I had a wonderful experience at Griffin! We felt welcomed the moment we walked through the door. The receptionist was warm and friendly and made small talk with us while we waited to be seen. We didn'... Read More
I had a wonderful experience at Griffin! We felt welcomed the moment we walked through the door. The receptionist was warm and friendly and made small talk with us while we waited to be seen. We didn't have to wait long before going into a room, which is usually very uncommon in the vet world. The tech came in immediately after we went into the room to weigh our bunny and get a brief history for the doctor. During that time, a lot of the staff members popped in the show our sweet girl some love. Shortly after the tech left the room, Dr. Edgerton came in. Β My husband and I are new bunny owners and had a lot of questions to ensure she's getting everything she needs to thrive. Dr. Edgerton was everything you expect and want from a vet. She came in with a big smile and was ready to answer all of our questions. She was very kind and clearly knew what she was talking about. I immediately knew my girl was going to be in good hands. Β She talked to us for about 45 mins and followed up with a thorough exam. Β I left feeling like an experienced owner and with no questions left unanswered. Β The staff followed up the next day with a phone call and an email checking on our bunny and to make sure we didn't have any additional questions or concerns. I emailed back and recieved a response from the doctor herself in less than 24 hours! Again, very uncommon in the vet world. I would 1000% recommend this hospital! Read Less
Quinn K.
5 Oct 2018
REPORT
I brought in my rat to be seen after she developed a tumor. The building is cute & the receptionist is relatively friendly. I wasn't seen until about 2:30 when I booked a 2:00 appointment which is con... Read More
I brought in my rat to be seen after she developed a tumor. The building is cute & the receptionist is relatively friendly. I wasn't seen until about 2:30 when I booked a 2:00 appointment which is concerning. When the visit itself is $78 you expect to be seen on time. Anyways, the vet was very friendly and explained her condition to me in an informative way but the ten or fifteen minutes that we spent with him was FAR from the "hour with the vet" I was promised over the phone. My rat was weighed and he explained that removal was an option and prescribed antibiotics and an anti inflammatory. The total cost of my visit was $120. The estimate for her tumor removal was $300-$547 which I believe is pure exploitation. It is unfathomable that tumor removal surgery on a rat could cost several hundred dollars. Speaking to other rat owners who had to have tumors removed, I heard procedure costs from $40 up to $180 for a large particularly nasty tumor. I'm no expert of vet prices but I can say with confidence the prices here are far, far above the standard price range for rat vet care. To top it all off they gave me a bag of treat to feed to my rats. I gave my rats a treat each and when I looked in their cage, they had diarrhea. I haven't fed them anything out of the ordinary besides the treats. I checked them and they expired SIX months ago in April. I am horrified & feel so guilty that I unknowingly fed my rat such old, spoiled treats that made her sick. You'd think at $120 for a rat visit, they'd at least give you snacks that weren't expired for half a year. Overall I was very disappointed with my experience here and I would not recommend Read Less
Sidney
7 Aug 2018
REPORT
They squeezed us in for an emergency appointment when they were full up all day and saw my husband and I's sick quaker parrot immediately! They were compassionate and kind and we couldn't have asked f... Read More
They squeezed us in for an emergency appointment when they were full up all day and saw my husband and I's sick quaker parrot immediately! They were compassionate and kind and we couldn't have asked for a better experience. I am beyond thrilled with their kindness and knowledge and I now know I have a place to trust my birds to. Dr. E was very gentle and thorough and while we are still waiting on a CBC panel to find any underlying issues, our plucking quaker parrot is on the road to recovery. Thank you guys so much! Read Less
Michelle Brown
8 Jul 2018
REPORT
Everybody there is so friendly and they genuinely show concern for your pet. We took my daughters guinea pig and they called and emailed me to check on her the next day. They really want the best for ... Read More
Everybody there is so friendly and they genuinely show concern for your pet. We took my daughters guinea pig and they called and emailed me to check on her the next day. They really want the best for your pet. I don't see me going anywhere else for my pets and we live in Statesville! Read Less
Judy Gentle
27 Jun 2018
REPORT
He is a veterinarian of smaller animals and reptiles. That covers chickens any type of bird rabbits squirrels other four-legged animals and all of the other reptiles. The doctor is very knowledgeable ... Read More
He is a veterinarian of smaller animals and reptiles. That covers chickens any type of bird rabbits squirrels other four-legged animals and all of the other reptiles. The doctor is very knowledgeable about all these animals he's very good his staff is awesome they know how to handle all of these animals and are very good to them. Read Less
Amy Adams
23 Jun 2018
REPORT
I feel so fortunate to have found Griffin Exotics. Dr. Griffin is wonderful and so is his staff. I wouldn't take my bird anywhere else. It is completely worth the 55 miles i drive to get there. Bongo ... Read More
I feel so fortunate to have found Griffin Exotics. Dr. Griffin is wonderful and so is his staff. I wouldn't take my bird anywhere else. It is completely worth the 55 miles i drive to get there. Bongo also loves to go see everyone there. Read Less
Richard Ferguson
30 May 2018
REPORT
Excellent docs and friendly staff. You will meet many exotic animals and exotic people in waiting room. Highly entertaining!
charles jones
10 May 2018
REPORT
This Vet clinic is the best around.... They did everything in there power to save my Hedgehog Molly and I thank them every day that I get a few more days with my little girl... They went above and b... Read More
This Vet clinic is the best around.... They did everything in there power to save my Hedgehog Molly and I thank them every day that I get a few more days with my little girl... They went above and beyond for us.... Read Less
Cory
16 Apr 2018
REPORT
These people are true professionals. Very proactive, courteous, and friendly. I will be bringing my rabbit here from now on.
Lauren Baker
15 Dec 2017
REPORT
So homelike!! The staff is so friendly and they treated the rats like kings! π
Suzanne L.
11 Aug 2017
REPORT
We were so nervous to take our canary bird to be checked out but Dr. Griffin was excellent. Β We cannot say enough good things about him and his office staff. Β He was so gentle with her and explained e... Read More
We were so nervous to take our canary bird to be checked out but Dr. Griffin was excellent. Β We cannot say enough good things about him and his office staff. Β He was so gentle with her and explained everything before he did any part of the exam. Β We also love the fact that he answered all our questions basically before we asked. Β We received a care package with all kinds of treats for Rudy and we also received a beginner information packet that is very helpful! Read Less
Sarah Bunn
21 Mar 2017
REPORT
Dr. E is the best vet I've ever taken my guinea pig to. Her and the vet tech staff are caring and compassionate for the animals. She is incredibly knowledgeable and very understanding. Her and the vet... Read More
Dr. E is the best vet I've ever taken my guinea pig to. Her and the vet tech staff are caring and compassionate for the animals. She is incredibly knowledgeable and very understanding. Her and the vet techs make the treatment, tests and the illness very easy to understand. The cost of every is upfront and honest. I will never take my small pets anywhere else. I've been to other area "exotic" vets but no has has been more helpful and than this one. Easy to make an appointment, no long wait and honest knowledgeable care. Highly recommend! Read Less
S B
21 Mar 2017
REPORT
Dr. E is the best vet I've ever taken my guinea pig to. Her and the vet tech staff are caring and compassionate for the animals. She is incredibly knowledgeable and very understanding. Her and the vet... Read More
Dr. E is the best vet I've ever taken my guinea pig to. Her and the vet tech staff are caring and compassionate for the animals. She is incredibly knowledgeable and very understanding. Her and the vet techs make the treatment, tests and the illness very easy to understand. The cost of every is upfront and honest. I will never take my small pets anywhere else. I've been to other area "exotic" vets but no has has been more helpful and than this one. Easy to make an appointment, no long wait and honest knowledgeable care. Highly recommend! Read Less
Jessi Thompson
8 Feb 2017
REPORT
They love my bunny and always remember her when they see her. She had a spay operation done by Dr. Griffin and did a terrific job
Cathy Hein
18 Jan 2017
REPORT
Wonderful, amazing staff. Dr. E even let our little girl listen to our bearded dragon's heart beat during the visit. Extremely knowledgeable - they take great care of our pet.
Nicki Rumble
11 Jan 2017
REPORT
The best care for the type of animals they care for! They are very knowledgeable about the animals that come in to their facility. the techs and front desk, absolutely amazing! We only have had guinea... Read More
The best care for the type of animals they care for! They are very knowledgeable about the animals that come in to their facility. the techs and front desk, absolutely amazing! We only have had guinea pigs and when we heard about them and started to take them here, they fell in love with our pigs! Loved to hold them and very fast with non critical visits! They really look for all the possibilities to keep your bill down and know what's best for your babies! When your animals do pass they are very sympathetic, they take the time to send out a card with everyone who works there name on it. Truly amazing care, just the best! Read Less
Morgan M
8 Dec 2016
REPORT
Some of the most kind and knowledgeable veterinarians and vet techs I have ever met. They help me through a very sad time as I was losing my bearded dragon, Kurt Russell. Even though we may have lost... Read More
Some of the most kind and knowledgeable veterinarians and vet techs I have ever met. They help me through a very sad time as I was losing my bearded dragon, Kurt Russell. Even though we may have lost him, I know they did everything within their power to help him. Unfortunately you cannot fight old age. Thank you Griffin Exotic, for everything. RIP Kurt Russell. Read Less
Morgan M.
8 Dec 2016
REPORT
Griffin Exotics is seriously the best vet I have ever taken an animal to. They were kind, knowledgeable, and welcoming. They treated me and my bearded dragon, Kurt Russell, as if we were family. Even ... Read More
Griffin Exotics is seriously the best vet I have ever taken an animal to. They were kind, knowledgeable, and welcoming. They treated me and my bearded dragon, Kurt Russell, as if we were family. Even if Kurt didn't pull through, I can rest assured he was in the most capable hands. Thank you for everything Griffin Exotics.After reading the other reviews I had to go back and add something.. I in NO way felt they were money hungry or overcharged, or added additional hidden fees, etc.. NOTHING of the sort. They worked with me to keep my bill within a rage I could afford while still getting Kurt the care he needed. Unfortunately Kurt died of old age and there are no medicines to cure that. Read Less
Morgan Marlowe
31 Oct 2016
REPORT
Griffin Exotics is seriously the best vet I have ever taken an animal to. They were kind, knowledgeable, and welcoming. They treated me and my bearded dragon, Kurt Russell, as if we were family. Even ... Read More
Griffin Exotics is seriously the best vet I have ever taken an animal to. They were kind, knowledgeable, and welcoming. They treated me and my bearded dragon, Kurt Russell, as if we were family. Even if Kurt didn't pull through, I can rest assured he was in the most capable hands. Thank you for everything Griffin Exotics. Read Less
Gregory FX
26 Oct 2016
REPORT
Dr.Griffin was incredible. He was very gentle with our little Jake and took time to thoroughly explain his condition. We didn't feel rushed or hurried. And the staff was incredible and very nice also!... Read More
Dr.Griffin was incredible. He was very gentle with our little Jake and took time to thoroughly explain his condition. We didn't feel rushed or hurried. And the staff was incredible and very nice also!!! Instead we felt like he truly cared about our bird and his treatment. Wonderful experience Read Less
Amber Dawn Scott
17 Sep 2016
REPORT
absolutely LOVE this place & the people there! I learned quite a bit about my guinea pigs! they were very nice to my piggies as well!
Josh Lanier
16 Sep 2016
REPORT
Another great visit, worth the drive from the Charlotte metro area
Luana D Scott
15 Jul 2016
REPORT
Griffin exotics is hands down the best exotic vet around. I have 5 ferrets with 1 that is very sick and requires at least once a month visits and takes medications daily! They are always caring and tr... Read More
Griffin exotics is hands down the best exotic vet around. I have 5 ferrets with 1 that is very sick and requires at least once a month visits and takes medications daily! They are always caring and truly love the animals they treat. My son wants to be a vet and did his senior project on them and they were excellent mentors to him! He loved the experience. The whole staff are very friendly people! Highly recommended! Read Less
vanessa Loszko
15 Apr 2016
REPORT
Thus little clinic is a great place. They go above and beyond your expectations. I wouldn't take my rats anywhere else. They even sent me a card in the mail when one of my rats passed. They're the bes... Read More
Thus little clinic is a great place. They go above and beyond your expectations. I wouldn't take my rats anywhere else. They even sent me a card in the mail when one of my rats passed. They're the best; compassionate, welcoming and straight forward. Read Less
Angie Llorens
31 Mar 2016
REPORT
I dont know if I can adequately express how kind and caring the office staff and doctor was when our pet rabbit Sebastian became ill. They worked us in immediately and did not rush us. They did not ma... Read More
I dont know if I can adequately express how kind and caring the office staff and doctor was when our pet rabbit Sebastian became ill. They worked us in immediately and did not rush us. They did not make us feel silly for loving a rabbit. I truly wish they treated dogs. Unfortunately he was beyond medical care and the card they sent was not stamped. It was hand signed and personal. I am very, very particular about my animals, but I have no qualms about this office. Read Less
Nicole Hooks
17 Mar 2016
REPORT
WONDERFUL first impression! Thank you so much for a very thorough exam, information, and a bag of treats for my piggie Gidget. She enjoyed the romaine leaf she was given too! I am excited to get my gi... Read More
WONDERFUL first impression! Thank you so much for a very thorough exam, information, and a bag of treats for my piggie Gidget. She enjoyed the romaine leaf she was given too! I am excited to get my girl on the road to health. Thank you again. See you next Wednesday!! Read Less
Emily H.
2 Mar 2016
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Sweethearts! They know what they are doing! Comfy and loving !! The entire staff is amazing
Pristine Deals
16 Jan 2016
REPORT
My visit to Dr. Griffin's office was my first visit ever to any veterinarian of any kind...as prior to having my pet parrot now I never had a pet. I found out about Dr. Griffin's office on my own by d... Read More
My visit to Dr. Griffin's office was my first visit ever to any veterinarian of any kind...as prior to having my pet parrot now I never had a pet. I found out about Dr. Griffin's office on my own by doing some searching on the internet; I wanted to visit a doctor that specializes in birds as opposed to a Veterinarian office which specializes in dogs/cats primarily and then advertise that they also see "other" animals.
Firstly, Dr. Griffin's office's decorum and ambiance was warm and inviting. Secondly, the very first greeting and welcome from a staff member upon my arrival was equally warm. This is important.
Upon seeing Dr. Griffin he was warm and amicable. For any pet owner and for the pet itself... I highly recommend Dr. Griffin and his office as they not only provide great care but do so with very fair pricing.Read Less
Carlo DeBlasio
2 Nov 2015
REPORT
We travel from Greensboro to Kannapolis to bring our bunny to Dr. Griffin, Dr. Edgerton and the Griffin Exotics staff. They have cared for all of our rabbits including our little old man a Polish who ... Read More
We travel from Greensboro to Kannapolis to bring our bunny to Dr. Griffin, Dr. Edgerton and the Griffin Exotics staff. They have cared for all of our rabbits including our little old man a Polish who lived almost 12 and 1/2 years before he was too tired and feeble to continue on. Our current doe, who we adopted was a rabbit whose life was saved against all odds by Dr. Griffin. For us there is no better choice than to make the trip. We love Griffin Exotics. Read Less
Annam naam
16 Sep 2015
REPORT
Dr. Griffin is loving kind knowledgeable and thorough. Fantastic job! He was thoughtful to my bird and knew his stuff.
Marshall Hibachi
4 Sep 2015
REPORT
My rabbit Patches had a severe case of fur and ear mites. They did a wonderful job in treating her and today going on 2 years later she is mite free and looks beautiful! Thank you Dr Griffin and sta... Read More
My rabbit Patches had a severe case of fur and ear mites. They did a wonderful job in treating her and today going on 2 years later she is mite free and looks beautiful! Thank you Dr Griffin and staff! Read Less
Ava Hatfield
20 Aug 2015
REPORT
I will be traveling to the European Union with my pet parakeet and I have been working with Dr. Griffin to meet all of the requirements for entry into the country. He has been going above and beyond ... Read More
I will be traveling to the European Union with my pet parakeet and I have been working with Dr. Griffin to meet all of the requirements for entry into the country. He has been going above and beyond assisting me in this complicated process and I am very grateful to have found this office. He was very gentle, thorough, and knowledgeable in assessing the health of my parakeet and I have confidence in his abilities to take care of my pet. I definitely recommend him to anyone looking for avian veterinarian care. Read Less
Brooke Leigh Shaw
16 Aug 2015
REPORT
Never been here yet but i did have the honor to meet them at repticon in charotte and i must say they are some amazing people!!! They are all so very friendly and had allot of free sample stuff and to... Read More
Never been here yet but i did have the honor to meet them at repticon in charotte and i must say they are some amazing people!!! They are all so very friendly and had allot of free sample stuff and told everyone that if they seen anything that would help them to take it and thats amazing i talked to them for quite awhile about my sugar gliders and hedgehogs!!! I got my finch a toy and some bird treats and few other things and also was lucky enough to get one of the zilla tanks that my snakes is going to LOVE!! I just wanted to thank yall again for everything yall do espcially with the handable vet bill charge thats was great about yall! Read Less
Josh L.
21 Jun 2015
REPORT
Dr Griffin and his practice are at the top of my list for veterinary care. Even though we live in south charlotte there is no other practice that we trust with our 2 long haired guinea pigs.
Stephanie Watson
11 Jun 2015
REPORT
I have not personally been here but my daughter woke up to a very sick bunny this week. This veterinarian was recommended to her and when she called they told her to be safe but get him there. My daug... Read More
I have not personally been here but my daughter woke up to a very sick bunny this week. This veterinarian was recommended to her and when she called they told her to be safe but get him there. My daughter just turned 18 and has always had me to lean on in emergencies but I was unable to go with her. Griffin Exotics were the most caring and compassionate people I think that she could have came in contact with. I am so thankful to the doctors and staff here for being with her through having to euthanize her furry baby--my heart was breaking not being able to be with her but I will be forever grateful to them for the way they treated her. Thank you from the bottom of my heart--I would recommend you guys to ANYONE!! Read Less
Christy M.
7 Mar 2015
REPORT
Great service! My Mali Uromastyx was not feeling her best and they were able to set an appointment for the later afternoon, and get us in and out so I could make another obligation. Β Very thorough and... Read More
Great service! My Mali Uromastyx was not feeling her best and they were able to set an appointment for the later afternoon, and get us in and out so I could make another obligation. Β Very thorough and informative. Willing to answer questions. They made a follow up call to check on us and when I call with questions they are willing to answer. Friendly and they care about their patients. Read Less
Lara Schuster Hill
9 May 2014
REPORT
Dr. Griffin is the most amazing vet and the entire office is full of wonderful, helpful people. I couldn't ask for better knowledge and help through my heartache with my sick Dragon Daisy. Thank you... Read More
Dr. Griffin is the most amazing vet and the entire office is full of wonderful, helpful people. I couldn't ask for better knowledge and help through my heartache with my sick Dragon Daisy. Thank you for everything and I know where I will be with any future pets! Read Less
MusicChick24
7 Mar 2010
REPORT
I lost a rabbit because I didn't take him to an exotics. While searching for an exotics vet Griffin was highly recommended to me. He did my Scooby's necropsy after he passed and helped us learn that h... Read More
I lost a rabbit because I didn't take him to an exotics. While searching for an exotics vet Griffin was highly recommended to me. He did my Scooby's necropsy after he passed and helped us learn that he died due to complications with the neuter he had just recieved. We now take our new rabbit, Luna, there because he is the best. His care is expensive but as far as we are concerned the money is worth keeping our new baby alive! Read Less
sugarfoxx
7 Apr 2009
REPORT
Dr.G is NOT all about money. He cuts costs to make care affordable! If an animal dies under anesthesia doesn't make the vet bad .Anesthesia is a risk in itself. If the animal has any undetected pro... Read More
Dr.G is NOT all about money. He cuts costs to make care affordable! If an animal dies under anesthesia doesn't make the vet bad .Anesthesia is a risk in itself. If the animal has any undetected problems this makes anesthesia even more of a risk. As for emergency hours, this vet has met me after hours at midnight when I would have to bring my pets in during an emergency and he never even made me pay that night! Due to unforeseen circumstances, I had the misfortune that has set our funds into total depletion.I still owe alot of money and I am embarrassed that I have not sent him any money in over a year and not ONE TIME have they called and hounded me nor have they sent me to collection. Because he cares!If he was all about money I would have been sent to collection and had been forced to pay. I am going to be getting disability and the first person that will get a check is Griffin exotics. I have no vet for my exotics I am too embarrassed to face him and let me tell you there is nobody out there that can compare.I know people that drive three hours for his services. Read Less
rhamorsky
14 Sep 2008
REPORT
i've been to several ""exotic vets"" in town and no one even comes close! i've never been turned away and have been squeezed in any time i need. i have mutiple reptiles,and of all the vets i've seen, ... Read More
i've been to several ""exotic vets"" in town and no one even comes close! i've never been turned away and have been squeezed in any time i need. i have mutiple reptiles,and of all the vets i've seen, dr. griffin is the best. he really cares and knows his stuff when it comes to reptiles. in the time that i have been using griffin exotics, i have lost several animals but absolutely to no fault of dr. griffin.his staff is very kind, compassionate and actually gives a damn. i will never go anywhere else. just look at his website. he may not be as big as some of the others like petsmart or carolina veterinary specialists, but those places are general exotic vets and specialize in nothing.( in my opinion) and in response to the previous review that i read, dr griffin is not interested only in making money, he really cares. most people dont have the husbandry skills needed to care for exotic pets nor dot hey take the time to investigate these animals before purchasing them. no matter who you chose, do the research and know your animals habits and needs before you purchase. most important of all, always purchase from a reputable breeder and not some big name pet store. the differences will floor you! these animals are part of your family and when you need help, i recommend griffin avain & exotics. Read Less
Reenmarie
13 Jul 2008
REPORT
Although the staff and Vet. are friendly and the facility is very clean. Be aware of certain things. I do not consider the care that my rabbit received to be good. I took her there for over a year and... Read More
Although the staff and Vet. are friendly and the facility is very clean. Be aware of certain things. I do not consider the care that my rabbit received to be good. I took her there for over a year and she continued to have runny eyes until I stopped taking her there and caring for her eyes myself. She has been symptom free since.She was put under anthsesia one time to have her teeth trimmed, it took her over 5 days to recover from being put to sleep for the procedure, at which time we were afraid we might loose her. (she is young and strong), during that visit a front tooth was broken length wise from the root and NEVER grew back. I cannot say that I had problems there with my parrot. But he only had a physical. It was evident that he did not like the place, as he would not talk while there, but talks at all other vets. During this time, the Vet. had a rabbit in his clinic that was""dropped"" off, he kept it for a short while and when I inquired about the bunny later, I found out that he had put it under antithesia and it died as a result. (he has no pets of his own, which makes me wonder) His hours of operation are the same as working people 8:30-5 M-F so it is immpossible to take your pet there without taking a day of vacation in order to do so. He has no emergency hours, and the closest one is in Huntersville, where that Avian vet. is also hard to find available if not during normal working hours. The Vet. is very concerned with making money, and continually complains about his working hours despite not working a 40 hour week, they only work a half day on Wed. Do not buy the parrot DVD, it is useless and contains wrong information.Be aware he cleans heavily with bleach products which are not good for most exotics. On the plus side his assistant April is excellent!!! Dr. Griffin is a nice guy, but not my first choice for the care of my beloved pets. Read Less
I had a wonderful experience at Griffin! We felt welcomed the moment we walked through the door. The receptionist was warm and friendly and made small talk with us while we waited to be seen. We didn'... Read More
I had a wonderful experience at Griffin! We felt welcomed the moment we walked through the door. The receptionist was warm and friendly and made small talk with us while we waited to be seen. We didn't have to wait long before going into a room, which is usually very uncommon in the vet world. The tech came in immediately after we went into the room to weigh our bunny and get a brief history for the doctor. During that time, a lot of the staff members popped in the show our sweet girl some love. Shortly after the tech left the room, Dr. Edgerton came in. Β My husband and I are new bunny owners and had a lot of questions to ensure she's getting everything she needs to thrive. Dr. Edgerton was everything you expect and want from a vet. She came in with a big smile and was ready to answer all of our questions. She was very kind and clearly knew what she was talking about. I immediately knew my girl was going to be in good hands. Β She talked to us for about 45 mins and followed up with a thorough exam. Β I left feeling like an experienced owner and with no questions left unanswered. Β The staff followed up the next day with a phone call and an email checking on our bunny and to make sure we didn't have any additional questions or concerns. I emailed back and recieved a response from the doctor herself in less than 24 hours! Again, very uncommon in the vet world. I would 1000% recommend this hospital! Read Less
Quinn K.
5 Oct 2018
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I brought in my rat to be seen after she developed a tumor. The building is cute & the receptionist is relatively friendly. I wasn't seen until about 2:30 when I booked a 2:00 appointment which is con... Read More
I brought in my rat to be seen after she developed a tumor. The building is cute & the receptionist is relatively friendly. I wasn't seen until about 2:30 when I booked a 2:00 appointment which is concerning. When the visit itself is $78 you expect to be seen on time. Anyways, the vet was very friendly and explained her condition to me in an informative way but the ten or fifteen minutes that we spent with him was FAR from the "hour with the vet" I was promised over the phone. My rat was weighed and he explained that removal was an option and prescribed antibiotics and an anti inflammatory. The total cost of my visit was $120. The estimate for her tumor removal was $300-$547 which I believe is pure exploitation. It is unfathomable that tumor removal surgery on a rat could cost several hundred dollars. Speaking to other rat owners who had to have tumors removed, I heard procedure costs from $40 up to $180 for a large particularly nasty tumor. I'm no expert of vet prices but I can say with confidence the prices here are far, far above the standard price range for rat vet care. To top it all off they gave me a bag of treat to feed to my rats. I gave my rats a treat each and when I looked in their cage, they had diarrhea. I haven't fed them anything out of the ordinary besides the treats. I checked them and they expired SIX months ago in April. I am horrified & feel so guilty that I unknowingly fed my rat such old, spoiled treats that made her sick. You'd think at $120 for a rat visit, they'd at least give you snacks that weren't expired for half a year. Overall I was very disappointed with my experience here and I would not recommend Read Less
Sidney
7 Aug 2018
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They squeezed us in for an emergency appointment when they were full up all day and saw my husband and I's sick quaker parrot immediately! They were compassionate and kind and we couldn't have asked f... Read More
They squeezed us in for an emergency appointment when they were full up all day and saw my husband and I's sick quaker parrot immediately! They were compassionate and kind and we couldn't have asked for a better experience. I am beyond thrilled with their kindness and knowledge and I now know I have a place to trust my birds to. Dr. E was very gentle and thorough and while we are still waiting on a CBC panel to find any underlying issues, our plucking quaker parrot is on the road to recovery. Thank you guys so much! Read Less
Michelle Brown
8 Jul 2018
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Everybody there is so friendly and they genuinely show concern for your pet. We took my daughters guinea pig and they called and emailed me to check on her the next day. They really want the best for ... Read More
Everybody there is so friendly and they genuinely show concern for your pet. We took my daughters guinea pig and they called and emailed me to check on her the next day. They really want the best for your pet. I don't see me going anywhere else for my pets and we live in Statesville! Read Less
Judy Gentle
27 Jun 2018
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He is a veterinarian of smaller animals and reptiles. That covers chickens any type of bird rabbits squirrels other four-legged animals and all of the other reptiles. The doctor is very knowledgeable ... Read More
He is a veterinarian of smaller animals and reptiles. That covers chickens any type of bird rabbits squirrels other four-legged animals and all of the other reptiles. The doctor is very knowledgeable about all these animals he's very good his staff is awesome they know how to handle all of these animals and are very good to them. Read Less
Amy Adams
23 Jun 2018
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I feel so fortunate to have found Griffin Exotics. Dr. Griffin is wonderful and so is his staff. I wouldn't take my bird anywhere else. It is completely worth the 55 miles i drive to get there. Bongo ... Read More
I feel so fortunate to have found Griffin Exotics. Dr. Griffin is wonderful and so is his staff. I wouldn't take my bird anywhere else. It is completely worth the 55 miles i drive to get there. Bongo also loves to go see everyone there. Read Less
Richard Ferguson
30 May 2018
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Excellent docs and friendly staff. You will meet many exotic animals and exotic people in waiting room. Highly entertaining!
charles jones
10 May 2018
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This Vet clinic is the best around.... They did everything in there power to save my Hedgehog Molly and I thank them every day that I get a few more days with my little girl... They went above and b... Read More
This Vet clinic is the best around.... They did everything in there power to save my Hedgehog Molly and I thank them every day that I get a few more days with my little girl... They went above and beyond for us.... Read Less
Cory
16 Apr 2018
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These people are true professionals. Very proactive, courteous, and friendly. I will be bringing my rabbit here from now on.
Lauren Baker
15 Dec 2017
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So homelike!! The staff is so friendly and they treated the rats like kings! π
Suzanne L.
11 Aug 2017
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We were so nervous to take our canary bird to be checked out but Dr. Griffin was excellent. Β We cannot say enough good things about him and his office staff. Β He was so gentle with her and explained e... Read More
We were so nervous to take our canary bird to be checked out but Dr. Griffin was excellent. Β We cannot say enough good things about him and his office staff. Β He was so gentle with her and explained everything before he did any part of the exam. Β We also love the fact that he answered all our questions basically before we asked. Β We received a care package with all kinds of treats for Rudy and we also received a beginner information packet that is very helpful! Read Less
Sarah Bunn
21 Mar 2017
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Dr. E is the best vet I've ever taken my guinea pig to. Her and the vet tech staff are caring and compassionate for the animals. She is incredibly knowledgeable and very understanding. Her and the vet... Read More
Dr. E is the best vet I've ever taken my guinea pig to. Her and the vet tech staff are caring and compassionate for the animals. She is incredibly knowledgeable and very understanding. Her and the vet techs make the treatment, tests and the illness very easy to understand. The cost of every is upfront and honest. I will never take my small pets anywhere else. I've been to other area "exotic" vets but no has has been more helpful and than this one. Easy to make an appointment, no long wait and honest knowledgeable care. Highly recommend! Read Less
S B
21 Mar 2017
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Dr. E is the best vet I've ever taken my guinea pig to. Her and the vet tech staff are caring and compassionate for the animals. She is incredibly knowledgeable and very understanding. Her and the vet... Read More
Dr. E is the best vet I've ever taken my guinea pig to. Her and the vet tech staff are caring and compassionate for the animals. She is incredibly knowledgeable and very understanding. Her and the vet techs make the treatment, tests and the illness very easy to understand. The cost of every is upfront and honest. I will never take my small pets anywhere else. I've been to other area "exotic" vets but no has has been more helpful and than this one. Easy to make an appointment, no long wait and honest knowledgeable care. Highly recommend! Read Less
Jessi Thompson
8 Feb 2017
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They love my bunny and always remember her when they see her. She had a spay operation done by Dr. Griffin and did a terrific job
Cathy Hein
18 Jan 2017
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Wonderful, amazing staff. Dr. E even let our little girl listen to our bearded dragon's heart beat during the visit. Extremely knowledgeable - they take great care of our pet.
Nicki Rumble
11 Jan 2017
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The best care for the type of animals they care for! They are very knowledgeable about the animals that come in to their facility. the techs and front desk, absolutely amazing! We only have had guinea... Read More
The best care for the type of animals they care for! They are very knowledgeable about the animals that come in to their facility. the techs and front desk, absolutely amazing! We only have had guinea pigs and when we heard about them and started to take them here, they fell in love with our pigs! Loved to hold them and very fast with non critical visits! They really look for all the possibilities to keep your bill down and know what's best for your babies! When your animals do pass they are very sympathetic, they take the time to send out a card with everyone who works there name on it. Truly amazing care, just the best! Read Less
Morgan M
8 Dec 2016
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Some of the most kind and knowledgeable veterinarians and vet techs I have ever met. They help me through a very sad time as I was losing my bearded dragon, Kurt Russell. Even though we may have lost... Read More
Some of the most kind and knowledgeable veterinarians and vet techs I have ever met. They help me through a very sad time as I was losing my bearded dragon, Kurt Russell. Even though we may have lost him, I know they did everything within their power to help him. Unfortunately you cannot fight old age. Thank you Griffin Exotic, for everything. RIP Kurt Russell. Read Less
Morgan M.
8 Dec 2016
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Griffin Exotics is seriously the best vet I have ever taken an animal to. They were kind, knowledgeable, and welcoming. They treated me and my bearded dragon, Kurt Russell, as if we were family. Even ... Read More
Griffin Exotics is seriously the best vet I have ever taken an animal to. They were kind, knowledgeable, and welcoming. They treated me and my bearded dragon, Kurt Russell, as if we were family. Even if Kurt didn't pull through, I can rest assured he was in the most capable hands. Thank you for everything Griffin Exotics.After reading the other reviews I had to go back and add something.. I in NO way felt they were money hungry or overcharged, or added additional hidden fees, etc.. NOTHING of the sort. They worked with me to keep my bill within a rage I could afford while still getting Kurt the care he needed. Unfortunately Kurt died of old age and there are no medicines to cure that. Read Less
Morgan Marlowe
31 Oct 2016
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Griffin Exotics is seriously the best vet I have ever taken an animal to. They were kind, knowledgeable, and welcoming. They treated me and my bearded dragon, Kurt Russell, as if we were family. Even ... Read More
Griffin Exotics is seriously the best vet I have ever taken an animal to. They were kind, knowledgeable, and welcoming. They treated me and my bearded dragon, Kurt Russell, as if we were family. Even if Kurt didn't pull through, I can rest assured he was in the most capable hands. Thank you for everything Griffin Exotics. Read Less
Gregory FX
26 Oct 2016
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Dr.Griffin was incredible. He was very gentle with our little Jake and took time to thoroughly explain his condition. We didn't feel rushed or hurried. And the staff was incredible and very nice also!... Read More
Dr.Griffin was incredible. He was very gentle with our little Jake and took time to thoroughly explain his condition. We didn't feel rushed or hurried. And the staff was incredible and very nice also!!! Instead we felt like he truly cared about our bird and his treatment. Wonderful experience Read Less
Amber Dawn Scott
17 Sep 2016
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absolutely LOVE this place & the people there! I learned quite a bit about my guinea pigs! they were very nice to my piggies as well!
Josh Lanier
16 Sep 2016
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Another great visit, worth the drive from the Charlotte metro area
Luana D Scott
15 Jul 2016
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Griffin exotics is hands down the best exotic vet around. I have 5 ferrets with 1 that is very sick and requires at least once a month visits and takes medications daily! They are always caring and tr... Read More
Griffin exotics is hands down the best exotic vet around. I have 5 ferrets with 1 that is very sick and requires at least once a month visits and takes medications daily! They are always caring and truly love the animals they treat. My son wants to be a vet and did his senior project on them and they were excellent mentors to him! He loved the experience. The whole staff are very friendly people! Highly recommended! Read Less
vanessa Loszko
15 Apr 2016
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Thus little clinic is a great place. They go above and beyond your expectations. I wouldn't take my rats anywhere else. They even sent me a card in the mail when one of my rats passed. They're the bes... Read More
Thus little clinic is a great place. They go above and beyond your expectations. I wouldn't take my rats anywhere else. They even sent me a card in the mail when one of my rats passed. They're the best; compassionate, welcoming and straight forward. Read Less
Angie Llorens
31 Mar 2016
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I dont know if I can adequately express how kind and caring the office staff and doctor was when our pet rabbit Sebastian became ill. They worked us in immediately and did not rush us. They did not ma... Read More
I dont know if I can adequately express how kind and caring the office staff and doctor was when our pet rabbit Sebastian became ill. They worked us in immediately and did not rush us. They did not make us feel silly for loving a rabbit. I truly wish they treated dogs. Unfortunately he was beyond medical care and the card they sent was not stamped. It was hand signed and personal. I am very, very particular about my animals, but I have no qualms about this office. Read Less
Nicole Hooks
17 Mar 2016
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WONDERFUL first impression! Thank you so much for a very thorough exam, information, and a bag of treats for my piggie Gidget. She enjoyed the romaine leaf she was given too! I am excited to get my gi... Read More
WONDERFUL first impression! Thank you so much for a very thorough exam, information, and a bag of treats for my piggie Gidget. She enjoyed the romaine leaf she was given too! I am excited to get my girl on the road to health. Thank you again. See you next Wednesday!! Read Less
Emily H.
2 Mar 2016
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Sweethearts! They know what they are doing! Comfy and loving !! The entire staff is amazing
Pristine Deals
16 Jan 2016
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My visit to Dr. Griffin's office was my first visit ever to any veterinarian of any kind...as prior to having my pet parrot now I never had a pet. I found out about Dr. Griffin's office on my own by d... Read More
My visit to Dr. Griffin's office was my first visit ever to any veterinarian of any kind...as prior to having my pet parrot now I never had a pet. I found out about Dr. Griffin's office on my own by doing some searching on the internet; I wanted to visit a doctor that specializes in birds as opposed to a Veterinarian office which specializes in dogs/cats primarily and then advertise that they also see "other" animals.
Firstly, Dr. Griffin's office's decorum and ambiance was warm and inviting. Secondly, the very first greeting and welcome from a staff member upon my arrival was equally warm. This is important.
Upon seeing Dr. Griffin he was warm and amicable. For any pet owner and for the pet itself... I highly recommend Dr. Griffin and his office as they not only provide great care but do so with very fair pricing.Read Less
Carlo DeBlasio
2 Nov 2015
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We travel from Greensboro to Kannapolis to bring our bunny to Dr. Griffin, Dr. Edgerton and the Griffin Exotics staff. They have cared for all of our rabbits including our little old man a Polish who ... Read More
We travel from Greensboro to Kannapolis to bring our bunny to Dr. Griffin, Dr. Edgerton and the Griffin Exotics staff. They have cared for all of our rabbits including our little old man a Polish who lived almost 12 and 1/2 years before he was too tired and feeble to continue on. Our current doe, who we adopted was a rabbit whose life was saved against all odds by Dr. Griffin. For us there is no better choice than to make the trip. We love Griffin Exotics. Read Less
Annam naam
16 Sep 2015
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Dr. Griffin is loving kind knowledgeable and thorough. Fantastic job! He was thoughtful to my bird and knew his stuff.
Marshall Hibachi
4 Sep 2015
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My rabbit Patches had a severe case of fur and ear mites. They did a wonderful job in treating her and today going on 2 years later she is mite free and looks beautiful! Thank you Dr Griffin and sta... Read More
My rabbit Patches had a severe case of fur and ear mites. They did a wonderful job in treating her and today going on 2 years later she is mite free and looks beautiful! Thank you Dr Griffin and staff! Read Less
Ava Hatfield
20 Aug 2015
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I will be traveling to the European Union with my pet parakeet and I have been working with Dr. Griffin to meet all of the requirements for entry into the country. He has been going above and beyond ... Read More
I will be traveling to the European Union with my pet parakeet and I have been working with Dr. Griffin to meet all of the requirements for entry into the country. He has been going above and beyond assisting me in this complicated process and I am very grateful to have found this office. He was very gentle, thorough, and knowledgeable in assessing the health of my parakeet and I have confidence in his abilities to take care of my pet. I definitely recommend him to anyone looking for avian veterinarian care. Read Less
Brooke Leigh Shaw
16 Aug 2015
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Never been here yet but i did have the honor to meet them at repticon in charotte and i must say they are some amazing people!!! They are all so very friendly and had allot of free sample stuff and to... Read More
Never been here yet but i did have the honor to meet them at repticon in charotte and i must say they are some amazing people!!! They are all so very friendly and had allot of free sample stuff and told everyone that if they seen anything that would help them to take it and thats amazing i talked to them for quite awhile about my sugar gliders and hedgehogs!!! I got my finch a toy and some bird treats and few other things and also was lucky enough to get one of the zilla tanks that my snakes is going to LOVE!! I just wanted to thank yall again for everything yall do espcially with the handable vet bill charge thats was great about yall! Read Less
Josh L.
21 Jun 2015
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Dr Griffin and his practice are at the top of my list for veterinary care. Even though we live in south charlotte there is no other practice that we trust with our 2 long haired guinea pigs.
Stephanie Watson
11 Jun 2015
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I have not personally been here but my daughter woke up to a very sick bunny this week. This veterinarian was recommended to her and when she called they told her to be safe but get him there. My daug... Read More
I have not personally been here but my daughter woke up to a very sick bunny this week. This veterinarian was recommended to her and when she called they told her to be safe but get him there. My daughter just turned 18 and has always had me to lean on in emergencies but I was unable to go with her. Griffin Exotics were the most caring and compassionate people I think that she could have came in contact with. I am so thankful to the doctors and staff here for being with her through having to euthanize her furry baby--my heart was breaking not being able to be with her but I will be forever grateful to them for the way they treated her. Thank you from the bottom of my heart--I would recommend you guys to ANYONE!! Read Less
Christy M.
7 Mar 2015
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Great service! My Mali Uromastyx was not feeling her best and they were able to set an appointment for the later afternoon, and get us in and out so I could make another obligation. Β Very thorough and... Read More
Great service! My Mali Uromastyx was not feeling her best and they were able to set an appointment for the later afternoon, and get us in and out so I could make another obligation. Β Very thorough and informative. Willing to answer questions. They made a follow up call to check on us and when I call with questions they are willing to answer. Friendly and they care about their patients. Read Less
Lara Schuster Hill
9 May 2014
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Dr. Griffin is the most amazing vet and the entire office is full of wonderful, helpful people. I couldn't ask for better knowledge and help through my heartache with my sick Dragon Daisy. Thank you... Read More
Dr. Griffin is the most amazing vet and the entire office is full of wonderful, helpful people. I couldn't ask for better knowledge and help through my heartache with my sick Dragon Daisy. Thank you for everything and I know where I will be with any future pets! Read Less
MusicChick24
7 Mar 2010
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I lost a rabbit because I didn't take him to an exotics. While searching for an exotics vet Griffin was highly recommended to me. He did my Scooby's necropsy after he passed and helped us learn that h... Read More
I lost a rabbit because I didn't take him to an exotics. While searching for an exotics vet Griffin was highly recommended to me. He did my Scooby's necropsy after he passed and helped us learn that he died due to complications with the neuter he had just recieved. We now take our new rabbit, Luna, there because he is the best. His care is expensive but as far as we are concerned the money is worth keeping our new baby alive! Read Less
sugarfoxx
7 Apr 2009
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Dr.G is NOT all about money. He cuts costs to make care affordable! If an animal dies under anesthesia doesn't make the vet bad .Anesthesia is a risk in itself. If the animal has any undetected pro... Read More
Dr.G is NOT all about money. He cuts costs to make care affordable! If an animal dies under anesthesia doesn't make the vet bad .Anesthesia is a risk in itself. If the animal has any undetected problems this makes anesthesia even more of a risk. As for emergency hours, this vet has met me after hours at midnight when I would have to bring my pets in during an emergency and he never even made me pay that night! Due to unforeseen circumstances, I had the misfortune that has set our funds into total depletion.I still owe alot of money and I am embarrassed that I have not sent him any money in over a year and not ONE TIME have they called and hounded me nor have they sent me to collection. Because he cares!If he was all about money I would have been sent to collection and had been forced to pay. I am going to be getting disability and the first person that will get a check is Griffin exotics. I have no vet for my exotics I am too embarrassed to face him and let me tell you there is nobody out there that can compare.I know people that drive three hours for his services. Read Less
rhamorsky
14 Sep 2008
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i've been to several ""exotic vets"" in town and no one even comes close! i've never been turned away and have been squeezed in any time i need. i have mutiple reptiles,and of all the vets i've seen, ... Read More
i've been to several ""exotic vets"" in town and no one even comes close! i've never been turned away and have been squeezed in any time i need. i have mutiple reptiles,and of all the vets i've seen, dr. griffin is the best. he really cares and knows his stuff when it comes to reptiles. in the time that i have been using griffin exotics, i have lost several animals but absolutely to no fault of dr. griffin.his staff is very kind, compassionate and actually gives a damn. i will never go anywhere else. just look at his website. he may not be as big as some of the others like petsmart or carolina veterinary specialists, but those places are general exotic vets and specialize in nothing.( in my opinion) and in response to the previous review that i read, dr griffin is not interested only in making money, he really cares. most people dont have the husbandry skills needed to care for exotic pets nor dot hey take the time to investigate these animals before purchasing them. no matter who you chose, do the research and know your animals habits and needs before you purchase. most important of all, always purchase from a reputable breeder and not some big name pet store. the differences will floor you! these animals are part of your family and when you need help, i recommend griffin avain & exotics. Read Less
Reenmarie
13 Jul 2008
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Although the staff and Vet. are friendly and the facility is very clean. Be aware of certain things. I do not consider the care that my rabbit received to be good. I took her there for over a year and... Read More
Although the staff and Vet. are friendly and the facility is very clean. Be aware of certain things. I do not consider the care that my rabbit received to be good. I took her there for over a year and she continued to have runny eyes until I stopped taking her there and caring for her eyes myself. She has been symptom free since.She was put under anthsesia one time to have her teeth trimmed, it took her over 5 days to recover from being put to sleep for the procedure, at which time we were afraid we might loose her. (she is young and strong), during that visit a front tooth was broken length wise from the root and NEVER grew back. I cannot say that I had problems there with my parrot. But he only had a physical. It was evident that he did not like the place, as he would not talk while there, but talks at all other vets. During this time, the Vet. had a rabbit in his clinic that was""dropped"" off, he kept it for a short while and when I inquired about the bunny later, I found out that he had put it under antithesia and it died as a result. (he has no pets of his own, which makes me wonder) His hours of operation are the same as working people 8:30-5 M-F so it is immpossible to take your pet there without taking a day of vacation in order to do so. He has no emergency hours, and the closest one is in Huntersville, where that Avian vet. is also hard to find available if not during normal working hours. The Vet. is very concerned with making money, and continually complains about his working hours despite not working a 40 hour week, they only work a half day on Wed. Do not buy the parrot DVD, it is useless and contains wrong information.Be aware he cleans heavily with bleach products which are not good for most exotics. On the plus side his assistant April is excellent!!! Dr. Griffin is a nice guy, but not my first choice for the care of my beloved pets. Read Less