Northview Animal Hospital

The staff at Northview Animal Hospital are the best group to have ever taken care of my fur babies. They love the animals and it shows it their professional care of them. They are friendly, attentive and just love on my dogs every time we visit. They care and that is so important. They are knowledgable and this is necessary. My dogs actually like going to the Vet now..... Read Less

Highly recommend! I am not sure if there is a different staff from the one everyone seems to have had issues with in the past but, everyone who works here genuinely cares for the animals who are patients. They have been understanding, friendly, and helpful with any questions and concerns we have had with our dog. We have been treated with respect by everyone from the front desk to each and every tech/assistant that we have come in contact with. I am so glad that we chose this Vet for him. The waiting area is spacious and clean, pricing is reasonable and no higher than any other vet in the area would be, and staff is amazing! I can't imagine having any issues as long as you have a scheduled appointment, behave like a civilized human being, and stay on top of your pet's healthcare needs. When we go, my dog is treated like a rock star and I appreciate that. They keep us updated as to when Loki's meds or treatments are due so it isn't a problem getting them ordered. Read Less

The staff and Doctor were very kind. The assistants were wonderful with our dog and made us feel at ease and answered all our questions. Our dog isn't nervous once he gets around everyone. I'm glad they take the time to get to know everyone and the fact they give us a booklet of information and have all of our dog's info on what was done and what to do printed out and put in is top notch. But, be warned. They do not accept payments. Any kind of visit you have, you must pay in full at time services are rendered. Read Less

I brought my cat in recently because he had been breathing quite rapidly, and was losing weight. I only went here because it was close to home and i didnt want to traumatize my cat by traveling to my normal vet. The vet examined him and said he was within an inch of dying because of his rapid breathing. He said he would run some tests and an xray. Instead of running the Xray first it would have shown him the problem, therefore saving me and my mother alot of money... it showed fluid around his lungs. He said that he could draw the fluid off but it would just keep coming back. He said the cause was cancer. The humane thing to do was to put him down...I was devastated. So he had ran all of these other "tests", that were completely not necessary!! I walked out of there paying $454 for a cat that I couldnt bring back home. I had asked if I could make payments as this was a very unexpected expense and that I was on disability. He said no i could not. I had to borrow every cent from my mother. Really? Look at the money he just made off a complete stranger in desperate need of help for my cat. Oh he did put my cat in a wooden casket with his name on it...wow pretty expensive casket, don't you think?? I wouldn't bring another animal to this money sucking establishment, if it was the last one around. This is a good example of taking advantage of people in complete despair!!!Read Less

My dog was nervous due to her previous experiences at Mount Airy Veterniary Hospital of them yanking her on the lease, Northview's staff was amazing with her! They talked calmly with her and made her feel comfortable!! They also got my permission before doing any kind of blood work unlike Mount Airy done! They also showed me what kind of ear infection my dog had, even showed my husband and myself what it was through the microscope. I will be recommending them to everyone who is looking for a good place to take their fur babies!! I can't thank their staff enough for treating my baby girl so well!! Read Less

I have to brag on Dr. Kreeger and his staff. They not only saw me on short notice, but they also helped me feel completely at ease. Jackie was so kind and welcoming, both on the phone and in person. She made me feel comfortable coming to this office for the first time. Dr. Kreeger gave me detailed explanations of everything they were doing at all times, and all exams were done in front of me, which I appreciated. He answered all of my questions, was so extremely patient, and took very special care of my 8 week old pup. I even left with a detailed binder of her records, as well as puppy facts and training tips. I will now be taking both of my dogs to Northview! Exceptional in all areas! Read Less

I was not surprised to see the above review. I had a similar experience at Northview years ago and vowed never to go back. After last minute vacation plans I needed a place to board my dog for a few days and the only place that had availability was this hospital. I had my dog at my vet only 30 days prior and she was up to date on all vaccinations. The secretary seemed bent on finding something missing. The list seemed to get longer. Once I arrived they told me she needed a booster shot for $47 of the same vaccine she had 30 days prior and when she was done tallying 3 days worth of boarding the total was $127. I was floored....then I remembered reading on the website that they charged extra for walking the dog outside....I said, if you don't walk the animal outside then where do they go to the bathroom and she proceeds to tell me that my 60lb german shepherd would have a run roughly the size of a large closet to do her business. About this time a customer of theirs walks in with a heartworm appt. She tells them while she is there she would like the vet to look at a spot on her dogs leg. The receptionist has this pasted fake smile that never waivers and tells the woman she will have to wait an extra 20-30 minutes and they will have to charge an extra exam fee. When their customer finds out that she will not even be able to get her pets medication that day because it has to be specially formuated at a pharmacy since it is no longer on the market, the woman seemed surprised since none of this was told to her previously. The customer finally tells them to just do the test and she will forego having the vet look at her pets leg. She sits down with a bewildered and frustrated look on her face.Meanwhile some other woman employee comes to the counter and is on the computer and interrupts the conversation I am having with the pasted, fake cold smile of receptionist #1 and tells me how this is all for my pets safety, to which I tell her I just cannot understand the expense at this point I realize there is no other place and when I am ready to hand them my card and suck it up they tell me that they had a discussion and would not be able to board my dog.(20 minutes earlier they could) The whole thing was surreal since they treat customers and pets extremely cold and uncaring and when you voice any concern about costs or services they treat you as if you are the one being unreasonable!!! If every pet owner had to pay this amount very very few people would own pets. I guess it is so different than what I am used to experiencing at the vet I normally go to that I had to sit down and write this review. In my experience at my vet my dog not only would have had her test but the vet gladly would have looked at her leg if I asked for no added charge. Why? Because they care about the health of my pets and because they are not there to money grub! They truly care for the health and safety of the animals. It truly was an eye opener to see what this vet's customers are used to experiencing, and paying for. Please, please stay away from this vet! They managed to ruin my day and I hope to prevent anyone else from the same experience I had! I was sorry to read about the owners with the dying dog, but I truly do know exactly what they experienced! Read Less

I totally agree with the other review on here. This facility is among the worst vets I have ever been to. Prices are hugely overinflated! It seems like they charge you an extra fee because of the added time in charging extra fees! The receptionist was stone cold which makes me think they must hear customer frustration on a regular basis! It is worth the extra drive to go to Boyce-Holland in Stuart, VA. They never charge an office visit and they are so afforadable and caring that customers drive from hours away to take their pets to them. I personally drive 50 minutes rather to go to this vet which is 60 seconds down the road. Please avoid this place! Read Less

On 9/23/11, we went this office with our chihuahua dying in our arms. It was around 3 pm & there appeared to be no one there except the receptionist. She didn't appear to care at all about the situation. My husband asked her for help; she took her time going to the back only to come back & say there was no one there to help. (Why didn't she know this already; why waste valuable time???) Office hours on Fridays are supposed to be until 6 pm. Why was no one there??? Then my husband asked if there was another local practice that could help. She mentioned another one. My husband had to ask if she would please call them to see if anyone was there to help us. She didn't appear to want to pursue it & help, but she finally did. They had no one to help either. By the time my husband returned to the car, my chihuahua's heart beat two more times & stopped. I wonder how he would be if there had been someone there who actually cared & tried to help. I do NOT recommend this hospital. Please save yourself time by avoiding this one, you may also save a life! Read Less

On 9/23/11, we went this office with our chihuahua dying in our arms. It was around 3 pm & there appeared to be no one there except the receptionist. She didn't appear to care at all about the situation. My husband asked her for help; she took her time going to the back only to come back & say there was no one there to help. (Why didn't she know this already; why waste valuable time???) Office hours on Fridays are supposed to be until 6 pm. Why was no one there??? Then my husband asked if there was another local practice that could help. She mentioned another one. My husband had to ask if she would please call them to see if anyone was there to help us. She didn't appear to want to pursue it & help, but she finally did. They had no one to help either. By the time my husband returned to the car, my chihuahua's heart beat two more times & stopped. I wonder how he would be if there had been someone there who actually cared & tried to help.I do NOT recommend this hospital. Please save yourself time by avoiding this one, you may also save a life! Read Less

On 9/23/11, we went to this office with our chihuahua dying in our arms. It was around 3 pm & there appeared to be no one there except the receptionist. She didn't appear to care at all about the situation. My husband asked her for help; she took her time going to the back only to come back & say there was no one there to help. (Why didn't she know this already; why waste valuable time???) Office hours on Fridays are supposed to be until 6 pm. Why was no one there??? Then my husband asked if there was another local practice that could help. She mentioned another one. My husband had to ask if she would please call them to see if anyone was there to help us. She didn't appear to want to pursue it & help, but she finally did. They had no one to help either. By the time my husband returned to the car, my chihuahua's heart beat two more times & stopped. I wonder how he would be if there had been someone there who actually cared & tried to help. I do NOT recommend this hospital. Please save yourself time by avoiding this one, you may also save a life! Read Less

I would rate this place 3 stars to be fair.  My dog was in for an exam on his eye that was bothering him all night.  No other vet could accomodate me on the specific day. The office visit was 50 bucks.  He charged another 20 for a black light over his eye that took 10 seconds.  The antibiotics were greatly over priced as well.  I would have paid just as much going to the emergency hospital for dogs.  I was very disappointed in the price.  On the flipside, they were very nice to my dog and seemed to know what they were doing.  I would goto another place for less price and same care such as Grassy Creek. Read Less