest care for your kids and you.
Kimmie Pintado Young
13 Dec 2016
REPORT
I always say there are enough words to express the gratitude I feel towards Cypress Lake and their staff. My personal experience is with Dr. Kristen and Ashley Cochran. I have never worked with anyone...
I always say there are enough words to express the gratitude I feel towards Cypress Lake and their staff. My personal experience is with Dr. Kristen and Ashley Cochran. I have never worked with anyone like either of them. When I go in there I know that my questions are going to be answered, my dog is going to be taken care of, and he will receive a ton of love from these women. Oskar has megaesophagus and almost lost his life to it before being introduced to Dr. Kristen. She did a lot of research and worked hard to figure out a combination of medication saved his life and has allowed us so many precious days with him. Although it is a condition that is not going to be cured, every time we have had a problem they have gone above and beyond to save his life. And they have saved his life multiple times. Without Cypress Lake we would not have Oskar today. I truly love this place, the staff, and especially Ashley and Dr. Kristen. Thank you for all you do for us and for the community! You are loved by so many!
Jessica Noble
7 Dec 2016
REPORT
Since having Samantha and Sweetie I have felt so secure about these vets and they are so caring because I trust them with the dogs.
Gail Childers
21 Nov 2016
REPORT
My cats and dogs loved going here! Staff is so awsome, professional and caring. I moved July 1st out of the area and very sad to have to change vets! Will miss Cypress Lakes Animal Hospital!
Bruce Short
15 Nov 2016
REPORT
Very professional real good doc love it there I'd recommend it for anybody who is looking for a good vet feels like a family atmosphere lots of good information from the doc
Daphne Spell
4 Nov 2016
REPORT
What a fabulous group of Professionals! I moved from Florida and this office was recommended. I was thrilled with how they have taken care of my babies:)
Kerry B.
6 Aug 2016
REPORT
Great staff, caring, kind and friendly. We have taken my daughters rabbit for a quick nail trim, and they were so great. They explained everything to my daughter who was very nervous about her bunny. ...
Great staff, caring, kind and friendly. We have taken my daughters rabbit for a quick nail trim, and they were so great. They explained everything to my daughter who was very nervous about her bunny. Facility is impeccably clean. I would recommend to everyone looking for a great vet!
Madeline A.
2 Aug 2016
REPORT
I have never been to a veterinarian with as much hospitality, communication, and pet service. I am new to the Fayetteville area and was asking my colleagues where they go for pet care. I've had my she...
I have never been to a veterinarian with as much hospitality, communication, and pet service. I am new to the Fayetteville area and was asking my colleagues where they go for pet care. I've had my shepherd for 6 years and have to board her for this first time. She has anxiety and has never been boarded. I needed to update her shots because they had ran out less than a month before and I hadn't realized it until a few days before I was set to leave and my boyfriend was set to deploy so he couldn't keep her. I went to the Southern Oaks location (my friend swears by how amazing they are and they are a sister company) and because of miscommunication that is neither here nor there, I didn't think I was able to board her or get her seen. I was very put down. We called the Cypress Lakes location and I explained. They were troubled to hear of the miscommunication, made a spot for us to get her shots that day, and I brought her in an hour later. During that whole experience, they spoke directly to my dog, made her feel as safe as they could, and treated her with just as much love as I did. The manager, Nikki, spoke with me about boarding and told me they have 3 companies and that she would personally call around to try and find her a spot. She apologized for the miscommunication from southern oaks, as did the front desk woman who I believe was named Chelsea, and they all pulled together to try and meet my needs. I knew from the beginning that I was in a time crunch and partly from my own mistakes yet they were so helpful. Sure enough, a spot opened up and they called me the next day. She will be boarded with them for a little over a week starting this Friday. I feel so secure leaving her with them and cannot wait to review that experience as well. Her shots that day were more than affordable compared to what I have had to pay in other cities I've lived in and I think we have found our forever veterinarian clinic. I would say I'm speechless but I obviously cannot stop talking about how amazing they are. It was worth every moment of the drive there and I couldn't be happier.
Super Buyou
17 Jun 2016
REPORT
The nurses and doctors are very professional and friendly. I've never had any problems during any of my visits there, and they always make me feel like they really care. Some of the front desk staff c...
The nurses and doctors are very professional and friendly. I've never had any problems during any of my visits there, and they always make me feel like they really care. Some of the front desk staff could be a little friendlier, but overall this is a great clinic for your pets and I highly recommend it.
Brenda Barker
16 Jun 2016
REPORT
Very friendly staff and knowledgable vets. Never really busy so it's not stressful on my fur baby.
Scarlet L.
27 May 2016
REPORT
We have not been in the area long and chose to got with this office due to location. We are happy with the professionalism and the staff are amazing and accommodating. We have used them for routine ...
We have not been in the area long and chose to got with this office due to location. We are happy with the professionalism and the staff are amazing and accommodating. We have used them for routine and emergency situations and they have been excellent both times.
Kimberly Pirtle
1 May 2016
REPORT
I had to put my little guy to sleep Friday and it was so hard. They just didn't say OK they ask if I was sure and took really good care of my little guy to the end. Thank you so much.
Jobeth Stnf
29 Mar 2016
REPORT
For over 6 years we have used Cypress Lakes for veterinary services. We feel very disappointed with, in our opinion, the handling and care of our pets, that has occurred after the change in Doctors, 4...
For over 6 years we have used Cypress Lakes for veterinary services. We feel very disappointed with, in our opinion, the handling and care of our pets, that has occurred after the change in Doctors, 4 years ago. The level of professionalism has been very saddening. We have experienced unfriendly staff, rushed appointments, feeling unwelcome in the examining room, unnecessary rough handling during nail clipping from staff that should recognize the signs of animal stress before a dog nips. We highly recommend checking Animal Control for referrals to other vets in the area.
Jobeth S.
28 Mar 2016
REPORT
For over 6 years we have used Cypress Lakes for veterinary services. We feel very disappointed with, in our opinion, the handling and care of our pets, that has occurred after the change in Doctors, 4...
For over 6 years we have used Cypress Lakes for veterinary services. We feel very disappointed with, in our opinion, the handling and care of our pets, that has occurred after the change in Doctors, 4 years ago. The level of professionalism has been very saddening. We have experienced unfriendly staff, rushed appointments, feeling unwelcome in the examining room, unnecessary rough handling during nail clipping from staff that should recognize the signs of animal stress before a dog nips. We highly recommend checking Animal Control for referrals to other vets in the area
Stephanie Amspoker Overby
4 Mar 2016
REPORT
I do want to say one thing. I have the BEST veterinary clinic around here. Cypress Lakes Animal Hospital with Dr. Wofford and Dr. Herron. Dr, Wofford is Angel's regular vet but Dr. Herron and Elaine (...
I do want to say one thing. I have the BEST veterinary clinic around here. Cypress Lakes Animal Hospital with Dr. Wofford and Dr. Herron. Dr, Wofford is Angel's regular vet but Dr. Herron and Elaine (whom I adore) are the ones who put my Baby Girl to sleep. The circumstances were horrible but it was nice meeting Dr. Herron for the first time. I always kid Dr. Wofford that she should change her name to Wooford. Vet humor, I guess. Anyway, I can't thank them enough for their putting up with my bawling like a baby and then their gentle treatment of Angle most of all. God bless you both.
Amanda Zeman
12 Jan 2016
REPORT
Tammy I.
1 Jul 2015
REPORT
Very Friendly, HelpfulElaine at the Front Desk is The Best!Dr W (can't remember the spelling of her name) Has always gone above, to Help.I wouldn't go anywhere else!
PoisonKissDeath
26 Jan 2015
REPORT
This vet went above and beyond for my family this year. we had to let our lab go. they were amazing and mad what was a painful process less stressful, including staying open over 2 hours later, and ne...
This vet went above and beyond for my family this year. we had to let our lab go. they were amazing and mad what was a painful process less stressful, including staying open over 2 hours later, and never pushing for US to hurry. this vet is the only one I trust.
Donna Ellis Hultberg
23 Jan 2015
REPORT
Love this place & the staff. Most important is that my dog seems happy to go in. I've been very satisfied with the care my pets have received there & really appreciate the "perks they offer for our ...
Love this place & the staff. Most important is that my dog seems happy to go in. I've been very satisfied with the care my pets have received there & really appreciate the "perks they offer for our patronage, like free nail trims. My previous vet was soaking me $18 each time even though I had spent a LOT of money with them for years. LOVED the cute virtual cards they just sent to each of my cats.
Kimberly Rodriguez
8 Apr 2013
REPORT
My family has been using this clinic for over a year. We have always had good experiences until recently. I was very disappointed last week with the front desk. We took our new puppy in for his second...
My family has been using this clinic for over a year. We have always had good experiences until recently. I was very disappointed last week with the front desk. We took our new puppy in for his second set of shots. The older lady at the front desk seemed impatient and irritated with my questions. She was not friendly. I would have been more understanding if it was busy, but there was only one other person in the lobby. After checking out we realized they gave my puppy a shot that it was not due for yet. Fortunately my pet is ok. I would have appreciated the staff being as understanding with my questions as I was with their mistake.
David Forler
6 Feb 2012
REPORT
Had to put to sleep our first family dog. She was there for all three kids going to school, protection, uncompromising friendship and love. The let all the neighbor kids that grew up with her into the...
Had to put to sleep our first family dog. She was there for all three kids going to school, protection, uncompromising friendship and love. The let all the neighbor kids that grew up with her into the room, was after hours and didn't rush anything, I love that dog with all my heart and everyone there were 100% professional and copassionate. Our Vets from know on. God bless you, and we miss you Lucy Lew
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FAQs
Where is Cypress Lakes Animal Hospital located?
Cypress Lakes Animal Hospital is located at 5490 Celebration Dr, Hope Mills, North Carolina 28348. It's easily accessible to pet owners in the Hope Mills area and surrounding communities.
What time does Cypress Lakes Animal Hospital open and close each day?
Cypress Lakes Animal Hospital is open Monday 08:00 AM - 17:30 PM, Tuesday 08:00 AM - 17:30 PM, Wednesday 08:00 AM - 17:30 PM, Thursday 08:00 AM - 17:30 PM, Friday 08:00 AM - 17:30 PM. They are closed on Saturdays. They are closed on Sundays.
How can I book an appointment at Cypress Lakes Animal Hospital?
You can book an appointment online with Cypress Lakes Animal Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Cypress Lakes Animal Hospital offer?
Cypress Lakes Animal Hospital in Hope Mills offers a range of veterinary services, including Bloodwork, Boarding, Cold Laser Therapy, Dental Care, Diagnostics. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Cypress Lakes Animal Hospital offer vaccinations for pets?
Yes, Cypress Lakes Animal Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Hope Mills clinic.
Does Cypress Lakes Animal Hospital offer pet dental care?
Absolutely. Cypress Lakes Animal Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Does Cypress Lakes Animal Hospital provide boarding or kennel services?
Yes, Cypress Lakes Animal Hospital has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Cypress Lakes Animal Hospital?
Cypress Lakes Animal Hospital provides spaying and neutering services for pets. Their veterinary team in Hope Mills has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Business Hours
Monday
Mon
8:00 AM – 5:30 PM
Tuesday
Tue
8:00 AM – 5:30 PM
Wednesday
Wed
8:00 AM – 5:30 PM
Thursday
Thu
8:00 AM – 5:30 PM
Friday
Fri
8:00 AM – 5:30 PM
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
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Cypress Lakes Animal Hospital
Hope Mills, North Carolina
5490 Celebration Dr
Hope Mills North Carolina 28348
General Info
Cypress Lakes Animal Hospital in Hope Mills combines soothing settings and compassionate staff to help pets across North Carolina obtain care on their terms. Initial visits begin in a minimal distraction room, where the pet is allowed to explore and acclimate. They look at various signs, such as the position of the tail, what the paws are doing, and how the body reacts to sounds. Veterinarians check a pet’s coat, pulse, hydration status, jaw alignment, gait, and reaction to human closeness during physical exams. Every little detail matters, especially when working with animals who are unfamiliar with the clinic setting or have a history of trauma and handling resistance. Cypress Lakes Animal Hospital offers diagnostic services, surgery planning, wellness exams, mobility tracking, parasite prevention, and breed-informed wellness forecasting. Pet care plans should adjust their progression based on how the animal responds to handling, routine changes, and clinic environmental signals (lighting, room change, sounds). Families with pets who are hesitant in social settings but thrive through repetitive actions find it especially beneficial. Follow-up appointments are scheduled to suit both the family’s and their pet’s rhythms. Pet owners, by getting the detailed step-by-step reasoning of every decision-making process in diagnosis and treatment, cease to be passive observers but become active participants in their pets’ healthcare management. Cypress Lakes Animal Hospital, based in Hope Mills, North Carolina, assists pet owners throughout the region to develop the attention rhythm and understanding necessary for each visit to unfold naturally. Cypress Lakes Animal Hospital provides the following services: Ultrasound, Surgery, Radiology (X-rays), Vaccinations, In-House Pharmacy, Laser Therapy, Bloodwork, Cold Laser Therapy, Diagnostics and Dental Care. This setup ensures that local pet proprietors have access to comprehensive services, from routine veterinary visits to sophisticated procedures. The clinic remains dedicated to ensuring that pets in the Hope Mills area live healthy and comfortable lives through the services it offers.
Business Hours
Monday
08:00AM-17:30PM
Tuesday
08:00AM-17:30PM
Wednesday
08:00AM-17:30PM
Thursday
08:00AM-17:30PM
Friday
08:00AM-17:30PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
Bloodwork
Boarding
Cold Laser Therapy
Dental Care
Diagnostics
In-House Pharmacy
Laser Therapy
Orthopedic Surgery
Radiology (X-rays)
Surgery
Ultrasound
Vaccinations
Reviews
KM
17 Apr 2022
I left a Google review stating my concerns about their new non-refundable appointment deposit. I have been a client here for many years bringing many animals. It was a matter a fact review. In return,...
I left a Google review stating my concerns about their new non-refundable appointment deposit. I have been a client here for many years bringing many animals. It was a matter a fact review. In return, they sent me a letter telling me that I am no longer allowed to bring my animals to their veterinary clinic. Not only does this seem not fair but it seems illegal. Apparently if you want your animal to be treated at this clinic, you cannot have a negative opinion on their policies.
JoAnn C.
21 Nov 2018
I cannot say enough about the staff and Dr. Riddell. They are all awesome. My precious Lily was very sick with Cancer and I am very pleased with the the care that she is being given. I will continue ...
I cannot say enough about the staff and Dr. Riddell. They are all awesome. My precious Lily was very sick with Cancer and I am very pleased with the the care that she is being given. I will continue to bring my beloved pets to this practice and recommend them very highly.
Yuki L.
2 Oct 2018
I love this place. Everyone from reception to the assistants to the Dr are super friendly and caring. It's easy to get an appointment and I never have to wait long to be seen. The Dr. spends time to a...
I love this place. Everyone from reception to the assistants to the Dr are super friendly and caring. It's easy to get an appointment and I never have to wait long to be seen. The Dr. spends time to answer all my questions and concerns. I find their fees to be very reasonable too. I would highly recommend them!
Darlene Caride
3 Jun 2018
I like the staff they know my dogs I never had to worry about coming back and having the dogs shy or upset about anything
Gilberto R. Vela
25 Apr 2018
******#TOP #MARKS!!!******
Cypress Lakes Animal Hospital always puts the needs of your extended family member As Their #HIGHEST #PRIORITY.
Truly the #EPITOME of Veterinary Care and Service.
Raquel McClenny
12 Mar 2018
The staff are very friendly and they don't freak out when they see my Kaa (3 1/2 ft ball python). They're very well priced as well!!stongly recommend!!
Carla McLeod
7 Mar 2018
Kudos to CLAH!! From the front desk, to the back everyone is honestly there because they love animals. Everyone is so friendly and helpful. I am very happy with the wait time when I come in also. ...
Kudos to CLAH!! From the front desk, to the back everyone is honestly there because they love animals. Everyone is so friendly and helpful. I am very happy with the wait time when I come in also. If we ever have had to wait it is because another animal is worse off than mine. That makes my heart happy that they are more worried about saving the life than making a human happy. As long as they continue to love our fur babies as much as they do we will continue to go here. Great job you guys!! Keep doing what you love! Thanks Brittani, Rachel and Nikki for always making us feel welcomed. The front desk is what can make or break it. You ladies make it. Even when filled in for it is always welcoming. With great love from the Madison family!!! PS-I would give more than five stars if I was able.
Wayne Millis
3 Mar 2018
Great staff very knowledgeable, friendly, ando good environment
.Great place to take your pets.The veterinarian is frenzy and very good at taking care of your love one. Cat or dog.
Daniel Cook
18 Feb 2018
The visit its self was fine, they provided a complimentary wellness exam and a nail trim for my dog. My complaint is that they didn't do the services that were due within a couple of weeks from my app...
The visit its self was fine, they provided a complimentary wellness exam and a nail trim for my dog. My complaint is that they didn't do the services that were due within a couple of weeks from my appointment. My dog was past due for a heartworm test and a Parvo vaccine. Within 12 days, she needed a bordatella booster and an intestinal parasite exam 2 weeks after that. I'm very disappointed that they didn't perform those upcoming services, even though I asked for them, with the upcoming due dates close at hand. It feels disrespectful of my time - I don't intend to make bi-weekly trips to the vet.
Jessamy Hubbard
22 May 2017
I was referred by my mother in law, and I couldn't be more pleased. I had been with another vet and every time I went there, i somehow acquired many more hidden fees that weren't discussed with me. So...
I was referred by my mother in law, and I couldn't be more pleased. I had been with another vet and every time I went there, i somehow acquired many more hidden fees that weren't discussed with me. Sometimes over 100 dollars worth. Not cool.
Not only are the staff here AWESOME, but they discuss everything with you up front, which is perfect when you're paycheck to paycheck like I am. Love this place!!!
Melissa Hertell
18 May 2017
We have used this vet for a couple of years now, of course we only have to go in yearly so that is only a couple of visits. My last trip in I schedule the appointment first thing in the morning. I had...
We have used this vet for a couple of years now, of course we only have to go in yearly so that is only a couple of visits. My last trip in I schedule the appointment first thing in the morning. I had both dogs with me, a 52 lb pit/bull terrier mix and a 42 lb pit/lab mix, both of which are still very young and playful! I watched as people who arrived after me (I was 10 minutes early to my appointment) were ushered into rooms, as I struggled with my dogs for 45 minutes to get into a room and then waited 15 minutes for the vet tech. I gave it 20 more minutes and told the ladies at the front that I had another appointment and had to go. One of the girls at the front desk was rude and said the vet is going to be right in. I had to tell her sorry, but I'm not late for my appointments!
Brandy Weems
7 Mar 2017
The vet is very honest and knowledgeable,the staff is super nice ,my dog doesn't seem freaked out when we go !! Great prices as well, wouldn't go anywhere else!!
Brandon R
9 Feb 2017
We went to Cypress Lakes for several years with our dogs. They were always nice and we felt they took care of our dogs. However, when our four month old puppy hurt her leg, our opinion of Cypress Lake...
We went to Cypress Lakes for several years with our dogs. They were always nice and we felt they took care of our dogs. However, when our four month old puppy hurt her leg, our opinion of Cypress Lakes completely changed. After x-rays the vet said that she would need a $900 surgery to fix her leg. That was on Thursday and they scheduled the surgery for Monday morning. Monday afternoon came and we got a call that our dog couldn't be fit into their schedule because of other emergency visits. Frustrated, we took our dog to another vet. The other vet looked at the x-rays and didn't think that she needed any surgery, but if she did it would be $500. The vet called an animal orthopedist (bone doctor) for a second opinion. That vet said no way, she will be fine.
Cypress Lakes was wrong on the diagnosis. Their surgery would've been very painful for my dog (put a pin in her knee). The surgery would've been expensive (even compared to other vets). They also didn't give her the attention we felt was needed because they rescheduled her appointment. Additionally, they did not tell us that the surgery wasn't actually done at their clinic, but that they were going to transport our dog to an affiliated vet for surgery.
We now to go a different vet entirely.
Beth P.
2 Feb 2017
Ive taken 3 animals here, including my guinea pig. Unfortunately, my little dog was sicker than I had known but they did the best they could for him. Dr. Riveria showed knowledge and compassion in dea...
Ive taken 3 animals here, including my guinea pig. Unfortunately, my little dog was sicker than I had known but they did the best they could for him. Dr. Riveria showed knowledge and compassion in dealing with my Shih Tzu and congestive heart failure. I was also able to take care of his cremation through their office using a 3rd party. My heart is still broken almost 3 weeks later, but I know she did her best for him.
Cindy Thomas
17 Jan 2017
They have a great staff that loves their patients and also care about the owners of the patients. The staff is amazing
Tony Romero
12 Jan 2017
This place is unprofessional I called to bring in a animal lady have me information went on an lady told me totally different made my son feel as they didn't want his puppy there they only wanted big ...
This place is unprofessional I called to bring in a animal lady have me information went on an lady told me totally different made my son feel as they didn't want his puppy there they only wanted big dogs because that's all he seen. She wasn't nice either. Sorry but it's upsetting.
LeAnne Kittrell
27 Dec 2016
We have taken our pets, aka, kids here for years. They are the best! They are concerned and efficient. The greatest care for your kids and you.
Kimmie Pintado Young
13 Dec 2016
I always say there are enough words to express the gratitude I feel towards Cypress Lake and their staff. My personal experience is with Dr. Kristen and Ashley Cochran. I have never worked with anyone...
I always say there are enough words to express the gratitude I feel towards Cypress Lake and their staff. My personal experience is with Dr. Kristen and Ashley Cochran. I have never worked with anyone like either of them. When I go in there I know that my questions are going to be answered, my dog is going to be taken care of, and he will receive a ton of love from these women. Oskar has megaesophagus and almost lost his life to it before being introduced to Dr. Kristen. She did a lot of research and worked hard to figure out a combination of medication saved his life and has allowed us so many precious days with him. Although it is a condition that is not going to be cured, every time we have had a problem they have gone above and beyond to save his life. And they have saved his life multiple times. Without Cypress Lake we would not have Oskar today. I truly love this place, the staff, and especially Ashley and Dr. Kristen. Thank you for all you do for us and for the community! You are loved by so many!
Jessica Noble
7 Dec 2016
Since having Samantha and Sweetie I have felt so secure about these vets and they are so caring because I trust them with the dogs.
Gail Childers
21 Nov 2016
My cats and dogs loved going here! Staff is so awsome, professional and caring. I moved July 1st out of the area and very sad to have to change vets! Will miss Cypress Lakes Animal Hospital!
Bruce Short
15 Nov 2016
Very professional real good doc love it there I'd recommend it for anybody who is looking for a good vet feels like a family atmosphere lots of good information from the doc
Daphne Spell
4 Nov 2016
What a fabulous group of Professionals! I moved from Florida and this office was recommended. I was thrilled with how they have taken care of my babies:)
Kerry B.
6 Aug 2016
Great staff, caring, kind and friendly. We have taken my daughters rabbit for a quick nail trim, and they were so great. They explained everything to my daughter who was very nervous about her bunny. ...
Great staff, caring, kind and friendly. We have taken my daughters rabbit for a quick nail trim, and they were so great. They explained everything to my daughter who was very nervous about her bunny. Facility is impeccably clean. I would recommend to everyone looking for a great vet!
Madeline A.
2 Aug 2016
I have never been to a veterinarian with as much hospitality, communication, and pet service. I am new to the Fayetteville area and was asking my colleagues where they go for pet care. I've had my she...
I have never been to a veterinarian with as much hospitality, communication, and pet service. I am new to the Fayetteville area and was asking my colleagues where they go for pet care. I've had my shepherd for 6 years and have to board her for this first time. She has anxiety and has never been boarded. I needed to update her shots because they had ran out less than a month before and I hadn't realized it until a few days before I was set to leave and my boyfriend was set to deploy so he couldn't keep her. I went to the Southern Oaks location (my friend swears by how amazing they are and they are a sister company) and because of miscommunication that is neither here nor there, I didn't think I was able to board her or get her seen. I was very put down. We called the Cypress Lakes location and I explained. They were troubled to hear of the miscommunication, made a spot for us to get her shots that day, and I brought her in an hour later. During that whole experience, they spoke directly to my dog, made her feel as safe as they could, and treated her with just as much love as I did. The manager, Nikki, spoke with me about boarding and told me they have 3 companies and that she would personally call around to try and find her a spot. She apologized for the miscommunication from southern oaks, as did the front desk woman who I believe was named Chelsea, and they all pulled together to try and meet my needs. I knew from the beginning that I was in a time crunch and partly from my own mistakes yet they were so helpful. Sure enough, a spot opened up and they called me the next day. She will be boarded with them for a little over a week starting this Friday. I feel so secure leaving her with them and cannot wait to review that experience as well. Her shots that day were more than affordable compared to what I have had to pay in other cities I've lived in and I think we have found our forever veterinarian clinic. I would say I'm speechless but I obviously cannot stop talking about how amazing they are. It was worth every moment of the drive there and I couldn't be happier.
Super Buyou
17 Jun 2016
The nurses and doctors are very professional and friendly. I've never had any problems during any of my visits there, and they always make me feel like they really care. Some of the front desk staff c...
The nurses and doctors are very professional and friendly. I've never had any problems during any of my visits there, and they always make me feel like they really care. Some of the front desk staff could be a little friendlier, but overall this is a great clinic for your pets and I highly recommend it.
Brenda Barker
16 Jun 2016
Very friendly staff and knowledgable vets. Never really busy so it's not stressful on my fur baby.
Scarlet L.
27 May 2016
We have not been in the area long and chose to got with this office due to location. We are happy with the professionalism and the staff are amazing and accommodating. We have used them for routine ...
We have not been in the area long and chose to got with this office due to location. We are happy with the professionalism and the staff are amazing and accommodating. We have used them for routine and emergency situations and they have been excellent both times.
Kimberly Pirtle
1 May 2016
I had to put my little guy to sleep Friday and it was so hard. They just didn't say OK they ask if I was sure and took really good care of my little guy to the end. Thank you so much.
Jobeth Stnf
29 Mar 2016
For over 6 years we have used Cypress Lakes for veterinary services. We feel very disappointed with, in our opinion, the handling and care of our pets, that has occurred after the change in Doctors, 4...
For over 6 years we have used Cypress Lakes for veterinary services. We feel very disappointed with, in our opinion, the handling and care of our pets, that has occurred after the change in Doctors, 4 years ago. The level of professionalism has been very saddening. We have experienced unfriendly staff, rushed appointments, feeling unwelcome in the examining room, unnecessary rough handling during nail clipping from staff that should recognize the signs of animal stress before a dog nips. We highly recommend checking Animal Control for referrals to other vets in the area.
Jobeth S.
28 Mar 2016
For over 6 years we have used Cypress Lakes for veterinary services. We feel very disappointed with, in our opinion, the handling and care of our pets, that has occurred after the change in Doctors, 4...
For over 6 years we have used Cypress Lakes for veterinary services. We feel very disappointed with, in our opinion, the handling and care of our pets, that has occurred after the change in Doctors, 4 years ago. The level of professionalism has been very saddening. We have experienced unfriendly staff, rushed appointments, feeling unwelcome in the examining room, unnecessary rough handling during nail clipping from staff that should recognize the signs of animal stress before a dog nips. We highly recommend checking Animal Control for referrals to other vets in the area
Stephanie Amspoker Overby
4 Mar 2016
I do want to say one thing. I have the BEST veterinary clinic around here. Cypress Lakes Animal Hospital with Dr. Wofford and Dr. Herron. Dr, Wofford is Angel's regular vet but Dr. Herron and Elaine (...
I do want to say one thing. I have the BEST veterinary clinic around here. Cypress Lakes Animal Hospital with Dr. Wofford and Dr. Herron. Dr, Wofford is Angel's regular vet but Dr. Herron and Elaine (whom I adore) are the ones who put my Baby Girl to sleep. The circumstances were horrible but it was nice meeting Dr. Herron for the first time. I always kid Dr. Wofford that she should change her name to Wooford. Vet humor, I guess. Anyway, I can't thank them enough for their putting up with my bawling like a baby and then their gentle treatment of Angle most of all. God bless you both.
Amanda Zeman
12 Jan 2016
Tammy I.
1 Jul 2015
Very Friendly, HelpfulElaine at the Front Desk is The Best!Dr W (can't remember the spelling of her name) Has always gone above, to Help.I wouldn't go anywhere else!
PoisonKissDeath
26 Jan 2015
This vet went above and beyond for my family this year. we had to let our lab go. they were amazing and mad what was a painful process less stressful, including staying open over 2 hours later, and ne...
This vet went above and beyond for my family this year. we had to let our lab go. they were amazing and mad what was a painful process less stressful, including staying open over 2 hours later, and never pushing for US to hurry. this vet is the only one I trust.
Donna Ellis Hultberg
23 Jan 2015
Love this place & the staff. Most important is that my dog seems happy to go in. I've been very satisfied with the care my pets have received there & really appreciate the "perks they offer for our ...
Love this place & the staff. Most important is that my dog seems happy to go in. I've been very satisfied with the care my pets have received there & really appreciate the "perks they offer for our patronage, like free nail trims. My previous vet was soaking me $18 each time even though I had spent a LOT of money with them for years. LOVED the cute virtual cards they just sent to each of my cats.
Kimberly Rodriguez
8 Apr 2013
My family has been using this clinic for over a year. We have always had good experiences until recently. I was very disappointed last week with the front desk. We took our new puppy in for his second...
My family has been using this clinic for over a year. We have always had good experiences until recently. I was very disappointed last week with the front desk. We took our new puppy in for his second set of shots. The older lady at the front desk seemed impatient and irritated with my questions. She was not friendly. I would have been more understanding if it was busy, but there was only one other person in the lobby. After checking out we realized they gave my puppy a shot that it was not due for yet. Fortunately my pet is ok. I would have appreciated the staff being as understanding with my questions as I was with their mistake.
David Forler
6 Feb 2012
Had to put to sleep our first family dog. She was there for all three kids going to school, protection, uncompromising friendship and love. The let all the neighbor kids that grew up with her into the...
Had to put to sleep our first family dog. She was there for all three kids going to school, protection, uncompromising friendship and love. The let all the neighbor kids that grew up with her into the room, was after hours and didn't rush anything, I love that dog with all my heart and everyone there were 100% professional and copassionate. Our Vets from know on. God bless you, and we miss you Lucy Lew
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FAQs
Where is Cypress Lakes Animal Hospital located?
Cypress Lakes Animal Hospital is located at 5490 Celebration Dr, Hope Mills, North Carolina 28348. It's easily accessible to pet owners in the Hope Mills area and surrounding communities.
What time does Cypress Lakes Animal Hospital open and close each day?
Cypress Lakes Animal Hospital is open Monday 08:00 AM - 17:30 PM, Tuesday 08:00 AM - 17:30 PM, Wednesday 08:00 AM - 17:30 PM, Thursday 08:00 AM - 17:30 PM, Friday 08:00 AM - 17:30 PM. They are closed on Saturdays. They are closed on Sundays.
How can I book an appointment at Cypress Lakes Animal Hospital?
You can book an appointment online with Cypress Lakes Animal Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Cypress Lakes Animal Hospital offer?
Cypress Lakes Animal Hospital in Hope Mills offers a range of veterinary services, including Bloodwork, Boarding, Cold Laser Therapy, Dental Care, Diagnostics. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Cypress Lakes Animal Hospital offer vaccinations for pets?
Yes, Cypress Lakes Animal Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Hope Mills clinic.
Does Cypress Lakes Animal Hospital offer pet dental care?
Absolutely. Cypress Lakes Animal Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Does Cypress Lakes Animal Hospital provide boarding or kennel services?
Yes, Cypress Lakes Animal Hospital has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Cypress Lakes Animal Hospital?
Cypress Lakes Animal Hospital provides spaying and neutering services for pets. Their veterinary team in Hope Mills has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
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