These guys are great, unlike other vets that I have been to in Mount Airy they actually care about your animals, they take the time to talk to you and find out your concerns and explain everything to you. The staff is great! Read Less

Wonderful professionals including vets and staff. Trust them completely with my pets. Even have home visits available if needed. Highly recommend them to anyone who needs great veterinarian service. Read Less

These people really care about your animals. The doctors will even come to your home to take care of them for a small fee. I use them to take care of my pot belly pig which is too big to travel. They come out to my home every 3 to 4 months just to trim his feet. Read Less

If your pet stays overnight they do not feed them, or give them water very unsatisfied with this place.  Would not recommend it to my worst enemy.  And also the prices are to high. If they want to stay in business they better do better and lower the prices!! Read Less

If I could give no stars I would! I called after finding a matted poodle in need of a bath, haircut and rabies vaccine. I was told over the phone when making the appointment the price for the grooming would be $40 and the rabies vaccine would be $12. I agree'd and brought my dog the next morning. I then called to see if he was ready and asked the final price so I could grab cash, only to be told the price was $72! I wasn't mislead on the price and will be taking him elsewhere from now on. I was a precious equine client and had no issues. Read Less

My senior dog needed to be euthanized, and for a couple of reasons I wanted it done at home. Her regular vet (Foothills Pet Hospital) wouldn't do that, nor would the other vet in Mt. Airy they recommended. There is a business in Greensboro that performs this service, but they didn't cover far western Surry County. Animal Medical Services was very understanding when I called, and came out the next day. The personnel who came to my house were compassionate and understanding. I cannot express how much their services meant to me. Read Less

I've used this clinic for many, many years for my own pets but am seriously rethinking that. I'm so very disappointed that on a Friday at 4:30, this clinic refused to see a cat who was just hit by a car infront of my house. Its back was broken and it needed immediate relief. I don't even know whose cat it was! All the receptionist at this clinic could do was talk about their emergency vet fee over and over and over, then finally referred me to their Galax. VA office which would have been a hour-and-a-half drive. 4:30 on a Friday is too late to put an animal that's suffering to sleep? Pilot Mountain Animal Clinic didn't mind helping at all. They called it a Good Samaritan visit and put the poor kitty to sleep, charging me for the drugs only. Shame on you Animal Medical Services!!! Read Less

My pit Franco has no interest whatsoever in getting a manicure. None. Hes not rude about it or aggressive but he whines and tucks his little feet like he was about to get his bits and pieces removed. These folks had him clipped and happy about it in less than ten minutes. Brilliant and skilled. Read Less

I love these people!, They are always there when I need them for anything when it comes to my pets. Even the girls at the front desk are very helpful with questions or concerns I have about my dogs. They all get a 5 star from me. Read Less

I have taken my pets to Animal Medical Services for many years. The veterinarians and all of the staff have always been so good to my pets, caring for them as if they were their own. I've had to call them on the weekends for emergencies and at night, and they are always available to me. I cannot imagine taking my pets anywhere else and I encourage everyone I know who has pets to visit them. They take the time to thoroughly examine my pets and always recommend the best course of treatment for them. One thing about them all that really stands out is their compassion for all animals. It takes very special people to do what they do. The vets and staff at AMS are just that special. They have shed just as many tears as I have, when I lose a pet to age or disease. And they have many times stood by my side as I've told a beloved pet goodbye.Read Less

"I would like to give a big shout out to the staff at Animal Medical Services. My dog Nelson was attacked by another dog and they took very good care of him. I would recommend them to anyone" Greg GoldingRead Less

My husband and I moved to Mount Airy several years ago with two rescue dogs. Shortly after arriving a cat showed up at our door so he is now a part of our family, too. We asked several new friends who we knew had animals who their favorite vet was and we started taking all three of our animals to Animal Medical Services. We have been thrilled with the services we have gotten, including the two Vet Specialists that we needed that were recommended by AMS. I also appreciate that they stay on top of new medicines and technology. My dog hurt his hip and I was pleased with the results of the new laser treatment that he received. I feel like the staff and vets there care for our animals like their own, while always trying to maintain a fair price for services. Read Less

i had to put down my dog max, that had been with us for 15 yrs. i wanted it to be as humane as possible, so i didn't want to just shoot him. so i ask what the animal medical how much it would be. they said about 35 to 40$. so i said ok. and took him in the next day. all they did was give him a shot and i carried him out the back door and buried him. then they charged me almost twice as much! it was the same as if other offices, that took care of the body too. i thought mechanics were the only ones who did this. don't trust them as far as you can throw them!Read Less