Has been a great vet for several years but things have changed over the past year or so. Suddenly, they talk like they have a corporate owner, wanting to enforce their policies that cost you more mon... Read More
Has been a great vet for several years but things have changed over the past year or so. Suddenly, they talk like they have a corporate owner, wanting to enforce their policies that cost you more money and give unnecessary or overly priced treatments. Took our dogs in for teeth cleanings, advised an hour before pick up that teeth cleaning qualified as boarding so they needed to have bordatella, we declined, they said they would check into it, did not call back, and administered without our approval, again, an hour before pick up. Both dogs got sick, one got loose stool and blood in her stool after their treatment and the other stopped eating and has been vomiting. They took the charge off our bill but we are looking for a new vet in Knightdale that is not owned by a corporation. When we started with KAH, they had an understanding of establishing the expectations for vet care, now it is the most expensive route possible without discussion of options...from things like ear infections, to mites, to any small service that should cost around $12 or so, you're going to be paying $75 and up. If you like a boutique vet experience, this is the place for you. I liked the down home country vet that this place used to be when we moved to Knightdale in 2007.Read Less