Banfield Pet Hospital
Matthews, North Carolina
General Info
At Banfield Pet Hospital in Matthews, treatment sessions begin by observing how the animal positions itself: facing a clinician, backing away into corners or sitting motionless and diagonal at the table’s end. Direct approaches to pets remain unperformed until explicitly invited. Instead, the only thing they change is how they walk: softly curving around the stage instead of stepping straight, moving slightly sideways instead of forward, angling their bodies diagonally instead of upright. The startle reflex wanes, and orientation trust arises. Caregivers stand in strategic spots, often at 90-degree angles which allow animals to triangulate between their comfort zone and medical personnel. Before tool movements are even visible, close observers pick up blink rates, paw arcs and balance shifts. Banfield Pet Hospital provides various services such as imaging, chronic condition detection and management, cardio screening, gastrointestinal alignment, and age-specific care. Access tolerance sequences services through complex unnatural processes. An animal allows another animal to stand by its side before permitting it to approach from the front. Interpersonal communication effects are improved when instruments for use are put on the ground. Discharge routines include instructions on how to walk pets and what angles to approach them for bandage inspection, which helps owners understand where to set up bedding during recovery. These tips assist in reducing the pet’s flight behavior and reestablish its spatial security after returning to its familiar surroundings. Banfield Pet Hospital embeds pet care within the familiar spaces and angles of every Matthews home so that animals perceive treatment as a pleasant experience rather than a threat. The following services are available at the Banfield Pet Hospital: Livestock/Farm Animal Care, Hospice and Palliative Care, Prescription Medications, Radiology (X-Rays), Surgery, Puppy and Kitten Care, Internal Medicine, Laboratory Bloodwork and Wellness Plans. This variety allows local pet owners in Matthews and nearby areas to benefit from routine check-ups to intricate operations. The clinic is a trusted name in the Matthews area thanks to its dedication to ensuring pets’ health and comfort throughout their lives.
Services
Allergy Testing
Anesthesiology
Behavioral Counseling
Blood Pressure Monitoring
Bloodwork
Boarding
Cardiology
Dental Care
Dermatology
Deworming
Diagnostics
Emergency Care
Genetic Disease Testing
Grooming
Hospice and Palliative Care
In-House Pharmacy
Internal Medicine
Laboratory
Livestock/Farm Animal Care
Microchipping
Mobile Vet Services
Nutritional Counseling
Oncology
Orthopedic Surgery
Pet Euthanasia
Prescription Medications
Preventive Medicine
Puppy and Kitten Care
Radiology (X-rays)
Senior Pet Care
Spay/Neuter
Surgery
Vaccinations
Wellness Exams
Wellness Plans
Reviews
Tommy Beatty
2 Jul 2018
REPORT
Great people and services.
Heather Tselentis
11 Dec 2017
REPORT
We've been taking our pugs here for years and have had nothing but great experiences with the staff and vets. They're knowledgeable and friendly and it's a fantastic deal to have one of their wellness...
We've been taking our pugs here for years and have had nothing but great experiences with the staff and vets. They're knowledgeable and friendly and it's a fantastic deal to have one of their wellness plans - saves a lot of money! The new Petsmart location is really nice and clean as well.
Denise Arellano
12 Jun 2017
REPORT
My cat, Fluffy, had been a patient there since he was 6 weeks old, 7 years total. He came down with what was diagnosed as an upper respiratory infection in early August. The vet gave him a shot of ant...
My cat, Fluffy, had been a patient there since he was 6 weeks old, 7 years total. He came down with what was diagnosed as an upper respiratory infection in early August. The vet gave him a shot of antibiotics and sent us in our way. We came back one to two times per month until mid December since his health kept declining. We continually kept getting the same diagnosis and treatment those four months. When my cat woke up and couldn't walk we were finally told it could be something more and should see a specialist. Unfortunately too much time had passed and there was little that could be done for my poor cat by then. We spent thousands trying to save him and he suffered greatly. I feel very guilty that I trusted the vets there. My cat passed away on March 4th thanks to the negligent care he suffered at Banfield. Please don't make the same mistake I did with my previous cat :(
D A.
11 Jun 2017
REPORT
My cat, Fluffy, had been a patient there since he was 6 weeks old, 7 years total. He came down with what was diagnosed as an upper respiratory infection in early August. The vet gave him a shot of ant...
My cat, Fluffy, had been a patient there since he was 6 weeks old, 7 years total. He came down with what was diagnosed as an upper respiratory infection in early August. The vet gave him a shot of antibiotics and sent us in our way. We came back one to two times per month until mid December since his health kept declining. We continually kept getting the same diagnosis and treatment those four months. When my cat woke up and couldn't walk we were finally told it could be something more and should see a specialist. Unfortunately too much time had passed and there was little that could be done for my poor cat by then. We spent thousands trying to save him and he suffered greatly. I feel very guilty that I trusted the vets there. My cat passed away on March 4th thanks to the negligent care he suffered at Banfield. Please don't make the same mistake I did with my previous cat :(
Kaitlyn Andrade
3 Apr 2017
REPORT
If I could leave 0 starts I would. I brought my puppy here for all her medical care. 3 months after getting her she died of a hear disease. I took her to banfield for all her medication. all her shots...
If I could leave 0 starts I would. I brought my puppy here for all her medical care. 3 months after getting her she died of a hear disease. I took her to banfield for all her medication. all her shots, everything was up to date they told me she was HEALTHY. She was tested for everything and 1 month later she died?? I don't think they did anything for her! A couple hours before she died we rushed her to banfield to see what was going on, they had her on oxygen for about 10 minutes and she was getting better. They then told us we had to take her to a hospital, TOOK HER OFF OF THE OXYGEN, on our way to the hospital she was dying and getting worse. I blame banfield for all of it. THEY ARE HORRIBLE! They do not care about your pet, ONLY ABOUT MONEY!!! My puppy passed almost 9 months ago and they are STILL CHARGING ME EVERY MONTH FOR HER WELLNESS PLAN. NEVER EVER TRUST ANY BANFILELD. DO RESEARCH! There have been sooooo many cases where peoples pets have passed. I will never bring any future pets here EVER AGAIN!!
Elaina Califano
6 Feb 2017
REPORT
I have been going to Banfield in Matthews for about 5 years now. I've recommended them many, many times! I have 3 dogs and they are all cared for at Banfield. They have a warm and welcoming staff, gre...
I have been going to Banfield in Matthews for about 5 years now. I've recommended them many, many times! I have 3 dogs and they are all cared for at Banfield. They have a warm and welcoming staff, great vet techs that are understanding and show empathy. The Doctor's are always thorough and explain all options in detail. Dr. Foster saved my dogs life! This was when I only had one! She needed emergency surgery, they performed a miracle, both with financial options and the care that they gave her. Everyone genuinely cares! I love Banfield!
Elaina Rivera
6 Feb 2017
REPORT
I have been going to Banfield in Matthews for about 5 years now. I've recommended them many, many times! I have 3 dogs and they are all cared for at Banfield. They have a warm and welcoming staff, gre...
I have been going to Banfield in Matthews for about 5 years now. I've recommended them many, many times! I have 3 dogs and they are all cared for at Banfield. They have a warm and welcoming staff, great vet techs that are understanding and show empathy. The Doctor's are always thorough and explain all options in detail. Dr. Foster saved my dogs life! This was when I only had one! She needed emergency surgery, they performed a miracle, both with financial options and the care that they gave her. Everyone genuinely cares! I love Banfield!
Viola Orton
9 Nov 2016
REPORT
Great service
Gabe Marin
14 Jul 2016
REPORT
My dog has been coughing ever since I picked him up from Camp Bow Wow.....Not sure if they have a doggie flu going around, BUT BE CAREFUL
Lynn Allison Nelson
26 Feb 2016
REPORT
Called about having my elderly dog put to sleep. Young lady was luke warm, not very nice and could not even quote me the appropriate price even with my dog's weight. The actual drug can be an addition...
Called about having my elderly dog put to sleep. Young lady was luke warm, not very nice and could not even quote me the appropriate price even with my dog's weight. The actual drug can be an additional $100. They charge allot and ala cart price the whole process. If I cannot bring my 1 dying dog there, I sure as heck cannot bring my 2 other living dogs there!
Christina Hoang
14 Aug 2015
REPORT
I was part of the wellness plan at another location before and was not a big fan of the 4 hour waits and extra expenses. I recently moved my dog over to Matthews and I just love how kind and understan...
I was part of the wellness plan at another location before and was not a big fan of the 4 hour waits and extra expenses. I recently moved my dog over to Matthews and I just love how kind and understanding they are! Not only did they take care of my dog and my wallet but they called back the next day to check on her! Thanks Banfield at Matthews!
bryon furr
4 Oct 2013
REPORT
Never again just dont do it to your pet please
rob mcdowell
1 Jul 2013
REPORT
@
Anna L.
29 Apr 2013
REPORT
MWas in yesterday with Rosie for her routine vaccination. The receptionist was very cold and not hospitable. We arrived 20 min. early, yet still waited another 20 min. for her to get seen. Tech and Dr...
MWas in yesterday with Rosie for her routine vaccination. The receptionist was very cold and not hospitable. We arrived 20 min. early, yet still waited another 20 min. for her to get seen. Tech and Dr. where GREAT!!! Upon leaving and scheduling Rosie's surgery the same receptionist proceeded on giving us instructions for surgery appt. With a harsh tone of voice reminded us about missed appointments!!! Yes I DID call and rescheduled 3 times due to death in the family. I'm very dissatisfied and disappointed this time. We will have Rosie's surgery there, but will not return to that location.
Claudine S.
26 Jul 2011
REPORT
I've been part of the Banfield pet experience for well over 12 years. This will be my THIRD location as I've moved around. Yesterday I was in because I forgot what kind of wet food I needed to get for...
I've been part of the Banfield pet experience for well over 12 years. This will be my THIRD location as I've moved around. Yesterday I was in because I forgot what kind of wet food I needed to get for Leelou, my elder. I asked the receptionist and she said she wasn't able to print it out for me because the vet needed to also see her (which is great!) I'm part of their wellness program (which rocks) and they are very thorough with my girls care. I said no problem, I will come back at a later time so that the girls can meet the doctor and to have their medical records transferred over. So off shopping I went in the store.As I was just about to leave, the receptionist came running over to me... "Ms. Diabla (well she used my last name), here you go. I was able to transfer your pets records. Here are Leelou's prescriptions."WOW! Now that is customer service! And then she asked if we were related to Pepper S -- Another WOW!!! Pepper is my parents dog that I rescued. I truly love small details... but these details are HUGE to me. I will up date my review once I take the girls in to meet the vet! Thanks Banfield for another great experience here in the QC.
A Google User
28 Apr 2009
REPORT
I took my dog in to have his ears checked. After a very quick exam and reviewing his previous vet records they came back and recommended a page long list of things he "needed", most of which he alread...
I took my dog in to have his ears checked. After a very quick exam and reviewing his previous vet records they came back and recommended a page long list of things he "needed", most of which he already had. Then after a $200 bill, we had to come back 3 days later when his ears got worse, only to be recommended all new treatments with a nominal $500.00 price tag. The one genuine person they had working there told us in sworn secrecy that two of the meds they were recommending could be bought at any walmart for a fraction of their cost. This place is way to Corporate as can be seen by the fact that every product they recommend is covered in their logo. I feel that this vet was only out to make money and could care less about my pet
Photo Gallery
Book an Appointment
FAQs
Where is Banfield Pet Hospital located?
Banfield Pet Hospital is located at 9905 E Independence Blvd, Matthews, North Carolina 28105. It's easily accessible to pet owners in the Matthews area and surrounding communities.
What time does Banfield Pet Hospital open and close each day?
Banfield Pet Hospital is open Monday 07:00 AM - 18:00 PM, Tuesday 07:00 AM - 18:00 PM, Wednesday 07:00 AM - 18:00 PM, Thursday 07:00 AM - 18:00 PM, Friday 07:00 AM - 18:00 PM. On Saturdays, it's open 08:00 AM to 17:00 PM. They are closed on Sundays.
Is Banfield Pet Hospital open on Saturdays?
Yes, Banfield Pet Hospital is open on Saturdays. Their Saturday hours are 08:00AM to 17:00 PM.
Is Banfield Pet Hospital open on Sundays?
No, Banfield Pet Hospital is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at Banfield Pet Hospital?
You can book an appointment online with Banfield Pet Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Banfield Pet Hospital offer?
Banfield Pet Hospital in Matthews offers a range of veterinary services, including Allergy Testing, Anesthesiology, Behavioral Counseling, Blood Pressure Monitoring, Bloodwork. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Banfield Pet Hospital offer vaccinations for pets?
Yes, Banfield Pet Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Matthews clinic.
Does Banfield Pet Hospital offer pet dental care?
Absolutely. Banfield Pet Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can I get my pet groomed at Banfield Pet Hospital?
Banfield Pet Hospital does offer pet grooming services in addition to medical care. You can have your dog or cat groomed (bathing, nail trims, etc.) by their professional grooming team. It’s convenient to get veterinary care and grooming in one place in Matthews.
Does Banfield Pet Hospital provide boarding or kennel services?
Yes, Banfield Pet Hospital has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Banfield Pet Hospital?
Banfield Pet Hospital provides spaying and neutering services for pets. Their veterinary team in Matthews has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can Banfield Pet Hospital microchip my pet?
Yes, Banfield Pet Hospital offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
Business Hours
Monday
Mon
7:00 AM – 6:00 PM
Tuesday
Tue
7:00 AM – 6:00 PM
Wednesday
Wed
7:00 AM – 6:00 PM
Thursday
Thu
7:00 AM – 6:00 PM
Friday
Fri
7:00 AM – 6:00 PM
Saturday
Sat
8:00 AM – 5:00 PM
Popular Hours
6a
12p
6p
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No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
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Banfield Pet Hospital
Matthews, North Carolina
9905 E Independence Blvd
Matthews North Carolina 28105
General Info
At Banfield Pet Hospital in Matthews, treatment sessions begin by observing how the animal positions itself: facing a clinician, backing away into corners or sitting motionless and diagonal at the table’s end. Direct approaches to pets remain unperformed until explicitly invited. Instead, the only thing they change is how they walk: softly curving around the stage instead of stepping straight, moving slightly sideways instead of forward, angling their bodies diagonally instead of upright. The startle reflex wanes, and orientation trust arises. Caregivers stand in strategic spots, often at 90-degree angles which allow animals to triangulate between their comfort zone and medical personnel. Before tool movements are even visible, close observers pick up blink rates, paw arcs and balance shifts. Banfield Pet Hospital provides various services such as imaging, chronic condition detection and management, cardio screening, gastrointestinal alignment, and age-specific care. Access tolerance sequences services through complex unnatural processes. An animal allows another animal to stand by its side before permitting it to approach from the front. Interpersonal communication effects are improved when instruments for use are put on the ground. Discharge routines include instructions on how to walk pets and what angles to approach them for bandage inspection, which helps owners understand where to set up bedding during recovery. These tips assist in reducing the pet’s flight behavior and reestablish its spatial security after returning to its familiar surroundings. Banfield Pet Hospital embeds pet care within the familiar spaces and angles of every Matthews home so that animals perceive treatment as a pleasant experience rather than a threat. The following services are available at the Banfield Pet Hospital: Livestock/Farm Animal Care, Hospice and Palliative Care, Prescription Medications, Radiology (X-Rays), Surgery, Puppy and Kitten Care, Internal Medicine, Laboratory Bloodwork and Wellness Plans. This variety allows local pet owners in Matthews and nearby areas to benefit from routine check-ups to intricate operations. The clinic is a trusted name in the Matthews area thanks to its dedication to ensuring pets’ health and comfort throughout their lives.
Business Hours
Monday
07:00AM-18:00PM
Tuesday
07:00AM-18:00PM
Wednesday
07:00AM-18:00PM
Thursday
07:00AM-18:00PM
Friday
07:00AM-18:00PM
Saturday
08:00AM-17:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
Allergy Testing
Anesthesiology
Behavioral Counseling
Blood Pressure Monitoring
Bloodwork
Boarding
Cardiology
Dental Care
Dermatology
Deworming
Diagnostics
Emergency Care
Genetic Disease Testing
Grooming
Hospice and Palliative Care
In-House Pharmacy
Internal Medicine
Laboratory
Livestock/Farm Animal Care
Microchipping
Mobile Vet Services
Nutritional Counseling
Oncology
Orthopedic Surgery
Pet Euthanasia
Prescription Medications
Preventive Medicine
Puppy and Kitten Care
Radiology (X-rays)
Senior Pet Care
Spay/Neuter
Surgery
Vaccinations
Wellness Exams
Wellness Plans
Reviews
Tommy Beatty
2 Jul 2018
Great people and services.
Heather Tselentis
11 Dec 2017
We've been taking our pugs here for years and have had nothing but great experiences with the staff and vets. They're knowledgeable and friendly and it's a fantastic deal to have one of their wellness...
We've been taking our pugs here for years and have had nothing but great experiences with the staff and vets. They're knowledgeable and friendly and it's a fantastic deal to have one of their wellness plans - saves a lot of money! The new Petsmart location is really nice and clean as well.
Denise Arellano
12 Jun 2017
My cat, Fluffy, had been a patient there since he was 6 weeks old, 7 years total. He came down with what was diagnosed as an upper respiratory infection in early August. The vet gave him a shot of ant...
My cat, Fluffy, had been a patient there since he was 6 weeks old, 7 years total. He came down with what was diagnosed as an upper respiratory infection in early August. The vet gave him a shot of antibiotics and sent us in our way. We came back one to two times per month until mid December since his health kept declining. We continually kept getting the same diagnosis and treatment those four months. When my cat woke up and couldn't walk we were finally told it could be something more and should see a specialist. Unfortunately too much time had passed and there was little that could be done for my poor cat by then. We spent thousands trying to save him and he suffered greatly. I feel very guilty that I trusted the vets there. My cat passed away on March 4th thanks to the negligent care he suffered at Banfield. Please don't make the same mistake I did with my previous cat :(
D A.
11 Jun 2017
My cat, Fluffy, had been a patient there since he was 6 weeks old, 7 years total. He came down with what was diagnosed as an upper respiratory infection in early August. The vet gave him a shot of ant...
My cat, Fluffy, had been a patient there since he was 6 weeks old, 7 years total. He came down with what was diagnosed as an upper respiratory infection in early August. The vet gave him a shot of antibiotics and sent us in our way. We came back one to two times per month until mid December since his health kept declining. We continually kept getting the same diagnosis and treatment those four months. When my cat woke up and couldn't walk we were finally told it could be something more and should see a specialist. Unfortunately too much time had passed and there was little that could be done for my poor cat by then. We spent thousands trying to save him and he suffered greatly. I feel very guilty that I trusted the vets there. My cat passed away on March 4th thanks to the negligent care he suffered at Banfield. Please don't make the same mistake I did with my previous cat :(
Kaitlyn Andrade
3 Apr 2017
If I could leave 0 starts I would. I brought my puppy here for all her medical care. 3 months after getting her she died of a hear disease. I took her to banfield for all her medication. all her shots...
If I could leave 0 starts I would. I brought my puppy here for all her medical care. 3 months after getting her she died of a hear disease. I took her to banfield for all her medication. all her shots, everything was up to date they told me she was HEALTHY. She was tested for everything and 1 month later she died?? I don't think they did anything for her! A couple hours before she died we rushed her to banfield to see what was going on, they had her on oxygen for about 10 minutes and she was getting better. They then told us we had to take her to a hospital, TOOK HER OFF OF THE OXYGEN, on our way to the hospital she was dying and getting worse. I blame banfield for all of it. THEY ARE HORRIBLE! They do not care about your pet, ONLY ABOUT MONEY!!! My puppy passed almost 9 months ago and they are STILL CHARGING ME EVERY MONTH FOR HER WELLNESS PLAN. NEVER EVER TRUST ANY BANFILELD. DO RESEARCH! There have been sooooo many cases where peoples pets have passed. I will never bring any future pets here EVER AGAIN!!
Elaina Califano
6 Feb 2017
I have been going to Banfield in Matthews for about 5 years now. I've recommended them many, many times! I have 3 dogs and they are all cared for at Banfield. They have a warm and welcoming staff, gre...
I have been going to Banfield in Matthews for about 5 years now. I've recommended them many, many times! I have 3 dogs and they are all cared for at Banfield. They have a warm and welcoming staff, great vet techs that are understanding and show empathy. The Doctor's are always thorough and explain all options in detail. Dr. Foster saved my dogs life! This was when I only had one! She needed emergency surgery, they performed a miracle, both with financial options and the care that they gave her. Everyone genuinely cares! I love Banfield!
Elaina Rivera
6 Feb 2017
I have been going to Banfield in Matthews for about 5 years now. I've recommended them many, many times! I have 3 dogs and they are all cared for at Banfield. They have a warm and welcoming staff, gre...
I have been going to Banfield in Matthews for about 5 years now. I've recommended them many, many times! I have 3 dogs and they are all cared for at Banfield. They have a warm and welcoming staff, great vet techs that are understanding and show empathy. The Doctor's are always thorough and explain all options in detail. Dr. Foster saved my dogs life! This was when I only had one! She needed emergency surgery, they performed a miracle, both with financial options and the care that they gave her. Everyone genuinely cares! I love Banfield!
Viola Orton
9 Nov 2016
Great service
Gabe Marin
14 Jul 2016
My dog has been coughing ever since I picked him up from Camp Bow Wow.....Not sure if they have a doggie flu going around, BUT BE CAREFUL
Lynn Allison Nelson
26 Feb 2016
Called about having my elderly dog put to sleep. Young lady was luke warm, not very nice and could not even quote me the appropriate price even with my dog's weight. The actual drug can be an addition...
Called about having my elderly dog put to sleep. Young lady was luke warm, not very nice and could not even quote me the appropriate price even with my dog's weight. The actual drug can be an additional $100. They charge allot and ala cart price the whole process. If I cannot bring my 1 dying dog there, I sure as heck cannot bring my 2 other living dogs there!
Christina Hoang
14 Aug 2015
I was part of the wellness plan at another location before and was not a big fan of the 4 hour waits and extra expenses. I recently moved my dog over to Matthews and I just love how kind and understan...
I was part of the wellness plan at another location before and was not a big fan of the 4 hour waits and extra expenses. I recently moved my dog over to Matthews and I just love how kind and understanding they are! Not only did they take care of my dog and my wallet but they called back the next day to check on her! Thanks Banfield at Matthews!
bryon furr
4 Oct 2013
Never again just dont do it to your pet please
rob mcdowell
1 Jul 2013
@
Anna L.
29 Apr 2013
MWas in yesterday with Rosie for her routine vaccination. The receptionist was very cold and not hospitable. We arrived 20 min. early, yet still waited another 20 min. for her to get seen. Tech and Dr...
MWas in yesterday with Rosie for her routine vaccination. The receptionist was very cold and not hospitable. We arrived 20 min. early, yet still waited another 20 min. for her to get seen. Tech and Dr. where GREAT!!! Upon leaving and scheduling Rosie's surgery the same receptionist proceeded on giving us instructions for surgery appt. With a harsh tone of voice reminded us about missed appointments!!! Yes I DID call and rescheduled 3 times due to death in the family. I'm very dissatisfied and disappointed this time. We will have Rosie's surgery there, but will not return to that location.
Claudine S.
26 Jul 2011
I've been part of the Banfield pet experience for well over 12 years. This will be my THIRD location as I've moved around. Yesterday I was in because I forgot what kind of wet food I needed to get for...
I've been part of the Banfield pet experience for well over 12 years. This will be my THIRD location as I've moved around. Yesterday I was in because I forgot what kind of wet food I needed to get for Leelou, my elder. I asked the receptionist and she said she wasn't able to print it out for me because the vet needed to also see her (which is great!) I'm part of their wellness program (which rocks) and they are very thorough with my girls care. I said no problem, I will come back at a later time so that the girls can meet the doctor and to have their medical records transferred over. So off shopping I went in the store.As I was just about to leave, the receptionist came running over to me... "Ms. Diabla (well she used my last name), here you go. I was able to transfer your pets records. Here are Leelou's prescriptions."WOW! Now that is customer service! And then she asked if we were related to Pepper S -- Another WOW!!! Pepper is my parents dog that I rescued. I truly love small details... but these details are HUGE to me. I will up date my review once I take the girls in to meet the vet! Thanks Banfield for another great experience here in the QC.
A Google User
28 Apr 2009
I took my dog in to have his ears checked. After a very quick exam and reviewing his previous vet records they came back and recommended a page long list of things he "needed", most of which he alread...
I took my dog in to have his ears checked. After a very quick exam and reviewing his previous vet records they came back and recommended a page long list of things he "needed", most of which he already had. Then after a $200 bill, we had to come back 3 days later when his ears got worse, only to be recommended all new treatments with a nominal $500.00 price tag. The one genuine person they had working there told us in sworn secrecy that two of the meds they were recommending could be bought at any walmart for a fraction of their cost. This place is way to Corporate as can be seen by the fact that every product they recommend is covered in their logo. I feel that this vet was only out to make money and could care less about my pet
Photo Gallery
FAQs
Where is Banfield Pet Hospital located?
Banfield Pet Hospital is located at 9905 E Independence Blvd, Matthews, North Carolina 28105. It's easily accessible to pet owners in the Matthews area and surrounding communities.
What time does Banfield Pet Hospital open and close each day?
Banfield Pet Hospital is open Monday 07:00 AM - 18:00 PM, Tuesday 07:00 AM - 18:00 PM, Wednesday 07:00 AM - 18:00 PM, Thursday 07:00 AM - 18:00 PM, Friday 07:00 AM - 18:00 PM. On Saturdays, it's open 08:00 AM to 17:00 PM. They are closed on Sundays.
Is Banfield Pet Hospital open on Saturdays?
Yes, Banfield Pet Hospital is open on Saturdays. Their Saturday hours are 08:00AM to 17:00 PM.
Is Banfield Pet Hospital open on Sundays?
No, Banfield Pet Hospital is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at Banfield Pet Hospital?
You can book an appointment online with Banfield Pet Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Banfield Pet Hospital offer?
Banfield Pet Hospital in Matthews offers a range of veterinary services, including Allergy Testing, Anesthesiology, Behavioral Counseling, Blood Pressure Monitoring, Bloodwork. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Banfield Pet Hospital offer vaccinations for pets?
Yes, Banfield Pet Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Matthews clinic.
Does Banfield Pet Hospital offer pet dental care?
Absolutely. Banfield Pet Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can I get my pet groomed at Banfield Pet Hospital?
Banfield Pet Hospital does offer pet grooming services in addition to medical care. You can have your dog or cat groomed (bathing, nail trims, etc.) by their professional grooming team. It’s convenient to get veterinary care and grooming in one place in Matthews.
Does Banfield Pet Hospital provide boarding or kennel services?
Yes, Banfield Pet Hospital has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Banfield Pet Hospital?
Banfield Pet Hospital provides spaying and neutering services for pets. Their veterinary team in Matthews has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can Banfield Pet Hospital microchip my pet?
Yes, Banfield Pet Hospital offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
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Is this your business?
CLAIM IT HEREIncorrect information? Let us know