Horrible experience! Took my three month old kitten, Maggie there. Was judged from the moment I walked in. Wasn’t showing any signs of aggression. She was very sick. They determined they thought she had rabies, but even if she didn’t prognosis wasn’t good. I had to pay to kill my kitten, not be there with her not get her poor ashes back live a week in fear and the results were? NEGATIVE!! They didn’t even call me back. I had to walk in to find out the results. The vet still hasn’t called me back. They sure called back when they wanted their money. The most traumatic experience I’ve ever had with a vet! Read Less

My sweet Maggie who was only a little over 3 months old fell ill. We found her under a bed and called the vet. We are new to Mnt Airy and just moved. I let my husband decide and he called this vet due to the positive reviews. When we called, they acted like it wasn’t an emergency but if we were that concerned, we could take her to an emergency vet. I kept a close eye on her throughout the night and we made an appointment first thing in the morning. As soon as I got there, I could find nowhere to park, so had to park in an outpatient area. I guess during Covid they wouldn’t let people come in so they had parking for that. Within a few minutes, they hollered Maggie’s name. Which I thought good they’re taking it seriously and they’re gonna get her help. How wrong I was! The vet tech or assistant judged me from the moment I walked back there. She said, “ kitty in a box”? “ You know there are cat carriers, And if you don’t have a lot of money, you could purchase one for a reduced price here in the back before you leave.” Little did I know I would be walking out empty-handed and so the thought of her judging me over a carrier now really upsets me. I explained to her as soon as we moved up here our young cat fell pregnant and this is their first trip to the vet so we haven’t bought a carrier yet. They said they needed to record me. Odd, but whatever. As soon as they knew she didn’t have rabies shots because she was only three months old…That’s when this nightmare began. They stuck a thermometer up her butt, and she meowed for the first time in days. They picked her up roughly, and she couldn’t even stand. They immediately said they think it’s rabies. She was NOT foaming at the mouth. She was NOT aggressive, The only symptoms Maggie was showing was she was sick and lethargic and running a fever and she was showing paralysis in parts of her body when she tried to walk. They were not with her five minutes. Said if I wanted, they could run a leukemia test and some other test and I could go home or I could wait for the results. Said I could get a visit from the CDC how they’re gonna have to report me it just seemed like nothing but threats and no concern for life or well-being of Maggie. They said regardless, Euthanasia is required because the outcome looks bad. They wouldn’t let me get her collar, her blanket my child’s toy that was in the box. Nothing, they immediately took her back and killed her without me being present. Said I couldn’t even touch her or tell her bye! The vet come out 10 minutes later to tell me about the results, and I was so tore up. I left traumatized and in tears. I couldn’t even make it home before the vet was calling me saying I left without payment. The vet came out and talked to me and she did give me a hug which seemed compassionate, but boy was I wrong. They Didn’t even try to see what else was wrong with Maggie or take bloodwork. I spent a week in living HELL in fear! I wouldn’t let my kids go anywhere. I kept the rest of the litter closed up waiting for results because she said it would be 24 to 48 hours. I had plans for memorial day and didn’t do anything because I was fearful that I or my other cats contracted rabies by what she said and how she acted. Six days had gone by and I still haven’t heard a word. My husband and I drove up there and went in and they said the vet wasn’t there today. And he said the results should be in regardless can you read them? And of course it come back NEGATIVE!!! The poor kitty didn’t bite anyone or do anything to be put to sleep and killed like a rabbid animal! The vet still has not called me. This has been one of the most traumatic events of my life. I regret the day I walked in that vet and trusted them with my cat. To think a three month old kitten would have rabies just because she hasn’t had the shots and she was sick is beyond me. I will Find a better vet up here one that is compassionate takes her time and really cares for the animals not just themselves. Now, what if I would’ve bought a cat carrier? To walk out with it empty-handed would’ve been more traumatizing. Seems like all they did was judge and instead of taking their job seriously and trying to find an answer for Maggie‘s illness. It has caused so much stress with my family. And to think poor little Maggie spent her last moments Alone and had to die because she was sick with uncaring people. Learned my lesson about the rabies shots with the other ones, but I will not go back to that vet to get them or give her more of my business. $245 for not even five minutes of their time. Oh, and also, I couldn’t take the cat collar. I couldn’t tell her bye, I couldn’t be with her when they killed her and I couldn’t get her ashes back because they were going to behead her and send it off for rabies. And if they knew the CDC was gonna be closed on weekends, they should’ve told me that. All week I lived in fear over my other animals and my children. Any animal lover would be traumatized after this! Read Less