The office staff is always friendly and willing to help you out with getting your pet seen for regular check-ups in a timely manner as well as emergency visits. The medical staff is always so knowledg... Read More
The office staff is always friendly and willing to help you out with getting your pet seen for regular check-ups in a timely manner as well as emergency visits. The medical staff is always so knowledgeable, accommodating and understanding. I trust them with all my beloved pets and I will not take them anywhere else. I give them a 5 Star Rating! I'm always happy to do business with them! Read Less
Cheryl Reed
8 Jun 2018
REPORT
They were so friendly n treated our paralyzed Teddy Bear as if he was their own.
Iris Hauser
6 Jun 2018
REPORT
I am handicapped and everytime I have been there they have been more than willing to help me and they take such good care of my little dog Odie. also more than willing to answer any questions I have.
Angela Eldridge
15 May 2018
REPORT
Great caring staff. Great with your family pet.They do rabies shots, trim nails and more serious medical care for your animals. They work with many different types of animals. If your pet dies mysteri... Read More
Great caring staff. Great with your family pet.They do rabies shots, trim nails and more serious medical care for your animals. They work with many different types of animals. If your pet dies mysteriously they can even do autopsies. Just give them a call they usually try to work you in for emergency situations. Read Less
William Bennett
27 Apr 2018
REPORT
We take our pet here for his annual checkup. The place is clean. The people are friendly. The cost is reasonable for these times.
Cecilia Wilson
23 Apr 2018
REPORT
The very best vet. They not only care for your animals they care about the owner too. Willing to help you.
suzann german
15 Mar 2018
REPORT
Surry Animal Hospital has a caring and loving atmosphere. Mark Hauser is an exceptional veterinarian, with an excellent "bedside manner ".
They all feel like family to me.
You won't want to take you... Read More
Surry Animal Hospital has a caring and loving atmosphere. Mark Hauser is an exceptional veterinarian, with an excellent "bedside manner ".
They all feel like family to me.
You won't want to take your "babies " anywhere else! Read Less
Kristie Gentry
25 Jan 2018
REPORT
This is one of my favorite vets offices for my dog. They seem to genuinely care about animals and try to help. Plus, most of the staff are friendly.
The heads up I want to share is that this is one ... Read More
This is one of my favorite vets offices for my dog. They seem to genuinely care about animals and try to help. Plus, most of the staff are friendly.
The heads up I want to share is that this is one of the few vets who also offer a discount for veterans year around. I wanted to mention this because we have taken our mini Schnauzer there for almost five years now, and just discovered the discount this year, 2018. So, keep that in mind. Read Less
John Gentry
23 Jan 2018
REPORT
This is one of the cheapest vetranian in the area including most within 30 miles. The office is usually clean considering the amount of animals that goes through the doors. The rooms are small but aga... Read More
This is one of the cheapest vetranian in the area including most within 30 miles. The office is usually clean considering the amount of animals that goes through the doors. The rooms are small but again, animals don't require a lot to examine.
The staff is always friendly and pretty easy to understand and work with. Prices vary depending on what services you get with what animals. This vet even accepts birds while most others won't. I have an African grey that only gets her wings trimmed up a little.
My only major complaint so far is their parking lot, turning into the business you clearly see painted lines for parking that if taken, would leave you with no way to enter on one side because of the angles. Please be careful with your dogs when you let them use the bathroom outside, the parking lot is extremely close to the main side road so can be hit if you aren't paying attention. Read Less
Leslie Leonard
30 May 2017
REPORT
Staff are friendly and remember our dogs and their personalities. Always helpful and truly care about our four-legged family members. Highly recommend!
Melaina Phillips
12 Apr 2017
REPORT
Professional, courteous and devoted staff. Vets with the most recent state of the art technology in vet care. They truly put your pet's best interest first and foremost. What more could you ask for!
Belinda Utt
15 Feb 2017
REPORT
The staff is always friendly and so helpful with all our concerns. They try to give our appointments at times that are convenient for us. The doctors are both awesome with our pets. We are so pleased... Read More
The staff is always friendly and so helpful with all our concerns. They try to give our appointments at times that are convenient for us. The doctors are both awesome with our pets. We are so pleased and happy with the care they give our pets. They are a five star Vet Hospital. Read Less
Cindy Wilson
8 Feb 2017
REPORT
The first thing I noticed when I walked in the door of Surry Animal Hospital is that everyone loved my kitty! They made him and me feel comfortable and welcome. He recently passed away, after 14 years... Read More
The first thing I noticed when I walked in the door of Surry Animal Hospital is that everyone loved my kitty! They made him and me feel comfortable and welcome. He recently passed away, after 14 years with our family, and they were so compassionate and considerate of us while they were caring for him and when he died. That was so hard but they made me feel peaceful and even cried with me. I highly recommend them for you and your pet of any kind. Read Less
Belinda Sue Tuttle
7 Feb 2017
REPORT
Surry Animal Hospital is wonderful I'm there couple times a month sometime more I'm a Breeder and if I have a problem I just call they tell me to come in. I have been there before they even open with ... Read More
Surry Animal Hospital is wonderful I'm there couple times a month sometime more I'm a Breeder and if I have a problem I just call they tell me to come in. I have been there before they even open with a sick dog in my arms they took me in with out a appointment . I have also called 15 minutes before closing told them I had a dog giving birth and something was wrong all the staff stayed and they did a C-Section I had 5 healthy puppies you could not ask for a better Vet and staff. They are professional and kind, and always have the best interests of your pet in mind. They give my puppies and dogs so much love and I'm confident they gets the best care from the Surry Animal Hospital team! I highly recommend them if you are looking for a Vet !!! Read Less
Belinda Tuttle
7 Feb 2017
REPORT
Surry Animal Hospital is wonderful I'm there couple times a month sometime more I'm a Breeder and if I have a problem I just call they tell me to come in. I have been there before they even open with ... Read More
Surry Animal Hospital is wonderful I'm there couple times a month sometime more I'm a Breeder and if I have a problem I just call they tell me to come in. I have been there before they even open with a sick dog in my arms they took me in with out a appointment . I have also called 15 minutes before closing told them I had a dog giving birth and something was wrong all the staff stayed and they did a C-Section I had 5 healthy puppies you could not ask for a better Vet and staff. They are professional and kind, and always have the best interests of your pet in mind. They give my puppies and dogs so much love and I'm confident they gets the best care from the Surry Animal Hospital team! I highly recommend them if you are looking for a Vet !!! Read Less
Sylvia Boyles
7 Feb 2017
REPORT
The most caring group of folks you'll ever meet.. They understand that the patient is family.. it's a child.. not "just" a cat or dog.. but family... The owner of our hearts. We have 100% confidence ... Read More
The most caring group of folks you'll ever meet.. They understand that the patient is family.. it's a child.. not "just" a cat or dog.. but family... The owner of our hearts. We have 100% confidence in all of them. Read Less
Kate Sorkin
7 Feb 2017
REPORT
Surry Animal Hospital is wonderful - they are professional and kind, and always have the best interests of your pet in mind. They give my pup so much love whenever they see him, and I'm confident he ... Read More
Surry Animal Hospital is wonderful - they are professional and kind, and always have the best interests of your pet in mind. They give my pup so much love whenever they see him, and I'm confident he gets the best care from the Surry Animal Hospital team! They recently provided a second opinion for us for our dog who ended up needing knee surgery, and their prognosis/recommendation was definitely spot-on. Read Less
Stacy Gentry
31 Jan 2017
REPORT
Do not I repeat do not go here. I have 2 dogs, one young female and one older male. I took the older male in because I was concerned about him looking too thin and he had some red bumps on his back an... Read More
Do not I repeat do not go here. I have 2 dogs, one young female and one older male. I took the older male in because I was concerned about him looking too thin and he had some red bumps on his back and I just wanted to make sure that everything was okay with him. I got to the apointment and the doctor barely looked over him and told me that everything looked fine and it was nothing to be too concerned with, just to keep an eye on his bumps. I of course payed my $50 bill and returned home. He still hasn't gained his weight back and the bumps are still there so I decided to go to another vet. First thing the vet noticed when she walked in was that he was way too skinny for his breed and since I feed him properly that there must be something wrong. She checked his heart beat and temperature and he had a fever. She suggested doing some tests to figure out what was causing this and my dog has numerous parasites including heart worms and also Lyme disease. Now I am not a vet so when this vet told me that everything was okay I believed them to a point. But when I go to another vet and she immediately noticed that there is something wrong and something so serious then that is a problem. So please people do not take your animals here, it seems they don't actually care at all. I just wish I would have went to the other vet first since they actually care. There is no telling how long my dog has had this problem and it should have been dealt with sooner when they seen him. So do not go here. I recommend the vet on West Lebanon street. Its called Animal Medical Services. Thank you.Read Less
Kasey Summers
27 Jan 2017
REPORT
The doctors and staff are so loving to my dogs/cats and always work me in for any emergencies, no questions asked! They love my fur children like their own and that is just one reason why this veterin... Read More
The doctors and staff are so loving to my dogs/cats and always work me in for any emergencies, no questions asked! They love my fur children like their own and that is just one reason why this veterinary office the BEST!!! Also... The personal touch with patient and caring staff (even when Atlas pees on them on excitement) is a blessing to the patients and their owners. Read Less
George Knueppel
21 Dec 2016
REPORT
Not good at writing reviews but I want to thank all of you for looking out for the best interest of my dog Delighla. I wish all of you a Merry Christmas and a Happy New Year. She is a happier dog toda... Read More
Not good at writing reviews but I want to thank all of you for looking out for the best interest of my dog Delighla. I wish all of you a Merry Christmas and a Happy New Year. She is a happier dog today cause she is feeling better. Read Less
Katarina Day Jarrell
10 Dec 2016
REPORT
Remembering all the love you have shown to our fur babies and us. Merry Christmas to all!
Holly Reece
29 Nov 2016
REPORT
Wouldn't take my girls to anyone else....they've come in on weekends more than once to help my dogs. And are very welcoming at that! Love Surry Animal docs and staff!
Mariah Lea Tompkins
17 Nov 2016
REPORT
I brought my kitty Esme in today and she was completely anxious. We weren't even able to get close to her because she was hissing and growling, but everyone was SO nice and understanding. They took gr... Read More
I brought my kitty Esme in today and she was completely anxious. We weren't even able to get close to her because she was hissing and growling, but everyone was SO nice and understanding. They took great care of her and even though she was scared to death and I was embarrassed, they made me comfortable. I didn't catch the assistants name, but she worked miracles and Dr. Shreves was awesome! THANK YOU!Read Less
Trish Gwynn
2 Nov 2016
REPORT
I have always tooken my animals here ...u will never find a better and respectful team and who cares about ur animals ...love these guys!! They so sweet
Charity Fulk
30 Sep 2016
REPORT
My furbaby was a new patient here and they worked him in. Everyone was wonderful from the front staff to the veterinary assistant to the veterinarian! I definitely recommend them and will be taking my... Read More
My furbaby was a new patient here and they worked him in. Everyone was wonderful from the front staff to the veterinary assistant to the veterinarian! I definitely recommend them and will be taking my furbabies here in the future. And they were not as costly as I expected! Read Less
Kevin Draughn
30 Aug 2016
REPORT
I really like Mark's passion for animals. I've known him personally for many years, he has aways taken great care of my families pets. My wife and daughter usually take our pets for visits, he really ... Read More
I really like Mark's passion for animals. I've known him personally for many years, he has aways taken great care of my families pets. My wife and daughter usually take our pets for visits, he really listens to there concerns and gives them his honest opinion, I truly value that in him. You won't find a better veterinarian, that's a super nice guy and really cares for your pets. I want to say thanks to Mark and his staff. Read Less
Wendy Whitt
12 May 2016
REPORT
I took my dog there twice to be treated for ear problems and they gave him numerous prednisone treatments and he's still not better! The vet is incompetent!
Angela Smith
4 May 2016
REPORT
Kim Lewis
22 Apr 2015
REPORT
I had a horrible experience dealing with these people. They have no common sense and cannot think for them selfs. I was coming home to get my service dog so my husband had taken the dog into them to g... Read More
I had a horrible experience dealing with these people. They have no common sense and cannot think for them selfs. I was coming home to get my service dog so my husband had taken the dog into them to get his vaccinations. At the last minute the USDA changed the requirements so I had to get a Corona virus booster. Here is how the conversation went. SAH, dont got that shot but we can call around town and see if the other vet got it. Me, can you check with the vets is Winston? SAH we dont got a list of their phone numbers. Me, Do you have the internet.. So I get a call back nobody in town carries this vaccine. So I type Buy Corona virus vaccine into google and three clicks later they have the vaccine the next day. They know this is my dog because I have called then about 5 times now including from Peru. I go in the next day and tell them this is my dog again and they give the dog the shot I bought a worming tablet that I had to administer myself and the vet signs the paper $150. This part is my fault I should have known by dealing with them that they are not too smart but I didnt double check the papers due to the fact that I told them multiple times this dog belongs to me and I have to take it out of the country. I overnight the papers to Albany New York because I only have ten days from the time they vet signs the papers till I pass customs in Peru. I get the papers back and they put my husband down as owner. I called them up and blessed them out and all they could say was the account was in my husbands name. Really airheads? Are you really dumber than a box of hammers? I was so mad at that point blessed them out because I dont look good in an orange jumpsuit. Do not go there, they are stupid.
This is Dr. Lewis. I ranted on this place for being incompetent. That was wrong I should have rated on the Vet and not his staff. He has incompetent staff and he is not much better. When I realize I have hired stupid people I just fire them and pay the unemployment. I must be stupid too because I didnt check behind him to make sure he was doing his job. Not only did they put the wrong owner down on my dog but the vet signed the paper work complete when the dogs chip number was not listed. This is my service dog. I got loads of grief over this when I arrived in Peru. If I hadnt been listed as handler own my own dog they would not have let us in the country. So I should not have called and yelled at the staff I should have called and yelled at him for being stupid. Here is the best part he called my husband and said he would have the police remove me from the property if I ever came back. I wouldnt go back there if you paid me. The vet and the staff is incompetent. It must not be hard to get a vets license.Read Less
Chris H.
12 Apr 2015
REPORT
I normally don't write reviews, but when it comes to something as important as your pet I feel people should be informed. I am new to the area so picking a vet was like rolling the dice. the initial v... Read More
I normally don't write reviews, but when it comes to something as important as your pet I feel people should be informed. I am new to the area so picking a vet was like rolling the dice. the initial visit was because my 13 year old dog was feeling bad, with a cough, and no energy. the coffe was not clearing up and she began to wheeze at night. I took her in at my appointment time and was quickly brought back to an examining room where I waited for at least 30 minutes while what sounded to be 15 dogs in a kennel barked at the top of their lungs. I understand where I was at, but it is a little upsetting to the animal you are bringing in. after 30 minutes the doctor came in and decided he needed to do an xray. he said he saw something on our lung he didn't like and gave her an antibiotic and cough medicine with the instruction to come back in a week. $212.I was to come back to do a lyme disease panel which I mentioned to him. The doctor is probably a good doctor and I understand they cannot figure everything out the first time. My neighbor told me of a very good vet closer and a lot better priced and with great reviews. Well since nothing had came back positive test wise, I decide to go to the new recommended vet to start again. As I go to get my xrays from Surry animal hospital the first staff lady up front was very nice but said I would have to come back because nobody could get the xrays that was there. She also said I could speak to the doctor when I got back to get the xrays. I come back proceed to tell the doctor that I am going to go to another doctor due to financial reasons and they are closer. he understood tried to justify the and handle things very professionally. as I go to the front desk to get the 50 cent disc that my X ray is on, they charged me $12 that was never mentioned before. when I spoke to the first lady I talked to about the charge this lovely red headed nurse chimed in,with her comments about the price of thé disc.all I had said to the first lady was that they don't charge us to get are xrays at a regular doctor and before I could get anything else out the lovely redheaded nurse that nobody was talking to chimes in on how expensive they charge you for the regular xrays at the doctor.so if you would like to go to a vet where if you say anything about your bill and they add to it with an attitude coming from people you're not talking to you will love this vet.the doctor I'm sure knows what he's doing but if you want to be treated poorly for saying anything this is the place to go. Read Less
The office staff is always friendly and willing to help you out with getting your pet seen for regular check-ups in a timely manner as well as emergency visits. The medical staff is always so knowledg... Read More
The office staff is always friendly and willing to help you out with getting your pet seen for regular check-ups in a timely manner as well as emergency visits. The medical staff is always so knowledgeable, accommodating and understanding. I trust them with all my beloved pets and I will not take them anywhere else. I give them a 5 Star Rating! I'm always happy to do business with them! Read Less
Cheryl Reed
8 Jun 2018
REPORT
☆☆☆☆☆
REPORT
They were so friendly n treated our paralyzed Teddy Bear as if he was their own.
Iris Hauser
6 Jun 2018
REPORT
☆☆☆☆☆
REPORT
I am handicapped and everytime I have been there they have been more than willing to help me and they take such good care of my little dog Odie. also more than willing to answer any questions I have.
Angela Eldridge
15 May 2018
REPORT
☆☆☆☆☆
REPORT
Great caring staff. Great with your family pet.They do rabies shots, trim nails and more serious medical care for your animals. They work with many different types of animals. If your pet dies mysteri... Read More
Great caring staff. Great with your family pet.They do rabies shots, trim nails and more serious medical care for your animals. They work with many different types of animals. If your pet dies mysteriously they can even do autopsies. Just give them a call they usually try to work you in for emergency situations. Read Less
William Bennett
27 Apr 2018
REPORT
☆☆☆☆☆
REPORT
We take our pet here for his annual checkup. The place is clean. The people are friendly. The cost is reasonable for these times.
Cecilia Wilson
23 Apr 2018
REPORT
☆☆☆☆☆
REPORT
The very best vet. They not only care for your animals they care about the owner too. Willing to help you.
suzann german
15 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Surry Animal Hospital has a caring and loving atmosphere. Mark Hauser is an exceptional veterinarian, with an excellent "bedside manner ".
They all feel like family to me.
You won't want to take you... Read More
Surry Animal Hospital has a caring and loving atmosphere. Mark Hauser is an exceptional veterinarian, with an excellent "bedside manner ".
They all feel like family to me.
You won't want to take your "babies " anywhere else! Read Less
Kristie Gentry
25 Jan 2018
REPORT
☆☆☆☆☆
REPORT
This is one of my favorite vets offices for my dog. They seem to genuinely care about animals and try to help. Plus, most of the staff are friendly.
The heads up I want to share is that this is one ... Read More
This is one of my favorite vets offices for my dog. They seem to genuinely care about animals and try to help. Plus, most of the staff are friendly.
The heads up I want to share is that this is one of the few vets who also offer a discount for veterans year around. I wanted to mention this because we have taken our mini Schnauzer there for almost five years now, and just discovered the discount this year, 2018. So, keep that in mind. Read Less
John Gentry
23 Jan 2018
REPORT
☆☆☆☆☆
REPORT
This is one of the cheapest vetranian in the area including most within 30 miles. The office is usually clean considering the amount of animals that goes through the doors. The rooms are small but aga... Read More
This is one of the cheapest vetranian in the area including most within 30 miles. The office is usually clean considering the amount of animals that goes through the doors. The rooms are small but again, animals don't require a lot to examine.
The staff is always friendly and pretty easy to understand and work with. Prices vary depending on what services you get with what animals. This vet even accepts birds while most others won't. I have an African grey that only gets her wings trimmed up a little.
My only major complaint so far is their parking lot, turning into the business you clearly see painted lines for parking that if taken, would leave you with no way to enter on one side because of the angles. Please be careful with your dogs when you let them use the bathroom outside, the parking lot is extremely close to the main side road so can be hit if you aren't paying attention. Read Less
Leslie Leonard
30 May 2017
REPORT
☆☆☆☆☆
REPORT
Staff are friendly and remember our dogs and their personalities. Always helpful and truly care about our four-legged family members. Highly recommend!
Melaina Phillips
12 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Professional, courteous and devoted staff. Vets with the most recent state of the art technology in vet care. They truly put your pet's best interest first and foremost. What more could you ask for!
Belinda Utt
15 Feb 2017
REPORT
☆☆☆☆☆
REPORT
The staff is always friendly and so helpful with all our concerns. They try to give our appointments at times that are convenient for us. The doctors are both awesome with our pets. We are so pleased... Read More
The staff is always friendly and so helpful with all our concerns. They try to give our appointments at times that are convenient for us. The doctors are both awesome with our pets. We are so pleased and happy with the care they give our pets. They are a five star Vet Hospital. Read Less
Cindy Wilson
8 Feb 2017
REPORT
☆☆☆☆☆
REPORT
The first thing I noticed when I walked in the door of Surry Animal Hospital is that everyone loved my kitty! They made him and me feel comfortable and welcome. He recently passed away, after 14 years... Read More
The first thing I noticed when I walked in the door of Surry Animal Hospital is that everyone loved my kitty! They made him and me feel comfortable and welcome. He recently passed away, after 14 years with our family, and they were so compassionate and considerate of us while they were caring for him and when he died. That was so hard but they made me feel peaceful and even cried with me. I highly recommend them for you and your pet of any kind. Read Less
Belinda Sue Tuttle
7 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Surry Animal Hospital is wonderful I'm there couple times a month sometime more I'm a Breeder and if I have a problem I just call they tell me to come in. I have been there before they even open with ... Read More
Surry Animal Hospital is wonderful I'm there couple times a month sometime more I'm a Breeder and if I have a problem I just call they tell me to come in. I have been there before they even open with a sick dog in my arms they took me in with out a appointment . I have also called 15 minutes before closing told them I had a dog giving birth and something was wrong all the staff stayed and they did a C-Section I had 5 healthy puppies you could not ask for a better Vet and staff. They are professional and kind, and always have the best interests of your pet in mind. They give my puppies and dogs so much love and I'm confident they gets the best care from the Surry Animal Hospital team! I highly recommend them if you are looking for a Vet !!! Read Less
Belinda Tuttle
7 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Surry Animal Hospital is wonderful I'm there couple times a month sometime more I'm a Breeder and if I have a problem I just call they tell me to come in. I have been there before they even open with ... Read More
Surry Animal Hospital is wonderful I'm there couple times a month sometime more I'm a Breeder and if I have a problem I just call they tell me to come in. I have been there before they even open with a sick dog in my arms they took me in with out a appointment . I have also called 15 minutes before closing told them I had a dog giving birth and something was wrong all the staff stayed and they did a C-Section I had 5 healthy puppies you could not ask for a better Vet and staff. They are professional and kind, and always have the best interests of your pet in mind. They give my puppies and dogs so much love and I'm confident they gets the best care from the Surry Animal Hospital team! I highly recommend them if you are looking for a Vet !!! Read Less
Sylvia Boyles
7 Feb 2017
REPORT
☆☆☆☆☆
REPORT
The most caring group of folks you'll ever meet.. They understand that the patient is family.. it's a child.. not "just" a cat or dog.. but family... The owner of our hearts. We have 100% confidence ... Read More
The most caring group of folks you'll ever meet.. They understand that the patient is family.. it's a child.. not "just" a cat or dog.. but family... The owner of our hearts. We have 100% confidence in all of them. Read Less
Kate Sorkin
7 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Surry Animal Hospital is wonderful - they are professional and kind, and always have the best interests of your pet in mind. They give my pup so much love whenever they see him, and I'm confident he ... Read More
Surry Animal Hospital is wonderful - they are professional and kind, and always have the best interests of your pet in mind. They give my pup so much love whenever they see him, and I'm confident he gets the best care from the Surry Animal Hospital team! They recently provided a second opinion for us for our dog who ended up needing knee surgery, and their prognosis/recommendation was definitely spot-on. Read Less
Stacy Gentry
31 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Do not I repeat do not go here. I have 2 dogs, one young female and one older male. I took the older male in because I was concerned about him looking too thin and he had some red bumps on his back an... Read More
Do not I repeat do not go here. I have 2 dogs, one young female and one older male. I took the older male in because I was concerned about him looking too thin and he had some red bumps on his back and I just wanted to make sure that everything was okay with him. I got to the apointment and the doctor barely looked over him and told me that everything looked fine and it was nothing to be too concerned with, just to keep an eye on his bumps. I of course payed my $50 bill and returned home. He still hasn't gained his weight back and the bumps are still there so I decided to go to another vet. First thing the vet noticed when she walked in was that he was way too skinny for his breed and since I feed him properly that there must be something wrong. She checked his heart beat and temperature and he had a fever. She suggested doing some tests to figure out what was causing this and my dog has numerous parasites including heart worms and also Lyme disease. Now I am not a vet so when this vet told me that everything was okay I believed them to a point. But when I go to another vet and she immediately noticed that there is something wrong and something so serious then that is a problem. So please people do not take your animals here, it seems they don't actually care at all. I just wish I would have went to the other vet first since they actually care. There is no telling how long my dog has had this problem and it should have been dealt with sooner when they seen him. So do not go here. I recommend the vet on West Lebanon street. Its called Animal Medical Services. Thank you.Read Less
Kasey Summers
27 Jan 2017
REPORT
☆☆☆☆☆
REPORT
The doctors and staff are so loving to my dogs/cats and always work me in for any emergencies, no questions asked! They love my fur children like their own and that is just one reason why this veterin... Read More
The doctors and staff are so loving to my dogs/cats and always work me in for any emergencies, no questions asked! They love my fur children like their own and that is just one reason why this veterinary office the BEST!!! Also... The personal touch with patient and caring staff (even when Atlas pees on them on excitement) is a blessing to the patients and their owners. Read Less
George Knueppel
21 Dec 2016
REPORT
☆☆☆☆☆
REPORT
Not good at writing reviews but I want to thank all of you for looking out for the best interest of my dog Delighla. I wish all of you a Merry Christmas and a Happy New Year. She is a happier dog toda... Read More
Not good at writing reviews but I want to thank all of you for looking out for the best interest of my dog Delighla. I wish all of you a Merry Christmas and a Happy New Year. She is a happier dog today cause she is feeling better. Read Less
Katarina Day Jarrell
10 Dec 2016
REPORT
☆☆☆☆☆
REPORT
Remembering all the love you have shown to our fur babies and us. Merry Christmas to all!
Holly Reece
29 Nov 2016
REPORT
☆☆☆☆☆
REPORT
Wouldn't take my girls to anyone else....they've come in on weekends more than once to help my dogs. And are very welcoming at that! Love Surry Animal docs and staff!
Mariah Lea Tompkins
17 Nov 2016
REPORT
☆☆☆☆☆
REPORT
I brought my kitty Esme in today and she was completely anxious. We weren't even able to get close to her because she was hissing and growling, but everyone was SO nice and understanding. They took gr... Read More
I brought my kitty Esme in today and she was completely anxious. We weren't even able to get close to her because she was hissing and growling, but everyone was SO nice and understanding. They took great care of her and even though she was scared to death and I was embarrassed, they made me comfortable. I didn't catch the assistants name, but she worked miracles and Dr. Shreves was awesome! THANK YOU!Read Less
Trish Gwynn
2 Nov 2016
REPORT
☆☆☆☆☆
REPORT
I have always tooken my animals here ...u will never find a better and respectful team and who cares about ur animals ...love these guys!! They so sweet
Charity Fulk
30 Sep 2016
REPORT
☆☆☆☆☆
REPORT
My furbaby was a new patient here and they worked him in. Everyone was wonderful from the front staff to the veterinary assistant to the veterinarian! I definitely recommend them and will be taking my... Read More
My furbaby was a new patient here and they worked him in. Everyone was wonderful from the front staff to the veterinary assistant to the veterinarian! I definitely recommend them and will be taking my furbabies here in the future. And they were not as costly as I expected! Read Less
Kevin Draughn
30 Aug 2016
REPORT
☆☆☆☆☆
REPORT
I really like Mark's passion for animals. I've known him personally for many years, he has aways taken great care of my families pets. My wife and daughter usually take our pets for visits, he really ... Read More
I really like Mark's passion for animals. I've known him personally for many years, he has aways taken great care of my families pets. My wife and daughter usually take our pets for visits, he really listens to there concerns and gives them his honest opinion, I truly value that in him. You won't find a better veterinarian, that's a super nice guy and really cares for your pets. I want to say thanks to Mark and his staff. Read Less
Wendy Whitt
12 May 2016
REPORT
☆☆☆☆☆
REPORT
I took my dog there twice to be treated for ear problems and they gave him numerous prednisone treatments and he's still not better! The vet is incompetent!
Angela Smith
4 May 2016
REPORT
☆☆☆☆☆
REPORT
Kim Lewis
22 Apr 2015
REPORT
☆☆☆☆☆
REPORT
I had a horrible experience dealing with these people. They have no common sense and cannot think for them selfs. I was coming home to get my service dog so my husband had taken the dog into them to g... Read More
I had a horrible experience dealing with these people. They have no common sense and cannot think for them selfs. I was coming home to get my service dog so my husband had taken the dog into them to get his vaccinations. At the last minute the USDA changed the requirements so I had to get a Corona virus booster. Here is how the conversation went. SAH, dont got that shot but we can call around town and see if the other vet got it. Me, can you check with the vets is Winston? SAH we dont got a list of their phone numbers. Me, Do you have the internet.. So I get a call back nobody in town carries this vaccine. So I type Buy Corona virus vaccine into google and three clicks later they have the vaccine the next day. They know this is my dog because I have called then about 5 times now including from Peru. I go in the next day and tell them this is my dog again and they give the dog the shot I bought a worming tablet that I had to administer myself and the vet signs the paper $150. This part is my fault I should have known by dealing with them that they are not too smart but I didnt double check the papers due to the fact that I told them multiple times this dog belongs to me and I have to take it out of the country. I overnight the papers to Albany New York because I only have ten days from the time they vet signs the papers till I pass customs in Peru. I get the papers back and they put my husband down as owner. I called them up and blessed them out and all they could say was the account was in my husbands name. Really airheads? Are you really dumber than a box of hammers? I was so mad at that point blessed them out because I dont look good in an orange jumpsuit. Do not go there, they are stupid.
This is Dr. Lewis. I ranted on this place for being incompetent. That was wrong I should have rated on the Vet and not his staff. He has incompetent staff and he is not much better. When I realize I have hired stupid people I just fire them and pay the unemployment. I must be stupid too because I didnt check behind him to make sure he was doing his job. Not only did they put the wrong owner down on my dog but the vet signed the paper work complete when the dogs chip number was not listed. This is my service dog. I got loads of grief over this when I arrived in Peru. If I hadnt been listed as handler own my own dog they would not have let us in the country. So I should not have called and yelled at the staff I should have called and yelled at him for being stupid. Here is the best part he called my husband and said he would have the police remove me from the property if I ever came back. I wouldnt go back there if you paid me. The vet and the staff is incompetent. It must not be hard to get a vets license.Read Less
Chris H.
12 Apr 2015
REPORT
☆☆☆☆☆
REPORT
I normally don't write reviews, but when it comes to something as important as your pet I feel people should be informed. I am new to the area so picking a vet was like rolling the dice. the initial v... Read More
I normally don't write reviews, but when it comes to something as important as your pet I feel people should be informed. I am new to the area so picking a vet was like rolling the dice. the initial visit was because my 13 year old dog was feeling bad, with a cough, and no energy. the coffe was not clearing up and she began to wheeze at night. I took her in at my appointment time and was quickly brought back to an examining room where I waited for at least 30 minutes while what sounded to be 15 dogs in a kennel barked at the top of their lungs. I understand where I was at, but it is a little upsetting to the animal you are bringing in. after 30 minutes the doctor came in and decided he needed to do an xray. he said he saw something on our lung he didn't like and gave her an antibiotic and cough medicine with the instruction to come back in a week. $212.I was to come back to do a lyme disease panel which I mentioned to him. The doctor is probably a good doctor and I understand they cannot figure everything out the first time. My neighbor told me of a very good vet closer and a lot better priced and with great reviews. Well since nothing had came back positive test wise, I decide to go to the new recommended vet to start again. As I go to get my xrays from Surry animal hospital the first staff lady up front was very nice but said I would have to come back because nobody could get the xrays that was there. She also said I could speak to the doctor when I got back to get the xrays. I come back proceed to tell the doctor that I am going to go to another doctor due to financial reasons and they are closer. he understood tried to justify the and handle things very professionally. as I go to the front desk to get the 50 cent disc that my X ray is on, they charged me $12 that was never mentioned before. when I spoke to the first lady I talked to about the charge this lovely red headed nurse chimed in,with her comments about the price of thé disc.all I had said to the first lady was that they don't charge us to get are xrays at a regular doctor and before I could get anything else out the lovely redheaded nurse that nobody was talking to chimes in on how expensive they charge you for the regular xrays at the doctor.so if you would like to go to a vet where if you say anything about your bill and they add to it with an attitude coming from people you're not talking to you will love this vet.the doctor I'm sure knows what he's doing but if you want to be treated poorly for saying anything this is the place to go. Read Less